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5.0 - 10.0 years
5 - 10 Lacs
gurugram
Work from Office
Position: Service Desk Analyst Work Mode: Office Location: Cyber City, Gurugram Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems...
Posted 6 days ago
3.0 - 4.0 years
0 - 0 Lacs
pune
Hybrid
So, what’s the role all about? We are looking for an experienced Technical Support Engineer to provide advanced technical support across workplace IT, collaboration, and A/V ecosystems. The role requires strong expertise in Service Now based ITSM operations, inventory and asset management, MAC activities, and enterprise A/V solutions, with exposure to AI-driven support tools and automation within a fast-paced IT/AI organization How will you make an impact? Incident, Problem & Request Management Act as L2/L3 supports incidents, service requests, and problems logged via ServiceNow (SNOW) or other ITSM tools. Ensure adherence to SLA and customer satisfaction metrics. Perform detailed root cause...
Posted 6 days ago
1.0 - 6.0 years
3 - 8 Lacs
noida, greater noida
Work from Office
Dear Candidate, Greeting of the day!!! This is Bansal Patel from ALOIS Solutions. We have an excellent job opportunity for the position of IT Service Desk / Technical Support with our end client for Noida location. Position: IT Service Desk / Technical Support (International Voice) Location: Noida Work Mode: Work from Office (No WFH) Shift: US / UK Shift (Night Shift Only) Working Days: 5 Days per Week Notice Period: Immediate to 15-20 Days Kindly Share your resume on Bansal.patel@aloissolutions.com , Akshay.shah@aloissolutions.com if you are interested in this position. About the Role: Job Description Were looking for experienced Service Desk Analysts / L1 Support Engineers to provide techn...
Posted 6 days ago
3.0 - 6.0 years
4 - 8 Lacs
navi mumbai
Work from Office
Job Purpose The Systems Administrator / IT Support Specialist will be responsible for IT infrastructure management, system implementation, and network & system administration , ensuring smooth, secure, and efficient IT operations across the organization. Key Responsibilities Maintain and administer IT infrastructure including WAN/LAN, servers, workstations, mail/print servers, peripherals, VPN, and data security systems Coordinate with vendors, suppliers, and service providers for installation and configuration of hardware, software, printers, scanners, and other IT equipment Monitor and ensure optimal functioning of PCs, laptops, servers, networks, and peripherals ; arrange upgrades, mainte...
Posted 6 days ago
0.0 - 4.0 years
3 - 4 Lacs
hyderabad, chennai, bengaluru
Work from Office
Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.
Posted 6 days ago
1.0 - 2.0 years
2 - 2 Lacs
mumbai
Work from Office
Responsibilities: * Manage software updates & maintenance * Collaborate with cross-functional teams on projects * Provide exceptional customer service via phone/email * Ensure data security compliance
Posted 1 week ago
0.0 - 1.0 years
2 - 2 Lacs
hyderabad
Work from Office
Roles & Responsibilities: we have opening on System Admin Required skills: 1.OS Installation 2.Hardware troubleshooting 3.LAN Support 4.outlook configuration 5.windows installation Location :- JNTU/KPHB Experience :- Freshers / Experience Notice Period :- Immediate (As earliest) Salary :- 2.4LPA Fixed Work Mode :- Work from office ( 9 hrs Day shift ) Working days: - 6 days(Mon to Sat) Sunday Fixed off Interview Mode :- * virtual or Face 2 Face* https://www.qspiders.com Preferred candidate profile Interested candidates share your updated resume to Aishwarya H 89519 38613
Posted 1 week ago
5.0 - 9.0 years
11 - 15 Lacs
bengaluru
Work from Office
As a Product Owner - Workday Absence, Time Tracking, and Benefits , you will be responsible for leading the design, configuration, and ongoing support and improvement of Omnissa s Workday HCM platform, with a focus on absence, time tracking, and benefits processes. You will partner closely with HR, business stakeholders, and engineering teams to deliver scalable solutions that enhance Omnissa s employee experience and operational efficiency. Here is a breakdown: Serve as the primary liaison between HR and business stakeholders, product managers, and technical teams for Workday Absence and Time Tracking modules as well as Workday and HR technology touchpoints with Benefits processes Configure...
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
indore, chennai, mumbai (all areas)
Work from Office
Hi, We are hiring for the leading ITES company for Technical Support Representative Profile . Please go through the JD and Apply. We shall call back the relevant profiles. Job Summary: We are looking for a customer-focused Technical Support Representative to provide chat and technical assistance in a 247 support environment. The role involves troubleshooting technical issues, handling service requests, and ensuring timely resolution of incidents while delivering excellent customer experience. Key Skill: Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk. Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud). Any Graduate....
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
chennai
Work from Office
Key Responsibilities Provide first- and second-level technical support via phone, email, chat, or in person. Diagnose and resolve issues related to computers, printers, mobile devices, operating systems, Face Attendance devices, NVR (CCTV Cameras), and common business applications. Install, configure, troubleshoot and maintain hardware, software, and peripherals. Manage user accounts and permissions in systems such as Active Directory, Office 365, and other enterprise tools. Maintain and support network connectivity, including Wi-Fi troubleshooting and basic network diagnostics. Log, track, and resolve support requests using an IT ticketing system. Assist with system upgrades, updates, and r...
