56 Itbm Jobs - Page 2

Job Information Work Experience 8-10 years City Hyderabad Country India SKills: ServiceNow, FSM, ITOM, ITSM, CSM Service now Lead with expert knowledge level on theplatform and rich implementation experience of various modules (ITSM, FSM,ITBM, CSM) to meet the business needs. Resource with in-depth understandingof the ITIL processes, sound knowledge on OOTB implementation and integrationsat Enterprise level, excellent design and behavioral skills. Responsibilities: Demonstrate, design, and implement the platform modules inline with business needs. Design, develop and configure out of the box workflows,forms, scripts and create / maintain custom objects to meet businessrequirements using agile methodologies. Provide expert level support and maintain the ServiceNowplatform as per the agreed service levels (Available, Stable, Performant,Usable and Maintainable) Work closely with functional teams, architecture teams inpositioning the modules into the landscape. Play a key role in creating and adapting the designguidelines, best practises together with the Platform Architect, other Leadsand SEs Perform ServiceNow implementation tasks, including configuration, integration, testing, requirements analysis and solution design. Worked on full-scale implementation of Servicenow modulesfor ITSM, FSM, ITBM, CSM. Facilitate workflow enhancements to the ServiceNowapplication including automation and/or additional self-service features andfunctions. Understand the business needs and rapidly prototype newsolutions. Create and configure Business Rules, Client Scripts, UI Policies, UIActions and ACLs. Good hands-on experience on ServiceNow integration withother application/system Using SOAP, REST, JSON Coach/ guide the current ServiceNow team in support andoperations and projects Take active part in platform upgrades (impact analysis,identify upgrade path, realize) Provide technical and thought leadership in both systemintegration and application development, while also promoting best practices inthese areas Proactively work on limiting the customizations, demo theuseful features, optimize license/support costs, provide reporting &dashboards useful. Identifies opportunities for asset reuse that reducesoverall solution cost and development time Requirements: Bachelor's degree in Engineering, or equivalent experiencein related field 6-10 years of experience in Design, Develop ITapplications 5+ years of implementation/administration experience onServiceNow platform Hands-on experience in development / customization /configuration of ServiceNow modules for ITSM (Request, Incident, Change,Problem, Config), FSM, ITBM and CSM Demonstrates excellent knowledge ofServiceNow toolset and integrations with related systems Strong knowledge on the ServiceNow platform (Out of theBox features, workflows) (Optional) Certifications: ServiceNow Administratoror ServiceNow Implementation Certification of ITIL processes & Agilemethodologies is added advantage Experience as Java Developer, Scrum Masterfor the product team is an added advantage check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#1AB2A6;border-color:#1AB2A6;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Find below the Job Description: Shift timing - 2PM to 11 PM Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Ability to work in second shift in India when required Requirement: Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred)

Design, configure, and implement ServiceNow SPM modules, including: Idea, Demand, Project, Program, and Portfolio Management Resource and Time Tracking Financial Planning (if enabled) Agile 2.0 (Scrum Programs, Epics, Stories, etc.) Customize forms, workflows, UI policies, business rules, and client/server-side scripts Integrate SPM with other modules like ITBM, APM, CMDB, and ITSM where necessary Build dashboards and reports for portfolio performance, resource utilization, and project health Perform unit testing, support UAT, and provide deployment documentation Support data migrations, import sets, and transform maps for legacy data Ensure adherence to ServiceNow best practices and development standards

Requirements: Experience on developing applications on ServiceNow platform. Experience in HTML technologies including JavaScript, HTML, CSS, and AJAX, jQuery, Angular JS. Familiarity with SOA technologies including as REST, SOAP Good to have exposure to AI/ML, RPA, or Virtual Agent technologies. Understanding of application development on a cloud platform. Ability to gather and evaluate user requirements and prepare technical requirement documents. Desire to interact with many different software development teams to develop, unit test, deploy and improve on product performance, quality, security and stability. Experience with the agile methodology for software development teams. Demonstrated aptitude for learning new technologies quickly. Desire to seek continuous improvement in the software development life cycle. Strong understanding of software design patterns, algorithms, and data structures. 3+ years of software development experience in enterprise software environment.

