169 Itam Jobs - Page 6

About The Role : Key Responsibilities: - Design, develop, and implement ITSM solutions using platforms such as ServiceNow, BMC Remedy, or similar. - Design, develop, and implement ITAM solutions using platforms such as ServiceNow, Flexera, or similar. - Customize and configure ITSM & ITAM tools to meet business requirements. - Develop workflows, scripts, and automation to enhance IT service delivery. - Collaborate with IT and business teams to gather requirements and translate them into technical solutions. - Have understanding of system integrations and data migrations. - Perform data analysis and reporting on IT asset inventory. - Ensure compliance with software licensing and asset management policies. - Troubleshoot and resolve issues related to ITSM /ITAM tools. - Provide Demos to customers & presales - Stay updated with the latest ITSM and ITAM trends and technologies. Qualifications: - Bachelor''s degree in Computer Science, Information Technology, or a related field. - Proven experience as an ITSM Developer or similar role. - Proficiency in ITSM and ITAM platforms such as ManageEngine, Flexera, BMC Remedy, etc. - Strong scripting and programming skills (JavaScript, Python, etc.). - Knowledge of ITIL framework and best practices. - Excellent problem-solving and communication skills. - Ability to work independently and as part of a team. 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc

Hiring ServiceNow Implementation Specialist. Job Overview: We are seeking a highly skilled and motivated ServiceNow Implementation Specialist to join our team. The ideal candidate will have extensive experience with implementing and configuring ServiceNow solutions, particularly in the IT Service Management (ITSM) space. You will be responsible for managing the end-to-end process of ServiceNow implementation, ensuring that business requirements are met through effective platform configuration, integration, and automation. Experience: 4-7 Years Job Location: Thane Key Skills Requirement gathering & Solution Design ServiceNow Implementation & Configuration ServiceNow Integration Customization & Development Support & Troubleshooting Continuous Improvement Skills & Responsibilities Collaborate with stakeholders to gather functional and technical requirements. Design solutions that meet industry best practices and align with business processes. Implement and configure ITSM, ITOM, and ITAM modules on the ServiceNow platform. Customize ServiceNow applications, including UI policies, business rules, and workflows, to align with client needs. Integrate ServiceNow with external systems and third-party applications. Promote ITIL and ServiceNow best practices in process implementation and solution design. Provide recommendations for process automation, incident reduction, and resource optimization. Develop and execute test plans, document configuration changes, and provide end-user training. Create and maintain technical documentation for configurations, workflows, and integrations. 4-7 years of experience in ServiceNow implementation, with a focus on ITSM, ITOM, and ITAM. Strong experience in designing, configuring, and supporting ServiceNow workflows and processes. Proficiency in scripting languages (JavaScript, Glide Script) and experience in REST/SOAP integrations. Strong understanding of ITIL processes and practices. Proficiency in developing ServiceNow custom applications and integrations. Knowledge of asset management, CMDB, and discovery tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities to work with stakeholders and team members. Ability to work independently and in a team, managing multiple priorities in a fast-paced environment. Qualification: BE./B.Tech/BCS/BCA/Bsc.IT or Masters Degree in Computers/Information Technology Regards, Pranita Talent Acquisition Specialist || NGenious Solutions

Description Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow;ITAM Languages RequiredENGLISH Role Rarity To Be Defined

Required - Immediate Joiner to 15days Key Responsibilities: Asset Discovery : Identify and catalog all IT assets within the organization, including hardware, software, and SaaS applications. Lifecycle Management : Oversee the entire lifecycle of IT assets from procurement to disposal, ensuring optimal use and cost-effectiveness. Compliance : Ensure compliance with licensing agreements, regulatory requirements, and company policies. Budget Management : Develop and manage the budget for IT assets, forecasting future needs and identifying cost-saving opportunities. Security : Implement and maintain security measures to protect IT assets from theft, loss, or unauthorized access. Reporting : Generate regular reports on the status, performance, and value of IT assets. Vendor Management : Negotiate contracts and manage relationships with vendors for procurement, maintenance, and support of IT assets. Team Leadership : Lead and mentor a team responsible for IT asset management, providing training and support. Procurement Strategy : Develop and implement procurement strategies to optimize technology spending and avoid unnecessary purchases. Disposal and Replacement : Plan and manage the disposal and replacement of obsolete or ineffective IT assets. Skills and Qualifications: Technical Expertise : Deep understanding of IT infrastructure, hardware, and software. Analytical Skills : Ability to analyze data and generate insights for decision-making. Project Management : Strong project management skills to oversee multiple tasks and projects. Communication Skills : Excellent communication and negotiation skills for interacting with vendors and stakeholders. Problem-Solving : Ability to identify and resolve issues related to IT asset management. Attention to Detail : Meticulous attention to detail to ensure accuracy in inventory and compliance

