1774 Itil Framework Jobs - Page 11

Job Description JC: 95510 ;Location :Pune preferable ,Hyd C2 Demand :12+yrs ServiceNow Architect (Min ServiceNow Experience 10+ yrs) JC : Design and implement scalable ServiceNow solutions across OMT, CSM, ITSM, ITOM and custom applications while ensuring security, compliance, and performance. Expertise in ServiceNow Telco Service Management along with CSM and Telecommunication Order management for Service Delivery process, Specialized in working in domain seperated environment Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack. Extensive experience in ServiceNow ITSM, CMDB, and Asset Management, along with developing custom-scope...

As a Technology Manager at our company, your role will involve independently engaging with business solution teams to understand their requirements for new platform services. You will be responsible for designing, implementing, and maintaining enterprise IT infrastructure to ensure optimal performance and security in accordance with EXL guidelines. Your duties will include coordinating with other technology teams to integrate new technologies and services, as well as leading regular performance tuning and troubleshooting sessions. You will also oversee cloud and VMware infrastructure deployment and optimization on platforms such as AWS, VMware, and Hyper-V, ensuring cost-effectiveness and se...

As a Hybrid Infrastructure Operations Specialist, you will be responsible for managing, maintaining, and optimizing critical IT infrastructure with a specialized focus on Dell server, storage, and data protection technologies. Your role is crucial for ensuring high availability, performance, and security of core data center and enterprise services supporting Telco-grade environments. **Key Responsibilities:** - **Server Administration:** - Manage Dell PowerEdge servers including installation, configuration, patching, and decommissioning. - Administer Windows and/or Linux operating systems on Dell hardware. - Utilize Dell iDRAC and other management tools for remote server management and monit...

As a Production Support Lead in this contract role, your primary responsibility will be to lead end-to-end production support for business-critical applications. You will be expected to manage incident, problem, and change management processes effectively, ensuring seamless operations. Your role will also involve coordinating with cross-functional teams for quick issue resolution and ensuring compliance with ITIL processes and best practices. Additionally, you will utilize ServiceNow for ticketing and workflow tracking, monitor and manage Azure DevOps pipelines and releases, provide timely updates to stakeholders, and drive root cause analysis for recurring issues. Key Responsibilities: - Le...

As an Oracle Fusion Support Team Member, your role involves providing day-to-day operational support for Oracle Fusion Financials and Oracle E-Business Suite (EBS) R12 applications. You will be responsible for troubleshooting issues, implementing system enhancements, assisting end-users, and ensuring the smooth functioning of financial and associated Applications. Your problem-solving skills, understanding of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes are crucial for success in this role. Key Responsibilities: - Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS) - Familiarity with key ...

As a dynamic MS Core and Cloud Specialist at Ericsson, you will be responsible for leveraging your expertise in Core and Cloud domains to support Domain Support and Automated Operations teams. Your role will involve assisting the Automation and Analytics team by providing Core and Cloud domain knowledge to facilitate analytics and automation use cases. You will design and maintain solutions based on automation use case candidates, while addressing potential problems related to automation components. Additionally, you will enhance recovery processes, create automated Service Delivery methodologies, and conduct trend analysis to proactively identify and address potential issues. Key Responsibi...

Pls share your CV's - rezon.rhema@hindujatech.com Lead and manage SAP AMS operations across multiple modules and landscapes (ECC / S/4HANA / PI / other components). Manage a global team of functional and technical consultants, ensuring SLA adherence for incidents, service requests, problem management, and change requests. Act as the escalation point for SAP support issues and ensure timely resolution with quality deliverables. Establish and track KPIs, SLAs, and reporting metrics for AMS performance. Partner with business stakeholders to understand priorities, align IT support with business needs, and drive value-added initiatives. Oversee incident triage, root cause analysis, and problem re...

Belapur CBD, Navi Mumbai Experience: 6-12 Years JOB SUMMARY Simple Logic is seeking an experienced Infra Project Manager to lead and coordinate infrastructure projects across various domains. This role involves managing project timelines, resources, and budgets while ensuring seamless deployment and maintenance of IT infrastructure. The ideal candidate will have strong project management skills, technical expertise in infrastructure systems, and the ability to collaborate with cross-functional teams. Key Responsibilities : Team and Project Management Lead and manage infrastructure teams to ensure successful project execution. Coordinate and oversee multiple infrastructure projects, ensuring ...

