Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
3.0 - 8.0 years
9 - 10 Lacs
Gurugram
Work from Office
Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Data Estate(DE) Job Category: Engineering Technology Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Job Summary: The Data Specialist will explore and transform an existing data remediation environment to ensure the smooth execution and automation of data validation, reporting, and analysis tasks. The ideal candidate will have strong technical skills in Excel, SQL, and Python with proficiency in using Microsoft Office tools for reporting, and familiarity with data visualization tools like Power BI or Tableau. Excellent communication and leadership skills are essential to foster a collaborative and productive team environment. Responsibilities may include leading small or large teams of Full time Employees or contractors to focus on remediating data at scale. Key Responsibilities: Team Management: Work with strategic teams of 5-10 or more data analysts and specialists, as needed for specific initiatives Provide guidance, mentorship, and support to team members to achieve individual and team goals. Data Validation and Analysis: Oversee data validation processes to ensure accuracy and completeness of data. Utilize Excel, SQL, and Python for data manipulation, analysis, and validation tasks. Implement best practices for data quality and integrity. Quality Assurance (QA): Establish and maintain QA processes to ensure the accuracy and reliability of data outputs. Conduct regular audits and reviews of data processes to identify and rectify errors. Develop and enforce data governance policies and procedures. Reporting and Presentation: Create and maintain comprehensive reports using Microsoft PowerPoint, Word, and other tools. Develop insightful data visualizations and dashboards using Power BI and Tableau. Present data findings and insights to stakeholders in a clear and concise manner. Collaboration and Communication: Collaborate with cross-functional teams to understand data needs and deliver solutions. Communicate effectively with team members, stakeholders, and clients. Facilitate team meetings and discussions to ensure alignment and progress on projects. Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency. Stay updated with industry trends and advancements in data management and reporting tools. Foster a culture of continuous learning and development within the team. Qualifications: Bachelors degree in Economics, Statistics, Computer Science, Information Technology or other related fields. 3+ Years of relevant experience in similar field. Strong proficiency in Excel, SQL, and Python for data analysis and validation. Advanced skills in Microsoft PowerPoint, Word, and other reporting tools. Familiarity with Power BI and Tableau for data visualization. Experience with Databricks Excellent communication, leadership, and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment. For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee s tenure with Moody s.
Posted 3 weeks ago
0.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Screening & sourcing resumes through Job portals Interview Scheduling Any Graduate Freshers ONLY FEMALE CANDIDATES Shift: Dayshift Proficiency in MS office. Interested call HR 9606030557 Required Candidate profile Maintaining good relationships with candidates. Positive attitude and excellent rapport building are the traits for the right candidate. Excellent Communication Skills
Posted 3 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical
Posted 3 weeks ago
5.0 - 12.0 years
7 - 14 Lacs
Kochi
Work from Office
mispa Technologies Career - mispa Technologies Press enter for search Let s shape the future together The future depends on what you do today Our values Our values form the basis for everything we do. They define who we are and give a clear and reliable message to both our employees and our partners. We are open, transparent and honest. We respect everyone, regardless of their origin or age. We value the communities we serve and actively support their development. We explicitly view clients as partners. Transparency, understanding, professionalism, and confidentiality regarding all client transactions guide our actions and joint success with our partners. We are passionately committed to our services, our employees and our customers. We are motivated and determined to achieve outstanding results together with our clients. Innovation and market understanding are at the core of our business. We encourage the adoption of new ideas, openness and enterprising thinking to ensure that we provide our customers with market-leading solutions. Together we will master future challenges. We strive to perform outstanding in all aspects. With a strong desire to make things happen, we work consistently to deliver exceptional technology, service and results for our customers. Be a visionary Live your life There is life at work and life outside of work. We want everyone to be healthy, able to pursue their passions, have time to give back and have the resources and support they need. Build extraordinary services Technologies that connect people together in the real world are both inspiring and daunting. We face challenges in the areas of technology, development, operations, consulting and sustainability We love to contribute to the security and stability of organizations and our communities through our work. Integrate everyone A world of seemingly endless possibilities begins with a workplace where you feel welcome and can bring your best ideas and achievements to the team. mispa invites you to discover your limits One team, global mission Let s shape the future together Your future with mispa Senior System Engineer Monitoring & DevOps Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on leading German based international companies and deliver IT consulting, technology services and managed services that use Innovative [ ] 5 - 12 years IT Network Security Engineer Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Germany) and Dev & Operations Center in Cochin (India), established in 2014. We focus on IT consulting, professional services and managed services that use Innovative Technologies. You will have the [ ] 15 - 60 days 3-10 years IT Infrastructure Specialist Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India), established in 2014. We focus on IT consulting, professional services and managed services that use Innovative Technologies. You will have [ ] 3-8 years SME/ Security Architect Palo Alto Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India) registered under jeitsa Technologies Private Limited operating from SmartCity, Infopark Cochin (India). We focus on IT consulting, professional services and [ ] Senior Python developer Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on IT solution development, technology consulting, and managed services that use Innovative Technologies. You will have the [ ] 5-8 years Cisco SD-WAN & WAN Architect / SME Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on IT consulting, technology services and managed services that use Innovative Technologies. You will have the opportunity to [ ] Network Engineer SD-WAN (Senior) Senior Network Engineer (SD-WAN) Senior Network Engineer (SD-WAN) Cochin Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India), established in 2014. We focus on IT consulting, professional services and managed services that use [ ] (Senior) Security Engineer (f5) As of now 4-12 years Senior IT Security Engineer Jeitsa Technologies, a division of Mispa Technologies GmbH Germany delivers ITES from the Operation Center in Cochin. We focus on IT consulting, Infrastructure Security Enabled Services and Development. 5 12 years We use cookies on our website to give you the most relevant experience by remembering your preferences. By clicking Accept All , you consent to the use of all cookies. Visit "Cookie Settings" to choose individual cookies. This website uses cookies to improve your experience as you navigate through the website. Of these, the cookies that are categorized as required are stored in your browser as they are essential for the functioning of the basic functions of the website. We also use third-party cookies to help us analyze and understand how you use this website. These cookies are only saved in your browser with your consent. You also have the option of rejecting these cookies. However, if you refuse some of these cookies, it may affect your browsing experience.
