169 Itam Jobs - Page 5

Looking for experts in ServiceNow CMDB, ServiceNow Developer, ServiceNow HRSD, ServiceNow Integration, ServiceNow GRC, ServiceNow CSM, ServiceNow FSM, ServiceNow ITBM, ServiceNow ITOM, ServiceNow ITSM, ServiceNow ITAM

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Identify and analyze system or application issues and provide effective solutions. Communicate with clients to understand their needs and provide appropriate support. Ensure smooth operations of systems and applications by monitoring and troubleshooting. Stay updated with the latest product knowledge and industry trends. Train and mentor junior team members to enhance their skills and knowledge. Manage data with tables in the CMDB and Assets and its Data Sources. Plans and manages a population of the Configuration Management System, including discovery and other data import methods. Configure efficient Identification and Reconciliation. Monitor CMDB health and resolve conflicts between authoritative data sources. Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs. Configure, develop, enhance, and implement application mapping. Professional & Technical Skills: Must To Have Skills:Proficiency in Configuration Database & CI Management. Good To Have Skills:Experience with ITIL processes. Strong understanding of IT infrastructure and systems. Experience in incident management and problem resolution. Knowledge of configuration management tools and practices. Familiarity with IT service management frameworks. Excellent communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera. Good to have - MID Server configurations for Integrations data pull. Good to have - Customizes ServiceNow configuration, including custom scripts. Minimum 4-5 years of experience ServiceNow. Minimum 5 years of experience in IT asset / CMDB management. Experience in IT Asset Management process and operational delivery environment. Excellent communication and presentation skills. Excellent communication written and oral and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM Summary : As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management. - Assist in defining requirements and designing applications to meet business process and application requirements. - Develop and maintain technical documentation related to application design and development. - Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills:Experience in ServiceNow IT Operations Management. - Good To Have Skills:Experience in ServiceNow IT Service Management. - Strong understanding of ITIL processes and best practices. - Experience in application design and development using ServiceNow. - Experience in developing technical documentation. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of IT operations. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring their successful implementation. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications to meet business process and application requirements. Ensure the successful implementation of applications. Provide technical guidance and support to the development team. Stay updated with the latest industry trends and technologies. Assist in troubleshooting and resolving application issues. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management, ServiceNow IT Service Management. Strong understanding of IT operations management principles and best practices. Experience in designing and developing applications using ServiceNow platform. Knowledge of ITIL processes and frameworks. Familiarity with ITOM and GRC ITAM modules of ServiceNow. Experience in integrating ServiceNow with other systems. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Kolkata office. A Bachelors Degree in Computer Science or IT or Engineering or a related field is required. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Job Description Work closely with our IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices. Develop and Monitor , usage and overall compliance of ServiceNow and its applications. Coordinate application and platform upgrades. Build and maintain internal technical documentation, manuals, policies, and processes. Analyze, troubleshoot and resolve complex software application related problems. Develop systems integrations and process automation. Participate in workflow development / release activities as needed. Participate in unit, system, integration and user acceptance testing activities. Act as a technical liaison with software vendors Ensure adherence to security standards Respond to user tickets in the ticket queue and participate in administration activities to manage the rest of our application portfolio. Participate in strategy and roadmap sessions Communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.

Description: REQUIRED SKILLS Knowledge of ServiceNow SharePoint PowerBI and JIRA for tracking and reporting on team activities. Strong written/verbal communication skills Strong Client (Internal) Management & Stakeholder Management Skills Strong Data Analytical skills with ability to digest requirements share feedback and identify opportunities for improvement. Ability to set and meet deadlines. Excellent attention to details with ability to identify data trends and patterns. Strong sense of ownership and accountability; should be able to act independently. Ability to work as part of a multi-region distributed team. Individual must be able to multi-task effectively. Evaluating changes and updates to source production systems. DESIRED SKILLS Critical Thinking/Problem Solving Systems Thinking/Solution Design Institutional knowledge of MS IT processes and systems Excellent written and verbal communication ServiceNow report building ServiceNow Performance Analytics Power BI report building ITAM/CMDB implementation The candidate will be responsible for: Driving accuracy of the asset lifecycle stage in the Configuration Management System Drive accuracy / completeness of attributes required to support ITAM processes and controls. Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine including identifying discrepancies in source data and driving remediation activity. Maintaining the mapping reported asset lifecycle stage in the Configuration Management System to the lifecycle stages defined in the ITAM Standard. Management of the scope asset attributes required for ITAM with directional maturity toward class-based required attributes. Identification of authorized assets Creating / maintaining register of IT asset inventory data quality issues. Reporting / observability of IT asset data quality. Develop / execute / oversee data validation processes where required. Accountable for reporting availability of priorities attributes in both AMDB CMDB. Accountable for ensuring that lifecycle attributes for assets is accurate (the prioritized level 1/ level 2 attributes) Support compliance and audit requirements Additional Details Global Grade : B Remote work possibility : Yes Global Role Family : 60236 (P) Software Engineering Local Role Name : 6504 Developer / Software Engineer Local Skills : 4741 Microsoft PowerBI Languages Required: : English

