2056 It Support Jobs - Page 4

JOB RESPONSIBILITIES:- Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application. Help clients for mobile application installation process and educate them for the utilisation. Having hands on experience about MS office. Follow up with clients to ensure their systems are functional Help to create user manual and functional document preparation SKILLS REQUIRED:- Proven work experience as a Software support assistant. Proven experience as a help desk technician or other customer support role. Hands-on experience with Windows. Excellent problem-solving and multitasking skills. Customer-oriented attitude.

Key Responsibilities Client Interaction : Handle inbound and outbound calls to assist clients with queries regarding our software and services. Lead Generation : Engage with potential clients, understand their requirements, and pass qualified leads to the sales team. Technical Support : Provide basic troubleshooting assistance over calls and guide users on software usage. Follow-ups & Customer Satisfaction : Maintain regular follow-ups with clients to ensure service satisfaction. CRM Management : Update and maintain call logs, client data, and service requests.

Key Skills Required Excellent English Verbal and Written comms. Must have Grammar and Sentence construction skills as every single ticket needs email drafting to Clients/Users. Must have Calls, Emails and Chat etiquette to manage Users professionally. Must have International Inbound Call handling experience along with Email and Chat Supporting skills (Preferably UK). It must be technical troubleshooting related experience. IT Support experience is must (Calls, Chats and Emails). Must have worked in fast paced IT environment with capability to resolve ticket in a timely manner. Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrast...

Key responsibilities Lead operational security initiatives across infrastructure and cloud environments Implement and maintain network security controls, including firewalls and segmentation Conduct vulnerability assessments and manage remediation workflows Drive adoption of Zero Trust principles across systems and services Oversee access control policies and identity management practices Coordinate and respond to security incidents and investigations Perform regular security audits and configuration reviews Develop and enforce backup and recovery strategies aligned with security policies Apply security hardening techniques across endpoints, servers, and cloud assets Align operational practi...

Role Overview: As the main point of contact for IT support, you will handle user inquiries through various communication channels like phone, email, chat, or ticketing systems. Your primary responsibility will be to troubleshoot and resolve hardware, software, network, and system issues promptly and efficiently. Additionally, you will provide step-by-step guidance to users for issue resolution and ensure proper documentation for future reference. Key Responsibilities: - Serve as the main point of contact for IT support - Troubleshoot and resolve hardware, software, network, and system issues - Provide step-by-step guidance to users for issue resolution - Escalate complex technical issues to ...

Role Overview: As an IT Solutions Consultant at DHL IT Services, you will be part of a global team of over 5600 IT professionals dedicated to connecting people and driving the global economy through innovative and sustainable digital solutions. Operating beyond borders, you will play a crucial part in ensuring the timely delivery of DHL packages worldwide while maintaining the security of customer data. Your role will involve analyzing custom requirements and message specifications with relevant authorities to provide solutions that align with regulatory standards for Business Partners in DHL Express. Collaboration with other IT support teams will be essential in troubleshooting complex issu...

As a Practice Delivery Executive (PDE) at NTT DATA, you will play a crucial role in overseeing the end-to-end delivery of all NTT Data services for a specific client. Your responsibilities will include: - Ensuring the delivery quality, client satisfaction, crisis management, and the development of client improvement plans. - Leveraging industry best practices and thought leadership to drive client transformation, delivery excellence, profitable growth, and year-over-year cost reductions. - Managing financial aspects such as revenue/cost/margin forecasts, cost management, and ramp-up/ramp-down of resources aligned with annual operating plans. - Collaborating with the Client Executive to devel...

Role Overview: As a Junior Information Technology Engineer at VITAL INTELLIGENCE TECHNOLOGY PRIVATE LIMITED, headquartered in Ahmedabad, Gujarat, you will be responsible for managing and supporting IT systems to ensure the seamless operation of the technology infrastructure. With a minimum of 1 year of work experience, you will have a solid foundation in IT Support, IT Infrastructure Management, and Network Administration. Key Responsibilities: - Assist with troubleshooting, system performance evaluation, and user management for optimized business operations. - Design, implement, and maintain secure and efficient IT infrastructures. - Configure, support, and monitor LAN/WANs. - Utilize Confi...

Role Overview: You will be responsible for providing IT support and operations in the banking sector, specifically focusing on digital banking, mobile banking, treasury, IT infrastructure, fintech, and internet banking. As a General Banking Professional with relevant experience in IT, Digital Banking, and Treasury, you will play a crucial role in supporting various IT functions within the banking industry. Key Responsibilities: - Providing IT support and operations for digital banking services - Managing mobile banking platforms and ensuring smooth operations - Handling treasury IT functions to support financial operations - Maintaining and managing IT infrastructure in the banking sector - ...

Hiring Support Engineers (Freshers) to manage hardware/software issues. Troubleshoot networks, install systems, handle tickets & ensure smooth IT operations for end-users. Required Candidate profile Any Graduate/Diploma with basic OS, hardware & networking knowledge. Strong communication, problem-solving & eagerness to learn. Only Male Candidates Freshers (2020 - 2024 passed outs) can apply.

**Role Overview:** As an Admin Executive at Voxelgrids Innovation Pvt Ltd, a pioneer in the MRI manufacturing space in India, you will play a crucial role in ensuring the smooth operations of our facilities. Your responsibilities will include contract management, facility maintenance, inventory administration, IT support, security supervision, housekeeping oversight, infrastructure planning, and vendor negotiation. **Key Responsibilities:** - Manage contracts related to facility operations - Oversee facility maintenance and ensure smooth operations - Administer inventory effectively - Provide IT support as needed - Supervise security measures - Ensure proper housekeeping standards are mainta...