Posted 3 weeks ago
11.0 - 16.0 years
35 - 40 Lacs
Gurugram
Work from Office
Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Admiral Solutions: Customer Care Specialist - Service Salary & Benefits Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Department Customer Services Location Gurugram Job Advert Description Job Description Customer Care Specialist Service Admiral Group Plc. (UK) and Admiral Solutions (India) Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India. We serve over 9 million customers worldwide in line with our purpose, to help more people to look after their future, always striving for better together. In 2024 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who signs our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement, culture and people practices, and this is testimony to the plethora of recognition we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: 10+2 Experience: Minimum of 1 year of experience in a customer service voice role (International) such as UK, US or Australian customers. Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Salary: CTC INR 4,25,000 DOJ: 01-07-2025 Location: Flexibility to work both from home and office basis business requirements (fully vaccinated). WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role As a Customer Care Specialist, you will be the frontline of our operations, ensuring every contact is handled with a smile and a commitment to resolving their queries. Your goal is to provide delightful customer experience that exceeds expectations and fosters customer satisfaction. Role and Its Responsibilities Key Responsibilities: Take ownership of customer queries, aiming for First Call/Contact Resolution (FCR). Manage contacts (depending on the line of business- both voice or non-voice) while adhering to quality and compliance guidelines. Display ownership and accountability with in-depth knowledge of systems and processes. Utilize quick thinking to address a variety of customer queries. Learn and get cross-skilled on various insurance products such as new contacts, Retention, Mid-term servicing for voice channels. Engage in Customer Service, Retention up-selling or cross-selling products, treating all customers fairly. Ingredients to Success: Contribute positively to the team, recognizing and celebrating the success of others. Exhibit passion for our brand and customer service. Demonstrate excellent communication skills. Embrace new ways of working, unlearning and relearning as necessary. Commit to doing it right the first time for the customer. Foster an environment of mutual respect. Be open to change and receptive to feedback. Requirements: Flexible to work in shifts, including weekends and holidays. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Possess technical abilities to navigate through customer Service tools. Additional Requirement: As a Customer Care Specialist, you will play a crucial role in ensuring that our customers receive exceptional service and support. You will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services. Your goal is to enhance customer satisfaction and loyalty by delivering a positive and seamless customer experience. The Consumer Duty applies across our business to high-level strategic planning, budget allocation, individual customer interactions, product and service development, sales and servicing, distribution, support, risk and control functions, remuneration, and incentives. We all need to put customers interests at the heart of our activities and decision-making. The spirit of the Consumer Duty is reflected in our Group purpose to Help more people to look after their future. Always striving for better together. Admiral s Consumer Duty Principles: Understanding: All customer communication is easy to understand no jargon. Ease: Whatever channel a customer chooses, we make it simple - all tasks are equally important and finding and completing them can be done with minimum fuss no hassle! Fairness: Our prices are fair and all our products are designed based on thorough research and testing to ensure they meet customer needs and expectations - no surprises! Preferences: Someone with an experience of Genesys telephony system. Have worked with Insurance industry/process in past. This role is not just about assisting customers, it s about building a connection with each customer and being the embodiment of our brands commitment to service. If youre ready to take on this challenge and grow with us, we look forward to your application. Contact Us Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the websites below for more information.
Posted 3 weeks ago
11.0 - 16.0 years
35 - 40 Lacs
Gurugram
Work from Office
Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Admiral Solutions: Customer Care Specialist - Customer Value Salary & Benefits Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Department Customer Services Location Gurugram Job Advert Description Job Description Customer Care Specialist Customer Value Admiral Group Plc. (UK) and Admiral Solutions (India) Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India. We serve over 9 million customers worldwide in line with our purpose, to help more people to look after their future, always striving for better together. In 2024 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who signs our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement, culture and people practices, and this is testimony to the plethora of recognition we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: 10+2 Experience: Minimum of 1 year of experience in a customer service voice role (International) such as UK, US or Australian customers. Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Salary: CTC INR 4,25,000 DOJ: 01-07-2025 Location: Flexibility to work both from home and office basis business requirements (fully vaccinated). WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role As a Customer Care Specialist, you will be the frontline of our operations, ensuring every contact is handled with a smile and a commitment to resolving their queries. Your goal is to provide delightful customer experience that exceeds expectations and fosters customer satisfaction. Role and Its Responsibilities Key Responsibilities: Take ownership of customer queries, aiming for First Call/Contact Resolution (FCR). Manage contacts (depending on the line of business- both voice or non-voice) while adhering to quality and compliance guidelines. Display ownership and accountability with in-depth knowledge of systems and processes. Utilize quick thinking to address a variety of customer queries. Learn and get cross-skilled on various insurance products such as new contacts, Retention, Mid-term servicing for voice channels. Engage in Customer Service, Retention up-selling or cross-selling products, treating all customers fairly. Ingredients to Success: Contribute positively to the team, recognizing and celebrating the success of others. Exhibit passion for our brand and customer service. Demonstrate excellent communication skills. Embrace new ways of working, unlearning and relearning as necessary. Commit to doing it right the first time for the customer. Foster an environment of mutual respect. Be open to change and receptive to feedback. Requirements: Flexible to work in shifts, including weekends and holidays. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Possess technical abilities to navigate through customer Service tools. Additional Requirement: As a Customer Care Specialist, you will play a crucial role in ensuring that our customers receive exceptional service and support. You will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services. Your goal is to enhance customer satisfaction and loyalty by delivering a positive and seamless customer experience. The Consumer Duty applies across our business to high-level strategic planning, budget allocation, individual customer interactions, product and service development, sales and servicing, distribution, support, risk and control functions, remuneration, and incentives. We all need to put customers interests at the heart of our activities and decision-making. The spirit of the Consumer Duty is reflected in our Group purpose to Help more people to look after their future. Always striving for better together. Admiral s Consumer Duty Principles: Understanding: All customer communication is easy to understand no jargon. Ease: Whatever channel a customer chooses, we make it simple - all tasks are equally important and finding and completing them can be done with minimum fuss no hassle! Fairness: Our prices are fair and all our products are designed based on thorough research and testing to ensure they meet customer needs and expectations - no surprises! Preferences: Someone with an experience of Genesys telephony system. Have worked with Insurance industry/process in past. This role is not just about assisting customers, it s about building a connection with each customer and being the embodiment of our brands commitment to service. If youre ready to take on this challenge and grow with us, we look forward to your application. Contact Us Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the websites below for more information.
