422 Ites Jobs - Page 4

Management Level F Business Division: EQ Retirement Solutions Business Function / Department: Professional Services Job Title: Senior Pension Systems Configuration Team Leader Reporting to (Job Title): Pension Systems Configuration Delivery Manager Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for experienced Team Leaders to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role for you if you already have experience in leading a team which delivers configuration and/or testing of package software systems and are looking for that next step in your career. Core Duties/Responsibilities The Senior Team Leader is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Management of a team whos core duties are the configuration of system elements including but are not limited to: Document and Report outputs Web Self Service functionality Pensioner payroll parameters Interface data ingestions and output Workflow processing Pension benefit calculations Continuously develop a professional, technical, and commercially aware approach to managing your team. Assist in the development of less experienced Team Leaders in the configuration delivery area Line Management Supporting new staff with their onboarding process and initial training programme Arranging and conducting regular 1-1 s with your team Reviewing and actioning engagement survey and improvements General HR administration - For example, managing and approving employee leave (annual, sick etc), approving weekly timesheets etc Leading quarterly appraisals with your team Supporting team members with their development Assisting with recruiting and inducting new people Ensuring compliance to EQ standards Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided Technical/Software development aptitude & ability Experience of configuration and/or testing of large scale financial or HR software platforms and systems desirable or a related area within platform development, configuration or testing. Experience of leading a successful delivery or project team Qualifications in either a financial services or IT environment Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects Demonstrate commercial awareness & operational efficiencies/income generation in current role. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of work across the team Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Development of technical knowledge and skill Contribution to team goals Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

Hi Folks! Scorelabs is hiring for banking process. Candidate should be good in English + Tamil, Hindhi,Malayalam ,Kannada Qualification : Graduates Only Can Apply 6 days working Grab this opportunity to work with for Banking process Required Candidate profile Only Expereince Candidates can Apply Person Should have 1 Year Of Exp In Any Voice Process Interested can Call to below Number. Hr Bhargavi - 9182294454

Top MNC BPO is hiring for the Premium Non-Voice and Chat Process. Candidate Must be excellent in English Communication. CTC - Upto 3.60 LPA Rotational Shift 5 & 6 working Days Call /WhatsApp- 9147047911, 6296317938, 9007152957

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD

About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that s transforming how tech talent is upskilled, evaluated and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions including BITS Pilani, VIT, SRM, LPU, and Manipal. As an NIIT Venture, we re backed by NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-first, product-driven approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. Job Brief We re seeking a dynamic Regional Sales Manager - University Solutions to lead our university sales efforts in Hyderabad. In this pivotal role, you will independently develop and execute strategies to build and manage relationships with universities, enhancing our mission to revolutionize coding education. You ll play a critical role in establishing our presence in the educational sector in Hyderabad, driving growth, and making a significant impact on the future of coding education. What You ll Do: Drive Strategic Partnerships Develop and implement a strategic plan to establish and expand partnerships with universities, focusing on aligning our coding education solutions with their curriculum and goals. Identify and engage key decision-makers within universities, presenting the value of iamneos offerings and securing long-term agreements. Lead Business Development Execute targeted outreach and relationship-building activities to position iamneo.ai as the preferred partner for coding education. Leverage industry insights and market data to drive growth strategies and achieve sales targets. Shape and Support Initiatives Collaborate with internal teams to tailor our solutions to meet the specific needs of university clients, ensuring our offerings are effectively integrated into their programs. Provide feedback and insights to the product team to help refine and enhance our solutions based on market and client needs. Champion Growth and Innovation Act as a thought leader in the education technology space, staying abreast of trends and developments that could impact university partnerships. Develop and implement creative sales strategies and initiatives to maintain competitive advantage and achieve growth objectives. Lead with Vision Work closely with the senior management to align sales strategies with our broader organizational goals. Oversee the development of sales materials, presentations, and other resources to support university engagement and partnership efforts. What you bring: At least 8 years of experience in business development or sales, with a strong focus on the educational sector and university partnerships. Deep understanding of the EdTech market dynamics and SaaS business models . Proven track record of successfully building and managing university relationships and driving significant revenue growth. Exceptional negotiation, presentation, and communication skills, with the ability to influence and engage stakeholders at all levels. Strategic thinker with a data-driven approach to decision-making and a passion for innovation in educational technology. Work Environment Location: Based in Hyderabad, handling all university sales responsibilities independently. Flexibility: Embrace autonomy with flexible work hours, as long as results are achieved and goals are met. What s in It for You A competitive salary that reflects your experience and achievements because we value top talent. A comprehensive benefits package including health insurance and performance-based bonuses. The opportunity to shape the future of coding education through strategic university partnerships while working in a dynamic, mission-driven environment. If you re excited about the chance to drive growth and make a meaningful impact in educational technology, we d love to hear from you. Apply with your resume and a cover letter that highlights why you re the perfect fit for iamneo.

