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Services Operations Lenovo

9.0 - 13.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Monitoring Operations Manager at Lenovo, you will play a crucial role in overseeing internal and external refurbishment partners to ensure smooth day-to-day operations. Your responsibilities will include establishing end-to-end processes within each geographical area to support activities such as ARS, refurbishment, brokerage, and parts sales. This evolving role will require flexibility as tasks may be added or removed over time. Your main tasks will involve managing a Business Management System (BMS) to monitor capacity, service level agreements (SLAs), backlog, and costs. You will also be responsible for maintaining a clear overview of Lenovo's refurbishment facilities, assessing thei...

Posted 3 months ago

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