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4.0 - 8.0 years

0 - 0 Lacs

punjab

On-site

As a Senior Content Writer at our company, you will be responsible for creating high-quality and engaging content focused on ITES or BPM services. You should have a Bachelor's degree in English, Journalism, Communications, or a related field, along with at least 4 years of experience in professional content writing. Your expertise should include web publishing, SEO/SEM, content marketing strategies, mobile optimization, traffic analysis, and engagement metrics. Proficiency in tools like WordPress is essential for publishing and optimizing content for web use. In addition to your writing skills, you should have a strong understanding of Legal Process BPM, Insurance BPM, and Finance and Accounts BPM. A solid grasp of technology topics such as AI, Analytics, and Machine Learning in these fields is also required. Your research abilities will be key in producing original and industry-relevant content. Experience with tools like Google Analytics, Figma, and Pardot is preferred. You must have exceptional command of the English language and be able to adapt your writing style for diverse audiences. Your portfolio should showcase creativity, depth, and versatility in content creation. Familiarity with content management systems, SEO tools, and analytics platforms is a plus. We offer a dynamic and collaborative work environment that fosters innovation and growth. You will have the opportunity to contribute to content strategies and shape industry narratives. Competitive salary and benefits tailored for ambitious professionals are provided, along with the chance to contribute to a brand that is transforming BPM solutions globally. If you are a tech-savvy individual with a flair for storytelling, a drive to explore new ideas and trends, and a passion for creating compelling content, we would love to hear from you. Please share your resume with us at services@fitb.in or contact us directly at +91 6280085970 (Harshvardhan Syal). This is a full-time, permanent position with benefits including food, health insurance, life insurance, paid sick time, paid time off, and provident fund. The work schedule may include evening shifts, fixed shifts, Monday to Friday, night shifts, rotational shifts, US shifts, and weekend availability. Performance bonuses and yearly bonuses are also provided. The work location is in person. Join us in shaping the future of content creation and make a meaningful impact in the industry.,

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8.0 - 13.0 years

20 - 25 Lacs

Noida

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Not Applicable Specialism SAP Management Level Senior Associate & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. & Summary A career within Consulting Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences. Responsibilities Use best practices with respect to application development, integration, deployment, unit & system testing Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers Manage end to end implementation project for any of the Adobe Marketing Cloud solution (AEM, Adobe Analytics, Target & Campaign) Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants. Professional demeanor, ability to interact with and lead diverse teams throughout Adobe and communicate with client partner, customer success managers, CXOs and Industry lead Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Adobe s Digital Marketing platform to fulfill those needs. Mandatory skill sets Experience in Digital Marketing cloud solutions (Adobe Experience Manager, Adobe Target, Adobe Campaign, Adobe Analytics) Experience in Technical Program Management, should be able to drive 1520 projects in parallel Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers) Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies Experience working with IT application development projects will be an advantage Proven successful project management experience, preferably delivering large enterprisebased applications and solutions. Innovative thinker, high attention to detail, and thoroughness Excellent problemsolving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. Exceptional team building and team management skills, with proven experience managing virtual (including near and offshore) teams in a international environment Proven technical ability to understand the impact of technical changes, and to articulate highlevel technical solutions to address business problems Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices Preferred skill sets Experience in ERP IMplementation Years of experience required Minimum 8 years of experience plus MBA is required for the role Overall experience can vary between (816) Years Education Qualification Work experience in IT & ITeS/Software product companies preferred B.E/B.Tech + MBA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Technical Program Management Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, ECommerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance, Learning Agility {+ 11 more} No

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1.0 - 9.0 years

3 - 4 Lacs

Ranchi

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To impart training and monitor the student life cycle for ensuring standard outcome Responsibilities Impart training on AI domain Mapping and identifying areas where needy and underprivileged youths may be found and counseling them to enroll in relevant courses. Review student resumes and give feedback; provide coaching for the interview process. Conducting mock Assign and grade class work, homework, tests and Encourage and monitor the progress of individual Observe and maintain accurate and complete records of students progress and development. Counseling students with academic problems and providing student Groom the students to prepare them for Needs to undertake additional responsibilities from time to time based on the organization s needs. Important Topics (Required) Fundamentals of Artificial Intelligence (AI) Machine Learning (ML) Deep Learning (DL) Natural Language Processing (NLP) and Large Language Models (LLMs) Computer Vision Model Deployment Techniques AI Tools and Frameworks AI Ethics and Governance Desired profile Graduate Relevant experience of at least 1(one) Professional training in AI & its Computer literate with sound knowledge of Microsoft Office Willingness to travel Good Communication Skills, Influencing Skills .

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0.0 - 1.0 years

0 Lacs

Coimbatore

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Job Summary:We are looking for a dynamic and motivated Business Development Executive Trainee to join our growing sales team in the IT & ITES domain. This role will support business growth by identifying new business opportunities, building client relationships, and helping to generate qualified leads for our technology and ITES solutions.Key Responsibilities: Research and identify potential clients in target markets through online and offline channels Generate leads via cold calling, email campaigns, LinkedIn outreach, and industry networking Assist senior team members in preparing proposals, presentations, and pitch materials Understand customer requirements and suggest appropriate IT/ITES solutions Support the sales team in building and nurturing client relationships Maintain and update CRM tools with accurate client and lead information Attend client meetings, webinars, and industry events as required Stay up to date with industry trends and competitor offerings. Required Skills: Strong communication and interpersonal skills Good understanding of IT services (software development, cloud services, IT consulting) and ITES (BPO, KPO, etc.) Self-motivated with a positive attitude toward sales and business development Basic knowledge of CRM tools and MS Office Suite Ability to work in a team and meet deadlines Strong research and analytical skills

