422 Ites Jobs - Page 8

Roles and Responsibilities International Call Center Hindi and English |Fresher's & Experienced Ecommerce BPO Voice Process Any graduates /12th pass good communication in English & Hindi Just 2 rounds of Interview / HR & Ops round Day shift Work from Office ONLY Desired Candidate Profile No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments Develop and maintain productive working relationships with client/onsite personnel Ensure on-time delivery of allocated tasks Participate in Scrum ceremonies and provide status updates Participate in design, development, QA, deployment and support as require Compliance to EY policies and procedures like Timesheet / Leaves management etc. Ensuring adherence to quality protocols specified for the project Building of Technical Assets and Accelerators Skills and attributes for success Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed Participating in the organization-wide people initiatives. Hands on experience on at least 2-3 projects Knowledge of Java/J2EE platform is a plus Understanding of relational database and hands-on experience in PL/SQL Should cross skill and cross train as per the business requirements. To qualify for the role, you must have Experience in Appian Process Models, Integrations, SAIL Interface, Reporting Hands on experience on BPMS implementations - process design, form design, rules, SAIL, CDTs Understanding of BPMN, XML, XSD Understanding of Appian Best Practices Understanding of relational database and hands-on experience in PL/SQL Excellent written and verbal communication skills Hands on experience on at least 2-3 projects Knowledge of Java/J2EE platform is a plus Ideally, you should also have B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or panelled SI/ ITeS companies Tech. Lead skills Working experience in Agile and Waterfall methodologies A Team of people with deep technical experience in Appian and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 270 + professionals globally Opportunities to work with EY BPM practices globally with leading businesses across a range of industries

WORK FROM OFFICE Hi, We are hiring for a International Chat/Voice Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: Freshers Eligible Salary - 35K Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Surbhi 7880292299 You can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

Screening & sourcing resumes through Job portals Interview Scheduling Any Graduate Freshers ONLY FEMALE CANDIDATES Shift: Dayshift Proficiency in MS office. Interested call HR PRIYANKA 9042748027 Required Candidate profile Maintaining good relationships with candidates. Positive attitude and excellent rapport building are the traits for the right candidate. Excellent Communication Skills

BPO Customer Care Executive-- Mohali EXCELLENT SPOKEN ENGLISH IS MUST ROTATIONAL NIGHT SHIFT #BPO #Callcenter #Chatsupportexecutive #chatsupportrepresentative #Telecalling Any Graduate can apply Salary upto 30 K

We are seeking an experienced Deputy Director New Initiatives with 15+ years of experience in driving strategic programs and collaborations. The ideal candidate will have extensive experience working with Central State Governments, Academia, Industry, and the Skilling Ecosystem in India. This role requires expertise in partnership development, and execution of large-scale skilling initiatives. Job Details Location, Department Unit and Reporting Location: Noida Department: IT-ITeS Sector Skills Council Nasscom Reporting To: CEO Basic Functions/ Job Responsibility Strategic Initiatives Program Development: Identify, conceptualize, and implement new initiatives aligned with organizational goals. Develop strategies to strengthen engagement with Government agencies, academia, and industry stakeholders. Ensure alignment of initiatives with national skill development policies and industry needs. Government Academia Collaboration: Liaise with ministries, state skill development missions, regulatory bodies (NSDC, NCVET, SSCs, MORD, MeitY, etc.) to drive skilling initiatives. Collaborate with universities, research institutions, and industry bodies to design and implement skill development programs. Industry Skilling Ecosystem Engagement: Foster partnerships with corporate organizations and industry associations to facilitate workforce upskilling and reskilling. Work closely with training providers, assessment bodies, and certification agencies to ensure high-quality skill development programs. Program Execution Monitoring: Oversee end-to-end implementation of initiatives, ensuring timely delivery and impact assessment. Establish performance metrics and reporting mechanisms for continuous improvement. Knowledge, Skills, Qualifications, Experience 15+ years of experience in strategic planning, government engagement, and skilling ecosystem management. Proven track record of working with Central State Governments, Industry, and Academia on large-scale skilling initiatives. Strong understanding of the Skill Development Ecosystem in India Excellent stakeholder management, negotiation, and relationship-building skills. Strong communication, analytical, and leadership abilities. Preferred Skills: Experience in managing large-scale digital learning platforms, assessments, and certifications. Prior experience in proposal writing, government RFPs, and fund mobilization for skill development projects.

