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1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
You are being offered an exciting opportunity to join NTT DATA as a Field Tech Associate - DSS Engineer in Pune, Maharashtra (IN-MH), India. As a member of the EUC Team, you will provide essential support to End Users in a Client Environment. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. Your responsibilities will include Day-to-Day Incident Resolution & Request Fulfilment following the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) activities for various IT equipment and peripherals as required, ensuring seamless operations within the organization. Additionally, you will ...
Posted 1 month ago
1.0 - 5.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Hi, MOSERP Technologies India Pvt Ltd (Pervious name: MS Infocomm-2003), providing software services Required Position: IT Support Executives Experience: Above 3 years Location: Bangalore share profile : hr@moserptechnologies.in Lalitha R Health insurance Provident fund
Posted 1 month ago
2.0 - 3.0 years
3 - 4 Lacs
Kochi, Chennai, Bengaluru
Work from Office
Key Responsibilities Provide first and second-level technical support to B2B clients via chat, email, and phone. Assist clients in navigating and effectively utilizing the BTA travel platform. Identify, diagnose, and resolve technical issues; escalate complex cases to senior teams when necessary. Track and document all support interactions using ticketing systems like Zendesk or Freshdesk. Liaise with development and product teams to report bugs and suggest improvements. Maintain and regularly update support documentation, FAQs, and training materials. Monitor system performance and proactively identify potential client-impacting issues. Deliver client training sessions and product walkthrou...
Posted 1 month ago
4.0 - 9.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Senior IT Support Specialist (Service Desk) - Bangalore - First Advantage Bangalore, Karnataka, India Play Video Job Info Why First Advantage Apply Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site & Remote)...
Posted 1 month ago
1.0 - 2.0 years
6 - 9 Lacs
Pune
Work from Office
Overview A Help Desk Technician (1 to 2 years exp) provides technical support and assistance to customers, either remotely or in person. This entry-level role is ideal for individuals looking to start their career in IT support. Female candidate only Responsibilities Key Responsibilities: Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Perform basic troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk customers through the problem-solving process. Escalate unresolved issues to the next level of support personnel. Provide accurate i...
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hiring Senior Technical Support Associate (Semi Voice Process) Location: Bangalore CTC: Up to 6 LPA Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters Eligibility Criteria: Graduate or Undergraduate Minimum 1 year experience in technical support (semi voice) Excellent communication skills (written & verbal) Immediate joiners only Willing to work in US shifts Technical Skill Requirements: Strong troubleshooting skills In-depth knowledge of Microsoft products (O365, Outlook, Windows OS) Experience in hardware troubleshooting Familiarity with ticketing systems and remote desktop tools is a plus Roles & Responsibilities: Handle customer queries v...
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
Understand client business processes and map them to ERP modules. Facilitate end-to-end ERP implementation including requirements gathering, configuration, testing, training, and post-go-live support. Provide client training and support during ERP adoption. Collaborate with technical teams to ensure smooth integration/customization. Document implementation process and ensure timely project delivery. Travel to client locations for on-site implementation (3-4 months per project).
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Noida
Remote
Role Summary We are hiring L1 and L2 IT Support Engineers to join our technical support team. You will handle customer issues across hardware, software, network, and security systems. Strong communication in English (spoken and written) is mandatory to ensure smooth interactions with global clients. Responsibilities L1 Support Engineer First point of contact for customer technical issues via calls, chat, or tickets. Provide basic support for Windows OS, email issues, password resets, and software installations. Record all support activity in the ticketing system with clear and professional communication. Escalate complex issues to the L2 team with proper documentation. L2 Support Engineer Ma...
