ItaMoto Travel

Company Description ItaMoto Travel, based in Arunachal Pradesh, offers an online platform for a wide range of travel-related services including cab, hotel/homestay, flight, and train bookings as well as tour management. We aim to provide seamless travel solutions to our customers through our user-friendly platform. Our commitment to excellence has made us a preferred choice among travelers seeking reliable and efficient travel services. Role Description This is a full-time on-site role for a Customer Support Executive located in Itanagar. The Customer Support Executive will handle day-to-day tasks such as providing online support, addressing customer inquiries and complaints, ensuring customer satisfaction, and offering technical support when needed. The role will require maintaining a high level of customer service and ensuring that customer concerns are resolved promptly and effectively. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Experience in Online Support and Technical Support Excellent written and verbal communication skills Ability to work effectively in a team and independently Experience in the travel industry is a plus Bachelor's degree in any relevant field or equivalent experience