1433 Itil Framework Jobs - Page 28

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With over 125,000 employees spread across 30+ countries, we are driven by curiosity, agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, propels us to serve and transform leading enterprises, including the Fortune Global 500, by leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Principal Consultant - Business Analyst - Service Now. In this role, you ...

Join our Team About this opportunity: We are currently seeking a dynamic MS Core and Cloud Specialist to join our team at Ericsson. In this crucial role, you will be at the forefront of technology leadership and expertise, working closely with various Core and Cloud domains including CS Core, PS Core, IMS, IP Core, and Cloud. As a part of the Ericsson Operations Engine, your responsibilities will cover the entire spectrum of Create, Sustain, and Evolve, playing a pivotal role in our Managed Services deliveries. What you will do: - Utilize your expertise in Core and Cloud domains to provide support to our Domain Support and Automated Operations teams. - Collaborate with our Automation and Ana...

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordi...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating efficient and effective solutions that align with the organization's goals and objectives. Your typical day will involve collaborating with cross-functional teams, analyzing busine...

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technolog...

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technolog...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functiona...

Experience: Minimum 8+ years broad Information Technology experience in: Working with Project and Program Management, Systems Design and Delivery, Quality Assurance, Production Support and Infrastructure ServiceNow CIS IT Service Management Certified and ServiceNow Admin certified Understands and has experience with ServiceNow ITIL framework Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB Experience in cloud environment such as AWS/Azure Certification in AWS and Azure is preferred Experience with integration to third party tools via REST API, OOB ServiceNow Connectors Design, develop and dep...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft IntuneMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-relate...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : PeopleSoft PeopleTools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations....

The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and forecast, operations and headcount forecast and budgeting, vendor management, audit compliance , along with planning, assigning and directing work, and accountable for overall delivery. Primary Responsibilities: Primary accountability for delivery within the boundaries of the contractual agreements, while ensuring Service Levels are met including capacity management (logistics, planning and execution) and perfo...

As a ServiceNow Developer at Viraaj HR Solutions, you will be responsible for developing and maintaining ServiceNow applications and modules. Your role will involve designing custom workflows, integrating third-party applications using REST APIs, and implementing reporting capabilities to meet business needs. Your expertise in ITIL best practices will ensure compliance and efficiency in the development processes. Collaborating with stakeholders, you will gather and analyze requirements, translating them into technical specifications. Customizing ServiceNow modules based on client specifications, you will contribute to Agile ceremonies, sprint planning, and retrospectives. Your testing and de...

As a Software Test Engineer, you will be responsible for developing comprehensive test plans and detailed test cases based on business requirements and technical specifications. You will prioritize testing activities, manage test data effectively, and execute test cases meticulously while accurately reporting defects. It will be your duty to define severity and priority for each identified defect to ensure timely resolution and conduct thorough regression testing to guarantee system stability after updates or changes. Your role will involve analyzing business requirements, functional specifications, and technical documentation to understand testing requirements. You will collaborate with dev...

As an IT Help Desk Solutions Engineer at Soffit in Kochi, you will be part of our IT infrastructure services team, focusing on the management of ManageEngine ServiceDesk Plus. Your responsibilities will include installing, configuring, and deploying ServiceDesk Plus according to business needs. You will customize workflows, automation, ticketing, and reporting features, as well as integrate the tool with other ITSM tools and third-party applications. Your role will also involve providing ongoing support, troubleshooting, and maintenance of the application, optimizing performance for enhanced service delivery, and ensuring compliance with IT service management best practices. Additionally, yo...

Are you passionate about ServiceNow and possess a deep understanding of its functionalities Do you excel in problem-solving and have a keen interest in delivering top-notch solutions If so, we invite you to join our ServiceNow Team. Our Digital Technology business is dedicated to providing intelligent, connected technologies for monitoring and controlling energy extraction assets. We prioritize ensuring our customers have the peace of mind required to enhance their operations reliably and efficiently. Our team focuses on creating business value by continuously improving aspects such as uptime, resilience, performance, time to market, security, and compliance. As a ServiceNow Developer, you w...

