444 Ites Jobs - Page 9

Hiring for Leading ITES Company In Bangalore and Chennai for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Title: Cost Analyst Purpose: Reporting to the Lead - Finance Business Partner Linear Business, this role is responsible for Direct Cost Management for the Linear Business of CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India). Education: CA / MBA Finance Experience: 2-4 years after Post Graduation Industry Preference: Media & Entertainment, IT/ITES, Telecom. Technology based will be preferred. Location: Mumbai Reporting Relationship: Lead - Finance Business Partner Linear Business Business/Channel/Function: Finance and Accounts Job Description: - Understand the cost of production of a show and develop a good understanding of best in class benchmarks - Liaise with Commercial and business functions to understand and analyse key components / drivers of costs; - Be responsible for cost planning for all direct costs during the planning process - Be responsible for planning and tracking all marketing and sales and distribution costs related to revenue generation - Variance analysis and cost commentary - Cost management - engage with ops team and procurement team to ensure we get the best cost deals - Identify and lead cost optimisation projects to deliver spend efficacy - Pre and Post evaluation of shows / Spends Key Responsibilities: 1. Productivity: Engage with key stakeholders, Identify cost saving opportunity and deliver savings 2. Planning and Management Reporting and Analysis: Input into the forecasting process and periodic reporting of cost elements along with detailed analysis of variance - Ensure no cost overruns and maintain standards of accuracy and periodicity 3. Stakeholder management: Cross functions/department projects to drive efficacy across business and corporate functions 4. Process: Build Pre and Post evaluation mechanism and identify levers for improvement; Critical Competencies: Behavioural Analytical Skills Attention to details Critical Thinking Stakeholder Management Interpersonal Skills and Succinct Communication Cross-Functional Collaboration Technical Proficient with MS office (Excel, PPT) Proficient with PowerBI SAP-ECC knowhow is a must Why join us? CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India) is home to some of India s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, SONY TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few! Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally led content powerhouse. Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. But our quest to Go Beyond doesn t end there. Neither does our search to find people who can take us there. We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy. We strive to remain an Employer of Choice and have been recognized as: - India s Best Companies to Work For 2021 by the Great Place to Work Institute. - 100 Best Companies for Women in India by AVTAR & Seramount for 6 years in a row - UN Women Empowerment Principles Award 2022 for Gender Responsive Marketplace and Community Engagement & Partnership - ET Human Capital Awards 2023 for Excellence in HR Business Partnership & Team Building Engagement - ET Future Skills Awards 2022 for Best Learning Culture in an Organization and Best D&I Learning Initiative. The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!

Job Title: Finance Business Partner Purpose: This role is responsible for Cost transformation and Overhead cost management for CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India). Education: CA / MBA Finance Experience: 5 to 8 years (After Post grad.) Industry Preference: Media & Entertainment, IT/ITES, Telecom. Technology based will be preferred. Location: Mumbai Business/Channel/Function: Finance and Accounts Key Responsibilities: Understand the overall operating model and the costs attached to the same Have a keen eye and an aptitude to look for optimisation opportunities while thinking through the possibilities of transformation changes in cost structures Plan for costs - would include immersive debates and discussions with business teams. Ability to challenge is of utmost importance. Own budgets and forecasts. Work with the P2P team to ensure correct accruals and provisions being put for the period Analyse variance and do robust cost reporting Cost benchmarking across all media companies in context of op model. Identify automation opportunities. Co-pilot execution economically viable automation plans across the organization Critical Competencies: Behavioural Interpersonal Skills and Succinct Communication Analytical Skills Attention to details Critical Thinking Stakeholder Management Cross-Functional Collaboration Technical Understanding of technology based costs, and cost management; Proficient with MS office (Excel, PPT), PowerBI. SAP knowhow is a must; Project Management Why join us? CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India) is home to some of India s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, SONY TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few! Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally led content powerhouse. Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. But our quest to Go Beyond does not end there. Neither does our search to find people who can take us there. We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy. We strive to remain an Employer of Choice and have been recognized as: - India s Best Companies to Work For 2021 by the Great Place to Work Institute. - 100 Best Companies for Women in India by AVTAR & Seramount for 6 years in a row - UN Women Empowerment Principles Award 2022 for Gender Responsive Marketplace and Community Engagement & Partnership - ET Human Capital Awards 2023 for Excellence in HR Business Partnership & Team Building Engagement - ET Future Skills Awards 2022 for Best Learning Culture in an Organization and Best D&I Learning Initiative. The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!

