665 It Support Jobs - Page 20

Key Responsibilities: Manage, maintain and monitor all installed systems and infrastructure (on-prem and cloud). Deploy, configure, and maintain AWS services such as EC2, S3, RDS, VPC, IAM, etc. Implement and maintain security best practices and compliance standards for systems and cloud environments. Set up and manage VPNs, firewalls, and other security protocols. Administer internal systems including email, file sharing, and endpoint management tools. Perform system upgrades and patch management. Troubleshoot hardware, software, and network issues across user systems and servers. Maintain backup and disaster recovery plans for both on premises and cloud systems (including AWS Backup). Maintain documentation related to systems architecture, configurations and standard operating procedures. Provide technical support and training to users. Collaborate with development and security teams on infrastructure needs. Monitor system performance, generate reports, and recommend improvements. Troubleshoot technical issues and provide Tier 2/3 support to end users Ensure compliance with IT policies, procedures, and industry regulations (e.g., ISO, SOC2, GDPR). Strong hands-on experience with AWS services and infrastructure. Proficiency with Linux/Unix/Windows Server environments and virtualization technologies Experience with infrastructure automation tools (e.g., CloudFormation, Terraform, Ansible) is a plus. Experience with monitoring and logging tools (e.g., CloudWatch, Zabbix, Nagios). Good understanding of networking concepts (DNS, DHCP, TCP/IP, etc.), protocols, and security practices.

Role & responsibilities 1. CCNA/CCNP Certification 2. Understanding about enterprise large IT network & security devices 3. Hands-on Experience in deployment of large enterprise networking 4. Understanding about L3 switching, routers, UTM firewall, Load balancer and other supporting network devices 5. Experience in Network monitoring tools deployment and management 6. Understanding of MPLS, VPN, Site-2-Site tunnel, Proxy servers, SMTP Gateway, 7. Understanding of Any cloud networking concepts and experience of their management 8. Participation of the creation and maintenance of available documentation regarding processes, network mapping, and network configuration. 9. Escalation Management - internal and external 10. Excellent knowledge of best practices around Network management, control and deployment Preferred candidate profile Candidates with proven experience working with network support modules along with CCNA certification are strongly preferred Candidates who can join immediately / within 30 days would be strongly preferred

We at Acxiom Technologies are hiring for Pyspark Developer for Mumbai Location Relevant Experience : 1 to 4 Years Location : Mumbai Mode of Work : Work From Office Notice Period : Upto 20 days. Job Description: Proven experience as a Pyspark Developer . Hands-on expertise with AWS Redshift . Strong proficiency in Pyspark , Spark , Python , and Hive . Solid experience with SQL . Excellent communication skills. Benefits of working at Acxiom: - Statutory Benefits - Paid Leaves - Phenomenal Career Growth - Exposure to Banking Domain About Acxiom Technologies: Acxiom Technologies is a leading software solutions services company that provides consulting services to global firms and has established itself as one of the most sought-after consulting organizations in the field of Data Management and Business Intelligence. Also here is our website address https://www.acxtech.co.in/ to give you a detailed overview of our company. Interested Candidates can share their resumes on 7977418669 Thank you.

Dear Job Aspirants, Hiring for System Admin - Vepery & Velachery Job Details: Position - System Administrator (Work From Office) Location- Vepery & Velachery Shift - Vepery (Night) & Velachery (Rotational) Required Skills & Responsibilities: * Minimum 1 years of work experience in the described or related jobs Good knowledge of current IT technologies such as MS Windows Server operating systems (Active Directory, DNS, DHCP) and network technologies (TCP/IP, DHCP, DNS). * Monitor system performance, troubleshoot issues, and ensure optimal system operation. * Manage and maintain the organisations IT infrastructure, including servers, networks, and systems. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field * Flexible with work hours and alternate weekends. Contact - KAYAL (8925808597) Thanks & Regards, KAYAL HR 8925808597

1. Campaign Management Design/Ideation of campaigns for IMD s, employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team. Plan & design communication plan for all the campaigns. Plan & execution for events across locations depending upon the type of campaign. Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance. 2. Stakeholder Management ( Internal / External ) Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities. Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB. Plan for training, communication of new systems to internal teams. Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD s / employees. 3. MIS & Reporting Plan frequency of reports, consumer of reports & formats of report. Review the reports for veracity randomly & suggest corrections for deviations. Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder. Liaising with external vendors on planning & delivery of frequent report automations. 4. IT Support & Automation SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system. Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems.