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3.0 - 5.0 years

8 - 12 Lacs

Jalandhar, Ludhiana, Patiala

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Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 38798 JOB DESCRIPTION DRAFDRT Business Title : RPA Developer Reports to (Position ): RPA COE Lead /Solution Architect Global Function : CI and RPA Global Department : CI and RPA Role Purpose Statement: The candidate will be managing activities related to RPA Development (Automation Anywhere / Power Automate) while working closely with local operations leaders, process owners and process SMEs to define, develop and deploy new automation solutions and refine and optimize existing solutions. The candidate will also manage document archiving process, provide enhanced level of customer service to internal and external groups (Bunge Global, Bunge APAC, Counterparties and Statutory teams) and Provide training to other team members on Automation techniques Main Accountabilities : Identifying new process opportunities quickly perform feasibility check and effort estimate Designing automation process solutions in consultation with Solution Architect and in accordance with standard automation design principles and defined best practices. Taking end-to-end ownership and accountability of the assigned projects from definition to delivery phase Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Provide visibility to areas of risks, inter-dependencies of or conflicts with other business units and regional efforts and recommend and/or implement solutions to address any issues/risks or conflicts. Understand and shape leading, and emerging practices based on industry trends and external market intelligence to proactively drive value and high performance for Bunge Ensure Completeness of RPA Project Documents and provide Audit logs to Audit team to make the Audit Process smooth and effective Impact/ Dimensions: Ability to deliver 5-6 complex Robotics Process Automation Projects per annum Ability to generate 3-4 FTEs savings per annum Key Performance Indicators (KPIs) : Numbers of automations delivered Numbers of FTEs Efficiency generated Project cycle time met percentage Compliance to RPA Lifecycle Tool documentation CSAT score Major Opportunities and Decisions : Ensuring industry standard RPA best practices are followed so that scalability and reusability of the automations is easy Work towards performance improvement of processes to enhance customer satisfaction Communication with stakeholders to ensure the feedback is taken on timely basis and all approvals are taken as per the defined lifecycle process Management/Leadership : Good knowledge of the RPA tools and RPA project lifecycle Clear written and oral communication skills High performing problem solver who is able to work collaboratively with other team members Open and able to drive cultural change, Proactive, action- and result-oriented High degree of passion for establishing a customer-oriented mindset Has experience working with operations/process teams to understand the opportunity Key Relationships, Stakeholders & Interfaces . Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Work towards performance improvement of processes to enhance customer satisfaction Knowledge and Technical Competencies : Experience leading RPA Projects using proven methodologies (e.g., BluePrism, Automation Anywhere, Power Automate) Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, MS SQL) Good programming/Scripting knowledge on VBA/VB/java/C# script (or any scripting language like python) is a plus Delivered at least 5 RPA Automation Projects using Automation Anywhere / Power Automate as RPA Tool Extensive knowledge of current shared services enabling technologies required to enable the BBS Education/Experience : Graduate with at least 3 5 years of work experience in Process Automation role with Leading BPO / SSC / ITES as RPA Developer (Automation Anywhere / Power Automate) Ability to provide high quality level of customer service Strong written & oral communications skills in English. Knowledge of Asia languages added advantage. Strong problem solving & organization skills History of successfully delivering results in a global, cross-functional environment Strong communications and presentation skills, the ability to make the complex, detailed information clear and actionable, as well as strong influence management skills to gain alignment and commitment.

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8.0 - 12.0 years

25 - 30 Lacs

Gurugram

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About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Network & Infrastructure Security Architect collaborates with network engineering and security organization to define, deliver and support enabled business solutions and managing secure network architecture of SBI Card IT environment. This role will also help design & deliver technical solutions for Network, other infrastructure security technologies. This role has primary accountability for the delivery of Network engineering, Security Architecture including project delivery, system enhancement and production support in alignment with SBIC policies and procedures. Role Accountability Network Security Management: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert Serves as a Network Security expert in Network design & Implementation, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices Ensures adequate security solutions are in place throughout all systems and platforms to mitigate identified risks sufficiently, and to meet business objectives, enterprise security policy and regulatory requirements Review and Manager control effectiveness of Security infrastructure solutions and services, such as firewall, public key infrastructure, anti-DDOS, etc. Determines baseline security configuration standards for operating systems (e. g. , OS hardening), Network/Security Devices and Network segmentation etc. Collaborate with systems, network, database, vendor teams to ensure security is maintained at all layers Develop framework for securely implementing, integrating and managing Network Prepare Network hardening standards in-line with organizations security policy Conduct Network Architecture Review periodically inline with the Policy requirement Conduct Firewall Configuration & Rule Review periodically inline with the Policy requirement Support New vendor product review and selection. Design and development of Data Networks (WAN, LAN, WLAN, WWAN) and associated Security Controls Provide technical design support, sizing, availability guidance for network Support Governance & Risk Team for Third Party Risk Assessment and Technical control validation/audit for service providers Manage risk register & review periodic risk mitigation actions Stakeholder/Vendor Management Effectively manage cross-functional internal and external team collaboration, communications & trainings Maintain relationship with network and services vendor leadership to ensure effective implementation and network operations, ongoing support, and deployment of competent resources Measures of Success Successful implementation/ adoption of any new solution, technology or framework Successful delivery of security projects specifications within time and budget Security strategy & architecture is aligned with company /business objectives & regulatory requirement Key risk & security issues identified & recorded for treatment Architecture level decisions are taken independently inline to policy & presented to related forum Related security metrics are within acceptable threshold Maturity of Information & Cyber Security Program Technical Skills / Experience / Certifications Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc. ), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Competencies critical to the role An individual must possess the knowledge and the following skills and abilities or be able to perform the essential functions of the job. Ability and experienced in highly secure and restrictive enterprise environments. Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc. ), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Good knowledge of information security principles and practices. Ability to lead, collaborate, challenge and influence peers. Passion for project-based execution and process improvement. Excellent Documentation, Communication, presentation, interpersonal and leadership Skills Well versed with key Cyber Security risks and mitigations (technology and manual) around database integrations & implementations Proven ability to effectively manage multiple priorities and meet deadlines. Ability to adapt to varied roles and job responsibilities and problem-solving skills. Demonstrated ability using a life cycle management process for implementation of changes in technology. Ability to perform a variety of professional tasks including, but not limited to, technology services representative on various committees or task forces Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment. Excellent written and verbal communications skills with a demonstrated ability to make difficult concepts easy to understand Ability & willingness to support 24*7 operations/support as required by organization Qualification Bachelor s Degree in a related area such as Computer Science or Information Technology or B. Tech PG - Any Postgraduate, Post-Graduation (Not Mandatory) Industry standard certifications such as CISSP, CCIE/CCNP, Network Security Firewall, Proxy, VPN etc. Demonstrable understanding within Network, Database Security and related technologies Preferred Industry BFSI / NBFC /E-commerce/IT & ITES / Telecom

