169 Itam Jobs - Page 3

Responsibilities: - ServiceNow Implementation Specialist - Core module (ITOM and ITAM Background, Heavy focus on Hardware asset management and CMDB, Service Catalog, Flow Designer ) - Responsible for all scripting changes including Client Scripts, Business Rules, Script -Includes, and UI Actions, UI Macro, UI Pages, Sites. Create a consistent and easy to read formats for all scripts that includes comments explaining the functionality. Server-side scripts using the most efficient GlideRecord methods to reduce overall processing time. - Development/Customization and Administration of Service Now Core Modules, Hardware/Software Asset Management, CMDB, Service Catalog, Idea, Demand, Project Portfolio management, Content Management System. - Responsible for Integrations with 3rd party tools, applications, and systems - Work extensively on external integrations using Direct Web services over SOAP and REST - Creation of design documents ,test cases & Unit testing - Defect fixing & accommodate small changes in case of minor enhancement - Customization of different applications and modules within ServiceNow - Java Scripting knowledge and hands on experience on it. - Hands-on with ITIL Process implementation. Hands-on technical delivery including required documentation of cost-effective Service-now solutions. - Ability to create and Modify Workflows. - Hands-on design, development, and deployment experience with the Service-now platform. - Knowledge of ITIL methodologies and processes.

Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required) Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting Working experience with ServiceNow modules like PPM, CSM, ITOM, ITBM, ITSM is an added advantage Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems. Expertise Web Services integrations (SOAP, REST), Scripted REST API's Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development. Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow. Coordinate and solve complex technical data and transformation issues.

About The Role Senior Developers (ITOM, ITAM, HRSD, SPM any one). Location Gurgaon or Bangalore Only. Job Type Full-time. Experience Minimum 6+ years of relevant experience. About The Role : We are seeking a skilled ServiceNow Consultant with expertise in any of the modules like IT Business Management (ITBM), IT Asset Management (ITAM), HR Service Delivery (HRSD), and Strategic Portfolio Management (SPM). The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions to enhance business processes and drive operational efficiency. Key Responsibilities :- Configure and customize ServiceNow modules, ensuring alignment with business objectives.- Lead workshops to gather and analyze business requirements.- Design and develop workflows, automation, and integrations with third-party tools.- Provide technical leadership in the implementation and enhancement of ITBM, ITAM, HRSD, and SPM modules.- Optimize ServiceNow performance and ensure best practices in platform development.- Collaborate with stakeholders to drive process improvements and digital transformation.- Develop dashboards and reports for real-time insights and decision-making.- Manage system upgrades, patches, and security compliance.- Troubleshoot issues, resolve incidents, and support end-users.- Conduct training and knowledge transfer sessions for teams.- Ensure data integrity and governance across ServiceNow modules.- Work closely with cross-functional teams for seamless ServiceNow adoption.- Stay updated on ServiceNow advancements and recommend improvements.- Support pre-sales and solutioning for ServiceNow implementations.- Document system configurations, workflows, and technical solutions. Qualifications & Skills :- 3+ years of experience in ServiceNow development and administration.- Strong expertise in ITBM, ITAM, HRSD, and SPM modules.- Experience with JavaScript, REST/SOAP APIs, and ServiceNow scripting.- ServiceNow Certified Implementation Specialist (CIS) preferred.- Excellent problem-solving and stakeholder management skills.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Job Title ServiceNow Architect. Job Summary : We are seeking a highly skilled ServiceNow Architect with expertise in IT Operations Management (ITOM) or IT Asset Management (ITAM) to design, implement, and optimize ServiceNow solutions. The ideal candidate will work closely with stakeholders to define requirements, create scalable architectures, and drive automation for IT services and asset management. Key Responsibilities : Solution Architecture & DesignDesign and implement scalable, secure, and efficient ServiceNow solutions aligned with business needs. ITOM/ITAM ExpertiseDevelop and enhance CMDB, Discovery, Event Management, Orchestration, Asset Management, and Software License Management processes. Integration & AutomationIntegrate ServiceNow with third-party applications, cloud platforms, and enterprise systems using APIs, MID servers, and automation tools. Governance & Best PracticesDefine standards for configuration, development, and deployment to maintain performance, compliance, and security. Stakeholder CollaborationWork with IT teams, business units, and leadership to gather requirements, develop roadmaps, and ensure alignment with organizational goals. Customization & DevelopmentLead scripting, UI policies, workflows, and business rules development to enhance ServiceNow capabilities. Performance OptimizationMonitor and improve system performance, ensuring high availability and efficient data management. Training & DocumentationProvide guidance to developers and administrators, create documentation, and conduct training sessions as needed. Required Skills & Qualifications :- 5+ years of ServiceNow experience, with a focus on ITOM or ITAM.- Strong understanding of ServiceNow CMDB, Discovery, Event Management, Orchestration, Asset Management, and SAM.- Experience integrating ServiceNow with cloud platforms (AWS, Azure, GCP), monitoring tools, and ITSM solutions.- Expertise in JavaScript, REST/SOAP APIs, Web Services, and Flow Designer.- Strong knowledge of ITIL, ITSM, and industry best practices.- ServiceNow Certified System Administrator (CSA) required; CIS-ITOM, CIS-ITAM, or ServiceNow Architect certifications preferred.- Hands-on experience with MID Server deployment and Service Graph Connectors.- Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications :- Experience with AIOps, Predictive Intelligence, and Cloud Management within ServiceNow.- Familiarity with hardware/software asset lifecycle management and procurement workflows.- Background in enterprise IT environments with experience in networking, security, and infrastructure. Why Join Us .- Opportunity to work on cutting-edge ServiceNow implementations.- Collaborative and innovative work environment.- Competitive salary, benefits, and career growth opportunities.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development and implementation of Service Portal and Widgets Experience in Integration with third-party tools Experience with the development and implementation of ServiceNow ITSM modules Incident Management Problem Management Configuration Management Change Management Knowledge Management or other ITSM application Hands-on experience integrating multiple data sources into a unified ServiceNow CMDB as well as integrating data between Primary Skills Service Now implementation/Integration ServiceNow ITSM/HRSD/ITOM/SPM Module ServiceNow Scripting (Server/Client/Javascript) Secondary Skills CSA Certification is (Good to have) Workflow