Job Title: IT Administrator Location: Hyderabad (Hybrid) Job Summary: We are seeking a skilled IT Administrator with deep expertise in Atlassian tools, particularly Jira, to support and manage our IT systems in a remote environment. The ideal candidate will lead Atlassian migrations (Server to Cloud and Cloud to Cloud), configure and maintain Jira projects, and manage system permissions and security settings. This role also requires strong general IT administration capabilities across cloud services, remote support, and systems management. Key Responsibilities: Lead and execute Atlassian migrations (Server to Cloud, Cloud to Cloud) Configure Jira projects, workflows, permissions, security schemes, and custom fields Provide ongoing administration and support for Jira, Confluence, and related Atlassian products Manage user access, roles, and integra ons across systems Monitor and maintain on prem and cloud-based IT infrastructure and tools Provide remote IT helpdesk support and systems troubleshooting for distributed teams Implement and enforce security best practices and IT policies Document processes and maintain system configuration records Requirements: Proven experience with Atlassian product suite, especially Jira and Confluence administration Hands-on experience with Atlassian cloud migrations Strong understanding of Jira configuration, project setup, permission schemes, and automation General IT administration skills including cloud systems (e.g., AWS, Azure, Google Workspace, Okta/SSO, Zendesk, VPNs, AV, etc.) Experience supporting remote teams and managing remote systems Excellent problem-solving and communication skills Ability to work independently in a fully remote environment Preferred Qualifications: Professional certifications related to Atlassian administration Certifications in cloud platforms (e.g., AWS, Azure, Google Cloud) IT service management certifications (e.g., ITIL Foundation) Security-related certifications (e.g., Security+, CISSP) Experience working within compliance frameworks (e.g., SOC 2, ISO 27001)

Job Title: IT Analyst Company: New Era Technology www.neweratech.com Location: Client Office, Bangalore (Onsite) Employment Type: Full-Time | Permanent Role with New Era Technology Work Mode: 24/7 Rotational Shifts (Including Night & Weekend Support as per schedule) Job Summary: New Era Technology is hiring dynamic IT Analysts to join our team in Bangalore. This is a full-time role where you will act as a Level 1 Technical Support Executive, managing inbound calls and ticket-based queries from internal users. Key Responsibilities: Act as the first point of contact for internal IT technical support queries via phone, tickets, or chat. Handle and resolve procedural, process, and technical issues raised by internal users. Accurately log all support requests and follow through to resolution using ticketing tools. Take ownership of reported issues and ensure effective resolution within SLAs. Escalate complex cases following the escalation path while ensuring timely follow-up. Recommend process improvements or procedural changes to enhance service delivery. Collaborate closely with the internal IT and service desk teams to ensure user satisfaction. Participate in rotational shifts including night shifts and weekends as required. Candidate Requirements: Graduate degree (Computer Science / Electronics preferred). Excellent communication skills verbal and written (English). Willingness to work in 24/7 rotational shifts including night and weekend support. Strong interpersonal skills with an ability to communicate clearly with IT and non-IT staff. Preferred Qualifications (Added Advantage): Minimum 6 months of experience in international technical support / service desk roles. Certification/training in IT support (e.g., CompTIA, Microsoft, ITIL). Familiarity with Windows OS, MS Office, ticketing systems, and remote desktop tools. Strong troubleshooting, analytical, and multi-tasking skills. Ability to work independently in high-pressure or critical situations.

Monitor dedicated ticket queues to track incoming issues and ensure tickets are assigned to appropriate resources for troubleshooting and resolution. Continuously oversee ticket queues to maintain compliance with Service Level Agreements (SLAs) and ensure timely resolution of issues. Identify and escalate tickets that fall outside the defined scope to the Service Desk or relevant teams for appropriate handling. Ensure associated tickets are correctly linked to parent tickets, facilitating efficient tracking and follow-up once the incident is resolved. Properly assign tickets based on issue severity and facilitate the allocation of resources according to workload distribution to optimize efficiency. Use appropriate tools and methodologies to diagnose and resolve end-user support queries, restoring systems and networks to optimal performance levels. Coordinate setup activities for IT devices and systems, ensuring smooth installation and monitoring their performance to prevent or limit service disruptions. Develop and maintain support documentation to assist IT teams and end-users in troubleshooting and minimizing the impact of unexpected outages. Generate and share regular reports with management and stakeholders, providing insights into ticket statuses, resolution trends, and overall service desk performance. Document and update Standard Operating Procedures (SOPs) for assigned areas, ensuring consistency and efficiency in IT support operations.

Hiring for Technical role - Microsoft Process - Experience in networking is mandatory • Salary upto 8.4 LPA • 18 months service agreement • Immediate joiners preferred • Work from Office - 24/7 Shifts Whatsapp Radhika on 9891663444 for more info Required Candidate profile Experience in DHCP, DNS, Active directories is mandatory Good communication skills with knowledge in technical support Whatsapp Radhika on 9891663444 for more information Perks and benefits Certification from the company and Both side cabs

IT Support Specialist Expereince : 2-3 years Location : Bangalore Number of Vacancy : 3 Qualification requirement: Bachelor's degree in computer science, Information Technology, or related field. 2-3 years of IT support specialist experience. Exceptional technical support and query resolution skills. In-depth knowledge of computer hardware, software, and networks.

