169 Itam Jobs - Page 4

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits

Service now Developer Minimum 5 years of experience in service now Developer

Service now Developer Minimum 5 years of experience in service now Developer

Service now Developer Minimum 5 years of experience in service now Developer

We are hiring for ServiceNow Developer with Leading Product Based Co in Gurugram. Exp - 8+ Years Location - Gurugram Work Mode - Hybrid Responsibilities - Minimum of 6+ years of ServiceNow development experience, including custom application development and system integrations. Expertise in ServiceNow modules such as CORE, ITSM, ITOM, ITAM, HRSD, SPM, CSM, or LSD. Strong hands-on experience with JavaScript, AngularJS, Glide API, and ServiceNow scripting (Client/Server scripts, Business Rules, UI Actions, etc.). Familiarity with REST/SOAP APIs, web services, and working knowledge of integration protocols. Demonstratable experience with database design schemas and data modeling Demonstratable experience with designing and writing efficient, integrative and reusable code ServiceNow ServiceNow Expert System Administrator, Expert Application Developer and minimum one additional major certification in one of the following: ITSM, ITOM, ITAM, HRSD, SPM, CSM, or LSD. If interested, please share your resume at harjeet@beanhr.com

looking for service now developer ,in Itam or itom or csm or GRC irm don't apply if you have exp in itsm or sdlc

Location- Pan India Roles & Responsibilities: - Design and develop ServiceNow IT Service Management applications to meet business process and application requirements. - Collaborate with cross-functional teams to ensure successful cloud migration and implementation projects. - Assist in defining requirements and designing applications to meet business process and application requirements. - Provide technical expertise and guidance to team members and stakeholders on ServiceNow IT Service Management applications. - Ensure the quality and integrity of ServiceNow IT Service Management applications through testing and debugging.Role & responsibilities

1. Solution Design 2. Configuration and Customization: 3. Integration: 4. Workflow Automation:

Job Title: ServiceNow Practice Lead / Delivery Lead Location: Hyderabad, India (5 days WFO) Experience: 10+ years Employment Type: Full-time Industry: IT Services / Digital Transformation Role Overview: The ServiceNow Practice Lead / Delivery Lead is responsible for leading the strategic direction, implementation, and delivery of ServiceNow solutions. This role demands a blend of technical expertise, leadership acumen, and business development skills to drive digital transformation initiatives and ensure client satisfaction Key Responsibilities: Strategic Leadership: Define and execute the ServiceNow practice strategy, aligning with organizational goals and market trends. Project Oversight: Lead end-to-end ServiceNow implementations, ensuring projects are delivered on time, within scope, and budget. Team Management: Build, mentor, and manage a high-performing team of ServiceNow professionals, fostering a culture of excellence and continuous learning. Client Engagement: Act as the primary point of contact for clients, understanding their needs, and providing tailored ServiceNow solutions. Solution Architecture: Design scalable and sustainable ServiceNow architectures, ensuring integration with existing systems and alignment with best practices. Pre-Sales Support: Collaborate with sales teams to develop proposals, conduct product demonstrations, and contribute to business development activities. Quality Assurance: Establish and enforce governance frameworks, ensuring the quality and consistency of ServiceNow deliverables. Continuous Improvement: Stay abreast of the latest ServiceNow features and industry trends, integrating innovative solutions to enhance service offerings. Required Qualifications: Experience: Minimum of 10 years in IT consulting with at least 5 years specializing in ServiceNow solutions. Technical Proficiency: Deep expertise in ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, and GRC. Leadership Skills: Proven experience in leading cross-functional teams and managing large-scale ServiceNow projects. Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in relevant modules. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. Project Management: Strong understanding of project management methodologies, with certifications like PMP or ITIL being advantageous. Business Acumen: Ability to identify business opportunities, develop client relationships, and contribute to practice growth. Preferred Qualifications: Advanced Certifications: ServiceNow Certified Application Developer (CAD) or other advanced certifications. Industry Experience: Experience working in sectors like federal services, healthcare, or finance. Global Exposure: Experience in managing global teams and delivering projects across different geographies. Key Competencies: Strategic Thinking: Ability to envision long-term market trends and align the ServiceNow practice accordingly. Problem-Solving: Strong analytical skills to address complex business challenges with innovative solutions. Collaboration: Foster a collaborative environment, working seamlessly with internal teams and external partners. Adaptability: Stay flexible and adapt to changing client needs and technological advancements. Application Process: Interested candidates are encouraged to submit their resume, highlighting relevant experience and certifications. Shortlisted candidates will be contacted for further discussions. This role offers an exciting opportunity to lead and shape the ServiceNow practice within a dynamic organization, driving innovation and delivering impactful solutions to clients. Share your updated resume to smokkapati@vsoftconsulting.com

Overview ServiceNow Lead Engineer Technology Lead Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

