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6.0 - 11.0 years

8 - 13 Lacs

Chennai

Work from Office

The successful candidate will be responsible for: Demonstrating and applying a technical understanding of the team s SOPs, SOP detail and systems Demonstrating and applying a technical understanding of the team s work priorities Creating a weekly team rota and assigning work to team members Monitoring work levels and adjusting accordingly throughout the day to meet process deadlines Monitoring team mailbox/es for emails that trigger processes or move processes to next step Ensuring both new recruits and experienced team members are appropriately trained Being a contact point for EQUK team managers and EQ projects to correspond with regarding matters that impact the team Working alongside the EQUK team to ensure best practices are shared and service standards are met Taking ownership of resolution of risks or issues identified ensuring the Team Leader is fully aware of any ongoing issues Objectively assessing the performance of the team in accordance with process, assessing capabilities and potential keeping the Team Leader informed Supporting the team deliverables by undertaking a range of roles and tasks when required Processing work daily in parallel with responsibilities detailed above Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping EQUK Team Managers and team members informed of progress throughout the day to ensure reporting and process deadlines are met Reconciling payments and client bank account records Identifying potential problems and risks associated with bulk transactions, reports and systems Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data General housekeeping duties, for example filing emails, keeping shared folders tidy Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills. Explains or presents information to individuals or groups in a structured, clear, confident way which is understandable to those with or without knowledge of the subject matter. Explains the reasoning behind what is being said to ensure understanding and acceptance. Strong organisational and multi-tasking skills to manage own and team s workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Strong analytical and problem-solving skills Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and understands formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience in an Accounts, Administration or operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Knowledge or previous experience of a payroll or financial Services environment (desirable but not essential) Knowledge of UK RTI Tax reporting and knowledge of Irish and IOM Tax reporting (desirable but not essential) Experience of working in an operations environment (desirable but not essential) Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC

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4.0 - 7.0 years

7 - 11 Lacs

Chennai, Bengaluru

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We are looking for experienced Team Leaders to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role for you if you already have experience in leading a team which delivers configuration and/or testing of package software systems and are looking for that next step in your career. Core Duties/Responsibilities The Senior Team Leader is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Management of a team whos core duties are the configuration of system elements including but are not limited to: Document and Report outputs Web Self Service functionality Pensioner payroll parameters Interface data ingestions and output Workflow processing Pension benefit calculations Continuously develop a professional, technical, and commercially aware approach to managing your team. Assist in the development of less experienced Team Leaders in the configuration delivery area Line Management Supporting new staff with their onboarding process and initial training programme Arranging and conducting regular 1-1 s with your team Reviewing and actioning engagement survey and improvements General HR administration - For example, managing and approving employee leave (annual, sick etc), approving weekly timesheets etc Leading quarterly appraisals with your team Supporting team members with their development Assisting with recruiting and inducting new people Ensuring compliance to EQ standards Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided Technical/Software development aptitude & ability Experience of configuration and/or testing of large scale financial or HR software platforms and systems desirable or a related area within platform development, configuration or testing. Experience of leading a successful delivery or project team Qualifications in either a financial services or IT environment Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects Demonstrate commercial awareness & operational efficiencies/income generation in current role. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of work across the team Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Development of technical knowledge and skill Contribution to team goals Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