Job Title: Finance Business Partner Purpose: This role is responsible for Technology cost management for CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India). Education: CA / MBA Finance (With B.E. in computer science/electronics will be preferred) Experience: 5 to 8 years (After Post grad.) Industry Preference: Media & Entertainment, IT/ITES, Telecom. Technology based will be preferred. Location: Mumbai Business/Channel/Function: Finance and Accounts Key Responsibilities: Understand deeply the Liv platform technology deployment strategy and the economics around that; Understand the Enterprise Technology plans and have the ability to benchmark costs for the emerging technology trends; Partner with technology teams and plan for Capex and Opex based on tech road map; Ability to map business needs and tech solutions to come out with effective business cases which makes economic sense; Report actual spend against planned in context of tech capabilities deployed vs plan; Tech Cost benchmarking; Identify and lead Tech cost optimisation projects to deliver spend efficacy; Pre and Post evaluation of shows / Spends Critical Competencies: Behavioural Interpersonal Skills and Succinct Communication Analytical Skills Attention to details Critical Thinking Stakeholder Management Cross-Functional Collaboration Technical Understanding of Technology cost models, and cost management; Proficient with MS office (Excel, PPT), PowerBI. SAP knowhow is a must; Project Management Why join us? CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India) is home to some of India s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, SONY TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few! Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally led content powerhouse. Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. But our quest to Go Beyond does not end there. Neither does our search to find people who can take us there. We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy. We strive to remain an Employer of Choice and have been recognized as: - India s Best Companies to Work For 2021 by the Great Place to Work Institute. - 100 Best Companies for Women in India by AVTAR & Seramount for 6 years in a row - UN Women Empowerment Principles Award 2022 for Gender Responsive Marketplace and Community Engagement & Partnership - ET Human Capital Awards 2023 for Excellence in HR Business Partnership & Team Building Engagement - ET Future Skills Awards 2022 for Best Learning Culture in an Organization and Best D&I Learning Initiative. The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!

Job Title: Transformation Lead - Finance (Digital and SAP) Business/Channel/Function: Finance and Accounts Location: Mumbai Purpose: This role will be responsible for spearheading the digital transformation journey for the Finance function for CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India). Education: Master s degree in finance, Accounting, Business Administration, or a related field. Preferred: Certification in SAP S/4HANA or related digital technologies. Experience: 10+ years. Proven experience in driving digital transformation initiatives within the Finance function, with a focus on SAP S/4HANA Industry Preference: Media & Entertainment, IT/ITES, Telecom. Role Overview: This role will be pivotal in driving the integration of cutting-edge digital technologies, particularly SAP S/4HANA, to optimise finance operations, improve process efficiency, and ensure alignment with long-term strategic goals. Key Responsibilities: Digital Transformation Strategy: Develop and implement a comprehensive digital transformation strategy for the Finance function that aligns with the overall business goals and objectives Lead the development and execution of the end-to-end finance transformation roadmap, aligned with the organization s digital strategy. Drive continuous improvement in SAP environment. Drive SAP realignment as per the changing needs of the business Administrator of Master Data to ensure high quality master data is maintained and used across digital platforms Draw up business cases for tech implementations with clear deliverables and benefits and drive governance to ensure benefits are delivered Partner with Enterprise Tech to ensure the best Tech environment for SPNI Finance Drive the implementation and optimization of SAP S/4HANA across key finance processes, including P2P, O2C, R2R, and FP&A, to enhance financial processes, reporting, and data management. Partner with cross-functional teams, including IT, operations, and business units, to ensure seamless integration and adoption. Identify and implement automation opportunities, including RPA, AI, and analytics, to enhance financial reporting, forecasting, and informed decision-making. Establish governance structures and change management plans to ensure the adoption of new processes and systems. Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the success of digital transformation initiatives and ensure continuous improvement. Skillset required Strong understanding of financial processes, systems, and best practices. Excellent project management skills, with the ability to manage multiple projects and priorities simultaneously. Exceptional communication and interpersonal skills to effectively engage and influence stakeholders at all levels of the organization. Analytical mindset with the ability to leverage data to drive decision-making and process improvements. Experience in change management and leading cross-functional teams through transformation initiatives. Knowledge of industry trends and emerging technologies in finance and digital transformation. Experience with other digital finance tools and platforms. Why join us? CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India) is home to some of India s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, SONY TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few! Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally led content powerhouse. Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. But our quest to Go Beyond does not end there. Neither does our search to find people who can take us there. We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy. We strive to remain an Employer of Choice and have been recognized as: - India s Best Companies to Work For 2021 by the Great Place to Work Institute. - 100 Best Companies for Women in India by AVTAR & Seramount for 6 years in a row - UN Women Empowerment Principles Award 2022 for Gender Responsive Marketplace and Community Engagement & Partnership - ET Human Capital Awards 2023 for Excellence in HR Business Partnership & Team Building Engagement - ET Future Skills Awards 2022 for Best Learning Culture in an Organization and Best D&I Learning Initiative. The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!

