444 Ites Jobs - Page 10

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DIRECT WALK in for Voice Process 6364907001 Immediate Joining Excellent communication skills in English CTC: Upto 28k Location: Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication. Work location: Kolkata. To schedule an interview Ct: Anu 6364907001

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call Manju 9342679949 for more info NO PLACEMENT CHARGES Thanks, Manju 9342679949

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Attending US patient queries and scheduling appointments Performing back-end tasks assigned by doctors Coordinating with the pharmacies for proper medicine delivery to patients Coordinating with the Finance Team to settle insurance-related issues Required Candidate profile 1 year of International voice experience Excellent verbal & written communication skills Willing to work the night shift from the office Energetic with a smart personality

Join a dedicated team at Adobe and contribute to the technical success of our largest customers. This role offers an outstanding opportunity to craft the future of Adobes customer engagement strategy and make a significant impact. You will work with a diverse range of collaborators, applying your expertise to successfully implement innovative solutions and ensuring magnificent execution of customer strategies. This is your chance to be part of a ground-breaking organization that values teamwork, inclusion, and continuous improvement. What You Will Do Lead Ultimate Support engagement(s) for a leading IT services and consulting organiation, serving as the technical executive point of contact throughout the Customers solution usage lifecycle. Advise and support the customers technical strategy with Adobe Solutions via service delivery plans with clear outcomes. Assess strategic Customer technical risks and opportunities, driving the extended Adobe team to build and deliver mitigation and "get we'll" plans. Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Advocate for Customer across internal Adobe teams. Optimize the clients investment and accelerate task, issue execution, and resolution. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem. Responsible for the global engagement model and review cycle across multiple business units and/or brands. Consolidate comprehensive cadence across all technical partners and influence delivery achievements across multi-solution, multi-discipline engagements. Work hands-on with Adobes internal collaborators like Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, Sales, pre-sales and the Adobe Consulting practice and third-party partners in support of customers success. Lead a matrixed services team that may involve multiple project teams from Adobe or client or partner organizations. Develop effective working relationships with Customer partners. Make recommendations on how new and existing features fit within customers environments, supplying standard methodologies and recommendations. Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized. Mentor immediate team members as needed. What You Need to Succeed Bachelors Degree in a related technical industry subject area or equivalent experience. An MBA is preferred. 15+ years of experience in a senior capacity in consultative, customer service, customer success, and/or related roles in digital marketing technology. Strong executive presence with the ability to collaborate across multiple teams throughout Adobe and client-side VPs, including CMOs and CXOs. Excellent presentation skills, confident phone and conference presence, and the ability to lead meetings, workshops, and reviews in front of any audience size. Strong conflict-resolution skills to drive closure to customer concerns and open technical issues. Outstanding customer-facing skills that enable you to represent Adobe best within a customers environment. Validated interpersonal, prioritization skills, and an ability to work in a highly matrixed environment. Capable of driving resolution across a broad set of issues with the Customer: technical, architecture, business process, and partnerships. Ability to think strategically about business, product, and technical challenges to help our customers realize their software investments, efficiencies, advantages, and innovations. Awareness of development methodologies and technologies, and understanding of and experience with marketing software and domain principles. Experience with Adobe Experience Cloud. Business practitioner level knowledge with more than one of the Adobe Experience Cloud products. Adobe DX Certifications are highly desirable. Validated experience working with IT/ITES clients, with a deep understanding of key challenges such as cybersecurity threats, data privacy, skills gaps, managing hybrid work, compliance, and keeping up with rapid technological advancements. Ability to travel to the Bangalore client location (approximately 50-75 percent)

iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. We offer a comprehensive sandbox environment that supports over 110 programming languages. Our assessments range from fundamental programming skills like C and C++ to Full Stack/Cloud & DevOps skills. To ensure integrity, we incorporate AI-Proctoring capabilities and a non-googleable question bank to minimize malpractices on a large scale. These assessments are broadly categorized as Cloud Assessments, Developer Assessments, Coding Assessments, and non-tech Assessments. We are a bootstrapped-profitable company, and we have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, Socgen, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers . In the education sector, Manipal University, LPU, VIT, SRM, BITS Pilani, Chitkara University and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. Job Role We are looking for an ambitious and self-driven Trainer Acquisition Specialist to join our team! You will lead the strategic scouting and acquisition of tech trainers and SMEs. You should be able to use your network, market knowledge and expertise to build a strong brand and source the best talent available in the market. Map the external market of the critical tech skills in demand for today and in the future. Responsibilities Utilising social media channels to maintain high direct sourcing success and identification of new talent. Manages applicant tracking system, maintains accurate candidate documentation. Work collaboratively in building a large pool of SMEs & Tech Trainers Demonstrate expert level of understanding of talent needs by participating in meetings, being aware of changes within the business, acting as a subject matter expert for areas of responsibility as well. Source, engage and pipeline qualified candidates through a wide variety of channels Provide a positive candidate experience with frequent and timely communication throughout the sourcing process; share feedback and track all engagements. Provide meaningful market data in support of client and recruiting needs Be pro-active in identifying new candidates for new positions as well as for the planned future needs. Making initial contact with candidates, qualifying their motivations, salary expectations, work location preferences. Requirements Minimum 2 years of experience in end-to-end recruitment- especially in trainer acquisition ( Full time, Part time, Freelancers, Contract to Hire model Hiring). Proven experience in active talent sourcing, head-hunting, using innovative sourcing techniques to identify and engage passive talent in challenging talent markets. Strong network with technical trainers, content developers & SMEs. Confident communicator both verbally and in writing with a strong command of English. Focused on accuracy, with strong attention to detail. Thrives in a fast-paced environment and flexible and adaptable to change.

Job Description Coordinate/Conduct engaging product demonstrations and technical presentations for prospective clients. Coordinate and deliver compelling product pitches , aligning solutions with customer pain points. Work closely with the sales team to understand client needs and create tailored solution proposals. Coordinate and present solution architectures, workflows, and use cases that address business challenges, if required along with respective solution owner Assist in pricing estimation, proposal creation, and RFP responses for clients. Collaborate with product and engineering teams to align solutions with customer requirements. Support proof-of-concept (PoC) engagements , addressing technical and functional concerns along with internal teams Maintain up-to-date knowledge of industry trends, competitor offerings , and procurement best practices . Qualifications 4 to 8 years of experience in Pre-Sales, Solution Consulting, or Business Development in the IT/ITES industry. Strong understanding of SaaS solutions, procurement wor

JD for the HVAC Sustainability Sales Position 1. Should have the thorough knowledge of HVAC system (Central plant Air conditioning & Air side system) 2. Should have the ability to understand, benchmark and communicate the energy aspects of HVAC system 3. Deep understanding of energy usage in HVAC system and benchmark to establish the energy savings with right solution 4. Should be able to develop commercial proposal based on the Energy audit, detailed BOQ/BOM 5. Should know the key consultants in retrofit business in the region 6. Should be able to bring the sales from key domains such as, Hospitality, IT/ITES, Commercial Real estate, Industrial, Manufacturing and Healthcare segment. 7. Capability to develop new customers and grow on existing customers, focus on thinking process and sales methodology 8. Knowledge on competitors products, weakness and strength is desirable 9. BEE certification, CEM, LEED certification will be an added advantage Behavioral Qualities 1. Structured articulation, keeps up to date with whats happening inside and outside, analytical mindset and sales acumen 2. Candidate is a self-driven person, self-reflection and problem-solving skill when comes to challenges 3. Shall be a team collaborative person Experience 1. Min 8-10 Years of domain experience Education 1. BE/B. Tech (Mechanical, Industrial Engg, Electrical & Electronics, Production Engg) 2. Any other graduate but with deep domain knowledge matching JD can be an exception

Hiring for Top notch Travel / BPO's / KPO's * Day Shift * 24*7 / Day Shift * U. Grad Freshers can also apply * Both Way Transport + Meals * Remuneration Up to - 9 LPA Megha -9711652040 Srishti - 8745821300 8750099665 9540721440

Urgent requirement for customer service profile Voice process Ug fresher can aaply fresher can apply sal 22k - 35k in hand loaction -GGN Both side cabs + meals For more info Call Ching- 9711743040 Moi - 8750099665 Megha 9711652040 9540721440