As a candidate for this role, you should have prior working experience specifically in ServiceNow Implementation projects. It is important to note that your experience should be focused on implementation projects only, excluding enhancements and managed services. Your knowledge and experience should extend to the development of one or more ServiceNow applications, such as ITSM & GRC, SECOPS, HRSD, and CSM, within the ServiceNow Platform. You should be well-versed in best development practices during implementation and be capable of coaching other team members to ensure these practices are followed diligently. Your track record should demonstrate a strong proficiency in managing complex ITSM ...

Role Overview: You will be joining EY as a Cybersecurity Managed Services Service Delivery Manager, where you will lead the delivery and maintenance of Cyber managed services for shared pool projects or dedicated large engagements using advanced technical capabilities. Your role will involve establishing and maintaining client relationships, identifying potential business opportunities, ensuring client service quality delivery, and managing accounts and relationships on a day-to-day basis. Additionally, you will assist in developing new methodologies, internal initiatives, and creating a positive learning culture by coaching, counseling, and developing junior team members. Key Responsibiliti...

You should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services). Your minimum IT experience should be 10 years with at least 7 years specifically in ServiceNow implementation and transformation projects (excludes managed services or enhancement projects). You should possess extensive hands-on experience in designing and developing multiple ServiceNow applications such as ITSM, GRC, SecOps, HRSD, CSM etc. Your leadership skills should be strong with proven experience in managing complex, multi-stakeholder ITSM or other process deployments. A deep understanding of the ITIL framework and other IT management tools is essential. You should ...

As an Application Support PBWM at Barclays, you will play a crucial role in the evolution of the digital landscape, driving innovation and excellence. You will utilize cutting-edge technology to transform digital offerings and ensure exceptional customer experiences. Working alongside a team of engineers, business analysts, and stakeholders, you will deliver technology stack solutions by leveraging strong analytical and problem-solving skills to meet business requirements and deliver high-quality results. **Key Responsibilities:** - Required to work and communicate effectively with senior stakeholders from various teams - Ability to communicate complex ideas and solutions clearly and effecti...

Experience with relational databases (e.g. MySQL, Oracle). Experience using Linux/Unix OR Microsoft Server Basic knowledge of the components in a web applications stack. Experience in one (or more) scripting languages: (JavaScript, Python, Perl, Unix Shell, Windows Shell) Ability to troubleshoot difficult technical issues and its complexities with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Strong personal commitment to quality and customer service Contact Number - 7011956451Email @ - rakhi@peoplestaffing.in

As a candidate for this position, you should have prior working experience specifically in ServiceNow Implementation projects, excluding enhancements and managed services. Your knowledge and experience should extend to the development of one or more ServiceNow applications, such as ITSM & GRC, SECOPS, HRSD, and CSM, within the ServiceNow Platform. It is crucial that you are well-versed in best development practices during implementation and capable of coaching other team members to adhere to these practices. Your track record should demonstrate a strong ability to manage complex ITSM tool deployments involving multiple stakeholders and team members. Familiarity with the ITIL Framework and IT...

Key Provide L3 support for Cobol, Mainframe and Java/C++ platform applications, resolving complex technical issues and managing escalations from L2 support teams Monitor application performance and stability, proactively identifying and addressing potential issues Perform root cause analysis for recurring problems and implement long-term solutions Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process Develop and maintain support documentation, including knowledge base articles, runbooks, and technical g...

Face To Face Interviews- Please call on 7738402343 / 9080626982 rahul@contactxindia.com / divyani@contactxindia.com Role & responsibilities Exp - 4 to 9 years Location - Hyderabad Only immediate to 30 days & Serving NP Requirements: Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services) Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform. Aware of best development practices during implementation & coach other team members to follow best practices. Very strong and established track record of managing complex ITSM tool deployment involving multiple stakehold...

Role Overview: At PwC, you will be part of the managed services team focusing on outsourced solutions and supporting clients across various functions. Your role involves helping organizations streamline operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. You will utilize your skills in project management, technology, and process optimization to deliver high-quality services to clients. Specifically, in managed service management and strategy, your responsibilities will include transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risk. Your work will revolve around continuous improve...

