661 It Support Jobs - Page 8

Role & responsibilities Monitor support tickets from start to closure Must be able to work flexible shifts to support the local users and interface with US based management and peers. Assist other support team members in the US and CA as required. Support other operations, infrastructure and security/compliance projects as required Communicate issues and concepts with US based management and peers Escalate all IT issues to management in a timely manner Demonstrate professionalism and patience while working with end users and management Document operational procedures and process as required Evaluate and respond to situations that may occur causing major issues Provide support for Active Directory services, Intune, O365 Preferred candidate profile Minimum of 4 years of Help Desk[CD1] support required Associates degree in IT or equivalent certifications Heavily focused experience with Microsoft 365 products including Windows 11, Microsoft 365 applications, SharePoint Online, and Teams. Excellent working knowledge of end user technology including PCs, peripherals, printers, mobile devices, etc. Strong knowledge with multi-factor authentication, email content filtering, and endpoint security controls. A good understanding of network concepts to be able to troubleshoot network connectivity issues. Ability to clearly communicate technical concepts and details to individuals at all levels of the organization in both simple and complex depending on the audience. Ability to multitask & prioritize workload Experience creating end user technical documentation using Word and Visio Must have a continuous improvement mindset Must be highly motivated, able to work with minimal supervision, and adapt to changes as needed Must possess a high level of attention to detail Must possess critical thinking and learning skills Must possess excellent spoken English Preferred Qualifications Work in the Travel Management industry is a plus Travel agency applications experience a plus (Sabre / Smart Point) Ability to serve as the subject matter representative for the entire 0365 suite of services Solid troubleshooting capabilities Experience working in a global team environment This is not an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Key Responsibilities: Manage and assign support tickets across all channels(tickets, chats, calls) Ensure timely resolution and SLA compliance Escalate delays and communicate with customers Maintain ticket hygiene and share regular reports

Desktop Computers and Computer Hardware skills. Experience in Windows Server. Excellent problem-solving abilities Strong communication and interpersonal skills Relevant certifications in desktop support or IT Experience with ticketing systems and remote support tools.

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Designing and implementing efficient end-user feedback and error reporting systems. Supervising and mentoring IT department employees, as well as providing IT support. Keeping up to date with advancements and best practices in IT administration. IT Administrator Requirements: Bachelor's degree in computer science, information technology, information systems, or similar. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. At least 1+ years' experience in a similar role. Extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Exceptional leadership, organizational, and time management skills. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills.

Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. Provide exceptional IT support to Thinkprojects end users and ensure that supporting IT systems are operating optimally. Support our users and business functions through ITIL aligned processes, including; Incidents, Changes Requests Main responsibilities: Logging of customer calls accurately, undertake initial diagnostics first time fix resolutions to calls where possible, or ensure efficient call progression to appropriate resolver team as appropriate. Ownership and management of customer incidents to resolution within agreed SLA s Responsible for the creation and maintenance of knowledge base articles Create help manuals for existing and new programs and End-user Training. Ensure that the knowledge base is kept up to date. Act as initial point of contact for IT issues and requests and escalations in addition to the overall monitoring of call progression through the service management toolset Ensure efficient escalation of higher priority calls Provide 1st level IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool Broad technical understanding of IT systems, applications and services Foster a desire to expand your understanding of IT and computer systems and enhance your knowledge. Must have an absolute commitment to service quality and customer focus. What you need to fulfill the role 5 years+ experience working in an IT Service Desk team supporting remote users 5 years+ experience in a relevant information technology role Excellent written and spoken English Knowledge of ITIL is essential for this role Windows 11 Office 365 Azure/Intune (User and Group Management)

Responsibilities: * Manage IT requests via ticketing tools * Provide remote support for cloud operations * Ensure timely resolution of issues * Prepare documentation * Server Migration * Windows Server management Work from home

