1790 Itil Framework Jobs - Page 23

As a ServiceNOW SecOps Specialist, your role will involve implementing and developing the vulnerability response module in ServiceNow. Your primary skills should include expertise in ServiceNow SecOps, Vulnerability Response, and NowAssist, along with experience in ServiceNow Implementation, Development, and Integration. - Implementing the vulnerability response module in ServiceNow - Utilizing 3-12 years of relevant ServiceNow Development experience - Developing the SecOps Vulnerability Response Application - Demonstrating an in-depth understanding of the ITIL framework - Working with Enterprise Operational Tools/Processes such as Incident management, Problem management, Change management, ...

Join a team where your expertise as a z/OS System Administrator makes a real impact! In this critical role, youll help maintain and optimize a robust Mainframe environment, leveraging deep technical knowledge of z/OS systems. With hands-on experience in hardware refresh projects and a passion for delivering service excellence, you'll be at the forefront of keeping systems running smoothly and efficiently. Years of experience required: +15 years. Responsibilities: Operating System Knowledge: Deep mastery of z/OS architecture, including IPL procedures, JES2/JES3 configurations, Sysplex management, SMF data collection, and parmlib customization. Programming Skills: Proficient in writing and deb...

As a candidate for the Production Application Support role at Litmus7, you will be responsible for providing support to customers across various time zones, requiring you to work 24x7 on rotational shifts. Your primary responsibilities will include: - Having knowledge of Production Application Support with a solid experience in level 2 support in eCommerce platforms. - Mandatory knowledge of Blue Yonder OMS or any other OMS platform. - Hands-on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation using monitoring tools like AppDynamics, Splunk, Dynatrace, Datadog, CloudWatch, ELK, Promethous, and NewRelic. Prior experience with NewRelic and PagerDuty will be advan...

As a Senior Incident Manager at FIS, you will have the opportunity to work on challenging issues within financial services and technology. You will play a crucial role in providing 24x7 support and management of incidents in a production environment, ensuring that service level agreements are met to support clients and the company's business requirements. You will serve as the focal point for incident review and escalation when necessary. Additionally, you will support a computer operations environment that meets service level agreements and availability targets. Your responsibilities will involve engaging with various levels of management, being familiar with the ITIL framework, and coordin...

About The Role LocationBangalore/ Gurgaon Mode-Hybrid Exp- 4 to 7 years Required Skills Managing the lifecycle of all the changes and to minimize the impact of incidents. End to End IT Change and Service Management & Execution. Requirement gathering & Analysis of the situation. Plan, coordinate and control the restoration of complex and high impact system changes that occur within the production environment. Measure project performance to identify areas for improvement. Maintain Incident, Change reports in a common database and have a weekly consolidated report published to the team. Update and Leads the change advisory board (CAB) Facilitate and perform Change process to identify causes of ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Management (CM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The IT Asset Management (ITAM) & Software Asset Management (SAM) Specialist is responsible for managing the lifecycle of hardware and software assets across the organization. This role ensures compliance with licensing agreements, optimizes asset utilization, reduces costs, and sup...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Management (CM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The IT Asset Management (ITAM) & Software Asset Management (SAM) Specialist is responsible for managing the lifecycle of hardware and software assets across the organization. This role ensures compliance with licensing agreements, optimizes asset utilization, reduces costs, and suppo...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Summary :The Network Engineer (Level 2) is responsible for advanced troubleshooting, configuration, and implementation of network so...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects. Roles...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Management (CM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The IT Asset Management (ITAM) & Software Asset Management (SAM) Specialist is responsible for managing the lifecycle of hardware and software assets across the organization. This role ensures compliance with licensing agreements, optimizes asset utilization, reduces costs, and suppo...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Service Desk Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage i...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Critical Incident Manager to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact. The ideal candidate will act as a Subject Matter Expert (SME) in Major Incident Management, possessing strong leadership, communi...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve sup...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Critical Incident Manager to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact. The ideal candidate will act as a Subject Matter Expert (SME) in Major Incident Management, possessing strong leadership, communi...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice supp...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : Microsoft Power Business Intelligence (BI) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with di...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring seamless operation of business-critica...

About The Role Project Role : Delivery Operations Representative Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing operational tasks and ensuring efficient service d...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The NetApp Storage Administrator will be responsible for the installation, configuration, management, and troubleshooting of NetApp storage systems. This role involves ensuring optimal performance, availability, and scalability of storage infrastructure, supporting...

Key Responsibilities: Lead and participate in SAP SuccessFactors Employee Central implementation projects, ensuring successful delivery of solutions aligned with business requirements. Provide ongoing support, operations, and maintenance for SAP SuccessFactors Employee Central modules post-implementation. Troubleshoot and resolve system issues, working closely with business users and technical teams. Utilize ITIL best practices and ServiceNow for incident, problem, and change management. Collaborate with cross-functional teams and stakeholders to improve processes and system efficiency. Apply Agile principles and participate in Agile ceremonies to support iterative development and continuous...

About The Role CF Transformation Change Hub Senior Analyst/Analyst Management Level: 10-Senior Analyst/11-Analyst Location: Bengaluru, BDC14A/Gurugram, DDC1A Must-have skills: Change Management Initiatives About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with cros...

About The Role Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : ServiceNow Good to have skills : Asset Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Industry Subject Matter Advisor, you will collaborate with client project teams to offer expertise in various areas to guarantee effective solution design and delivery. Your day will involve providing functional, technical, and industry-specific guidance to ensure p...

Provide first-line fixes, utilize relevant procedures, or escalate problems. Use supplied checklists and ensure that problems highlighted are followed up. Maintain procedures compliant with ITIL, the company s quality management system. Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities. Contribute to improving customer support by actively responding to queries and handling complaints. Follow up with customers to identify areas of improvement. Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components. Escalate tick...