Create methods and practices to carry out robust capacity planning in back office/Admin and Project based teams in OT Be an expert at forecasting and try different avenues and models of forecasting for varied teams across Operations technology units. Provide insights and experimental analysis on how various forecasting models can be adapted to make our planning exercise richer and closer to ground reality Utilize forecasting tools and practices which are best in class at an industry level and harmonize ways of working with our teams with that Improve the accuracy of our predictions and plans and bridge the gap between forecast and actual volumes, revenues, performance and more operational aspects. Aid the development of Capacity Planning application from an end user s perspective develop and refine individual capacity plans for each of OT s product lines/regional operations across their on and offshore operations, in collaborations with regional operations leads support optimization of back office/admin workforce management practices across OT and be able to leverage peaks and troughs, and lean periods to maximize use of existing resources. support managers and leader in Operations teams in making appropriate hiring and capacity augmentation decisions which include cross training, contract resourcing, lending borrowing resources etc. Stakeholder management and influence: Collaborate with COOs and operations leads to create meaningful plans for their units and communicate that effectively using facts and data. collaborate with them to create messaging and insights such that accurately reflect their team s position and can be supported effectively provide insights that help them run operations more effectively from service delivery, quality and cost perspectives bring out the best practices across other OT teams and to cross pollinate best practices across operations What you need to have: Bachelor s degree in business administration, maths, engineering or economics from accredited university or equivalent experience 20+ years of experience in ITES 10+ year of experience in business intelligence, predictive modelling, forecasting and planning in Services Industry, supply chain or logistics Experience with BackOffice Planning and exposure to Contact Centre operations Experience as a Client Relationship Manager or Product Manager is preferred Knowledge of customer relationship management practices Problem-solving attitude Excellent analytics skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Excellent communication skills Aptitude for fostering positive relationships Teamwork and leadership skills Customer-oriented mind-set Minimum 12 months experience as Associate Director(Level F) / Director (Level G) Should have at least On-Track or equivalent rating in last appraisal. Should not be under any Performance Counselling Plan or had any official disciplinary action within the last 3 months. Should not have applied for any other IJP in the last 3 months. What makes you stand out Demonstrate agility and rigor Attention to detail with exceptional quality of work Excellent communication and interpersonal skills. Adaptive to organisational culture and business environment

Position Purpose: The proposed role is to acquire new customers in the North American region and specific or select global customer logos by selling Back Office, Data, and eCommerce Operations services opportunities. As a Business Development Manager, you will manage the entire sales pipeline, including lead generation, opportunity management, and closure management. Job Profile: Description: Business Development Manager - B2B Services (BPO / BPM / ITeS) Qualification: MBA in International Sales Job Location: Surat, Gujarat. India Experience: 3+ Years in selling Outsourcing Services to North American and other global markets. Key Accountabilities : Primary: Own and drive revenue and sales quota for the company. Secondary: Build a pipeline of select global customer opportunities where there is synergy with other sales motions. Work on deals to closure with support from other internal stakeholders wherever required. Work with the domain SMEs, Inside Sales, and marketing to help co-create key sales assets. Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures. Build the TransForm customer value framework, adapt it for each unique customer business scenario, and drive key differentiators to help customers realize the value, ROI, and cost benefits of outsourcing. Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure. Work with different customer stakeholder teams to articulate and demonstrate the full value of leveraging the domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases. Ideal Profile : You have about 3+ years plus experience in selling Outsourcing Services to North American and other global markets. People management exposure is great, even though this will initially be in an Individual Contributor role. Proven track record in selling Outsourcing services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-million-dollar contract. You have a good understanding of the entire sales cycle works and the ability to independently operate a start-up or a new business within a large global firm. You have consistently delivered on quota and often exceeded targets, better than your peers and your competitors. You should have a solid testament and reference from your customers/region/industry. Exposure to Back Office, Data and eCommerce Operations services for quick success. You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently. You know the North American markets extremely well and what it takes to succeed in the region. Exposure to B2B Services businesses and high-tech businesses would be an added advantage

BPO Chat & Email Support Executive -Mohali EXCELLENT SPOKEN ENGLISH IS MUST ROTATIONAL NIGHT SHIFT #BPO #Callcenter #Chatsupportexecutive #chatsupportrepresentative #Telecalling Any Graduate can apply Salary upto 30 K

?Job Description: We are seeking a skilled and motivated Power Automate Developer with expertise in AI Builder to design and implement automation solutions. The ideal candidate will have hands-on experience in developing RPA solutions using Microsoft Power Automate and integrating AI capabilities to enhance business processes. Key Responsibilities: Design, develop, and deploy automation workflows using Microsoft Power Automate. Integrate AI Builder for intelligent document processing, text recognition, and form processing. Collaborate with cross-functional teams to analyze business processes and identify automation opportunities. Develop AI-driven solutions to enhance decision-making and predictive analytics. Optimize and maintain Power Automate workflows for reliability, scalability, and performance. Build automation workflows that include data integration, system triggers, and data extraction/processing. Develop reusable automation solutions, ensuring high quality and best practices. Troubleshoot, debug, and optimize existing automation workflows. Perform end-to-end testing and validation of automated processes to ensure alignment with business needs. Monitor, analyze, and improve automation solutions continuously. Provide training and support to end-users on Power Automate workflows. Stay up to date with the latest features and innovations in Power Automate and AI Builder. Required Skills and Qualifications: 2+ years of hands-on experience with Microsoft Power Automate. Expertise in AI Builder, integrating AI models into automation workflows. Strong understanding of the Microsoft Power Platform (Power Apps, Power Automate, Power BI, AI Builder). Experience in integrating Power Automate with SharePoint, Excel, Dynamics 365, and third- party APIs. Proficiency in Power Automate workflows, including connectors, triggers, and actions. Ability to create custom connectors and integrate with APIs. Strong problem-solving skills with a deep understanding of business process automation. Knowledge of RPA concepts and best practices for automation. Experience with debugging, troubleshooting, and optimizing Power Automate workflows. Ability to work both independently and collaboratively in a team environment. Excellent communication skills, with the ability to interact with stakeholders across business units.

Join the India Commercial Segment, a multifaceted sales organization that supports top accounts across industries like Public Sector, Financial Services, and Manufacturing. As a part of the Commercial System Engineering team, you ll collaborate in crafting and implementing strategies for next-generation communications and application delivery in India s leading companies. Your Impact As a Solutions Engineer, you will be a pivotal player in orchestrating technical resources and activities to ensure customer success. Your role will involve guiding customers through Ciscos innovative solutions, providing architectural insights, and ensuring flawless integration of our products. This is a phenomenal opportunity for those who thrive with technical challenges and want to make a significant impact on customer outcomes. We serve as a Technology/Product/Solution consultant in technical sales. We orchestrate Cisco resources to ensure successful project completion. We provide technical guidance and design mentorship alongside Cisco Architecture Seller team(s) We collaborate with Account Managers to improve customer success. We educate customers on Cisco s outstanding product differentiation Minimum Qualifications Bachelor of Engineering degree or equivalent. with 12 years of presales experience in a technical position Possess in-depth knowledge of Cisco products and technologies to optimally support and improve customer solutions. Demonstrate advanced technical expertise in networking solutions, with a strong focus on Software-Defined Networking (SDN) architecture and network security. Ability to engage in high-level discussions with CxO executives, clearly presenting and demonstrating the value of Ciscos offerings. Preferred Qualifications: Experience with large Public Sector/Manufacturing/ITES/BFSI customers. CCNP/CCIE certifications are preferable Consistent record to formulate and communicate a solution vision Ecosystem platform skills and certifications (Cloud, Security) Experience in handling large enterprises and public-sector organizations