Role & responsibilities This is a full-time hybrid role for a Support Executive (Technical) based in Noida with flexibility for remote work. The Support Executive will be responsible for providing technical and customer support and troubleshooting for clients. The Support Executive will work with customers to ensure satisfaction while resolving technical issues through problem-solving and analysis. Excellent written and verbal communication skills a MUST for this role Willing to work in US shifts (Night Shift) Preferred candidate profile Strong Analytical and Troubleshooting skills Excellent written and verbal communication skills a MUST for this role Must have his/her own PC/Laptop & Connectivity Ability to multitask and prioritize workload Bachelor's degree in Computer Science i.e. B.Sc.(CS) /B.Tech (IT/CSE/ECE)/ BCA or MCA mandatory Please walk in for the interviews on Tuesday, 17th and Wednesday, 18th June 2025 between 10:00 am to 1:00 pm at below mentioned venue: iVistec Partners India Pvt. Ltd. (Porteck India Infoservices Pvt. Ltd.) A - 43, Ground Floor Sector - 63, NOIDA

Responsibilities: Work closely with the Application Lead to support both BAU and project-related activities (New CRs & SoWs). Provide Level 2 SME support for bespoke applications developed on Java/.NET and hosted on Unix/Windows platforms. Coordinate release schedules, manage application issues, defect backlogs, planned releases, and infrastructure updates. Communicate with release managers from other IT departments Support Go-Live activities to ensure successful deployments Attend CAB meetings to discuss releases and address any roadblocks. Required Skills: Unix, Java, .NET, SQL

DESCRIPTION Are you looking for a role on a team of fun, creative, and passionate people who love their jobs and enjoy the freedom to innovate in the workplace? Summa Linguae Technologies is a language and technology company that provides localization and data solutions. We help global companies make their products and services available in more languages, countries, and cultures across the globe. We have a diverse team of over 250 full-time team members working remotely or from one of our 8 global locationsCanada, the USA, Sweden, Denmark, Norway, Finland, India, and our company headquarters in Poland. The Role: We’re looking for a highly resourceful Lead System Administrator/Lead Network Administrator. It is a Hybrid position you are required to come to office based on need. You will be working with our Global IT team, handling Tickets, Onboarding and Offboarding Employees, maintain and troubleshoot on prem and Cloud IT Infrastructure. Job Details: Excellent Knowledge of Windows Servers and OS Excellentknowledge of LAN/VPN technologies Excellent knowledge of Office365/Teams expert. Extensive knowledge of M365, OneDrive, SharePoint, PowerShell configuration and best practices. Firewall and Antivirus Data Security and ISMS policies Diagnoseand resolvehardware and software problems andprovideuser support, Ability toinstall andconfigure windows family systems / Windows Server Remotely manage and maintain Windows servers Resolve helpdesk support tickets via telephone, chat, email, and sometimes in-person. Setup Laptops and desktops for our remote employees and ship them to their location Onboard and off board Employees assign permissions using Azure AD, Office 365 Assist in Diagnosing and troubleshooting technical issues in various cloud service solutions such as Azure AD, Azure backup etc. Assist in implementing IT security controls using current cybersecurity best practices. Lead ISO 27001 certification and implementation Intune Deployment and Management: Implement and manage Microsoft Intune for MDM ensuring optimal configuration and performance. Azure, Azure backup, Zoho, VPN, Fortinet knowledge will be a plus You are: Excellent English communication (As the employee will have to interact with teams in Poland, Nordics and North America) A self-starter and curiously intelligent; you don’t wait for answers, you seek them. Detailed-oriented and focused on delivering high quality Goal-driven to achieve and conquer any task set before you An excellent communicator both verbally and in writing Agile and adaptable to fast-paced environments with lots of moving pieces REQUIREMENTS Qualifications: Minimum 5 years of professional experience in a similar position Bachelor’s degree from an accredited college or university in computer science, information systems, electrical engineering, computer engineering, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Strong Understanding of key cybersecurity concepts and ISMS objectives.