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3.0 - 7.0 years

22 - 27 Lacs

Gurugram

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FS XSector Specialism Risk Management Level Director & Summary At PwC, our people in forensic services focus on identifying and preventing fraudulent activities, conducting investigations, and maintaining compliance with regulatory requirements. Individuals in this field play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. In fraud, investigations and regulatory enforcement at PwC, you will focus on identifying and preventing fraudulent activities, conducting investigations, and confirming compliance with regulatory requirements. You will play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . s Experience in Third Party Risk Management (TPRM), Due Diligence, AntiBribery engagements , Financial assessments Experience of working across industries including ITES, Pharma, Consumer, Technology, Manufacturing, eCommerce and Insurance Experience of working across global clients based in US, UK, Australia, France, Germany amongst others. Should have designing, implementing and operating large scale and complex TPRM programs for multiple clients, Understanding on the regulatory requirements across risk areas like Sanctions, FCPA, Bribery & Corruption, Human Rights, Modern Slavery, Conflict Minerals, ESG, Financial for India and Global countries/ regions like US, UK, Australia, Europe. Experience of implementing and working on TPRM tools and databases including Process Unity, Archer , Ariba , One Trust, Lexis Nexis, Dow Jones, Bit Sight Experience of working on client engagements across the vendor lifecycle from onboarding to termination. Mandatory skill sets Third party risk Preferred skill sets Third party risk Years of experience required 12 + Education qualification Any Grad Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Third Party Risk Management Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Compliance Oversight, Compliance Risk Assessment, Corporate Governance, Creativity, Cybersecurity, Data Analytics, Debt Restructuring, Embracing Change, Emotional Regulation, Empathy, Evidence Gathering, Financial Crime Compliance, Financial Crime Investigation, Financial Crime Prevention, Financial Record Keeping, Financial Transactions, Forensic Accounting, Forensic Investigation, Fraud Detection {+ 24 more} No

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0.0 - 2.0 years

2 - 4 Lacs

Pune

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ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 40 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back every shift. Our culture includes a long history of philanthropy and community support. Our Corporate Operations and Project Management Office Job: Business Process Support Assistant at UA Brands in Pune, Maharashtra, India Job Details ABOUT UA/UNIFORM ADVANTAGE BRANDS As part of our expansion plans as a growing, global organization, UA Brands started its captive center in Pune, India in September 2017 to add IT & ITES support and talent to our corporate teams. ABOUT THE ROLE UA (Uniform Advantage) Brands is looking for friendly, self-motivated service professional who takes pride in delivering WOW service and delighting stakeholders and business partners. You truly enjoy helping others and feel tremendous satisfaction each time you resolve an internal problem. You thrive in an environment that encourages you to grow and to take ownership of everything you do. Essential Duties and Responsibilities: Proactively take on any work request or task within the defined scope of work Review the data provided to you and highlight any issues, concerns or inconsistencies Create, Update or maintain data within the destination tools or applications Adhere to all work and communication protocols as instructed Complete all assigned work within the defined timelines or SLAs. Communicate any expected delays in completion of work to the team lead or relevant senior team member as soon as possible. Adopt the team s best work practices Provide regular updates and time logs on the work tickets. Required Skills: Detail oriented person who can perform repetitive tasks with minimal errors. Exceptional listening, verbal and written skills Organized and detail-oriented, with good time management skills. Ability to understand business process and logic and evaluate all given data against the same. Ability to challenge data accuracy and work with colleagues to resolve the same Sound decision making and analytical abilities. Willingness to work a flexible schedule and occasional overtime when needed. Ability to work in a high pace, group environment Proven work ethic and team player mentality. 0-2 years of experience working in an English business support role Experience using various Internet browsers Good working knowledge and exposure using MS Excel for data handling. Data entry speed of 60+ words per minute preferred Must have good exposure to working with internal stakeholders based out of international locations. Must be ready to work in the permanent shift from 6:00 PM - 3:00 AM IST on weekdays. Over the past 35 years, UA Brands has been synonymous with fashion-forward specialty apparel at great values, long-lasting product performance, and above all, strong customer satisfaction. We treat customers warmly, respectfully, and fairly. Always striving to surpass their expectations. Since its inception as a single uniform store in 1985, UA Brands has expanded to include: 28 boutique retail locations in 9 states of the USA. Multiple E-commerce websites and catalogs. Centrally located 186,000 Sq. Feet Distribution center serving our international customer base. Global operations for supply chain sourcing, production, and business support. UA Brands is a Drug Free Workplace. As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Company-sponsored medical and insurance benefits for employees and their immediate family members. Newly implemented safety measures to help protect our employees and customers through the COVID-19 pandemic. Referral Program: Get paid to work with friends! E-Learning opportunities for employees. Internet Allowances (since we are working Remote due to covid-19). Why UA Brands on Vimeo ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 40 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our A uniform that fits right and feels great has the power to change a caregivers day. Follow UA Brands on Social Media Green Monsoon Marathon 2025 This weekend, we laced up for a greener planet! We ran 5 KM in the spirit of sustainability and distributed seed balls along the way promoting tree plantation and a greener Earth The showstopper of the event? Our beloved mascot Mr. Hachi stole hearts and sprinted with spirit! Huge shoutout to Mr. Hachi & MJay for winning 2nd Runner-Up in the Pawathon Event Together, let s keep running for the planet. One step. One tree. One mission. #GreenEarth #RunWithPurpose #UABrands #UniformAdvantage #RunForEarth #SeedBallDrive #TreePlantation A few of our UAN warehouse team members at the Douglas County Commissioners Office accepting the Hero Award Coin. Great job to these team members and making safety a priority! We came, we kicked, we conquered! A few of our corporate team members and family came out this past weekend for a fun game of Kickball! If you like what you ve heard about us so far and believe you re exactly the ambitious, self-motivated professional we need, we d love to meet you!

