6.0 - 8.0 years

27 - 40 Lacs

bengaluru

Work from Office

About Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead bridge calls, ensure timely updates to stakeholders, and create logical infrastructure diagrams for clarity. This position demands excellent communication skills, technical understanding, and the ability to mentor team members while driving incident resolution and minimizing business impact. Role: Major Incident Manager Location: Bangalore E...

Posted 3 weeks ago

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Manager- Data Ops Innovaccer

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Documentation Specialist, you will be responsible for creating world-class customer-facing documentation to delight and excite customers. Your role involves removing ambiguity by documenting information, thus enhancing team efficiency. You will convert tacit knowledge into implicit knowledge. Your key responsibilities will include: - Managing one full region or multiple customers within a region - Owning end-to-end communication and status reporting to leadership and customers - Assimilating proficiency in managing your portfolio, including estimates, asset projection, unit metrics, track CARR, asset transfers, and managing cloud costs for fully owned projects - Providing valuable data ...

Posted 1 month ago

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Manager- Data Ops Innovaccer

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Documentation Specialist, you will be responsible for creating world-class customer-facing documentation that delights and excites customers. Your role involves removing ambiguity by documenting information effectively, leading to increased team efficiency and effectiveness. Your efforts will help convert tacit knowledge into implicit knowledge. You will manage a full region or multiple customers within a region, owning end-to-end communication and status reporting to both leadership and customers. Your responsibilities include managing your portfolio, estimates, asset projection, unit metrics, tracking CARR (Contracted Annual Recurring Revenue), asset transfers, and cloud costs for ful...

Posted 5 months ago

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