96 Itil Foundation Jobs - Page 4

Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed and produce the Process Performance Reports Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. Bring in Service improvements and close the Gaps as per the Audits and Assessments...

About the Department The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals. Roles and Responsibilities Planning, organizing and controlling the operations of TresVistas information systems Review of IT products and services Recommending and implementing future planning and development of IT infrastructure resources Troubleshooting as required, which further leads to problem...

: Job TitleTechnology Service Specialist, AVP LocationPune, India Role Description You will be operating within Production services team of Trade Finance and Lending domain which is a subdivision of Corporate Bank Production Services as a Production Support Engineer. In this role, you will be accountable for the following: To resolve user request supports, troubleshooting functional, application, and infrastructure incidents in the production environment. work on identified initiatives to automate manual work, application and infrastructure monitoring improvements and platform hygiene. Eyes on glass monitoring of services and batch. Preparing and fulfilling data requests. Participation in in...

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Responsibilities Direct Responsibilities Essential: High skills on SAN Storage technologies (VMAX/PMAX, Pure Storage, Brocade). High skills on NAS Storage technologies (NetApp, VNX). High Skills on S3 (Cleversafe and ECS). Overall Storage Experience 15+ years Team and collaborative mind-set to develop and deliver appropriate solutions skills. Experience of delivering strategic priorities within strict timelines. Customer service-oriented skills. Capacity to learn new technologies in an autonomous way. Contributing Responsibiliti...

We are looking for a highly motivated and skilled Technical Delivery Support Consultant with 7+ years of experience in Oracle ERP Cloud implementations. This role demands strong technical expertise, problem-solving ability, and hands-on experience in supporting the delivery lifecycle of Oracle ERP Cloud projects across modules such as Financials, Supply Chain, and HCM. As a Technical Delivery Support Consultant, you will work closely with delivery leads, functional consultants, and technical developers to ensure seamless implementation and support of Oracle Cloud solutions. You will be responsible for managing integration support, resolving technical issues, maintaining documentation, and co...

Job Title: NOC Engineer Offshore Support Location: Offshore (Offshore Center) Shift: 18/7 (Including Nights/Weekends) Certifications Required: CompTIA A+/Network, ITIL Foundation Experience: 3+ years in NOC/Technical Support Key Responsibilities: Monitoring & Alert Management: Monitor networks/servers via tools (SolarWinds, Splunk, Zabbix). Acknowledge/escalate alerts per severity matrix. First-Line Troubleshooting: Resolve L1/L2 issues (network latency, server downtime, etc.). Document tickets in ServiceNow/JIRA. Compliance & Documentation: Follow ITIL processes for incident/changes. Maintain SOPs and knowledge base. Skills & Qualifications: Technical: Hands-on with Windows/Linux OS, basic ...

Req ID: 327205 We are currently seeking a Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Grade 8 At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience ""¢ Ideal candidate has been supporting traditional server based relational databases (Postgresql and MongoDB) for over 7+ year...

Req ID: 327201 We are currently seeking a Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Grade 8 - SQL At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience ""¢ Ideal candidate has been supporting traditional server based relational databases (SQL Server) for over 7+ years out ...

Req ID: 327207 We are currently seeking a Staff Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Grade 10 At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience ""¢ Ideal candidate has been supporting traditional server based relational databases (Postgresql and MongoDB) for over 10+ y...

Your day at NTT DATA The Digital Transformation Enablement Specialist is responsible for the assessment, readiness evaluation, strategic transformation plan design, and tactical execution and implementation of NTT's complex digital technologies to improve employee and customer experiences, operational efficiency and productivity. This role specialises in applying the potential of digital technologies and user experience design principles to bring improvements to the organisation's digital roadmap. This role monitors competitive trends, understands consumer/client needs and applies trends and changes in digital transformation supporting a broad range of stakeholders. What youll be doing Key R...

About The Role Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed and produce the Process Performance Reports Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. Bring in Service improvements and close the Gaps as per the Audits ...

: Job TitleProduction Support Analyst, AVP LocationBangalore, India Role Description You will be operating within Production services team of Securities Services domain which is a subdivision of Corporate Bank Production Services as a Production Support Engineer. In this role, you will be accountable for the following: To resolve user request supports, troubleshooting functional, application, and infrastructure incidents in the production environment. Work on identified initiatives to automate manual work, application and infrastructure monitoring improvements and platform hygiene. Eyes on glass monitoring of services and batch. Preparing and fulfilling data requests. Participation in incide...

