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7.0 - 12.0 years

20 - 35 Lacs

hyderabad

Remote

Responsibilities: • Perform functional, regression, and integration testing of ServiceNow applications and modules. • Create, maintain, and execute test plans, test cases, and test scripts. • Identify, document, and track defects using standard defect management tools. • Work closely with developers, business analysts, and stakeholders to ensure quality delivery. • Validate ServiceNow configurations, customizations, and workflows. • Participate in agile ceremonies and provide QA updates. Requirements: • 6+ years of experience in QA/testing of ServiceNow applications (ITSM, ITOM, HRSD, etc.). • Strong knowledge of QA methodologies, STLC, and defect life cycle. • Hands-on experience with manua...

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1.0 - 4.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Management (CM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The IT Asset Management (ITAM) & Software Asset Management (SAM) Specialist is responsible for managing the lifecycle of hardware and software assets across the organization. This role ensures compliance with licensing agreements, optimizes asset utilization, reduces costs, and sup...

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3.0 - 8.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Management (CM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The IT Asset Management (ITAM) & Software Asset Management (SAM) Specialist is responsible for managing the lifecycle of hardware and software assets across the organization. This role ensures compliance with licensing agreements, optimizes asset utilization, reduces costs, and suppo...

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3.0 - 8.0 years

3 - 7 Lacs

pune

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About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Management (CM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The IT Asset Management (ITAM) & Software Asset Management (SAM) Specialist is responsible for managing the lifecycle of hardware and software assets across the organization. This role ensures compliance with licensing agreements, optimizes asset utilization, reduces costs, and suppo...

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8.0 - 12.0 years

1 - 2 Lacs

pune, chennai, bengaluru

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Role & responsibilities Act as a liaison between business stakeholders and technical teams to define business requirements for ServiceNow projects. Gather and document business requirements, process flows, and functional specifications for ServiceNow implementations and enhancements. Analyze and assess existing business processes to identify opportunities for improvement and automation using ServiceNow. Design and optimize workflows, forms, reports, and dashboards to meet business needs and ServiceNow best practices. Collaborate with stakeholders to design, configure, and implement ServiceNow modules, including ITSM (Incident, Problem, Change, Service Catalog), ITAM (Asset Management), ITOM ...

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9.0 - 14.0 years

10 - 20 Lacs

pune, chennai, mumbai (all areas)

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Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on E...

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8.0 - 12.0 years

1 - 2 Lacs

hyderabad, pune, bengaluru

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Role & responsibilities Design, develop, and implement ServiceNow applications and modules across various ServiceNow products, including ITOM, ITAM, ITSM, and Service Catalog. Customize and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Discovery, CMDB, IT Asset Management (ITAM), and IT Operations Management (ITOM). Develop and manage ServiceNow workflows, business rules, UI policies, client scripts, and data transformations. Work with integration technologies (SOAP, REST, JDBC) to integrate ServiceNow with other systems. Customize ServiceNow to meet business requirements using JavaScript and ServiceNow Scripting. Perform upgrades, system patches, and suppo...

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3.0 - 8.0 years

5 - 11 Lacs

hyderabad, chennai, bengaluru

Work from Office

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on E...

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4.0 - 6.0 years

7 - 11 Lacs

hyderabad

Work from Office

Roles & Responsibility Essential Duties and Responsibilities: Troubleshooting and solving existing problems Identifying and assessing technical solutions Managing development deliverablesusing an Agile Framework Support customers across various time zones. Developing new solutions on the ServiceNow platform Qualifications: Must have 4 to 6 years of total IT experience Minimum 3 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Good to have ITIL Foundation V3 or v4 certification ServiceNow Certifications CAD, CIS-ITSM, CIS-CSM, CIS-SPM Knowledge, Skills and Abilities: Must have Ex...

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4.0 - 9.0 years

15 - 20 Lacs

bengaluru

Hybrid

Mandatory Skills - ServiceNow Developer with ITSM must, ITAM/ITOM Module, SPM, PPM, Shell Scripting Nice to have skills - ITSM , ITIL ,HAM, SAM, Discovery, Service Mapping Job Description: ServiceNow Developer with the following skills - perform configuration/ customization of Service Now system including creation of workflows, portals and reports • Build Service Request Fulfillment workflow from business requirements including requests, request items and tasks using workflows, UI actions, client scripts and business rules etc. • Automate different tasks using service Now functionality • Develop Integrations and process automations via Orchestration, Web services, SOAP calls etc. • Manage cl...

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5.0 - 10.0 years

5 - 9 Lacs

noida, hyderabad, chennai

Work from Office

Job Responsibilities Process and Continuous ImprovementDrive the strategy for R1 RCMs IT Asset Management (Hardware and Software) practice.Create partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of ITEnsure quality control through the lifecycle of IT assets by developing and implementing appropriate procedures to track and manage the IT Assets. Safeguard a detailed inventory of hardware and software assets and apply the information gathered to enable immediate corrective action on vulnerabilities, strengthen policy/governance, support audits, understand the software spend and manage end of life/end of services risk avoidance.Maint...

