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10 - 15 years
35 - 40 Lacs
Bengaluru
Work from Office
We have an outstanding opportunity for an expert Solutions Engineer to work in our team in India crafting ground-breaking customer engagement roadmaps, demonstrating the Salesforce applications and platform. The successful applicant will have an industry knowledge of Technology/ITES vertical to driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities: * Provide thought leadership in how enterprise companies can drive customer success through digital transformation. * Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. * Be an innovator who can build new solutions using out-of-the-box thinking. * Engage with business users to build solution presentations, demonstrations and prototypes. * Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. * The ability to authoritatively present and articulate the business value to managers and executives of all levels. * Deliver functional and technical responses to RFPs/RFIs. * Work as an excellent teammate by chipping in, learning and sharing new knowledge. * Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. * Lead multiple customer engagements concurrently. * Be self-motivated, flexible, and take initiative. Required Skills: * Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) * Relevant years of confirmed experience in the Technology/ITES Vertical, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. * 10-16 years of Strong focus and experience in pre-sales is required. * Experience in demonstrating Customer engagement solutions, understanding and driving use cases, customer journeys, ability to draw Day in life of across different LOBs. * Business Analysis/ Business case/return on investment construction. * A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. * Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. * Outstanding presentation and demonstration skills
Posted 3 months ago
7 - 12 years
9 - 15 Lacs
Mumbai
Work from Office
The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to work in General Mills DnA organization! We are accelerating a Digital Transformation of our Supply Chain organization to provide a competitive advantage to our business. To this end we are looking for a D&T Analyst II, with a passion for DnA, to join our Supply Chain Data Foundations team focusing on building Data Foundation for Supply Chain KEY ACCOUNTABILITIES Maintain and enhance our Supply Chain GCP Data Foundations Gather data requirements from internal business clients Translate requirements into technical documents and specifications Partner with data engineers, analytic engineers, and architects to build new data pipelines Understand, document, and communicate timelines and priorities to business partners Ensure our code follows latest coding practices and industry standards Understand and follow Agile methodologies Understand the end-to-end supply chain business processes, data, and DnA technology Effective verbal and written communication and influencing skills Proactive learning mindset with a passion to increase your skill on DnA capabilities MINIMUM QUALIFICATIONS 7+ years of total IT/ITES experience with 4+ years of relevant experience in a Data Analytics Intermediate to Advanced proficiency with reading and writing SQL language. Working proficiency with data analysis software / tools for ETL, Data Modelling Strong problem-solving abilities and attention to detail Can do, positive attitude and commitment to a team delivery approach Preferred: Experience working with supply chain data will be advantage Ability to work in a global, multicultural work environment and leverage virtual teams Excellent communication skills- verbal and written Excellent analytical skills Bachelor s/Master s Degree in from Tier 1 institute Bachelors degree in Information Systems, Computer Science, Software Engineering, or equivalent relevant discipline PREFERRED QUALIFICATIONS Broad FMCG Business and Technology expertise Good knowledge on SAP R/3 or SAP S/4 HANA, SAP BW, SAP ETL / foundational data model/Reporting Experience Agile / SCRUM Delivery experience Strong relationship management skills Excellent stakeholder management skills Excellent academics Results-oriented, high energy, self-motivated High level understanding of GCP Cloud architecture
Posted 3 months ago
12 - 16 years
25 - 32 Lacs
Ahmedabad
Work from Office
Use best practices with respect to application development, integration, deployment, unit & system testing Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers Manage end to end implementation project for any of the Adobe Marketing Cloud solution (AEM, Adobe Analytics, Target & Campaign) Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants. Professional demeanor, ability to interact with and lead diverse teams throughout Adobe and communicate with client partner, customer success managers, CXOs and Industry lead Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Adobe s Digital Marketing platform to fulfill those needs. Mandatory skill sets Experience in Digital Marketing cloud solutions Experience in Technical Program Management, should be able to drive 1520 projects in parallel Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers) Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies Experience working with IT application development projects will be an advantage Proven successful project management experience, preferably delivering large enterprisebased applications and solutions. Innovative thinker, high attention to detail, and thoroughness Excellent problemsolving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. Exceptional team building and team management skills, with proven experience managing virtual (including near and offshore) teams in a international environment Proven technical ability to understand the impact of technical changes, and to articulate highlevel technical solutions to address business problems Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices Preferred skill sets Experience in ERP IMplementation
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Bhubaneshwar, Guwahati, Jabalpur
Hybrid
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 3 months ago
6 - 11 years
17 - 21 Lacs
Mumbai
Work from Office
Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it s a powerful combination for sales success. Top sales talent across the world join us for our change the world mentality; the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities: To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills: Successfully sold into Large Enterprise companies. (Conglomerates / ITES / CPG / Manufacturing / Utilities / Automotive / Energy) 6+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills youll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the South of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
Posted 3 months ago
2 - 3 years
2 - 5 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Origin Techserve is looking for MFD/Copier Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results
Posted 3 months ago
10 - 13 years
6 - 11 Lacs
Mumbai
Work from Office
What youll be doing: Preparation of year end financials along with notes to accounts, schedules, reports, etc, (as per revised Schedule III) required for audit and Liase with auditor to resolve all their queries. Coordinating with auditors for Interim audit and providing the details / schedules required by them. Preparation of monthly and quarterly PL, Balance sheet along with all schedule and other reports required by management. Doing monthly analysis of PL and Balance sheet items and highlight major variances/observations to management. Handling all GL related queries through mails calls from OPCO Team, Inter department, Agency Region. SOX Compliance. Team Management: Weekly review with the team on the progress, issues achievement and to share the report with Management. Escalation on team issues should be resolve in consultation with vertical head Any other initiative on organization level What youll need: Minimum 10-13 years of experiencing in GL and accounting department Qualification - CA / CA Inter Should have an experience in SSC/BPO/ITES Strong communication skills for negotiation reconciliation Self-motivated Commercially focused with a strong Client service approach Confidence in dealing and building relationships both internally and externally Well organised with strength in prioritizing Flexible attitude to achieve results. Calm under pressure. Who you are: Youre open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. Youre optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. Youre extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What well give you: Passionate, inspired people - We promote a culture of people that do extraordinary work. Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge #LI-Onsite
Posted 3 months ago
2 - 5 years
8 - 12 Lacs
Mumbai
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce . We re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all - well, you re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and growth, charting new paths, and improving the state of the world. Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it s a powerful combination for sales success. Top sales talent across the world join us for our change the world mentality; the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities: To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills: Successfully sold into Large Enterprise companies. (Conglomerates / ITES / CPG / Manufacturing / Utilities / Automotive / Energy) 6+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills youll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the South of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce welcomes all.
Posted 3 months ago
1 - 2 years
25 - 30 Lacs
Gurgaon
Work from Office
Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Structured Finance OU(SF OU) Job Category: Credit Analysis Research Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Role/Responsibilities We are looking for an Associate Financial Engineer to join the India Cash Flow modelling team within the structured finance content production group. India Cash Flow modelling team is primarily responsible for deal set up and waterfall cash flow modelling of CLO deals using our in-house proprietary modelling tools along with other various tasks related to data updating. An Associate Financial Engineer in the India Cash Flow modelling team will be responsible for waterfall cash flow modelling of structured finance deals in order to increase the coverage of structured finance deals. You will be expected to collaborate with other financial engineers, data team and developers from multiple locations globally in order to improve the coverage and quality of our content offerings as well as the efficiency of our business processes. There may also be opportunities to talk and resolve issues directly with trustees of the Structured Finance Transactions. With good understanding of the structure and cash flow feature of the securitization transactions in various asset classes, you will be expected to contribute to cross-training within the team, and expected to work closely with client support teams and asset class desks regarding client challenges, new feature developments and analysis of new securitization products in the market. Develop complex cash flow projection models (including deal structure set up) for US/Euro securitization transactions using our proprietary software. Lead/Participate in quality and productivity enhancement projects Lead/Participate in modelling and updating tool development and enhancement Work closely with asset class desk and client support teams regarding client challenges, new feature developments, data updating and new securitization product analysis in the market. Qualifications Master s degree in Finance, Engineering, Statistics, Math or related quantitative field and 1 to 2 years (approx.) experience in the securitization field. Good verbal and written communication skills. Experience in Structured Finance field (CLO, RMBS, CMBS or ABS) is a must. Candidate must understand the fundamentals around these structures. Background in CLO asset class is preferable. Strong quantitative and problem-solving abilities. Experience with Data tools, scripting and/or programming skills such as SQL, Python, VBA, C#, Java Script is highly desirable. Attention to detail and ability to deliver outputs accurately within the stipulated timeframe. Excellent team player and able to work with different people/teams. Candidates might be tested on their problem-solving skills and ability to write code.
