Manager - Strategy & Business Intelligence Novo Nordisk

4.0 - 7.0 years

17 - 22 Lacs

bengaluru

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Department- Customer Engagement Novo Nordisk India Pvt. Ltd. Do you have passion about transforming data into actionable insightsDo you excel at strategic thinking and have a knack for business intelligenceIf youre ready to take on a role where you can drive impactful decisions and shape the future of healthcare, wed love to hear from you. Read and apply today for a life changing career! The position As a Manager- Strategy & BI (Business Intelligence), you will play a critical role in ensuring the smooth functioning as the department thrives in a collaborative and dynamic atmosphere, where innovation and teamwork are highly valued. Your key responsibilities will include: Ability to convert m...

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Analyst I, Systems Operations ICE Data Services

0.0 - 3.0 years

2 - 6 Lacs

hyderabad

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Responsibilities Monitoring of Systems and Applications within ICE Data Services production environment. Diagnose and fix (based on run-book and knowledge) Incidents raised through Monitoring Tools, Production Conference Bridges and chats. Work with, and escalate to, other internal and external teams to implement Incident fixes, work-around and data recovery. Open, and update production Incident tickets according to company standards. Investigate and update incident tickets with root cause and incident description, ensuring appropriate corrective actions follow-up tickets are assigned. Management incident tickets through to closure, ensuring incident details are complete and accurate, and al...

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IT Manager / Sr. Manager Manba Finance

8.0 - 13.0 years

7 - 13 Lacs

thane, navi mumbai, mumbai (all areas)

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Role & responsibilities Job Description : We are seeking a dynamic and experienced IT Manager to lead and implement new IT initiatives in alignment with the companys growth strategy. The ideal candidate will oversee end-to-end IT operations, including infrastructure, application management, network security, and vendor coordination. You will work closely with management, business teams, and technology partners to enhance operational efficiency and ensure seamless deployment of IT solutions across a growing organization of 1500+ employees and 30+ branches. Role & responsibilities Lead and implement new IT initiatives initiated by the management, ensuring successful outcomes through effective ...

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Service Desk - ServiceNow Diverse Lynx

5.0 - 10.0 years

3 - 7 Lacs

kolkata

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Diverse Lynx is looking for Service Desk - ServiceNow to join our dynamic team and embark on a rewarding career journey Answer incoming calls, emails, and web chat inquiries from customers who require technical assistance. Create and maintain records of incidents, service requests, and customer interactions using a ticketing system or other tracking tools. Gather and document customer information, such as user identification, and the nature of the technical issue or service request. Provide first-level support to customers by troubleshooting technical issues, identifying root causes, and escalating complex issues to appropriate technical support teams. The ideal Service Desk candidate should...

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