2841 It Support Jobs - Page 5

As a Helix Support / Technical Support Analyst at Mller's Solutions, you will play a crucial role in providing exceptional technical support for Helix environments. Your responsibilities will include: - Providing first-level technical support for Helix users, addressing inquiries and resolving issues promptly. - Troubleshooting and diagnosing problems related to Helix Core, including configuration, integration, and performance issues. - Assisting in the onboarding and training of clients on Helix functionalities and best practices. - Documenting technical issues and solutions in detail to create a knowledge base for internal and customer use. - Collaborating with development and DevOps teams...

As a Helix Support / Technical Support Analyst at Mller's Solutions, you will play a crucial role in providing exceptional technical support for Helix environments. Your responsibilities will include: - Providing first-level technical support for Helix users, addressing inquiries and resolving issues in a timely manner - Troubleshooting and diagnosing problems related to Helix Core, including configuration, integration, and performance issues - Assisting in the onboarding and training of clients on Helix functionalities and best practices - Documenting technical issues and solutions in detail to create a knowledge base for internal and customer use - Collaborating with development and DevOps...

**Job Description** As an Executive & Workplace Operations Coordinator at POLYGON STUDIOS India, you will be responsible for ensuring the smooth day-to-day operations of the office and providing essential support to senior executives. Your role will involve a diverse range of tasks encompassing HR support, general administration, basic IT troubleshooting, and executive assistance. Your proactive and organized approach will be crucial in maintaining the efficiency of our workplace and supporting both our team members and processes effectively. **Key Responsibilities** - **Executive Assistance:** - Provide administrative and scheduling support to senior executives. - Organize meetings and coor...

IT Infrastructure Intern Job Description Job Title: IT Infrastructure Intern Job Summary: We are seeking a highly motivated and detail-oriented IT Infrastructure Intern to assist in managing and maintaining our organization's IT infrastructure. This is an excellent opportunity for students or recent graduates to gain hands-on experience and develop skills in IT infrastructure. Key Responsibilities: 1. Assist in infrastructure management: Help manage and maintain IT infrastructure, including servers, storage, and networks. 2. Monitor system performance: Assist in monitoring system performance, identifying issues, and implementing solutions. 3. Documentation: Maintain accurate documentation of...

Responsibilities: * Provide end user support with IT systems and troubleshoot issues * Manage IT operations, including SQL database maintenance and Excel reporting Support daily IT operations and maintenance activities

IT Administrator Job Description: Motivated IT Administrator with 3-5 years of experience in IT infrastructure and support. Strong foundation in networking, firewall management, and hardware troubleshooting. Familiarity with Microsoft Azure is an added advantage. Excellent team communication skills and a passion for learning and solving new challenges. Key Responsibilities: Provide day-to-day support for IT infrastructure, including desktops, laptops, printers, and network devices. Configure, monitor, and manage firewalls and network security settings. Perform hardware diagnostics and repairs to ensure system reliability and performance. Support network setup and troubleshooting, including r...

Role & responsibilities Essential Job Functions : Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and co...

The IT Executive is responsible for leading and managing the organization's IT infrastructure and operations. The IT Executive will drive technology initiatives, manage IT teams, and ensure secure and efficient IT operations. Required Candidate profile * Oversee day-to-day operations of IT systems, including network infrastructure, hardware, and software applications. * Manage IT projects such as system upgrades, migrations, and technology rollouts.

We are seeking a highly skilled IT SPOC (Single Point of Contact) with a background in Computer Engineering / BSc IT to oversee IT d, and Network Security are maintained as per company policies and regulatory standard. Required Candidate profile Minimal of 3 to 4 years in IT support preferably in Contact Center locations, information security, or infrastructure management. Strong knowledge of IT asset management, and compliance requirements.

