661 It Support Jobs - Page 4

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 8105833817 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606521172 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, and track incidents and service requests in the ITSM system (e.g., ServiceNow, Jira, Freshservice). Provide support for Windows, macOS, Office 365, VPN, printers, and mobile devices. Follow standard procedures and protocols for issue resolution and escalation. Ensure proper documentation of incidents, problems, and solutions in the knowledge base. Assist in onboarding/offboarding users, including account creation, equipment setup, and access rights. Maintain excellent communication with users throughout the lifecycle of support requests. Collaborate with other IT teams to resolve complex issues. Identify recurring issues and suggest improvements or preventive measures. Required Qualifications: 08 years of experience in a service desk, help desk, or IT support role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with ITSM tools and remote support solutions. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Customer-first mindset with the ability to manage multiple tasks effectively. Preferred Qualifications: IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft 365 Certified). Experience in supporting Active Directory, Exchange, VPN, or cloud-based systems. Knowledge of ticketing systems like ServiceNow, Zendesk, or similar platforms. Familiarity with security best practices. Contact Aditya - 9686682465 / 7259027282 / 7259027295 / 7760984460 / 9900024811

Roles and Responsibilities Provide technical support to end-users for desktop-related issues, including hardware and software troubleshooting. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot network connectivity issues and perform basic networking tasks such as configuring firewalls and routers. Assist in installing Windows operating systems on new devices and perform routine maintenance tasks like updating drivers and firmware. Collaborate with team members to resolve complex technical issues that require escalation. Desired Candidate Profile 2-5 years of experience in IT support or related field (desktop administration). B.Tech/B.E. degree from a recognized university in any specialization. Strong knowledge of desktop support principles, including hardware installation, configuration, and troubleshooting. Proficiency in installing Windows operating systems and performing routine maintenance tasks. Experience with Outlook configuration setup.

Essential Functions : Support our UK technical operations Answers all incoming calls and IT emails providing Level 1& 2 & 3 support in a timely manner. Enters appropriate and usable data into CRM IT Technical Support Ticketing system. Provides troubleshooting assistance through the use of remote controls tools such as Proxy Master and VNC Client to connect to customers for remote support. Interprets, analyzes, diagnoses, documents, and resolves Level 1 IT issues related to internally supported hardware and software within first call. Diagnoses and solves immediate complex questions and problems related to application software, operating systems, and antivirus. Installs, diagnoses, and resolves Level 1 problems for hardware, peripherals, and software systems. Manages internet security via Websense; adds and removes objects as well as manage permissions. Maintains Time Management system (Kronos); including configuring, installing, and troubleshooting malfunctions. Creates simple queries and runs pre-written stored procedures in SQL Server 2008. Performs basic administrative and security tasks for a variety of applications and software, including but not limited to MS Sharepoint, Great Plains, Kwiktag, DL Plus, Kronos, Active Directory, BrainShark, and Exchange. Provides outstanding customer service and responsiveness to all end-users across all locations. Guides users through step-by-step solutions. Assists users in operating IT equipment. Provides technical assistance and training, and recommends remedial actions, as needed. Escalates complex issues to different IT Teams, as necessary. Communicates resolution status proactively to ensure customer timeframe expectations are met or exceeded. Creates, assigns, and reopens tickets to appropriate IT Technical Support office. Follows-up on open tickets, unresolved tickets, scheduled hardware and software upgrades, systems level problems, tickets that are escalated to other departments, and non-urgent after-hours messages to ensure progress and completion of requests. Establishes and maintains strong working relationships with various Company departments and team members. May serve as resource to other team members in resolution of technical issues. May contribute to library of Knowledge Base articles. Education and Experience: High School Diploma or GED. Experience providing technical support for Mac and Apple products Strong communication skills with the ability to speak clearly and understand what is being said to them. Experience supporting international users over the phone and through live chat. Strong technical skills and experience supporting enterprise applications, such as Active Directory, SharePoint , Teams, OneDrive, and Mac OS. Ability to document knowledge articles for new problems that come up during the day-to-day. Note: Initial 1 or 2 Months would be a Night shift for training purposes. Timing for this role: General Shift- Monday to Friday 10:30 am to 7:30 pm IST.