Posted 1 month ago
1.0 - 3.0 years
0 - 2 Lacs
Rajkot
Work from Office
!!Hiring for CMM5 Level Organization!! Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests Required Candidate profile Designation: Desktop Support L1 Experience:1+ Years Location: Rajkot Contact: ankitapisal@peshr.com/7021769496
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
About the Role We are seeking a proactive and technically sound Sr. IT Support & System Administrator who will be responsible for managing and supporting a global IT environment. This individual will play a critical role in ensuring seamless operations, system efficiency, security compliance, and timely IT support across our distributed teams. The ideal candidate is a self-starter with a strong background in Microsoft & Google ecosystem administration, patch management, endpoint protection, network troubleshooting, VPN setup (NordVPN preferred), Intune configuration, and hardware/software support. Key Responsibilities Handle desktop support, hardware and software troubleshooting, and resolve...
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Visakhapatnam
Work from Office
Job Description Position Summary: We are seeking an experienced EHR Customer Support Representative to provide frontline support to our clients. The ideal candidate has at least 1 year of experience in a healthcare IT or EHR support role and is comfortable troubleshooting software issues, assisting users, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to users via phone, email, and remote sessions Troubleshoot and resolve EHR-related issues efficiently Document client interactions and solutions in the support system Collaborate with internal teams to escalate complex issues Deliver excellent customer service and maintain a professional demeanor a...
Posted 1 month ago
0.0 - 1.0 years
5 Lacs
Bengaluru
Work from Office
EUC Ops Analyst What you will do As an EUC Ops Analyst, you will be responsible for supporting end-user computing operations, ensuring efficient and effective IT service delivery. You will assist in troubleshooting technical issues, maintaining systems, and supporting users in a timely manner. Collaborate with cross-functional teams to enhance user experience and streamline processes. How you will do it Provide first-level technical support for end-user computing issues. Assist in the deployment and management of end-user devices, ensuring compliance with company policies. Participate in troubleshooting user-reported incidents and problems. Support the implementation of IT projects related t...
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Bengaluru
Work from Office
About Maxwell: At Maxwell Energy Systems, we build advanced electronics and software solutions for electric vehicles and energy storage systems. As we scale, we are looking for passionate individuals to join our journey in powering the future of clean energy. Role Overview: Were seeking a self-motivated IT Support Intern to assist our IT team with day-to-day support and infrastructure maintenance. This role is ideal for freshers with a basic understanding of IT systems and a strong eagerness to learn. Key Responsibilities: - Assist with hardware setup and troubleshooting (laptops, printers, peripherals). - Provide basic support for OS-level issues (Windows/Linux) and software installation. -...
Posted 1 month ago
3.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Roles and Responsibilities Provide technical support to end users through phone, email, or in-person interactions. Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals. Install, configure, and maintain operating systems (OS) on various devices. Perform remote support sessions using tools like TeamViewer or Remote Desktop Connection. Document all incidents and resolutions in a timely manner.
Posted 1 month ago
3.0 - 9.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Increase supplier performance (cost, quality and deadlines) by piloting the implementation of improvement actions, in close collaboration with suppliers Manage corrective and preventive actions (relevance of responses, request for additional analyses) in order to ensure the delivery of parts in accordance with RADIALL's needs (quality, costs, deadlines) Evaluate supplier performance by conducting quality audits and continuous improvement system Qualify existing parts processes for new suppliers Monitor supplier performance against annual targets
Posted 1 month ago
2.0 - 4.0 years
6 - 10 Lacs
Pune
Work from Office
At Davies, we rely on our IT systems to power the solutions that help consumers around the world. We re seeking an experienced IT support person to join us on this journey, using their technology skills to make us even more efficient. In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed.
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Dear Job Aspirants, Hiring for System Admin - Velachery Job Details: Position - System Administrator (Work From Office) Location- Velachery Shift - Velachery (Day Shift) Required Skills & Responsibilities: * Minimum 4 years of work experience in the described or related jobs Good knowledge of current IT technologies such as MS Windows Server operating systems (Active Directory, DNS, DHCP) and network technologies (TCP/IP, DHCP, DNS). * Monitor system performance, troubleshoot issues, and ensure optimal system operation. * Manage and maintain the organisations IT infrastructure, including servers, networks, and systems. Qualifications: * Bachelor's degree in Computer Science, Information Tech...