Excellency in ITIL Process + ITSM + ITAM Supervise, guide, and mentor a team of infrastructure engineers and support staff. Provide technical leadership and act as a point of escalation for complex infrastructure issues. Conduct performance reviews, provide feedback, and identify development opportunities for team members. Oversee the identification, diagnosis, and resolution of infrastructure-related issues (e.g., servers, networking, storage, etc.). Ensure that the team meets Service Level Agreements (SLAs) for response and resolution times. Troubleshoot and resolve complex infrastructure problems, escalating issues as necessary Implement and manage monitoring tools to ensure the health and performance of infrastructure components. Ensure that proactive monitoring, alerts, and automated responses are in place to minimize downtime. Perform regular system maintenance, patching, and updates to maintain a secure and reliable environment. Provide ongoing support for critical infrastructure systems, ensuring they are continuously optimized for performance, scalability, and reliability. Identify opportunities for improving the efficiency and cost-effectiveness of infrastructure systems. Develop and implement strategies to optimize network performance, reduce downtime, and improve system availability. Develop and maintain disaster recovery plans and procedures for the infrastructure. Ensure that backups are regularly performed and that disaster recovery tests are conducted. Work with other teams to ensure that business continuity plans are in place and are effectively tested. Ensure the security of the infrastructure by applying best practices for firewalls, encryption, and access control. Monitor infrastructure for potential security vulnerabilities and address them promptly. Work closely with cybersecurity teams to maintain the security posture of the organization's IT infrastructure. Manage relationships with vendors and service providers to ensure the organization receives the best service and pricing. Oversee procurement processes for infrastructure hardware and software. Evaluate new technologies and make recommendations on their adoption for infrastructure improvements. Assist in managing the infrastructure support budget, ensuring effective allocation of resources. Provide cost-effective solutions for infrastructure expansion or upgrades. Monitor infrastructure-related expenditures and identify opportunities for cost reduction. Collaborate with other IT teams (e.g., development, application support, cybersecurity) to ensure integrated infrastructure solutions. Communicate technical information clearly to non-technical stakeholders. Participate in cross-functional meetings to discuss infrastructure requirements, improvements, and challenges. Maintain accurate and up-to-date documentation on all infrastructure systems, processes, and configurations. Generate regular reports on infrastructure performance, incidents, and improvements. Develop and maintain standard operating procedures (SOPs) for infrastructure-related processes.