Responsibilities: Manage IT infrastructure of office & software updates Learn more about our industry Email communication internally and externally of our organisation Annual bonus

We are looking for a highly skilled and experienced IT Support Analyst to join our team in Bengaluru. The ideal candidate will have 1-3 years of experience providing technical support and troubleshooting, along with excellent communication skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Provide first-level technical support for all supported applications. Respond to user inquiries regarding incidents with applications, networks, platforms, and servers. Escalate incidents to L2 and L3 as needed. Document all work completed into call-tracking and incident management systems. Utilize and contribute to the knowledgebase, promoting its use to both internal and external customers. Assist in on-boarding and training new employees. Job Requirements Associate degree in information systems, business, or a related field, or equivalent experience. Minimum 1 year of experience in PC support, preferably in a call center or phone support environment. Possess strong technical skills including computer hardware components, systems, and peripherals. Demonstrate basic computer software application skills, including MS Office products, email, Internet access, and multimedia technology. Knowledgeable with LAN or WAN networking and Windows OS. Exhibit passion for customer service and personal integrity. Friendly presence, helpful attitude, self-motivated, and demonstrated interpersonal skills. Good organizational and problem-solving skills, with the ability to multitask and collaborate effectively. Ability to work flexible schedules, including overtime as required.

Minimum 1 year experience required in below skills: Active Directory DNS DHCP Telnet Office 365 18 months service agreement

An IT and Administration Officer combines IT skills with administrative tasks, ensuring the smooth operation of IT systems and providing support for the organization's overall administrative needs

Roles and Responsibilities: Provide first-level technical support via phone, email, or remote tools. Troubleshoot hardware, software, network, printer, and connectivity issues. Log and manage incidents and service requests using a ticketing system (e.g., ServiceNow, Jira, Remedy). Escalate unresolved issues to higher-level support teams when necessary. Install, configure, and maintain desktops, laptops, printers, and software applications. Support user account management activities (e.g., password resets, access control, Active Directory). Monitor systems and proactively identify and resolve potential issues. Maintain documentation of issues and resolutions to contribute to a knowledge base. Follow ITIL processes for incident, request, and change management. Ensure high levels of customer satisfaction through professional and timely responses.

About the Role: We are seeking an experienced and highly motivated System Administrator to join our IT team. This individual will be responsible for maintaining, managing, and optimizing our company's systems, data networks, and power infrastructure. The ideal candidate will have strong technical expertise in system administration, network management, and power systems, with a focus on ensuring maximum uptime and operational efficiency. ________________________________________ Key Responsibilities: 1. System Administration: o Install, configure, and maintain servers, operating systems (Linux, Windows, etc.), and software applications. o Perform regular system updates, patches, and backups to ensure systems are secure and reliable. o Monitor system performance, identify bottlenecks, and take corrective actions to maintain optimal performance. o Provide user support and troubleshoot hardware/software issues for end-users. o Manage system security, including firewalls, antivirus programs, and access control. 2. Data Network Management: o Design, configure, and maintain local and wide area networks (LAN/WAN), including routers, switches, firewalls, and VPNs. o Monitor network performance, diagnose issues, and resolve connectivity problems. o Implement and manage network security protocols (e.g., VPNs, firewalls) to protect organizational data and resources. o Oversee network traffic analysis, ensuring effective bandwidth allocation and minimal downtime. o Collaborate with the ISP team to plan and deploy network expansions or upgrades as necessary. 3. Power Infrastructure Management: o Ensure the continuous and stable operation of critical power systems (UPS, generators, and backup power). o Monitor power usage and efficiency, taking steps to optimize power consumption across IT infrastructure. o Work with facilities teams to maintain power systems for data centers and server rooms. o Respond to power-related issues, including outages, surges, and failures, ensuring minimal disruption to operations. 4. Documentation & Reporting: o Maintain accurate documentation of system configurations, network diagrams, backup procedures, and maintenance logs. o Provide regular reports on system performance, network uptime, and power usage to senior management. 5. Disaster Recovery & Backup: o Ensure that disaster recovery plans are up to date and regularly tested. o Implement backup strategies and ensure the integrity of backup systems for all critical data and configurations. 6. Collaboration & Support: o Work closely with other departments, such as Security, IT support, and Facilities, to ensure seamless operations. o Train and guide junior team members in system administration tasks. ________________________________________ Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA, Cisco, Microsoft, etc.) are a plus. Experience: 3+ years of experience in system administration, network management, or IT infrastructure management. Technical Skills: o Proficiency in Linux/Unix, Windows Server, and cloud environments (AWS, Azure, etc.). o Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.). o Experience with firewalls, load balancers, and network troubleshooting tools. o Familiarity with backup systems, disaster recovery, and virtualization technologies (VMware, Hyper-V, etc.). o Experience managing UPS, power backup systems, and server room facilities. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Excellent written and verbal communication skills. Certifications: Relevant certifications such as CompTIA Network+, CCNA, MCSA, or ITIL are desirable.