EUC / Network Smart Hands Engineer On Call/Casual Roles and Responsibilities EUC / Network Smart Hands Engineer On Call/Casual Location : Noida, Mumbai, Bangalore, Chennai (Multiple Sites Onsite Support) Employment Type : Independent Contractor / On Call/Casual Basis Work Mode : Onsite (Field Support / On-Demand/Casual) Role Overview : We are looking for an experienced EUC (End User Computing) / Network Smart Hands Engineer to provide onsite technical support under an On Call/ Casual model across client locations in India. The ideal candidate should have strong troubleshooting skills in desktop, laptop, printer, and network hardware, along with hands-on experience handling break-fix, install...

Role Summary The IT Support Engineer will be responsible for providing end-to-end technical support for all plant-level IT systems including production floor equipment, hardware, network infrastructure, shop-floor applications, and user devices. They will ensure high system uptime, timely troubleshooting, preventive maintenance, and adherence to IT standards, while supporting day-to-day operations critical to manufacturing continuity. Key Responsibilities Technical Support Provide first-line and second-line support for desktops, laptops, printers, scanners, handhelds, PLC-connected systems, and production terminals. Diagnose and resolve hardware, software, and network issues raised by plant ...

Candidate have their own laptop is mandatory for the requirement. Its 1 Year contractual job right now. technical skills include knowledge of operating systems, hardware, networking, and common software. Email id- ta6@nippondata.com

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Address user tickets regarding hardware,software and networking Network troubleshooting,Ethernet & IP configuration Networking Concepts Basic server Knowledge 2015 to 2025 batches Male candidates only

Managing Active Directory based Networks running on Windows 2008/2012/2016 Domain Controllers. Managing Microsoft Office 365 Platform (Exchange/SharePoint/Teams) Setup and manage VMWare, esxi, and Hyper-V hosts. Setup and manage Windows (2008/2012/2016) and Linux (Ubuntu/CentOS) based Servers. Setting up instances on Amazon Web Services and managing the same. Setting up database Servers (MySQL and Microsoft SQL Server) and supporting the installations. Technology in implementing the processes and practices to prevent data leakage at the Server, Client and Firewall levels. Responsible for managing all the hosted infrastructure. Domain registration & configuration on webhosting platforms. End ...

Provide high-quality remote support and resolve tickets. Troubleshoot end-user issues. Manage users in Azure AD, O365, Intune etcCollaborate with stakeholders to ensure smooth IT operations. Monitor recurring issues and recommend long-term solutions Required Candidate profile 4+ years of IT support experience with US clients (preferred). Strong in Azure Active Directory, Windows Server, Office 365, Intune. Expertise in supporting Windows/macOS, Android & iOS devices.

Managing Active Directory based Networks running on Windows 2008/2012/2016 Domain Controllers Managing Microsoft Office 365 Platform (Exchange/SharePoint/Teams)Setup and manage VMWare, esxi, and Hyper-V hosts Setup and manage Windows (2008/2012/2016) and Linux (Ubuntu/CentOS) based Servers Setting up instances on Amazon Web Services and managing the same Setting up database Servers (MySQL and Microsoft SQL Server) and supporting the installations Technology in implementing the processes and practices to prevent data leakage at the Server, Client and Firewall levels Responsible for managing all the hosted infrastructure Domain registration & configuration on webhosting platforms End point use...

Job description System Admin Level 1 to help support our customer base, both directly and indirectly. The activity required interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems in the hosting Environment Major Duties /Responsibilities Treat all customers in a professional, respectful manner Handling Technical support tickets from web hosting customers Supporting the roll-out of new applications Provide client support and technical issue resolution via email, phone, and other electronic media Troubleshooting a variety of technical issues customers are having with their web hosting services Prioritizing and managing many open ticket...

