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2 - 4 years
8 - 9 Lacs
Chennai, Pune, Delhi
Work from Office
We are seeking a highly motivated and experienced Pre-sales Engineer to join our dynamic team at iamneo. The ideal candidate will possess a strong technical background, excellent communication skills, and deep expertise in the SaaS or B2B EdTech industries. As a Pre-Sales Engineer, you will play a critical role in shaping client engagements and ensuring technical alignment between iamneos offerings and client needs. You will work closely with internal and external stakeholders to create tailored solutions Responsibilities Bachelor s degree in computer science, Information Technology, Engineering, or a related field. 2-4 years of experience in a Pre-Sales Engineer, Solution Architect, or similar role, preferably in a SaaS/Edtech environment. Excellent communication and presentation skills, with the ability to translate complex technical concepts into business-friendly language. Ability to work independently as well as collaboratively within a team setting. Strong problem-solving skills and a customer-centric mindset. Willingness to travel as required for customer engagements and demonstrations An ideal fit Technical Expertise: Develop a deep understanding of the companys products and services to showcase how they can solve customer challenges. Solution Architecture: Collaborate with customers to gather technical and business requirements, and design solutions that align with their needs using the platform. Product Demonstrations: Conduct tailored product demos and technical presentations, highlighting features, capabilities, and benefits to prospects. Proposal Development: Support the creation of technical and business proposals, MoA, SOW and detailed solution designs that meet client requirements. Customer Engagement: Serve as a technical point of contact for potential customers, addressing inquiries related to integration, compatibility, and customization. Collaborate with Sales: Work closely with the sales team to develop sales strategies, identify customer pain points, and create compelling technical narratives that drive deals forward. Feedback Loop: Relay customer feedback to the product and engineering teams to drive product improvements and innovations. Technical Handovers: Ensure smooth technical handovers to the post-sales and implementation teams for seamless project delivery.
Posted 3 months ago
2 - 6 years
12 - 14 Lacs
Mumbai
Work from Office
The role involves hands-on experience with Oracle and PostgreSQL database administration. Key responsibilities include installing, configuring, and managing Oracle servers, setting up backup and recovery processes to meet RPO and RTO objectives, handling high-priority incident escalations, and performing database performance tuning. The candidate will also support database clustering, log shipping, mirroring, and replication. Proficiency in Oracle licensing policy, RAC architecture, ASM, and documentation of the database environment is required. Additionally, the role demands advisory on database design, T-SQL query optimization, and handling patch management to maintain an up-to-date inventory.
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Title: Supervisor, Communications Training Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Key Responsibilities: Build and sustain professional and communication skills for the account s VA trainers Post TTT certification deliver at least 1 batch every half-year during Process Training Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the Floor Support and Voice Accent teams to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions Conduct 1:1, TEP and RTR activities for all communication ad soft skills trainers once every month Track and maintain batchwise attendance and certification records for audit purposes. Conceptualize, plan and execute training and skilling initiatives for the floor colleagues Initiate and participate in the projects of the team and the department Create refresher and huddle content every month and track floor penetration every week based on the TNA/TNI based on audit results (Quality and VA) from the previous month Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational) Offer Root Cause Analysis for the Bottom Quartile category and create content for the said group. Ensure the training is closed for the target audience every month When not involved in batches (during hiring freeze) must dedicate time in bolstering and reengineering content for the floor Maintain key MIS related to all the above activities. Desired Skills : Ability to clearly articulate to the management -various initiatives and reports Good analytical skills High level of proficiency in Power Point and Excel Planning and Organizing Skills Excellent verbal and written communication skills. Should be willing to work in shifts along with the team in customer business time. Overall, should be a good team player with willingness to learn and drive to achieve Adequate understanding of training procedures, methods, and techniques Experience in delivering training (ILT and Virtual) Reporting skills - To create presentations and data interpretation Publishing presentations/ for weekly, monthly and quarterly reviews Graduate/Postgraduate Relevant experience of 1-2 years Disclaimer Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment , processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities. Location: IND Bangalore - Karle Infra Pvt. Ltd,. IT/ITES SEZ, 4th Floor, HUB-4 Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Posted 3 months ago