Posted 3 months ago
4 - 7 years
2 - 5 Lacs
Bengaluru
Work from Office
Partner with department heads and project managers to gather insights on IT/ITES requirements and staffing needs. Assess recruitment patterns and reasons for candidate rejections, pinpoint underlying causes and implement effective process improvements. Optimize onboarding procedures by overseeing the entire process from requirement gathering to seamless integration of new hires. Manage vendor relationships including collaborating with external vendors and overseeing the PR/PO processes. Prepare and analyze recruitment reports in Excel, ensuring accurate and up-to-date candidate and job information is maintained in the applicant tracking system.
Posted 3 months ago
6 - 8 years
8 - 10 Lacs
Coimbatore
Work from Office
About iamneo: At iamneo, we re redefining the future of learning with innovative AI-driven solutions. We are a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. As a bootstrapped-profitable company, We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, Socgen, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers . In the education sector, Manipal University, LPU, VIT, SRM, BITS Pilani, Chitkara University and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. We re on an exciting growth journey and are looking for a Talent Acquisition Partner who s more than just a recruiter you re a talent hunter with a passion for finding the right people and bringing them on board. What You ll Do: Be an individual contributor, owning the entire recruitment journey from start to finish. Dive deep into role requirements and work closely with hiring managers to craft winning hiring strategies. Get creative with talent acquisition strategies to attract the best tech talent. Lead talent branding efforts to make iamneo the go-to destination for tech professionals. Identify, engage, and convince top-tier candidates, ensuring a smooth candidate experience every time. Speak the language of tech to evaluate candidates who align with our mission. Bring recruitment to a close swiftly, focusing on quality hires and timely closures. What s in It for You: Be part of a fast-growing, AI-driven startup where you ll make a direct impact. Ownership of your work in a dynamic and collaborative environment. Career growth in a role that bridges tech, product, and talent acquisition. Opportunities to work with innovative talent and cutting-edge technology. What We re Looking For: Minimum 6 years of experience in tech talent recruitment in software product companies is a must. Strong understanding of tech with great communication skills. A sales mindset you know how to headhunt, convince, and close deals. Data-driven, numbers-focused approach to recruitment. Good to Have : Engineering background or MBA from Tier 1/Tier 2 institutes. Bonus Points : Experience in HR Tech or LD companies will get you extra brownie points! Who Shouldn t Apply: If you re looking for a predictable, structured environment with rigid processes, this may not be the right fit. Candidates without tech experience or exposure to recruiting for tech roles might find it challenging to thrive here. If you prefer large, corporate environments and are uncomfortable with fast-paced, dynamic workspaces, this role may not suit your style. We re all about flexibility, innovation, and embracing change. If that sounds like your kind of place, we d love to hear from you!
