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ITF Manager Teleperformance (TP)

6.0 - 11.0 years

9 - 13 Lacs

gurugram

Work from Office

Roles and Responsibility Manage and oversee the implementation of ITF solutions for seamless customer experiences. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Analyze customer feedback and implement changes to improve overall customer satisfaction. Ensure compliance with industry standards and best practices for customer experience management. Provide training and support to team members on ITF tools and technologies. Job Requirements Strong understanding of customer experience management principles and practices. Excellent communication and...

Posted 1 day ago

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