Responsibilities: * Provide remote support for hardware issues * Troubleshoot software problems with team collaboration * Install OS, Outlook, Microsoft Teaams,VPN on Windows systems * Maintain network security through configuration management Health insurance Provident fund Annual bonus

L1 IT Support Engineer Position: 3 Openings Experience: 1-2 Years Key Responsibilities: Provide first-level technical support for hardware, software, and networking issues with a strong focus on clear and professional communication. Deliver outstanding customer service through face-to-face, phone, and electronic interactions, ensuring a seamless end-user experience. Troubleshoot and resolve hardware malfunctions, printer issues, and basic network connectivity problems while keeping users well-informed. Assist with email configuration and remote support for end-users, ensuring timely and effective resolutions. Manage user accounts, including Active Directory (AD) administration, and convey ac...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window ...

Job title : IT Engineer / Desktop Engineer / System Administrator Roles and Responsibilities WINDOWS Server Administration: Monitor running Windows Server OS. Hyper-V Administration: Ensure Availability of Hyper-V VMs - Windows Server, Windows 10, SUSE Linux. Monitoring Replication Health. Active Directory Administration: Create and manage AD Users, Groups, and Policies. LINUX (SLES and Ubuntu) Regular Monitoring and Management of Linux (SLES) server for backups and applications. APPLICATIONS ERP: First level management of ERP HANA/SQL Database Administration Anti-Virus Administration Backup Administration Configuring and managing backups of all critical data applications, files, database, e...

Duties and Responsibilities: As part of a collaborative and diverse team of versatile professionals focused on the data and systems that support the teams that manage the product pipeline, you will be responsible for engaging with our business partners, vendors, external service providers, and IT partners to maintain, enhance, and extend the value and stability of the IT Project and Portfolio Management applications and bringing solutions to life. What You'll Bring: Passion for collaboratively developing solutions, continuously learning, and mentoring teams for improved end-user and customer experience. Strong problem-solving and analytical skills and are highly adaptable to changing circums...

Excellent communication skills and telephone manner. Knowledge and working experience in any Incident management tool. Hands-on experience in troubleshooting windows and MAC machines. 1- 3 years of experience in supporting users through phone / remote sessions. Basic DNS knowledge. Advanced O365 knowledge Creating user accounts, reset passwords, unlock account etc. in AD. Creating security /distribution groups. Basic Knowledge about Proxy server. Basic Knowledge about IP address, VLAN. Troubleshooting VPN client. Troubleshooting of MAC OS and Windows OS Troubleshooting Outlook and other software installations. Strong knowledge of Microsoft based operating systems. Basic knowledge in Antiviru...

Responsibilities: Provide on-site and remote support for desktops, laptops, mobile devices, printers, and peripherals. Troubleshoot and resolve Level 1 & Level 2 issues (Windows, macOS, Microsoft 365, VPN, collaboration tools). Support user management (Active Directory/Azure AD), onboarding/offboarding, and IT asset management. Ensure endpoint security, compliance, and patching via MDM/Intune. Collaborate with global IT teams for escalations, audits, and project rollouts. Maintain accurate documentation of issues, resolutions, and asset tracking. Skills & Qualifications: Proficient in Windows 10/11, macOS, iOS/Android. Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)....

FACE-TO-FACE Hiring for Technical Support Role INTERVIEW LOCATION- Bangalore (Whitefield / Electronic City) Experience- 1-3 Yrs

Overview Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-dri...

JOB TITLE: Help Desk Technician Level 1 REPORTS TO: Director of IT (U.S.-Based) LOCATION: Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote , India HOURS: 8:30 a.m. - 5:00 p.m. EST JOB SUMMARY: We are seeking a skilled and motivated Help Desk Technician Level 1 to join our IT team. The ideal candidate will have a strong foundation in technical support and excellent communication skills. This role involves providing front-line support to end-users, diagnosing technical issues, and escalating complex problems to senior IT staff. The position requires a service-oriented approach, strong troubleshooting capabilities, and the ability to operate effectively in a ...

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Networking Concepts Address user tickets regarding hardware,software & networking Knowledge of network troubleshooting,Ethernet and IP configuration 2015 to 2025 batch can apply Male candidates only

Role & responsibilities 1. IT Business Application Inventory 2. SAP User Management 3. Daily Business application monitoring. 4. New system Configuration / Setup 5. Calendar, Supplier, Contract management 6. Co-ordinating Procurement to Payment process 7. Monitor and co-ordinate BRAVE compliance. 8. IT Service desk co-ordination. (SolarWinds) 9. UAT follow-up with users. 10.MIS Reports. 11. Any other activities assigned by HOD. Preferred candidate profile Basic Computer Hardware / Software / Applications

Minimum 5-7 yr. in IT operations & Support. Overseeing the development, implementation, and maintenance applications, hardware, and network systems. Excellent problem-solving and analytical skills Knowledge of networking protocols, operating systems.

Role: IT Support Engineer Experience: 2 - 3 Years Relevant Experience in SQL : 2+ Years Notice Period: Immediate Joiners Only Role & responsibilities : 2-4 Years relevant experience as IT Support Engineer Strong hands on experience with SQL queries, Joins, and Index. Candidates should have strong knowledge about MongoDB, NoSQL DB (hands-on). Candidates should have good problem solving skills with good experience in ticket resolving tools like Service-Now, HPSM, SMAX etc. Better understanding and skills in the deployment process, monitoring and debugging issues. Candidates should have Good communication skills. Reach us:If you are interested in this position and meet the above qualifications,...