Required Skills & Experience: Extensive experience in ServiceNow ITOM or ITAM modules (Discovery, Event Management, Orchestration, Asset Management). Strong knowledge of ServiceNow platform configuration, scripting, and integration. Experience in Implementation of SAM with ServiceNow. Proven leadership experience in implementing large-scale ServiceNow projects. ServiceNow Certified System Administrator (CSA) or relevant certifications preferred. Excellent problem-solving and communication skills. Role & responsibilities Preferred candidate profile Perks and benefits

Senior Developer with below hands on skills Offshore Location: Hyderabad & Banglore Years: 8 to 10 Years HAM (Hardware Asset Management) SAM (Software Asset Management) ITAM (IT Asset Management) CMDB Catalog space

Role & responsibilities 8yrs relevant experience on ServiceNow Core Development and Integrations. Worked on atleast 2 Products of ServiceNow (CSM HRSD ITSM ITBM ITOM ITAM SecOps Good hands-on with JavaScript, Angular JS, HTML/CSS Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS CAD Responsibilities for ServiceNow Developer ServiceNow Developer with experience on HRSD, CSM, ITSM, SPM, GRC SecOps, ITOM, ITAM. Configure Enhance the ServiceNow Platform to meet the Identified Business requirements and Functional needs. Utilize ServiceNow PluginsAutomation tools to build Innovative Solutions. Develop integrations leveraging point-to-point interfaces, Web Services file based transfers, etc. Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option. Participate in user story grooming session, elaboration and design sessions Preferred candidate profile Perks and benefits

Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is seeking ServiceNow Technical Consultants with advanced expertise in ITAM , HAM and integrations. You will play a critical role in supporting a large US-based customer through a 24x5 support. This role involves support, development, testing, defect resolution, and optimizations, requiring in-depth knowledge of the ServiceNow platform and its capabilities. This is a dynamic opportunity to collaborate in a global support model , ensuring seamless operations and high-quality service delivery. Key Responsibilities: Provide support coverage through addressing incidents, service requests, and system issues. Manage and maintain modules across ITOM, and ITAM , including configuration, customization, and updates. Collaborate with customer teams to handle development, testing, defect resolution, and ongoing improvements. Design, develop, and deploy custom applications using ServiceNow Studio and scoped applications. Create and maintain Service Catalogs, Workflows, and Orchestration for enhanced automation. Monitor and optimize system performance, including Discovery, CMDB , and event management processes. Develop and maintain integrations with third-party systems using REST, SOAP APIs , and Integration Hub . Manage Access Control Rules (ACLs) , system security configurations, and platform governance. Perform upgrades and implement new features as required by the customers roadmap. Document resolutions, processes, and configurations to maintain knowledge continuity. Work collaboratively with India and Australian teams to ensure seamless handoffs and continuous support. Required Skills and Experience: Experience: 5+ years of hands-on ServiceNow platform experience with in-depth knowledge of: ITOM : Discovery, Event Management, CMDB and Cloud Management. ITAM : Hardware Asset Management (HAM), Software Asset Management (SAM), and Contract Management. Integrations using REST, SOAP APIs , and Integration Hub . Scripting: JavaScript, Glide APIs, Jelly, and Business Rules . UI customization: Service Portal, Widgets, and Dashboards . Reporting and analytics: Performance Analytics and Metrics Configuration. Development Skills: Proven experience in building custom applications and workflows using ServiceNow Studio. Support Skills: Level 2/Level 3 support experience for enterprise ServiceNow implementations. Shift Readiness: Flexibility to work in rotational shifts covering global time zones. Strong interpersonal and communication skills to collaborate with teams across India, Australia, and the US. Certifications: ServiceNow Certified System Administrator (CSA) or higher certifications (e.g., CAD, CIS). ITOM/ITAM-specific certifications (e.g., ITOM Visibility Implementation Specialist, Discovery, HAM, ITAM Implementer, etc.) are highly preferred. Why Join Oblytech? Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly. Be part of a globally distributed support team working with high-impact enterprise customers. Exposure to cutting-edge ServiceNow modules, integrations, and application development. Competitive compensation and growth opportunities in a fast-paced IT consulting firm.