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3.0 - 8.0 years

8 - 15 Lacs

hyderabad, pune, gurugram

Work from Office

Looking for Immediate joiner Candidate Should be interested for C2H role Interview Mode : F2F Location : Pune ,Gurgaon and Hyderabad JD: Role Responsibilities: The Service Now Consultant is responsible for developing technical solutions on the Service Now platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in Service Now Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Un...

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4.0 - 9.0 years

8 - 18 Lacs

pune, chennai, bengaluru

Hybrid

Responsibilities Demonstrable experience in designing and implementing SAM Governance, Policy and lifecycle processes aligned to industry accepted standards. Expertise in software licensing for major publishers (minimum 3) like IBM, Oracle, SAP, Microsoft and VMware. Identifies and delivers on various cost optimization opportunities throughout the asset lifecycle. Provide consulting advise on license implications for deployments in Datacenter, EUC estate and Cloud. Experience in understanding IT Infrastructure, cyber security and network land scape and respective software knowledge is added advantage. Tools Expertise in functional implementation of Flexera or ServiceNow SAM Pro or Snow Licen...

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5.0 - 7.0 years

7 - 10 Lacs

bengaluru

Work from Office

Educational Requirements Bachelor of Engineering,Master Of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requiremen...

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2.0 - 4.0 years

4 - 8 Lacs

bengaluru

Work from Office

Essential Duties and Responsibilities: Configure and customize ServiceNow modules. Troubleshoot production and test issues, recommend corrective actions, and perform resolution. Managing development deliverablesusing an Agile Framework Support customers across various time zones. Qualifications : Must have 2 to 4 years of total IT experience 1-2 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Knowledge, Skills and Abilities: Must have Experience with ServiceNow modules - ITSM Experience with application support and development activities. Experience creating and configuring Ser...

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4.0 - 6.0 years

5 - 9 Lacs

hyderabad

Work from Office

Essential Duties and Responsibilities: Troubleshooting and solving existing problems Identifying and assessing technical solutions Managing development deliverablesusing an Agile Framework Support customers across various time zones. Developing new solutions on the ServiceNow platform Qualifications: Must have 4 to 6 years of total IT experience Minimum 3 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Good to have ITIL Foundation V3 or v4 certification ServiceNow Certifications CAD, CIS-ITSM, CIS-CSM, CIS-SPM Knowledge, Skills and Abilities: Must have Experience with ServiceNo...

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4.0 - 9.0 years

0 - 3 Lacs

bengaluru, mumbai (all areas)

Hybrid

we are Hiring for ServiceNow ITSM Developer Experience : 4+ Mode of work : Hybrid Work Location : Mumbai, Hyderabad if any Interested share me yours updated cv to the Below mail id Akhil.kotagiri@appitsoftware.com

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5.0 - 9.0 years

12 - 17 Lacs

bengaluru

Work from Office

Educational Requirements Bachelor Of Comp. Applications,Bachelor of Engineering,BTech,MCA,MTech,MBA Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs. Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed. Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applicati...

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an ideal candidate for this position, you should possess experience in ServiceNow with expertise in one or more modules such as HRSD (HR Service Delivery), CSM (Customer Service Management), or FSM (Field Service Management). Additionally, you should have knowledge in additional areas like ITSM, Portal, CMDB, Virtual Agent, ITAM, ITOM, and ITBM. It is essential to have strong scripting and integration skills to excel in this role.,

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2.0 - 7.0 years

5 - 9 Lacs

hyderabad

Work from Office

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 2 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationA Mandatory Certified ServiceNow ITSM FundamentalsB Optional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You...

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8.0 - 12.0 years

32 - 47 Lacs

chennai

Work from Office

Design and deliver enterprise-scale application solutions. • Lead architecture, coding, code reviews, testing, and deployment activities. • Collaborate with cross-functional teams including Product, QA, and DevOps. • Drive adoption of best practices in performance, security, and observability. • Mentor junior engineers and support technical leadership initiatives. Must-Have Skills ServiceNow, ITSM, ITOM, ITAM, CMDB, GRC Good-to-Have Skills IRM, Catalog, Workflows, Solution Architecture, Microservices, API Design

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1.0 - 3.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients an...

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1.0 - 3.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be respon...

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5.0 - 10.0 years

3 - 7 Lacs

mumbai

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Role:Application Support Engineer Project Role Description:Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills: Configuration...

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2.0 - 3.0 years

12 - 17 Lacs

bengaluru

Work from Office

Educational Requirements Bachelor Of Comp. Applications,BTech,Bachelor of Engineering,MTech,MCA,MBA Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Noti...

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