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4.0 - 6.0 years

18 - 20 Lacs

Gurugram

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Strong coordination skills with the ability to manage multiple tasks and schedules. Business knowledge to identify and address pricing issues. Experience in process setup and streamlining. Excellent communication and interpersonal skills to coordinate with various teams. Ability to manage key projects and initiatives effectively. Experience in product management and data tracking is a plus. Preferred Certifications : IIBA Certifications, Salesforce Certifications, FinancialForce Certification, Apttus/Conga Certification, Agile/Project mgmt. Certifications Education Candidate must have Bachelor s or Master s degree. Responsibilities Coordinate with teams to manage projects, streamline processes, address pricing issues, and ensure successful execution of key initiatives. Roles and Responsibilities Work with business stakeholders to collect requirements and create JIRA user stories. Support Business Requirements activities by providing end-to-end analysis for product and initiatives with respect to data requirements, data flows, data modelling, workflow context and design, and user interface designs within and across Moody s systems Provide story grooming to scrum team, walking team through the business use case and acceptance criteria for each user story. Respond to Dev and QA questions Review QA test scripts to ensure testing covers all use cases. Together with business stakeholders and scrum team, prioritize stories based on capacity. Evaluate data and reporting availability and needs and then recommend tools/processes to automate and optimize Partner with external vendors (e.g., salesforce.com, FinancialForce) to ensure a focus on implementation of best practices around cross-system data continuity, data hygiene, and business process definition. Product Master Specialist: Set up and streamline processes for the Product and Pricing Committee. Coordinate with the revenue, legal, sales, and fulfilment teams to ensure all necessary information is prepared before committee meetings. Streamline the product form and PowerPoint deck to ensure all relevant details are included and approved by the necessary teams. Manage calendar and meeting schedules, ensuring all necessary forms and information are reviewed before committee meetings. Identify pricing issues and involve the appropriate people for evaluation. Track allocations, royalties, and product attributes, coordinating with various teams to resolve any issues. Work on key projects and initiatives such as workflow management, workflow-based pricing, segment-based packages, discount analysis, approvals, partner pricing, catalogue redesign, etc. Coordinate with various different teams to ensure successful project execution( e.g Change management, Steer co, etc).

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2.0 - 5.0 years

6 - 10 Lacs

Noida

Work from Office

The Platform Support & Quality Assurance Specialist will be responsible for ensuring seamless platform operations, proactive issue resolution, data reconciliation, and documentation management. The role requires a strong analytical mindset, excellent coordination skills, and a keen eye for process improvement. Job Details Location, Department Unit and Reporting Location: Noida Department: IT-ITeS Sector Skills Council Nasscom Reporting To: Platform Lead Basic Functions/ Job Responsibility 1. First Level Support for Platform Issues Address platform-related queries and resolve minor tickets efficiently. Collaborate with relevant teams to address major issues requiring technical fixes. 2. Support Governance for Platform Issues Monitor weekly ticket closures across L1 and L3 teams. Identify delays and escalate concerns to the internal support team. 3. Quality Assurance Conduct daily platform monitoring to detect performance issues, user flow inefficiencies, UI/UX improvements, and potential bugs proactively. 4. Data Sanity & Reconciliation Perform fortnightly/monthly reconciliation of assessment data between various systems. Verify data consistency to ensure learners meeting the criteria have appropriate records in place. Conduct data reconciliation between multiple stakeholders. 5. Documentation & Compliance Create, maintain, and version-control all related documents (DDD, Workflows, BRD/PRD, etc.). Secure necessary approvals for document finalization. 6. Course & Content Partner Onboarding Conduct regular meetings with technology partner to oversee integration and configuration timelines. Facilitate coordination among stakeholders to mitigate delays. Guide teams to ensure timely completion of relevant steps. Knowledge, Skills, Qualifications, Experience Organizational Values: Our organization is committed to fostering excellence, collaboration, and innovation. The Platform Support & Quality Assurance Specialist will be expected to embody these values: Integrity & Accountability: Uphold transparency in all processes while taking ownership of tasks. Customer-Centric Approach: Prioritize user experience and satisfaction while addressing platform concerns. Continuous Improvement: Proactively identify inefficiencies and suggest improvements for optimal performance. Collaboration & Teamwork: Foster strong cross-functional relationships to drive seamless operations. Innovation & Adaptability: Embrace emerging technologies and adapt to evolving business needs. Required Skills & Qualifications: Bachelors/master s degree in computer science, IT, or a relevant field. Strong understanding of platform operations and support systems. Experience with data reconciliation and documentation management. Excellent problem-solving and communication skills. Ability to coordinate with multiple stakeholders effectively. Preferred Qualifications: Prior experience working in platform governance or quality assurance roles. Knowledge of UI/UX best practices and issue detection methodologies.