Profile: Customer Support Executive | Location: Gurgaon | Experience: 2-5 years | Budget: upto 40k | Contact: Mayank - 9990735099 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Experience : 2-5 years Salary : upto 40,000/month Working : 6 days Shift timing : 9:30 am - 6:30 pm Job brief : We are looking for an experienced, motivated Support Executive who can quickly understand the challenges, and helps the Customer in solving their Problem. As a Technical Support Specialist at your primary responsibility will be to assist customers in resolving technical issues related to our products. You will act as the first point of contact for customers seeking technical support, providing timely and effective solutions. Responsibilities: Respond promptly to customer inquiries via phone, email, or chat, addressing technical issues and providing solutions. Understand customer requirements and provide appropriate technical assistance. Collaborate with team members to achieve better results and share knowledge. Gather feedback from customers and share with internal teams to improve products and services. Assist in onboarding clients through video calls, ensuring they understand how to use the automation tools effectively. Maintain accurate records of customer interactions and technical issues. Stay updated with product knowledge to provide accurate information to customers. Requirements: Minimum of 1 year of experience in customer service or technical support. Proficiency in Google Sheets and Excel. Strong written and verbal communication skills. Ability to troubleshoot technical issues and provide clear instructions to customers. Experience with email communication and ticketing systems. Willingness to work in shifts, including weekends and holidays, as required. Interested candidates can apply or share their updated CVs at essveeconsultant12@gmail.com Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( LinkedIn ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Mayank 9990735099 ( WhatsApp or Call )

Experience Required: 2+ Years Job Summary: We are seeking a detail-oriented and tech-savvy Audio-Visual (AV) Support Specialist to provide daily support for AV systems across meetings, events, and presentations. The ideal candidate will ensure seamless AV experiences by proactively managing equipment, resolving technical issues, and supporting hybrid collaboration platforms. This role requires hands-on expertise in AV technologies and strong communication skills to support users both on-site and remotely. Key Responsibilities: Set up, operate, and troubleshoot AV equipment including projectors, microphones, speakers, displays, and video conferencing systems. Provide AV support for meetings, webinars, hybrid conferences, and live events. Ensure proper functioning of video conferencing platforms such as Zoom, Microsoft Teams, and Webex. Perform regular maintenance, testing, and calibration of AV systems. Assist with AV infrastructure upgrades, installations, and configuration tasks. Maintain AV equipment inventory and coordinate repairs or replacements. Document AV system configurations and create user manuals or guides. Deliver basic training and support to end-users on AV tools and functionality. Collaborate with IT and facilities teams for integrated AV support across locations. Stay current with AV technology trends and recommend improvements. Required Skills & Qualifications: Education: Bachelors degree or diploma in a relevant field Certifications (Preferred): CTS (Certified Technology Specialist), Crestron/Extron certifications, or equivalent. Technical Skills: Hands-on experience in AV support or IT support with AV integration. Solid understanding of audio/video systems, conferencing solutions, and AV-over-IP technologies. Experience with control systems such as Crestron or Extron. Familiarity with hybrid event setups and streaming platforms. Soft Skills: Strong problem-solving and technical troubleshooting abilities. Excellent verbal and written communication skills. Customer-focused approach with the ability to work calmly under pressure. Willingness to work flexible hours, including early mornings or evenings, as needed for events. Work Environment: Fast-paced, user-facing environment with on-site and remote support responsibilities. May require occasional travel between office locations or event venues within the campus. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No

Experience Required: 2+ Years Job Summary: We are seeking a skilled Desktop Support Engineer with at least 2 years of experience to provide technical support and assistance to end users. The role involves diagnosing and resolving hardware, software, and network-related issues, both on-site and remotely. The ideal candidate will have strong troubleshooting skills, a customer-centric approach, and the ability to manage various support tasks effectively. Key Responsibilities: Respond to user tickets related to hardware, software, and network issues. Install and configure software, drivers, and computer peripherals. Provide technical support on-site and remotely via remote access tools. Troubleshoot and resolve issues related to audio/video equipment, including projectors and microphones. Assist users with virtual meeting setups on Zoom, Microsoft Teams, and Google Meet. Deliver IT support services to internal and external users. Guide users with clear, step-by-step instructions to resolve technical issues. Customize desktop applications to meet user or client requirements. Recommend hardware and software upgrades as needed. Maintain detailed logs of support tickets, resolutions, and maintenance activities. Escalate unresolved issues to higher-level support teams when necessary. Ensure all systems and workstations are operating efficiently. Create and maintain technical documentation and user manuals. Stay updated with emerging technologies and relevant industry trends. Qualifications: Bachelors degree Diploma in a related field. Relevant certifications such as CompTIA A+ , Microsoft Certified: Modern Desktop Administrator Associate , or equivalent. Proven experience in desktop support, IT helpdesk, or similar technical roles. Strong understanding of Windows and macOS environments. Key Skills: Excellent troubleshooting and multitasking abilities. Strong communication and interpersonal skills. Proficient in diagnosing and resolving desktop hardware and software issues. Familiarity with Windows and macOS operating systems. Knowledge of SaaS platforms and remote support tools. Experience supporting AV setups and conferencing tools. Ability to work independently and collaboratively in a team environment. Strong customer service orientation and professionalism. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No