Excellency in ITIL Process + ITSM + ITAM Supervise, guide, and mentor a team of infrastructure engineers and support staff. Provide technical leadership and act as a point of escalation for complex infrastructure issues. Foster a collaborative environment, ensuring knowledge sharing and continuous learning within the team. Conduct performance reviews, provide feedback, and identify development opportunities for team members. Oversee the identification, diagnosis, and resolution of infrastructure-related issues (e.g., servers, networking, storage, etc.). Ensure that the team meets Service Level Agreements (SLAs) for response and resolution times. Troubleshoot and resolve complex infrastructure problems, escalating issues as necessary Implement and manage monitoring tools to ensure the health and performance of infrastructure components. Ensure that proactive monitoring, alerts, and automated responses are in place to minimize downtime. Perform regular system maintenance, patching, and updates to maintain a secure and reliable environment. Provide ongoing support for critical infrastructure systems, ensuring they are continuously optimized for performance, scalability, and reliability. Identify opportunities for improving the efficiency and cost-effectiveness of infrastructure systems. Develop and implement strategies to optimize network performance, reduce downtime, and improve system availability. Develop and maintain disaster recovery plans and procedures for the infrastructure. Ensure that backups are regularly performed and that disaster recovery tests are conducted. Work with other teams to ensure that business continuity plans are in place and are effectively tested. Ensure the security of the infrastructure by applying best practices for firewalls, encryption, and access control. Monitor infrastructure for potential security vulnerabilities and address them promptly. Work closely with cybersecurity teams to maintain the security posture of the organization's IT infrastructure. Manage relationships with vendors and service providers to ensure the organization receives the best service and pricing. Oversee procurement processes for infrastructure hardware and software. Evaluate new technologies and make recommendations on their adoption for infrastructure improvements. Assist in managing the infrastructure support budget, ensuring effective allocation of resources. Provide cost-effective solutions for infrastructure expansion or upgrades. Monitor infrastructure-related expenditures and identify opportunities for cost reduction. Collaborate with other IT teams (e.g., development, application support, cybersecurity) to ensure integrated infrastructure solutions. Communicate technical information clearly to non-technical stakeholders. Participate in cross-functional meetings to discuss infrastructure requirements, improvements, and challenges. Maintain accurate and up-to-date documentation on all infrastructure systems, processes, and configurations. Generate regular reports on infrastructure performance, incidents, and improvements. Develop and maintain standard operating procedures (SOPs) for infrastructure-related processes.

We are looking for a detail-oriented and proactive Asset Engineer to support and manage the IT asset lifecycle across our organization. The ideal candidate will have 2–3 years of experience in asset management or IT infrastructure support.

JOB SUMMARY: We are seeking a ServiceNow Administrator to support our production ServiceNow environment. This individual will be responsible for monitoring, maintaining, and improving the ServiceNow environment that runs all venues and offices. ESSENTIAL FUNCTIONS: Create new ServiceNow Procedures and workflows Collaborate on integration development between ServiceNow and other products with internal teams and ServiceNow Developer team. Continual learning of the latest developments in the ServiceNow roadmap. As well as keeping the team updated on relevant features and updates. Training, documentation, and communication of ServiceNow product to internal customers. Experience Details: 4+ Years of ServiceNow Admin Experience required 2+ Years of ServiceNow Development Experience is good to have CRITICAL SKILLS: Advanced knowledge in ServiceNow ITSM module Knowledge in ServiceNow ITAM and CSM modules Proven ability to administer ServiceNow business rules, client scripts, sophisticated UI Policies, flow designs, and UI Scripts to meet needs Strong analysis and problem-solving skills. Strong written and verbal communication and collaboration skills. Including but not limited to requirement gathering from internal and external stakeholders

Role & responsibilities Job Description About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer • Business rules • Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

The Impact you will have in this role: The ServiceNow Developer will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, ITAM and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, CMDB, Discovery, Event Mgmt., and System Integrations. Your Primary Responsibilities: Assist in development and implementation of applications using ServiceNow platform capabilities Develop and implement integrations and workflows, using Flow Designer, legacy Workflow, Integration HUB, and REST Work closely with other senior engineers and product managers/Business System Analysts to understand detailed requirements and own your code to design, develop, test automation and delivery of high-quality products Develop reusable code, review and improve test cases, and collaborate with internal teams to ensure test results meet expectations Support execution of releases, product upgrades, modern technology deployments Provide 2nd level ServiceNow support, resolve incidents, Process Management and Project Coordination Perform peer reviews on the work of other team members, including the review of high-level designs, code, and test plans and results Effective communication skills, both written and verbal, with the ability to describe technical solutions to internal and external team members Experience with working in onshore/offshore team environment Qualifications: At least 4 yrs. of software development experience with at least 2+ years in ServiceNow Bachelors or Masters in Computer Science or equivalent Certification in ITIL and one of the ServiceNow Implementation Specialist (CIS) ITSM, Discovery Talents Needed for Success: Strong working knowledge in IT Service Management, and CMDB At least 2 yrs. of experience with JavaScript, HTML, AngularJS, REST APIs Familiarity with SDLC and Agile methodologies ServiceNow Platform/Scripting/APIs/Service Portal/Applications experience ServiceNow System Administrator (CSA) and Application Development (CAD) Excellent understanding of Service platform architecture, releases, and best practices ServiceNow Discovery, EM, ATFs, IT Asset Management and IT Operations Management Familiarity with Unix, Linux, Shell Scripting Practical experience with agile methodologies/tools