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0.0 - 4.0 years

2 - 6 Lacs

Chennai

Work from Office

Management Level I About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Description As a Process Executive in a small team, you will be processing Payroll Control and Pension Reconciliations. Payroll Control involves processing payroll and tax controls, checking the correct amount of tax deducted from member s pensions is reported to the UK government department, His Majesty s Revenue and Customs (HMRC), and that EQ pay the correct amount of tax due. You will be responsible for sourcing and collating data into existing templates to support this. Pension Reconciliations involves reconciling money in EQ/client bank accounts with figures reported from EQ pension administration systems which is essential for EQ to meet regulatory and contractual requirements. Working in a small team, you will be responsible for sourcing and collating data to produce pension reconciliation reports in existing templates, by specific deadlines, identifying and raising any mismatches that need correction. The reports are then shared internally with other teams in Retirement Solutions and shared externally with clients. Core duties and responsibilities: The successful candidate will be responsible for: Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure reporting and process deadlines are met Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills Strong organisational and multi-tasking skills to manage workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and a basic understanding of formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience of working in an operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Core Values & Behaviours: Acts with integrity and high personal standards in dealings with others Treats others with respect, openness, honesty and fairness (empathy) Consistently demonstrates the EQ values, even under pressure. Positive, enthusiastic and supportive of others Promotes teamwork and works effectively with others to achieve own and wider business goals Is receptive, flexible and resilient Continuously learns and improves from experience and shares this with others Effective use of own time and commits to realistic deadlines. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC You should have the right to work locally and without restriction in the country where the job, for which you are applying, is based.

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6.0 - 11.0 years

8 - 13 Lacs

Chennai

Work from Office

Management Level G About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Core duties and responsibilities: The successful candidate will be responsible for: Demonstrating and applying a technical understanding of the team s SOPs, SOP detail and systems Demonstrating and applying a technical understanding of the team s work priorities Creating a weekly team rota and assigning work to team members Monitoring work levels and adjusting accordingly throughout the day to meet process deadlines Monitoring team mailbox/es for emails that trigger processes or move processes to next step Ensuring both new recruits and experienced team members are appropriately trained Being a contact point for EQUK team managers and EQ projects to correspond with regarding matters that impact the team Working alongside the EQUK team to ensure best practices are shared and service standards are met Taking ownership of resolution of risks or issues identified ensuring the Team Leader is fully aware of any ongoing issues Objectively assessing the performance of the team in accordance with process, assessing capabilities and potential keeping the Team Leader informed Supporting the team deliverables by undertaking a range of roles and tasks when required Processing work daily in parallel with responsibilities detailed above Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping EQUK Team Managers and team members informed of progress throughout the day to ensure reporting and process deadlines are met Reconciling payments and client bank account records Identifying potential problems and risks associated with bulk transactions, reports and systems Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data General housekeeping duties, for example filing emails, keeping shared folders tidy Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills. Explains or presents information to individuals or groups in a structured, clear, confident way which is understandable to those with or without knowledge of the subject matter. Explains the reasoning behind what is being said to ensure understanding and acceptance. Strong organisational and multi-tasking skills to manage own and team s workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Strong analytical and problem-solving skills Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and understands formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience in an Accounts, Administration or operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Knowledge or previous experience of a payroll or financial Services environment (desirable but not essential) Knowledge of UK RTI Tax reporting and knowledge of Irish and IOM Tax reporting (desirable but not essential) Experience of working in an operations environment (desirable but not essential) Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC

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4.0 - 7.0 years

6 - 9 Lacs

Chennai, Bengaluru

Work from Office

Management Level F Business Division: EQ Retirement Solutions Business Function / Department: Professional Services Job Title: Senior Pension Systems Configuration Team Leader Reporting to (Job Title): Pension Systems Configuration Delivery Manager Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for experienced Team Leaders to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role for you if you already have experience in leading a team which delivers configuration and/or testing of package software systems and are looking for that next step in your career. Core Duties/Responsibilities The Senior Team Leader is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension s requirements from an outline of user requirements or from a more detailed feasibility study. Management of a team whos core duties are the configuration of system elements including but are not limited to: Document and Report outputs Web Self Service functionality Pensioner payroll parameters Interface data ingestions and output Workflow processing Pension benefit calculations Continuously develop a professional, technical, and commercially aware approach to managing your team. Assist in the development of less experienced Team Leaders in the configuration delivery area Line Management Supporting new staff with their onboarding process and initial training programme Arranging and conducting regular 1-1 s with your team Reviewing and actioning engagement survey and improvements General HR administration - For example, managing and approving employee leave (annual, sick etc), approving weekly timesheets etc Leading quarterly appraisals with your team Supporting team members with their development Assisting with recruiting and inducting new people Ensuring compliance to EQ standards Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided Technical/Software development aptitude & ability Experience of configuration and/or testing of large scale financial or HR software platforms and systems desirable or a related area within platform development, configuration or testing. Experience of leading a successful delivery or project team Qualifications in either a financial services or IT environment Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects Demonstrate commercial awareness & operational efficiencies/income generation in current role. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of work across the team Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Development of technical knowledge and skill Contribution to team goals Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

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1.0 - 2.0 years

2 - 3 Lacs

Chennai

Work from Office

Hi Folks! Scorelabs is hiring for banking process. Candidate should be good in English + Tamil, Hindhi,Malayalam ,Kannada Qualification : Graduates Only Can Apply 6 days working Grab this opportunity to work with for Banking process Required Candidate profile Only Expereince Candidates can Apply Person Should have 1 Year Of Exp In Any Voice Process Interested can Call to below Number. Hr Bhargavi - 9182294454

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0.0 - 5.0 years

1 - 3 Lacs

Kharagpur, Purulia, Bardhaman

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Top MNC BPO is hiring for the Premium Non-Voice and Chat Process. Candidate Must be excellent in English Communication. CTC - Upto 3.60 LPA Rotational Shift 5 & 6 working Days Call /WhatsApp- 9147047911, 6296317938, 9007152957

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0.0 - 5.0 years

3 - 5 Lacs

Mohali, Chandigarh

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WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD

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8.0 - 12.0 years

15 - 19 Lacs

Hyderabad

Work from Office

About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that s transforming how tech talent is upskilled, evaluated and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions including BITS Pilani, VIT, SRM, LPU, and Manipal. As an NIIT Venture, we re backed by NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-first, product-driven approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. Job Brief We re seeking a dynamic Regional Sales Manager - University Solutions to lead our university sales efforts in Hyderabad. In this pivotal role, you will independently develop and execute strategies to build and manage relationships with universities, enhancing our mission to revolutionize coding education. You ll play a critical role in establishing our presence in the educational sector in Hyderabad, driving growth, and making a significant impact on the future of coding education. What You ll Do: Drive Strategic Partnerships Develop and implement a strategic plan to establish and expand partnerships with universities, focusing on aligning our coding education solutions with their curriculum and goals. Identify and engage key decision-makers within universities, presenting the value of iamneos offerings and securing long-term agreements. Lead Business Development Execute targeted outreach and relationship-building activities to position iamneo.ai as the preferred partner for coding education. Leverage industry insights and market data to drive growth strategies and achieve sales targets. Shape and Support Initiatives Collaborate with internal teams to tailor our solutions to meet the specific needs of university clients, ensuring our offerings are effectively integrated into their programs. Provide feedback and insights to the product team to help refine and enhance our solutions based on market and client needs. Champion Growth and Innovation Act as a thought leader in the education technology space, staying abreast of trends and developments that could impact university partnerships. Develop and implement creative sales strategies and initiatives to maintain competitive advantage and achieve growth objectives. Lead with Vision Work closely with the senior management to align sales strategies with our broader organizational goals. Oversee the development of sales materials, presentations, and other resources to support university engagement and partnership efforts. What you bring: At least 8 years of experience in business development or sales, with a strong focus on the educational sector and university partnerships. Deep understanding of the EdTech market dynamics and SaaS business models . Proven track record of successfully building and managing university relationships and driving significant revenue growth. Exceptional negotiation, presentation, and communication skills, with the ability to influence and engage stakeholders at all levels. Strategic thinker with a data-driven approach to decision-making and a passion for innovation in educational technology. Work Environment Location: Based in Hyderabad, handling all university sales responsibilities independently. Flexibility: Embrace autonomy with flexible work hours, as long as results are achieved and goals are met. What s in It for You A competitive salary that reflects your experience and achievements because we value top talent. A comprehensive benefits package including health insurance and performance-based bonuses. The opportunity to shape the future of coding education through strategic university partnerships while working in a dynamic, mission-driven environment. If you re excited about the chance to drive growth and make a meaningful impact in educational technology, we d love to hear from you. Apply with your resume and a cover letter that highlights why you re the perfect fit for iamneo.

