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3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Our Ideal Candidate Preferably worked in Banking Support Projects in L2/L3 capacity and led few L1/L2 team members. Experience in OFSAA Implementation / product support / development for 3+ Years. Hands-on experience in writing Oracle queries, possess problem solving skills and also has customer facing experience. Exposure to ITIL-based processes such as Incident Management, Problem Management, and Change Management. Aspire to learn new tools as per the project needs. Maintain accurate and up-to-date documentation for known issues, troubleshooting steps, and knowledge base articles. Experience in client handling, RCA writing, production / Patch deployment etc. Handled Severity 1 issues and h...

Posted 3 days ago

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