We have an immediate opening for " Servicenow Developer " with TOP MNC for " Pan India" locations. Mandatory : Servicenow Developer + ITSM+ Integration + Scripting Any one of the following modules mandatory ( ITOM/ITAM/ITBM/CSM/GRC/HRSD ) Job Specification: Work Experience: 4 - 12Years Work Location: Pan India Interview Mode: Webex/Teams Mode of Employment: Permanent Education Qualification required: Any Degree Technical Expertise : Creation of script based Assignment and Approval rule. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called. Creation of custom related list. Creation of Access Control List with the help of Scripting. Creation of Script based UI Policy and Client Script. Warm Regards, Kunasri K Client Engagement Lead | Vy Systems Email ID: kunasri@vysystems.com www.vysystems.com

Service Now Technical Trainer -Manager Experience: 8-13 yrs Job location: Bangalore Position Type -Full time opportunity Serve as a ServiceNow authorized product trainer, providing high-quality training sessions to users. Must have experience in conducting ServiceNow fundamentals training Must have experience in conducting Advanced ServiceNow training (Deep level Service Now Platform concepts , Basic to Advanced Service Now scripting) Must have hands on experience working on at least 2 to 3 modules out of the following: IT Service Management, IT Operations Management (CMDB Discovery), IT Asset Management, HR Service Delivery, Service Portfolio Management, SecOps (Threat, Vulnerability response, SIR), Customer Service Management. Design, create, edit, and publish engaging learning content in various formats to facilitate the adoption of new and enhanced ServiceNow capabilities. Develop and maintain knowledge content within the ServiceNow knowledge base for easy consumption by end users. Support operations and maintenance (O&M), development, modernization, and enhancements (DME) of ServiceNow modules, including SecOps, IRM, and CAM. Collaborate with cross-functional teams to integrate enterprise tools and cloud services (e.g., AWS, Azure, Salesforce) into the ServiceNow environment. Ensure training aligns with Agile methodologies and best practices in ServiceNow configuration and usage. Contribute to maintaining the platform's Authority to Operate (ATO) by ensuring compliance and effective knowledge sharing. Deliver performance-based outcomes focused on ServiceNow best practices, resiliency, and user adoption.

Role- ServiceNow Developer (Implementation Specialist) Location- Chennai Preferred candidate profile 6+ years of hands-on experience implementing and customizing ServiceNow solutions. Strong understanding of ServiceNow architecture, modules, and workflows. Experience with ServiceNow development using JavaScript, REST/SOAP APIs, and integration methodologies. Familiarity with ITIL best practices and IT Service Management processes. Proven experience integrating ServiceNow with external applications and cloud services. ServiceNow Certified System Administrator (CSA) or higher certification is preferred. Strong problem-solving skills, attention to detail, and ability to work independently or in a team.