Basic Function The AV Engineer is responsible for ensuring the smooth operation of AV equipment and systems within the office environment. This role involves supporting AV calls, maintaining AV devices, troubleshooting technical issues, and collaborating with other IT and AV Vendors to provide high-quality AV services to the organization. AV Engineer is responsible for conducting and coordinating webinars, including setup, dry runs, rehearsals, after-webinar recording. Essential Functions AV Call Support: Provide technical support for audio and video conferencing calls over MS Team, Cisco Webex including setup, testing, and troubleshooting. Ensure that AV equipment is functioning correctly during meetings and conferences. Assist with connecting remote participants and troubleshooting connectivity issues. AV Device Maintenance: Regularly inspect, maintain, and update AV equipment to ensure optimal performance. Perform routine checks on projectors, displays, microphones, cameras, and other AV devices. Coordinate equipment repairs and maintenance with AV vendors as necessary. Perform AV checklist and share status update daily. User Training : Train employees on how to use AV equipment. Create user-friendly guides and documentation to assist staff in operating AV systems independently. AV System Setup : Collaborate with event organizers to ensure AV requirements are met for special events. Inventory Management : Maintain an inventory of AV equipment, including cables, adapters, and accessories. Keep track of equipment usage and ensure that inventory is well-stocked and organized. Knowledge on AV Devices and new Technology : Must have good knowledge on features of known AV brands such Cisco, Creston, Biamp, Samsung, etc. Quality Control Feedback: Continuously monitor and evaluate the quality of AV equipment and services. Recommend improvements and upgrades to enhance the overall AV experience. Sends feedback survey to all members after meeting setup. Reports : Ensure sharing weekly, monthly AV open issues report with the team. Compliance and Security : Ensure that AV systems and equipment adhere to company security policies and guidelines. Stay updated on industry standards and best practices for AV technology. Webinar Coordination : Coordinate with team members and stakeholders for setting up Webinars or MS Team s Event. Conduct dry runs and rehearsals to ensure a seamless webinar experience. Manage the recording of webinars. Primary Internal Interactions Act as a SPOC for all internal external audit and audit related requirements Work with core team (In India) to develop robust disaster recovery plan for the data / redundancies in multimedia etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management Skills Technical Skills Webex Cisco Multimedia equipment s Knowledge of cameras, control systems, audio, video, projectors, displays, etc Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 5-6 years of experience with 2-3 in BPO/ITES environment Open for working in shifts aligned with US/India Annexures: MetLife Core Values: The employee should adhere to MetLife Core values: Be the Best Succeed Together Put Customers First Make Things Easier

TransForm Solutions is a leading Business Process Management (BPM) company offering global clients customized services and exceptional customer engagement since 2002. Since then, we have evolved to provide a wide range of back-office and support services to companies worldwide (including Fortune 500s) in industries as diverse as Consulting, Education, Fintech, Financial Institutions, eCommerce, Marketing, Venture Capital/Private Equity, and real estate. Position Purpose: The proposed role is to acquire new customers in the North American region and specific or select global customer logos by selling Back Office, Data, and eCommerce Operations services opportunities. As a Business Development Manager, you will manage the entire sales pipeline, including lead generation, opportunity management, and closure management. Job Profile: Description: Business Development Manager - B2B Services (BPO / BPM / ITeS) Qualification: MBA in International Sales Job Location: Surat, Gujarat. India Experience: 3+ Years in selling Outsourcing Services to North American and other global markets. Key Accountabilities : Primary: Own and drive revenue and sales quota for the company. Secondary: Build a pipeline of select global customer opportunities where there is synergy with other sales motions. Work on deals to closure with support from other internal stakeholders wherever required. Work with the domain SMEs, Inside Sales, and marketing to help co-create key sales assets. Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures. Build the TransForm customer value framework, adapt it for each unique customer business scenario, and drive key differentiators to help customers realize the value, ROI, and cost benefits of outsourcing. Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure. Work with different customer stakeholder teams to articulate and demonstrate the full value of leveraging the domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases. Ideal Profile : You have about 3+ years plus experience in selling Outsourcing Services to North American and other global markets. People management exposure is great, even though this will initially be in an Individual Contributor role. Proven track record in selling Outsourcing services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-million-dollar contract. You have a good understanding of the entire sales cycle works and the ability to independently operate a start-up or a new business within a large global firm. You have consistently delivered on quota and often exceeded targets, better than your peers and your competitors. You should have a solid testament and reference from your customers/region/industry. Exposure to Back Office, Data and eCommerce Operations services for quick success. You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently. You know the North American markets extremely well and what it takes to succeed in the region. Exposure to B2B Services businesses and high-tech businesses would be an added advantage REMUNERATION: 8. 00 Lakhs per annum CTC + Attractive Incentives 5 Days work week. This is NOT a Work From Home position To Apply: Email your resume to: careers@transformsolution. com or Contact: +91 955 846 9999