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0.0 - 5.0 years

2 - 7 Lacs

Mumbai, Navi Mumbai

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Pre Sales Executive - Real Estate Industry (Developer) - Navi Mumbai (Kharghar) Opening: 2 Nos. Job ID: 112977 Employment Type: Full Time Reference: Work Experience: 2.0 Year(s) To 4.0 Year(s) CTC Salary: 2.00 LPA TO 3.00 LPA Function: ITES / BPO / KPO / Customer Service / Operations Industry: Real Estate/Property Location: Navi-mumbai Posted On: 22nd Jul, 2025 Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: We are having an urgent opening for the position Pre Sales Executive of for a reputed company in Real Estate Industry at Kharghar Locat ion. Key Responsibilities: Calling Clients for Site Visit Site Visit coordination with the sales team and client Calling on leads Understanding client s need Generating leads from given data Candidates Profile: Good English communication. Presentable Very confident. Organized Positive attitude Key Skills : Team Leader Pre Sales Customer Care

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1.0 - 3.0 years

3 - 5 Lacs

Coimbatore

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About iamneo iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. Role Overview We re looking for a reliable and organized Program Manager to support the smooth execution of training programs. This role demands hands-on coordination, clear communication, and the ability to manage day-to-day operations across multiple stakeholders in a fast-paced educational environment. Key Responsibilities Oversee daily operations of training programs conducted on campus. Manage scheduling, session planning, logistics, and documentation. Communicate effectively with trainers, students, vendors, and internal teams. Track attendance, feedback, and escalate issues to ensure timely resolution. Ensure tech tools (Zoom, LMS, Google Workspace, Excel, etc.) are used efficiently for coordination and reporting. Collaborate with academic and cross-functional teams to ensure programs run smoothly. Be punctual and present on-site during working hours; support real-time program needs. What You Bring 1 3 years of relevant experience in training coordination, project/program support, or EdTech operations. Strong organizational and multitasking skills with a keen eye for detail. Excellent verbal and written communication skills. Familiarity with digital productivity tools and basic reporting. A proactive, dependable, and team-focused attitude. Willingness to adapt to changes in program structure, schedule, or format. Bonus Points For Experience in EdTech, higher education, or campus-based program delivery. Prior exposure to learning platforms or tools like Moodle, Canvas, or similar LMS.

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2.0 - 7.0 years

4 - 9 Lacs

Shillong

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Designation : Trainer Domain: Communicative English & ITES Location : Shillong Number of Positions - 1 Roles and Responsibilities Conduct training sessions effectively as per the ACLP for each job roles Ensure parent and local community engagement and employer linkages for the program delivery. Liaison with superiors and engage with public agencies, local authorities, including coordinates relating to memberships for center. Coordinates activities of center with other stakeholders to ensure optimum efficiency and compliance with appropriate policies, procedures and specifications. Supports in preparing periodic reports, and records on center progress, status or other special reports for project reporting. Supports superiors for developing improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action. Confers with and advises staff, students and others to provide technical advice, problem solving assistance, answers to questions and center goals and policy interpretations. Serves as center representative during projects by responding to and resolving emergency situations and ensures all aspects of projects/events are implemented and controlled according to plans. Coordinates project logistics. Perform assigned program activities as per project deliverables. Manage adherence to proper attendance management of trainees. Required Qualification & Skills Bachelors degree in related field Minimum 2 years of experience as a trainer or related position Experience in relevant domain is a must Experience with technologies and best practices for instructional manuals and teaching platforms Core Competencies Confident public speaker and a devoted educator who is up-to-date on the latest tools and resources to provide training Capacity building and training skills Fluency in English (both oral and written) Excellent Communication, Interpersonal skills & facilitation skills Strong computer skills (Microsoft Word, Excel and PowerPoint) Must be familiar with local language

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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About iamneo: iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. Job role: We re looking for energetic, detail-oriented Program Managers to join our team. You ll play a key role in supporting our client projects, working closely with cross-functional teams, and helping us deliver top-quality service to our clients. Requirements: Educational background, preferably in the fields of computer science or engineering for technical project managers Technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills, written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office Travel needed, with a primary focus on supporting clients in your base location. Good to have - Prior experience in ed-tech organisations Location Options: Mumbai / Bhubaneshwar Responsibilities Project Support: Collaborate with our teams, clients, and vendors to ensure seamless project execution. You ll gather client requirements, schedule assessments, and coordinate with content and development teams to deliver courses on time. By helping keep projects on track, you ll contribute to meeting client needs and expectations. Onboarding of Learners: Lead the onboarding process for new learners, ensuring they have all necessary information and resources to succeed in the program. You ll be responsible for creating a smooth and positive start for learners. Documentation & Progress Tracking: Stay organized and detail-oriented! Track and document project steps, keep clients informed about progress, and support the development of reports that monitor milestones and completion rates. Your role will be central in ensuring that project documentation is accurate and up-to-date. Learner Progress Reporting: Regularly assess and compile learners progress and share this information with clients. You ll be key in providing clients with clear insights into their learners development and achievements. Client and Stakeholder Relations: Work directly with clients and stakeholders to build strong, positive relationships. You ll play a part in keeping clients happy by addressing issues swiftly and professionally, ensuring any concerns are resolved and client satisfaction is maintained. This role is full of variety and provides excellent hands-on experience, including the opportunity to travel and work with a range of clients across India. If you re looking for a position that s dynamic, exciting, and packed with growth potential, apply now to start your journey in Customer success with us!

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5.0 - 7.0 years

7 - 9 Lacs

Bengaluru

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Job Summary: We are seeking a detail-oriented, independent and experienced Tax Accountant to oversee and manage all direct tax-related matters, including TDS compliance, advance tax computation and filing, deferred tax analysis, and transfer pricing documentation . The role will also involve handling tax payments, returns, STPI compliance, Accounting audits, and income tax assessments in accordance with the Indian Income Tax Act and relevant statutory regulations. Key Responsibilities: Direct Taxation (Income Tax & TDS): Manage TDS deduction, deposit, and return filing (Form 24Q, 26Q, 27Q) in accordance with statutory timelines. Reconcile Form 26AS and TDS ledgers with books of accounts. Prepare and file corporate income tax returns (ITR-6) and handle tax provisioning and payments. Assist in advance tax computation and ensure timely payments. Deferred Tax: Analyze and maintain deferred tax assets and liabilities (DTA/DTL) . Prepare and review deferred tax workings for statutory reporting and audits under IND AS/IFRS . Transfer Pricing: Maintain and update transfer pricing documentation , including local files, master files, and 3CEB reporting . Coordinate with consultants for transfer pricing audits and benchmarking studies . Ensure compliance with arm s length pricing and BEPS Action Plan requirements. Tax Payments & Returns: Ensure timely deposit of all direct tax liabilities and filing of quarterly/annual tax returns . Handle all direct tax-related reconciliations and GL validations. STPI SOFTEX filing MPR, QPR and APR (returns filing) for STPI Coordination with logistics on the return filing Coordinate with Fixed asset team on the return filing Accounting, Audit & Assessments: Support month, quarter and year end close related to tax schedules and accounting. Reconciliation statements preparation on monthly basis Support statutory, tax, and internal audits by providing necessary tax documents and reconciliations. Prepare and submit responses to notices from Income Tax Department and represent the company during tax assessments and hearings. Ensure proper documentation and data retention for tax audit purposes (Form 3CD, Form 3CEB et al.) Qualifications CA with 5-7 years of experience in Direct tax, TDS and Transfer pricing in large sized IT/ITES/Manufacturing or BIG 4 consulting experience. Advanced proficiency in SAP and Microsoft Off

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10.0 - 15.0 years

35 - 40 Lacs

Noida

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Indus Valley Partners (IVP) is a global provider of front, middle and back-office technology solutions, consulting and digital-first managed services to over 220 of the most prestigious fund managers on the buy side. Hedge funds, private equity firms and other traditional and alternative asset managers rely on IVP s expertise as a thinking partner and best-of-breed platforms to digitally transform and future-proof operations reducing their costs, improving control and increasing productivity across their enterprise. Founded in 2000, IVP remains at the forefront of moving Finance Forward TM with approximately $5.5 trillion of global AUM managed using its technology and $1.5 trillion AUM reported through its regulatory reporting solution. IVP is headquartered in New York with additional offices located in Mumbai, Noida, London, Toronto, Mauritius and Dallas. For more information, visit www.indusvalleypartners.com Job Summary We are seeking a seasoned Learning & Development Consultant to join our team on a 3rd party payroll basis. The ideal candidate will have 10 to 15 years of experience in driving strategic L&D initiatives, designing impactful learning programs, and fostering a culture of continuous learning across organizations. This is a consulting role best suited for a highly experienced L&D professional who can work independently and deliver measurable outcomes. Key Responsibilities Job Summary - We are seeking a seasoned Learning & Development Consultant to join our team on a 3rd party payroll basis. The ideal candidate will have 10 to 15 years of experience in driving strategic L&D initiatives, designing impactful learning programs, and fostering a culture of continuous learning across organizations. This is a consulting role best suited for a highly experienced L&D professional who can work independently and deliver measurable outcomes. Hands on exposure to all parts of the L&D cycle (TNI, Content creation, Vendor identification and management, evaluation of existing L&D structures, Learning effectiveness measurement) Must have handled both technical as well as behavioural training strategy at a senior position, preferably in the IT/ITES sector Experience in speaking to senior stakeholders and understanding L&D related pain points Should have handled all L&D processes for organizations dealing with software development and consulting Should be able to map training/learning solutions to existing gaps in delivery Without being an SME in the training content, can still identify solutions that will help bridge technical skill gaps through learning solutions Should have access to an array of training solution providers, vendors, content creators through one s own network and experience to be able to identify quick learning solutions Can review, dissect an existing L&D structure within a business unit and come up with list of, gaps and solutions, validate proposed solutions by talking to senior stakeholders Understanding of technical training solutions (NOT INDIVIDUAL CAPABILITY TO DESIGN AND DELIVER) in a product and consulting environment is a must. Excellent communication skills is a non-negotiable Key Requirements 10 to 15 years of progressive experience in Learning & Development. Proven experience in designing and delivering leadership and soft-skills training programs. Strong understanding of adult learning principles, instructional design, and learning technologies. Hands-on experience in managing and administering Learning Management Systems (LMS) . Exposure to competency frameworks, career development, and performance enablement strategies. Excellent communication, stakeholder management, and facilitation skills. Ability to work independently and handle multiple projects with minimal supervision. Experience working in large corporate or MNC environments is a plus.

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1.0 - 5.0 years

2 - 3 Lacs

Gurgaon/Gurugram

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Shift: Day shift only Job Location: Gurgaon Pick and drop facility not available Walk ins -Monday/Wednesday Time -4 to 5pm Contact -Ms. Supriya Saini email -supriya_saini@usha.com Looking for Customer Care Executives for In-house inbound Domestic Call center. Candidates should have good communication skills & flair towards customer service. Languages required: Hindi/ English/ Kannada/ Malayalam / Tamil/Oriya/Bengali. 1. Answer Inbound Complaint Calls as well as assist customers who have specific queries 2. Make outbound calls to take customer concerns or check satisfaction level 3. Listen to and record complaints in the customer service application 4. Resolving problems by clarifying issues and escalating unsolved problems Usha International Ltd.,

