167 Itil Certification Jobs - Page 2

As a seasoned Technical Office Manager with over 10 years of experience in administration, HR, and operational management within a technical environment, you will play a vital role in integrating administrative efficiency with technical delivery oversight. Your ITIL Certification is highly preferred as you will be responsible for tracking technical deliverables and ensuring adherence to service standards. Key Responsibilities: - Operational Tracking & Technical Oversight (ITIL Focus) - Implement and manage systems to track technical work progress for engineers (e.g., Oracle EBS support tasks, development projects). - Monitor and report on the achievement of Service Level Agreements (SLAs), e...

We are currently looking for OT Network Engineer to join a fast growing product based Organisation in Pune. If you have strong background in OT Network architecture who can design, Maintain and troubleshooting industrial network environments! We'd love to hear from you. Role: OT Network Engineer Location: Baner, Pune Note: This is a full time role, 5 Days on-site role based at Orbia Global Capability Center in Pune Relevant Experience Minimum of 8 years of experience in network operations management 5 Years with Designing and deploying OT networks that integrate with IT environments while ensuring minimal downtime. Configuring switches, routers, Fortigate firewalls, and supporting industrial...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Director, Service Delivery is a leadership role, responsible for supporting and providing guidance to a team of regional / country of Service Delivery Managers or Specialists. This role sets the strategy and direction for the regional/country team and also ensures their team has the necessary tools and resources to successfully fulfil their roles on a ...

About The Role We are seeking an experienced and dynamic Service Delivery Manager (SDM) to lead and manage three critical IT support functions: End User Computing (EUC), Service Desk, and Service Integration & Management (SIAM). The SDM will be responsible for ensuring high-quality service delivery to a UK-based global client, driving operational excellence, and maintaining strong customer relationships. Requirements Minimum 15 to 18 years of experience in IT support, with a strong background in End User Computing and Service Desk operations. Proven experience managing SIAM functions in a global delivery model. ITIL Certification is mandatory. Relevant PMP Certification is a plus. Experience...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Manager, Service Delivery is a senior management role, primarily responsible for managing one or more Service Delivery Specialists. This role ensures continuity in service and may also act as an advocate for the client within the organization. This role supports the business by taking responsibility for overall contract management for medium to ...

As a Senior SAP HANA DBA, your role involves providing operational support in a global team, ensuring SLA compliance and customer satisfaction. Your responsibilities will include: - Utilizing your senior DBA skills with tools and automation, specifically focusing on SAP HANA - Demonstrating expertise in various database concepts for HANA/ASE, with additional skills in IQ/SRS/ASE as a plus - Possessing knowledge of the SAP product suite and exposure to automation tools, scripting, and processes - Performing database installations, upgrades, planning, setup, and implementation - Providing technical support for optimizing and tuning systems, along with organizing day-to-day documentation - Deve...

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and , ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently looking for Senior Consultant Specialist Department: ...

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently looking for Consultant Specialist Department: - Core B...

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently looking for Consultant Specialist Department: - Core B...

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently looking for Consultant Specialist Department: - Core B...

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and , ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently looking for Senior Consultant Specialist Department: ...

As a Director of Project Delivery Management at Xoxodays, your role will involve leading the end-to-end delivery and implementation of SaaS solutions for global enterprise clients. Your expertise in IT project management, enterprise solution delivery, and customer engagement will be crucial in overseeing a team of project managers, defining delivery frameworks, and ensuring high-quality execution aligned with business objectives and client success outcomes. Key Responsibilities: - Lead the Global Delivery Function: Oversee project delivery operations across mid-market and enterprise accounts to ensure on-time, in-scope, and on-budget execution of SaaS implementations. - Define Delivery Strat...

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international b...

Role Overview: As a Director - Customer Support at Logile, you will play a crucial role in overseeing the global support team to deliver exceptional customer service and drive continuous improvement through technology, particularly AI. You will be responsible for shaping support processes and ensuring high availability and quality of service for retail clients operating in dynamic, fast-paced environments. Your leadership will be key in mentoring and developing team members to achieve operational excellence. Key Responsibilities: - Lead and manage a global customer support team across multiple time zones, ensuring 24/7 operation. - Develop and enforce best-in-class support practices and scal...

As a Technical Account Specialist at NTT DATA, your role is crucial in managing all technical aspects of the company's relationship with clients. You will act as the clients" trusted advisor, delivering the highest quality technical service to ensure the ultimate client experience. Your key responsibilities include: - Understanding the clients" operations, monitoring support needs, troubleshooting issues, and identifying opportunities for improvement. - Providing the highest level of technical knowledge, support, and services to clients. - Taking accountability for the overall technical responsibility for proposed services solutions and collaborating with the service operations team. - Ident...