Posted 3 weeks ago
13.0 - 18.0 years
40 - 45 Lacs
Gurugram
Work from Office
As per Industry Standards + Annual Company shares + Dividend on shares + Plethora of Benefits Salary & Benefits As per Industry Standards + Annual Company shares + Dividend on shares + Plethora of Benefits Department Customer Services Location Gurugram Job Advert Description Job Description Manager Operations Admiral Solutions Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India .We serve over 9 million customers worldwide in line with our purpose to help more people to look after their future, always striving for better together. In 2023 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who sign our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~13000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 13 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement culture and people practices, and this is testimony to the plethora of recognitions we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years, Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally.We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enroll in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Flourish your skills and talents by joining the DEIB community Summary of the role Operations Manager needs to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs while delivering the Admiral strategy in the site. They are required to manage (in partnership with the wider teams) to deliver an outstanding Customer Experience . They are also tasked with managing, inspiring and motivating a manager to ensure operational excellence, high employee engagement and service improvement. Responsible for break through results and the quality of service from their teams. They must create an environment where people are empowered to take responsibility and ensuring the controls and support mechanisms are in place to enable them to do so. Thereby helping them to manage the risks in our business. Should be looking for solutions in every situation. The ideal candidate should demonstrate Admiral Culture in their words and actions. Required Profile: Ideally should have minimum 12 - 15 years experience with 4 to 5 years leadership experience while working for an International BPO or in a Shared Service environment. Minimum Education: Graduate Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week (24/7 environment) Location: Flexibility to work both from home and office basis business requirements (fully vaccinated) WFH (Work From Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 50 mbps and uninterrupted power supply. WFO (Work From Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Employee Benefits: Free Cab Services (both sides for now, can change to 8.00 PM to 8.00 AM) Free Meals (while working from office) Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, as per department guidelines, and more pay-outs from time to time (subject to discretion of the department) Many more of employee-friendly benefits Role & its Responsibilities Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & NPS targets. To proactively maintain regular engagement with key contacts in line with customer and leader expectations. Business Focus - Ensure delivery of key performance indicators including day to day service levels, customer experience, quality measures and compliance measures. Develop strategy for business operations. Ability to build and review reports and business presentations. Ability to manage customer operations, maintain and foster stakeholder relationship. Ability to take charge and make decisions with balanced approach when required. Ideal Candidate: Has the ability to grow and lead teams from the scratch. Believes and adopts Servant Leadership. Inspires team members as a leader and mentor. Has managed customer service campaign and has experience in building teams from the scratch. Is aware and comfortable with shared service centre operations and functioning. Believe is customer centric approach and matured leadership approach Is polite and humble and does not promote an autocratic behaviour Should be comfortable in managing 200 -300 heads and organic growth Green Belt Certification and Project Management Course (Desired but not mandatory). Ability to take charge and make decisions with balanced approach when required. Ingredients to Success: Positively contribute to team by acknowledging others contributions and celebrating their success. Passionate about our Brand and Customer Service. Excellent communication skills. Humble and Approachable. Unlearn and learn new ways of working. Do It The Right Way, The First Time for the customer. Mutual Respect. Accept change and feedback. Flourish your skills and talents by joining the DEIB community. Contact Us Admiral Solutions (EUI Limited), 4th and 5th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Please note that the recruitment team is working from home, there will be no walk-in s Contact Us- Career.admiralsolutions.in / vacancies Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the below websites for more information. www. admiralgroup.co.uk www. www.admiralsolutions.in www.admiral.com
Posted 3 weeks ago
3.0 - 4.0 years
9 - 10 Lacs
Gurugram
Work from Office
Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Human Resources(HR) Job Category: Corporate Services Experience Level: Experienced Hire Ensuring employees queries are closed within TAT Responsible for accurate and timely inputs of changes in Workwise and Onboarding formalities, Offer Letter creation and distribution Good understanding of HR OPS processes, the workflow of approvals, and overall executions Reviewing the employee case queues effectively and prioritizing the high-priority tasks Strong knowledge of stakeholders management skills Good knowledge of Hire to Retire processes their workflow and stakeholders involved Excellent knowledge of any HRMS tool (PeopleSoft, SAP, Workday) Excellent knowledge of HR metrics (CSAT, Volumes trending, Time to close, time to assign) Strong Interpersonal skills Strong computer skills and experience with office management and communication software Ability to understand statistical data and mathematical concepts and how to apply them to HR processes Good verbal and written communication skills Minimum 3-4 years of experience is a must in HROPS set up in a mid or large organization
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Position Title D&T Analyst II Data Foundations, Supply chain Function/Group Digital and Technology Location Mumbai Shift Timing Regular Role Reports to Sr. D&T Manager MillsWorks Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and H agen-Dazs, we ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The teams expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link . Purpose of the role The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to work in General Mills DnA organization! We are accelerating a Digital Transformation of our Supply Chain organization to provide a competitive advantage to our business. To this end we are looking for a D&T Analyst II, with a passion for DnA, to join our Supply Chain Data Foundations team focusing on building Data Foundation for Supply Chain KEY ACCOUNTABILITIES Maintain and enhance our Supply Chain GCP Data Foundations Gather data requirements from internal business clients Translate requirements into technical documents and specifications Partner with data engineers, analytic engineers, and architects to build new data pipelines Understand, document, and communicate timelines and priorities to business partners Ensure our code follows latest coding practices and industry standards Understand and follow Agile methodologies Understand the end-to-end supply chain business processes, data, and DnA technology Effective verbal and written communication and influencing skills Proactive learning mindset with a passion to increase your skill on DnA capabilities MINIMUM QUALIFICATIONS 7+ years of total IT/ITES experience with 4+ years of relevant experience in a Data Analytics Intermediate to Advanced proficiency with reading and writing SQL language. Working proficiency with data analysis software / tools for ETL, Data Modelling Strong problem-solving abilities and attention to detail Can do, positive attitude and commitment to a team delivery approach Preferred: Experience working with supply chain data will be advantage Ability to work in a global, multicultural work environment and leverage virtual teams Excellent communication skills- verbal and written Excellent analytical skills Bachelor s/Master s Degree in from Tier 1 institute Bachelors degree in Information Systems, Computer Science, Software Engineering, or equivalent relevant discipline PREFERRED QUALIFICATIONS Broad FMCG Business and Technology expertise Good knowledge on SAP R/3 or SAP S/4 HANA, SAP BW, SAP ETL / foundational data model/Reporting Experience Agile / SCRUM Delivery experience Strong relationship management skills Excellent stakeholder management skills Excellent academics Results-oriented, high energy, self-motivated High level understanding of GCP Cloud architecture
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Chennai
Work from Office
Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ is looking for a Senior Server Operations Engineer to help us deploy and manage our Global infrastructure hosted in multiple data centre and cloud. We are searching for an enthusiastic engineer ready to join our team to help us evaluate, implement, deploy and support technologies that enable our users to collaborate with UK & US customers. The motivated candidate should have a firm understanding of IT system Infrastructure with good knowledge and understanding of server infrastructure (Windows & Linux), fileservers, security fundamentals, network devices such as load balancers and Firewalls. Responsibilities and Skills Required Troubleshoot Microsoft Server Operating Systems - Windows 2008 R2, 2012 and 2016, 2019 Active Directory, Group Policy, DHCP, DNS, ADFS, Hyper-V, SCVMM, VMWare, System Centre End Point Protection, SCOM, SCCM configuration. Help engineer, deploy & manage Move IT Ipswich SFTP systems. Experience in SFTP migration and file transmission management. Experience in PowerShell or terraform scripts. Experience in Managing PKI infrastructure. Azure System Administration will be added advantage. EQ India Benefits: Being a permanent member of the team at EQ as you will be working on US/UK business hours you will be rewarded by our company benefits, these are just a few of what is on offer: Comprehensive Medical & Life Assurance cover Maternity leave of 6 months full pay, 10days paid paternity leave Long Term Incentive Plan (LTIP) for all colleagues Accidental & Life cover 2 times of concerned CTC
Posted 3 weeks ago
5.0 - 6.0 years
25 - 30 Lacs
Mumbai
Work from Office
Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Purpose To originate NTB s, manage & grow NTB/ETB Liability relationships for Institutional Liabilities Business -IBG 3 (Mid to Large sized Companies) Key Accountabilities & Responsibilities Drive Liabilities Sales through NTB (New to Bank) acquisition of Liability clients for operating accounts, term deposits and other transaction banking products in line with the targets set out which would be 2-3accounts per month with an AQB of INR 2 cr per acc Driver Origination of clients in Cash rich segments of companies, especially MNC s, GCC, IT/ITES, , KPO/BPO Cost+ Centres , Education, Shipping & Logistics, Data Centres, Pharma (R&D), Reinsurance Brokers, EXIM Companies & companies in the Ecommerce and Digital space, including mature Start-ups, Fin Tech s (PACB, PA PG s,) Originating NTB s through Custody offerings, AIF s Category: I/II/III, FPI, FVCI & FDI-DEMAT accounts etc. Leverage relationships with Intermediaries in Market, like Law Firms, CA/CS firms, Consultancy firms, to source deals in the M&A and PE/VC space, both annuity as well as Episodic in nature. Leveraging relationship with DBS Regional teams to improve & increase flow of cross Referrals leads to capitalize on the International Corridors network of DBS. Sourcing Episodic Deals via Intermediaries Channel through various FEMA & Escrow Solutioning. Support Regional Sales Heads in implementing liabilities strategy and meeting revenue budgets from Origination. Support Regional Sales Heads in identifying and focusing on appropriate market segments. This includes analysis of key requirements for different identified market segments (through client discussions) and positioning DBS Bank offering to meet client requirements. To support commercialisation of various product rollouts which cater to the needs of the identified client segment. Requirements Good understanding of the Sales process through preferably prior sales experience of 5-6 years Prior experience in managing and acquiring Liabilities for Mid-Large Companies, Cash Management, New age payment and collections methods and transaction banking selling experience is desirable, along with experience in FX and Risk management solutions like Hedging. Market knowledge and experience in the Mid-market/ MNC relationship, with reference to appropriate Target Market for the Liability Segment would be preferable. Strong network with Intermediaries in Market, like Law Firms, CA/CS firms, Consultancy firms, to source deals in the M&A and PE/VC space Prior Experience in managing Capital account transactions Education / Preferred Qualifications Preferably Postgraduate. (Desirable CA and/or MBA -Marketing Finance). Core Competencies Good understanding of the sales process. Ability to open conversations with CXO s/CFO s/CEO s Sound knowledge of Cash management, FX and Trade, which are the key revenue drivers. Good technical knowledge of transaction banking business. Abreast of regulatory environment especially for FDI, ODI, Funds, FPI, AIF s etc Good team worker and ability to work with internal product partners like GTS, T&M. Good customer and relationship management skills. Good interpersonal and communications skills. Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods Technical Competencies Basic understanding of transaction banking products and associated technology platforms and operational procedures Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical. Knowledge of financial markets and products to assist in meaningful dialogue with clients. Work Relationship Acquisition of Commercial liabilities Business Managing of commercial Liabilities Portfolio DBS India - Culture & Behaviors DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Posted 3 weeks ago
5.0 - 10.0 years
20 - 27 Lacs
Bengaluru
Work from Office
Aryaka is looking for a commercial counsel to draft, review, and negotiate direct customer, channel partner and vendor agreements, as well as assist with other strategic transactions. This role requires someone who can autonomously work with sales leaders worldwide to dynamically negotiate agreements and bring them to closure. This is a hybrid in-person role based in our Bangalore office. This is not a remote position. You will have: LL.B. from a nationally recognized University. At least 5 years of relevant experience at a firm or IT/ITES company, directly supporting sales in high-growth environments. You should p ossess these skills: Ability to work autonomously, drafting custom clauses to meet customer requirements. Outstanding analytical, drafting, negotiation, collaboration, written and communication skills. Ability to view agreements as more than just a lawyer and understand how negotiations may affect other parts of the business. Excellent judgment with issue-spotting and determining which areas may need escalation. Excellent ability to prioritize in fast-moving and dynamic environments. Ability to work hard with a positive attitude during stressful environments with tight deadlines (like quarter-end). Must have: Experience with both hardware and SaaS. Strong understanding of key contractual provisions that affect revenue recognition, data privacy compliance, and intellectual property. Bird s eye view of your role: Partner with our Sales team and Senior Counsel to draft, negotiate and close customer and partner transactions. Work closely with the Procurement team and departments across the organization including Marketing, Product and Engineering to review and negotiate vendor agreements in line with Company risk. Maintain records of contracts and related documents (amendments, addendums, SOWs, Order Forms, etc.) Manage risk and ensure business and compliance needs are accurately reflected in agreements. Support continuous improvement of forms, policies and processes to help streamline, simplify and automate our contracting processes. Respond promptly to the demands of an active sales team and their management. Handle escalations, finding ways to navigate tricky situations with maturity and calm. Keep up to date with rapidly changing laws and regulations affecting the Company s services. Assist with research on relevant legal issues in connection with providing legal advisory or implementation of new laws. Build trust and forge strong relationships with Aryaka s internal teams and external customers.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Pune
Remote
Fresher Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Mohali, Chandigarh
Work from Office
WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD
Posted 3 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Kolkata
Work from Office
A degree in business, management, or a related field. Preferably 3 years working experience with GEM and/or other online bidding platforms. Familiarity with government procurement processes, rules, and regulations. Experience in a similar role within the public or private sector. Key Responsibilities: 1. Tender Monitoring: 2. Bid Preparation & Documentation: 3. GEM Platform Management: 4. Bid Submission & Proposal Management: 5. Communication & Liaison: 6. Compliance and Risk Management: 7. Market Research & Competitive Analysis: 8. Post-Bid Activities: 9. Reporting & Analysis: Skills Required: Knowledge of Online Bidding Platforms: Tendering & Procurement Expertise: Attention to Detail: Project Management Skills: Communication Skills: Analytical Skills: Legal and Compliance Knowledge:
Posted 3 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
Are you a fresher looking to start your career in the IT/ITES industryFusion CX is offering a fantastic job opportunity in Kolkata for those eager to embark on a career in customer service. As a Trainee Customer Service Associate (CSA) in Kolkata, you will receive the training and support needed to kick-start your professional journey while working in a dynamic, fast-paced environment. This CSA job in Kolkata offers a voice-based support role where you will interact with customers, ensuring their needs are met with the utmost attention to detail and accuracy. If you re looking for a customer service associate or CSA job vacancy in Kolkata where you can develop your skills, grow your career, and be part of an inclusive and employee-focused company, Fusion CX is the perfect place for you. Join us in a memorable journey transforming customer experiences worldwide with a CX leader. Multiple positions are available; apply now! Job Description Trainee Customer Service Associate Willing to pursue a long-term career in the IT / ITES industry and deliver exceptional voice-based assistance to customers. Demonstrate a high level of accuracy and attention to detail in all customer interactions. Utilize basic computer skills to manage customer interactions, navigate systems, and maintain accurate records. Job Requirements Trainee Customer Service Associate Freshers Welcome : This role is ideal for fresh graduates or those just starting their careers in customer service. Educational Qualifications : A University Degree or Diploma in any subject; candidates with a Nursing Degree or Diploma are also encouraged to apply. Graduation Year : Candidates who have graduated between 2020-2024 are eligible to apply. Communication Skills : Strong English communication skills (both spoken and written) to interact effectively with customers in a professional and friendly manner. Work Environment Flexibility : Willingness to work in a 24 7 work environment, handling shifts across different times of the day, including nights and weekends. Office-Based Role : You should be open to working in an office setting at our Fusion CX premises in Kolkata. Why Join Fusion CX At Fusion CX, we believe in investing in our people and providing opportunities for growth and development. If you are looking for CSA jobs in Kolkata that allow you to build a rewarding career in the customer service sector, Fusion CX offers everything you need to succeed. As a fresher, you will receive the training and mentorship necessary to launch your career and gain valuable experience in the IT/ITES industry. Career Development : The Trainee Customer Service Associate role at Fusion CX provides a clear pathway for career growth within the customer service sector. With the right support and training, you can advance quickly and take on more responsibilities as you gain experience. Work-Life Balance : Enjoy a fixed CTC and a 6-day work week that offers full-time employment while maintaining a balance between your personal and professional life. Supportive Environment : At Fusion CX, you ll be part of a team that values collaboration, learning, and growth. Our inclusive culture ensures that all employees feel supported and valued as they develop their skills and build their careers. We are committed to providing a workplace where everyone has an equal opportunity to succeed. At Fusion CX, we celebrate diversity and foster a culture of respect, innovation, and teamwork. If you re ready to start your career and looking for a CSA job vacancy in Kolkata where you can grow, learn, and make an impact, apply now to join Fusion CX and take the first step in your professional journey.
Posted 3 weeks ago
4.0 - 9.0 years
3 - 7 Lacs
Kolkata
Work from Office
Fusion CX is looking for an experienced Sr. Executive/Assistant Manager in Taxation to join our dynamic Finance & Accounts team in Kolkata. If you have a deep understanding of tax compliance, planning, and reporting, and have experience working in the ITES and customer experience sector, this is a fantastic opportunity to elevate your career in a fast-paced, global organization. Located in Sector-5, Kolkata, we are seeking a proactive professional with expertise in handling direct and indirect taxes to ensure timely and accurate tax filings and compliance. If you have at least four years of experience in taxation, are seeking tax manager jobs in Kolkata, and are looking to grow within a reputed MNC, this could be the perfect opportunity. Apply now for this Sr. Executive/Assistant Manager Taxation job in Kolkata and take the level up your career! Job Description Sr. Executive/Assistant Manager Taxation Key Responsibilities of a Sr. Executive/Assistant Manager managing the taxation process in Kolkata: Tax Compliance Prepare and file accurate and timely tax returns (direct and indirect taxes), including income tax, GST, and other applicable taxes. Ensure compliance with all statutory tax regulations and monitor changes in tax laws to maintain up-to-date practices. Tax Planning and Advisory Assist in developing tax-efficient strategies to minimize tax liabilities within the legal framework. Provide guidance to internal teams on tax implications for business decisions and transactions. Audit and Assessments Coordinate and manage tax audits, assessments, and inspections conducted by tax authorities. Respond to queries, notices, and demands from tax authorities promptly and effectively. Reconciliations and Reporting Perform tax reconciliations, including GST input/output reconciliation, TDS, and other tax accounts. Prepare periodic tax reports and MIS for management review. Liaison with Stakeholders Work with external consultants, tax advisors, and regulatory bodies for specialized tax matters. Collaborate with internal departments to ensure seamless tax compliance and reporting. Process Improvement Identify opportunities to improve tax processes and implement best practices. Ensure proper documentation and record-keeping for all tax-related activities. Job Requirements Sr. Executive/Assistant Manager Taxation Essential educational qualification, experience, and skills of an ideal candidate for the Sr. Executive/Assistant Manager - Taxation role in Kolkata: Education: A bachelor s degree in a relevant field. Experience: 4 to 9 years in taxation, with an overall knowledge of taxation. Skills: A deep understanding of the entire taxation process. Excellent communication and interpersonal skills for liaising with internal and external stakeholders. Ability to handle complex tax issues and provide actionable insights. Why Join Fusion CX? At Fusion CX, we offer more than just a job - we provide opportunities for growth, career development, and the chance to work with a talented team on global projects. As part of our Finance & Accounts team, you will help drive the company s tax compliance and contribute to strategic tax planning. With our global footprint in the ITES and customer service industry, you will gain exposure to complex tax matters and industry-leading processes. If you re looking for taxation manager jobs in Kolkata with MNCs that offer stability, career advancement, and a collaborative environment, Fusion CX is the place for you. Apply today and become part of a team that values expertise, innovation, and continuous improvement!
Posted 3 weeks ago
3.0 - 7.0 years
1 - 2 Lacs
Kolkata
Work from Office
Are you an experienced Administrative Executive looking for a new opportunity in Kolkata? Fusion CX is seeking a skilled Administrative Executive/Senior Executive to join our team in Kolkata. If you have experience supporting executives, managing complex schedules, and overseeing office administration in a company in the ITES/BPO sector, this is your chance to step into a dynamic role. Located in Saltlake, Kolkata, we are looking for proactive professionals who are detail-oriented and capable of handling a wide range of administrative tasks with confidentiality and discretion. This is an urgent requirement for an Administrative Executive role in Kolkata. If you have a minimum of three years of experience in administrative support and are located near Kolkata-Saltlake, this could be your next exciting career move! Apply now! Job Description Administrative Executive/Sr Executive Key Responsibilities of an Administrative Executive/Sr Executive in Kolkata: Executive Support Manage the executive s calendar, including scheduling meetings, appointments, and travel arrangements. Prepare and organize documents, presentations, and reports for meetings and events. Handle correspondence, including drafting emails, responding to inquiries, and managing communication on behalf of the executive. Meeting Coordination Plan and coordinate internal and external meetings, including logistics, agendas, and follow-ups. Record and distribute meeting minutes and action items as needed. Travel Management Arrange domestic and international travel, including flights, accommodation, visas, and transportation. Prepare travel itineraries and ensure all arrangements align with the executive s schedule. Office Management Maintain an organized filing system for electronic and physical documents. Required to order and manage office supplies and equipment as needed. Stakeholder Liaison Serve as the primary point of contact for internal and external stakeholders on matters related to the executive. Build and maintain strong professional relationships with key contacts. Confidentiality and Discretion Handle sensitive and confidential information with utmost discretion. Ensure compliance with company policies and standards in all administrative tasks. Project and Event Support Assist in organizing corporate events, conferences, and special projects. Support the executive in managing strategic initiatives and tracking progress. Job Requirements Administrative Executive/Sr Executive Essential educational qualifications, experience, and qualities required for the role of Administrative Executive in Kolkata: Education : A bachelor s degree in any discipline. Experience : 3 to 7 years in an administrative support role. Skills: Excellent organizational abilities with an ability to multitask and prioritize effectively. Capability to maintain confidentiality and handle sensitive information. Exceptional attention to detail and problem-solving skills. Experience in travel arrangements, office management, and scheduling systems. Why Join Fusion CX? At Fusion CX, we offer more than just a job we provide an opportunity to grow and thrive in a global, dynamic, and fast-paced environment. As an integral member of our team, you will play a vital role in supporting top executives, managing critical tasks, and driving efficiency in administrative processes. We value proactive, detail-oriented individuals who are ready to take on challenges and contribute to the success of a leading MNC in the ITES sector. If you are looking for administrative jobs in Kolkata that offer growth, stability, and exposure to exciting corporate events and projects, then Fusion CX is the place for you. Here you will be at the heart of the organization s administrative functions, ensuring smooth operations and providing exceptional executive support. This is an urgent requirement. Apply today for this admin job vacancy in Kolkata and become part of a team where your contributions are valued and recognized!
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
We are looking for Pension Systems Configuration Analysts to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role if you already have experience in configuring and/or testing software platforms and are looking for the next step in your career. Core Duties/Responsibilities The Pensions Systems Configuration Analyst is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Agree the scope of work when undertaking a pension s analysis task and to provide accurate estimates to the relevant Project Manager for the work to be included. Configure, test, implement and maintain specific pension s elements across the whole suite of the Pension Systems. Configuration elements include but are not limited to: Letter and document outputs Report outputs Web Self Service functionality for employer and scheme member users Pensioner payroll parameters Interface data ingestions and output Workflow processing Continuously develop a professional, technical, and commercially aware approach to delivery of tasks. Undertake analysis on new pensions projects and/or enhancements to existing projects. Analyse changes and enhancements to client s pensions schemes by taking a view of their impact on the software as installed for the client. Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided. Technical/Software development aptitude & ability. Experience of configuration and/or testing of large scale financial or HR software platforms and systems desirable or a related area within platform development, configuration or testing. Ability to understand basic data schema models Knowledge of PL/SQL scripts in either SQL or Oracle environment. Qualifications in either a financial services or IT environment Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects. Demonstrable software development capability. Demonstrate commercial awareness & operational efficiencies/income generation in current role. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of own work / contribution to team workload Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Quality of support given to colleagues Development of technical knowledge and skill Contribution to target achievement and team goals Successful delivery of task
Posted 3 weeks ago
2.0 - 4.0 years
9 - 10 Lacs
Gurugram
Work from Office
This role is responsible for capturing and summarizing Mergers & Acquisitions information and updating our database, available online to subscribers. You will be assigned to the Market as geographical coverage where you will search and document information on data points related to each M&A deal, including but not limited to deal type, payment methods, deal values, deal participants, sources, dates, and statuses. While the role may include specific projects or client queries assigned to you by your manager, this is not a customer-facing role. Responsibilities: Maintain and add real-time news into our M&A historical database via our internal software. With the help of an aggregated news service and via primary internet research you will download, research, prioritize and process all news articles relating to your area/specialism. Improve existing processes and procedures to enhance the speed and accuracy of our product. Expand existing data by offering research on regional regulations and new sources of data. Build and update regional documentation, such as internal procedures, news collection methods, definitions, and download processes to ensure standardization amongst research teams. Maintain productivity standards by efficient individual timekeeping and following research processes. Maintain quality standards by giving peer to peer checking procedures. This role will be working for Zephus, a Moody s Analytics company. Full in-house training will be provided for the first 3 weeks. This will be in-office training. Following the training period the position will offer hybrid working at our offices in Gurugram. Qualifications: Fresh Graduates, that would like to have a career in data administration are welcome to apply Good organization, attention to detail, problem-solving, and verbal and written communications skills Ability to multi-task and adapt to shifting priorities Knowledge of Microsoft Office suite (word, outlook, excel etc) Proficiency in English
Posted 3 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
We are looking for Pension Systems Configuration Analysts to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role if you already have experience in configuring and/or testing software platforms and are looking for the next step in your career. Core Duties/Responsibilities The Pensions Systems Configuration Analyst is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Agree the scope of work when undertaking a pension s analysis task and to provide accurate estimates to the relevant Project Manager for the work to be included. Configure, test, implement and maintain specific pension s elements across the whole suite of the Pension Systems. Configuration elements include but are not limited to: Letter and document outputs Report outputs Web Self Service functionality for employer and scheme member users Pensioner payroll parameters Interface data ingestions and output Workflow processing Continuously develop a professional, technical, and commercially aware approach to delivery of tasks. Undertake analysis on new pensions projects and/or enhancements to existing projects. Analyse changes and enhancements to client s pensions schemes by taking a view of their impact on the software as installed for the client. Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided. Technical/Software development aptitude & ability. Experience of configuration and/or testing of large scale financial or HR software platforms and systems desirable or a related area within platform development, configuration or testing. Ability to understand basic data schema models Knowledge of PL/SQL scripts in either SQL or Oracle environment. Qualifications in either a financial services or IT environment Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects. Demonstrable software development capability. Demonstrate commercial awareness & operational efficiencies/income generation in current role. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of own work / contribution to team workload Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Quality of support given to colleagues Development of technical knowledge and skill Contribution to target achievement and team goals Successful delivery of task
Posted 3 weeks ago
7.0 - 10.0 years
12 - 16 Lacs
Gurugram
Work from Office
Job Description : We are seeking a dynamic andresults-driven Channel Sales Manager to join our growing team. The idealcandidate will have a proven track record of building and managing channelpartner relationships, driving revenue growth through partner channels, and achievingsales targets. The ideal candidate will have a strong background in IT/ITESsales, extensive experience in channel partner management, and a proven trackrecord of driving revenue growth. This role requires a strong understanding ofthe cybersecurity market, excellent communication and negotiation skills, andthe ability to work effectively in a fast-paced and dynamic environment. Role & Responsibilities : Channel Partner Identification : Identify and onboard channel partnerswith a proven track record in IT/ITES sales, particularly for similar products(like \u2013 Firewall/End point security products). Evaluate potential partnersbased on their market expertise, customer base, and sales capabilities. Contract Negotiation : Negotiate contractual agreements with new channel partners, ensuringmutually beneficial terms and conditions that align with our businessobjectives. Onboarding and Training : Conduct comprehensive product and sales training sessions for newlyonboarded channel partners to equip them with the necessary knowledge andskills to effectively market and sell our solutions. Relationship Building : Build and maintain strong, long-term relationships with keystakeholders, including management, owners, and founders of channel partnerorganizations. Act as a trusted advisor and liaison between our company and thechannel partners. Sales Support : Collaborate closely with channel partners to support lead generationefforts, facilitate deal closures, and provide timely assistance to addresscustomer inquiries and concerns. Sales Strategy Development : Develop tailored sales strategies and initiatives to empower channelpartners in driving both top-line and bottom-line growth. Utilize marketinsights and trends to identify opportunities for revenue enhancement. Marketing and Promotions : Design and implement targeted marketing campaigns, promotionalactivities, and incentive programs to drive product awareness and demand amongchannel partners and end customers. Sales Metrics Monitoring : Establish key performance indicators (KPIs) and sales metrics tomonitor channel partner performance, track growth, and identify areas forimprovement. Regularly analyze data to measure the effectiveness of salesstrategies and initiatives. Individual Sales Contribution : Actively engage in sales activities,including prospecting, lead generation, and deal closure, to contribute tooverall revenue targets. Lead by example and demonstrate best practices insales execution. \u200b Team Leadership Experience : Demonstrate leadership capabilities by having previously led a team of5 or more salespersons. Provide mentorship, guidance, and support to teammembers to foster their professional development and drive collective Requirements 1.Total 7-10 years of experience in a similar profile. 2.Minimum of 4 years\u2019 experience in B2B Sales, of Industry sectors \u2013 Retail/Education/Hospitality/IT Technology/ IT Services/ IT hardware organization where in managing resellers/ franchisees/ channel partners. 3.Strong negotiation skills and the ability to cultivate strategic partnerships with channel partners. 4.Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. 5.Demonstrated leadership experience, including managing a team of sales professionals, in the past, for providing guidance and support to drive individual and collective success. 6.Good understanding of cybersecurity products and industry trends, with a passion for technology and innovation. 7.Strategic thinker with the ability to develop and execute sales and marketing strategies to achieve business objectives. 8.Analytical mindset with the ability to leverage data and metrics to drive informed decision-making. 9.Proactive and results-oriented approach, with a focus on delivering exceptional customer experiences and driving revenue growth. 10.A willingness to learn technical details of the product. 11.Experience in B2B SAAS is preferred. 12.Should be process-oriented and disciplined. Benefits Our Benefits Include: Health Insurance, Performance-Based Bonuses (For Specific Roles), Wellness Programs \u2013 Access to mental health support, meditation sessions, and ergonomic workspaces to ensure a healthy and productive work environment, Team Lunches & Celebrations \u2013 Regular team lunches, parties, and win celebrations to foster a collaborative and fun work culture.