Mandatory Skills: HRSD,ITSM,ServiceNow,SPM Strong experience in ServiceNow Development specializing in Service Portal, Integrations. Hands-on experience in at least two modules HRSD, SPM, IAM, ITAM, GRC, HAM, CSM, Service Portal and ITSM module. Hands-on experience in ServiceNow integrations with third-party systems. Strong understanding of ITIL principles. Ability to translate business requirements into technical solutions. Develop and implement technical solutions and conduct component Integration Tests. Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS). Work with our ServiceNow team to implement the ServiceNow (all the modules) across all global locations. Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail. Excellent communication and interpersonal skills.

Role & Responsibilities Technical Leadership: Define and drive the technical implementation of ServiceNow solutions. Provide hands-on technical guidance to development teams to ensure quality and scalability. Ensure alignment with ServiceNow platform best practices and minimal customizations . Implementation Oversight: Lead the implementation of ServiceNow modules, including Service Management (SM), HRSD, ITOM, and ITAM . Ensure seamless integration across modules and alignment with business needs. Work closely with offshore and onsite teams to drive consistent delivery. Customer Engagement: Engage with business stakeholders to gather requirements and translate them into technical solutions. Manage stakeholder expectations and ensure business value realization. Conduct show-and-tell sessions to demonstrate ServiceNow capabilities and solutions. Team Collaboration: Mentor and coach team members to improve technical skills and delivery standards. Be hands on developer. Thought Leadership: Provide insights on ServiceNow standard processes and technical strategies. Guide the development of a strategic roadmap for ServiceNow implementations. Promote the adoption of Out-of-the-Box (OOB) solutions and minimize customizations. Requirements Experience: 12+ years of overall experience in IT, with at least 8+ years in ServiceNow. Proven expertise in implementing ServiceNow modules, including SM, HRSD, ITOM and ITAM . Strong experience working with onsite and offshore delivery models . Ability to define technical solutions that align with business goals. Technical Skills: Deep understanding of the ServiceNow platform architecture. Experience with ServiceNow integrations, data models, and governance. Ability to troubleshoot complex technical issues and drive resolutions. Soft Skills & Communication: Strong ability to engage with business stakeholders and technical teams. Excellent presentation and communication skills. Ability to simplify complex concepts for diverse audiences. Certifications: CIS ITSM, CIS HRSD, CIS – ITOM, and CIS – ITAM are highly preferred. CTA (Certified Technical Architect) is a plus. Location & Availability: Immediate to 30-day joiner .

Title: Senior Lead Software Engineer 109386 Primary Location: India (IN) Karnataka Bangalore Job Grade: 08 Employee Referral Bonus: Referral Bonus will be provided as per Company's policy Duties Design and Development: Design, develop, and implement IT Asset Management (ITAM) and Configuration Management Database (CMDB) solutions on the ServiceNow platform Customization and Configuration: Customize and configure ServiceNow ITAM and CMDB applications, including asset discovery, asset tracking, contract management, software license compliance, and configuration item (CI) relationships Integration: Integrate ServiceNow ITAM and CMDB with other ServiceNow modules and third-party systems Development and Maintenance: Develop and maintain workflows, business rules, UI policies, client scripts, and other ServiceNow components Requirement Analysis: Collaborate with stakeholders to gather and analyze requirements, ensuring solutions align with business objectives Quality Assurance: Perform unit testing, system testing, and support user acceptance testing (UAT) to ensure quality and functionality Technical Support: Provide technical support and troubleshooting for ITAM and CMDB-related issues Documentation: Create and maintain technical documentation for developed solutions Continuous Learning: Stay updated with the latest ServiceNow features, best practices, and industry trends related to ITAM and CMDB Required Strong experience with ServiceNow development, including scripting (JavaScript), workflows, business rules, UI policies, and client scripts Proven experience in developing and implementing IT Asset Management (ITAM) and Configuration Management Database (CMDB) solutions within ServiceNow Solid understanding of ITAM and CMDB processes and best practices Experience with ServiceNow ITAM and CMDB modules, including asset discovery, asset tracking, contract management, software license compliance, and CI relationships Integration experience with ServiceNow and third-party systems using REST/SOAP APIs Strong problem-solving skills and the ability to troubleshoot technical issues Excellent communication and collaboration skills to work effectively with stakeholders and team members Ability to manage multiple tasks and projects simultaneously, meeting deadlines and delivering high-quality results Desired ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) ITAM and/or CMDB Experience with other ServiceNow modules such as IT Service Management (ITSM) Knowledge of ITIL processes and best practices Familiarity with Agile development methodologies Experience with ServiceNow reporting and dashboard creation Understanding of software asset management (SAM) and hardware asset management (HAM) Experience with data migration and data transformation within ServiceNow Education Bachelors degree in Computer Science, Information Technology, or a related field Minimum of 8-10 years of experience in ServiceNow development and IT Asset Management (ITAM) and Configuration Management Database (CMDB) This Position will be posted till 21st February 2025