Job Overview: The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, ITBM, HRSD, CMDB, CSM, SPM, PPM, GRC, IRM, Secops, HAM , SAM, SAM PRO, . Key Responsibilities: Support and maintain all technical aspects of ServiceNow platform. Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development Owns the requirement gathering sessions collaborating with various stakeholders. Convert user stories into technical solutions. Possess the ability to work independently with minimal management supervision Testing of new and existing functionality Documentation of new and existing process Train end users/stakeholders Experience and Skills Required: Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration) Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM,GRC, Secops. Experience with Now mobile app. Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc. Experience of Scoped application and Service Portal Should have good understanding about domain separation Excellent Analytical, Logical, communication and problem-solving skills Should have ServiceNow CSA (Certified System Administrator) ServiceNow Certified Application Developer Nice to Have: ITIL certified Relevant ServiceNow Certified Implementation specialist Adherence to agile development methods like SCRUM

Role & responsibilities Job Description About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer • Business rules • Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Location: Chennai Experience: 5+ years Job Type: Full-time/Contract The candidate will be responsible for configuring, developing, and optimizing modules including IT Service Management (ITSM), HR Service Delivery (HRSD), IT Asset Management (ITAM), and IT Operations Management (ITOM). Key Responsibilities: Design, develop, configure, and implement ServiceNow solutions tailored to business needs. Develop and customize ServiceNow applications, workflows, UI policies, business rules, and client scripts. Integrate ServiceNow with third-party applications using REST, SOAP APIs, and MID servers. Configure and maintain CMDB, Discovery, Service Catalog, Orchestration, and Automation workflows. Develop custom applications and modules within ServiceNow using JavaScript, Glide API, and ServiceNow best practices. Optimize performance, security, and scalability of ServiceNow applications. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Implement Incident, Problem, Change, Request, Asset, and Configuration Management workflows. Configure HRSD workflows to automate and improve employee experiences. Develop ITOM capabilities including Event Management, Discovery, Service Mapping, and AI Ops. Troubleshoot and resolve technical issues related to ServiceNow modules. Stay up-to-date with ServiceNow releases, features, and best practices. Required Skills & Qualifications: 5+ years of hands-on experience in ServiceNow development and implementation. Expertise in ServiceNow ITSM, HRSD, ITAM, and ITOM modules. Strong experience in JavaScript, Glide API, ServiceNow UI Policies, Business Rules, Client Scripts, and Workflows. Experience with ServiceNow integrations using REST/SOAP APIs and third-party tools. Knowledge of ServiceNow CMDB, Discovery, and Service Catalog customization. Familiarity with Flow Designer, Integration Hub, and Service Portal customization. Experience with Performance Analytics and Reporting in ServiceNow. ITIL v3/v4 certification is a plus. ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification preferred. Strong problem-solving, analytical, and communication skills. Preferred Skills: Experience in ServiceNow Governance, Risk, and Compliance (GRC) or Sec Ops. Knowledge of AI/ML-based automation in ServiceNow. Hands-on experience in Automated Test Framework (ATF). Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 6 to 11 years of experience in Servicenow Developer, ITSM, ITOM, ITAM, ITBM, HRSD, SPM to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? Additionally, we would like to schedule a F2F interview with you on 5th March 2025 . Kindly confirm your availability for the same. We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience. Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

Experience in all facets of software development life cycle like analysis, design, development, data conversion, data security, system integration and implementation. Required Candidate profile Proficiency in ServiceNow platform components like business rules, client scripts, UI policies. UI actions, Form designer, Flow designer, ACLs etc. Perks and benefits ServiceNow dev. API and IRM - PAN India

Description Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow;ITAM Languages RequiredENGLISH Role Rarity To Be Defined

Job Description ServiceNow Developer Role: ServiceNow Developer Location: Chennai / Kochi / Bangalore / Bhubaneswar / Kolkata / Pune / Gurgaon Employment Type: Contract to Hire (C2H) Experience: 6+ years Interview Mode: Virtual Key Responsibilities: Develop, customize, and implement applications using the ServiceNow platform. Work on ITSM, ITAM, ITOM, and Service Portal functionalities. Manage CMDB (Configuration Management Database) and ensure efficient IT service management. Develop and maintain workflows, business rules, UI policies, client scripts, and custom applications . Create and integrate REST APIs for seamless data flow. Work in an Agile environment , ensuring timely delivery of high-quality solutions. Perform peer code reviews and contribute to best practices. Collaborate with onshore and offshore teams for project execution. Support product upgrades, releases, and modern technology deployments . Must-Have Skills: 5+ years of hands-on experience in ServiceNow development . Strong understanding of ITSM, CMDB, and ITOM . Minimum 2 years of experience in JavaScript, HTML, AngularJS, and REST APIs . Familiarity with SDLC and Agile methodologies . Knowledge of ServiceNow Platform, Scripting, APIs, and Service Portal . ServiceNow Certifications: ServiceNow System Administrator (CSA) Application Development (CAD) Good-to-Have Skills: Experience in Flow Designer, Integration HUB, and legacy Workflow . Ability to develop and implement integrations and automation workflows . Exposure to test automation and reusable code development. Strong problem-solving skills and ability to work in a client-facing role . Additional Details: Reporting To: Team Leader Team Size: Individual Contributor Onsite Opportunity: Possible after 18 months , based on performance Unique Selling Proposition (USP): Exposure to client interactions and automation projects Note: Contract to hire positions Note: Need Immediate Joiner, 0-15 days notice period candidates Or Less that 25 days Only If Any one interested Please Contact : 9901362618