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606557106 / 9606556306 / 9606553806 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606557106 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606557106 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 4 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location-Bangalore & Pune Immediate Joiner Only

Hiring for International Technical Support - Voice The L1 Support Agent will serve as the first point of contact for end users seeking technical assistance related to retail IT systems. This role is critical in ensuring smooth store operations by resolving incidents, escalating issues appropriately, and maintaining high customer satisfaction. Technical Competencies Troubleshooting and support of: Software: Windows, Mac, Linux/Unix, Mobile Device Management, Android, iOS, etc. Hardware: Point of Sale, Self-Checkout, telephony, printers, workstations, PC, network devices, mobile devices, computer peripherals. Remedy and ServiceNow. A+ certification or equivalent certification through contractor internal training and certifications. Eligibility-min 6 months to max 5 years of international voice experience into customer support/technical support. Qualification-10+2, Any Grad/Post Grads CTC- min 3.5 LPA to 6 LPA Shifts-Rotational shifts/Rotational week offs Transportation- 2 way cab provided Work Location- Hyderabad Notice Period-Immediate joiners Work from Office only. Interested candidates can share their profiles to below email id santhoshi@nxthireindia.com

Hiring: Desktop Support Engineer Location: Chennai Exp: 0–3 yrs Join our dynamic team! Provide tech support, troubleshoot systems & maintain IT setups. Coordinate with IT vendors when required. Freshers welcome! HR : +91 9962 999902 / 739756 7336

Role & responsibilities Minimum 3-5 years work experience with managing an IT Infrastructure portfolio for a large / Mid-size organization. Provide technical support to end-users for hardware and software issues. Install, configure, and troubleshoot desktop systems, workstations, and applications. Diagnose and resolve hardware and software issues. Set up and configure new laptops, desktops, and peripherals. Install and configure software applications and operating systems. Maintain the inventory of all equipment, software, and software licenses. Manage security solutions, including firewalls, anti-virus, and intrusion detection systems. Provide support for network connectivity or related network issues for the user community. Ensure all incidents and service requests are logged and updated promptly within the ticketing system. Collaborate with IT team members to ensure efficient operation of the organization's desktop computing environment. Provide orientation and guidance to users on how to operate new software and computer equipment. Install, configure, and maintain security infrastructure tools, including firewalls, intrusion detection/prevention systems, endpoint protection, virtualization etc. Configure and manage Active Directory (AD) and DNS. Implement and maintain network infrastructure, including firewalls and security measures. Document and track technical issues and resolutions. Preferred candidate profile Proven work experience as an IT Support Engineer / Technical Support Engineer, or similar role. Strong knowledge of Windows and Mac operating systems. Hands-on experience with desktop and laptop hardware troubleshooting and repair. Experience with software installation, configuration, and troubleshooting. Knowledge of Active Directory (AD), DNS configuration and management. Knowledge of network fundamentals including LAN, WAN, VPN, wireless networks and Firewalls to ensure connectivity and data transmission efficiency. Ability to prioritize and manage multiple tasks simultaneously. Excellent problem-solving and communication skills. Customer-oriented and ability to provide excellent customer service. Ability to work in a team environment. Network infrastructure management (firewalls, routers, switches). Operating system installation, configuration, and maintenance (Windows). Hardware and software troubleshooting. Firewall configuration and security measures.

Role & responsibilities Preferred candidate profile Physically work on handling IT Asset inventory, IT Hardware, Application, and Workstation troubleshooting. Hands-on experience in MTR solutions, AV device handling, and basic troubleshooting Experience in Windows/ MAC OS & Good communication skills with the ability to converse comfortably with Senior Leaders (VIPs) To provide support for on-call escalations and do root cause analysis of the given issue. To independently resolve tickets within the agreed SLA of ticket volume and time. To adhere to quality standards, regulatory requirements, and company policies Work on value-adding activities such as Knowledge base update and management, Training freshers, coaching analysts Working knowledge of Service now tool. Exceptional time-management and multitasking abilities Bachelors degree in computer science or similar Prior 3+ years of experience in desktop support or related field. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.

Hiring : Technical support (Intl. voice) Exp: min. 1 year of experience in tech voice support (Intl.) CTC: up to 4 LPA Location: Pune (Hinjewadi) 24*7 rotational night shifts/ WFO Contact:9653852049 (HR Gaurav)

Hi, Knowledge of cloud computing and types of cloud computing Knowledge of Mail server settings – IMAP , POP and SMTP Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC Contact Veera-9071318133

BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have experience handling BMC Remedy ITSM across modules ARS/ SRM/SLM/ SmartIT/ Smart Reporting/ CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).