About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a rapidly growing, profitable B2B EdTech SaaS company that s revolutionizing tech talent upskilling, evaluation, and deployment. Our AI-powered learning and assessment platforms enable enterprises and educational institutions to build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors such as ITeS, BFSI, and Higher Education. Top corporates, including Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions like BITS Pilani, VIT, SRM, LPU, and Manipal trust our solutions. As an NIIT Venture, we leverage NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-driven, product-focused approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. Job Description: We are seeking a highly skilled and motivated Dotnet FS Content Developer with expertise in designing, developing, ad maintaining web applications using .NET technologies and Angular. They will collaborate with cross-functional teams to deliver robust solutions, ensure application scalability, and contribute to code reviews and testing. Responsibilities include integrating APIs, optimizing database queries, and developing unit-tested, high-quality code. Key Responsibilities: Design, develop, and maintain scalable web applications using .NET Core MVC and Angular. Build and integrate Web APIs and Microservices. Collaborate with front-end and back-end teams for seamless integration. Develop and optimize database queries using SQL Server and Entity Framework Core. Implement unit tests using NUnit and Karma for code validation. Work on the UI with HTML, CSS, JavaScript, TypeScript, jQuery, and AJAX. Ensure application performance, quality, and responsiveness. Troubleshoot, debug, and upgrade existing applications. Required Qualifications: Bachelor s degree in computer science, Software Engineering, or a related field. 2+ years of experience in .NET Core MVC and Angular development. Strong knowledge of C#, SQL Server, and ADO.NET. Preferred Qualifications: Experience with Microservices architecture. Familiarity with Web API development and testing. Knowledge of Entity Framework Core and LINQ. Skills and Competencies Technical Skills: C#, .NET Core MVC, ADO.NET, Entity Framework Core. SQL Server, Web API, Microservices. HTML, CSS, JavaScript, TypeScript, jQuery, AJAX. Angular development. Unit testing with NUnit and Karma. Proven ability to understand client requirements and translate them into actionable tasks for the team. Soft Skills: Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts in an easy-to-understand manner. Presentation: Proficient in creating and delivering engaging and informative training sessions. Instructional Design: Knowledge of curriculum development and various instructional methods. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Adaptability: Ability to adjust teaching methods to suit different learning styles and environments. Time Management: Efficient in managing multiple tasks and meeting deadlines. Interpersonal Skills: Ability to build rapport with learners and provide constructive feedback. Collaboration: Ability to work effectively with team members to improve training programs and materials. Certifications: Any relevant industry Certification in Angular or relevant front-end frameworks.

":" Position: Solutions Engineer Location: Mumbai \u200b Role Summary: The Solutions Engineer will drive the development andexecution of sales strategies for sustainable facilities management solutions .This role focuses on understanding client needs, proposing tailored sustainability-drivenservices (e.g., energy efficiency, waste reduction, green cleaning), andachieving revenue growth through consultative selling. Key Responsibilities: Client Engagement : Build strong relationships with clients across industries such as BFSI, IT/ITES, Manufacturing, Automotive, Pharma, Healthcare, Education, Retail, and Commercial Real Estate to align solutions with their sustainability goals. Solution Development : Collaborate with operations and sustainability teams to design and present customized facilities management solutions (e.g., energy audits, green certifications, smart building technologies). Sales Strategy : Develop and implement strategic sales plans to meet or exceed revenue targets . Market Expansion: Identify new business opportunities and expand the client base through networking, referrals, and industry events . Vendor Coordination: Work with sub-contractors and service providers to ensure seamless delivery of sustainable services. Reporting & Analysis : Track sales performance, client feedback, and market trends to refine offerings and strategies. Key Expectations: 1. High-ValueBusiness Development: Establish and nurture relationships with CXO-level executives to drive business growth. Leverage existing industry connections to generate new opportunities. Deliver 6\u20138 confirmed deals annually , each valued between INR 2\u20134 Cr . 2. High-EndConsulting & Solutioning: Identify key pain points in clients\u2019 businesses and propose technology-driven solutions . Effectively pitch value-driven technology solutions tailored to client needs. Stay updated on emerging technologies that can enhance future solutions. 3. ExperienceManagement: Liaise with internal and external stakeholders to ensure high-value service delivery. Qualifications & Experience: Bachelor\u2019s degree in Business, Engineering ( MBA or sustainability certifications preferred ). 8\u201310 years of experience in B2B sales , preferably in technology solutions . Proven track record of meeting or exceeding sales targets . Familiarity with ESG frameworks, LEED, WELL, ISO 50001, 14001, 45001 is a plus. Key Skills: Strong consultative selling and negotiation skills. Deep understanding of sustainability trends across industries. Excellent verbal and written communication , including presentation skills . Strong interpersonal skills and ability to engage with new clients daily. Strategic thinking and problem-solving abilities. Proficiency in CRM tools and Microsoft Office Suite . Willingness to adapt and implement new marketing strategies & sales methodologies ","