Posted 1 month ago
0.0 - 1.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Qualification Bachelor's Degree Job Description As a Technical Support Engineer, the candidate will work in a stimulating environment that is collaborations-paced and technically innovative. This role requires external-facing client communication, so the candidate will have a professional approach and will be comfortable working with customers across the globe and time zones. We require a go-getter proactive personality with exceptional communication skills. Responsibility Provide Technical Support to Enterprise customers via web, email, online sessions, and other channels as required i.e. handling technical customer queries day-to-day. Perform problem determination to identify and isolate f...
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Jaipur
Work from Office
Exclusive Walkin Drive for Sr.Systems Engineer at Jaipur on 1st August 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 1st August 2025 at Jaipur. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Intervi ew Date: 1st August 2025 Interview Time: 10 AM till 1 PM Interview Venue - Jaipur:: Infosys BPM Limited, Mahindra World City (SEZ) Jaipur Ltd, Village Kalwara, Tehsil Sanganer, Off National Highway No. 8, Jaipur- 302037 Raja...
Posted 1 month ago
6.0 - 11.0 years
8 - 15 Lacs
Gurugram
Work from Office
Role & responsibilities Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/V...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
faridabad, haryana
On-site
You have 2-3 years of experience and are located in Faridabad. Your role involves acting as the initial point of contact for all IT support queries, whether received via phone, email, or the ticketing system. You will be responsible for logging, prioritizing, and assigning support tickets to the relevant technical staff. Monitoring ticket progress and ensuring timely resolution within SLAs is a key part of your responsibilities. In case of unresolved issues, you will escalate them to the appropriate levels for prompt action. Maintaining accurate records of all interactions and resolutions in the helpdesk system is crucial. Following up with end-users after ticket resolution to ensure their s...
Posted 1 month ago
7.0 - 12.0 years
6 - 15 Lacs
Lucknow
Work from Office
Job Title : IT Support Manager Location : Lucknow (Only candidates based in Lucknow or willing to relocate will be preferred) Employment Type : Full Time Experience Required : 8+ Years (including experience managing IT support teams) Education : Associate or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience) We’re looking for an IT Support Manager to lead our support team and ensure seamless, high-quality technical assistance across the organization. Key Roles and Responsibilities : 1. Lead and mentor a team of IT Support Desk Engineers 2. Ensure timely and efficient technical support via phone, email, chat, and in person 3. Oversee troubleshooting of ha...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
chandigarh
On-site
As an IT Intern at our company, you will have the opportunity to gain hands-on experience in IT support, systems maintenance, and technical troubleshooting. You will play a key role in assisting with the installation, configuration, and maintenance of hardware and software systems. Additionally, you will provide first-level technical support for various devices, troubleshoot issues to ensure smooth network operations, and monitor system performance. Your responsibilities will also include helping to maintain IT documentation, setting up new user accounts, and participating in IT projects such as system upgrades and software rollouts. Throughout your internship, you will work closely with our...
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As a proactive and technically skilled LIMS L2 Support Engineer, you will be responsible for providing second-level support for LabVantage LIMS, ServiceNow, and associated laboratory IT systems. Your strong background in IT service management, laboratory informatics, and enterprise reporting tools will be essential in troubleshooting, incident resolution, and performance monitoring to ensure the seamless operation of lab systems in compliance with business and regulatory standards. Your key responsibilities will include providing L2 support for LabVantage LIMS, ServiceNow, and related lab applications. You will manage and resolve incidents, service requests, and change requests via ServiceNo...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The position of AVP - Production Stability of AI Chatbot Application in Pune, India involves overseeing a high-profile AI chatbot system critical for customer service and operational efficiency. The AI chatbot plays a crucial role in enhancing customer experience and reducing operational costs by providing round-the-clock assistance for banking queries. Maintaining production stability of this system is paramount, necessitating the addition of team members to mitigate risks and safeguard the organization's reputation. These roles will ensure redundancy, scalability, and incident-handling capabilities to meet service-level commitments and deliver a seamless customer experience. Currently, the...
Posted 2 months ago
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