Urgent requirement for customer service profile Voice process and non voice process fresher can apply sal 22k in hand loaction -GGN Both side cabs + meals For more info Megha - 9711652040 Ching- 9711743040 Moi - 8750099665 9540721440

Customer Service Executive International BPO (Voice & Blended) 5 Days working Rotational shift Cab Facility Salary 2.8lpa to 4.8lpa This is the International BPO Hiring so English communication should be Fluent Only Required Candidate profile Fresher & Exp. both Fresher Must be Graduate Excellent Communication Skills Immediate Joiners Call & Whatsapp HR Aparna - 9286423367 HR Heena - 8328062865 Perks and benefits Good Incentive and Cab Facility

Customer Service Executive International BPO (Voice & Blended) 5 Days working Rotational shift Cab Facility Salary 2.8lpa to 4.8lpa This is the International BPO Hiring so English communication should be Fluent Only Required Candidate profile Fresher & Exp. both Fresher Must be Graduate Excellent Communication Skills Immediate Joiners Call & Whatsapp HR Aparna - 9286423367 HR Heena - 8328062865 Perks and benefits Good Incentive and Cab Facility

Business Development or Pre-Sales experience of 6+ years in software products, platforms or ITES, managing existing and new customers. Consistently achieved 1-2 Mn. USD + annual quota of order booking / revenue target and won new logos/ clients. Experienced in preparing customized customer presentations/ pitch decks and conducting product / platform front-end / back-end demonstrations. Expertise in RFP/RFI participation, filling functional/ technical compliances, preparing technical/ commercial proposals, bid defense decks, commercial negotiations. Comfortable with basic MS-excel functions, number crunching, formulas, tables etc. to simulate different commercial models/scenarios, cost, margin and profitability analysis. Strong communication, collaboration, negotiation and interpersonal skills Adept in dealing /communicating with multi-geography, international customers. Has experience of travel, stay and commuting in few international locations. Ability to work in fast paced environment and travel internationally on short notice. MFS, DFS, Banking, Payments, Mobile Money / Wallet domain experience is desirable. Exposure to software development /delivery/ product lifecycle/ UI /UX/ is desirable. Key Responsibilities: Achieve the revenue targets set for the product line & product unit to ensure organization targets are achieved Building an efficient pipeline for all the products, Constant engagement with sales team to find out new opportunities to target. Increasing the visibility of the product, Getting sales acquainted with product benefits & features to effectively position the product Increase the customer base by identifying the new prospects. Analyze the growth prospects in specific region. Finding the existing product line of customer from public databases Targeting new products based on customer requirement, Lead generation Identify the new opportunities from existing customers Look for opportunities to grow existing accounts through strategic account planning and strategic selling Ensure operators are adhered to licensing framework to avoid revenue leakage. Track product/license upgrade opportunities & AMC, Change Request Management Analyze the opportunities for up-sell and cross-sell of products Evaluating the synergies with other products Analyzing the customers with deployment of those products Building a solution approach to sell Pricing & RFP response Commercial response for all RFPs Developing innovative business models to meet customer requirements Documentation & Presentation to explain the product features and benefits Market & Operator analysis to obtain best prices for the product To meet sales demand Single point of contact for all sales requirements Providing sales with all relevant data required as part of RFP requirements Assist the assigned manager in sales and marketing collateral preparation Support the assigned manager in the implementation of the sales plan for a defined region

Business Development or Pre-Sales experience of 6+ years in software products, platforms or ITES, managing existing and new customers. Consistently achieved 1-2 Mn. USD + annual quota of order booking / revenue target and won new logos/ clients. Experienced in preparing customized customer presentations/ pitch decks and conducting product / platform front-end / back-end demonstrations. Expertise in RFP/RFI participation, filling functional/ technical compliances, preparing technical/ commercial proposals, bid defense decks, commercial negotiations. Comfortable with basic MS-excel functions, number crunching, formulas, tables etc. to simulate different commercial models/scenarios, cost, margin and profitability analysis. Strong communication, collaboration, negotiation and interpersonal skills Adept in dealing /communicating with multi-geography, international customers. Has experience of travel, stay and commuting in few international locations. Ability to work in fast paced environment and travel internationally on short notice. MFS, DFS, Banking, Payments, Mobile Money / Wallet domain experience is desirable. Exposure to software development /delivery/ product lifecycle/ UI /UX/ is desirable. Key Responsibilities: Achieve the revenue targets set for the product line & product unit to ensure organization targets are achieved Building an efficient pipeline for all the products, Constant engagement with sales team to find out new opportunities to target. Increasing the visibility of the product, Getting sales acquainted with product benefits & features to effectively position the product Increase the customer base by identifying the new prospects. Analyze the growth prospects in specific region. Finding the existing product line of customer from public databases Targeting new products based on customer requirement, Lead generation Identify the new opportunities from existing customers Look for opportunities to grow existing accounts through strategic account planning and strategic selling Ensure operators are adhered to licensing framework to avoid revenue leakage. Track product/license upgrade opportunities & AMC, Change Request Management Analyze the opportunities for up-sell and cross-sell of products Evaluating the synergies with other products Analyzing the customers with deployment of those products Building a solution approach to sell Pricing & RFP response Commercial response for all RFPs Developing innovative business models to meet customer requirements Documentation & Presentation to explain the product features and benefits Market & Operator analysis to obtain best prices for the product To meet sales demand Single point of contact for all sales requirements Providing sales with all relevant data required as part of RFP requirements Assist the assigned manager in sales and marketing collateral preparation Support the assigned manager in the implementation of the sales plan for a defined region

Business Development or Pre-Sales experience of 6+ years in software products, platforms or ITES, managing existing and new customers. Consistently achieved 1-2 Mn. USD + annual quota of order booking / revenue target and won new logos/ clients. Experienced in preparing customized customer presentations/ pitch decks and conducting product / platform front-end / back-end demonstrations. Expertise in RFP/RFI participation, filling functional/ technical compliances, preparing technical/ commercial proposals, bid defense decks, commercial negotiations. Comfortable with basic MS-excel functions, number crunching, formulas, tables etc. to simulate different commercial models/scenarios, cost, margin and profitability analysis. Strong communication, collaboration, negotiation and interpersonal skills Adept in dealing /communicating with multi-geography, international customers. Has experience of travel, stay and commuting in few international locations. Ability to work in fast paced environment and travel internationally on short notice. MFS, DFS, Banking, Payments, Mobile Money / Wallet domain experience is desirable. Exposure to software development /delivery/ product lifecycle/ UI /UX/ is desirable. Key Responsibilities: Achieve the revenue targets set for the product line & product unit to ensure organization targets are achieved Building an efficient pipeline for all the products, Constant engagement with sales team to find out new opportunities to target. Increasing the visibility of the product, Getting sales acquainted with product benefits & features to effectively position the product Increase the customer base by identifying the new prospects. Analyze the growth prospects in specific region. Finding the existing product line of customer from public databases Targeting new products based on customer requirement, Lead generation Identify the new opportunities from existing customers Look for opportunities to grow existing accounts through strategic account planning and strategic selling Ensure operators are adhered to licensing framework to avoid revenue leakage. Track product/license upgrade opportunities & AMC, Change Request Management Analyze the opportunities for up-sell and cross-sell of products Evaluating the synergies with other products Analyzing the customers with deployment of those products Building a solution approach to sell Pricing & RFP response Commercial response for all RFPs Developing innovative business models to meet customer requirements Documentation & Presentation to explain the product features and benefits Market & Operator analysis to obtain best prices for the product To meet sales demand Single point of contact for all sales requirements Providing sales with all relevant data required as part of RFP requirements Assist the assigned manager in sales and marketing collateral preparation Support the assigned manager in the implementation of the sales plan for a defined region

Role : Principal Consultant (E-governance) -Government Reforms/ Policy Advisory Education : B.E. / B. Tech. / relevant bachelors degree /relevant masters degree / MBA (or equivalent)/ MCA Experience : Overall 7+ years of experience in IT/ITeS projects Minimum 3 years of experience in managing IT/ ITeS projects for Govt. Sector. Should have E-Governance Reforms, Project & Policy Implementation, Policy Advisory and related skills.

Role : Senior Consultant (Procurement Expert) -Government Reforms/ Policy Advisory Education : B.E. / B. Tech. / MBA (or equivalent) / MCA / relevant masters degree Experience: Overall 5+ years of relevant experience. 3+ years of experience in DPR Preparation, RFP preparation, Purchase/ Procurement, Bid Process Management, Contract Management, in govt sector and implementation experience in IT/ ITeS/ Telecom projects. Should have knowledge about GPRs (Govt. Process Re-engineering), BPRs (Business Process Re-engineering) & Policy reforms etc.