Nasscom FutureSkills Prime is looking for a highly driven and relationship-focused Account Manager Industry Partnerships to manage and grow key partnerships with leading technology companies. The role involves driving content onboarding and alignment, fostering industry collaborations, managing data and reporting, and ensuring the adoption and consumption of skilling programs. The ideal candidate will have strong industry connections with L&D Heads, CIOs, CTOs, and senior leadership to support large-scale upskilling initiatives and ensure the success of FutureSkills Prime offerings. IT-ITeS Sector Skills Council Nasscom Senior Associate Industry Partnerships | nasscom Senior Associate Industry Partnerships Nasscom FutureSkills Prime is looking for a highly driven and relationship-focused Account Manager Industry Partnerships to manage and grow key partnerships with leading technology companies. The role involves driving content onboarding and alignment, fostering industry collaborations, managing data and reporting, and ensuring the adoption and consumption of skilling programs. The ideal candidate will have strong industry connections with L&D Heads, CIOs, CTOs, and senior leadership to support large-scale upskilling initiatives and ensure the success of FutureSkills Prime offerings. Job Details Location, Department Unit and Reporting IT-ITeS Sector Skills Council Nasscom Basic Functions/ Job Responsibility Relationship Management Develop and maintain trusted relationships with key industry partners and major accounts. Understand partner objectives and align them with Nasscom FutureSkills Prime goals. Expand existing partnerships by proposing value-driven solutions. Manage end-to-end account activities including Account Mapping, Planning, Stakeholder Engagement, Proposal/MoU creation, and handling contracts, legal, and procurement processes. Create partner-specific engagement roadmaps and identify synergies between partner and Nasscom initiatives. Content Onboarding & Alignment Facilitate seamless onboarding of partner content, ensuring alignment with National Occupational Standards (NOS) and National Skills Qualification Framework (NSQF) . Collaborate with content teams to oversee course approvals, integration, and quality checks. Monitor and track course alignment with skilling frameworks. Data Management & Reporting Maintain accurate data on partner engagement, learner enrolments, course consumption, and completions. Generate and share periodic reports, dashboards, and performance metrics with internal and external stakeholders. Ensure data accuracy for effective tracking and decision-making. Project & Partner Management Lead the planning, delivery, and execution of partner-led skilling initiatives. Collaborate across internal teams (Promotion & Advocacy, GTM, Assessment & Certification, Analytics & Governance). Act as the primary liaison between partners and Nasscom teams. Proactively resolve partner and learner issues, ensuring smooth program delivery. Communicate program updates, initiatives, and performance insights regularly. GTM Alliance & Business Growth Own the design and delivery of effective engagement models to meet partnership outcomes. Foster collaboration within the broader skilling ecosystem for a superior partner experience. Identify and onboard new industry partners, building long-term alliances. Coordinate with GTM teams, customer success, and external agencies to enhance learner engagement and program effectiveness. Knowledge, Skills, Qualifications, Experience 3 to 5 years of experience in consulting, program management, account management, and business development. Strong industry network with L&D Heads, CIOs, CTOs, and key decision-makers in IT/ITeS. Proven ability in stakeholder engagement, partnership management, and relationship-building. Excellent communication, negotiation, and interpersonal skills. Strong analytical, data management, and reporting capabilities. Strategic thinking with effective problem-solving skills. Proficiency in Microsoft Office Suite and project management tools. Excellent organizational and multitasking abilities, with attention to detail. Ability to work collaboratively across teams and manage complex partnerships. Fill the form below to apply for the Senior Associate Industry Partnerships Upload file (doc docx pdf) from here. Upload Cover Letter Upload cover letter (doc docx pdf) from here. Linkedin Profile For Recaptcha requires verification. Im not a robot Enter your nasscom username. Enter the password that accompanies your username. 2 + 16 = Solve this simple math problem and enter the result. E.g. for 1+3, enter 4. The email address is not made public. 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As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: Graduate Experience: Minimum 2 years of relevant experience Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Vaccination: Fully Vaccinated (Preferred) Location: Flexibility to work both from home and the office based on business requirements within Admirals serviceable area. WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we'do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role People Partner Executive is responsible to serve as a point of contact for employees for any assistance within the People Services areas. Excluding recruitment, payroll and compliance. Role and Its Responsibilities 1) Induction and On-boarding Organizing the induction and joining formalities Getting the paperwork done for new joiners Handing over the completed files to the recruitment team for further processing. Ensuring to send the documents for Background Verification Make sure that all the files are up to date with the exact information. Send the updated and accurate details for the new joiners to the Payroll Processing team. 2) Communication Sending mails on behalf of PS regarding updates, cautions, changes, guidelines, any new activity coming up, promotions etc Issuing and sharing various letters or certificates to the employees Sharing employment details for verification of ex-employees Responding to mails by ex-employees on their employment Ensure all communication with the team members are documented to the staff files and the same send to their managers. 3) Meeting consulting (Grievance Handling) Counselling employees about their problems Serving as a mediator between an employee and manager for grievances and redressal Holding 1-2-1 meetings with employees before putting them on any Performance Improvement Plans Conducting exit interview and trying to retain the resource or at least find the actual reason for leaving To Meet the team members who have not performed we'll in the last month and ensure that they are motivated and ensure that they are getting the coaching and the feedback from their respective managers. 4) Fun Activities Organizing various competitions on the floor to keep the workplace lively Arranging functions on festivals Running various campaigns for social service and public welfare