Responsibilities: Meet with prospective clients to explain the benefits and risks of hardware and software asset management Support IT Asset Management (ITAM) engagements that include maturity assessments, gap analysis, process improvements, tool selection, and implementation Prepare deliverables and presentation material to clients in addition to leading client presentations and data gathering sessions to support ITAM initiatives Identify performance improvement opportunities for clients for ITAM and adjacent functions including Change Management and Release Management Support the development of internal ITAM tools and training materials Help develop intellectual property Qualifications: 4 -6 years of experience in software asset management Bachelor's degree from an accredited college/university in an appropriate field; MBA from an accredited college/university preferred Understand the basic ITAM principles from a physical, financial, and contractual perspective Knowledge of ITAM technology platforms such as ServiceNow, Remedy, or Flexera preferred Effective written and oral communication skills with strong interpersonal skills Minimal travel 0%-10%

Grade - B2, B3, Locations:Bangalore, Hyderabad, Chennai, Pune, Delhi/NCR,Kolkata and Bhubaneswar interviews:3 Rounds1st and 2nd round will be technical round 3rd will be HR / Managerial round

Key Skills: Service Now, ITOM,ITSM, HRSD, ITAM, CSM Roles and Responsibilities: Design, develop, and implement ServiceNow solutions across ITOM, ITSM, HRSD, ITAM, and CSM modules. Customize ServiceNow applications and facilitate the rollout of new modules, applications, and enhancements. Develop and maintain scripts (Business Rules, Client Scripts, UI Policies, etc.) and workflows using Flow Designer and/or Workflow Editor. Integrate ServiceNow with third-party tools and systems using REST/SOAP APIs. Collaborate with stakeholders and cross-functional teams to gather requirements and deliver solutions aligned with business goals. Troubleshoot and resolve issues within the ServiceNow platform. Ensure platform best practices and maintain platform integrity and performance. Create and maintain technical documentation and user guides. Stay current with ServiceNow releases and new features. Skills Required: 4+ years of hands-on experience as a ServiceNow Developer. Strong knowledge of modules: ITOM, ITSM, HRSD, ITAM, CSM. Experience with ServiceNow scripting (JavaScript, Glide API). Familiarity with ServiceNow integrations using REST and SOAP APIs. Experience with Flow Designer, Workflow Editor, and Service Portal. Understanding of Agile/Scrum methodologies. Strong problem-solving and communication skills. Preferred Qualifications: ServiceNow Certified Application Developer or relevant certifications. Experience with CMDB, Discovery, and Event Management. Exposure to ServiceNow Security and Access Control (ACLs). Knowledge of performance tuning and instance maintenance. Education: Bachelor's Degree in related field

IT asset management Experince of Team handling upto 15 people Managed over 50000+ IT assets In depth knowledge on FAR, Asset reconciliation, Asset allocation, De allocation etc, Experience- 7 years

Job ID/Reference Code INFSYS-NAUKRI-210952 Work Experience 2-3 CISNGE - ServiceNow Consultant - JL4 Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). Good knowledge of ServiceNow and ITIL. Understanding Scrum Methodology. Strong engagement, communication and facilitation skills. ServiceNow Certified System Administration Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services* Location of posting is subject to business requirements CLICK TO PROCEED

Core Java and should have practical exposure to OOPS, ITSM,CSM, CMDB, HRSD, ITOM, ITAM, ITBM, Discovery, SQL Databases (Oracle, MySQL), Required Candidate profile Web Services and should have decent exposure to XML and Related XML technology, integration techniques using API's, Exp in NOW Platform ,Notice Period: 0-15 days, Location: Hyderabad, Mumbai, Pune,

Good problem solving skills, written and verbal communication skills, and extensive experiencepresenting to IT managers Able to work under pressure and managing time effectively Experience in suctioning & designing application with banking domain such treasury andglobal marketsExperience in complex integration with multiple payment systems Proficiency in Java/JEE, Spring Framework, JavaScript and JMS Service-oriented architecture/web services (SOAP/REST) Web technologies like HTML, CSS,JAVA, JavaScript, SQL, Python and JQuery Mark-up languages like XML and JSON Object-oriented programming (OOP) concepts andpatterns Familiarity with multiple technology stack such as Spring boot, Spring frameworkWebSphere, WebSphere MQ, WebLogic and cloud computing Knowledge in Database (Oracle, MSSQL) and familiar with PLSQLOS - Unix, Linux, Windows, OS Scripting Good problem solving skills, written and verbal communication skills, and extensive experience presenting to IT managers Able to work under pressure and managing time effectively Experience in suctioning & designing application with banking domain such treasury and global markets Experience in complex integration with multiple payment systems Proficiency in Java/JEE, Spring Framework, JavaScript and JMS Service-oriented architecture/web services (SOAP/REST) Web technologies like HTML, CSS, JAVA, JavaScript, SQL, Python and JQuery Mark-up languages like XML and JSON Object-oriented programming (OOP) concepts and patterns Familiarity with multiple technology stack such as Spring boot, Spring framework WebSphere, WebSphere MQ, WebLogic and cloud computing Knowledge in Database (Oracle, MSSQL) and familiar with PLSQL OS - Unix, Linux, Windows, OS Scripting Experience in banking domain is must with below nature of work Experience in developing and executing a digital strategy for Retail Banking, by creating,implementing, supporting relevant innovative and comprehensive digital solutions and services tovarious customer segments and partner ecosystems Building and integrating information systems to meet the company s needs Assessing the systems architecture currently in place and working with technical staff to recommendsolutions to improve it Resolving technical problems as they arise Providing supervision and guidance to development teams Continually researching current and emerging technologies and proposing changes where needed Informing various stakeholders about any problems with the current technical solutions beingimplemented Assessing the business impact that certain technical choices have Providing updates to stakeholders on product development processes, costs, and budgets Working experience in establishing the Forex related application, rate distribution, streaming, Forexdeals booking, Pre/Post Trade handling etc Providing right solutions and design as per business requirement Perform investigation, diagnose and resolve the application problem Optimizing the system maximum speed and scalability based on hardware and systemdesign Perform impact assessment of user requirements to assess technical feasibility, and impactsto cash management s platform, jointly derive an acceptable solution together withstakeholder and architects Works with various team infra/vendors/overseas unit to resolve application issues andresearches possible solutions Work with various party on new request from users including analyse the requirement,estimate timeline, testing and migration

Experience in implementation, development, configuration of ServiceNow ITAM (SAM and HAM PRO)2 Knowledge on ITSM CMDB SELF SERVICE3 Experience with JavaScript4 Experience in integration5 Understand functional, technical, and business requirements and then turn those requirements into a successful implementation6 Very good verbal and written English communication skills7 ServiceNow ITAM (SAM & HAM Pro)8 Scripting experience JavaScript AngularJS HTML CSS

The IT Software Asset Management Sr 1. is responsible for handling the day-to-day platform operations of RSM's SAMPro framework. This role involves creating integrations, quality assurance reviews and configuring SAMPro features. The position requires effective communication and collaboration with other analysts, developers and IT stakeholders of the framework. In addition to these responsibilities, the Software Asset Management Sr. will provide related support to other (hardware, cloud) Asset Management staff within ServiceNow. Creates integrations, with a focus on SaaS tools for both IT & LOB software. This includes pre-built integrations and customized APIs. Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Frequently partners within and outside IT for solutions and implements/drives change to accelerate SAMPro adoption firmwide. Completes quality assurance reviews of SAMPro, HAM and other ServiceNow-related stories. May act as an IT Vendor Manager for the purposes of the ServiceNow relationship. Similarly, may require working on behalf of the firm with other 3rd party vendors when working on integrations. Acts as a developer for moderate HAM or ITAM workloads, as appropriate. Other duties as assigned EDUCATION/CERTIFICATIONS (MUST NOTE REQUIRED OR PREFERRED) Bachelor's Degree in Information Technology or related business concentration preferred ServiceNow CSA certification preferred; additional developer certifications will be considered, including: Certified Application Developer Certified Implementation Specialist (CIS) in SAM ITAM or similar discipline certification preferred Equivalent experience will be considered TECHNICAL/SOFT SKILLS (MUST NOTE REQUIRED OR PREFERRED) Good understanding of software licensing and compliance required Excellent Microsoft Office skills required Ability to work independently and as part of a team required High degree of professionalism required Demonstrated excellent interpersonal and communication skills required EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED) 6-8 years of experience with SAMPro required. Experience with QA is preferred. IT Asset Management or IT Procurement experience is helpful. Any experience with ITAM or HAM in additional to SAM is preferred. Related experience is preferrable in a large-scale technology environment required LEADERSHIP SKILLS (MUST NOTE REQUIRED OR PREFERRED) Self-starter capability required Ability to build partnerships outside of tactical team required ServiceNow acumen required