About The Role : Key Responsibilities: - Design, develop, and implement ITSM solutions using platforms such as ServiceNow, BMC Remedy, or similar. - Design, develop, and implement ITAM solutions using platforms such as ServiceNow, Flexera, or similar. - Customize and configure ITSM & ITAM tools to meet business requirements. - Develop workflows, scripts, and automation to enhance IT service delivery. - Collaborate with IT and business teams to gather requirements and translate them into technical solutions. - Have understanding of system integrations and data migrations. - Perform data analysis and reporting on IT asset inventory. - Ensure compliance with software licensing and asset management policies. - Troubleshoot and resolve issues related to ITSM /ITAM tools. - Provide Demos to customers & presales - Stay updated with the latest ITSM and ITAM trends and technologies. Qualifications: - Bachelor''s degree in Computer Science, Information Technology, or a related field. - Proven experience as an ITSM Developer or similar role. - Proficiency in ITSM and ITAM platforms such as ManageEngine, Flexera, BMC Remedy, etc. - Strong scripting and programming skills (JavaScript, Python, etc.). - Knowledge of ITIL framework and best practices. - Excellent problem-solving and communication skills. - Ability to work independently and as part of a team. 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc

We are hiring for experienced ServiceNow developer to join our team. If you've worked on any of the following modules ITOM /ITAM / CSM/ HRSD Telco stack - we want to hear from you Experience range & skills: Mandatory, with no exceptions Experience range 3+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Job description, Hiring for Servicenow developer with experience range 3 years & above Mandatory Skills: Servicenow developer ITAM,CSM,HRSD,Telco stack,itom Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Key skills: Snow Development, Integration, ITSM, ITAM/ITOM/CMDB/App engine Location: Bangalore (Hybrid) Shift: Rotational shift (Should be flexible to work in US & UK shifts) Notice Period: Immediate Joiners preferred Role & responsibilities • Bachelors degree with 7+ years of professional information technology experience with systems analysis and application development experience, including administration, implementation, integration, and configuration in ServiceNow • 7+ years of experience of ServiceNow with the ServiceNow platform as a Developer administering an enterprise-wide, multi-tier ServiceNow production environment, including the delegation of groups, modification of CMS, workflows, business rules, UI configuration, catalog items, reports, and updates • Experience developing custom applications in ServiceNow, leveraging scripted workflows, complex business rules, client-side/server-side scripting, custom UI pages, ACLs, custom widgets, and custom reporting, custom CMS/ Employee Self Service portals • Expert knowledge and hands on experience of ServiceNow Application • Comfortable deploying ServiceNow in a multi-datacenter environment • Aptitude to troubleshoot L2/L3 problems as they relate to ServiceNow Application • Well versed with documenting process and procedures implemented into ServiceNow • Experience upgrading within ServiceNow application • Experience architecting and designing ServiceNow Application • Support Single-Sign On instances • Intermediate skill with JavaScript required for process development and automation; experience with XML • Ability to come up with solutions for improving procedures and workflows • Search, populate, and customize the knowledge base • Strong understanding of cloud technologies, web applications, networks, protocols and email (SMTP, POP3). • Understanding of enterprise IT architecture. • Working knowledge of relational databases.

Hi All, We are looking for Energetic ServiceNow developers for our dynamic team. if intrested please share your resume on sandeep.poredi@tiuconsulting.com 1. 08+ years of strong experience of software development including 6+ years of relevant experience in ServiceNow applications development and implementation of IT products (minimum two product suites, related to the domain they will be working in) such as ITSM, SPM CSM, HRSD, ITAM, ITOM, Sec-Ops, GRC, Legal, etc 2. Experience in all facets of software development life cycle like analysis, design, development, data conversion, data security, system integration and implementation. 3. Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) 4. Proficiency in ServiceNow platform components like business rules, client scripts, UI policies. UI actions, Form designer, Flow designer, ACLs etc. 5. Proven experience as a key technical resource leading the development of solutions in various environments that have implemented and provided design architecture in areas such as UI Builder, ITSM, ITOM, CPG, Portals, etc. 6. Extensive Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Applications 7. Knowledge of MID Server setup, troubleshooting and 3rd party integrations 8. Extensive knowledge of scripted Web-Services (SRAPI, Import Set APIs), such as AJAX, Business Rules, JavaScript, SOAP, REST, SSO-SAML Setup and Integration of ServiceNow to Other Applications. 9. ServiceNow UI Builder & Now Experience Framework Now Components: Utilizing and customizing out-of-the-box components or building new ones. UI Builder: Understanding the drag-and-drop UI builder to create layouts and organize components visually. Creating Custom Pages: Building pages for Workspaces using UI Builders drag-and-drop interface and defining component layouts. Must have exposure of React.js : Now Experience Component Framework (NECF). 10. Ability to take role of Solution Architect and deliver projects for implementation and enhancements for stakeholders along with Product Managers. 11. Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery 12. Extensive knowledge and working experience on UI Builder, Workspaces, custom components. 13. Certifications and academics : a. ServiceNow CSA Certified Sys Admin (Mandatory) b. ServiceNow CAD Certified Application Developer (Mandatory) c. ServiceNow CIS (mainline certifications) 2 Mandatory - ITSM + at least one other (CSM, HRSD, SPM etc., with relevance to the domain they will be working in) d. BE / B Tech/ ME / MS / MTech in Computer Sciences, Electronics and Communications or Electrical Engineering fields with a proven academic track record .

5+ years of experience to design, develop, and implement complex ServiceNow applications and integrations Create and manage ServiceNow configurations, including incident management, problem management, change management, and other ITSM/ITOM/ITAM processes.

5+ years of experience to design, develop, and implement complex Service Now applications and integrations Create and manage ServiceNow configurations, including incident management, problem management, change management, and other ITSM/ITOM/ITAM processes.

Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is looking for four experienced ServiceNow Technical Consultants to support a global implementation project with a strong focus on Customer Service Management (CSM) and Order Management for Telecom (OMT) . The engagement begins in June and requires hands-on development experience in one or both modules. Youll be working closely with global teams, contributing to custom development, platform configuration, and process optimization. Candidates with strong expertise in either CSM or OMT are welcome, though prior experience in both will be preferred. Key Responsibilities: Configure, develop, and customize ServiceNow CSM and/or OMT modules according to project requirements. Build features such as case management, agent workspace, SLAs, entitlements, product catalogs, and order workflows. Develop service catalog items, order fulfillment processes, and customer service automation flows. Create REST and SOAP integrations with external platforms and manage data synchronization via Integration Hub. Write clean, efficient JavaScript code using Glide APIs, Business Rules, UI Policies, and Flow Designer. Implement security controls, access policies, and governance best practices across the platform. Participate in agile ceremonies including sprint planning, reviews, and retrospectives, contributing actively to backlog grooming and delivery estimation. Conduct unit testing, code reviews, and support QA/UAT for release management. Collaborate with cross-functional global teams and business stakeholders for requirements analysis, solution demos, and feedback incorporation. Maintain detailed technical documentation including design specs, workflows, and knowledge transfer guides. Required Skills and Experience: Customer Service Management(CSM) experience is mandatory. Strong knowledge of ServiceNow development and customization , including workflows, UI actions, and business rules. Experience with ServiceNow integrations using REST/SOAP APIs, Integration Hub, and external system connectors. Exposure to Service Bridge and Attribute-Based Case Routing (preferred). Knowledge of Order Management for Technology Providers (OMT) (preferred). Hands-on experience in scripting (JavaScript, Glide APIs), UI customization, and ServiceNow administration . Understanding of ServiceNow data models, security architecture, and platform governance . Ability to troubleshoot, debug, and optimize ServiceNow applications for better performance. Strong problem-solving skills, attention to detail, and ability to work in offshore teams . Certifications: CIS-CSM (Certified Implementation Specialist CSM) Suite - Order Management - Telecom, Media, Technology Professional CSA, CAD Why Join Oblytech? Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly. Be part of a globally distributed support team working with high-impact enterprise customers. Exposure to cutting-edge ServiceNow modules, integrations, and application development. Competitive compensation and growth opportunities in a fast-paced IT consulting firm.

