9 Itil Expert Jobs

1. Provide customers with the information they need to rent or purchase equipment that is appropriate for their project 2. Develop contracts for commercial contractors and developers who have ongoing equipment rental or purchase needs 3. Train the sales staff using best practices in upselling, customer satisfaction and brand promotion 4. Manage our work order system, including invoice logging, and generate service invoices 5. Instruct customers on equipment operation, care and maintenance 6. Inspect rental equipment upon return and return deposits less any observed damage 7. Increase sales across all channels through effective hiring, training and management approaches

The primary role is to ensure that standard methodology, processes, and tools are developed to provide repeatable results and are adopted across the user community. The IT Service Delivery group manages the delivery of all infrastructure and applications used by the business, aiming to manage and enforce the day-to-day service management processes defined for the operation of these systems. This involves ITSM Process Consulting for CM/KM/EM, primarily focusing on problem management, Service Level Reporting, Continuous Service Improvement, Data Analytics & Data Visualization, ServiceNow Operations, Major Incident Management, IT Asset Management (HAM & SAM), understanding around Cloud Technolo...

Required Skills Behavioral | Microland Skills | Execution Excellence Behavioral | Microland Skills | Customer Centricity Functional | Training and Development Activities | Conducting Training Technology | IT Service Management Tools | Servicenow Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Expert Certificate Details: Will be responsible to function in the service department team and handles customer service interactions, reports, and repairs. The service management analyst ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensure...

Required Skills Behavioral | Microland Skills | Execution Excellence Technology | IT Service Management Tools | Servicenow Process | IT Service Management | IT Service Continuity Management Process | IT Service Management | Service Catalogue Management Behavioral | Microland Skills | Customer Centricity Process | Certifications in Project Management | ITIL Expert Certificate in IT Service Management Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Microsoft Visual Studio Software Testing Fundamentals Details: Will be responsible to function in the service department team and handles custom...

Required Skills Functional | Training and Development Activities | Conducting Training Technology | IT Service Management Tools | Servicenow Behavioral | Microland Skills | Execution Excellence Behavioral | Microland Skills | Customer Centricity Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Expert Certificate Details: Will be responsible to function in the service department team and handles customer service interactions, reports, and repairs. The service management analyst ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensure...

Required Skills Technology | IT Service Management Tools | Servicenow Behavioral | Microland Skills | Customer Centricity Behavioral | Microland Skills | Execution Excellence Functional | Training and Development Activities | Conducting Training Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Expert Certificate Details: Will be responsible to function in the service department team and handles customer service interactions, reports, and repairs. The service management analyst ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensure...

As a ForeScout NAC L2 Engineer, you will be responsible for expert level administration and knowledge in Forescout NAC. Your role will involve monitoring client infrastructure and solutions, identifying problems and errors proactively, and investigating incidents to determine the root cause. You will provide telephonic or chat support to clients as needed and schedule maintenance activities for patching and configuration changes. It will be your responsibility to follow the required handover procedures for shift changes to ensure service continuity, report and escalate incidents when necessary, and ensure efficient and comprehensive resolutions of incidents and requests. You will also be exp...

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Technology | IT Service Management Tools | Servicenow | 4 - Advanced Tertiary -> Behavioral | Microland Skills | Customer Centricity | 4 - Advanced Tertiary -> Behavioral | Microland Skills | Execution Excellence | 4 - Advanced Tertiary -> Functional | Training and Development Activities | Conducting Training | 4 - Advanced Certification : Technology | IT Service Management Certifications | ITIL Expert Certificate Details: Will be responsible to function in the service department team and handles customer service interactions, reports, and repairs. The service management analyst ensures excellent customer service, ...

Required Skills Technology | IT Service Management Tools | Servicenow Behavioral | Microland Skills | Customer Centricity Behavioral | Microland Skills | Execution Excellence Functional | Training and Development Activities | Conducting Training Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Expert Certificate Details: Will be responsible to function in the service department team and handles customer service interactions, reports, and repairs. The service management analyst ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensure...