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0.0 - 5.0 years

4 - 5 Lacs

Bengaluru

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Roles and Responsibilities WARM GREETINGS FROM RIVERA MANPOWER SERVICES!! NOTE- Candidates Currently in Bangalore. Hiring Banking Support Specialist / International Non Voice process. For more details contact below given number WhatsApp if in case number is busy CHETHANA 7829336034 Openings available : Process name : International Non voice process Designation : Support Specialist Qualification : Undergraduates /Graduates / Post Graduates Salary : Max : 4.5 + incentives Shift timings : Fixed Shifts Location : BANGALORE Desired Candidate Profile : * Any Graduate/Post Graduates with minimum 1Year of experience in International voice/ Non Voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits *Incentives *Insurance Regards, Chethana 7829336034 Rivera manpower services

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0.0 - 2.0 years

2 - 3 Lacs

Lucknow, Gurugram, Delhi / NCR

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Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: -Graduate fresher - Good communication skills Compensation: Upto Rs 2.45 to 3.50 LPA Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon / Lucknow To get your telephonic interviews scheduled kindly reach out to our respective HR's Devika : 9821182651 Mehvish : 9628373766 Simran : 9821182647 #NO PLACEMENT CAHRGES# Regards KVC CONSULTANTS LTD

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4.0 - 6.0 years

11 - 15 Lacs

Chennai

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Add to favorites Favorited View favorites Job Description: Support the business unit management to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results To conduct regular structured interventions to understand and to educate employees of policies & procedure updates. Manage the employee life cycle from onboarding till separation. Work with line managers and employees to address all employee relations issues ensuring a balance in representing all parties interest Partner with internal stakeholders to roll out all key people policies, processes (performance management, talent management, HR- Operations) To conduct interaction with new joiners, MTs, to educate them of the HR practices & know how of the organization. To conduct various, connect programs with employees to check, provide feedback & recommendation to management to help decision making. To ensure compliance of the joining process & the on-boarding across all levels as per the TAT Partner with managers to retain, develop and motivate people to achieve their true potential Functional skills Functional Knowledge: Working knowledge of HR related aspects & understanding of retail business Analytical and Problem Solving - Understand the needs and requirements of the business units and conceptualize and design solutions for them Adaptable: Demonstrate the ability to work in a fast paced and hyper - growth environment where the requirements are constantly changing. Assertive and Persuasive: strong interpersonal skills and can engage with the business heads to solve their problems and provide excellent HR solutions Education and Experience Postgraduate/Master s in human resources, Psychology, Labour Law, Humanities. Social Work etc. 4 to 6 years of experience in HR functions such as recruitment, organization development, employee engagement, HR projects, employee relations, HR operations, Regulatory and Compliance with an IT/ITES organization are preferred Proven track record exhibiting excellent knowledge of the function and ability to work as a consultant to business and drive talent agenda are expected Tweet

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai

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At Panduit, we don t just offer a job - we offer a career where your contributions directly impact our customers, the environment and our company s success. You ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit! The Territory Account Manager II is responsible for promoting company product or services and achieving quota. Has a higher quota, more complex account base that he/she manages in a specific territory. Leads the business planning, manages account activity to expand wallet share and has a clear understanding of how to move through the business cycle effectively. Builds strategic rather than transactional relationships and executes the commercial process within the partner ecosystem. Works independently and looks to the manager to help in coaching to strengthen position in an account, leverage for higher level meetings, and provides insight into new accounts that should be penetrated. Provides guidance to others at times. Responsibilities: To gain spec-in position for Panduit as the preferred brand at Named End-User Accounts Continuously identify new prospective end users in Data Centre and Enterprise market. Become a trusted advisor to end-user and gain spec-in position for the entire range Panduit Enterprise & Data Centre Solutions via a consultative approach and strategic selling. Excellent product knowledge and keeping abreast of technology and trends are crucial. Develop a comprehensive sales strategy within account and influencers including PMC and SI, to secure a win. Provide technical pre/post sales consultation on qualified Panduit business opportunities related to positioning of our Enterprise and Data Centre Infrastructure solutions. Requirements: At least 3 years of experience in new account acquisition, preferably in SI environment At least 3 years of proven experience in Pune and Mumbai, working with data center, BFSI, IT/ITeS customers. Excellent relationship building and convincing skills are essential. Bachelor s degree in business, Engineering, Computer Science or equivalent Traveling as required Aggressive with high self-discipline. Team player. Work Shift Day (India)

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0.0 - 2.0 years

2 - 4 Lacs

Gurugram

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Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Asset Mgmt(AM) Job Category: Credit Analysis & Research Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. JOB DESCRIPTION Job Title - Associate Financial Engineer Entity - Moodys Analytics Line of Business/Department - Asset Management OU Location - Gurugram Infospace Limited Full Time / Part Time - Full Time Skills and Competencies * Looking for candidates with experience of 0 to 2 years, preferably with some knowledge in Structured Finance domain * Strong quantitative and analytical skills. * Able to interpret and analyse legal documents * Contribute towards team goals by showing initiative * Must have attention to detail * Team player with ability to work and push themselves in tight deliverable schedule * Interest in use of Artificial Intelligence and Programming skills preferred - VBA, Python, SQL. Education * Minimum of a Bachelor s degree with 1-2 years of work experience in the area of Structured Finance in any capacity. OR * MBA Finance or equivalent degree having completed/pursuing professional financial courses such as CFA, FRM etc. with a basic understanding of Structured Finance. Responsibilities: An Associate Financial Engineer in the India Cash Flow modelling team will be responsible for waterfall cash flow modelling of structured finance deals for primary and secondary market to increase the coverage of ABS and MBS asset categories for EMEA & APAC and US region. You will be expected to collaborate with other stakeholders including sales desk from multiple locations globally to improve the quantity and quality of our content offerings as well as the efficiency of our business processes. Key responsibilities: * Build, develop and troubleshoot quantitative financial models for a variety of structured finance asset classes, including ABS and MBS which are used by clients to analyse their portfolios. * Participate in quality and productivity enhancement projects. * Participate modelling and updating tool development and enhancement. * Work closely with each client support teams regarding client challenges and new feature developments. * Independent contributor * Financial Modelling - 99%, others 1% About the team Our Cash Flow modelling team is responsible for creating waterfall cash flow models. Cash Flow Team comprises highly qualified people, who are passionate about work and serving clients globally. By joining our team, you will be part of exciting work managed under Asset Management OU at Gurgaon, India.

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1.0 - 2.0 years

3 - 4 Lacs

Gurugram

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Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: RRS(RRS) Job Category: Credit Analysis & Research Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies: Solid accounting background with a strong focus on financial analysis Demonstrates knowledge of MS Excel, Word, and PowerPoint Strong organizational skills and attention to detail Ability to work effectively in a team environment with matrix reporting Solid verbal, written communication, and interpersonal skills Ability to adapt to a changing environment and prioritize tasks accordingly Education: Minimum Experience: 1-2 years relevant in Credit Rating Analysis, Financial Statement Analysis Preferably a Postgraduate degree in Accounting, Finance, Economics, from a premium institution Good to have CFA/FRM certification Job Responsibilities: The Senior Financial Data Analyst contributes to the success of the Research and Ratings Support team by providing a range of data and analytic services that support the overall credit analysis functions performed by the MIS analytic teams. This internal-facing role involves working directly with rating and research support analysts, preparing data, and performing various analytical tasks such as spreading, data gathering, and analysis for credit ratings, research, analytical market outreach, and presentations Key responsibilities include: Preparing a variety of discrete credit process inputs, performing preliminary analyses to identify trends in data, and applying reasoning to the completed work product Performing financial statement analysis using accounting and finance principles to read and understand financial statements and other disclosures related to debt issuers performance Applying Moody s relevant methodology standards and requirements to financial data and making appropriate adjustments Creating a variety of standard initial work package items that serve as starting points for the ratings and research process, including data, spreadsheets, charts, and tables Updating financial spreadsheets, charts, and tables Identifying trends in data and applying reasoning to work being completed Initiating/escalating deeper reviews when necessary Preparing presentation materials for outreach activities Providing support for RRS and R&R in monitoring/surveillance of Moody s rated issuers Supporting monitoring of analyst credit portfolios through news and industry source tracking and highlighting key issues requiring further analysis Understanding the application of accounting concepts on a particular entity Creating documentation and providing guidance to support analysts and outsourcers Reviewing, adjusting, and publishing data to external market participants Supporting the credit administration process and performing other routine administrative and ad hoc tasks as directed by RRS & R&R Teams About the Team: Our Research and Ratings Support (RRS) team is responsible for providing a range of data and analytic services that support the overall credit analysis functions performed by the MIS analytic teams By joining our team, you will be part of exciting work in credit ratings, research, analytical market outreach, and presentations

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11.0 - 16.0 years

40 - 45 Lacs

Gurugram

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Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: MIS Technology(MIS TECH) Job Category: Engineering & Technology Experience Level: Experienced Hire Skills and Competencies Must have 11+ years experience on Product management and related work areas Experience as a Product Analyst or Product Owner supporting one or multiple complex applications and business processes. Proven ability to manage multiple IT projects and products with internal and external dependencies and complex scopes. Skilled in providing direction to project teams, including employees, on-site consultants, and offshore resources. Experience with Regulatory Reporting would be preferred Strong capability to liaise across business, design, and delivery partners to ensure clarity of business objectives and transition into a Subject Matter Expert role. Ability to interact with Business and understand the requirements Hands-on experience with SQL; Python experience is good to have Agile Methodology-Lead project ceremonies using agile methodologies, such as Scrum and Kanban, to ensure successful delivery. Developing product strategies/roadmaps and execution including proper assessment, planning, requirement gathering, prioritization and development Familiarity with managing estimation, requirements, and scheduling efforts within an SDLC framework. Education : B.Tech /MBA/MS Product Management / Technology Management Responsibilities Own delivery from end to end, including process improvements and technology modernization to achieve end results. Ensure effective delivery by breaking down product vision into codable and measurable components with detailed user stories. Manage product meetings, estimation, and planning efforts, ensuring alignment with SDLC frameworks. Review and clarify project requirements, provide estimates, and create achievable project plans. Participate in group planning and prioritization efforts to ensure alignment with business goals. Act as a primary liaison across business, technology, and design teams to ensure the successful transition of business objectives into actionable deliverables. Provide well-crafted and timely stakeholder communications. Liaison with senior leadership and mentor junior team members across locations Lead enterprise-wide cultural initiatives About Team The Moody s Ratings Technology Team is actively searching for an AVP Mgr-Product Managment will be leading the transition of platform technologies from one vendor to another, ensuring seamless integration and minimal downtime. Provide technical support to team members, addressing their queries and assisting with complex issues. Mentor team members by sharing expertise and best practices, fostering professional growth and development.

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1.0 - 6.0 years

3 - 8 Lacs

Noida

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:"Overview Build The Future At McGraw Hill, the Data Analyst teams drive progress and help build the future of learning. If you have the passion and basic technical expertise to thrive in an innovative and agile environment, we want to learn more about you. We are seeking a dedicated, hard-working, and diligent Data Analyst US Backend Process for our back-office customer support team. How can you make an impact? As our new Data Analyst , you ll be responsible for maintaining the integrity of the item, pricing and territory structures for McGraw Hill. Based in our office in Noida, you will also be responsible for the solution, set-up and maintenance of item behaviours, territory structures, as well as advanced pricing modifiers to ensure customers receive accurate items and accurate pricing. What you will be doing: Analyse data and anticipate potential problems before they occur; review reports daily and correct any issues before the close of business to eliminate bad data. Review reports for internal errors to ensure data integrity. Run SQL queries or Business Intelligence reports established by the business and review and distribute the hold process. Analyse our product attributes, behaviours, pricing, territory structures, and revenue codes to ensure the integrity of each product. You will collaborate with higher-level business stakeholders to ensure data requests are completed and provide recommendations for alternative solutions based on business needs. Important Prerequisites! The candidate should be comfortable as this role requires working 6:30 PM 3:00 AM IST , with flexibility to adjust to 5:30 PM 2:00 AM IST during U.S. daylight savings time Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception Cab facility for both pick up and drop off will be provided We re looking for someone with: 1+ years of proven experience in Data Analysis with prior experience of working in IT/ITES/BPO industry for US/UK process Proficiency in Microsoft Office applications Basic knowledge of SQL and query writing Strong written and verbal communication skills, coupled with excellent attention to detail and accuracy skills Ability to develop solutions through research and data-driven decision making Good knowledge of Oracle and Salesforce would be highly advantageous Why McGraw Hill? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! 48709

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0.0 - 4.0 years

1 - 2 Lacs

Kolkata

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DIRECT WALK in for Voice & Non Voice Process 9916839275 Immediate Joining Excellent communication skills in English CTC:Upto 15k to 28k Location: Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication. Work location: Kolkata. To schedule an interview Ct: Anu 9916839275

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

2 - 4 Lacs

Chennai

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We are looking for Pension Systems Configuration Analysts in a junior capacity to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role if you are looking to gain experience in configuring and/or testing software platforms with opportunities for promotion after gaining experience on the job. Training and support will be given to help your development. Core Duties/Responsibilities The Pensions Systems Configuration Analyst is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Configure, test, implement and maintain specific pension s elements across the whole suite of the Pension Systems. Configuration elements include but are not limited to: Letter and document outputs Report outputs Web Self Service functionality for employer and scheme member users Pensioner payroll parameters Interface data ingestions and output Workflow processing Calculations configuration Continuously develop a professional, technical, and commercially aware approach to delivery of tasks. Undertake analysis on new pensions projects and/or enhancements to existing projects. Analyse changes and enhancements to client s pensions schemes by taking a view of their impact on the software as installed for the client. Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided. Technical/Software development aptitude & ability. Ability to understand basic data schema models Knowledge of PL/SQL scripts in either SQL or Oracle environment. Qualifications in either a financial services, mathematics or IT area Demonstrate commercial awareness & an understanding of process efficiency. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of own work / contribution to team workload Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Quality of support given to colleagues Development of technical knowledge and skill Contribution to target achievement and team goals Successful delivery of task Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

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5.0 - 9.0 years

20 - 25 Lacs

Bengaluru

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Job Description: Value Preposition The Principal Advisor Business Resiliency primary responsibility is to develop and implement a robust business continuity program to enhance organizational resilience and recovery capabilities. This includes overseeing business impact assessments, plan development, testing, and maintenance. The role also involves proactive incident management, threat detection, and response to ensure Business Continuity in the face of disruptions. Job Details Position Title : Principal Advisor- Business Resiliency Career Level : P4 Job Category : Assistant Vice President Role Type : Hybrid Job Location : Bangalore About the Team: Reporting to the Enterprise Resiliency office, the Business Continuity team serves both the India center and acts as an integrated extension of the US team. Notably, Crisis Management responsibilities within the Global Resiliency framework are handled. Impact Drive organizational resilience by developing and implementing a comprehensive business continuity program, ensuring robust recovery capabilities and proactive incident management across global operations. Leverage 13+ years of Global Incident Management and Business Continuity expertise to build and maintain resilient operational frameworks, proactively mitigating risks and ensuring seamless Business Continuity for a global organization, including critical India Operations. Key Deliverables (Duties and Responsibilities) Help in developing and executing a strategic vision for the organizations Business Continuity and Incident Management programs. Coordinate with global team of Business Continuity coordinators to achieve program objectives. Coordinate the development, implementation, and maintenance of Business Continuity plans and procedures. Facilitate Business Impact Assessments, notification exercises and develop validation exercises for Business Continuity plans. Manage the Incident Management Lifecycle, Including Detection, Response, Recovery, and Post-Incident Analysis. Help in creating compliance documents for relevant regulations and industry standards. Foster strong relationships with business units and stakeholders. Develop and deliver training programs to enhance Business Continuity awareness. Coordinate the organizations participation in Internal and External Audits. Skills and Qualification (Functional and Technical Skills) Functional Skills: Required to have 13+ years experience in Global Incident Monitoring /Command Center/BCP, preferably in an IT/ITES environment. Extensive experience in Business Continuity and Incident Management with a proven track record of success. Working in US banks would be a distinctive advantage. Strong leadership and strategic thinking abilities. In-depth knowledge of business continuity frameworks and methodologies. Experience in managing Disaster Recovery and Crisis Management. Relevant certifications (e.g. ISO 22301:2019/CBCI/CBCP) is an added advantage. Ability to handle multiple priorities and work to tight deadlines, coupled with a commitment to the highest quality standards and an eye for detail. Excellent communication skills with the ability to interact at all organizational levels. Technical/Business Skills: Good working understanding of Business Continuity management tools like Archer/Fusion. Well versed with Crisis Communication tools like mass notification system. Should have a good knowledge of collecting information through open sources. Excellent report writing skills can come across a s advantage. Knowledge of IT systems and infrastructure. Understanding of regulatory requirements and industry best practice Relationships & Collaboration The role requires working directly with all business units, spanning both local and global operations, to support the program. This engagement will provide exposure to the multi-faceted nature of a BFSI organization. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru

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Greetings from Scorelabs! We are hiring freshers & Experienced candidates for the International Voice process for the Hyderabad Location. Must have Excellent Command Over English. Immediate Joiners Only Five Days Working Required Candidate profile Graduates can apply for this position. Night Shifts 2 Way Cab Facility Work From Office Please contact this number Call Hr Akhila - 9121246597

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1.0 - 4.0 years

2 - 3 Lacs

Hyderabad

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Greetings From Scorelabs! Experienced candidate for domestic sales outbound & Customer Support Both Are Fine Voice process Talk to customers Work from Office Performance Based Incentives Required Candidate profile Fluent in English and ( English, Telugu, Tamil, Kannada ) Good communication Minimum 1 Year Of Exp Required in Any Voice Process One day off, 6 days working Call Hr Akhila - 9121246597

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5.0 - 8.0 years

11 - 15 Lacs

Mumbai

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Role Summary: We are looking for a results-driven Enterprise Sales Manager to drive revenue and customer success for our B2B skilling, assessment, and fresher deployment solutions across priority sectors such as BFSI, Electric Vehicles (EV), Global Capability Centers (GCCs), IT/ITeS, and FinTech . The role entails end-to-end ownership of the sales cycle from lead generation to deal closure and solution onboarding with a consultative, value-based approach. Key Responsibilities: 1. Enterprise Sales Strategy Execution Own the sales funnel and revenue targets across BFSI, EV, GCCs, IT, ITeS, FinTech, and other emerging sectors. Generate leads through outbound efforts, referrals, events, and strategic partnerships. Qualify prospects and build executive-level relationships with CHROs, LD heads, Business Unit Leaders, and CXOs. Present integrated skilling, assessment, and deployment solutions aligned to each sector s unique talent needs. 2. Consultative Solution Selling Conduct need-gap analysis and tailor solutions involving: Skilling programs (freshers, upskilling, cross-skilling) Digital assessments with secure remote proctoring Domain-specific certifications (e.g., BFSI, EV technology, IT services) Deployment support and post-hiring readiness Create custom proposals and lead pricing, negotiation, and closure discussions. 3. Product Integration Coordination Liaise with internal teams (product, content, delivery, tech) to shape sector-specific offerings. Co-develop Centers of Excellence (COEs) for large clients and design talent development pathways. Ensure smooth program delivery, onboarding, and ongoing client satisfaction. 4. Platform Sales (Assessments + LMS) Pitch proprietary digital assessment platforms and learning management systems to enterprise clients. Highlight use cases such as: Fresher recruitment and filtering Internal employee assessment Regulatory compliance testing Ensure high platform adoption and renewal. 5. Account Growth Strategic Expansion Identify white space for upselling and cross-selling additional services. Build multi-stakeholder relationships to increase wallet share within existing clients. Drive account mining in sectors like GCCs where multi-location and global skilling demand is high. 6. Market Intelligence Reporting Track trends in sectoral skilling, EdTech, and workforce development (e.g., EV tech, AI/ML in BFSI, IT compliance). Maintain up-to-date CRM entries, forecast revenues, and report sales performance. Provide structured feedback to marketing and product teams to improve go-to-market fit. Ideal Candidate Profile: 7 14 years of enterprise sales experience in EdTech, HRTech, assessments, SaaS, or LD solutions. Strong understanding of at least two of the following sectors: BFSI, EV, GCCs, IT/ITeS, FinTech. Proven success in selling to HR, LD, or CXO stakeholders and managing long sales cycles. Demonstrated ability to create compelling proposals, lead solutioning, and close large deals. Proficiency in CRM tools (e.g., Zoho, Salesforce) and reporting dashboards. Excellent communication, relationship-building, and strategic thinking skills.

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0.0 - 5.0 years

2 - 4 Lacs

Chennai, Bengaluru

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Sangeeta 9176078282 BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call Sangeeta 9176078282 for more info NO PLACEMENT CHARGES Thanks, Sangeeta 9176078282

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3.0 - 4.0 years

5 - 6 Lacs

Gurugram

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Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Legal(LEGAL) Job Category: Corporate Services Experience Level: Experienced Hire Job Title : Legal Specialist Entity : MSS Line of Business/Department : Legal Location : Gurgaon Full Time / Part Time : Fulltime Reporting to : Kanv Parashar Skills and Competencies Familiar with corporate laws, contract law, intellectual property laws. Good legal research skills and ability to articulate result of such research in concise forms Excellent writing skills and the ability to perform a multitude of tasks relating to company contracts. Must be detail oriented, organized, and work well independently in a fast-paced environment. Open to work in different time zones (US/UK shift), if required by the company; Practical experience in the application of artificial intelligence and legal technology tools. Qualifications LLB degree and around 3-4 years of prior experience in an inhouse environment . Responsibilities Draft, prepare, review and edit legal documents (including NDAs, Trials ,Amendments, License Agreements, Payment/Demand letters and other routine legal documents with low to medium level complexity under attorney supervision; Lead negotiations with clients and third parties to secure favourable terms and conditions in contracts; Operate as a single-point resource regarding processing/tracking of legal documents (including NDAs, Trials , Amendments ,License Agreements, Demand letters, Questionnaires and other routine legal documents) and supporting the relevant deal attorneys for the same ; Prepare and communicate information internally and externally regarding contract status, modifications, deviations and completion or termination of legal agreements; Communicate and advise business units on legal document and legal process inquiries. Coordinate correspondence with clients and internal stakeholders as directed Prepare reports based on generic online and database search based on public source of information w.r.t. any entities, persons, etc.; Strong sense of ethics and integrity in handling confidential information and analytical skills to assess legal issues and provide practical solutions; Understanding of the business environment and the ability to align legal strategies with business goals. About the team Our legal team specializes in the review, redlining, and negotiation of routine in-house legal documents and client contracts. We play a crucial role in supporting business units and internal stakeholders by effectively addressing legal challenges and providing innovative solutions. Joining our team means engaging in dynamic and impactful work within the in-house legal field.

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3.0 - 10.0 years

5 - 12 Lacs

Bengaluru

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What skills are we looking for? Good presentation, verbal and written communication skills. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript , CSS , and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects. Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT / ITES / Healthcare / BFSI / Manufacturing/FMCG/ Oil and Gas among others. K n o w l e d g e o f a pp li c a t i o n s li k e E R P , C R M, C L M, e t c . s u c h a s S a l e s f o r c e , MS D y n a m i c s , SAP, Oracle, Icertis, etc. would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage. Ability to travel to Client locations as required Qualification Criteria and Skills A bachelors/Professional degree. A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience. The designation will be realigned according to the experience. Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation, and adoption of diverse use cases of Our product implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes. Solutioning Onboarding Customers and their applications on to the our Platform. Configure all features of the Our application, groups and security settings in Our and other EAS systems. Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Our Implementation in newer areas/applications. Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the Our platform. Customize Our product based on Customer requirements and Business Objectives. Integrate Our Platform and Analytics systems with Customer s Enterprise Application Systems Drive existing and new product feature adoption across Customers. Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs. Ensure the solution is delivered in time with top priority to the quality of delivery