Job Description for ServiceNow Developers NOTE : Min 1 end to end implementation mandatory Experience : 3 to 6 years (ServiceNow development and architecture). • Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations. • successfully managed the end-to-end implementation/ customization of at least two ServiceNow modules like SPM,ITAM,AppEngine etc. • Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages. • A strong background of ServiceNow development • Implement technology specific best practices and standards. • Evaluation of new features and produce comprehensive analysis and recommendations. Perform and participate in product road map planning. • Lead ServiceNow upgrades planning and execution. • Provide excellent customer service, leadership, communication, problem solving and decision making skills. • Demonstrate strong prioritization, time management and organizational skills. • ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. • Candidates from Pune location Preferred Role & responsibilities Preferred candidate profile Perks and benefits

Proficiency in JavaScript, HTML, CSS, and other web technologies. Strong understanding of ServiceNow any two to three modules , including ITSM , ITOM, ITAM, HRSD, ITBM, CMDM ,CSM. Experience with ServiceNow integration using REST/SOAP APIs. Knowledge of database concepts and SQL Location : - Pan india

Job overview: The Software Asset Management (SAM) Consultant will be responsible for optimizing software licensing, ensuring compliance, and maximizing ROI on software assets. The consultant will assess current software usage, track licenses, and identify opportunities for cost savings while minimizing compliance risks. This includes evaluating and implementing SAM tools, establishing asset tracking systems, and providing insights on licensing needs and renewals. Additionally, the SAM Consultant will create and maintain best practices for software lifecycle management, train stakeholders on license compliance, and align asset management strategies with business goals to ensure efficient use and governance of software resources. Required Skills Technical Skills 1. Software Licensing Knowledge o Understanding various licensing models (perpetual, subscription, user/device-based, etc.) for vendors like Microsoft, Adobe, Oracle, SAP, IBM, etc. 2. Asset Inventory Management o Expertise in tracking software installations, usage, and license entitlements. 3. Auditing and Compliance o Skills in managing vendor audits and ensuring compliance with licensing agreements. 4. Data Analysis and Reporting o Proficiency in analyzing usage patterns and creating actionable reports for optimization. 5. IT Service Management (ITSM) o Familiarity with ITSM frameworks like ITIL for asset lifecycle management. 6. Cloud and Virtualization Licensing o Knowledge of SaaS, IaaS, and PaaS licensing models for platforms like AWS, Azure, Google Cloud, and virtualized environments (VMware, Citrix). 7. Scripting and Automation o Basic scripting skills (PowerShell, Python) for automating repetitive tasks related to asset tracking. 8. Integration Skills o Ability to integrate SAM tools with CMDBs, ITSM platforms, and procurement systems. Tools 1. SAM Tools o ServiceNow SAM Pro o Flexera (FlexNet Manager) o Snow License Manager o BMC Helix Discovery o Ivanti Asset Manager 2. IT Asset Management Tools o ManageEngine Asset Explorer o Lansweeper o Microsoft System Center Configuration Manager (SCCM) 3. Discovery and Monitoring Tools o Tanium o SolarWinds Network Discovery o Qualys Asset Inventory 4. Data Analysis Tools o Microsoft Excel (Advanced level) o Power BI or Tableau for visualization 5. Cloud Management Tools o AWS License Manager o Azure Cost Management and Billing o Google Cloud License Manager 6. Collaboration and Documentation Tools o Jira, Confluence, SharePoint, or similar platforms for documentation and workflow tracking. Having a blend of these skills and tools ensures effective software asset management and aligns technology usage with organizational goals. Roles & Responsibilities: • Manage enterprise-wide compliance with all software license agreements and copyright law by monitoring and enforcing proper software usage policies and guidelines to ensure that there is no non-conformance • Read and understand software licenses to ensure Company is in compliance; take corrective action if necessary • Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; rectify variances between deployed and licensed software. • Manage vendor compliance audits as required. • Develop software policies, processes and guideline to ensure compliance. • Work with all levels of Company management to resolve compliancy issues. • Avoid excessive or unwarranted software usage and Identity optimization strategy. • Oversee the purchase of all software licenses; ensure appropriate quantities and licensing models are purchased, determine contract requirements, ensure orders are placed and validate proper payment. • Work with Product Owners/Managers in negotiating license reductions/increases as necessary due to usage. • Ensure retention of all proof-of-license documentation. • Develop license templates/checklists, assess and participate in negotiating new software vendor license agreements, negotiate changes to existing agreements. • Assist with the completion of Business Requirements, Business Cases and Proposals on new initiatives relative to licensing as required • Liaise with Product Owners/Managers, Inventory Management and business representatives to ensure proper tracking of all software product deployed to ensure Company has sufficient licenses. • Assist IT management in establishing license and associated maintenance agreements consistent with Company's current and planned usage, as well as industry practice • Ensure and maintain expertise and advise Product Owners, Managers, IT Senior Management and other key stakeholders on license management methods, processes, best practices, technologies and tools

