1774 Itil Framework Jobs - Page 3

Role Overview: Join a dynamic team shaping the tech backbone of operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Key Responsibilities: - Provides end-to-end application or infrastructure service delivery to enable successful busin...

Hiring for ServiceNow Developer with CSA - Hyderabad/Pune/Bangalore Requirements: Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services) Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform. Aware of best development practices during implementation & coach other team members to follow best practices. Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members Exposure to ITIL Framework, IT Management Tools Ideal candidate should have worked on agile methodology for implementing ServiceNo...

Overview We are seeking a highly skilled IT Catalogs Product Manager with a strong consulting and functional background to lead the strategy, development, and optimization of IT Service Catalogs. The ideal candidate should have 8-10 years of experience in IT Service Management (ITSM), ITIL frameworks, and ServiceNow platform expertise. This role requires a blend of technical acumen, strategic thinking, and stakeholder engagement skills to ensure seamless IT service delivery. Responsibilities Product Ownership & Strategy: Drive the IT Service Catalog roadmap, aligning with enterprise ITSM strategies. Ensure the Service Catalog meets business needs and enhances user experience, automation, and...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible fo...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. D...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities: Expected to be an SME Colla...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be at the forefront of designing, building, and configuring applications. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for trouble...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your day will involve collaborating with various stakeholders to gather requirements, developing solutions, and ensuring that applications function seam...

AMS Consultant - The Application Managed Services Consultant will provide consultative operational services including technical post-implementation/go-live services for enterprise software solutions throughout for BMCs worldwide customers. The Consultant must be able to multitask in a fast-paced environment since they will be working on incidents, problems, releases, patching, upgrades, integrations simultaneously. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business wit...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the...

As a talented MS Core and Cloud Specialist at Ericsson in Noida, Uttar Pradesh, India, you will have the opportunity to demonstrate your technology leadership skills within the Core and Cloud domains, playing a vital role in Managed Services deliveries as per the Ericsson Operations Engine requirements. Your Key Responsibilities: - Developing and maintaining automated solutions in Core and Cloud domains - Troubleshooting automation component issues - Improving recovery processes and service delivery methodologies - Identifying potential system failures through trend analyses - Participating in Impact Analysis for changes and business requirements - Promoting competence development within tec...

You will be responsible for designing, developing, and implementing ServiceNow solutions to meet business requirements. Collaborate with various stakeholders to understand their needs and translate them into technical solutions leveraging the ServiceNow platform. This role requires strong technical expertise in ServiceNow development, configuration, customization, and integration. - Design, develop, and implement ServiceNow solutions based on business requirements - Customize and configure ServiceNow applications, modules, forms, workflows, and UI components - Develop and maintain ServiceNow integrations with other systems using REST, SOAP, and other integration methods - Collaborate with bu...

Role purpose: Ticket Management Routing of incoming tickets to the appropriate teams: Establishment and maintenance of a centralized ticket intake channel (currently not available) Data Processing and Monitoring Tracking and monitoring of Dronet data preparation jobs Debugging and issue resolution in data processing workflows System Health and Infrastructure Monitoring Monitoring of GCP infrastructure components (example: Kubernetes clusters, Cloud SQL instances) Ensuring system availability and performance Data Imports and Customer Communication Execution and supervision of AirbornRF data imports Sending customer notifications for relevant events or updates Image Management and Security Sca...

ServiceNow Developer Claidroid Technologies Location: Pune / Bangalore Experience: 5+ Years Job Type: Full-time About Claidroid Technologies Claidroid Technologies is looking for a highly skilled and proactive ServiceNow Developer to join our team. The ideal candidate will design, develop, and maintain ServiceNow solutions with a strong focus on ITSM , Service Catalog , and Custom Application Development . Key Responsibilities Develop, configure, and customize applications on the ServiceNow platform . Work extensively on ITSM modules , Service Catalog , workflows, and custom applications. Build and enhance integrations using JavaScript , REST/SOAP APIs. Collaborate with business teams to tra...

Hiring for ServiceNow Developer with CSA - Hyderabad/Pune/Bangalore Requirements: Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services) Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform. Aware of best development practices during implementation & coach other team members to follow best practices. Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members Exposure to ITIL Framework, IT Management Tools Ideal candidate should have worked on agile methodology for implementing ServiceNo...

Title : Site Reliability Engineer Location : Chennai Position : Fulltime Requirement: No Remote : All 5 days work from office. Experience: 5-7 years of professional experience in a Site Reliability, DevOps, or Systems Engineering role. 3-5 years of hands-on experience managing production workloads in a cloud environment, preferably AWS. Proven experience acting in an L2/L3 support capacity, with strong diagnostic and troubleshooting skills. Technical Skills (Must Have): Cloud Expertise: Deep understanding and hands-on experience with the AWS ecosystem (EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch). Infrastructure as Code (IaC): Strong proficiency with tools like AWS CDK (preferred), Terraform,...

Any graduate( Preferred with Japanese language skills) 01 to 03 Years of minimum experience Proficient in Japanese language(equivalent to N2 and above) ITIL framework certified with knowledge of IT field, aware with MS office Excellent interpersonal / coordination & presentation skills. Ready to work in 24x7 rotational shift from Chennai office environment Experience of dealing with Japanese client Experience in transitions of project (s) process Knowledge of handling end 2 end project deliverables BAU/Operation - Good to have knowledge/experience in Windows/Linux

Roles and Responsibilities Manage day-to-day operations of service delivery, ensuring timely completion of projects and tasks. Oversee client management, including building strong relationships with clients through effective communication and issue resolution. Ensure seamless escalation management by identifying potential issues early on and implementing corrective actions to prevent delays or disruptions. Develop and maintain project plans, schedules, and budgets to ensure successful project execution. Collaborate with cross-functional teams to identify areas for improvement in IT service delivery processes. Desired Candidate Profile 8-13 years of experience in Service Delivery Management (...

As a Device Support Delivery Manager at SHI Solutions India Pvt Ltd, you will be responsible for leading end-user device operations, deployment, and lifecycle management for enterprise desktops, laptops, and mobile devices. Your role will require strong technical expertise in device management technologies such as Microsoft Intune, Autopilot, Apple Business Manager (ABM), and JAMF, along with proven experience in managing large-scale device deployment and support programs. Key Responsibilities: - Manage end-to-end delivery of end-user device support and deployment services. - Oversee lifecycle management of desktops, laptops, and mobile devices, including provisioning, configuration, patchin...

You will join a dynamic team that is shaping the tech backbone of operations, where your expertise will be essential for ensuring seamless system functionality and fostering innovation. - Ensure timely and accurate resolution of Issues Management cases by conducting research, coordinating work activities between stakeholders, and managing the lifecycle of the issue until resolved. - Communicate analysis of issues effectively to internal and external stakeholders as directed. - Build and maintain strong relationships with Relationship Managers, Client Service Account Managements, and Technology teams to identify process improvement opportunities. - Ensure that cases are resolved within establ...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling Commerce Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring syst...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with organizational goals and enhance operational efficiency. Roles & Responsibilities:- Expected to perform ind...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM Sterling Commerce Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:- Expected to perform independently and become an SME and should be able to coach Team - Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the documentation of application specifications and user guides. Engage in code reviews to ensure quality and a...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and ...