Posted 1 week ago
12.0 - 18.0 years
10 - 12 Lacs
noida
Work from Office
Cogito having a strong presence in USA and its delivery center in Delhi NCR, India, specializes in Human Empowered Automation. Our mission is to help our customers innovate and scale by solving their day-to-day data needs. Using our skilled on-demand workforce, we partner with Machine Learning, Artificial Intelligence, Technology and eCommerce clients to develop high-quality data sets used to build and enhance various cutting-edge business applications. The Head of IT will lead and manage the organizations technology strategy, operations, and infrastructure to support business goals. This senior leadership role is responsible for developing and executing IT initiatives, ensuring robust and s...
Posted 1 week ago
3.0 - 5.0 years
4 - 6 Lacs
mumbai, sion
Work from Office
Job Overview: We are looking for a proactive and hands-on IT Support to join our team. The ideal candidate will be responsible for delivering technical support to end users, managing IT infrastructure, and ensuring efficient daily IT operations across both on-site and remote environments. Key Responsibilities: Install, configure, and maintain desktops, laptops, and related hardware/software. Provide technical support for Windows 10/11, Microsoft Office, Outlook, and commonly used applications. Troubleshoot hardware, software, network, and printer issues. Set up and manage user accounts, email clients, and basic network configurations. Provide support in wired and wireless network environment...
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
chennai
Work from Office
Job Summary The Service Desk Engineer will act as the first point of contact for users, providing technical support and resolving IT issues related to hardware, software, networks, and applications. The role requires strong troubleshooting skills, customer focus, and the ability to manage incidents and service requests efficiently in line with SLA guidelines.
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
kolar
Work from Office
Job Summary The Service Desk Engineer will act as the first point of contact for users, providing technical support and resolving IT issues related to hardware, software, networks, and applications. The role requires strong troubleshooting skills, customer focus, and the ability to manage incidents and service requests efficiently in line with SLA guidelines.
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
hosur
Work from Office
Job Summary The Service Desk Engineer will act as the first point of contact for users, providing technical support and resolving IT issues related to hardware, software, networks, and applications. The role requires strong troubleshooting skills, customer focus, and the ability to manage incidents and service requests efficiently in line with SLA guidelines.
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
bengaluru
Work from Office
Job Summary The Service Desk Engineer will act as the first point of contact for users, providing technical support and resolving IT issues related to hardware, software, networks, and applications. The role requires strong troubleshooting skills, customer focus, and the ability to manage incidents and service requests efficiently in line with SLA guidelines.
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
hyderabad
Work from Office
Job Summary The Service Desk Engineer will act as the first point of contact for users, providing technical support and resolving IT issues related to hardware, software, networks, and applications. The role requires strong troubleshooting skills, customer focus, and the ability to manage incidents and service requests efficiently in line with SLA guidelines.
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
mumbai
Work from Office
Job Summary The Service Desk Engineer will act as the first point of contact for users, providing technical support and resolving IT issues related to hardware, software, networks, and applications. The role requires strong troubleshooting skills, customer focus, and the ability to manage incidents and service requests efficiently in line with SLA guidelines.
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
visakhapatnam
Work from Office
Job Summary The Service Desk Engineer will act as the first point of contact for users, providing technical support and resolving IT issues related to hardware, software, networks, and applications. The role requires strong troubleshooting skills, customer focus, and the ability to manage incidents and service requests efficiently in line with SLA guidelines.
Posted 1 week ago
3.0 - 8.0 years
2 - 3 Lacs
kolkata
Work from Office
JD- Manage LAN and WAN connectivity Maintain Internet Security, Manage Application Backup for Tally, Google Workspace, Routine hardware maintenance, Maintain and track licenses of software, Check & maintain CCTV systems, Audio Video Conference setups Required Candidate profile Any Graduate Min. 3-5 years experience in System Admin/ IT Support/ Desktop Support Kolkata Based local candidates Preferable Call Info:--- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global Perks and benefits 18,000 to 30,000/ Month
Posted 1 week ago
1.0 - 2.0 years
3 - 7 Lacs
pune
Work from Office
Job Summary: We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage Key Responsibilities: Handle inbound calls and manage IT service requests and incidents efficiently Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc Provide support for client environments including AVDI, Citrix, and Windows-based systems Perform basic Window...
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
bengaluru
Work from Office
Purpose of the job IT Engineers are high-level IT personnel who design, install, and maintain a company's computer systems. They are responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the needs of the employer. IT Engineers may also be required to train staff and manage projects. Key Accountabilities/Duties & Responsibilities Meeting with the IT Manager to discuss system needs. Monitoring Systems, Backups Network and Server using monitoring tools like PRTG, Grafana, ManageEngine etc. Installing software and networking devices. Installing software security patches and updates using ManageEngine and manual. Training staff on newly insta...
Posted 1 week ago
2.0 - 5.0 years
3 - 3 Lacs
bangalore rural
Work from Office
Responsibilities: * Manage hardware assets & data backups * Troubleshoot hardware issues promptly * Install systems & provide IT support * Coordinate with vendors for maintenance & upgrades * Ensure system security & compliance
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
hyderabad, chennai, bengaluru
Work from Office
Job highlights Graduate/UG Fresher/experience i Max Salary : 4.5 LPA kindly apply in naukri, we will call once your profile is shortlisted.
Posted 1 week ago
1.0 - 4.0 years
0 - 3 Lacs
chennai, thiruvananthapuram
Work from Office
Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rat...
Posted 1 week ago
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