Job description, Hiring for ServiceNow developer Mandatory Skills: ITAM/CSM/ITOM/HRSD/Telco stack Servicenow developer ITAM 3-9 Years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer CSM 3-9 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow Telco stack 3-6 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer ITOM 3-14 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer HRSD 7- 9 years( Pune,BLR,Chennai,Noida,trivandrum ) Education: BE/B.Tech/MCA/M.Tech/MSc./MS

*Responsibilities Working with business users and key IT stakeholders to ensure software assets are both fit for purpose and economical • Taking responsibility for commercial processes which secure value-for-money products and services • Managing the software inventory in a systematic way • Managing the software renewals and new requests from order placing through the sharing license information with the IT team • Identifying opportunities to share software licenses across teams in an optimal way • Driving down software license costs through better utilization of the software licenses • Providing a first point of contact for software compliance across the business • Managing the compliance for software across the business • Collating license and usage information for report generation to stakeholders • Provide a high level of customer service to our internal customers • Engaging the market to find the right suppliers and managing the supplier relationship. *Key Competencies / Skills: • Exposure to ITSM and ITAM frameworks and tools • Broad understanding of the Architecture-Engineering-Construction (AEC) industry and the software tools used within this domain. • Knowledge of License Management and compliance tools like Flexera • Excellent organisational skills, analytical skills and attention to detail • Exceptional communication skills, with the ability to develop and maintain relationships with vendors and key stakeholders in the business • Excellent working knowledge of Microsoft applications • Excellent literacy and numeracy skills • The ability to learn quickly and retain large quantities of information • Proven that you can proactively learn about core licensing programmes and keep knowledge up to date • The ability to work as part of a hardworking and conscientious team • The ability to set own deadlines • Good commercial acumen, ability to define budget requirements, manage spend and control variances.

We are seeking skilled and experienced ServiceNow Developers with experience in Human Resources Service Delivery (HRSD) and/or Configuration Management Database (CMDB). Strong background in developing and implementing ServiceNow HRSD and/or CMDB solutions with a deep understanding of ServiceNow modules (ITSM, ITOM, and ITBM). For HRSD: Design, develop, and implement ServiceNow HRSD solutions to meet business requirements. Customize and configure HRSD modules, including Case and Knowledge Management, Employee Service Center, and Lifecycle Events. Collaborate with HR and IT teams to understand business needs and translate them into technical solutions. Integrate ServiceNow HRSD with other ServiceNow modules (e.g., ITSM, ITOM) and third-party systems. CMDB Experience Needed: Architect and implement ITAM Independently develop and manage Service Asset & Configuration Management. Design and implement ServiceNow CMDB solutions that maintain data integrity and support ITSM processes. Implement CMDB with a focus on CSDM, HAM, and SAM, along with creating new Service Catalog Items in ServiceNow (with workflows). JavaScript and create/modify existing workflow activities. Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases. Conduct system testing, troubleshooting, and debugging to ensure optimal performance. Qualifications: 5 years of experience as a ServiceNow Developer, with at least 2 years focusing on HRSD and/or CMDB Knowledge of ITIL processes In-depth knowledge of ServiceNow platform and its core modules (CSM, ITSM, ITAM, ITOM). Proficiency in JavaScript, HTML, CSS, and other web technologies. Experience with ServiceNow integration (REST, SOAP, APIs) and data migration.