Experience - 7 Years to 15 Years Notice Period - 15 Days 30 days Location - Bengaluru, Pune, Chennai, Hyderabad, Gurgaon JD: 7+ Years of Experience with ServiceNow application development, 3+ Years of Experience with Architect Solutioning Experienced of implementing ITSM, ITAM (SAM / HAM) + (ITOM, ITBM, GRC, CSM, HRSD) Solutioning and Design the ITAM solutions using industry best practices Advise, design and configure integration solutions between ServiceNow and other CMDB tools. Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions Hands-on development to include creation, configuration and customization of integrations to pull Hardware / Software data from the devices Integrate ServiceNow ITAM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Experienced in implementation on ServiceNow Software Discovery, Integration tools with various discovery tools use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. MID Server management experience Experience in multiple ServiceNow implementations Lead the configuration and customization of ServiceNow instances. Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP Certified Implementation Specialist in SAM / HAM Certified Implementation Specialist- ITSM

PRINCIPAL RESPONSIBLITIES Candidate would be responsible for working on the migration of Base))) to the NOW CSM workflow management platform Handle multiple teams and be in a position to lead them technically Independently handle multiple stakeholders and ensure smooth running of the projecs Collaborating with cross functional teams to identify and prioritize business requirements Be the technical go to person for their team. Staying abreast of technology trends in NOW ensuring edge in knowledge Actively participate in architecture and design discussions for fulfilling the requirements coming from business teams. CRITICAL SKILLS REQUIRED Candidate should be strong in Core Java and should have practical exposure to OOPS. Candidate should have relevant exposure(at least 2+ years) to the relevant NOW platform through technical development involving scripting, worflows and integrations Candidate must have worked on the SQL Databases (Oracle, MySQL) and should have worked on writing queries and stored procedures. Good knowledge on F&A business processes and abundant experience in all phases of SDLC Good analytical skills for understanding migration techniques and aptitude for newer Business Solutions Candidate must have experience in using Web Services and should have decent exposure to XML and Related XML technology Good knowledge of integration techniques using API's Atleast 3+ years experience in handling teams of 15+ members Candidate must have excellent problem-solving and communication skills and should have played a part in the requiremnts gathering phase. Preferable skills Exposure to various reporting tools Certification on the NOW platform Location: Noida,Gurugram,Chennai,Hyderabad,Mumbai,Pune,Bengaluru,Kolkata