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for TOP MNC in Gurgaon location IN Cyber city and DLF 12th pass can apply Voice / Chat / email and Blended process available NO CHARGES For faster response WHATSAPP cv to HR 79827 39499

Greetings From Scorelabs! English / kanada/Hindi/ malayalam 11 openings Any PG / Graduate / 10+2 / Diploma Only Freshers 20k to 21k take-home salary Customer support + sales Face-to-face interview Call Hr Darshana - 9121280921

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Finance(FIN) Job Category: Corporate Services Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Collections Associate The Collections Associate will be responsible for the collection of payments via email and phone for invoices from an allocated portfolio of clients. They will be expected to have expertise and experience within the collections function. Skills: Capable of managing and prioritizing high workload volumes Fluency in English is essential Well-developed IT skills including Email, Excel, and PowerPoint Excellent email writing and verbal communication skills Willing to take ownership and pride in the process as well as the team s deliverables Knowledge of Salesforce, SAP, and Teams is helpful Responsibilities: Maintain in collections system accurate records of all statuses/communications with customers Liaise with relevant internal/external teams and follow up as needed to resolve disputes/concerns Reconcile accounts/invoices with local, external accounting teams as needed Send dunning emails Investigate all credit items from the assigned portfolio and submit to the relevant department Support internal adjustment process Attend regular meetings with line manager to discuss assigned portfolio Escalate to line manager any difficult collection circumstances Learn and navigate all process nuances specific to each region Qualifications: At least 2 years of experience in B2B Collections, preferable within a financial / corporate environment

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: RRS(RRS) Job Category: Credit Analysis & Research Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills & Competencies Solid accounting background with a strong focus on financial analysis Demonstrates knowledge of MS Excel, Word, and PowerPoint Strong organizational skills and attention to detail Ability to work effectively in a team environment with matrix reporting Solid verbal, written communication, and interpersonal skills Ability to adapt to a changing environment and prioritize tasks accordingly Education: Minimum Experience: 1-2 years relevant in Credit Rating Analysis, Financial Statement Analysis Preferably a Postgraduate degree in Accounting, Finance, Economics, from a premium institution Good to have CFA/FRM certification Job Responsibilities: The Senior Financial Data Analyst contributes to the success of the Research and Ratings Support team by providing a range of data and analytic services that support the overall credit analysis functions performed by the MIS analytic teams. This internal-facing role involves working directly with rating and research support analysts, preparing data, and performing various analytical tasks such as spreading, data gathering, and analysis for credit ratings, research, analytical market outreach, and presentations Key responsibilities include: Preparing a variety of discrete credit process inputs, performing preliminary analyses to identify trends in data, and applying reasoning to the completed work product Performing financial statement analysis using accounting and finance principles to read and understand financial statements and other disclosures related to debt issuers performance Applying Moody s relevant methodology standards and requirements to financial data and making appropriate adjustments Creating a variety of standard initial work package items that serve as starting points for the ratings and research process, including data, spreadsheets, charts, and tables Updating financial spreadsheets, charts, and tables Identifying trends in data and applying reasoning to work being completed Initiating/escalating deeper reviews when necessary Preparing presentation materials for outreach activities Providing support for RRS and R&R in monitoring/surveillance of Moody s rated issuers Supporting monitoring of analyst credit portfolios through news and industry source tracking and highlighting key issues requiring further analysis Understanding the application of accounting concepts on a particular entity Creating documentation and providing guidance to support analysts and outsourcers Reviewing, adjusting, and publishing data to external market participants Supporting the credit administration process and performing other routine administrative and ad hoc tasks as directed by RRS & R&R Teams About the Team: Our Research and Ratings Support (RRS) team is responsible for providing a range of data and analytic services that support the overall credit analysis functions performed by the MIS analytic teams By joining our team, you will be part of exciting work in credit ratings, research, analytical market outreach, and presentations

Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the business Identify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional quality Managing all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgets Creating various approaches negotiating and fostering relationships with internal and external partners Developing new business approaches and technologies across departments and clients Create business cases make recommendations regarding benefits financials risks contractual requirements and the long-term sustainability of initiatives Complex change management through collaborating and influencing Skills required -Lean Six Sigma Green Belt Black Belt certification Exposure to Robotic Process Automation RPA in BPO ITES environment Business acumen and strong result orientation Excellent communication and project management skills Ability to create powerful presentations and business cases Strong stake holder and relationship management skills and dealing with senior executives Previous experience in leading continuous improvement initiatives projects Highly self-motivated proactive and eager to develop new capabilities in evolving role Qualifications Bachelors degree or Post Graduate degreeLean Six Sigma Green Belt Black Belt certification

Job Description We are seeking proven sales performers to expand our customer base in the Identity and Security portfolio within India South Region. In this role you will focus on new logo acquisitions with some nurturing of existing relationships This is a great opportunity for a self-starting sales professional with several years experience, a natural hunter mentality, and a successful track record of high value solution selling in a Software-as-a-Service environment. You will contribute to our exponential business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of the CyberArk family. Identify prospective CyberArk clients within India South Enterprise segments Driving new business in existing accounts with continuous development of long-term pipeline to increase CyberArks share of wallet Establish a professional and trusted relationship with customers and prospects, from the C-level to the Operational level, developing a core understanding of the unique business needs of the customer within their business vertical In-depth knowledge of customers business model, organizational structures, business processes and financial structure Demonstrate the ability to leverage CyberArks portfolio of products and services to change the playing field against our competition Know strengths and weaknesses of key competitors and using this knowledge to your advantage during a sales cycle. Work with business partners in the wider eco-system of SI partners and advisory firms. #LI-REMOTE #LI-RC1 Qualifications Track record of success in identifying and cultivating commercial relationships. Bachelor s Degree in IT or relevant courses, bonus if you came from Premier Universities <

About the Role We re looking for a Senior DevOps & Cloud Operations Engineer who can take end-to-end ownership of our cloud infrastructure and DevOps practices, with proven expertise in both Google Cloud Platform (GCP) and Microsoft Azure. This role is critical to driving scalable, secure, and high-performance deployment environments for our applications. If you thrive in a multi-cloud, automation-first environment and enjoy building robust systems that scale, we d love to hear from you. What You ll Do Architect, deploy, and manage scalable, secure, and highly available cloud infrastructure Lead infrastructure optimization initiatives including performance tuning, cost control, and capacity planning Design and implement CI/CD pipelines using tools like Jenkins, GitHub Actions,Cloud Build or similar. Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools Manage containerized environments using Docker and Kubernetes, with best practices for orchestration and lifecycle management Work with microservice-based architectures and support seamless deployment workflows Implement configuration management using tools such as Terraform, Ansible, or others. Set up and maintain monitoring, alerting, and logging systems (e.g., Prometheus, Grafana, Azure Monitor, Sentry, New Relic) Write automation and operational scripts in Bash, Python, or equivalent scripting languages Ensure security controls, compliance, and DevSecOps practices are implemented across environments Conduct regular infrastructure audits, backups, and disaster recovery drills Troubleshoot and resolve infrastructure-related issues proactively Collaborate with product and development teams to align infrastructure with application and business needs Support platform transitions, version upgrades, and cloud migration efforts Mentor junior engineers and promote DevOps best practices across teams What We re Looking For 5+ years of hands-on experience in DevOps, cloud infrastructure, and system reliability Strong experience across cloud platforms with a preference for exposure to both GCP and Azure Proven expertise in CI/CD, infrastructure-as-code, and container orchestration Proficiency in scripting using Bash, Python, or similar languages Solid understanding of cloud-native and microservices architectures Strong problem-solving, documentation, and communication skills High ownership mindset and ability to work in fast-paced environments Bonus Points For GCP and/or Azure certifications Experience with Agile and DevOps cultural practices Prior experience deploying Node.js, Python, or similar web applications Ability to work in fast paced environments

DIRECT WALK in for Voice and Non Voice Process 9916839275 Any Graduate / 12th pass / Diploma can apply Excellent communication skills in English CTC: 14K to 20k Location: Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication can apply Work location: Kolkata. To schedule an interview Ct: Anu 6364907001

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for TOP international in Gurgaon location Designation:- Customer service 01 year of International Voice experience is required Grad/ ug is welcome Rotational shifts Call or whatsapp CV now to schedule interview HR 79827 39499

Job Description We are seeking a highly driven and experienced Senior Manager - Business Development to lead and own the complete sales and business development function at Difinity Digital. This is a strategic leadership role for someone who can work independently, build and scale client relationships, manage complex IT/ITES sales cycles, and directly contribute to revenue growth and market expansion. Key Responsibilities Develop and execute a comprehensive business development and sales strategy aligned with Difinity s global growth objectives. Lead client acquisition efforts across IT consulting services of Difinity Own regional and service-specific revenue targets and ensure consistent achievement. Build a high-performing business development team by mentoring and coaching BD managers and executives. Develop strong relationships with CXOs, decision-makers, and strategic stakeholders in target markets. Present tailored solutions to clients, including proposals, presentations, and RFP/RFI responses. Conduct market research and analysis to identify emerging opportunities, client pain points, and competitive positioning. Define and implement presales frameworks, processes, and standards. Guide the team in preparing high-impact client presentations, capability decks, fliers, case studies, and Statements of Qualification. Oversee the articulation of solutions to client needs, ensuring technical and commercial alignment. Work closely with delivery, marketing, and leadership teams to ensure alignment on client requirements and project execution. Ensure a seamless handover from sales to delivery, maintaining high client satisfaction and repeat business. Collaborate with the marketing team to conceptualize campaigns that generate leads and promote Difinity s capabilities. Represent Difinity at key industry forums, client meetings, and partner events. Foster a culture of continuous learning by organizing knowledge-sharing sessions and staying up to date with industry trends. Participate in talent acquisition for the business development function and onboard new team members effectively. Skills: a. 15+ years of progressive experience in IT/ITES sales, business development, and client management. b. Proven track record of selling IT services or consulting solutions to CXO-level clients. c. Strong leadership skills with experience managing teams and mentoring junior sales professionals. d. Demonstrated ability to independently own and drive the entire sales cycle from lead generation to closure. e. Exposure to international markets f. Knowledge of RPA, AI/ML, analytics, or enterprise SaaS landscapes is preferred. g. Excellent communication, negotiation, and interpersonal skills. h. Strategic thinker with strong business acumen. i. Highly motivated, self-driven, and performance-oriented. j. Ability to thrive in a fast-paced, matrix-managed environment.

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: SALES(SALES) Job Category: Sales Marketing Experience Level: Experienced Hire Moody s Analytics is seeking a detail-oriented and motivated individual to join our team as an RFP Specialist. In this role, you will support the firm s Requests for Proposals (RFPs), Requests for Information (RFIs), and Due Diligence Questionnaires (DDQs) by assisting in the creation, coordination, and submission of responses. This position is a great opportunity to develop a strong foundation in business development and work closely with sales, relationship management, marketing, product management, legal, and compliance teams. The ideal candidate is organized, proactive, and eager to learn about financial services and proposal management. Primary Responsibilities: Assist in gathering, formatting, and submitting content for RFPs, RFIs, DDQs, and ad-hoc client queries to prospective and existing clients. Maintain and update the RFP content library, ensuring accuracy, consistency, and compliance with company standards. Work closely with senior team members to proofread, edit, and format proposal documents before submission. Collaborate with cross-functional teams (Sales, Legal, Risk Management, and Product) to gather and verify necessary information for RFP responses. Track submission deadlines and ensure timely and accurate completion of proposals. Assist in the organization of shared folders and support RFP response improvement efforts. Learn the fundamentals of RFP response management, gaining exposure to best practices and industry standards. Qualifications: Undergraduate degree required 0-2 years of relevant experience in finance or financial services firm, preferably including new business proposal (RFP) writing, editing, collaborative writing. Detail oriented with excellent communication skills, both written and verbal. Ability to communicate effectively and build trust with sales and relationship management teams, and subject matter experts across multiple departments Ability to manage multiple tasks and prioritize effectively under tight deadlines. Team player and self-motivated with a strong sense of accountability. Proficient in Microsoft Word, Excel, and PowerPoint required Fluent in English, Chinese is a good plus

Responsible to meet all agreed client SLAs and performance parameters. Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service. Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer. To embody the spirit of excellence through team building, able leadership and sound people management skills Identify areas of concern and under performance and take corrective measures. Responsible for development of team members- team motivation, up-skilling- career development Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring Single point of contact for the team and the senior management through effective communication on key deliverables Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data. Responsible for Customer/client interaction Assist in scheduling and time management. Allocate work and prioritize. Perform real time monitoring. Evaluate and coordinate operational, administrative, IT and HR issues for the team. Forward non- resolvable issues to the Operations Manager Team specific attrition and absenteeism management Team member performance management and identification of training opportunities Key skills and knowledge: Basic Banking Knowledge - International Voice Banking Preferred Knowledge of Csat/NPS is desired. Familiar with basic accounting knowledge Team development Good excel skills. Ability to manage Team Performance Ability to impart effective feedback. Ability to work in a 24/7 shift environment.