0 - 5 years
0 - 3 Lacs
Bengaluru
Work from Office
Hi All, Greetings from CareerNet We are hiring one of the Top Bank in India for Inbound Upselling & Customer Service. Process name : Banking Required qualification - Any graduate fresher 10+2 with min 6 months of experince( Tele-sales or lending sales is mandatory) Fixed Salary : CTC 300000 LPA Take home - 21800 Shifts : Rotational shifts : Between 7 am to 10 pm Rounds : HR & 2 Business Round Required languages : English and Hindi ( Fluency in both) Work from office requirement 6 days working, Rotational week off Cab: Both way Location - Whitefield To schedule your interview slot call or Whatsapp Anandhi @ 9742543989 or Email @ anandhi.prakash@careernet.in Thanks, Regards, Anandhi S SHARE RESUME _ anandhi.prakash@careernet.in
Posted 3 months ago
0 - 2 years
2 - 3 Lacs
Mumbai
Work from Office
HR Recruiter Experience : Freshers / 1 to 2 Years Experience on Recruiting Education: Any degree with Computer background / MBA: HR Location: Coimbatore Work Mode: Office Working days : Monday - Friday Share your CV : naveena.m@srsinfoway.com
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Customer Service Associate Contact Details: HR : Sanjana Mobile number : 8147091044 Email ID : sanjana.rai@intouchcx.com The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the extra mile to engage with players by solving their issues and ensuring satisfaction Requirements:- An obligation to deliver exceptional customer service Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Actively read the player, and show empathy and patience Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all emails and Discord tickets Maintain thorough knowledge of systems so that information can be researched and proper information is given to players Learn and retain a thorough working knowledge of all existing and new process and procedures Achieve assigned Key Performance Indicators e.g.Average Handle Time, FRT, Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assigned Critical Skills:- Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure. Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs Have a personal interest in MMORPG and related communities Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracy and timeliness Have a basic understanding of Web3 platforms and Blockchain Ability to operate personal computer and CRM tools Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Educational/Work Experience and Requirements Must have minimum 3-6 months experience in customer support Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR Sanjana or WhatsApp your CV on 8147091044 / Email to sanjana.rai@intouchcx.com.
Posted 3 months ago
4 - 9 years
12 - 13 Lacs
Gurgaon
Work from Office
Use best practices with respect to application development, integration, deployment, unit & system testing Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers Mandatory skill sets Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies Experience working with IT application development projects will be an advantage Proven successful project management experience, preferably delivering large enterprisebased applications and solutions. Innovative thinker, high attention to detail, and thoroughness Excellent problemsolving skills, with a demonstrated ability to identify issues, solve them quickly and we'll, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. Preferred skill sets Experience in ERP IMplementation Years of experience required Minimum 4 years of experience plus MBA is required for the role Overall experience can vary between (816) Years Education Qualification Work experience in IT & ITeS/Software product companies preferred B.E/B.Tech + MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Certifications (if blank, certifications not specified) Required Skills IT Application Development, Project Management Tools Optional Skills ERP Implementation Available for Work Visa Sponsorship? No Government Clearance Required? No
Posted 3 months ago
4 - 5 years
27 - 32 Lacs
Mumbai
Work from Office
Working in our multi-disciplined teams, you will apply your talents to a wide variety of complex, demanding and high profile transactions from acquisitions and mergers to flotations and buy-outs. Your responsibilities will include: Identification of key issues and carrying out the relevant financial analysis To undertake smaller assignments or assist in larger assignments reporting to Partner, with their limited supervision Preparation of good TS reports, including review of sections compiled by other team members on the job Management of and contribution to the development of junior staff, including timely and objective feedback on every job Establishing credibility with clients/targets as a representative of KPMG Transaction Services Maintaining business contacts at middle/senior levels (i.e. it is our expectation that manager will make a positive commitment to maintaining contact with people they meet on transactions, who may become important providers of work in the future) To actively participate in compiling proposals/business development activities To contribute to the effective working of the team and development of team morale Ensure that risk documentation are completed for all jobs on a timely basis as per the applicable T&R technical/risk management policies To contribute to practice development initiative, if possible - sales, people, solution development etc. .