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1.0 - 4.0 years

3 - 7 Lacs

Pune

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you'll be part of the business process support team, reporting directly to our BPS lead, working closely with various business teams and the Director of Strategic Planning Project Management, Operations. Your deliverables will be around validating the work done by different departments of BPS, you will also be responsible for updating the quality log, preparing the quality dashboard, and sharing the same with stakeholders. You will also be expected to point out process improvement and major factors responsible for impacting quality. WHAT you'll DO Timely validation of tickets with an eye for details Updating quality log Documenting findings, preparing reports, and making recommendations Creating SOP s Creating Quality Dashboard Updating various Quality reports. Communicate with various departments concerning process workflow and due dates. Should be able to prioritize work WHAT you'll BRING A detail-oriented person who can perform varied tasks with minimal errors. Proven experience in MIS reporting, data analysis, and advanced Excel-based reporting. Highly proficient in MS Excel, including data comparison, analysis, report automation, and dashboard creation (VBA knowledge will be a strong advantage) Ability to generate insightful and actionable reports for executive leadership on demand. Organized with excellent time management skills capable of handling multiple priorities, strong follow-up, and meeting tight deadlines. Strong decision-making and analytical abilities, with a continuous improvement mindset. Quick learner with adaptability to new tools and systems, applying them efficiently to enhance processes. Ability to identify process gaps and establish scalable, efficient solutions with minimal complexity. Excellent communication skills professional, clear, and concise written and verbal English. Comfortable working in a fast-paced, high-pressure environment. Strong work ethic and a collaborative team player. Willingness to work permanent night shifts (6 pm to 3 am) and overtime when required. Experience with multiple internet browsers and general proficiency in Microsoft Office. Demonstrated ability to build and maintain accountability-driven relationships with stakeholders while safeguarding business partnerships. WHERE you'll WORK REMOTE Work from Home Have workplace flexibility - you'll work exclusively from the comfort of your home with no commute! Remote employees are expected to be online and available during core business hours for their team. Company computer equipment is provided for business use. PLENTY OF BENEFITS TOO UA BRANDS offers a full range of benefits that address both your health and financial needs. Company-sponsored medical insurance for employees and family members Company-sponsored Life insurance for employee Company-sponsored Group Personal Accidental insurance for employee Company-sponsored Gratuity Benefit Continuous remote work Hardship Allowance: Paid over and above the employees monthly salary Extended Hardship Allowance: Paid over and above the employees monthly salary Paid Vacation / Earned Leave Maternity Leave, Compensatory Off Leave, Bereavement Leave, and Paternity Leave as per the applicable norms. Holiday Pay Referral Program - Get paid to work with Friends Regular Recognition, Social Activities, Monthly Events, and Birthday Celebrations Mandatory Fun

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1.0 - 9.0 years

3 - 4 Lacs

Ranchi

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Role Objective- To impart training and monitor the student life cycle for ensuring standard outcome Responsibilities Impart training on AI domain Mapping and identifying areas where needy and underprivileged youths may be found and counseling them to enroll in relevant courses. Review student resumes and give feedback; provide coaching for the interview process. Conducting mock Assign and grade class work, homework, tests and Encourage and monitor the progress of individual Observe and maintain accurate and complete records of students progress and development. Counseling students with academic problems and providing student Groom the students to prepare them for Needs to undertake additional responsibilities from time to time based on the organization s needs. Important Topics (Required) Fundamentals of Artificial Intelligence (AI) Machine Learning (ML) Deep Learning (DL) Natural Language Processing (NLP) and Large Language Models (LLMs) Computer Vision Model Deployment Techniques AI Tools and Frameworks AI Ethics and Governance Desired profile Graduate Relevant experience of at least 1(one) Professional training in AI & its Computer literate with sound knowledge of Microsoft Office Willingness to travel Good Communication Skills, Influencing Skills . Proficient in English and Hindi Preferred Industry: IT/ITES Job Category: AI Faculty Job Type: Full Time Job Location: Jharkhand-Ranchi

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0.0 - 1.0 years

2 - 6 Lacs

Mumbai

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we're looking for an ambitious and dynamic Junior Sales Associate to support our enterprise sales team. This is an early-career role ideal for MBA graduates (preferably from Tier 1 institutes) with a tech background and internship experience in B2B sales . you'll work closely with the senior sales leadership to identify, nurture, and convert opportunities across enterprise and institutional segments. This is a high-growth learning opportunity in the EdTech SaaS space. Key Responsibilities Support lead generation, qualification, and outreach efforts across enterprise accounts. Assist in proposal creation, pitch material, and follow-ups with prospective clients. Coordinate client meetings, product demos, and sales presentations alongside the senior sales team. Maintain CRM hygiene, sales trackers, and reporting dashboards. Conduct basic market and competitor research to support prospecting strategies. Travel to client locations for meetings, demos, or events (as required). What we're Looking For MBA graduate (preferably from a Tier 1 institute) with a specialization in Sales/Marketing/Strategy. 0 1 year of experience OR internship experience in B2B sales, enterprise business development, or SaaS sales . A technical background (B.E./B.Tech) is a strong plus. Excellent communication skills fluent in Hindi/Telugu and English . Comfortable with travel and field sales responsibilities. Highly energetic, self-driven, and eager to learn the ropes of B2B sales. Why Join Us Work with top EdTech clients and industry leaders Accelerate your sales career with deep mentorship and exposure Be based in Mumbai or AP with opportunities for regional travel Be a part of a fast-growing, high-impact B2B SaaS company Learn, grow, and make a measurable impact early in your career If you're a fresh graduate eager to dive into B2B sales with a fast-moving tech company, we want to hear from you