We are looking for a technically skilled and proactive IT & IoT Support Engineer to support our Factory Digitalization and Smart Factory initiatives at our Chennai facility. This role will act as the on-ground coordinator between the Faridabad software development team and the Chennai factory operations team, ensuring smooth integration, monitoring, and support of IoT gateways, PLC connections, and related IT infrastructure. Roles and Responsibilities Key Responsibilities: Provide on-site technical support for Smart Factory and IoT applications. Assist in connecting and configuring IoT gateways, sensors, and PLCs for machine data acquisition. Coordinate with the Faridabad development team fo...

Extramarks is one of India's foremost education technology companies, trusted by over 15,000 schools to drive digital transformation in classrooms. Since our founding in 2007, we have been at the forefront of revolutionizing how schools teach and how students learn through powerful, tech-enabled academic solutions that align with the National Education Policy (NEP) and the evolving needs of modern learners. Key Responsibilities Project Implementation & Monitoring Oversee implementation of ICT-enabled education initiatives in all government schools within the district. Ensure the timely setup and functioning of ICT labs and digital classrooms. Monitor the performance of ICT instructors and ve...

Duties: Proven working experience of 1+ years in enterprise technical support, IT -support or as a technical engineer Knowledge of MS SQL Server and SSIS. Knowledge of .Net Core will be a -plus. Strong problem-solving skills Excellent written and verbal communication skills Provide L2 Support. Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Prepare accurate and timely reports...

Job Description Roles & Responsibilities : Major scope: The IT Support Specialist is close to the customer (usually local to a certain location or region), an active listener with an open ear and a helpful hand for the customer s IT problems. This covers the first and second level support as well as the day-to-day operations of IT products, services or solutions. As first point of contact for BD customers, this role is a strong contributor to the image building for BD. Overall Task: Provides 1st/2nd level support for customer problems. Recommends system modifications to reduce user problems. Interacts with several units and teams to restore service and/or identify and correct core problems. ...

Job_Description":" Title: Contact Center Administrator Department: IT Support Services Grade: Status: Effective Date: Section 1: Position Summary The Contact Center Administrator is responsible for day-to-day operation and management of the Contact Center as a Service (CCaaS), NICE CXone call center environment, maintaining a disciplined and stable call center environment for associates to handle contacts, platform administration, support tickets, testing and production. The Call Center Administrator is the CCaaS expert working with the business to support the call center modifications leveraging the NICE CXone platform and ancillary applications. Section 2: Job Functions, Essential Duties a...

Responsibilities Handle incoming calls, tickets, and chat messages from users. Ensure user queries or issues are captured, validated, and triaged for further processing. Provide support with technical queries via phone/remote. Identify, investigate, and diagnose issues. Follow the Incident Lifecycle as defined by our processes. Create and maintain KB articles for issues. Timely ticket logging, prioritizing, escalation to resolver groups, progress updates till resolution. Resolution of tickets within provided and agreed SLA. Escalate the incident to the next line of support based on agreed process. Flexible 24/7 support and rotational shifts. Adherence to Service Desk policies and procedures....

Role Summary The IT Support Engineer will be responsible for providing end-to-end technical support for all plant-level IT systems including production floor equipment, hardware, network infrastructure, shop-floor applications, and user devices. They will ensure high system uptime, timely troubleshooting, preventive maintenance, and adherence to IT standards, while supporting day-to-day operations critical to manufacturing continuity. Key Responsibilities Technical Support Provide first-line and second-line support for desktops, laptops, printers, scanners, handhelds, PLC-connected systems, and production terminals. Diagnose and resolve hardware, software, and network issues raised by plant ...

Role Summary The IT Support Engineer will be responsible for providing end-to-end technical support for all plant-level IT systems including production floor equipment, hardware, network infrastructure, shop-floor applications, and user devices. They will ensure high system uptime, timely troubleshooting, preventive maintenance, and adherence to IT standards, while supporting day-to-day operations critical to manufacturing continuity. Key Responsibilities Technical Support Provide first-line and second-line support for desktops, laptops, printers, scanners, handhelds, PLC-connected systems, and production terminals. Diagnose and resolve hardware, software, and network issues raised by plant ...