Role & responsibilities Hardware Infrastructure Management: Designing, implementing, and maintaining the school's computer hardware infrastructure, including desktops, laptops, servers, networking equipment, printers, projectors, interactive whiteboards, and other IT peripherals. Ensuring the availability, reliability, and performance of hardware systems to support teaching, learning, and administrative functions. Hardware Deployment and Installation: Planning and executing hardware deployment projects, including hardware procurement, setup, configuration, and testing, to meet the school's technological requirements and objectives. Installing and configuring hardware components, peripherals, and accessories according to manufacturer specifications and industry best practices. Hardware Troubleshooting and Repair: Diagnosing hardware problems, conducting root cause analysis, and implementing solutions to resolve hardware issues promptly and effectively. Repairing or replacing defective hardware components, such as CPUs, RAM, hard drives, motherboards, power supplies, network cards, and display units, to restore functionality and minimize downtime. Hardware Upgrades and Maintenance: Assessing hardware performance and capacity requirements, and recommending and implementing upgrades or enhancements to improve system performance, reliability, and efficiency. Performing routine preventive maintenance tasks, such as cleaning, dusting, and optimizing hardware systems, to prolong equipment lifespan and prevent hardware failures. Inventory Management and Asset Tracking: Managing inventory of hardware assets, including tracking equipment acquisition, deployment, and disposal, maintaining accurate records of hardware inventory, serial numbers, warranties, and service agreements. Conducting periodic inventory audits and asset assessments to ensure compliance with licensing agreements, budgetary constraints, and regulatory requirements. Documentation and Reporting: Documenting hardware configurations, installation procedures, maintenance activities, troubleshooting steps, and resolution outcomes in technical documentation, service reports, and incident tickets. Providing regular status updates, performance reports, and recommendations to IT management, school administrators, and stakeholders on hardware-related matters. Security and Compliance: Implementing security measures and protocols to protect hardware assets from unauthorized access, theft, tampering, or damage. Ensuring compliance with data protection regulations, industry standards, and school policies related to hardware security, privacy, and confidentiality. User Support and Training: Providing technical support and assistance to end-users, including teachers, students, and staff, to address hardware-related inquiries, issues, and requests through in-person support, remote assistance, or helpdesk services. Conducting training sessions, workshops, or demonstrations to educate users on hardware usage, maintenance best practices, IT security awareness, and technology integration strategies. Miscellaneous Tasks: Procurement Assistance: Assisting in the procurement process for hardware equipment and supplies, including researching product options, obtaining price quotes, preparing purchase orders, and coordinating delivery and installation logistics. Vendor Management: Liaising with hardware vendors, suppliers, contractors, and service providers to negotiate contracts, resolve technical issues, coordinate maintenance services, and ensure timely delivery of hardware products and services. Technology Evaluation and Research: Staying informed about emerging hardware technologies, trends, and innovations in the IT industry, and conducting research and evaluations to assess their applicability, feasibility, and potential impact on school operations and educational outcomes. Preferred candidate profile Bachelors degree in electrical engineering, Computer Engineering, or related field: A bachelor's degree in electrical engineering, computer engineering, or a related field is typically required for the position of a hardware engineer in a school. Relevant Work Experience: Previous experience in hardware engineering, IT infrastructure management, or related roles in educational or corporate settings is highly desirable. Experience with hardware deployment projects, troubleshooting complex hardware issues, and managing hardware lifecycle processes is advantageous.