Join our Team About this opportunity: You are invited to join Ericsson as a qualified and motivated MS Core and Cloud Specialist. In this role, you will be responsible for providing technology leadership, specialized knowledge, and extended support in Core and Cloud domains such as CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, you will be a valuable member of a dynamic team contributing to our Managed Services deliverables. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Support the Automation and Analytics team with your Core and Cloud domain knowledge for various use cases. - Develop...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Infrastructure Service Management Good to have skills : Incident ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 yrs of minimum education Summary :As an Application Tech Support Practitioner, you will engage in the delivery of Information Technology Infrastructure Librar...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Netapp Storage Area Network (SAN) AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationMust Have Skills: Pure & NetApp Storage Administration and Migration Good to Have Ski...

SUMMARY Our client is IT MNC part of one of the major insurance groups based out of Germany and Europe. The Group is represented in around 30 countries worldwide, with Over 40,000 people worldwide, focusing mainly on Europe and Asia. Our client offers a comprehensive range of insurances, pensions, investments and services by focusing on all cutting edge technologies majorly on Could, Digital, Robotics Automation, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate the customers future needs around the globe thru supporting millions of internal and external customers with state of-the-art IT solutions to everyday problems & dedicated to bringing di...

About the Role Hiring for Operations Manager/Service Desk Manager. Must be Ops Manager On papers in International BPO. Experience in International Technical MS Voice Process is Mandatory. Must be strong in Operations Matrices. Over All Experience 8+ Years. Mode of Interview- Virtual. CTC UPTO 19LPA. Work From Office. 8+ years of experience in a service desk or IT support role, with at least 3+ years in a supervisory or managerial position. Responsibilities Service Desk Operations: Oversee and manage daily operations of the service desk, ensuring efficient handling of all support requests. Monitor key performance indicators (KPIs) to ensure timely resolution of incidents and service requests....

Position: Service Delivery Manager Experience: 2 - 4Yrs Location: Gurugram Job Overview: We are looking for a motivated and detail-oriented Service Delivery Manager with 2 -4 years of experience to join our dynamic team. The ideal candidate will play a crucial role in planning, executing, and closing IT projects, ensuring they are delivered on time, within scope, and within budget. A minimum of CCNA certification is required for this role. If you are passionate about project management, possess excellent organizational skills, and have a strong foundation in networking, we invite you to apply. Skills we are looking - ITIL Framework & Service Management, Incident, Problem, and Change Manageme...

At PwC, the infrastructure team focuses on designing and implementing robust, secure IT systems that support business operations. Your role involves enabling the smooth functioning of networks, servers, and data centers to optimize performance and minimize downtime. In the cloud operations department, you will manage and optimize cloud infrastructure and services to ensure seamless operations and high availability for clients. Your responsibilities include monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems. As a reliable and contributing member of the team, you are expected to adapt to our fast-paced environment, take ownership, and consistently ...

The Company: Founded in 1981, Cognex Corporation is a global leader in the machine vision industry with a strong focus on innovation and employee recognition. With over four hundred patents and a team of industrial machine vision experts, Cognex has set high standards in technology and creativity. Our unique Work Hard, Play Hard, Move Fast culture fosters a challenging, stimulating, and rewarding work environment. The Team: Cognex boasts an energized and talented global IT team that thrives on technology and innovation. Headquartered in Natick, MA, the IT team is dedicated to scaling Cognex towards its path to achieve $2 billion in annual sales. With members in the Americas, Europe, and Asia...

Company Overview Jio, a leader in the Media & Telecommunications industry, boasts over 400 million customers and a vast array of digital apps and services. With end-to-end 5G solutions, cloud-native platforms, and a sophisticated array of business support solutions, Jio is at the forefront of technological innovation. Headquartered in Navi Mumbai, Maharashtra, Jio is instrumental in propelling India's telecom landscape forward with cutting-edge solutions for consumers and enterprises. Job Overview We are seeking a Senior Service Management Lead to join our dynamic team in Mumbai. This role demands proficiency in incident management, change management, and service management. The ideal candid...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Service Integration and Management (SIAM) Good to have skills : NAMinimum 3 year(s) of experience is req...