Job description, Hiring for ServiceNow developer Mandatory Skills: Servicenow developer ITAM 3-9 Years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer CSM 3-9 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer Telco stack 3-6 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer ITOM 3-14 years( Pune,BLR,Chennai,Noida,trivandrum ) Servicenow developer HRSD 7- 9 years( Pune,BLR,Chennai,Noida,trivandrum ) Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Role & responsibilities Lead the design, development, and implementation of ServiceNow solutions, ensuring seamless integration with third-party plugins. Analyze business requirements and translate them into scalable and efficient ServiceNow solutions. Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI policies, and client scripts. Perform integration of ServiceNow with external applications and third-party tools using APIs, MID servers, and web services. Evaluate, install, and configure ServiceNow plugins to enhance system capabilities. Troubleshoot and resolve complex technical issues related to ServiceNow platform and integrations. Provide technical leadership and mentorship to junior developers and team members. Ensure compliance with ServiceNow best practices, security standards, and governance policies. - Conduct performance tuning and optimization of ServiceNow applications. Stay updated with the latest ServiceNow releases and recommend upgrades or enhancements. Key Skills: Strong knowledge of ServiceNow modules ITSM is must and any two modules our of ITOM, HRSD, SecOps, and CSM. Hands-on experience with ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes, etc.). Expertise in integrating ServiceNow with third-party systems using REST/SOAP APIs, MID Servers, and web services. Experience with ServiceNow Flow Designer, Integration Hub, and Orchestration. - Strong understanding of ServiceNow architecture, data model, and performance optimization techniques. Familiarity with ServiceNow UI/UX customization, including Portal development. - ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred. Preferred candidate profile Strong experience in managing and implementing CMDB, ServiceNow integrations, and ITSM modules.

Certified ServiceNow,ServiceNow Scripting and HRSD/GRC/SecOps/ITAM tools. Experience in creating Record Producer, Client Scripts UI and Data Policies, Business Rules, UI Actions, Service Catalog Experience in JavaScript, CSS, HTML, and a good understanding of Object Oriented JavaScript.Responsibilities Design, develop, and implement ServiceNow customizations, including workflows, business rules, client scripts, UI actions, and record producers. Develop integrations between ServiceNow and other systems using APIs and web services. Create and maintain Service Catalog items, including catalog forms, variables, and workflow actions. Configure and administer ServiceNow modules such as HRSD, GRC, SecOps, and ITAM. Troubleshoot and resolve ServiceNow issues and incidents. Provide technical guidance and support to end-users. Stay up-to-date with ServiceNow platform updates and best practices.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Configure and customize the ServiceNow platform to meet ITAM solution requirements. Develop and maintain ServiceNow ITAM workflows, forms, and reports. Provide technical expertise and support for ServiceNow ITAM solutions. Ensure successful implementation of ServiceNow ITAM solutions by conducting testing and troubleshooting. Professional & Technical Skills: Must To Have Skills:Strong knowledge of ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience with Servicenow Tools Administration. Experience in configuring and customizing the ServiceNow platform. Experience in developing and maintaining ServiceNow ITAM workflows, forms, and reports. Strong understanding of ITAM best practices and industry standards. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful ServiceNow ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Solution design and architecture in the fields of Digital IT Service Management, Service Assurance, and AIOps, including infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, and server and network automation tools across Data Centre, Cloud, Network, and EUC domains. The portfolio encompasses BSM tools solutions and pre-sales activities necessary to build IT services for end customers. This includes solution architecting, consulting, tools portfolio optimization, process gap analysis, solution defense, OEM alliances, delivery interface, and service level management. The role involves ensuring proactive engagement with customers to understand their tools estate and proposing next-generation solution areas that deliver business value. Responsibilities also include completing the technical response of proposals, including compliance with requirements, and incorporating Wipro's proprietary solutions and IPs, such as HOLMES. The individual will be responsible for reviewing, enhancing, and improving tools-specific solutions, value propositions, and pricing based on experience and expertise in BSM solutions at large strategic outsourcing engagements for Wipro. Additionally, this role involves managing interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research? Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc.? Attain market references and recognition through highest analyst rankings, client testimonials and partner credits? Be the voice of Wipros Thought Leadership by speaking in forums (internal and external)? Mentor developers, designers and Junior architects in the project for their further career development and enhancement Qualifications: 10+ Years of experience in IT industry in infrastructure support and management area Experience in Enterprise tools solutioning covering ITSM, ITOM, ITAM tools. Demonstrated ability to communicate both laterally and up to influence decisions and actions. Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc