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Analyst, Enterprise Operations ICE

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a member of the Enterprise Operations team, your role involves providing round-the-clock support for the organization's Enterprise Applications and Offices. Your proactive routines will help prevent service disruptions and ensure smooth operations. Collaboration with Operations, Engineering, and the business is key to effectively managing service outages. Key Responsibilities: - Incident Management: Conduct proactive checks and troubleshooting to prevent and restore service outages promptly. - Problem Management: Develop solutions based on Case Study evaluations and create root cause flow charts for efficient fault isolation and service restoration. - Operational Readiness for New Service...

Posted 2 months ago

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