1442 Itil Framework Jobs - Page 30

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applicati...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applicati...

Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps st...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Configuration Management Database (CMDB) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities:- Expected to perform independe...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve col...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, anal...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve overseeing the in...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve overseeing the infr...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery for IT production systems and services. Your typical day will involve supporting the i...

Experience in a similar operations function within a high availability (HA), 24x7, mission critical operations environment. Bachelor s degree in computer science or a related technology field or equivalent experience Superior verbal and written communications skills, including leading phone meetings related to mission-critical incident triage Ability to participate in an on-call rotation for the Incident Commander role including off-hours and weekends Must be process-oriented, energetic and an analytical thinker Extensive experience in troubleshooting operating-system and application-level problems Solid understanding of ITIL Methodology, Incident management process and workflow, Change and ...

Position : Cloud Solution Architect Location : Viman Nagar, Pune (Work From Office) Mode of Hiring : Permanent Industry : Information Technology & Services Headquarter : Doha, Doha Working Days : Sunday Thursday Weekends : Friday & Saturday Detailed Roles and Responsibilities: Thought Leadership & Strategic Guidance: Provide customers with expert guidance on cloud strategy, architecture, and best practices, aligning cloud solutions with business objectives. Design & Optimization Recommendations: Analyze customer cloud environments and recommend design improvements and optimizations to enhance performance, scalability, and cost-effectiveness. Cloud Best Practices & Governance: Educate custome...

Role Description: As a Software Engineer - Infra support at Incedo, you will be responsible for providing technical support for client infrastructure. Your duties will include troubleshooting technical issues, maintaining system uptime, ensuring compliance with technical standards, collaborating with other teams to resolve issues, and maintaining accurate records. Roles & Responsibilities: Providing technical support for infrastructure-related issues. Configuring and maintaining infrastructure components such as servers, storage, and network devices. Monitoring and analyzing infrastructure performance metrics. Troubleshooting and resolving infrastructure-related issues. Collaborating with ot...

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. POSITION TITLE (ENGLISH): Change Manager REPORTING TO IT Program Technical Director REPORTING LOCATION Brussels WORKING LOCATION Vietnam/India/Romania/Brazil WORKING LANGUAGE: English NUMBER OF FTEs UNDER RESPONSIBILITY: Job Summaryto strengthen its service team, a strategic LIMS Program is looking for its Change Manager in the context of a worldwide rollout (targetmore than 300 instances). The IT Change Manager is responsible for overseeing and managin...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Resp...

Roles & Responsibilities Strong technical background and experience of managing environments and releases for cloud migration programs across Asia. The candidate shall have ability to coordinate and manage activities and dependencies in a highly cross functional team. Coordinate with multiple workstreams and teams to define the overall IT environment requirements for the program • Writing or optimizing SQL queries (e.g., joins, subqueries, window functions) • Troubleshooting or scripting in Linux (e.g., shell scripts, cron jobs, system commands) • Database performance tuning or indexing strategies • Automating tasks using bash or integrating SQL with shell scripts • Setting up or managing da...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various t...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. It provides unique opportunity to meet customers and solve their business problem by consultative approach. This group is responsible for managing latest BMC technologies and making sure customers get the maximum value from their investment. AMS Consultant - The Application Managed Services Consultant will provide consultative operational services including technical post-implementation/...

The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and forecast, operations and headcount forecast and budgeting, vendor management, audit compliance , along with planning, assigning and directing work, and accountable for overall delivery. Primary Responsibilities: Primary accountability for delivery within the boundaries of the contractual agreements, while ensuring Service Levels are met including capacity management (logistics, planning and execution) and perfo...

Servicenow Developer ITSM Secondary Skills - MS Azure Certifications (if any) Job description ServiceNow Administrator Overview We are seeking a skilled ServiceNow Developer with 10-12 years of experience to join our dynamic team The ideal candidate will have a strong background in, configuration, day-to-day administration, manage and optimize ServiceNow platform Responsibilities Set-up, configuration and day-to-day administration of the ServiceNow platform including conducting changes to the platform e g , overseeing integration with new systems Responsible for error identification and remediation and ensuring that system and database management conforms to policy and standards Provides sup...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may choose to work from home in Mumbai; however, you will be required to travel to our Andheri East office 3 to 4 times a week for business requirements, meetings, or company/team events, or on short notice as needed. We are looking for an Operations Manager, IT Service Desk to lead and manage our team of IT Service Desk professionals, ensuring prompt and effective resolution of technical issues, and delivering exceptional customer service to internal and external stakeholders. Responsibilities Oversee day-to-day operations of the IT Service Desk, including ticket assignment, resolution tracking, an...

ServiceNow Development & Customization: Design, develop, and implement custom applications, modules, and integrations on the ServiceNow platform. This includes writing efficient JavaScript and Glide Scripting, configuring modules like ITSM, and HRSD, and building Business Rules, Workflows, Flows, and Service Portal widgets. You''ll also manage Service Catalog items. Integrations: Develop and maintain integrations between ServiceNow and other enterprise systems using methods like REST API and IntegrationHub, ensuring data consistency. Solution Design & Architecture: Collaborate with stakeholders to translate requirements into technical designs and contribute to the ServiceNow platform''s arch...

Skills : ServiceNow/Active Directory/O 365 Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA + allowances +Incentives Shifts Night shift (Rotational) Location:- Pune 2 way cab Notice:- Immediate Contact : Jyoti : 9982833693 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) Perks and benefits Allowances Incentives Both way cab facility

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operation...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Resp...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operation...