Designation : IT & Admin Executive Qualification : IT Graduate Experience : 3-5 years Location : Navi Mumbai Job Description: Installing, configuring and diagnosing of computer hardware, networks, printers, scanners and software. Excellent knowledge of installing an all types of windows application including latest OS, Outlook mail configuring and MS teams. Good knowledge of managing video conferencing system. Good understanding of active directory users, computers and user rights, workstation joining to domain etc. Replacing and upgrading defective or outdated components when necessary. Researching and recommending new approaches to improve the networked computer system. Basic knowledge of Server virtualization, VMWare and Firewall. Well knowledge of network cabling, Internet, LAN, VPN & WAN. CCTV surveillance system configuring, monitoring and maintains. Telephone intercom system maintenance. Maintenance of Time attendance system and Door access control. Support admin team with administrative activities. Skills: Good with MS office Good written and verbal communication Good knowledge of network cabling, Internet, LAN, VPN & WAN.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606557106 / 9606556306 / 9606553806 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Roles & Responsibilities - Dental Intraoral scanner management, Preventives and administration Managing and installing IT infra including Laptop, desktop, modem/routers, NW printers, CCTV etc. Handling IT issues related to scanners promptly. Monitoring internet and coordinating with Dental OEM, ISP & other third-party vendors for support Handling queries and helping users in optimal use of systems and application IT and Scanner Inventory management Carry out regular preventives and keep all devices in healthy state Own Conveyance (Must) Job Role - IT executive Qualification - Graduate Experience - Minimum 2 years Job Type - Full time Location - Bangalore SKILLS REQUIRED Ability to provide support to local as well as remote locations. Knowledge of remote access tools, hardware, and software troubleshooting Working on weekends and support telephonically during off days Have worked on application support in handling user queries and training

Description Senior Tech Support Systems Administrator Reporting to the IT Support Team Lead, the person in this role will own the endpoint management, patch compliance, and software asset lifecycle across our global IT environment. This position plays a vital role in maintaining a secure, up-to-date, and efficient computing environment for our global workforce serving as the subject matter expert for Tanium, overseeing our endpoint management and patch deployment processes, and leading efforts related to software asset management (SAM), including license tracking, renewals, and compliance. Key Responsibilities Administer an optimize the Tanium platform for endpoint management, patching, inventory, and compliance Lead the design, scheduling, testing, and deployment of the regular endpoint patching cycle for Windows and MacOS endpoints Monitor endpoint health, ensure high compliance rates, and troubleshoot patch failures Maintain up-to-date dashboards and reports to track patch compliance and software deployment metrics Manage software asset inventory across all endpoints, ensuring accurate records of installed software, license usage, and renewal dates Collaborate with global IT support teams to align system management practices and ensure endpoint standardization across regions Create and maintain documentation, including SOPs, troubleshooting guides, and compliance reports Provide Tier 3 support for endpoint-related escalations, acting as a technical liaison between support teams and infrastructure/security SMEs Coordinate with vendors for tool upgrades, support and integration efforts Required Qualifications 5+ years of experience in IT systems administration or endpoint management 3+ years hands-on experience with Tanium and Intune Strong understanding of Windows and MacOS operating systems and patch cycles Experience with software asset management processes and tools Proven ability to work independently and collaboratively with global teams in a distributed environment Excellent communication skills, particularly in working across time zones and cultures Preferred Qualifications ITIL certification or knowledge of ITSM practices Experience with PowerShell and other scripting tools Familiarity with enterprise security frameworks and compliance requirements Exposure to additional endpoint management tools Work Environment and Expectations This is a global role requiring frequent flexibility for meetings with US-based colleagues Role may include occasional after-hours (or before-hours) support during patching windows or incidents Benefits and Perks at Rightpoint 30 Paid leaves Public Holidays Casual and open office environment Flexible Work Schedule Family medical insurance Life insurance Accidental Insurance Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc. Continuous Training, Certifications, and Learning Opportunities First-hand experience dealing with security incidents. EEO Statement

Job Description. Job Summary:. We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. As an entry-level position, this role is ideal for recent graduates looking to start their careers in IT support. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance and will provide initial support and troubleshooting for various IT issues.. Key Responsibilities:. First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email or Self Ticket.. Troubleshooting: Identify, diagnose, and resolve basic technical issues related to hardware, software, and network connectivity.. Ticket Management: Log and track all incidents and service requests in the ticketing system, ensuring accurate and detailed documentation.. User Support: Assist users with password resets, account unlocks, and basic application support.. Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution.. Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides.. Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times.. Team Collaboration: Work collaboratively with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes.. Qualifications:. Education: Bachelor's degree in Information Technology, Computer Science, or a related field( B,sc, BCA ,B.tech). Technical Skills: Basic understanding of computer hardware, software, and networking concepts.. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.. Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail.. Customer Service: A customer-centric mindset with a passion for helping others.. Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.. Team Player: A collaborative team player with a willingness to learn and grow.. Preferred Qualifications:. Certifications: Relevant certifications (e.g.ITIL Foundation) are a plus but not required.. Internship Experience: Prior internship or practical experience in an IT support role is advantageous.. What We Offer:. Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and inclusive work environment. Hands-on training and mentorship from experienced IT professionals. Additional Information. At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.?Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.. Diversity,?equity and?inclusion (tietoevry.com). Show more Show less