Configure desktop and laptop Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Networking Concepts Basic server Knowledge Switches and Routers Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Knowledge in DNS,DHCP Active Directory 2014 to 2024 batch can apply Any graduates

Role & responsibilities Monitoring Backup jobs training the documentation, and keeping to IT Head approval. Responsible for tracking hardware and software inventory in the ticketing tool. Updating the IT assets Maintaining the labels for all IT assets. Responsible for the Backup Responsible for GMP-related queries and prepared the documentation IT-related bills are filed and kept for approval. PCB-related onsite support and coordinating with vendors supported by the reporting Head. Monitoring and maintaining the CC Cameras infrastructure and escalating to the head if anything is critical. Troubleshooting third-party applications at the Unit level and escalating to the reporting Head to get solutions from 3rd party vendors. Technical Support on Enterprise resource planning (ERP/FOCUS) to End users through (Ticket, Mail, Mobile, and Remote) in Sipra has the following modules: Accounts, Purchase, Sales, Inventory, and Payroll. Conduct training sessions for new and existing users for any developments supported by the IT Head. Knowledge on complete Desktop and Server support. Configuring servers using 2003, 2008,2012, 2016 and 2019. Knowledge on Active Directory services, Installing active directory-Domain controller, group policies and adding Client machines in to AD User administration i.e., setting up user accounts, permissions and passwords Knowledge on remote technical assistance Software installations and configurations. Establishing LAN, adding / removing nodes to / from LAN Working knowledge of MS Active Directory 2012 and 2016 Knowledge on DNS, DHCP & FTP Knowledge on firewalls, routers and switches(Cisco, WatchGuard) Giving complete technical support to all virus-related issues and network related issues Managing email, anti-spam and virus protection. Preferred candidate profile Pharma Experience is must for the candidate. Should have basic understanding for 21CFR and GXP Systems

Job Responsibilities: -Maintain and control computer networks and associated computing environments, like software for systems, software applications, equipment, and configurations. -Running operations for disaster recovery and backups of data, where possible. -Data, applications, and hardware are protected by organising, preparing, and enforcing network security measures. -Troubleshooting, diagnosing, and solving hardware, software, and other issues affecting the network and device. -Replacing defective hardware components of the network, where possible. -Maintain, customise, and track the device and email applications for virus protection. -Network performance monitoring to decide whether any changes are required. -Conferring with network users on solving issues with current networks. -Use master consoles to control network and computer system output. -Coordinating access to the use of computer networks -Stay up-to-date with the latest network technologies and security trends.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Key Responsibilities: Provide L1/L2 technical support for hardware, software, and network-related issues. Respond to customer queries via phone, email, or ticketing systems and ensure timely resolution. Diagnose and troubleshoot system and application problems. Escalate unresolved issues to appropriate teams as per escalation matrix. Document issues and solutions for future reference. Follow up with clients to ensure complete resolution of issues. Maintain high levels of customer satisfaction and professionalism. Required Qualifications & Skills: Education: Graduate in Computer Science, Information Technology, or a related field. Experience: Minimum 2 years of experience in a technical support role. Communication: Excellent written and verbal communication skills. Strong understanding of operating systems (Windows/Linux), networking basics, and commonly used software tools. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Familiarity with ticketing systems (e.g., ServiceNow, Zendesk) is a plus.

Seeking IT Remote Support for IT support, troubleshooting, and customer service. Strong communication & problem-solving skills required. Apply now! Call via WhatsApp or share resume to HR Recruiter: Shamli - 9279711680 Puja - 9065410298

Role & responsibilities Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a.Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server: a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledge b. Support tasks like OS installation and basic user level commands and local user/group management c. Software installation and Basic patch installation Storage & Backup: a. Ability to monitor any Enterprise Storage and backup Solutions b. Skilled in Storage and backup Monitoring c. Skilled in ticketing tools Database: a. Create or modify queries in order to suit business requirements b. Data modelling skills; distinguish between OLTP and Data warehouse applications c. Storage hardware storage management techniques software used for managing the storage d. Tweak tables making them use less space as possible End User Computing: a.Confident in handling end user calls/Ticketing tools b.AD management c.Antivirus Management Strong troubleshooting skills