Posted 3 months ago
0 - 5 years
3 - 5 Lacs
Navi Mumbai, Mumbai
Work from Office
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Receive, direct, and relay telephone messages and fax messages. Route calls to specific people. Pick up and deliver the mail. Arrange appointments. Take and relay messages. Update appointment calendars. Schedule follow-up appointments. Handling the inquiry calls Handling day to day HR Operations work Managing HR Correspondence Maintaining office policies and rules Handing General Office Administration Vendor Co-ordination and Meetings arrangements Data Updating Documentation. Gender - Female Candidates Profile Having good telephonic talking. Having good Verbal Communication. Having good knowledge on Microsoft Office. Will be a good Listener. Having good Professionalism. Having Customer Focus. Key Skills : Backend Hr Recpction Front Desk
Posted 3 months ago
0 - 3 years
1 - 2 Lacs
Pune, Indore, Bengaluru
Work from Office
DIRECT WALK in for Voice & Non voice Immediate Joining Good communication skills in English CTC: upto 25k Ring 9916839275 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication. Ct:Meghana 9916839275
Posted 3 months ago
0 - 5 years
2 - 3 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
BPO Call Center Day Shift Graduate Customer Care Executive Domestic & International Premium Voice Process Profile -CCE Voice Day Shift US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good
Posted 3 months ago
0 - 2 years
3 - 4 Lacs
Bengaluru
Work from Office
The Associate Field Biologist/Field Biologist/Sr. Field Biologist shall be responsible for Pest Audits of Branch Large / HD Customers (having Third-party Audits- USFDA, AIB, BRC, FSSC, SQF, LEED, etc), Key national customers in various segments - Food & Pharma Mfg, w/h, Large food retailers (excluding QSRs, Fast food chains), Large ITES & MA s, etc. The incumbent will report administratively to the DM & functionally to Opex QA and work as a part of the multi-functional team involving collaboration with the internal & external stakeholders. Job Responsibilities: Carry out Pest Audits of Global accounts, Key designated NK accounts- Food & Pharma units, Food & Pharma warehouses, Large food retailers (excluding QSRs, Fast food chains), Large ITES & MA and Branch accounts - Large HD accounts (Third party Audits- AIB, BRC, FSSC, SQF, LEED, etc.). Specific accounts will be assigned at the time of induction in consultation with BM, DM and OpEx. Responsible for proper, on time completion & submission of all audits with reports as per contract agreement of assigned customers by visiting customer sites due as per iCABs calendar plan at an agreed frequency. Share completed audits with customers and internally for actions within 24 hours, after completion of audit inspection. Support, and guide branch operation team to streamline documentation at Global, NK & LA customer sites assigned. Must Generate service leads based on recommendations during audits. Conduct TPA for technicians handling Global, NK & Branch-HD & LA assigned. Conduct surprise visits at NKA & HD accounts as and when required. Identify key improvement areas of site technicians during an audit, encourage and groom them for better performance in service Leads from the customer sites. Must have a complete understanding of Service Operation i.e. technician, supervisor and admin activity. A clear understanding of various Food standards and SOPs, Pink Notes, Standard Forms, SHE, Atex L 2 and other regulations. Be able to Identify Atex atmospheres during audits and report to Opex/ SHE Know and understand pest identification, especially for uncommon pests; Know and understand about life cycle, classification, morphology, and habitat of uncommon pests. Key Result Areas: 100% Audit completion as per iCABS PMI Frequency for assigned accounts At least one (01) service lead per audited site through the recommendations. 100% TPA & development of assigned technicians handling accounts site Meeting NKA customers and developing relations Promote Heat & Co2 Treatment Competencies (Skills essential to the role): Skills in various PMS, sound knowledge of pest & pest management options (ERDM principle) SHE and SCP operating knowledge Good team player with the ability to collaborate with cross-functions Possess strong communication, analytical, keen observation, report preparation & presentation skills Positive Attitude and take pride in their work Ability to work Independently Negotiation skills for getting work done, persuasive Educational Qualification / Other Requirement: Bachelors or Master s Degree in Agriculture / Botany / Zoology / Biology / Microbiology / Chemistry / Biochemistry / Entomology / Agro-chemicals & Pest Management. Successfully completed RPCI s BPM-2/CBU/IPM/L2 Training Program (for internal candidates only) Excellent computer skills and proficiency in Excel/spreadsheets, word docs, PowerPoint presentation / G slides / GSuite Excellent communication skills in English both verbal and written. Minimum two years of experience in Handling HD Accounts Preferably possess a two-wheeler with a valid driving license, able to ride 2 wheeler with all safety precautions. Agile & flexible to perform on-site inspection and willing to travel extensively. Role Type / Key working relationships: External team - Customers and customer representatives Internal team - Opex, GM/DM/ADM, BM/ABM/Base Manager / Site Incharge, Operations & Sales Colleagues including NKA, Service Planners
Posted 3 months ago
5 - 6 years
7 - 8 Lacs
Ahmedabad
Work from Office
Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Purpose To originate NTB s, manage & grow NTB/ETB Liability relationships for Institutional Liabilities Business -IBG 3 (Mid to Large sized Companies) Key Accountabilities & Responsibilities Drive Liabilities Sales through NTB (New to Bank) acquisition of Liability clients for operating accounts, term deposits and other transaction banking products in line with the targets set out which would be 2-3accounts per month with an AQB of INR 2 cr per acc Driver Origination of clients in Cash rich segments of companies, especially MNC s, GCC, IT/ITES, , KPO/BPO Cost+ Centres , Education, Shipping & Logistics, Data Centres, Pharma (R&D), Reinsurance Brokers, EXIM Companies & companies in the Ecommerce and Digital space, including mature Start-ups, Fin Tech s (PACB, PA PG s,) Originating NTB s through Custody offerings, AIF s Category: I/II/III, FPI, FVCI & FDI-DEMAT accounts etc. Leverage relationships with Intermediaries in Market, like Law Firms, CA/CS firms, Consultancy firms, to source deals in the M&A and PE/VC space, both annuity as well as Episodic in nature. Leveraging relationship with DBS Regional teams to improve & increase flow of cross Referrals leads to capitalize on the International Corridors network of DBS. Sourcing Episodic Deals via Intermediaries Channel through various FEMA & Escrow Solutioning. Support Regional Sales Heads in implementing liabilities strategy and meeting revenue budgets from Origination. Support Regional Sales Heads in identifying and focusing on appropriate market segments. This includes analysis of key requirements for different identified market segments (through client discussions) and positioning DBS Bank offering to meet client requirements. To support commercialisation of various product rollouts which cater to the needs of the identified client segment. Requirements Good understanding of the Sales process through preferably prior sales experience of 5-6 years Prior experience in managing and acquiring Liabilities for Mid-Large Companies, Cash Management, New age payment and collections methods and transaction banking selling experience is desirable, along with experience in FX and Risk management solutions like Hedging. Market knowledge and experience in the Mid-market/ MNC relationship, with reference to appropriate Target Market for the Liability Segment would be preferable. Strong network with Intermediaries in Market, like Law Firms, CA/CS firms, Consultancy firms, to source deals in the M&A and PE/VC space Prior Experience in managing Capital account transactions Education / Preferred Qualifications Preferably Postgraduate. (Desirable CA and/or MBA -Marketing Finance). Core Competencies Good understanding of the sales process. Ability to open conversations with CXO s/CFO s/CEO s Sound knowledge of Cash management, FX and Trade, which are the key revenue drivers. Good technical knowledge of transaction banking business. Abreast of regulatory environment especially for FDI, ODI, Funds, FPI, AIF s etc Good team worker and ability to work with internal product partners like GTS, T&M. Good customer and relationship management skills. Good interpersonal and communications skills. Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods Technical Competencies Basic understanding of transaction banking products and associated technology platforms and operational procedures Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical. Knowledge of financial markets and products to assist in meaningful dialogue with clients. Work Relationship Acquisition of Commercial liabilities Business Managing of commercial Liabilities Portfolio DBS India - Culture & Behaviors DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Posted 3 months ago
3 - 7 years
5 - 9 Lacs
Noida
Work from Office
Work Experience: 3-7 Years Preference: Enterprise sales in A2P messaging Position Description The position holder is primarily responsible for revenue generation through the acquisition of new customers. They will identify opportunities to increase sales and profitability and has responsibilities directly related to making sales to include: meeting with customers at the customer s place, communicating with customers via phone, email, and teleconference, providing subject matter expertise regarding technical queries, advising customers on suitability of products and solutions based on their technical or financial needs, preparing proposals, presentations, pricing, and contracts, developing strategic plans related to the customer and the proposed solution. Principle Accountabilities Contact businesses within the telSpiel service territory, perform a needs analysis, and provide a detailed solution to these customers. Stay current with changes and developments in the telecommunications industry. This includes gathering competitive information on products and services and sharing this information with product development, marketing, customer service, and executive teams. Responsible for the initial integration of all regulated and deregulated solutions and services, which may require written proposals or product demonstrations. Manage complex contract negotiations and coordinate with legal counsel as required. Champion client s agreement to purchase through order, proof of concept, and implementation phases. During this process, the representative will interface with, and as needed, give direction to other departments within telSpiel to ensure customer satisfaction with services provided. Develop trusted partner relationships with all customers to retain and grow revenues over time. Additional Responsibilities Assist with sales strategy and customer support. Maintain ongoing customer relationships with travel to our serving areas as required. Continually evaluate business processes and recommend improvements. Participate in sales forecasting and ongoing revenue variance reporting. Knowledge, Skills, and Abilities Must be knowledgeable in evolving telecommunications/digital marketing/mobile marketing terminologies and technologies. Knowledgeable of industry tariffed and deregulated service offerings. Working knowledge of enterprise/corporate customers. Preferably in the sales department. Must have exceptional communication skills, email writing and a strong drive to help customers with creative solutions. Proven success in the development and presentation of sales proposals, strategic services solutions, and success in closing complex technical sales. Strong listening and analytical skills are required to determine customer needs and requests. Strong presentation skills are required, both in person and via teleconference or videoconference. Ability to make sound decisions with the information at hand, with the end goal of customer satisfaction and positive revenue generation. History of success in telecommunication, IT Solution, or mobile marketing solution selling to large or medium business customers. Excellent organizational skills allowing to manage multiple tasks simultaneously. Should be familiar with the job location. Well organized, with attention to detail. Should willing to perform standalone KPI. Education and Experience Required Full-time master s degree in business administration, or similar diploma or degree courses. (Relevant business sales experience may be substituted) Profile experience in enterprise sales, corporate sales, or Institutional sales. Industry experience in telecommunication, IT & ITES, or A2P messaging will be preferred. Strong background in revenue growth in related positions within the industry or similar industry. Thorough understanding of Telecommunication, IT & ITES, Messaging, CPaaS, SaaS, or Mobile Marketing terms.
Posted 3 months ago
7 - 12 years
9 - 14 Lacs
Noida
Work from Office
Position Description The position holder is primarily responsible for revenue generation through the acquisition of new customers as well as existing clients. They will identify opportunities to increase sales and profitability and has responsibilities directly related to making sales to include: meeting with customers at the customer s place, communicating with customers via phone, email, and teleconference, providing subject matter expertise regarding technical queries, advising customers on suitability of products and solutions based on their technical or financial needs, preparing proposals, presentations, pricing, and contracts, developing strategic plans related to the customer and the proposed solution. Principle Accountabilities Contact businesses within the telSpiel service territory, perform a needs analysis, and provide a detailed solution to these customers. Stay current with changes and developments in the telecommunications industry. This includes gathering competitive information on products and services and sharing this information with product development, marketing, customer service, and executive teams. Responsible for the initial integration of all regulated and deregulated solutions and services, which may require written proposals or product demonstrations. Manage complex contract negotiations and coordinate with legal counsel as required. Champion client s agreement to purchase through order, proof of concept, and implementation phases. During this process, the representative will interface with, and as needed, give direction to other departments within telSpiel to ensure customer satisfaction with services provided. Develop trusted partner relationships with all customers to retain and grow revenues over time. Additional Responsibilities Assist with sales strategy and customer support. Maintain ongoing customer relationships with travel to our serving areas as required. Continually evaluate business processes and recommend improvements. Participate in sales forecasting and ongoing revenue variance reporting. Knowledge, Skills, and Abilities Must be knowledgeable in evolving telecommunications/digital marketing/mobile marketing terminologies and technologies. Knowledgeable of industry tariffed and deregulated service offerings. Working knowledge of enterprise/corporate customers. Preferably in the sales department. Must have exceptional communication skills, email writing and a strong drive to help customers with creative solutions. Proven success in the development and presentation of sales proposals, strategic services solutions, and success in closing complex technical sales. Strong listening and analytical skills are required to determine customer needs and requests. Strong presentation skills are required, both in person and via teleconference or videoconference. Ability to make sound decisions with the information at hand, with the end goal of customer satisfaction and positive revenue generation. History of success in telecommunication, IT Solution, or mobile marketing solution selling to large or medium business customers. Excellent organizational skills allowing to manage multiple tasks simultaneously. Should be familiar with the job location. Well organized, with attention to detail. Should willing to perform both team and standalone KPI. Education and Experience Required Full-time master s degree in business administration, or similar diploma or degree courses. (Relevant business sales experience may be substituted) Profile experience in enterprise sales, corporate sales, or Institutional sales. Industry experience in telecommunication, IT & ITES, or A2P messaging will be preferred. Strong background in revenue growth in related positions within the industry or similar industry. Thorough understanding of Telecommunication, IT & ITES, Messaging, CPaaS, SaaS, or Mobile Marketing terms.
Posted 3 months ago
10 - 15 years
35 - 40 Lacs
Coimbatore
Work from Office
Sales Strategy Business Development: Develop and implement a strategic sales plan to expand market reach and drive business growth in the IT domain. Identify and pursue new enterprise customers in Manufacturing, IT/ITES, BFSI, and other key industries. Build and maintain strong relationships with IT Heads, CIOs, and CTOs across Coimbatore and South India. Client Partner Engagement: Understand customer requirements and position Cloud, Cybersecurity, and IT Infrastructure solutions accordingly. Work closely with technology vendors, channel partners, and system integrators. Deliver compelling sales presentations, demos, and proof-of-concept discussions. Revenue Target Achievement: Own and exceed assigned sales targets by driving new business and upselling/cross-selling opportunities. Manage the end-to-end sales cycle, including proposals, negotiations, and contract closures. Collaborate with marketing and pre-sales teams to create go-to-market strategies. Market Intelligence Solution Selling:
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Bhubaneshwar, Ranchi, Berhampur
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Durgapur, Asansol, Cooch Behar
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Sonitpur, Shillong, Guwahati
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Champhai, Churachandpur, Aizawl
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Darbhanga, Patna, Nalanda
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Allahabad, Varanasi, Ghaziabad
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Ambala, Sirsa, Faridabad
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Jalandhar, Ludhiana, Dehradun
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Shimla, Jammu, Dharmasala
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
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