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0.0 years

1 - 3 Lacs

Hyderabad

Remote

Hiring freshers for multiple positions. Location: AP and Telangana 1. Software Developer. 2. AR caller 3. BPO Freshers

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 4 Lacs

Noida, New Delhi, Gurugram

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Customer Service Process Specialist Respond to customer inquiries via phone, email, and chat in a timely and professional manner. High school diploma or equivalent; college degree preferred. For faster response WHATSAPP cv to HR 79827 39499

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0.0 - 5.0 years

3 - 5 Lacs

Mohali, Chandigarh

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WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: International customer Support Salary -5 LPA Freshers can apply Shift :Rotational shift Work Days:5 days working with Rotational week offs. 2 Days rotational off To get your interview scheduled, Call or Whatsapp: *Surbhi 7880292299 You can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

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3.0 - 7.0 years

5 - 9 Lacs

Kota, Jaipur, Bikaner

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ICA is looking for IT / ITeS - Vocational trainer to join our dynamic team and embark on a rewarding career journey. Curriculum Development: Creating and designing vocational training programs and curricula that align with industry standards and the specific skill requirements of the target profession Skill Instruction: Providing practical training and instruction in areas such as technical skills, trade skills, computer applications, machinery operation, or specialized knowledge relevant to the chosen vocational field Classroom and Lab Instruction: Conducting training sessions in both classroom and hands-on laboratory or workshop settings to facilitate skill development Assessment and Evaluation: Developing assessment methods and tools to measure the progress and proficiency of trainees Evaluating trainee performance and providing feedback for improvement Resource Utilization: Utilizing training materials, equipment, and resources effectively to enhance the learning experience Adaptability: Adapting training methods and materials to cater to the diverse learning styles and needs of trainees, which may include individuals with varying levels of prior knowledge and experience Safety Compliance: Ensuring that safety protocols and procedures are followed during training sessions, particularly in industries where safety is a critical concern Industry Knowledge: Staying updated with industry trends, technological advancements, and changes in vocational standards to provide relevant and up-to-date training

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0.0 - 4.0 years

3 - 4 Lacs

Chennai

Work from Office

As a Process Executive in a small team, you will be processing Payroll Control and Pension Reconciliations. Payroll Control involves processing payroll and tax controls, checking the correct amount of tax deducted from member s pensions is reported to the UK government department, His Majesty s Revenue and Customs (HMRC), and that EQ pay the correct amount of tax due. You will be responsible for sourcing and collating data into existing templates to support this. Pension Reconciliations involves reconciling money in EQ/client bank accounts with figures reported from EQ pension administration systems which is essential for EQ to meet regulatory and contractual requirements. Working in a small team, you will be responsible for sourcing and collating data to produce pension reconciliation reports in existing templates, by specific deadlines, identifying and raising any mismatches that need correction. The reports are then shared internally with other teams in Retirement Solutions and shared externally with clients. Core duties and responsibilities: The successful candidate will be responsible for: Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure reporting and process deadlines are met Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data Skills, Capabilities Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills Strong organisational and multi-tasking skills to manage workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and a basic understanding of formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience of working in an operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Core Values Behaviours: Acts with integrity and high personal standards in dealings with others Treats others with respect, openness, honesty and fairness (empathy) Consistently demonstrates the EQ values, even under pressure. Positive, enthusiastic and supportive of others Promotes teamwork and works effectively with others to achieve own and wider business goals Is receptive, flexible and resilient Continuously learns and improves from experience and shares this with others Effective use of own time and commits to realistic deadlines. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental Life cover 3 times of concerned CTC

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1.0 - 5.0 years

3 - 5 Lacs

Mohali, Chandigarh

Work from Office

WORK FROM OFFICE Hi, We are hiring for a InternationalVoice Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: 1 yrs International customer Support Salary -5 LPA Shift :Rotational shift Work Days: 6 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Surbhi 7880292299 You can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

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0.0 - 5.0 years

2 - 4 Lacs

Chennai, Bengaluru

Work from Office

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call naveen 9962331867 for more info NO PLACEMENT CHARGES Thanks, naveen 9962331867

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1.0 - 3.0 years

1 - 3 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Achieving your own and your teams target. 1. Responsible for acquiring and developing new business from IT -ITes . 2. Business plan for increasing the profitability of the division i.e., cost control and cost-based Decision-making. 3. Profit planning in relation to overall corporate objectives. 4. To close deals for the leads generated either by self initiated calls or internal leads given. 5. Responsible for Payment Collection from the customers. 6. Ensuring all support staff play a key role in servicing the client accounts. 7. Conducting weekly reviews with his immediate Boss and fellow colleagues. 8. Commercial judgments and customer orientation to develop along with the principles. 9. Seeing the sale through, providing good customer service and continuing business development 10. Looking for opportunity identifying wider sales across the whole account. 11. Attending Product Training organized by Principles for Upgrading Product Knowledge. 12. Researching customers profile for accurate positioning giving effective and Skillful Presentations. 13. Working as per the company's predefined Rules & Regulations. 14. Coaching and mentoring of the team.

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Customer Support Executive - International Call Center - BPO Jobs Profile - Travel Process Associate Salary - 28k -45k Shift - Rotational Immediate Joiners No Placement Charges Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Anjali - 8290468925 Perks and benefits Good Incentive and Cab Facility

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0.0 - 4.0 years

2 - 3 Lacs

Chennai

Work from Office

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 3.0 years

2 - 3 Lacs

Hyderabad, Bengaluru

Work from Office

We are hiring @ (WORK FROM OFFICE) 1. Good communication skills in Kannada With Avg Eng. 2. Handling Voice calls (Domestic process) 3. Positive attitude and commitment to grow with the organization. 4. Work Location Is Hyderabad & Bangalore Required Candidate profile Graduate/Undergraduate (any degree) Fresher/Experienced (0-1 yrs) The candidate should be able to speak in Kannada or Tamil Associates need to handle Customer Inbound calls Hr Meghana - 9573394839

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0.0 - 3.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greetings From Scorelabs Inc! We have openings for a Tele-calling role Inbound / Outbound Calling Good candidates aspiring to make a career have ample growth opportunities Rotational Off Required Candidate profile ANY GRADUATE OR POSTGRADUATE CAN APPLY. THE PERSON SHOULD SPEAK ENGLISH & HINDI / KANNADA / TELUGU /Malayalam FRESHERS & EXPERIENCED CAN APPLY. Hr Akhila -9121246597

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