We are hiring for experienced ServiceNow developer to join our team. If you've worked on any of the following modules ITOM /ITAM / CSM/ HRSD Telco stack - we want to hear from you Experience range & skills: Mandatory, with no exceptions Experience range 3+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Life on the team : Responsible for the global inventory and movement of goods necessary to service international CC customers. He ensures the availability of the service products in the worldwide, decentralized warehouses and addresses availability problems proactively. He tracks all goods movements E2E and is in close contact with the internal CC departments and the external partners who provide the logistics and warehouse services for CC. What you'll do: Availability management: (40%) Ensuring sufficient availability of IT devices in warehouses worldwide Early detection of possible stock shortages and initiation of proactive measures Order management: Initiation of the pool order up to the availability booking in the designated locations / reconciliation of the order on number / SN level / equipment creation in CC SAP Inventory Controlling (30%) 40% Daily monitoring of worldwide stocks Comparison of daily goods movements between CC systems and partner systems Monitoring of throughput times in the respective storage locations at ticket level and taking measures in case of overruns Ensuring that data between CC and partners are synchronized accurate (Tag checks) Monitoring and comparison of the current failure rates with the calculated failure rates. Monitoring of Main operational KPIs and highlight critical tickets to process stakeholders and next management level Team (10%) (functional responsibility) Communication interface between external partners and internal CC areas Ensuring a timely flow of information to all staff in case of process changes, differences, or escalations. Initiation of measures in case of internal process deltas or missing information Active participation and/or independent organization of team or project meetings Projects (10%) Support in internal projects to optimize / expand existing services (operational processes / IS systems and transactions / IS interfaces) What you'll need: Experience or studies in a commercial or business administration position (good experience within the IT industry and or supply chain business). Good analytical skills and a pronounced understanding of numbers as well as the preparation and presentation of data High level of self-motivation and independent working style in the implementation of individual or team-oriented objectives High degree of reliability, distinct ability to work in a team, resilience and flexibility even in stressful situations. Good experience in the use of applications (SAP, MS Office applications (esp. Excel, PowerPoint, Access,) databases (Power BI) A Good communication skills (internal and external contact at all levels) Good time management and self-organization, ability to work in a structured manner even under pressure Team-oriented thinking and working Flexibility & willingness to travel Good process, manufacturer, and company knowledge in the field of maintenance Good written and spoken English

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions to meet business requirements. Collaborate with cross-functional teams to ensure successful implementation of ITAM solutions. Assist in defining requirements and designing applications to meet business process and application requirements. Provide technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience in Servicenow Tools Administration. Experience in designing and developing ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Strong understanding of ITAM processes and best practices. Experience in providing technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of IT operations. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring their successful implementation. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications to meet business process and application requirements. Ensure the successful implementation of applications. Provide technical guidance and support to the development team. Stay updated with the latest industry trends and technologies. Assist in troubleshooting and resolving application issues. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management, ServiceNow IT Service Management. Strong understanding of IT operations management principles and best practices. Experience in designing and developing applications using ServiceNow platform. Knowledge of ITIL processes and frameworks. Familiarity with ITOM and GRC ITAM modules of ServiceNow. Experience in integrating ServiceNow with other systems. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. This position is based at our Kolkata office. A Bachelors Degree in Computer Science or IT or Engineering or a related field is required. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM Summary : As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management. - Assist in defining requirements and designing applications to meet business process and application requirements. - Develop and maintain technical documentation related to application design and development. - Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills:Experience in ServiceNow IT Operations Management. - Good To Have Skills:Experience in ServiceNow IT Service Management. - Strong understanding of ITIL processes and best practices. - Experience in application design and development using ServiceNow. - Experience in developing technical documentation. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM

Service now Developer Minimum 5 years of experience in service now Developer

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits

Service now Developer Minimum 5 years of experience in service now Developer

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Identify and analyze system or application issues and provide effective solutions. Communicate with clients to understand their needs and provide appropriate support. Ensure smooth operations of systems and applications by monitoring and troubleshooting. Stay updated with the latest product knowledge and industry trends. Train and mentor junior team members to enhance their skills and knowledge. Manage data with tables in the CMDB and Assets and its Data Sources. Plans and manages a population of the Configuration Management System, including discovery and other data import methods. Configure efficient Identification and Reconciliation. Monitor CMDB health and resolve conflicts between authoritative data sources. Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs. Configure, develop, enhance, and implement application mapping. Professional & Technical Skills: Must To Have Skills:Proficiency in Configuration Database & CI Management. Good To Have Skills:Experience with ITIL processes. Strong understanding of IT infrastructure and systems. Experience in incident management and problem resolution. Knowledge of configuration management tools and practices. Familiarity with IT service management frameworks. Excellent communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera. Good to have - MID Server configurations for Integrations data pull. Good to have - Customizes ServiceNow configuration, including custom scripts. Minimum 4-5 years of experience ServiceNow. Minimum 5 years of experience in IT asset / CMDB management. Experience in IT Asset Management process and operational delivery environment. Excellent communication and presentation skills. Excellent communication written and oral and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits

Role & responsibilities PFB Skill competency , we need profiles for ServiceNow ITAM. ServiceNow ITAM HAM , SAM , APM Preferred candidate profile Perks and benefits