Posted 3 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Chennai
Work from Office
About iamneo At iamneo , we re redefining the future of learning with innovative AI-driven solutions. We are a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS , BFSI, and Education industries. As a bootstrapped-profitable company, We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree , Socgen , HCLTech , Virtusa, Hexaware, Gallagher, and more than 35 other customers . In the education sector, Manipal University, LPU, VIT, SRM, BITS Pilani, Chitkara University and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. We re on an exciting growth journey and are looking for a Talent Acquisition Partner who s more than just a recruiter you re a talent hunter with a passion for finding the right people and bringing them on board. What You ll Do: Be an individual contributor, owning the entire recruitment journey from start to finish. Dive deep into role requirements and work closely with hiring managers to craft winning hiring strategies. Get creative with talent acquisition strategies to attract the best tech talent. Lead talent branding efforts to make iamneo the go-to destination for tech professionals. Identify , engage, and convince top-tier candidates, ensuring a smooth candidate experience every time. Speak the language of tech to evaluate candidates who align with our mission. Bring recruitment to a close swiftly, focusing on quality hires and timely closures. What s in It for You: Be part of a fast-growing, AI-driven startup where you ll make a direct impact. Ownership of your work in a dynamic and collaborative environment. Career growth in a role that bridges tech, product, and talent acquisition. Opportunities to work with innovative talent and cutting-edge technology. What We re Looking For: Minimum 6 years of experience in tech talent recruitment in software product companies is a mus t . Strong understanding of tech with great communication skills. A sales mindset you know how to headhunt, convince, and close deals. Data-driven, numbers-focused approach to recruitment. Good to Have : Engineering background or MBA from Tier 1/Tier 2 institutes. Bonus Points : Experience in HR Tech or L&D companies will get you extra brownie points! Who Shouldn t Apply: If you re looking for a predictable, structured environment with rigid processes, this may not be the right fit. Candidates without tech experience or exposure to recruiting for tech roles might find it challenging to thrive here. If you prefer large, corporate environments and are uncomfortable with fast-paced, dynamic workspaces, this role may not suit your style. We re all about flexibility, innovation, and embracing change. If that sounds like your kind of place, we d love to hear from you!
Posted 3 weeks ago
10.0 - 15.0 years
35 - 40 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About iamneo.ai Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that s transforming how tech talent is upskilled, evaluated and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions including BITS Pilani, VIT, SRM, LPU, and Manipal. As an NIIT Venture, we re backed by NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-first, product-driven approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. Role Overview As a Presales Lead at iamneo.ai, youll bridge the gap between our innovative solutions and client needs. Your expertise will guide potential clients through our offerings, ensuring tailored solutions that drive value and foster long-term partnerships. Key Responsibilities Solution Design & Customization: Collaborate with clients to understand their requirements and craft bespoke solutions that align with their objectives. Presentations & Demonstrations: Develop and deliver compelling presentations and product demonstrations that showcase the value proposition of our offerings. Innovative Sales Pitches: Design and implement creative sales strategies that resonate with diverse client profiles. Product Training: Educate and train the sales team on product functionalities, updates, and best practices to ensure consistent messaging. Feedback Integration: Gather client feedback and collaborate with product teams to refine offerings and address market needs. Proposal Development: Assist in crafting detailed proposals and responses to RFPs, ensuring alignment with client expectations. Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, facilitating smooth communication and project execution. Market Analysis: Stay abreast of industry trends, competitor offerings, and emerging technologies to inform strategy and positioning. Qualifications Educational Background: Bachelors or Masters degree in Business, Engineering, Computer Science, or a related field. Experience: 8-12 years in presales, solution consulting, or related roles within the EdTech or SaaS sectors. Technical Proficiency: Strong understanding of SaaS platforms, integration methodologies, and solution architecture. Communication Skills: Exceptional verbal and written communication abilities, with a knack for storytelling and persuasion. Analytical Thinking: Ability to analyze client needs and translate them into actionable solutions. Team Collaboration: Proven track record of working cross-functionally with sales, product, and marketing teams. Adaptability: Comfortable navigating dynamic environments and adjusting strategies based on evolving client needs. Why Join iamneo.ai? Innovative Environment: Be part of a forward-thinking team thats reshaping the future of education and assessment. Growth Opportunities: Engage in continuous learning and professional development initiatives. Collaborative Culture: Work alongside passionate professionals committed to excellence and innovation. Impactful Work: Contribute to solutions that make a tangible difference in the learning journeys of countless individuals
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Ghaziabad, New Delhi, Delhi / NCR
Work from Office
Fresher Fresher, Sales, MBA, Marketing, Communication, Vendor Development, BDM, MBA, Marketing, BPO, Calling Operation Sales Revenue Oder Generation Business Development Lead Generation Client Meeting Sales Operation Business Query
Posted 3 weeks ago
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