Posted 3 months ago
4 - 7 years
5 - 6 Lacs
Chennai
Work from Office
Job_Description":" Duties and Responsibilities D evelop a pool of qualified candidates as required by the position using sourcing strategies such as passive candidate sourcing, leverage assigned sources, employ individual methodologies to source candidates via social media like Naukri, LinkedIn etc. Create and maintain strong networking relationships with stakeholders and external talent sources. Work as a key member in supporting the companyDiversity Initiatives with a focus on networking and talent acquisition Conduct preliminary phone interviews/screens with selected candidates to further validate skills, experience and knowledge in relation to position requirements using behavioral-based interview techniques Execute winning TA strategy by taking information gathered from HR the business and staying ahead of business needs to proactively search for a diverse pool of top industry talent using various recruiting methods (direct sourcing, referrals, Portals) Daily responsibilities include sourcing, Interview scheduling, Tracking and follow-up, post offer engagement employer branding activities, candidate management etc. Must be good at using any leading ATS, preferably Zoho Recruit Provide Market Intelligence report based on requirements Good at MS- Office, Presentation Excellent communication skills. Requirements Job Requirements Minimum 4-7 years of experience in end-to-end recruitment Any graduate. MBA or Equivalent will be preferred Preferred candidates fromFin-tech / IT / ITES / Financial Service. ","
Posted 3 months ago
3 - 5 years
3 - 6 Lacs
Mumbai
Work from Office
The Territory Account Manager II is responsible for promoting company product or services and achieving quota. Has a higher quota, more complex account base that he/she manages in a specific territory. Leads the business planning, manages account activity to expand wallet share and has a clear understanding of how to move through the business cycle effectively. Builds strategic rather than transactional relationships and executes the commercial process within the partner ecosystem. Works independently and looks to the manager to help in coaching to strengthen position in an account, leverage for higher level meetings, and provides insight into new accounts that should be penetrated. Provides guidance to others at times. ESSENTIAL RESPONSIBILITIES: To gain spec-in position for Panduit as the preferred brand at Named End-User Accounts Continuously identify new prospective end users in Data Centre and Enterprise market. Become a trusted advisor to end-user and gain spec-in position for the entire range Panduit Enterprise & Data Centre Solutions via a consultative approach and strategic selling. Excellent product knowledge and keeping abreast of technology and trends are crucial. Develop a comprehensive sales strategy within account and influencers including PMC and SI, to secure a win. Provide technical pre/post sales consultation on qualified Panduit business opportunities related to positioning of our Enterprise and Data Centre Infrastructure solutions. EDUCATION: Preferred Degree: Bachelor s degree strongly preferred REQUIREMENTS: At least 3 years of experience in new account acquisition, preferably in SI environment At least 3 years of proven experience in Pune and Mumbai, working with data centre, BFSI, IT/ITeS customers. Excellent relationship building and convincing skills are essential. Bachelor s degree in business, Engineering, Computer Science or equivalent Traveling as required Aggressive with high self-discipline. Team player.
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Email and Chat support Contact : HR Meghana AC Phone number : 9620689154 Email I'd : ac.meghana@intouchcx.com Location: Bangalore( Face to Face Interview)If you're interested in this position, you can revert me back or you can directly contact me on the above number. The role of the Customer Service Associate (CSA) - Non Voice , will be responsible for:- • Having daily interactions with the customer to handle issues from end to end via chat and Email • Going the extra mile to engage customers in solving issues and ensuring satisfaction • Quickly and effectively building rapport with customers while diagnosing and resolving issues • Providing white glove service and having the ability to provide an overall excellent customer experience • Managing customer expectations regarding estimated response times. Requirements :- • An obligation to deliver exceptional customer service • Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems • Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions • Ability to learn new skills and quickly absorb and interpret new information, products, and • features from the perspective of the customer • Actively listen to the customer, and show empathy and patience • Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken • Ensure policies and procedures are followed on all calls • Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer • Learn and retain a thorough working knowledge of all existing and new process and procedures • Achieve assigned Key Performance Indicators e.g. Chat Quality, CSAT & DSAT • Attend Team Meetings/additional training sessions as scheduled • Performs other duties as assigned. Educational/Work Experience and Requirements:- • Must successfully pass a background check • High school diploma or equivalent required • Post secondary degree is a plus • Must have at least six months customer service experience or equivalent Benefits:- • An attractive compensation package with performance-based incentives • Incredible learning and growth opportunities • Outstanding rewards and recognition program & employee engagement activities • Free Food and Transport while working on-site • Medical Insurance Contact : HR Meghana AC , Phone number : 9620689154 , Email I'd : ac.meghana@intouchcx.com
Posted 3 months ago
2 - 4 years
2 - 5 Lacs
Mumbai
Work from Office
Job Title: UI Developer (Angular) Reporting To: Manager/Senior Manager Location: Navi Mumbai Education: Bachelor s Degree in Engineering (Mandatory) Master s Degree in Engineering (Preferred) Experience Qualifications: 2 to 6 years of progressive experience in front-end development. Minimum 2 years of experience in designing and developing UI of web applications using Angular 4 and above. Angular 7+ preferred. Hands-on experience with Angular Material and PrimeNG. Experience with NodeJS and NPM (Node Package Manager). Strong understanding of web development concepts. Proficiency in HTML5, CSS3/Bootstrap, JSON (Data parsing and validation). Exposure to UI component packaging, deployment, and troubleshooting on Web/Application Servers. Knowledge of secure UI development practices, especially OWASP Top 10 vulnerabilities. Familiarity with Software Development and Support functions. Industry experience in Technology, ITES, Shared Services, or Banking preferred. Key Responsibilities: Design and develop UI front-end for mission-critical applications. Maintain source code and support continuous integration and delivery processes. Collaborate within a team environment to design, enhance, and maintain UI components. Follow standard SDLC methodologies to ensure timely and measurable project results. Develop and adhere to project standards related to tools, platforms, methodologies, and controls. Maintain updated technical documentation for all enhancements and releases. Exhibit a strong problem-solving approach and a proactive attitude. Display strong interpersonal, verbal, and written communication skills. Demonstrate the ability to learn and adapt to new technologies based on business requirements in development and support projects. Certifications: Technology and domain-specific certifications are a plus. About Enterprise Minds: Enterprise Minds is committed to driving digital transformation through innovative solutions. We foster a collaborative work environment that encourages learning, growth, and excellence. Join us to be a part of a dynamic team working on cutting-edge technologies
Posted 3 months ago
2 - 4 years
4 - 7 Lacs
Navi Mumbai, Mumbai
Work from Office
Job Title: Full Stack Developer Reporting Structure: Reports to the Manager/Senior Manager Location: Mumbai Education: Bachelor s Degree in Engineering (Master s degree preferred) Experience Qualifications: 2 to 4 years of overall experience At least 2 years of hands-on experience in designing and developing web applications using: Angular 7/8 or above with Spring Boot J2EE with Spring MVC framework, Hibernate, Jasper, JSP, Servlets, etc. Experience in designing and developing Web Services (SOAP, WS-Security, RESTful) Familiarity with web application deployment and troubleshooting on Web Application Servers (WebLogic, Tomcat, JBoss) Experience in designing and maintaining back-end components across various database applications (Oracle 11g above preferred) Exposure to Software Development and Support functions Preferred Industry: Candidates from Technology, ITES, Shared Services, or Banking organizations are preferred. Key Responsibilities: Design, develop, test, install, and maintain software systems, potentially involving shift-based work depending on business requirements. Conduct code reviews. Follow standard SDLC methodologies to ensure timely and quality project delivery. Adhere to project development standards, including tools, platforms, methodologies, and controls. Maintain up-to-date technical documentation for all enhancements and releases. Assist in reviewing and improving the existing technical architecture, design patterns, and development methodologies. Adapt to different technologies and various stages of the software development lifecycle. Required Skills Competencies: Strong problem-solving skills with a proactive approach. Excellent interpersonal and communication skills (both verbal and written). Ability to quickly learn new technologies and deliver results in software development and support projects. A team player with a strong work ethic and adaptability. Certifications: Technology and domain-specific certifications are an added advantage.
Posted 3 months ago
5 - 7 years
9 - 13 Lacs
Mumbai
Work from Office
Who You ll Work With As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista s technical resources to achieve your customer s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer s behalf. Our sales teams have a culture of team success, where you ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. What You ll Do Responsible for a set of named accounts or assigned territory. Ensures achievement of Sales targets. Hunt and win new logos. Experience in winning business in new accounts/territory. Key Account Planning Management Executive Presence - the ability to build CXO relationships Networking/Security/Cloud Product Knowledge and the ability to do solution sales. Good Channel Partner engagement and market landscape knowledge You possess a hunter mentality and have a proven track record of technology sales including cultivating relationships with existing customers in addition to penetrating new logo accounts. You are an influencer and possess the ability to act as a truste
Posted 3 months ago
5 - 8 years
14 - 18 Lacs
Mumbai
Work from Office
Who You ll Work With As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista s technical resources to achieve your customer s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer s behalf. Our sales teams have a culture of team success, where you ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. What You ll Do Responsible for a set of named accounts or assigned territory. Ensures achievement of Sales targets. Hunt and win new logos. Experience in winning business in new accounts/territory. Key Account Planning Management Executive Presence - the ability to build CXO relationships Networking/Security/Cloud Product Knowledge and the ability to do solution sales. Good Channel Partner engagement and market landscape knowledge You possess a hunter mentality and have a proven track record of technology sales including cultivating relationships with existing customers in addition to penetrating new logo accounts. You are an influencer and possess the ability to act as a truste
Posted 3 months ago
1 - 5 years
3 - 4 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
Hiring for TOP international in Gurgaon location Designation:- Customer service 01 year of International Voice experience is required Grad/ ug is welcome Rotational shifts Call or whatsapp CV now to schedule interview HR 79827 39499
Posted 3 months ago
0 - 5 years
0 - 3 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Work from Office
We are Doing Only International BPO Hiring Need Excellent English Communication Skills Profile -CCE Voice Salary - 22k - 40k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Experienced only Min. Qualification 12th pass Excellent English Communication skills Call & WhatsApp UR CV with HR Divya - 9322717953 Apply on Naukri Also Perks and benefits Good Incentive and Cab Facility
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Customer Service Associate Contact Details: HR : Teresa Mobile number : 7406215123 Email ID : sankhil.lamkang@intouchcx.com The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the extra mile to engage with players by solving their issues and ensuring satisfaction Requirements:- An obligation to deliver exceptional customer service Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Actively read the player, and show empathy and patience Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all emails and Discord tickets Maintain thorough knowledge of systems so that information can be researched and proper information is given to players Learn and retain a thorough working knowledge of all existing and new process and procedures Achieve assigned Key Performance Indicators e.g.Average Handle Time, FRT, Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assigned Critical Skills:- Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure. Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs Have a personal interest in MMORPG and related communities Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracy and timeliness Have a basic understanding of Web3 platforms and Blockchain Ability to operate personal computer and CRM tools Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Educational/Work Experience and Requirements Must have minimum 3-6 months experience in customer support Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR Teresa or WhatsApp your CV on 7406215123 / Email to sankhil.lamkang@intouchcx.com.
Posted 3 months ago
0 - 3 years
3 - 4 Lacs
Panchkula, Mohali, Chandigarh
Work from Office
Chat Customer Support Executive- Mohali EXCELLENT SPOKEN ENGLISH IS MUST ROTATIONAL NIGHT SHIFT #BPO #Callcenter #Chatsupportexecutive #chatsupportrepresentative #Telecalling Any Graduate can apply Salary upto 30 K
Posted 3 months ago
0 - 1 years
3 - 4 Lacs
Mumbai Suburbs, Mumbai, Mumbai (All Areas)
Work from Office
International BPO Executive-- Malad West Mumbai EXCELLENT SPOKEN ENGLISH IS MUST ROTATIONAL NIGHT SHIFT #BPO #Callcenter #Chatsupportexecutive #chatsupportrepresentative #Telecalling Any Graduate can apply Salary upto 35 K
Posted 3 months ago
8 - 13 years
32 - 37 Lacs
Bengaluru
Work from Office
Not Applicable Specialism SAP Management Level Senior Associate & Summary As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Consulting services, will provide you with the opportunity to help our clients leverage technology to enhance their customer experiences s 8 12 years experience in Project Management Office ( PMO ) with extensive experience in Operational and financial PMO activities Proven track record of successfully managing financial activities for large scale enterprise applications and solutions Proven experience in setting up PMO Governance , structure and frameworks Able to understand the monthly cycle for budgeting , track the forecast and close the billing and ensure all the forecast are tied up and matches the actuals Strong experience in Resource Management including onboarding and offboarding of resources Exceptional communication and stakeholder management skills. Certification in PM domain (PMP/PRINCE2) or Agile (CSM/CSPO) etc. Proactively research customer needs and exercise appropriate creativity in recommending new solutions Mandatory skill sets Experience in Digital solutions Experience in Technical Program Management, should be able to drive 1520 projects in parallel Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers) Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies Experience working with IT application development projects will be an advantage Proven successful project management experience, preferably delivering large enterprisebased applications and solutions. Innovative thinker, high attention to detail, and thoroughness Excellent problemsolving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. Exceptional team building and team management skills, with proven experience managing virtual (including near and offshore) teams in a international environment Proven technical ability to understand the impact of technical changes, and to articulate highlevel technical solutions to address business problems Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices Preferred skill sets Experience in ERP Implementation Year of experience required Minimum 8 years of experience plus MBA is required for the role Overall experience can vary between (816) Years Educational Qualification Work experience in IT & ITeS/Software product companies preferred B.E/B.Tech + MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required Master of Engineering, Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Certifications (if blank, certifications not specified) Required Skills Digital Solutions Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Available for Work Visa Sponsorship? No Government Clearance Required? No
Posted 3 months ago
12 - 16 years
50 - 60 Lacs
Ahmedabad
Work from Office
Management Level Senior Manager & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In programme management at PwC, you will oversee and coordinate multiple projects to facilitate successful delivery and alignment with organisational goals. Your work will involve strong leadership, communication, and problemsolving skills. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Consulting services, will provide you with the opportunity to help our clients leverage technology to enhance their customer experiences Use best practices with respect to application development, integration, deployment, unit & system testing Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers Manage end to end implementation project for any of the Adobe Marketing Cloud solution (AEM, Adobe Analytics, Target & Campaign) Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants. Professional demeanor, ability to interact with and lead diverse teams throughout Adobe and communicate with client partner, customer success managers, CXOs and Industry lead Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Adobe s Digital Marketing platform to fulfill those needs. Mandatory skill sets Experience in Digital Marketing cloud solutions Experience in Technical Program Management, should be able to drive 1520 projects in parallel Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers) Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies Experience working with IT application development projects will be an advantage Proven successful project management experience, preferably delivering large enterprisebased applications and solutions. Innovative thinker, high attention to detail, and thoroughness Excellent problemsolving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. Exceptional team building and team management skills, with proven experience managing virtual (including near and offshore) teams in a international environment Proven technical ability to understand the impact of technical changes, and to articulate highlevel technical solutions to address business problems Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices Preferred skill sets Experience in ERP IMplementation Year of experience required Minimum 12+ years of experience plus MBA is required for the role Overall experience can vary between (1216) Years Educational Qualification Work experience in IT & ITeS/Software product companies preferred B.E/B.Tech + MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Certifications (if blank, certifications not specified) Required Skills Project Management Body of Knowledge (PMBOK) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Benefits Realization Management, Business Case Development, Business Communications, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, CrossFunctional Team Coordination, Embracing Change, Emotional Regulation, Empathy, Goal Alignment, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism, Organizational Structure, Process Planning, Professional Courage, Program Capacity Building {+ 24 more} Available for Work Visa Sponsorship? No Government Clearance Required? No
Posted 3 months ago
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