Job Title: Sales Manager Designation : Manager Company: Hitachi Rail GTS India Noida, Uttar Pradesh, India Overview: Hitachi Rail is right at the forefront of the global mobility sector following the acquisition. The closing strengthens the companys strategic focus on helping current and potential Hitachi Rail and GTS customers through the sustainable mobility transition - the shift of people from private to sustainable public transport, driven by digitalisation. Position Overview: Hitachi Rail GTS India Private Limited is seeking a dynamic and results-driven Sales Manager to support and drive business development and sales efforts across the Mobility, Smart City, and Transportation domains. The role involves identifying and pursuing business opportunities in both public and private sectors, managing bid processes, building strategic relationships, and ensuring alignment with the company s sales. Job Roles Responsibilities: 1. Sales Strategy Execution: Develop and implement sales strategies to grow business in both public and private sectors, particularly in mobility, smart infrastructure, and technology-driven urban solutions. Identify new business opportunities and strategic accounts; manage the sales pipeline from lead generation through deal closure. Drive pre-sales engagements in coordination with internal teams including technical, bid, and finance. Align sales efforts with market demands, project timelines, and customer expectations. 2 . Business Development Relationship Management Build and maintain long-term relationships with key clients including government departments, corporates, urban bodies, and infrastructure developers. Position Hitachi Rail GTS India as a preferred partner by understanding customer needs and offering tailored solutions. Participate in relevant business forums, industry events, and stakeholder engagements to enhance visibility and market reach. Lead and support end-to-end bid and tender processes RFI, RFP, prequalifications, technical and commercial proposals across sectors. Work closely with internal stakeholders such as Legal, Finance, Engineering, and Bid Teams to develop compliant and competitive proposals. Collaborate with Strategic Partnership and Business Strategy teams to evaluate and pursue alliances or consortiums where applicable. 3. Sales Operations Forecasting: Provide timely and accurate sales forecasts, maintain pipeline health, and track opportunity status through CRM tools. Ensure continuous improvement in sales efficiency by streamlining processes and leveraging data insights. Participate in Sales Operations Planning meetings, opportunity pipeline reviews, and management reporting sessions. 4. CRM Data Integrity Ensure opportunity and account data is accurately updated in CRM systems. Track key engagement metrics, customer interactions, and bid progress to support performance analysis. Support the enforcement of data governance standards and sales performance reporting. Key Deliverables: Execution of balanced sales strategy across public and private sectors. Accurate sales forecasting and reporting aligned with business goals. Increased pipeline health and conversion rates in assigned regions. Strong account engagement and customer satisfaction across sectors. Requirements: Strong business development and account management abilities. Working knowledge of both government and private sector procurement processes. Proficiency in CRM tools (e. g. , Salesforce) and MS Excel. Strong negotiation, presentation, and communication skills. Analytical mindset and ability to work across diverse teams 10+ years of relevant experience in sales or business development, preferably in IT/ITES, Mobility, Infrastructure, or Smart City sectors. Experience handling both government and enterprise accounts, including bid lifecycle management. KPIs: Order Intake Forecast Accuracy ( 3%) Win Rate (across public and private bids) Sales Expense Ratio Opportunity Pipeline Growth CRM Data Quality Reporting Accuracy

This role includes contribution on Proposals, Content Management New collateral development. This will involve writing, editing and sourcing compelling content for Genpact s Proposals/RFPs/RFIs. As part of this, you will be required to Responsibilities Participate in storyboard sessions with bid / proposal team members and key partners Re-write / edit proposal responses from a variety of partners, typically involving contributions from sales, marketing, technical / product teams, finance, commercial, legal and delivery Handle a network of subject matter authorities to cover the proposal use case and its components - enabling functions, domain specialists, solution leaders +Vendor partners to demonstrate external expertise for quick impact Collaborate with business and functions to plan and develop content by conducting interviews, reviewing solutions/ideas with SMEs key partners Build and handle a repository of domain-specific content basis the requirements of each partner group Identify gaps in the content library; develop new content to address gaps Coordinate writing schedules, format, reproduction, and proposal delivery Develop taxonomies and metadata framework for grouping and tagging content Measure report efficiency of the content artefacts built: Use content management systems to analyze traffic and user engagement metrics Follow and implement quality Standard Operating Procedures (SOPs) guidelines and ensure compliance to the Genpact brand and tone Stay up-to-date with developments in content management and generate new ideas to draw audience s attention Qualifications we seek in you! Minimum Qualification Excellent writing skills with ability to communicate our solutions and recommendations in a persuasive succinct manner. Should be able to construct a proposal storyline clearly articulate win themes convey key messages to bring out the value proposition Knowledge understanding of business drivers, processes in the ITES/BPS industry Content knowledge on Industry verticals (Banking Financial Services, Consumer Goods, Retail, Healthcare, Insurance Manufacturing) Service lines (Finance Accounting, Sourcing Procurement, Digital, Transformation/Consulting Services) Aptitude awareness for using available content repositories, and innovative tools; Proposal automation software like RFPIO, QVidian (or similar) experience powerful research skills, analytical ability, and openness of thought Good interpersonal and time-management skills Attention to detail Experience in working with visual content mediums including Videos and Telestrations will be an added advantage Excellent partner management (esp. senior folks) with shown experience of working with multiple partners Preferred qualifications Graduate/Post in English business writing Prior exposure with Proposal Writing/management, Technical writing, business/marketing communication pre-sales, Knowledge management, or business research Individuals who have worked on Proposal Management tools such as RFPIO, QVidiain

This role includes contribution on Proposals, Content Management New collateral development. This will involve writing, editing and sourcing compelling content for Genpact s Proposals/RFPs/RFIs. As part of this, you will be required to Responsibilities Participate in storyboard sessions with bid / proposal team members and key partners Re-write / edit proposal responses from a variety of partners, typically involving contributions from sales, marketing, technical / product teams, finance, commercial, legal and delivery Handle a network of subject matter authorities to cover the proposal use case and its components - enabling functions, domain specialists, solution leaders +Vendor partners to demonstrate external expertise for quick impact Collaborate with business and functions to plan and develop content by conducting interviews, reviewing solutions/ideas with SMEs key partners Build and handle a repository of domain-specific content basis the requirements of each partner group Identify gaps in the content library; develop new content to address gaps Coordinate writing schedules, format, reproduction, and proposal delivery Develop taxonomies and metadata framework for grouping and tagging content Measure report efficiency of the content artefacts built: Use content management systems to analyze traffic and user engagement metrics Follow and implement quality Standard Operating Procedures (SOPs) guidelines and ensure compliance to the Genpact brand and tone Stay up-to-date with developments in content management and generate new ideas to draw audience s attention Qualifications we seek in you! Minimum Qualification Excellent writing skills with ability to communicate our solutions and recommendations in a persuasive succinct manner. Should be able to construct a proposal storyline clearly articulate win themes convey key messages to bring out the value proposition Knowledge understanding of business drivers, processes in the ITES/BPS industry Content knowledge on Industry verticals (Banking Financial Services, Consumer Goods, Retail, Healthcare, Insurance Manufacturing) Service lines (Finance Accounting, Sourcing Procurement, Digital, Transformation/Consulting Services) Aptitude awareness for using available content repositories, and innovative tools; Proposal automation software like RFPIO, QVidian (or similar) experience powerful research skills, analytical ability, and openness of thought Good interpersonal and time-management skills Attention to detail Experience in working with visual content mediums including Videos and Telestrations will be an added advantage Excellent partner management (esp. senior folks) with shown experience of working with multiple partners Preferred qualifications Graduate/Post in English business writing Prior exposure with Proposal Writing/management, Technical writing, business/marketing communication pre-sales, Knowledge management, or business research Individuals who have worked on Proposal Management tools such as RFPIO, QVidiain

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Hiring for International BPO in Gurugram loaction Process:- E commerce Shifts :- Rotational CTC: 2.65 LPA upto 4.2 LPA as per experience 05 days working cab facility Call or whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The ideal candidate will possess a combination of excellent communication skills, empathy, problem-solving abilities, and a genuine passion for providing exceptional service.