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Role:Application Support Engineer Project Role Description:Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills:Configuration Database & CI Management Good to Have Skills:ServiceNow Configuration Management Database (CMDB) Job Requirements:'', Key Responsibilities:1Manage data with tables in the CMDB and Assets and its Data Sources2Plans and manages a population of the Configuration Management System, including discovery and other data import methods3Configure efficient Identification and Reconciliation4Monitor CMDB health and resolve conflicts between authoritative data sources5Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs6Configure, develop, enhance, and implement application mapping Technical Experience:1Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera2Good to have - MID Server configurations for Integrations data pull3Good to have - Customizes ServiceNow configuration, including custom scripts Professional Attributes:1Minimum 4-5 years of experience ServiceNow2Minimum 5 years of experience in IT asset / CMDB management3Experience in IT Asset Management process and operational delivery environment4Excellent communication and presentation skills5Excellent communication interpersonal skills. Educational Qualification:Graduate with 15 years of education Additional Info:Flexible Working hours Qualifications Graduate with 15 years of education

Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Role Description Analyze business requirements, design and implement solutions Configuring and customizing the ServiceNow platform Troubleshoot system performance issues Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules Good Problem solving abilities Independent and collaborative working abilities Your key responsibilities Configuring and customizing the ServiceNow platform Writing clean, efficient and maintainable code in ServiceNow Code Reviews and quality control checks Debugging and fixing technical issues ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Developing ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions on ServiceNow platform using an "Architecture first" principle Proven experience of delivering solution using ServiceNow development best practices Advanced analytical and problem solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations Expected development experience in ServiceNow is minimum of 6 years Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution Should be able to guide and mentor other resources Your skills and experience The person required for the above position should have the following profile: 5-8 years of ServiceNow Implementation Experience ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations Experience working in Agile methodology such as Scrum and Kanban Excellent communication and collaboration skills

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Configure and customize the ServiceNow platform to meet ITAM solution requirements. Develop and maintain ServiceNow ITAM workflows, forms, and reports. Provide technical expertise and support for ServiceNow ITAM solutions. Ensure successful implementation of ServiceNow ITAM solutions by conducting testing and troubleshooting. Professional & Technical Skills: Must To Have Skills:Strong knowledge of ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience with Servicenow Tools Administration. Experience in configuring and customizing the ServiceNow platform. Experience in developing and maintaining ServiceNow ITAM workflows, forms, and reports. Strong understanding of ITAM best practices and industry standards. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful ServiceNow ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with organizational goals and enhance operational efficiency. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to understand project requirements and deliver high-quality solutions. Develop and maintain workflows using ServiceNow platform. Troubleshoot and resolve technical issues in ServiceNow workflows. Implement best practices . Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow. Strong understanding of IT service management processes. Experience in developing custom applications on the ServiceNow platform. Knowledge of ITSM, ITAM Experience with ITIL framework implementation. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

Overview ServiceNow Technical Lead Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : ITAM SAM Lead Required skills and qualifications : The supreme candidate should have extensive expertise in handling and Software Asset Management (SAM) projects Team management. As well as end-to-end delivery in BAU operations. Proficiency in advanced troubleshooting using sophisticated tools is essential. Strong skills on scripting knowledge along with extensive experience in asset and software reporting across various data projection versions. Strong hands on experience in Cetero tool for Asset and Software inventory maintenance. Strong communication and client interaction skills are required along with the ability to develop self-automated delivery processes and implement robust governance and best practices. Qualification : Any Graduate or Above Relevant Experience : 10 to 16 yrs Location : Chennai CTC Range : 30 to 40 LPA Notice period : Currently serving / 30 days / 60 days/ 90 days Mode of Interview : Virtual Mode of Work : In Office Gayatri G Staffing analyst - IT recruiter Black and White Business solutions PVT Ltd Bangalore, Karnataka, INDIA gayatri@blackwhite.in I www.blackwhite.in +91 8067432430

Essential Duties and Responsibilities: Assessing problems Troubleshooting and solving existing problems Identifying and assessing technical solutions Managing enhancements using an Agile Framework. Support customers across various time zones Basic Qualifications: Minimum 5 years of total IT experience Minimum 3 years of ServiceNow Support and Development experience L2/L3 customer interactions BE/BTech degree in Computer Science, Information Systems or equivalent field Good to have ITIL Foundation V3 or v4 certification good to have ServiceNow Certifications - CSA mandatory Knowledge, Skills and Abilities: Experience with ServiceNow modules - ITSM, SPM, ITOM, ITAM, CMDB -3 Experience with application support and development activities Experience with resolving issues within strict SLA timelines Ability to work in shifts or out of standard working hours Professional Requirements: Strong written and oral communication skills including presentation skills. Strong problem solving and troubleshooting skills. Proven success in contributing to a team-oriented environment