Job Title: Sr. Specialist, Corporate Governance Job Description Company secretary is responsible for ensuring that an organization complies with standard financial and legal practice and maintains high standards of corporate governance. A company secretary is a vital link between the company and its Board of Directors, shareholders, government and regulatory authorities and all other stakeholders. S/he ensures that Board procedures are followed and regularly reviewed and provides guidance to Chairman and the management on their responsibilities under various laws. The Position commands high position in the value chain and acts as a conscience keeper of the company. The Company Secretary at Concentrix will independently (and under the guidance of other team members) handle all company secretarial functions of the company. Duties and Responsibilities: A Company Secretary being multidisciplinary will render the following services Corporate Governance and Secretarial Services: Board Meeting Compliances: Ensure timely and proper convening, conduct, and documentation of Board meetings, committee meetings, including agenda planning, preparation, collation of materials, accurate recording of minutes including meetings in electronic mode and ensure follow-through on action items in a timely and effective manner. AGM Compliance: Collection of information from Finance, HR, CSR teams for finalisation of Annual Directors report. Prepare and send notice of AGM to Auditors, Shareholders. Preparation of minutes Execution of minutes, attendance sheet, representative letters, shorter notice consents Annual Filings Compliances: Preparation of Annual Report, Annual Returns (MGT-7), XBRL filings (AOC-4) and other related documents (CSR-2) Appointment / Re-appointment of Auditors (ADT-1) Half yearly and other periodical Compliances: MSME returns DPT-3 DIR-3 KYC Directors disclosures MBP-1 and DPT-3 Change of Directors (DIR-12) Corporate Social Responsibility (CSR) Compliances: Obtaining Board approval for CSR projects. NGO due diligence. Preparing CSR trackers Preparing Annual Action Plan for CSR projects Demat Compliances: Filing of PAS-6 form with ROC. To ensure timely payment of invoices of NSDL, Registrar and Transfer agent (RTA) and Demat account. Change of signatories of Demat account as and when require Liaison with NSDL, CDSL, RTA agent on various reports, ledgers etc. RBI Compliance: Annual Fixed Assets and Liabilities (FLA) return. FCTRS, FCGPR filings under FEMA. Communication with Authorised Dealer (AD) Bank. Other Secretarial duties: ITES surveys filling with RBI. Administrative duties (e.g. handling PO requests and invoices). Manages all tasks relating to Securities and their transfer and transmission. Acts as the custodian of corporate records, statutory books and registers Manages the Secretarial/Compliance Audit. Active role in finalization, Preparation and Maintenance of Statutory Registers, Various Forms and other documents as required under Companies Act. To support and assist outside counsel on legal matter related to Trademark, Stamp duty on shares. Respond to document requests from within legal, other departments within the company, outside counsel, companies, and auditors Technical Competencies: Good knowledge and interpretation of various corporate laws especially Companies Act. and FEMA. Must have high degree of drafting skills of legal and secretarial documents. IT literate with a good knowledge and high degree of competency in the use of Microsoft Word, Microsoft Excel and PowerPoint. Prioritization: Ability to identify urgent and important tasks, allocate time and resources accordingly, and manage competing demands. Multitasking: Ability to handling several ongoing projects (e.g., board meetings, annual, half yearly compliance filings) without losing track of progress or deadlines. Record-Keeping: Good skills at maintaining meticulous and up-to-date records of meetings, resolutions, statutory registers, and filings. Process Management: Eager to develop and follow standardized processes for recurring tasks, which reduces errors and increases efficiency. Attention to details: attention to details to ensure all documents, filings, and records are correct, complete, and error-free. Behavioral Competencies: Communication Skills Honesty & Integrity Loyalty Punctuality Tactfulness and cautiousness Sense of discipline and responsibility Professional mind Team Building & Networking Skills Time Management Qualification : Must be an active member of the Institute of Company Secretaries of India. LLB will be preferred. Disclaimer: - Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D Language Requirements: Time Type: Full time

Must have EXCELLENT ENGLISH SKILLS and can join IMMEDIATELY Candidate should have excellent communication skills in English (both oral and written). Should have good interpersonal, problem solving and analytical skills. Must be hands-on in MS office. Handling customer queries and service through Calls and Emails. To provide timely and effective resolutions to customers through Calls and Emails. Maintaining a positive, empathetic and professional attitude toward customers at all times. Candidate should have Good written and Verbal Communication. Fluency in English is a must. Previous experience in customer care. Venue : Continental Software Solutions A 7, Sector 7, Noida (Next to Indian Express & Opp Govt Mint) (Near Noida Sector 15 Metro Station) Nearest Metro Station: Noida Sector 15 Employment Type: Full Time, Permanent, 6 days Working Required Candidate profile IMMIDIATE JOINERS WITH GOOD ENGLIGH SKILLS. PLEASE CALL ON 8588845137 ONLY IF YOU HAVE GOOD ENGLISH SKILLS AND CAN JOIN IMMEDIATELY. The role is of a customer care manager/QA. Interested candidates can apply directly on Naukri.com or send their updated resume on careers@myworldofexpo.com.