1442 Itil Framework Jobs - Page 27

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Job TitleCareer LevelLocat...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qual...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qual...

About ATECH Cloud (Cloudzen 365) Atech is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel Company website link: https://atech.cloud/ Role Scope Job Title : Technical Service Desk Team Leader (India) Dept : Operations Team : Service Delivery / Support...

" Monitoring,Sql,Analytical,Java ","description":" Role Proficiency: Follow\/update runbook\/SOP to monitor track and co-ordinate to closure\/service requests Outcomes: 1)Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2)Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of N...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EMC Storage Area Network (SAN) Administration, HPE SAN Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole:EMC SAN Storage AdministratorRole Description:Storage Administrator will be responsible for the configuration, management, and troubleshooting of EMC storage systems. This role involves ensuring optimal performance, availability, and scalability of stora...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to trouble...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to trouble...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EMC Storage Area Network (SAN) Administration Good to have skills : HPE SAN AdministrationMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole:EMC SAN Storage AdministratorRole Description:Storage Administrator will be responsible for the configuration, management, and troubleshooting of EMC storage systems. This role involves ensuring optimal performance, availability, and scalability of storage i...

Job Title: Junior Service Delivery Manager Experience: 3-5 years The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and forecast, operations and headcount forecast and budgeting, vendor management, audit compliance , along with planning, assigning and directing work, and accountable for overall delivery. Primary Responsibilities: Primary accountability for delivery within the boundaries of the contractual agreements, while ensuring Service Levels are met including ...

Job Title: Junior Service Delivery Manager Experience: 3-5 years The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and forecast, operations and headcount forecast and budgeting, vendor management, audit compliance , along with planning, assigning and directing work, and accountable for overall delivery. Primary Responsibilities: Primary accountability for delivery within the boundaries of the contractual agreements, while ensuring Service Levels are met including ...

As a Senior Technical Consultant - Cloud at Blue Yonder, you will be an integral part of the customer success team, responsible for implementing and supporting projects related to supply chain solutions. Your role will involve working with various cross-functional teams to ensure timely completion of Cloud-related activities and to support project implementations. It is essential that you possess deep knowledge of industry best practices and have the ability to effectively implement them. Your primary responsibility will be to lead the Shared Services team during customer implementation lifecycles. You will be expected to proactively identify and highlight risks, as well as escalate issues t...

As a ServiceNow SAM Pro Module Expert, you will play a crucial role in our team by utilizing your expertise in IT Service Management (ITSM) and Software Asset Management (SAM) to drive efficiency and compliance within the organization. With a minimum of 3 years of ITSM experience, including 1 to 2 years with the IT Operations Management (ITOM) module, and at least 2 years of hands-on experience with ServiceNow's SAM Pro module, you will be responsible for implementing and managing SAM Pro to ensure optimal performance and alignment with ITIL best practices. Your key responsibilities will include integrating SAM Pro with Publishers, collaborating with stakeholders to translate business requir...

As an ERP Application Service Engineer at London Stock Exchange Group (LSEG), you will be responsible for providing service management and application support engineering services for the Oracle Fusion Cloud ERP platform and technology processes within the Finance business at LSEG. Your role will involve ensuring interoperability between the ERP platform and other software applications within a complex technology ecosystem. You will support business usage of the Oracle Fusion platform, providing technical support to ensure critical processes, business milestones, and SLAs are delivered on time. Additionally, you will be involved in incident management services for Finance business users, ens...

Job Description: As a Software Asset Management Specialist, your main responsibilities will revolve around software asset tracking, inventory management, license compliance, and optimization using SAM Pro. You will play a crucial role in ensuring accurate records of software assets, managing software deployments, and collaborating with internal teams and vendors to optimize licensing models. Additionally, you will oversee software procurement processes, manage vendor relationships, and make data-driven decisions to support cost-effective licensing strategies. Your expertise in software lifecycle management will be essential in tracking software status, scheduling updates, and maintaining com...

You should be a graduate with a preference for Japanese language skills, accompanied by 1 to 3 years of minimum experience. Proficiency in the Japanese language equivalent to N2 level and above is required. Additionally, you should be ITIL framework certified with knowledge of the IT field and familiar with MS Office. Your role will involve excellent interpersonal, coordination, and presentation skills. You should be willing to work in a 24x7 rotational shift in a Chennai office environment. Experience in dealing with Japanese clients, transitioning project processes, handling end-to-end project deliverables, and BAU/Operation tasks is essential. It would be beneficial to have knowledge or e...

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The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and forecast, operations and headcount forecast and budgeting, vendor management, audit compliance , along with planning, assigning and directing work, and accountable for overall delivery. Primary Responsibilities: Primary accountability for delivery within the boundaries of the contractual agreements, while ensuring Service Levels are met including capacity management (logistics, planning and execution) and perfo...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Intune Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationDevice Management & Intune Role Skills (Cross-Platform) Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operati...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve collaborating with stakeholders to gather requirem...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : PeopleSoft Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operat...

The CMDB Analyst position at Johnson Controls in Bangalore requires a detail-oriented and proactive individual with 1-2 years of experience in CMDB Management to join the IT service management team. As a CMDB Analyst, you will play a crucial role in maintaining the integrity and accuracy of the Configuration Management Database (CMDB), which is essential for efficient IT asset management and service delivery. Your key responsibilities will include assisting in the design, implementation, and ongoing maintenance of the CMDB to ensure accurate recording and updating of all configuration items (CIs). You will collaborate closely with various IT teams to gather, document, and validate informatio...