About the role: The Operations Center Technician will be responsible for the proactive monitoring and support of Blackbaud's Operations Center and Corporate IT, ensuring that service impacting events for internal and external customers are resolved within agreed upon SLA time frames. This role includes complex troubleshooting, customer support, and will act as the communication bridge between repair agents and business users when dealing with service impacting events and system outages. What you’ll do Endpoint Support Manage ticketing queues, Live Support Requests (phone and chat support) and engage in proactive monitoring of Blackbaud’s hosted infrastructure and applications. Investigate, d...

About The Role : Job TitleTechnology Service Specialist, AVP LocationPune, India Role Description You will be operating within Production services team of Trade Finance and Lending domain which is a subdivision of Corporate Bank Production Services as a Production Support Engineer. In this role, you will be accountable for the following: To resolve user request supports, troubleshooting functional, application, and infrastructure incidents in the production environment. work on identified initiatives to automate manual work, application and infrastructure monitoring improvements and platform hygiene. Eyes on glass monitoring of services and batch. Preparing and fulfilling data requests. Part...

About The Role : Job TitleTechnology Service Analyst, AS LocationBangalore, India Role Description You will be operating within Production services team of Trade Finance and Lending domain which is a subdivision of Corporate Bank Production Services as a Production Support Engineer. In this role, you will be accountable for the following: to resolve user request supports, troubleshooting functional, application, and infrastructure incidents in the production environment. work on identified initiatives to automate manual work, application and infrastructure monitoring improvements and platform hygiene. Eyes on glass monitoring of services and batch. Preparing and fulfilling data requests. Par...

CCNA/ MSCE/MCP/ ITIL Foundation/ ITSM,Should possess valid CCNA certification with hands on 4-5 years experience of managing large user network. Should be strong on managing Enterprise network for Mid level of IT Network setup. Should have sound knowledge of support Datacenter multiple technologies such as Microsoft (AD, Exchange, Skype for Business, MS SharePoint), VMWare, Citrix, Storages (Netbackup, CommVault), Servers, etc. and their inter-relationships. Should possess expert level knowledge as well as hands on experience in minimum 2 technologies platforms from above mentioned technologies.

Req ID: 321658 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SQL Database Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience Ideal candidate has been supporting traditional server based relational databases (SQL Server) for over 3+ years out of which last 1+ years in public cloud environments (Azure) Database administration experience in SQL Server 2012/2016/above versions Strong Installation, deployment, maintenance, troubleshooting experience in high-availability database ...

Position Title: Senior System Analyst Quality and compliance Organization /Function: Responsible for implementing, and refining quality and compliance process and procedures Years of experience : 3 to 5 Years Relevant Experience: 3+ years of experience in quality and compliance Educational Qualification: Engineering Graduate/Master (B.E/B.TECH/M.E./M.TECH) in any stream with excellent academic record Company Overview: Stratogent provides managed services for on premise and cloud hosted infrastructure. Our customers are large or mid-sized corporations, predominantly in USA. We were founded in 2005 and operate out of Silicon Valley and Bangalore. Customers entrust the 24x7 monitoring and manag...

Shift - APAC shift (5:00 am IST 2:00 pm IST) - Wed to Sunday We are looking for a passionate Incident Manager to join our Global Operations team to lead and coordinate the resolution of critical and high-priority incidents during assigned shifts, ensuring minimal business impact and adherence to defined service levels. This role will be responsible for serving as front-line leadership during Major Incidents. This will include, but is not limited to communicating technical concepts, status and business impact to leadership both internally as well as with our customers. This individual will need to be confident running a cross-functional war room both in writing via teams as well as on audio/v...

Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed and produce the Process Performance Reports Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. Bring in Service improvements and close the Gaps as per the Audits and Assessments...

About the role: The Operations Center Technician will be responsible for the proactive monitoring and support of Blackbaud's Operations Center and Corporate IT, ensuring that service impacting events for internal and external customers are resolved within agreed upon SLA time frames. This role includes complex troubleshooting, customer support, and will act as the communication bridge between repair agents and business users when dealing with service impacting events and system outages. What you’ll do Endpoint Support Manage ticketing queues, Live Support Requests (phone and chat support) and engage in proactive monitoring of Blackbaud’s hosted infrastructure and applications. Investigate, d...