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: MIS Technology(MIS TECH) Job Category: Engineering & Technology Experience Level: Experienced Hire Skills and Competencies Must have 11+ years experience on Product management and related work areas Experience as a Product Analyst or Product Owner supporting one or multiple complex applications and business processes. Proven ability to manage multiple IT projects and products with internal and external dependencies and complex scopes. Skilled in providing direction to project teams, including employees, on-site consultants, and offshore resources. Experience with Regulatory Reporting would be preferred Strong capability to liaise across business, design, and delivery partners to ensure clarity of business objectives and transition into a Subject Matter Expert role. Ability to interact with Business and understand the requirements Hands-on experience with SQL; Python experience is good to have Agile Methodology-Lead project ceremonies using agile methodologies, such as Scrum and Kanban, to ensure successful delivery. Developing product strategies/roadmaps and execution including proper assessment, planning, requirement gathering, prioritization and development Familiarity with managing estimation, requirements, and scheduling efforts within an SDLC framework. Education : B.Tech /MBA/MS Product Management / Technology Management Responsibilities Own delivery from end to end, including process improvements and technology modernization to achieve end results. Ensure effective delivery by breaking down product vision into codable and measurable components with detailed user stories. Manage product meetings, estimation, and planning efforts, ensuring alignment with SDLC frameworks. Review and clarify project requirements, provide estimates, and create achievable project plans. Participate in group planning and prioritization efforts to ensure alignment with business goals. Act as a primary liaison across business, technology, and design teams to ensure the successful transition of business objectives into actionable deliverables. Provide well-crafted and timely stakeholder communications. Liaison with senior leadership and mentor junior team members across locations Lead enterprise-wide cultural initiatives About Team The Moody s Ratings Technology Team is actively searching for an AVP Mgr-Product Managment will be leading the transition of platform technologies from one vendor to another, ensuring seamless integration and minimal downtime. Provide technical support to team members, addressing their queries and assisting with complex issues. Mentor team members by sharing expertise and best practices, fostering professional growth and development.

Hiring freshers for multiple positions. Location: AP and Telangana 1. Software Developer. 2. AR caller 3. BPO Freshers

Hiring freshers for multiple positions. Location: AP and Telangana We are hiring freshers for Multiple positions based on skills. 1. Software Developer. 2. AR caller 3. BPO Freshers Thanks HR

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Customer Service Process Specialist Respond to customer inquiries via phone, email, and chat in a timely and professional manner. High school diploma or equivalent; college degree preferred. For faster response WHATSAPP cv to HR 79827 39499

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: International customer Support Salary -5 LPA Freshers can apply Shift :Rotational shift Work Days:5 days working with Rotational week offs. 2 Days rotational off To get your interview scheduled, Call or Whatsapp: *Surbhi 7880292299 You can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

ICA is looking for IT / ITeS - Vocational trainer to join our dynamic team and embark on a rewarding career journey. Curriculum Development: Creating and designing vocational training programs and curricula that align with industry standards and the specific skill requirements of the target profession Skill Instruction: Providing practical training and instruction in areas such as technical skills, trade skills, computer applications, machinery operation, or specialized knowledge relevant to the chosen vocational field Classroom and Lab Instruction: Conducting training sessions in both classroom and hands-on laboratory or workshop settings to facilitate skill development Assessment and Evaluation: Developing assessment methods and tools to measure the progress and proficiency of trainees Evaluating trainee performance and providing feedback for improvement Resource Utilization: Utilizing training materials, equipment, and resources effectively to enhance the learning experience Adaptability: Adapting training methods and materials to cater to the diverse learning styles and needs of trainees, which may include individuals with varying levels of prior knowledge and experience Safety Compliance: Ensuring that safety protocols and procedures are followed during training sessions, particularly in industries where safety is a critical concern Industry Knowledge: Staying updated with industry trends, technological advancements, and changes in vocational standards to provide relevant and up-to-date training

As a Process Executive in a small team, you will be processing Payroll Control and Pension Reconciliations. Payroll Control involves processing payroll and tax controls, checking the correct amount of tax deducted from member s pensions is reported to the UK government department, His Majesty s Revenue and Customs (HMRC), and that EQ pay the correct amount of tax due. You will be responsible for sourcing and collating data into existing templates to support this. Pension Reconciliations involves reconciling money in EQ/client bank accounts with figures reported from EQ pension administration systems which is essential for EQ to meet regulatory and contractual requirements. Working in a small team, you will be responsible for sourcing and collating data to produce pension reconciliation reports in existing templates, by specific deadlines, identifying and raising any mismatches that need correction. The reports are then shared internally with other teams in Retirement Solutions and shared externally with clients. Core duties and responsibilities: The successful candidate will be responsible for: Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure reporting and process deadlines are met Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data Skills, Capabilities Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills Strong organisational and multi-tasking skills to manage workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and a basic understanding of formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience of working in an operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Core Values Behaviours: Acts with integrity and high personal standards in dealings with others Treats others with respect, openness, honesty and fairness (empathy) Consistently demonstrates the EQ values, even under pressure. Positive, enthusiastic and supportive of others Promotes teamwork and works effectively with others to achieve own and wider business goals Is receptive, flexible and resilient Continuously learns and improves from experience and shares this with others Effective use of own time and commits to realistic deadlines. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental Life cover 3 times of concerned CTC

WORK FROM OFFICE Hi, We are hiring for a InternationalVoice Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: 1 yrs International customer Support Salary -5 LPA Shift :Rotational shift Work Days: 6 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Surbhi 7880292299 You can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call naveen 9962331867 for more info NO PLACEMENT CHARGES Thanks, naveen 9962331867

Achieving your own and your teams target. 1. Responsible for acquiring and developing new business from IT -ITes . 2. Business plan for increasing the profitability of the division i.e., cost control and cost-based Decision-making. 3. Profit planning in relation to overall corporate objectives. 4. To close deals for the leads generated either by self initiated calls or internal leads given. 5. Responsible for Payment Collection from the customers. 6. Ensuring all support staff play a key role in servicing the client accounts. 7. Conducting weekly reviews with his immediate Boss and fellow colleagues. 8. Commercial judgments and customer orientation to develop along with the principles. 9. Seeing the sale through, providing good customer service and continuing business development 10. Looking for opportunity identifying wider sales across the whole account. 11. Attending Product Training organized by Principles for Upgrading Product Knowledge. 12. Researching customers profile for accurate positioning giving effective and Skillful Presentations. 13. Working as per the company's predefined Rules & Regulations. 14. Coaching and mentoring of the team.

Achieving your own and your teams target. 1. Responsible for acquiring and developing new business from IT -ITes . 2. Business plan for increasing the profitability of the division i.e., cost control and cost-based Decision-making. 3. Profit planning in relation to overall corporate objectives. 4. To close deals for the leads generated either by self initiated calls or internal leads given. 5. Responsible for Payment Collection from the customers. 6. Ensuring all support staff play a key role in servicing the client accounts. 7. Conducting weekly reviews with his immediate Boss and fellow colleagues. 8. Commercial judgments and customer orientation to develop along with the principles. 9. Seeing the sale through, providing good customer service and continuing business development 10. Looking for opportunity identifying wider sales across the whole account. 11. Attending Product Training organized by Principles for Upgrading Product Knowledge. 12. Researching customers profile for accurate positioning giving effective and Skillful Presentations. 13. Working as per the company's predefined Rules & Regulations. 14. Coaching and mentoring of the team.

Customer Support Executive - International Call Center - BPO Jobs Profile - Travel Process Associate Salary - 28k -45k Shift - Rotational Immediate Joiners No Placement Charges Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Anjali - 8290468925 Perks and benefits Good Incentive and Cab Facility

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are hiring @ (WORK FROM OFFICE) 1. Good communication skills in Kannada With Avg Eng. 2. Handling Voice calls (Domestic process) 3. Positive attitude and commitment to grow with the organization. 4. Work Location Is Hyderabad & Bangalore Required Candidate profile Graduate/Undergraduate (any degree) Fresher/Experienced (0-1 yrs) The candidate should be able to speak in Kannada or Tamil Associates need to handle Customer Inbound calls Hr Meghana - 9573394839

Greetings From Scorelabs Inc! We have openings for a Tele-calling role Inbound / Outbound Calling Good candidates aspiring to make a career have ample growth opportunities Rotational Off Required Candidate profile ANY GRADUATE OR POSTGRADUATE CAN APPLY. THE PERSON SHOULD SPEAK ENGLISH & HINDI / KANNADA / TELUGU /Malayalam FRESHERS & EXPERIENCED CAN APPLY. Hr Akhila -9121246597

Greetings From Scorelabs! Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility Suggesting the customer alternative products based on need, lifestyle & spending power Required Candidate profile Freshers & Exp Both are Eligible Minimum 1 Year Experience In Any Voice Process Ability to converse in multi-language (Hindi , English) Call Hr Akhila -9121246597

Job Description Designation: Manager - Legal Department: Finance Accounts - Legal Shift: 11am to 8pm / 12pm to 9pm Work Location: Airoli, Navi Mumbai Duties Responsibilities : Project Management specializing in Contracts Commercial Law Risk Mitigation and Contractual Negotiations Strong Knowledge of Legal Drafting, reviewing and vetting Experienced in managing projects involving Contract Management, extensive legal research Criteria: Legal Drafting skills, Good Communication skills, Knowledge of International Contracts and its drafting Good knowledge of MS -Excel, its formula and working, CLM tool knowledge Experience in Labour-related laws would be an added advantage Qualification : Bachelor s degree in law (LLB) from a reputed College/ University 8-10 years experience in Law Firm/ Mid-size Corporate, ITes/BPO company(preferred)

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: ROC(ROC) Job Category: Corporate Services Experience Level: Experienced Hire Skills and Competencies Excellent attention to detail and ability to complete repetitive processes with no error. Strong written and verbal communication skills with an ability to communicate business concepts to a senior audience. Proactive team player who can meet tight deadlines, manage multiple tasks, and quickly adapt to changing priorities Highly organized and efficient. Competency in Microsoft Office (Outlook, Excel, Word, and PowerPoint). A strong client-focused orientation with the drive and passion required to achieve results and ensure customer satisfaction. Strong interpersonal and teamwork skills. Education Postgraduate or graduate within financial discipline with 5+ years of relevant experience. Demonstrate experience working with databases and systems. Experience working in a GCC setup in a financial environment is preferred. Role As a Data Operations Associate, you will work in a dedicated team supporting a global process for set up and reviews of Periodic Review announcements, entering financial data into Moody s internal databases. In this role, you will be required to understand an operational process, perform market data research, navigate various data environments to make data updates, perform data integrity checks, interpret policies and procedures, provide a high level of service and track and report on activity. Responsibilities Support Periodic Review Announcement set-up and reviews, data capture, data quality assurance, and tracking support to the rating analysts and team workflow Develop and serve as Subject Matter Expert for the set-up and reviews, emphasizing on business process and documentation requirements Deliver efficient, timely and high quality of service, across a high volume of transactions. Demonstrate the ability to interact professionally with clients and deliver a high level of service across a high volume of transactions. Capable of working effectively within a virtual (on-shore/off-shore) team environment Identify, research and resolve issues involving process or processing errors. Organizes work to meet deadlines and time sensitive requests/projects. Provide back-up coverage for team in Costa Rica in the event of absence and holidays to ensure seamless service Perform administrative tasks including data updates, preparing AOPR actions, and press release templates, and disclosures consistent with regulatory requirements, internal policies, and guidelines for designated LOB support. Monitor designated mailboxes to ensure timely and effective handling of internal and external client requests. Prioritize work to meet deadlines and time-sensitive requests/projects. Facilitate resolution to technical issues and/or more sophisticated external inquiries with supervision by Specialist/Team Leader in Costa Rica. Exercise professionalism, discretion and judgment to communicate requests and/or concerns to upper management as needed. Build positive relationships with clients to ensure customer satisfaction. Resolve basic client inquiries. Promptly and efficiently raise conflicts / problems / database / data inconsistency. Identify and research issues and/or discrepancies with data and/or requests for follow-up with the analyst. Demonstrate increasing awareness of procedures, guidelines, and regulatory requirements as it pertains to their job function by asking relevant questions. Liaise with Rating Teams and other Moody s departments (Commercial, Information Technology, etc.) as needed. Willing to accept new challenges and demonstrate flexibility with last-minute changes in commitments and deadlines. Contribute positively to the team even under pressure or when performing routine and/or administrative tasks. Place the interest of the team above individual self-interest. This job description is issued as a guideline to assist you in your duties, it is not exhaustive, and we would be pleased to discuss any constructive comments you may have. Because of the evolving nature and changing demands of our business this job description may be subject to change. You may, on occasion, be required to undertake additional or other duties within the context of this job description, and according to the needs of the business. About the team At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are -with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. The RTS (Rating Transaction Service) provides transaction management support, workflow coordination, rating desk services, and other broad operational support to Moody s Investors Service s Rating teams. The department works closely with the lines of business to improve both business process and data quality across the rating lifecycle. The RTS has over 100 employees in 5 countries and is a key player in business process development, new company wide initiatives, and technology projects.