What you'll do: Your core responsibility would be to manage travel transport operations services where you lead the travel transport teams including contractors to provide best associate experience provide best of the services to the associates (employees) in the organization. Apart from the above core responsibilities your responsibilities would include areas like housekeeping, electromechanical, pantry, cafeteria, pest control services, transport etc. You will also have the obligation of maintaining vendor relationships to ensure service levels are met as agreed in the contracts. You would have sound knowledge of auditing the services and if any discrepancies, you would work with vendors to rectify any abnormalities as per the agreed terms and conditions signed by Walmart contract. You will have to interface with various stake holders from business to fulfill their requirements from time to time depending on the business needs. You should be open to work in shifts What you'll bring: You hold a bachelor s / Masters or an equivalent degree with 7+ years of relevant experience. You should have experience in managing a team of 1 -2 people directly reporting to you. You should have experience in managing vendors to execute the day to day work. You should have experience in managing various areas of running a facility transport operations in an IT / ITES company. You should have strong interpersonal skills and should be able to communicate at all levels within the Company. You should have proficiency in the use of MS word, Excel, Power Point etc

B2B Education/Corporate Sales Specialist. You will be Responsible for generating Business (sales of Apple /Samsung /Microsoft products and other related IT products) in the Industry Vertical / Territory assigned to by your Team head Responsible for Enterprise Corporate vertical accounts consisting of SME, Creative, Govt. , IT, ITES, Manufacturing, Pharma, Media Telecom, Insurance & Banking Customers . Field visits to Corporate offices/SEZ /IT Parks /Industrial Development Corporations to generate leads in your region Study, plan, strategies and pitch sales calls with the decision makers and influencers in the identified accounts to Promote Apple Product / Apple based solutions / other IT related Products. Build strong, influential, collaborative business relationship with corporate companies in the specified location of work. Analyse and report business results and trends on a weekly or daily basis. Report to the Business Manager of details relating to market feedback on a daily and weekly basis. Properly escalate unresolved issues to appropriate internal teams in your region Talk to Existing clients through a series of actions, either via phone, email or chat. Taking ownership of customer issues reported and seeing problems through to resolution Provide prompt and accurate feedback to customers on sales and billing related documents and get the confirmation by mail from the customer. Maintain professional relationships with Corporate clients and with internal Team members. Keeping Company information Confidence and securely and not sharing it outside. Updating your knowledge on time to time. Sales, Corporate Sales, B2b

Hiring for TOP MNC in Gurgaon location IN Cyber city and DLF 12th pass can apply Voice / Chat / email and Blended process available NO CHARGES For faster response WHATSAPP cv to HR 79827 39499

Fresher - Female Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Premium Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call naveen 9962331867 for more info NO PLACEMENT CHARGES Perks and benefits Good Incentive and Cab Facility Thanks, naveen 9962331867

Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher - Good communication skills Compensation: Upto 3,50,000 ctc Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon To get your telephonic interviews scheduled kindly reach out to our respective HR's *Khushi 8085124583 *Ayushi 8602279217 #NO PLACEMENT CAHRGES# Regards, Prajit Grover HR team KVC CONSULTANTS LTD

Hiring for Top notch Travel / BPO's / KPO's * Day Shift * 24*7 / Day Shift * U. Grad Freshers can also apply * Both Way Transport + Meals * Remuneration Up to - 9 LPA Megha -9711652040 Srishti - 8745821300 8750099665 9540721440

Urgent requirement for customer service profile Voice process and non voice process fresher can apply sal 22k in hand loaction -GGN Both side cabs + meals For more info Call HR Elizabeth - 9540721440 Srishti - 8745821300 Florence 9711743040

Urgent requirement for customer service profile Voice process and non voice process fresher can apply sal 22k in hand loaction -GGN Both side cabs + meals For more info Alicia - 9711652036 Ching- 9711743040 Moi - 8750099665

Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation. Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277