Job Overview We are seeking an experienced and proactive IT Support Engineer to join our team. The ideal candidate will provide expert-level technical support, manage system administration tasks, and contribute to IT projects and process improvements. You will play a key role in ensuring seamless IT operations, delivering outstanding support to end-users, and upholding security and compliance standards. Key Responsibilities Advanced Technical Support & Troubleshooting Deliver expert-level, timely, and efficient technical support to end-users and internal stakeholders via in-person, phone, email, and remote tools. Diagnose and resolve complex hardware (desktops, laptops, printers, mobile devices, servers), software, operating systems (Windows, macOS, Linux), and network connectivity issues. Perform root cause analysis for recurring incidents and implement preventative solutions. System Administration & Maintenance Administer and maintain user accounts, permissions, and groups in Active Directory, Azure AD, GSuite, or similar identity management systems. Manage and configure business applications (e.g., Microsoft 365, Google Workspace, Zoom). Assist with setup, configuration, and basic troubleshooting of network devices (routers, switches, Wi-Fi access points). Participate in deployment, configuration, and ongoing maintenance of corporate hardware and software assets. Manage AV setup and support. Process Improvement & Documentation Identify and implement opportunities to streamline IT support processes and enhance user experience. Develop and maintain technical documentation, knowledge base articles, and user guides. Contribute to IT policies, standards, and best practices. Utilize IT Service Management (ITSM) tools (e.g., Jira Service Desk) for efficient ticket management and reporting. Project Involvement & Collaboration Lead or contribute to IT projects such as system upgrades, software rollouts, hardware refreshes, and office moves. Collaborate with other IT teams (Network, Systems, Security) to resolve cross-functional issues. Train and onboard new employees on IT systems and best practices. Security & Compliance Enforce IT security policies and procedures, including antivirus, patch management, and data protection. Educate users on security best practices and phishing awareness. Assist in maintaining IT asset inventory and lifecycle management. Qualifications Bachelors degree in Computer Science, Information Technology, or related field (or equivalent practical experience). Minimum 5 years of progressive experience in IT Support, Desktop Support, Help Desk Tier 2/3, or similar roles. Demonstrated expertise in: Microsoft Windows (10/11) and macOS. Microsoft Office 365 suite (Outlook, Word, Excel, SharePoint, Teams) and Google Workspace. Active Directory and/or Azure Active Directory management. Network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). Hardware diagnostics and repair. Remote support tools and techniques. Experience with ITSM platforms and ticketing systems (e.g., Jira Service Desk, ServiceNow). Scripting experience (PowerShell, Python) for automation is highly desirable. Relevant certifications (CompTIA A+, Network+, Security+, Microsoft 365 Certified: Modern Desktop Administrator Associate, etc.) are a significant advantage. Skills & Attributes Exceptional problem-solving and analytical skills; methodical approach to technical challenges. Excellent verbal and written communication; ability to explain technical concepts to non-technical users. Strong customer service orientation; patient, empathetic, and professional demeanor. Ability to work independently, prioritize tasks, and manage multiple requests in a fast-paced environment. Strong desire for continuous learning and staying updated with new technologies.

Troubleshooting for desktop, laptop, Lan, Switch, Passbook kiosk, Outlook & printer in terms of hardware & configuration. Monitor & track incident & request ticket to ensure timely resolution & adherence to SLA. Required Candidate profile Exp-1yr+ Location-Baroda Skills-Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers Any queries-kanchan@peshr.com/9867762401

Key Responsibilities: Set up and configure workstations, routers, and basic networking infrastructure. Provide first-line support for hardware and software issues across the firm. Install, configure, and maintain Microsoft 365 services, including Outlook, Teams, SharePoint, and AI-powered features like Copilot in Word, Excel, and Outlook. Assist in the setup and management of SharePoint sites and document libraries. Troubleshoot connectivity, software, and system issues efficiently. Support staff in navigating and configuring various software platforms. Assist in the development and implementation of internal systems and workflows. Assist in automating internal processes using tools like Power Automate or AI-based scripting. Stay current with emerging technologies, including AI tools, and recommend solutions to improve efficiency. Preferred candidate profile: Educational Background: Certificate IV or Diploma in Information Technology, Networking, or a related field. Bachelors degree in Information Technology, Computer Science, or a related discipline (preferred but not essential). Certifications (Highly Regarded): CompTIA A+ (for general IT support knowledge) CompTIA Network+ (for networking fundamentals) Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification (for understanding IT service management) Soft Skills: Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks. A proactive and customer-focused approach. Experience: 1-3 years in a similar IT support or helpdesk role. Experience working in a professional services environment (e.g., accounting, legal, consulting) is a plus.

End-User Support : Provide first-level technical support for desktops, laptops, printers, and applications. System Setup : Install, configure, and troubleshoot Windows OS, MS Office, and ERP software. Hardware Maintenance : Diagnose and replace faulty hardware components (RAM, HDD, etc.). Network Support : Assist with LAN/Wi-Fi issues, printer sharing, and VPN setup. User Management : Create and manage Active Directory user accounts and permissions. Security Compliance : Monitor antivirus, system updates, and ensure data protection policies are followed. Documentation : Maintain logs of issues and IT asset inventory using help desk tools. Role & responsibilities Collaboration : Coordinate with network and system teams for escalations. Technical Qualifications : Working knowledge of Windows OS, Office 365, basic networking, and ITIL preferred. Regards Dinagaran R rajideena2305@gmail.com

Hiring for USA based Multinational Company (MNC) We are looking for a Technical Support Engineer to provide high-quality technical assistance to our customers or internal users. You will diagnose and troubleshoot software or hardware issues, respond to customer queries in a timely manner, and ensure problems are resolved efficiently. The ideal candidate is a problem solver with a strong technical background and excellent communication skills. Provide technical support via email, phone, chat, or ticketing systems to resolve product-related issues. Diagnose, troubleshoot, and resolve hardware, software, and network-related problems. Escalate complex issues to appropriate engineering teams with clear documentation. Guide customers through problem-solving steps, including remote desktop support when needed. Document technical issues and solutions in knowledge bases or support documentation. Collaborate with QA, product, and development teams to report bugs and feature requests. Ensure high levels of customer satisfaction through timely and accurate problem resolution. Continuously update technical skills and product knowledge. Strong understanding of operating systems (Windows, Linux, macOS) and networking basics Proficiency in troubleshooting tools and remote desktop applications Excellent problem-solving and critical thinking skills Strong written and verbal communication abilities Familiarity with ticketing systems (e.g., Zendesk, Jira, Freshdesk)

We are looking for a Project Manager for our ongoing projects. Work closely with team members to ensure all project requirements, deadlines and schedules are met.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Hospital Industry Madhyamgram Salary: 20k to 30K JD- Hospital software maintenance, Monitoring and maintaining networks and servers, Upgrading, installing and configuring new hardware and software, CCTV Camera Maintaining, Provide IT support Required Candidate profile Qualification: Any Graduate Experience: Min. 2 to 5 Years experience as Desktop Support/ IT Admin/ Hardware & Networking CONTACT:- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global

Job description Use JD Job Title IT Service Technical Analyst Location Pune, India Experience 1-3 years Johnson Controls is seeking a motivated IT Service Technical Analyst with 1 to 3 years of experience to join our dynamic team in Pune. The ideal candidate will assist in the analysis, design, and implementation of IT solutions that meet business requirements. You will work closely with stakeholders to gather requirements, troubleshoot issues, and ensure the effective delivery of IT services. Key Responsibilities Assist in the analysis of user requirements and develop functional specifications for IT solutions. Provide support for IT systems, including troubleshooting and resolving technical issues. Collaborate with cross-functional teams to ensure seamless integration of IT solutions. Document processes, procedures, and system configurations for reference and training. Stay updated with the latest technology trends and best practices in IT. Required Skills Bachelor s degree in IT, Computer Science, or equivalent experience required. 1 to 3 years of experience in IT support or a related field. Strong troubleshooting skills with knowledge of various operating systems. Familiarity with IT service management tools and ticketing systems. Excellent communication skills and the ability to work with both technical and non-technical users. Proactive attitude with a focus on continuous improvement. Awards and Recognitions Great Place to Work-Certified, Oct 2023 - Oct 2024. Honored with a NASSCOM Enterprise Cloud Adoption Award for commitment to leveraging cloud technology for sustainability. Join us in providing exceptional support and solutions to our customers!

Senior IT Support Specialist (Service Desk) - Mumbai - First Advantage Goregaon, Maharashtra, India Play Video Job Info Why First Advantage Apply Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thanes (Hiranandani) Joining time needed : 15 days /Immediate