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6.0 - 10.0 years

8 - 12 Lacs

Gurugram

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Role - Working in our multi-disciplined teams, you will apply your talents to a wide variety of complex, demanding and high profile transactions from acquisitions and mergers to flotations and buy-outs. Your responsibilities will include: Identification of key issues and carrying out the relevant financial analysis To undertake smaller assignments or assist in larger assignments reporting to Partner, with their limited supervision Preparation of good TS reports, including review of sections compiled by other team members on the job Management of and contribution to the development of junior staff, including timely and objective feedback on every job Establishing credibility with clients/targets as a representative of KPMG Transaction Services Maintaining business contacts at middle/senior levels (i.e. it is our expectation that manager will make a positive commitment to maintaining contact with people they meet on transactions, who may become important providers of work in the future) To actively participate in compiling proposals/business development activities To contribute to the effective working of the team and development of team morale Ensure that risk documentation are completed for all jobs on a timely basis as per the applicable T&R technical/risk management policies To contribute to practice development initiative, if possible - sales, people, solution development etc. .

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7.0 - 12.0 years

9 - 14 Lacs

Gurugram

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Experience Level: Experienced Hire As a Senior Software Engineer - you will design, implement, and maintain scalable and reliable SaaS solutions. Your role will involve collaborating with cross-functional teams and stakeholders to ensure seamless integration and deployment of features, integrations, and bug fixes. You will play a crucial role in enhancing the efficiency and effectiveness of our software development lifecycle, ensuring the highest level of service quality for customers and stakeholders. Skills and Competencies 7+ years of JavaScript/TypeScript programming experience; experience with UI libraries (React, remix, Vue.js, etc.) Sound working knowledge of writing complex reusable UI components, microservices style of architecture, and creation and consumption of REST APIs Strong analytical and problem-solving abilities, capable of working independently and collaboratively Hands-on experience with AWS, Azure, or GCP, and familiarity with cloud-native architecture Experience contributing throughout the Software Development Life Cycle experience including planning, designing, development, unit testing, other testing and debugging Education Bachelor s Degree in Mathematics or Computer Science or equivalent experience Responsibilities Developing new user-facing features using React JS using remix/react-router Collaborate with product owners and QA analysts to define requirements and prioritize tasks Conduct code reviews to ensure code quality, performance, and scalability Collaborate with cross-functional teams to define, design, and deliver new features Work closely with team members to ensure successful delivery and implementation of tasks, liaising with management as needed. Assist and guide less experienced team members, fostering a culture of learning and growth Troubleshoot and resolve infrastructure-related issues, collaborating with cross-functional teams for effective solutions Manage and support infrastructure and development applications to ensure optimal performance, availability, and security

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1.0 - 5.0 years

3 - 6 Lacs

Pune

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We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 Year Voice Support experience in Telecom/ ISP Industry c) Telecom Networking Knowledge d) CCNA Certificate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 246 Roles and Responsibilities Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations

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1.0 - 5.0 years

4 - 6 Lacs

Pune

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We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.

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1.0 - 5.0 years

2 - 6 Lacs

Pune

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We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.

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1.0 - 5.0 years

3 - 6 Lacs

Kolkata

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We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 244 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience : To be able to perform the following functions: Exceptional conversation skills Proficient in active listening skills Strong language skills; ability to articulate clearly and to be understood Demonstrated ability to adapt to diverse conversational styles Strong ownership skills Experience in managing ownership of issues and overall customer experience Demonstrate the ability to negotiate and properly handle objections with customers Ability to stay current on company policies, procedures Demonstrate ability to set proper expectations

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