Position Overview: Strong ServiceNow backend developers who have really got good experience in Servicenow Platform & excellent ServiceNow scripting knowledge, including flow designer and integration skills. Additionally, problem-solving skills are crucial for this position. Any UI-related skills would also be beneficial. Job description: To be successful in this role the candidate must possess the below: 7+ years of Software Development experience and at least 5+ years of ServiceNow Applications Development or Product implementation experience Experience in end-to-end ServiceNow implementations across 2 or more modules HRSD/ITSM/CSM/FSM/ITBM/Discovery/Service Mapping/GRC and experience in HRSD module is a plus Experience in ServiceNow Back-End: creating Catalog Item, Record Producer, Client Scripts ,UI and Data Policies , Business Rules, UI Actions Experience in ServiceNow Integration: Integration HUB, SOAP, REST, Data Sources, Import Set, Transform maps. Experience in Flow Designer, Integration Hub using Flow Designer. Understanding of DevOps Git/Automation Testing(Selenium) Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Strong skills in User Interface design, Analytical, Problem solving and Quantitative skills. Education and other skills: Bachelors degree (Computer Science, Information Systems, or relational functional field) Working in US -India Overlapping Hours Good communication and strong interpersonal skills with the ability to work effectively in a cross functional team. Self-starter, with a demonstrated ability to learn beyond training.

Hiring for MNC with lead // developer Role for Servicenow Details given below please check The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA // any engineering background 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE: ONLY IMMEDIATE TO 15 DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to surabhi.d@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard Surabhi Dahima Executive-Talent Acquisition surabhi.d@twsol.com Teamware Solutions

Role & responsibilities : The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Requirement: Candidate should have the ability to perform in a dynamically changing environment Minimum 2 years of implementation/customization experience on ServiceNow Exposure on ServiceNow integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL ITIL/ServiceNow certifications will be an added advantage. Excellent Communication Skills Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (Preferred) Other Service-Now Certifications (Preferred) Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills

Role Responsibilities: The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Requirement: Candidate should have the ability to perform in a dynamically changing environment Minimum 2 years of implementation/customization experience on ServiceNow Exposure on ServiceNow integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL ITIL/ServiceNow certifications will be an added advantage. NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions

Role Responsibilities: • The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. • Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now. • Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. • Creating technical design document and writing Unit test cases. • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. • ServiceNow upgrade hands-on. • Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. • Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client. • Exceptional Interpersonal Skills & Ability to work Independently and with a team. Requirement: • Candidate should have the ability to perform in a dynamically changing environment • Should have prior working experience in ServiceNow tool • Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. • Ability to work under pressure and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work Must-Have Certifications • Certified System Administrator (Desired) • ITIL Certifications (desired) • Other Service-Now Certifications (Preferred) Experience & Background • B-Tech/BCA/MCA • 4.5+ years of IT industry experience. • Minimum 3 year of implementation/customization experience on ServiceNow • Experience on Service portal will be an advantage.

Work youll do Create, configure, and customize ServiceNow applications for new and existing implementations related to SPM module. Create and configure functional data such as Notifications and Service Level Agreements. Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs. Create/ update Flow designers. Create and configure Portal Pages. Configure and customize Workspaces related to SPM. Create and update Scripted REST APIs and REST Messages. Set-up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects. Perform system and integration testing. Recommend Administration settings and best practices. Create documentation of the developments, unit test cases and implementation plans. Work effectively in dive Work location: Hyderabad/Bengaluru/Pune Shift Timings: 11am- 8 pm Key Technical Skills, Experience and Knowledge At least 5-6 years of ServiceNow experience, including custom development, configuration. At least 2-3 years of ServiceNow team lead experience. ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services. Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow. Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets. Strong knowledge of integrations and migrations. Deep understanding of ITIL. Strong understanding of ServiceNow administration settings. Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations Performs well in an agile environment with constant feedback and interaction with the team. Ability to accurately estimate level of effort/duration on projects and tasks. A positive attitude and perseverance required to troubleshoot/resolve complex technical issues whilst balancing multiple priorities. Demonstrated ability to troubleshoot technical issues. Strong knowledge in application development life cycle Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices Experience working with geographically distributed and culturally diverse work groups Strong written and verbal communication skills with the ability to present to IT and business leaders Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends Experience with formal software development methodologies, with a focus on Agile Certifications ServiceNow Certified Systems Administrator is a must. ServiceNow Implementation Specialist & CAD is a great bonus. Essential competencies High degree of technical expertise in relevant areas Team Orientation and Team lead Motivated team player willing to learn from others Analytical, logical, thorough and methodical Problem management skills Able to work without supervision using their initiative to be creative in solution design Excellent interpersonal manner, communication skills & customer focuss

Job Role & responsibilities:- Lead the administration, configuration, and development of the ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and implement solutions. Manage ServiceNow upgrades, integrations, and enhancements to improve operational efficiency. Oversee governance, security, and compliance of the platform. Provide technical guidance and mentorship to the ServiceNow team. Ensure alignment of ServiceNow capabilities with organizational goals and IT service management best practices. Monitor performance and user adoption, making recommendations for continuous improvement. Work closely with vendors and stakeholders to manage contracts and ServiceNow licensing. Technical Skills, Experince & Qulifiction required:- Proven experience as a ServiceNow Expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM) using ServiceNow. Strong knowledge of scripting (JavaScript, Glide), integrations (REST/SOAP APIs), and workflows. Excellent project management and leadership skills. Ability to analyze business needs and translate them into ServiceNow solutions. Effective communication and stakeholder management abilities. Mandatory Certifications: ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ITIL Certification Immediate Joiners will be preferred Outstation candidate's will not be considered

Experience: 6+ years experienced in administration/implementation/configuration of ServiceNow ITSM, CSM, ITOM & ITBM solution in medium to large organization. Responsibilities: Expert in ServiceNow Architecting, Designing, Developing, and deploying large scale ServiceNow implementations. Strong analytical skills to identify problem and recommend solution that meets business requirements. 3+ years of professional services/consulting experience. Proven success on projects with large-scale deployments; understanding of application life-cycle management. experience soliciting and documenting requirements and evolving these requirements into successful solutions Consults with Process and Business Leaders to develop appropriate technical solutions in ServiceNow Should have hands on experience in Core ServiceNow ITSM modules Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, Configuration Management, Asset & Cost Management, Continuous improvement Management, Performance Analytics, Agent workspace, Automated test framework, Custom Development, etc” 3-4 years of experience in CSM, ITOM & ITBM Business Process and Technical Process Consulting, High Level design and technical solutions for ServiceNow implementation. Deep knowledge on ServiceNow solutions, ITIL & ITSM processes Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow. Should have prior experience in ServiceNow version upgrade during End-of-life period. Working knowledge of configuration management tools, methods, and processes. Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer Should have good understanding of Integrations components integration components LDAP, SSO, REST SOAP and web services. Should have prior experience in core software development - in any full stack web programming language (Java, .net, python, angular). Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. Good knowledge on database technologies Oracle/SQL Server/MySQL Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond. Applies innovative technology to business processes to develop new solutions and troubleshoot issues

Qualifications: Work Location:- Bangalore Experience:- 7 to 10 years Role Responsibilities: • The ServiceNow Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond • Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements • Development of ITSM &; other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now • Support business process owners in configuring the platform • Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application. • Should be proficient to provide functional and Technical insight • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be an added advantage • Exposure to ITIL Framework, IT Management Tools • Strong verbal communication skills and ability to Establish a rapport with clients and colleagues • Strong organizational and analytical skills • Exceptional Interpersonal Skills & Ability to work Independently and with a team Ability to flexible to stretch and learn new Technologies/process whenever necessary Requirement: • Candidate should have the ability to perform in a dynamically changing environment • Should have prior working experience in ServiceNow tool • Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members • Ability to work under pressure and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization. Must-Have Certifications • Certified System Administrator (Desired) • ITIL Certifications (desired) • Other Service-Now Certifications (Preferred) • Scrum master (Preferred)

What you will do In this vital role you will be responsible for developing innovative self-service solutions for our global workforce and further enhancing our self-service automation built on the ServiceNow platform. As part of a scaled Agile product delivery team, the Developer works closely with product feature owners, project collaborators, operational support teams, peer developers and testers to develop solutions to enhance self-service capabilities and solve business problems by identifying requirements, conducting feasibility analysis, proof of concepts and design sessions. The Developer serves as a subject matter expert on the design, integration and operability of solutions to support innovation initiatives with business partners and shared services technology teams. This role sits within the Digital, Technology and Innovation Infrastructure Automation product team and is tasked with delivering solutions that will integrate and facilitate the automation of various processes and enterprise systems. Please note, this is an onsite role based in Hyderabad. Key Responsibilities: Deliver outstanding self-service and automation experiences for our global workforce Create ServiceNow catalog items, workflows, and cross-platform API integrations Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs and ACLs including advanced scripting logic. Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. Create and maintain data integrations between ServiceNow and other systems Develop system integrations and process automation Participate in design review, client requirements sessions and development teams to deliver features and capabilities supporting automation initiatives Collaborate with product owners, collaborators, testers and other developers to understand, estimate, prioritize and implement solutions Design, code, debug, document, deploy and maintain solutions in a highly efficient and effective manner Participate in problem analysis, code review, and system design Remain current on new technology and apply innovation to improve functionality Collaborate closely with collaborators and team members to configure, improve and maintain current applications Work directly with users to resolve support issues within product team responsibilities Monitor health, performance and usage of developed solutions What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 1 to 3 years of experience in computer science, IT, or related field OR Bachelors degree and 3 to 5 years of experience in computer science, IT, or related field OR Diploma and 7 to 9 years of experience in computer science, IT, or related field Required Skills & Qualifications: 6+ years of deep hands-on experience with ServiceNow administration and development in two or more products: ITSM, ITBM, ITOM, GRC, HRSD, or Security Operations ServiceNow development using JavaScript, AngularJS, AJAX, HTML, CSS, and Bootstrap; Strong understanding of user-centered design and building scalable, high-performing web and mobile interfaces on the ServiceNow platform Experience creating and managing Scoped Applications Workflow automation and integration development using REST, SOAP, or MID servers Scripting skills in Python, Bash, or other programming languages Working in an Agile (SAFe, Scrum, and Kanban) environment Preferred Qualifications: Good-to-Have Skills: Experience with other configuration management tools (e.g., Puppet, Chef). Experience with Linux administration, scripting (Python, Bash), and CI/CD tools (GitHub Actions, CodePipeline, etc.) Experience with Terraform & CloudFormation for AWS infrastructure automation Knowledge of AWS Lambda and event-driven architectures. Exposure to multi-cloud environments (Azure, GCP) Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.) Professional Certifications (preferred): Service Now Certified System Administrator Service Now Certified Application Developer Service Now Certified Technical Architect Soft Skills: Strong analytical and problem-solving skills. Ability to work effectively with global, virtual teams Effective communication and collaboration with cross-functional teams. Ability to work in a fast-paced environment.

Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs. Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed. Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications. Provide ongoing support and maintenance for ServiceNow ITOM solutions. Document technical specifications, processes, and procedures for ServiceNow ITOM solutions. Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practices Maintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM. Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution Collaborate with internal business stakeholders to write/estimate stories Oversee developers work, and own overall quality and delivery of development Capable of executing hands-on development for stories that cannot be delegated Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges Provide mentorship to developers and platform engineers on technical design standards and best practices. Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture 5+ years working on the ServiceNow platform preferably in global implementation projects Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration) Strong knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript Experience integrating with tools to federate data into the CMDB Expert in IT Asset Management Lifecycle processes (including hardware and software) Good interpersonal skills, including collaboration, communication, relationship building, and negotiation Intermediate Windows and Unix administration skills Expert in IT Asset Management process & operational delivery Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage. Familiarity with the following concepts: XML, JSON/script language, database. Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers Familiar with Cloud environment like AWS, Azure etc. Ability to work independently and as part of a team. Excellent problem-solving, analytical, and communication skills. ServiceNow Certified Implementation Specialist Event Management ServiceNow Certified Implementation Specialist Service Mapping ServiceNow Certified Implementation Specialist Discovery. ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance. Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details. Scripting capabilities such as JavaScript, jelly, SQL Acquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Educational Requirements Master of Science (Technology),MBA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science (Tech),Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD

What you will do In this vital role you will be responsible for developing innovative self-service solutions for our global workforce and further enhancing our self-service automation built on the ServiceNow platform. As part of a scaled Agile product delivery team, the Developer works closely with product feature owners, project stakeholders, operational support teams, peer developers and testers to develop solutions to enhance self-service capabilities and solve business problems by identifying requirements, conducting feasibility analysis, proof of concepts and design sessions. The Developer serves as a subject matter expert on the design, integration and operability of solutions to support innovation initiatives with business partners and shared services technology teams. This role sits within the Digital, Technology and Innovation Infrastructure Automation product team and is tasked with delivering solutions that will integrate and facilitate the automation of various processes and enterprise systems. Please note, this is an onsite role based in Hyderabad. Key Responsibilities: Deliver outstanding self-service and automation experiences for our global workforce Create ServiceNow catalog items, workflows, and cross-platform API integrations Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs and ACLs including advanced scripting logic. Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. Create and maintain data integrations between ServiceNow and other systems Develop system integrations and process automation Participate in design review, client requirements sessions and development teams to deliver features and capabilities supporting automation initiatives Collaborate with product owners, stakeholders, testers and other developers to understand, estimate, prioritize and implement solutions Design, code, debug, document, deploy and maintain solutions in a highly efficient and effective manner Participate in problem analysis, code review, and system design Remain current on new technology and apply innovation to improve functionality Collaborate closely with stakeholders and team members to configure, improve and maintain current applications Work directly with users to resolve support issues within product team responsibilities Monitor health, performance and usage of developed solutions What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 0 to 2 years of experience in computer science, IT, or related field OR Bachelors degree and 2 to 5 years of experience in computer science, IT, or related field OR Diploma and 4 to 7 years of experience in computer science, IT, or related field Required Skills & Qualifications: 3+ years of deep hands-on experience with ServiceNow administration and development in two or more products: ITSM, ITBM, ITOM, GRC, HRSD, or Security Operations ServiceNow development using JavaScript, AngularJS, AJAX, HTML, CSS, and Bootstrap; Strong understanding of user-centered design and building scalable, high-performing web and mobile interfaces on the ServiceNow platform Experience creating and managing Scoped Applications Workflow automation and integration development using REST, SOAP, or MID servers Scripting skills in Python, Bash, or other programming languages Working in an Agile (SAFe, Scrum, and Kanban) environment Preferred Qualifications: Good-to-Have Skills: Experience with other configuration management tools (e.g., Puppet, Chef). Experience with Linux administration, scripting (Python, Bash), and CI/CD tools (GitHub Actions, CodePipeline, etc.) Experience with Terraform & CloudFormation for AWS infrastructure automation Knowledge of AWS Lambda and event-driven architectures. Exposure to multi-cloud environments (Azure, GCP) Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.) Professional Certifications (preferred): Service Now Certified System Administrator Service Now Certified Application Developer Service Now Certified Technical Architect Soft Skills: Strong analytical and problem-solving skills. Ability to work effectively with global, virtual teams Effective communication and collaboration with cross-functional teams. Ability to work in a fast-paced environment. Shift Information: This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