As a Technical Account Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for managing all the technical aspects of the company's relationship with its clients. Your role will involve acting as the client's trusted advisor and delivering the ultimate client experience by providing the highest quality of technical service. Your primary objective will be to strengthen the client relationship and increase client satisfaction in the overall technical experience provided by the organization. Key Responsibilities: - Understand the client's operations, monitor and track their support needs and service requests, troubleshoot issues, and identify opportunities to improve...

As an experienced Problem and Change Manager, your role will involve leading the identification, management, and resolution of application/IT problems, as well as overseeing the change management process to minimize risk and disruption. You will play a crucial part in ensuring that all changes are smoothly implemented and drive continuous improvement in problem resolution processes. Key Responsibilities: - Lead the investigation and root cause analysis of recurring IT incidents to identify underlying problems - Coordinate with technical teams to develop effective solutions and workarounds - Maintain a comprehensive problem record and ensure timely updates - Monitor trends and patterns to pro...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Account Specialist is a seasoned subject matter expert, responsible for managing all the technical aspects of the company's relationship with its clients. This role acts as the client's trusted advisor and is responsible to deliver the ultimate client experience by providing the highest quality of technical service. The primary objective of t...

A Snapshot of Your Day ? As part of the dynamic Siemens Digital Core team, you will make an important contribution to the energy transition by providing adequate, economical space in which to develop and manufacture our innovative solutions and products. In your role, you will experience varied workdays, for example, you could take part in global Identify workflow design or Workplace issue resolution, with industry-leading service provider(s). In the afternoon, you could moderate a meeting with Cybersecurity and HR professionals on ensuring their key initiatives are on-track. How You'll Make an Impact ? Collaborate with IT Leadership and cross-functional teams to organize and drive high-prio...

Role Overview: Major Incident management is a crucial aspect of IT service management (ITSM) that focuses on swiftly restoring normal service operation following an incident to minimize business impact. An incident is any unplanned interruption or reduction in service quality, ranging from infrastructure outages to software bugs affecting user experience. Incident management involves identifying, analyzing, and resolving incidents, including stakeholder communication, incident documentation, and implementing preventive measures for future incidents. The primary objective is to ensure efficient service delivery and high customer satisfaction levels. Key Responsibilities: - Monitor Ameriprise ...

As a Telecom Customer Success Manager (T-CSM) at HCLTech, you will be responsible for ensuring customer success, operational excellence, and account growth within the Telecom domain. With 7-15 years of experience, this strategic leadership role based in Bangalore requires you to handle various responsibilities including: - Providing Customer Reference Guide for service information, tool training, and client engagement info - Enabling customers on VEC, reviewing and reinforcing as needed for self-service utilization - Engaging early in reviewing contracts and amendments to oversee contractual obligations - Conducting regular proactive campaigns to improve customer experience - Delivering Root...

About Us : Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. From the bustling streets of Tokyo to the quaint local shops in London, we make your everyday purchases simple and seamless. Ingenico is not just a company, we're the invisible link that connects you with the things you love. We're not just for the big players - we aim to cater to everyone, including retail, banks, payment companies, and more. With more than 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring its large and diverse community of experts who anticipate and help share the evolution of commerc...

Role Overview: You will be joining NTT DATA as a Manager, Managed Services Operations, responsible for overseeing service delivery within a specific Region/Country or Services function. Your primary focus will be on ensuring client satisfaction and the continuity of business operations by providing managed services to all clients and maintaining their IT infrastructure and systems. Key Responsibilities: - Proactively monitor and drive service delivery to clients. - Investigate and provide solutions for client incidents escalated by team leaders and engineers. - Evaluate regional client reviews for proactive incident management. - Maintain accurate client information repository and list of cl...

As a Support Engineer Professional at Mettler Toledo, you will be responsible for providing technical support for assigned applications, troubleshooting issues, documenting support cases, cooperating with Product Managers on customer support cases, and assisting in software products testing. Additionally, you will provide pre-sales support, support market organizations in customer projects off- and on-site with assigned applications installations, train market organizations and end-customers, write technical documentations like knowledge base articles, and create/adapt training documentation/videos. Qualifications and Experience: - Bachelor's degree in Computer Science, Software Development,...

As a Team Lead/Process Lead at the company, your role will involve managing telecom mobility management operations, including telecom expenses, optimizing usage, and supporting lifecycle operations related to mobility products. You will be responsible for leveraging platforms like ServiceNow for workflow automation, managing Configuration Items (CI), service catalogs, vendor onboarding, and contract governance. Additionally, you will be leading teams and require hands-on experience in Mobility, Order management/Telecom Expense management+ Mobility (MACD/ICMD), and Catalog management. **Key Responsibilities:** - Collect data and perform analysis of telecom billing, inventory, and contractual ...