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1.0 - 3.0 years

2 - 6 Lacs

Coimbatore

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Trainer Operations Executive Location: Coimbatore Experience: 1 3 Years Department: Training Operations Employment Type: Full-time About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that s transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions including BITS Pilani, VIT, SRM, LPU, and Manipal. As an NIIT Venture, we re backed by NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-first, product-driven approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. About the Role We are seeking an enthusiastic and detail-oriented Trainer Operations Executive to join our Training Delivery team. This role involves managing end-to-end trainer logistics, tracking availability, calculating trainer payouts, and ensuring operational excellence in day-to-day training delivery. This is an execution-heavy, backend operations role best suited for someone who is organized, process-driven, and comfortable working with Excel and scheduling tools. Key Responsibilities Trainer Operations Management Maintain and regularly update trainer availability trackers and dashboards. Coordinate trainer schedules based on client requirements and delivery calendars. Ensure trainers are mapped correctly to sessions based on skill, availability, and client needs. Trainer Incentive Management Calculate trainer payouts and incentives based on session logs and performance metrics. Maintain accurate records of session delivery and trainer attendance. Coordinate with Finance and Delivery teams for timely disbursal of trainer payments. Logistics & Scheduling Manage end-to-end scheduling of training sessions (virtual/on-site) in coordination with internal stakeholders. Send timely reminders and confirmations to trainers and delivery partners. Track session completion, feedback, and exceptions. Data & Reporting Prepare weekly and monthly reports on trainer utilization, performance, and availability gaps. Flag delays, bottlenecks, or inconsistencies in trainer performance or operations. Use Excel and MIS tools for effective data tracking and reporting. What We re Looking For 1 3 years of experience in training coordination, L&D operations, or workforce deployment. Strong proficiency in Microsoft Excel (formulas, pivot tables, conditional formatting, etc.). Good understanding of scheduling and planning tools (Google Calendar, Trello, or similar). Excellent organizational skills and attention to detail. Strong verbal and written communication skills. A solution-oriented mindset with the ability to multitask in a fast-paced environment. Why Join Us Impact learning outcomes at scale Be part of a rapidly growing EdTech company Own and optimize core delivery processes Based in Coimbatore, with opportunities for career progression

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1.0 - 4.0 years

10 - 14 Lacs

Coimbatore

Work from Office

About iamneo iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. Role Overview We re looking for a reliable and organized Program Manager to support the smooth execution of training programs. This role demands hands-on coordination, clear communication, and the ability to manage day-to-day operations across multiple stakeholders in a fast-paced educational environment. Key Responsibilities Oversee daily operations of training programs conducted on campus. Manage scheduling, session planning, logistics, and documentation. Communicate effectively with trainers, students, vendors, and internal teams. Track attendance, feedback, and escalate issues to ensure timely resolution. Ensure tech tools (Zoom, LMS, Google Workspace, Excel, etc.) are used efficiently for coordination and reporting. Collaborate with academic and cross-functional teams to ensure programs run smoothly. Be punctual and present on-site during working hours; support real-time program needs. What You Bring 1 3 years of relevant experience in training coordination, project/program support, or EdTech operations. Strong organizational and multitasking skills with a keen eye for detail. Excellent verbal and written communication skills. Familiarity with digital productivity tools and basic reporting. A proactive, dependable, and team-focused attitude. Willingness to adapt to changes in program structure, schedule, or format. Bonus Points For Experience in EdTech, higher education, or campus-based program delivery. Prior exposure to learning platforms or tools like Moodle, Canvas, or similar LMS.

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1.0 - 3.0 years

1 - 3 Lacs

Gurugram

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Job Description To take calls, chats handle back office work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution To achieve operational targets as defined by for the process To maintain queue levels to agreed SLA targets levels To achieve and maintain a good knowledge/capability. When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls. To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process To fully support and take guidance from the manager, raising awareness to them of any factors which may affect the performance of individuals or the whole team. Share best practice within the team and across the Digital Care Community Adhere to relevant shift patterns and break schedules Take responsibility for personal development and drive own performance

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1.0 - 3.0 years

1 - 3 Lacs

Gurugram

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Job : Chat Process Associate Sales/Upselling 48841 Gurgaon Jobs in Gurgaon (J49435)- Job in Gurgaon Chat Process Associate Sales/Upselling 48841 Gurgaon (Job Code : J49435) Job Summary 1 - 3 Years Chat Process Associate Sales/Upselling 48841 Gurgaon Degree: BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other IT-Hardware & Networking ITES / BPO / KPO / Customer Service / Operations Key Skills: Chat, Sales, Upselling Job Post Date: Tuesday, July 22, 2025 Company Description Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world``s most established communications company, employing around 100, 000 people in 170 countries around the world. Their principal activities include: - Networked IT services globally - Local, national and international telecommunications services - Broadband and internet products and services - Converged fixed/mobile products and services They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age, helping people create, collaborate and communicate better than ever before. Specialties: Telephony, Networking, Cloud Services, Unified Communications Job Description To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution To achieve operational targets as defined by for the process To maintain queue levels to agreed SLA targets levels To achieve and maintain a good knowledge/capability. When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls. To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process To fully support and take guidance from the manager, raising awareness to them of any factors which may affect the performance of individuals or the whole team. Share best practice within the team and across the Digital Care Community Adhere to relevant shift patterns and break schedules Take responsibility for personal development and drive own performance

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5.0 - 8.0 years

12 - 13 Lacs

Hubli, Mangaluru, Mysuru

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Lead and execute ISO 27001 implementation and audit projects , including risk assessments, gap analysis, and compliance checks- Drive the implementation of NIST cybersecurity frameworks (e-g-, NIST CSF, 800-53, 800-171) for clients across industries- Provide strategic guidance on security best practices, governance, risk, and compliance (GRC) initiatives- Perform internal audits and prepare clients for certification audits in alignment with ISO standards- Create and maintain Information Security Management System (ISMS) documentation and support continual improvement processes- Collaborate with cross-functional teams and manage end-to-end client engagements - Mentor and lead a team of junior consultants; review deliverables and ensure timely project delivery- Conduct security awareness sessions, training, and workshops for clients and internal stakeholders- Stay updated on evolving threats, industry standards, and compliance regulations- Should be open to travel and work at client premises as and when required by project or business demands is essential- Requirements 5 to 8 years of professional experience in Information Security consulting- Proven experience with ISO 27001 implementation & auditing- Experience in NIST framework implementation and controls assessment- Experience in auditing cloud environments across platforms such as AWS, Azure, or Google Cloud - Strong understanding of GRC practices and cybersecurity principles- ISO 27001:2013/2022 Lead Auditor Certification is mandatory- Prior team management or leadership experience is required- Excellent communication, documentation, and presentation skills- Ability to work independently and manage multiple client engagements- Exposure to other frameworks and standards like SOC 2, HIPAA, GDPR, PCI DSS is a plus- Experience working with clients from BFSI, IT/ITES, or Healthcare sectors- Additional certifications such as CISA, CISM, or CISSP are advantageous- Benefits Competitive salary and benefits Medical Insurance - Self & family Parental Support - Maternity Leave Retirement Benefits - PF Contribution Opportunities for professional growth Collaborative and inclusive work environment

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5.0 - 10.0 years

7 - 12 Lacs

Hyderabad

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The Seller Partner Identity Verification team is responsible for knowing who we re doing business withWe do this by applying a thorough verification process at key points during the seller or vendor lifecycle as well as deploying bad actor detection and enforcementWe organize this work into five programs aligned with different stages of the seller and vendor journeysWithin SPIV, the Registration and Verification team seeks to stop bad actors from gaining access to our store by providing proactive and customized registration and verification servicesOur mission is that we build trust by protecting our customers, selling partners, and our store from bad actors by: (1) building verification processes at the entity level that evaluate the legitimacy of the individual and the business they represent, (2) delivering best-in class experiences for our registration and verification products, and (3) leveraging verification services throughout registration, compliance, and lifecycle events The Program Manager II will be the primary liaison between the cross functional teams and will focus on building efficient roadmaps for all our new launchesThe person will be responsible for optimizing the project plan, coordinating with varied set of stakeholders, working with tech/UAT team on tech readiness as well as GPSS/GPO/Ops/LXD teams etcon operational readinessThe role requires someone who can manage multiple tasks/priorities, consistently meet deadlines, is a creative problem solver and a critical thinker coupled with cross-functional communication skillsIn addition, we are looking for someone who has a blend of program/project management experience added with experience in tech acumen to scale our tech service offerings in 2023 Demonstrate knowledge of improving processes through Six Sigma / Lean/ methods and can perform complex Analysis when exposed to unstructured and structured data Lead, design, development and deployment of functional world-wide Excellence strategy Work with leadership team to drive critical business initiatives Develop, implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects Drive and influence multiple stakeholders on project improvement opportunities Establish and continually improve the consistency, predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices Manage multiple projects requiring frequent communication, organization/time management and problem-solving skills Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives Communicate across all levels on project and program progress Lead business critical high impacting projects for the vertical and ensure they are delivered within planned timelines and with expected output- Support project teams/team members to improve processes, provide project intervention and coaching, etc Monitor the training and professional development of team members, looking for opportunities to strengthen their skills or acquire new ones 5+ years of program or project management experience 5+ years of working cross functionally with tech and non-tech teams experience Bachelors degree Experience defining program requirements and using data and metrics to determine improvements 5+ years of experience delivering cross functional projects Bachelor s Degree from an accredited university, preferably in Technology or Business- Substantial experience in program/project management or an equivalent operational role- Experience and knowledge of process improvement tools, methods and techniques- Attention to detail and written and oral communication skills- Ability to organize and manage multiple tasks simultaneously, and to facilitate multiple discussions- Ability to meet deadlines, prioritize work, handle changing priorities and use good judgment when working in stressful situations- Agility and nimbleness to work successfully in a highly ambiguous and changing environment Certified Lean Six Sigma Black Belt from a reputed institute or organization Ability to influence stakeholders across the organization without direct reporting lines- Leadership experience for several large-scale complex, cross-functional projects with multiple stakeholders, involving multiple (10 or more) internal/external customers- Change agent with the ability to lead change across all levels of the organization- Ability to interpret, analyze, and understand complex data sets- Have experience in leading and mentoring projects in ITES/ IT / Banking industry Experience working as part of a global team with multiple time zones and geographically disperse resources- Certified Project Management Professional (PMP) Hands on experience at program managing an AI solution

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3.0 - 4.0 years

14 - 16 Lacs

Mumbai

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Business Unit: Global Operations Reporting To: Director, Global Fund Services Shift: EMEA (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is Top 12 Ranked Consultant (2009-2024) in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai and has opened a new office in Mumbai, India in June 2023. Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. For more information, please visit https: / / www.russellinvestments.com . We are seeking a detail-oriented and tech-savvy Operations Technology Analyst to support and optimize the intersection of business operations and technology. This role is responsible for analyzing operational workflows, identifying inefficiencies, and implementing technology-driven solutions to improve performance, reduce costs, and enhance service delivery. Years of Experience 2+ years of experience in a technology analyst, business analyst, or operations analyst role. Qualifications 2 years of EWP (Enterprise Workflow Platforms) product management (Adobe Workfront strongly preferred) must include hands-on product development and experience with system configuration. Bachelor s degree in IT / Computer Science (or equivalent Education) Proficiency in programming languages such as Python and Java . Strong skills in Excel , including advanced formulas and VBA/Macros development. Familiarity with databases and query languages (e.g., SQL ) is a plus. Experience working with ERP/CRM systems and process automation tools. Strong analytical, communication, and problem-solving skills. Ability to manage multiple projects and work independently or as part of a team. Responsibilities Analyze and improve operational workflows using data-driven insights and technology tools. Design and implement automation solutions using Excel Macros , Python , or Java to streamline repetitive tasks and reduce manual work. Support and enhance business-critical systems such as ERP, CRM, inventory management, and data reporting tools. Collaborate with stakeholders to gather requirements and translate business needs into technical specifications. Develop custom scripts and applications to support operational initiatives and system integrations. Build and maintain dashboards and reports using Excel, Power BI, or other visualization tools. Participate in system implementation, testing, training, and user support. Monitor performance metrics and proactively resolve technical and process-related issues. Maintain documentation, standard operating procedures (SOPs), and training materials. Candidate Requirements Experience with scripting or automation platforms (e.g., Power Automate, Zapier). Exposure to API integration and web services. Familiarity with Agile or Lean process improvement methodologies. Industry experience in sectors such as investment, logistics, finance, or ITES. Core Values Strong interpersonal, oral, and written communication and collaboration skills with all levels of management Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines, Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability. Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. Exemplifies our customer-focused, action-oriented, results-driven culture. Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions. Ability to act with discretion and maintain complete confidentiality. Dedicated to the firm s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.

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