Skill Set: ServiceNow Project Lead, ITSM , HRSD & Pre Sales Job Description: We are seeking a highly motivated and experienced ServiceNow Lead with a strong background in presales and technical leadership to join our dynamic team. The ideal candidate will have around 10 years of experience in the IT industry, including extensive hands-on knowledge of the ServiceNow platform and expertise in presales activities such as solutioning, client presentations, and RFP responses. Key Responsibilities: Presales and Solutioning: Lead presales activities by understanding client requirements, developing tailored ServiceNow solutions, and delivering compelling proposals. Collaborate with sales teams to qualify leads and identify opportunities to position ServiceNow as the preferred solution. Design and present customized ServiceNow demos and proof-of-concept solutions to prospective clients. Respond to RFPs, RFIs, and other client inquiries, ensuring high-quality and comprehensive responses. ServiceNow Expertise: Provide deep technical expertise on ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and others as needed. Stay updated with the latest features, functionalities, and best practices on the ServiceNow platform. Guide clients in defining the technical architecture, integrations, and implementation approach for ServiceNow solutions. Leadership and Collaboration: Act as a technical lead in presales engagements, working closely with architects, developers, and delivery teams to ensure feasibility and alignment with client expectations. Mentor and guide junior team members to enhance their technical and client interaction skills. Collaborate with cross-functional teams to ensure seamless transitions from presales to delivery phases. Client Engagement and Relationship Management: Build and maintain strong client relationships by providing strategic advice and ensuring client satisfaction during the presales process. Identify additional opportunities for ServiceNow adoption and expansion within client environments. Business Growth and Strategy: Contribute to the development of go-to-market strategies for ServiceNow offerings. Analyze market trends, client feedback, and competitor strategies to refine service offerings and approach. Required Skills and Qualifications: Experience: Around 10 years of overall IT experience, with at least 5 years focused on ServiceNow and 3+ years in a presales role. Technical Skills: In-depth knowledge of the ServiceNow platform, including scripting, integrations, and module configurations. Strong understanding of ITSM, ITOM, ITBM, HRSD, or CSM. Experience with ServiceNow APIs, workflow automation, and orchestration. Presales Expertise: Proven ability to design and deliver tailored demos and presentations. Strong experience in responding to RFPs/RFIs and creating detailed technical proposals. Leadership Skills: Excellent communication, presentation, and interpersonal skills. Ability to manage multiple presales opportunities simultaneously and work in a fast-paced environme We are seeking a highly motivated and experienced ServiceNow Lead with a strong background in presales and technical leadership to join our dynamic team. The ideal candidate will have around 10 years of experience in the IT industry, including extensive hands-on knowledge of the ServiceNow platform and expertise in presales activities such as solutioning, client presentations, and RFP responses. Key Responsibilities: Presales and Solutioning: Lead presales activities by understanding client requirements, developing tailored ServiceNow solutions, and delivering compelling proposals. Collaborate with sales teams to qualify leads and identify opportunities to position ServiceNow as the preferred solution. Design and present customized ServiceNow demos and proof-of-concept solutions to prospective clients. Respond to RFPs, RFIs, and other client inquiries, ensuring high-quality and comprehensive responses. ServiceNow Expertise: Provide deep technical expertise on ServiceNow modules

The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions

Job description, Hiring for ServiceNow with experience range 3 years & above Mandatory Skills: ServiceNow developer, ITBM Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. In this role, youll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Role & responsibilities Works largely independently within defined projects/work streams and is checked on end results. Has an executional role in design and development projects or acts as an expert tester who designs test scripts and provides overall project guidance and planning support. Advises internally on solving functional and technical problems regarding the assigned applications and Infrastructure." Mention Skills: Software Design - Skill, Software Configuration Management - Knowledge, ServiceNow - Skill, ServiceNow and CMDB Experience of lifecycle implementation of at least 2 of ITSM, ITBM, GRC

Role & responsibilities The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client. Exceptional Interpersonal Skills & Ability to work Independently and with a team.

Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required) Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting Working experience with ServiceNow modules like PPM, CSM, ITOM, ITBM, ITSM is an added advantage Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems. Expertise Web Services integrations (SOAP, REST), Scripted REST API's Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development. Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow. Coordinate and solve complex technical data and transformation issues.

Experience: 8-10 exp Location: Bangalore Mode: Hybrid Mandatory Skills: ServiceNow and CMDB experience Experience of lifecycle implementation of atleast 2 of ITSM, ITBM, GRC