As a part of the team responsible for the development and implementation of global CIB standards at MAHLE, your role will involve the following key responsibilities: - Development and implementation of global CIB standards in alignment with Enterprise Architecture Management (EAM) and the overall MAHLE IT roadmap. - Active participation in MORE Template Teams to contribute towards technology, applications, and process improvements. - Creating high-level and low-level solution designs for CIBO services in compliance with specified processes and methods based on Business Relationship Management requests. - Validation of new solutions through activities like running PoCs and creating Business C...

About the RoleWe are looking for a highly skilled and experienced ServiceNow Administrator to join ourteam. The ideal candidate will have 6-8 years of hands-on experience in ServiceNowadministration, configuration, and development, with a strong understanding of ITSM processes,workflows, and best practices. You will play a crucial role in ensuring the seamless operationand optimization of the ServiceNow platform to meet business needs. Key Responsibilities Administer, configure, and maintain the ServiceNow platform, including upgrades,patches, and regular maintenance tasks. Develop, customize, and manage ServiceNow modules, applications, and workflowssuch as Incident, Problem, Change, Servic...

Description Required Qualifications Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 5+ years of experience in ServiceNow development and administration. Strong experience with JavaScript, Glide API, and ServiceNow scripting. Hands-on experience in building custom applications, workflows, and integrations. Knowledge of ServiceNow data model, CMDB, and service mapping. Experience with ServiceNow UI Builder, Service Portal, HTML, CSS, and AngularJS. Understanding of OAuth, SAML, Single Sign-On (SSO), and authentication mechanisms. Familiarity with ITIL framework and IT service management best practices. Named Job Posting? (if Yes - ne...

Role Overview: As an Oracle Tech Support Team Member specializing in Oracle Fusion Financials and E-Business Suite (EBS) R12, your primary responsibility will be to provide day-to-day operational support for these applications. You will be tasked with troubleshooting issues, implementing system enhancements, assisting end-users, and ensuring the smooth functioning of financial and associated applications. Your problem-solving skills, familiarity with Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes will be crucial for success in this role. Key Responsibilities: - Support Oracle Fusion Applications and Oracle E-Business Suite ...

As an In-House Service Manager in the Medical Device Service team, you will play a crucial role in leading and managing the day-to-day operations of the in-house service department. Your responsibilities will include: - Service Operations Management: Oversee the daily operations of the service department, including scheduling, workflow management, and resource allocation. - Team Leadership: Lead a team of biomedical equipment technicians (BMETs) and support staff, providing guidance, training, and performance feedback. - Customer Service: Ensure exceptional customer service by addressing inquiries and resolving issues in a timely and professional manner. - Quality Assurance: Establish and ma...

Role Overview: As a candidate for this position, you will be responsible for utilizing your proficiency in the Japanese language, IT knowledge, and project management skills to support Japanese clients. You will work in a 24x7 rotational shift in Chennai office, collaborating with various teams to ensure efficient project delivery. Key Responsibilities: - Utilize Japanese language skills (equivalent to N2 and above) to communicate effectively with Japanese clients - Implement ITIL framework knowledge in the IT field, with proficiency in MS Office applications - Demonstrate excellent interpersonal, coordination, and presentation skills - Manage project transitions and handle end-to-end projec...

As an Information Systems professional in our Pune, Maharashtra office, you will be responsible for the following: - Develop and maintain software applications to support business operations - Implement and manage databases to ensure data integrity and security - Troubleshoot and resolve technical issues related to information systems - Collaborate with cross-functional teams to gather requirements and deliver IT solutions To excel in this role, you need to possess the following qualifications: - Bachelor's degree in Information Technology or related field - Proficiency in programming languages such as Java, C++, or Python - Strong analytical and problem-solving skills - Excellent communicat...

Overview The role of the HR Ops Sr Analyst is to serve as the resource for reviewing integration issues and understanding the underlying causes as data or defects that require break fixes. The role is responsible to triage and respond to critical issues received on tickets and/or reported by the global IT Ops team. The Integrations lead is responsible to evaluate the level of criticality of the issue, confirm business impacts and drive the resolution. The role is responsible to ensure that the effective and efficient response of tickets related to integration and making sure that the corresponding interactions with the PepsiCo IT ticketing systems are correctly managed. This role will be lea...