422 Ites Jobs - Page 3

Openings for International Voice Process- US healthcare (For Freshers) Freshers with other field experience with good communication skills can apply(from 2020 passed out onwards only) Designation : Trainee Client Service Executive (Night shift-Voice process). Job Location : Tidel Park in Taramani or Premises in Perungudi (Next to Perungudi EB office), Chennai(Location depends on project assigned) Job Roles : Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. To make calls to patients on behalf of doctor's office Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should be Willing to work in Night shift (5.30 PM to 2.30 or 8.30 PM to 5.30 AM-depends on project assigned) Should be willing to join immediately for work from office mode Any degree or Diploma(12+Diploma only) is mandatory- Freshers from 2020 passed out onwards only Should have Good English communication skills (Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Food facility available for all night shift employee. Medical insurance facility for all employees For queries pls WhatsApp to 9176282509 or email to ceciliea@scioms.com Salary : For Freshers -Rs. 17750/- as CTC per month For Experienced in AR calling/Patient calling process as per industry standards)

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Roles and Responsibilities International Call Center Fresher's & Experienced Ecommerce BPO Voice Process Any graduates /12th pass good communication Day shift Work from Office ONLY Desired Candidate Profile No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Management Level I Business Division: EQ Retirement Solutions Business Function / Department: Professional Services Job Title: Pension Systems Configuration Analyst - Jnr Mode of Employment: 6 Months Internship & Permanent Employment Reporting to (Job Title): Pension Systems Configuration Team Leader Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for Pension Systems Configuration Analysts in a junior capacity to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role if you are looking to gain experience in configuring and/or testing software platforms with opportunities for promotion after gaining experience on the job. Training and support will be given to help your development. Core Duties/Responsibilities The Pensions Systems Configuration Analyst is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Configure, test, implement and maintain specific pension s elements across the whole suite of the Pension Systems. Configuration elements include but are not limited to: Letter and document outputs Report outputs Web Self Service functionality for employer and scheme member users Pensioner payroll parameters Interface data ingestions and output Workflow processing Calculations configuration Continuously develop a professional, technical, and commercially aware approach to delivery of tasks. Undertake analysis on new pensions projects and/or enhancements to existing projects. Analyse changes and enhancements to client s pensions schemes by taking a view of their impact on the software as installed for the client. Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided. Technical/Software development aptitude & ability. Ability to understand basic data schema models Knowledge of PL/SQL scripts in either SQL or Oracle environment. Qualifications in either a financial services, mathematics or IT area Demonstrate commercial awareness & an understanding of process efficiency. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of own work / contribution to team workload Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Quality of support given to colleagues Development of technical knowledge and skill Contribution to target achievement and team goals Successful delivery of task Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the business Identify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional quality Managing all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgets Creating various approaches negotiating and fostering relationships with internal and external partners Developing new business approaches and technologies across departments and clients Create business cases make recommendations regarding benefits financials risks contractual requirements and the long-term sustainability of initiatives Complex change management through collaborating and influencing Skills required -Lean Six Sigma Green Belt Black Belt certification Exposure to Robotic Process Automation RPA in BPO ITES environment Business acumen and strong result orientation Excellent communication and project management skills Ability to create powerful presentations and business cases Strong stake holder and relationship management skills and dealing with senior executives Previous experience in leading continuous improvement initiatives projects Highly self-motivated proactive and eager to develop new capabilities in evolving role Qualifications Bachelors degree or Post Graduate degreeLean Six Sigma Green Belt Black Belt certification

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are Hiring for International BPO Customer Service - Voice / Chat Blended / Travel Process / Technical Process Location - Gurgaon Salary up to 6 lpa 5 Days Working Rotational Shift Cab Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Anjali - 8290468925 Perks and benefits Good Incentive and Cab Facility

We are Hiring for International BPO Customer Service - Voice / Chat Blended / Travel Process / Technical Process Location - Gurgaon Salary up to 6 lpa 5 Days Working Rotational Shift Cab Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Anjali - 8290468925 Perks and benefits Good Incentive and Cab Facility

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: MIS Technology(MIS TECH) Job Category: Engineering Technology Experience Level: Experienced Hire Skills and Competencies Must have 11+ years experience on Product management and related work areas Experience as a Product Analyst or Product Owner supporting one or multiple complex applications and business processes. Proven ability to manage multiple IT projects and products with internal and external dependencies and complex scopes. Skilled in providing direction to project teams, including employees, on-site consultants, and offshore resources. Experience with Regulatory Reporting would be preferred Strong capability to liaise across business, design, and delivery partners to ensure clarity of business objectives and transition into a Subject Matter Expert role. Ability to interact with Business and understand the requirements Hands-on experience with SQL; Python experience is good to have Agile Methodology-Lead project ceremonies using agile methodologies, such as Scrum and Kanban, to ensure successful delivery. Developing product strategies/roadmaps and execution including proper assessment, planning, requirement gathering, prioritization and development Familiarity with managing estimation, requirements, and scheduling efforts within an SDLC framework. Education : B.Tech /MBA/MS Product Management / Technology Management Responsibilities Own delivery from end to end, including process improvements and technology modernization to achieve end results. Ensure effective delivery by breaking down product vision into codable and measurable components with detailed user stories. Manage product meetings, estimation, and planning efforts, ensuring alignment with SDLC frameworks. Review and clarify project requirements, provide estimates, and create achievable project plans. Participate in group planning and prioritization efforts to ensure alignment with business goals. Act as a primary liaison across business, technology, and design teams to ensure the successful transition of business objectives into actionable deliverables. Provide well-crafted and timely stakeholder communications. Liaison with senior leadership and mentor junior team members across locations Lead enterprise-wide cultural initiatives About Team The Moody s Ratings Technology Team is actively searching for an AVP Mgr-Product Managment will be leading the transition of platform technologies from one vendor to another, ensuring seamless integration and minimal downtime. Provide technical support to team members, addressing their queries and assisting with complex issues. Mentor team members by sharing expertise and best practices, fostering professional growth and development.

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Asset Mgmt(AM) Job Category: Corporate Services Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. JD - Senior Modelling Services Analyst - Finance Role/Responsibilities: 1) Responsible for Daily, Monthly, and Quarterly tasks, which initially include performing asset and risk valuations. 2) Gather and review daily market data like curves and indices. 3) Deliver portfolio valuations and client-facing activities within the Analytics Delivery Team supporting PFaroe DB, whilst developing technical and product-specific knowledge. 4) Manage client portfolios, including booking portfolios and benchmarks, daily/monthly valuations of the portfolios and rebalancing, and setup Private/OTC securities 5) Assist senior team members in areas such as technical support, training, automation of existing internal processes and production of bespoke client deliverables. 6) Support the team in maintaining and developing client relationships, responding to client queries, and creating documentation. Qualifications: REQUIRED: - Bachelors or masters degree in finance or equivalent degree with a keen interest in modeling financial assets. - Strong knowledge of various investment types such as fixed income, alternatives, derivatives (i.e., Swaps, Options, Forwards, Futures, etc..), and equities. -Knowledge of financial modeling (e.g., discounted cashflow modeling, interest-rate modeling, derivative pricing, etc.) -2-5 years of experience with a financial institution (e.g., within an investment bank or asset manager). - Proficiency in Excel with coding experience. - Studying toward CFA, FRM, PRM, or related professional qualification is advantageous. - Individuals must be organized, dependable, able to multi-task and manage priorities, display initiative, and can work independently in a demanding, fast-paced environment. - Good organizational, communication (verbal written), and interpersonal skills are required. - Candidate should have the ability to transition as priorities change to meet demands. - Ability to work to demanding timescales while maintaining high standards. PREFERRED: - Experience on SQL, R, Python coding. - Knowledge of UK regulations on financial instruments.

Who are we Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. Hustle Mode ON is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020 Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023 Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd 4.7 on Gartner Peer Insights In this role, you will: Support the team to define agree on the project plan, scope, timelines dependencies for implementation When working with specific a/c, benchmark practices/focus areas against other players in that space. Generate and share required reports (as per RASCI matrix) with relevant stakeholders Ensure aligned team members are meeting compliance mandates. Drive resource utilization, cross-collaboration and competency development within the team On a need basis, oversee manage on-the-job performance of aligned team members Required Expertise Experience working in diverse cultures and practices across geographies Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others. Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage. Knowledge of Javascript, CSS, HTML will be an advantage Team handling experience, at least in functional capacity. Preferred Skills Awareness of diverse cultures and practices across geographies Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage. Knowledge of Javascript, CSS, HTML will be an advantage Perks Benefits (India) Best-in-class medical insurance coverage Free lunch dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Please Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast Scale Fast; No Hierarchies for Communication; Deep Dive Innovate; Trust, Do it as you own it; .

Come, be a part of a growing team where you can make an impact! If tackling problems and designing disruptive solutions is your passion, we have the platform for you. Encouraging leadership and supportive mentors will give wings to your ideas. Join us and grow with us! Jobs Business Development Manager Kolkata 29th May 2025 Somnetics is looking for a dynamic Business Development Manager with a strong technical background and proven experience in IT services. Eligibility Requirements : Bachelors degree in Business Administration, Marketing, or related field 5 10 years of experience in Business Development in the IT/ITES domain Strong understanding of software services and enterprise solutions Experience in demonstrating functional activities and customer-facing technology consulting Excellent communication and presentation skills; ability to prepare PPTs Presales experience in enterprise software is a plus Ability to collaborate with cross-functional teams and manage client expectations Strong documentation and reporting skills; able to provide sales forecasts and performance reports Key Responsibilities : Conduct market research and identify new business opportunities Generate and nurture leads through various channels Manage and grow client relationships Develop and execute sales strategies to drive revenue Coordinate between clients and the software development team Support presales efforts and deliver functional demonstrations Ensure smooth internal communication across departments How to Apply : Interested candidates are invited to submit their resume with the following details: Subject line: BDM SIIPL Current CTC Expected CTC

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

& Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In programme management at PwC, you will oversee and coordinate multiple projects to facilitate successful delivery and alignment with organisational goals. Your work will involve strong leadership, communication, and problemsolving skills. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Consulting services, will provide you with the opportunity to help our clients leverage technology to enhance their customer experiences, Responsibilities Use best practices with respect to application development, integration, deployment, unit & system testing Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers Manage end to end implementation project for any of the Adobe Marketing Cloud solution (AEM, Adobe Analytics, Target & Campaign) Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants. Professional demeanor, ability to interact with and lead diverse teams throughout Adobe and communicate with client partner, customer success managers, CXOs and Industry lead Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Adobe s Digital Marketing platform to fulfill those needs. Mandatory skill sets Experience in Digital Marketing cloud solutions (Adobe Experience Manager, Adobe Target, Adobe Campaign, Adobe Analytics) Experience in Technical Program Management, should be able to drive 1520 projects in parallel Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers) Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies Experience working with IT application development projects will be an advantage Proven successful project management experience, preferably delivering large enterprisebased applications and solutions. Innovative thinker, high attention to detail, and thoroughness Excellent problemsolving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. Exceptional team building and team management skills, with proven experience managing virtual (including near and offshore) teams in a international environment Proven technical ability to understand the impact of technical changes, and to articulate highlevel technical solutions to address business problems Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices Preferred skill sets Experience in ERP IMplementation Years of experience required Minimum 8 years of experience plus MBaA is required for the role Overall experience can vary between (816) Years Education Qualification Work experience in IT & ITeS/Software product companies preferred B.E/B.Tech + MBA Education Degrees/Field of Study required Bachelor of Technology, Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Digital Marketing Solutions Optional Skills ERP Implementations Travel Requirements Government Clearance Required?

Operation Executive - Logistic and Freight Forwarding Industry - Chennai Opening: 1 Nos. Job ID: 107596 Employment Type: Full Time Reference: Work Experience: 4.0 Year(s) To 7.0 Year(s) CTC Salary: 3.00 LPA TO 6.00 LPA Function: ITES / BPO / KPO / Customer Service / Operations Industry: Logistic/Freight/Courier Location: Chennai Posted On: 29th May, 2025 Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: We have an urgent opening for the post of Operation Executive for a reputed company in Logistic and Freight Forwarding Industry for their office at Chennai Location. Key Responsibilities: Assist and communicate regularly with customers with inquiries. Receive and process customers orders in a timely and professional manner. Professionally and proactively update customers with shipment status; update overseas offices and customers about potential delays or unusual circumstances Ability to generate spot quote with carrier and good strength to further negotiation. Good command on cw1 for generation of digital shipment job and upload all event with supporting in E-docs Well aware operation task which need to capture in cw1 timely manner. Good control on carrier online booking and SI submission on priority. Escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements Troubleshoot and resolve non-routine or complex issues / escalations with professionalism and in line with OIA service standard and requirement Facilitate business continuity by tracking and ensuring responses to related communications and representing the team in meetings Cooperate and liaise with other departments to solve customer s request and inquiries Ensure data integrity by performing timely and accurate data entry Contribute to the achievement of department KPIs and service level delivery Inform customers about other available services to gain additional business. Follow up on potential business leads and opportunities Update internal parties with the most up-to-date Quotations / routing orders / SOPs. JOB SPECIFICATIONS: Professional Experience and Knowledge (knowledge, skills, education, experience, and abilities essential to perform this job) Minimum 4-5 years of experience in logistics / freight forwarding related industry preferred Proficient in Microsoft Office applications and other technical software Must aware all shipping line booking and SI submission process. Well aware CFS process and Odex process Education and Professional Qualifications: University graduate, preferably in logistics / business administration / marketing; or equivalent in business or related field Candidates Profile: Minimum 4-7 years of experience in logistics / freight forwarding related industry preferred Proficient in Microsoft Office applications and other technical software Must aware all shipping line booking and SI submission process. Well aware CFS process and Odex process Key Attributes: Analytical skills and data analysis required Strong problem solving skills Excellent written and verbal communication skills Ability to remain calm under pressure Customer facing experience preferred Skilled at managing and developing teams Travel Required: Occasional travel is required. Job Hierarchy: Potential promotion to Sr. Executive within Operation duty group. Key Skills : Operation Executive Operations

JD for the HVAC Sustainability Sales Position 1. Should have the thorough knowledge of HVAC system (Central plant Air conditioning Air side system) 2. Should have the ability to understand, benchmark and communicate the energy aspects of HVAC system 3. Deep understanding of energy usage in HVAC system and benchmark to establish the energy savings with right solution 4. Should be able to develop commercial proposal based on the Energy audit, detailed BOQ/BOM 5. Should know the key consultants in retrofit business in the region (West India) 6. Should be able to bring the sales from key domains such as, Hospitality, IT/ITES, Commercial Real estate, Industrial, Manufacturing and Healthcare segment. 7. Capability to develop new customers and grow on existing customers, focus on thinking process and sales methodology 8. Knowledge on competitors products, weakness and strength is desirable 9. BEE certification, CEM, LEED certification will be an added advantage Behavioral Qualities 1. Structured articulation, keeps up to date with whats happening inside and outside, analytical mindset and sales acumen 2. Candidate is a self-driven person, self-reflection and problem-solving skill when comes to challenges 3. Shall be a team collaborative person Experience 1. Min 8-10 Years of domain experience Education 1. BE/B. Tech (Mechanical, Industrial Engg, Electrical Electronics, Production Engg) 2. Any other graduate but with deep domain knowledge matching JD can be an exception

INITIAL 1 YEAR CONTRACT (LPE) Work Location: Patna (Work from Office only) Description • B.E./B. Tech/MCA with a minimum 4 years of experience in IT/ITES • Should have minimum of 2 years of experience in IT Consulting in Government / PSU client. Qualification • B.E./B. Tech/MCA with a minimum 4 years of experience in IT/ITES • Should have minimum of 2 years of experience in IT Consulting in Government / PSU client. Skills IT Consulting e-governance IT Consultancy

The successful candidate will be responsible for: Demonstrating and applying a technical understanding of the team s SOPs, SOP detail and systems Demonstrating and applying a technical understanding of the team s work priorities Creating a weekly team rota and assigning work to team members Monitoring work levels and adjusting accordingly throughout the day to meet process deadlines Monitoring team mailbox/es for emails that trigger processes or move processes to next step Ensuring both new recruits and experienced team members are appropriately trained Being a contact point for EQUK team managers and EQ projects to correspond with regarding matters that impact the team Working alongside the EQUK team to ensure best practices are shared and service standards are met Taking ownership of resolution of risks or issues identified ensuring the Team Leader is fully aware of any ongoing issues Objectively assessing the performance of the team in accordance with process, assessing capabilities and potential keeping the Team Leader informed Supporting the team deliverables by undertaking a range of roles and tasks when required Processing work daily in parallel with responsibilities detailed above Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping EQUK Team Managers and team members informed of progress throughout the day to ensure reporting and process deadlines are met Reconciling payments and client bank account records Identifying potential problems and risks associated with bulk transactions, reports and systems Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data General housekeeping duties, for example filing emails, keeping shared folders tidy Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills. Explains or presents information to individuals or groups in a structured, clear, confident way which is understandable to those with or without knowledge of the subject matter. Explains the reasoning behind what is being said to ensure understanding and acceptance. Strong organisational and multi-tasking skills to manage own and team s workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Strong analytical and problem-solving skills Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and understands formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience in an Accounts, Administration or operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Knowledge or previous experience of a payroll or financial Services environment (desirable but not essential) Knowledge of UK RTI Tax reporting and knowledge of Irish and IOM Tax reporting (desirable but not essential) Experience of working in an operations environment (desirable but not essential) Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC

We are looking for experienced Team Leaders to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role for you if you already have experience in leading a team which delivers configuration and/or testing of package software systems and are looking for that next step in your career. Core Duties/Responsibilities The Senior Team Leader is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Management of a team whos core duties are the configuration of system elements including but are not limited to: Document and Report outputs Web Self Service functionality Pensioner payroll parameters Interface data ingestions and output Workflow processing Pension benefit calculations Continuously develop a professional, technical, and commercially aware approach to managing your team. Assist in the development of less experienced Team Leaders in the configuration delivery area Line Management Supporting new staff with their onboarding process and initial training programme Arranging and conducting regular 1-1 s with your team Reviewing and actioning engagement survey and improvements General HR administration - For example, managing and approving employee leave (annual, sick etc), approving weekly timesheets etc Leading quarterly appraisals with your team Supporting team members with their development Assisting with recruiting and inducting new people Ensuring compliance to EQ standards Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided Technical/Software development aptitude & ability Experience of configuration and/or testing of large scale financial or HR software platforms and systems desirable or a related area within platform development, configuration or testing. Experience of leading a successful delivery or project team Qualifications in either a financial services or IT environment Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects Demonstrate commercial awareness & operational efficiencies/income generation in current role. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of work across the team Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Development of technical knowledge and skill Contribution to team goals Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

Strong coordination skills with the ability to manage multiple tasks and schedules. Business knowledge to identify and address pricing issues. Experience in process setup and streamlining. Excellent communication and interpersonal skills to coordinate with various teams. Ability to manage key projects and initiatives effectively. Experience in product management and data tracking is a plus. Preferred Certifications : IIBA Certifications, Salesforce Certifications, FinancialForce Certification, Apttus/Conga Certification, Agile/Project mgmt. Certifications Education Candidate must have Bachelor s or Master s degree. Responsibilities Coordinate with teams to manage projects, streamline processes, address pricing issues, and ensure successful execution of key initiatives. Roles and Responsibilities Work with business stakeholders to collect requirements and create JIRA user stories. Support Business Requirements activities by providing end-to-end analysis for product and initiatives with respect to data requirements, data flows, data modelling, workflow context and design, and user interface designs within and across Moody s systems Provide story grooming to scrum team, walking team through the business use case and acceptance criteria for each user story. Respond to Dev and QA questions Review QA test scripts to ensure testing covers all use cases. Together with business stakeholders and scrum team, prioritize stories based on capacity. Evaluate data and reporting availability and needs and then recommend tools/processes to automate and optimize Partner with external vendors (e.g., salesforce.com, FinancialForce) to ensure a focus on implementation of best practices around cross-system data continuity, data hygiene, and business process definition. Product Master Specialist: Set up and streamline processes for the Product and Pricing Committee. Coordinate with the revenue, legal, sales, and fulfilment teams to ensure all necessary information is prepared before committee meetings. Streamline the product form and PowerPoint deck to ensure all relevant details are included and approved by the necessary teams. Manage calendar and meeting schedules, ensuring all necessary forms and information are reviewed before committee meetings. Identify pricing issues and involve the appropriate people for evaluation. Track allocations, royalties, and product attributes, coordinating with various teams to resolve any issues. Work on key projects and initiatives such as workflow management, workflow-based pricing, segment-based packages, discount analysis, approvals, partner pricing, catalogue redesign, etc. Coordinate with various different teams to ensure successful project execution( e.g Change management, Steer co, etc).

The Platform Support & Quality Assurance Specialist will be responsible for ensuring seamless platform operations, proactive issue resolution, data reconciliation, and documentation management. The role requires a strong analytical mindset, excellent coordination skills, and a keen eye for process improvement. Job Details Location, Department Unit and Reporting Location: Noida Department: IT-ITeS Sector Skills Council Nasscom Reporting To: Platform Lead Basic Functions/ Job Responsibility 1. First Level Support for Platform Issues Address platform-related queries and resolve minor tickets efficiently. Collaborate with relevant teams to address major issues requiring technical fixes. 2. Support Governance for Platform Issues Monitor weekly ticket closures across L1 and L3 teams. Identify delays and escalate concerns to the internal support team. 3. Quality Assurance Conduct daily platform monitoring to detect performance issues, user flow inefficiencies, UI/UX improvements, and potential bugs proactively. 4. Data Sanity & Reconciliation Perform fortnightly/monthly reconciliation of assessment data between various systems. Verify data consistency to ensure learners meeting the criteria have appropriate records in place. Conduct data reconciliation between multiple stakeholders. 5. Documentation & Compliance Create, maintain, and version-control all related documents (DDD, Workflows, BRD/PRD, etc.). Secure necessary approvals for document finalization. 6. Course & Content Partner Onboarding Conduct regular meetings with technology partner to oversee integration and configuration timelines. Facilitate coordination among stakeholders to mitigate delays. Guide teams to ensure timely completion of relevant steps. Knowledge, Skills, Qualifications, Experience Organizational Values: Our organization is committed to fostering excellence, collaboration, and innovation. The Platform Support & Quality Assurance Specialist will be expected to embody these values: Integrity & Accountability: Uphold transparency in all processes while taking ownership of tasks. Customer-Centric Approach: Prioritize user experience and satisfaction while addressing platform concerns. Continuous Improvement: Proactively identify inefficiencies and suggest improvements for optimal performance. Collaboration & Teamwork: Foster strong cross-functional relationships to drive seamless operations. Innovation & Adaptability: Embrace emerging technologies and adapt to evolving business needs. Required Skills & Qualifications: Bachelors/master s degree in computer science, IT, or a relevant field. Strong understanding of platform operations and support systems. Experience with data reconciliation and documentation management. Excellent problem-solving and communication skills. Ability to coordinate with multiple stakeholders effectively. Preferred Qualifications: Prior experience working in platform governance or quality assurance roles. Knowledge of UI/UX best practices and issue detection methodologies.

Management Level I About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Description As a Process Executive in a small team, you will be processing Payroll Control and Pension Reconciliations. Payroll Control involves processing payroll and tax controls, checking the correct amount of tax deducted from member s pensions is reported to the UK government department, His Majesty s Revenue and Customs (HMRC), and that EQ pay the correct amount of tax due. You will be responsible for sourcing and collating data into existing templates to support this. Pension Reconciliations involves reconciling money in EQ/client bank accounts with figures reported from EQ pension administration systems which is essential for EQ to meet regulatory and contractual requirements. Working in a small team, you will be responsible for sourcing and collating data to produce pension reconciliation reports in existing templates, by specific deadlines, identifying and raising any mismatches that need correction. The reports are then shared internally with other teams in Retirement Solutions and shared externally with clients. Core duties and responsibilities: The successful candidate will be responsible for: Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure reporting and process deadlines are met Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills Strong organisational and multi-tasking skills to manage workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and a basic understanding of formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience of working in an operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Core Values & Behaviours: Acts with integrity and high personal standards in dealings with others Treats others with respect, openness, honesty and fairness (empathy) Consistently demonstrates the EQ values, even under pressure. Positive, enthusiastic and supportive of others Promotes teamwork and works effectively with others to achieve own and wider business goals Is receptive, flexible and resilient Continuously learns and improves from experience and shares this with others Effective use of own time and commits to realistic deadlines. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC You should have the right to work locally and without restriction in the country where the job, for which you are applying, is based.

Management Level G About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Core duties and responsibilities: The successful candidate will be responsible for: Demonstrating and applying a technical understanding of the team s SOPs, SOP detail and systems Demonstrating and applying a technical understanding of the team s work priorities Creating a weekly team rota and assigning work to team members Monitoring work levels and adjusting accordingly throughout the day to meet process deadlines Monitoring team mailbox/es for emails that trigger processes or move processes to next step Ensuring both new recruits and experienced team members are appropriately trained Being a contact point for EQUK team managers and EQ projects to correspond with regarding matters that impact the team Working alongside the EQUK team to ensure best practices are shared and service standards are met Taking ownership of resolution of risks or issues identified ensuring the Team Leader is fully aware of any ongoing issues Objectively assessing the performance of the team in accordance with process, assessing capabilities and potential keeping the Team Leader informed Supporting the team deliverables by undertaking a range of roles and tasks when required Processing work daily in parallel with responsibilities detailed above Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping EQUK Team Managers and team members informed of progress throughout the day to ensure reporting and process deadlines are met Reconciling payments and client bank account records Identifying potential problems and risks associated with bulk transactions, reports and systems Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data General housekeeping duties, for example filing emails, keeping shared folders tidy Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills. Explains or presents information to individuals or groups in a structured, clear, confident way which is understandable to those with or without knowledge of the subject matter. Explains the reasoning behind what is being said to ensure understanding and acceptance. Strong organisational and multi-tasking skills to manage own and team s workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Strong analytical and problem-solving skills Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and understands formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience in an Accounts, Administration or operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Knowledge or previous experience of a payroll or financial Services environment (desirable but not essential) Knowledge of UK RTI Tax reporting and knowledge of Irish and IOM Tax reporting (desirable but not essential) Experience of working in an operations environment (desirable but not essential) Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC