661 It Support Jobs - Page 2

Hi Jobseekers, Greetings from Recoup Info. Job Title: Technical Support Executive- International Chat Process Location: Gurgaon/ Gurugram Experience: 0.6- 5 Years Salary: Up to 31,000 CTC Industry: BPO / Call Centre Functional Area: IT Helpdesk / Technical Support / Customer Service Role Category: Chat Employment Type: Full Time, Permanent --- Job Description: We are actively hiring Technical Support Executives for an international chat process in Gurgaon. Ideal candidates should have a strong technical background and prior experience in international customer service. Key Responsibilities: Handle international customer queries via chat support. Troubleshoot technical issues related to software/hardware/networking. Ensure timely resolution and high customer satisfaction. Maintain service level agreements and key KPIs (D-SAT, C-SAT). Candidate Profile: Technical background is a must (Graduate/Undergraduate eligible). International customer service experience preferred. Proficient in troubleshooting procedures. Excellent communication skills (English B2 to C1 level). Shift & Other Details: 5 Days working, 2 Rotational offs. Night shifts (US/UK process). Immediate joiners preferred. Both-side cab facility provided. Apply now to be a part of a fast-paced, tech-driven support environment! Interested candidates can send connect with me over 888770698 or can send their resume at whatsapp. Thanks and Regards, Rachit Srivastava Assistant Manager- HR Recoup Info

Key Skills Required Excellent English Verbal and Written comms. Must have Grammar and Sentence construction skills as every single ticket needs email drafting to Clients/Users. Must have Calls, Emails and Chat etiquette to manage Users professionally. Must have International Inbound Call handling experience along with Email and Chat Supporting skills (Preferably UK). It must be technical troubleshooting related experience. IT Support experience is must (Calls, Chats and Emails). Must have worked in fast paced IT environment with capability to resolve ticket in a timely manner. Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrastructure support & cloud support experience are welcomed. Must have the ability to navigate through multiple web applications while assisting Users. Ability to prioritise and manage workload. Experience using Microsoft Office Suite. Must have Incident Management knowledge. Responsibilities Must address all the queries raised by external/internal Users via all mediums like Calls, Emails and Chats. Should also be using Teams or other internal tools available for remote sessions when needed. Should find the root cause of the issue and resolve every single issue raised by the User in a professional manner. Should follow the process guidelines, SLAs and TATs set by the Organisation. Must learn all the Processes that include various Product versions, Web Admin navigations, Jira, Confluence, etc. Must have the ability to use multiple applications at the same time to assist Users and resolve their issues. Must take the complete ownership of every ticket assigned to the individual. Ownership of ticket processing includes initial response, follow-up, troubleshooting, liaising with other Departments to provide a complete and accurate information/resolution to Users. Same goes with reopen cases. Must be flexible to attend all training sessions and clear assignments/pass exams as assigned by the Reporting Manager or the Organisation (Meta-compliance, ITIL, etc). Should utilise the resources appropriately to contact the User. Example Should prefer calling the User as the first mode of contact followed by emails. Must be available for remote sessions to investigate User issues. IT Analyst must analyse every single ticket and identify the appropriate root cause using various applications and tools provided. Should work on colleagues Tickets in their absence. Should keep Reporting Manager updated of their ticket status at regular intervals. Must raise relevant queries to the second line of support when needed (non-accessible fields). To accurately log all customer interactions appropriately in the Organisations ticketing tools (Jira). Must prepare Training notes, Flow charts and any other task assigned by the Trainer during training. Should have working knowledge of MS office and be ready to work on basic reports needed. Must answer continuous calls (back-to-back) without compromising on quality. Must attend Emails, Chats and Calls simultaneously. However, can focus on one at a time when on Calls or Chats (Calls and Chat interactions will always be direct from UK Users). Should have the ability to manage multiple tickets concurrently. To carry out any other reasonable duties and responsibilities.

As a System Admin you will: Respond to user support tickets and infrastructure issues in a timely and effective manner. Perform root cause analysis and apply permanent fixes when possible. Use event logs and monitoring tools to check the health of servers and network devices. Proactively identify and resolve performance bottlenecks and potential downtime risks. Provide troubleshooting and technical support for desktops, laptops, printers, and peripherals. Install and configure operating systems, software, and updates. Administer Microsoft Azure and Office 365 services including user provisioning, license management, and security controls. Manage Exchange Online, SharePoint, and Teams configurations. Liaise with hardware and software vendors to escalate and resolve issues. Manage warranties, support contracts, and hardware replacements. Skills Required : 1+ years of prior experience in system monitoring, endpoint support, and vendor coordination is essential. Solid understanding of domain structures, GPOs, and user/group management. Experience with DHCP, DNS, File Server Management, and endpoint security tools. Hands-on experience with laptop/desktop support, OS installation, and software setup. Working knowledge of Microsoft Azure and Office 365 platforms including user roles and security. Understanding of TCP/IP, VPN, and DNS fundamentals. Exposure to firewall management (e.g., SonicWall NSA 4600 preferred). Strong interpersonal and communication skills to work across teams and with non-technical users. Azure Administrator Associate (AZ-104)/MCSA or similar Microsoft certifications preferred.

•Lead and technically support the customer support team, resolving IT-related issues. •Diagnose and troubleshoot software, hardware, and network problems related to printing processes (e.g., RIP software, print drivers, workflow systems). Required Candidate profile •Knowledge of IT infrastructure, networking, and software troubleshooting. • Solving industry-specific software/hardware (e.g., prepress, digital presses, workflow solutions) is a significant plus.

IT infrastructure support. Only who can work in the evening 6 to Morning 3 willing to work only can apply. Required Candidate profile 0 to 3 years experience in IT infrastructure support can apply. No IT software development is not required. Only if you interested in working IT infrastructure support apply it.

Manage IT deliverables for Voice support across multiple shift with rotational weekly offs Have close working relationships with IT support teams, IT service management, business and IT security teams to ensure prompt and appropriate management of user access requests and incidents. Process clients requests in line with the organizations security policies, existing mainframe access control lists. Display the highest standards of professionalism, email etiquette and ownership in handling each request and driving it to resolution. Display a team-spirit and work in cohesion to effectively manage requests and sub-tasks. Manage Deliverables for Voice and Chat support Access provision on systems within the scope of Offshore team Routing requests to resolution groups when incidents are not within the scope of the offshore team. Monitoring the status and progress toward resolution of all open incidents. Provision of access as per user requirement Keeping requestors informed on progress made. Assignment of the incidents, escalating the process related matters, if necessary. Co-ordination with other support teams and closure Communicate with Aviva employees, including contractors & vendors, via telephone, email, and other electronic communications regarding requests & their resolution. Coalesce with sister departments to lend completeness to a request while retaining ownership of the request and being the face of AVIVA IT division to the employee. 1 to 2 yrs experience, - Immediate joiners.

Key Responsibilities: Provide technical support to end-users (Windows & MacOS) Troubleshoot hardware, software, and network issues Act as the first point of contact for IT support queries Escalate complex problems to higher-level support when needed Install, configure, and maintain IT systems and assets Maintain documentation of support activities and asset inventory Collaborate with internal teams to understand business requirements Translate functional needs into technical solutions Manage IT vendors for hardware/software procurement and services Ensure contract compliance and service quality Conduct training sessions and share knowledge with users Handle IT infrastructure operations independently Documentation: Prepare and maintain network documentation, SOPs, and user guides. Manage the network link deliveries and review the performance of vendors by monthly / quarterly reviews. Managing the respective workgroup in IT ticketing tool responsible for driving your area of service Qualification & Experience Qualifications: Bachelors degree in information technology, Computer Science, or a related field Certifications ITIL, Basic certifications in network and cyber security domains. Product Knowledge – Desktop / Laptops, Firewalls, Web proxy solutions, Cloud & networking, VPN, Switching / Routing etc. Skills – Desktop support, Windows OS, Hardware and network troubleshooting. Understanding of Network and security. Experience: 4+ years of experience in end-user support and/or project execution roles. Experience in working with vendors to deploy the technology and security solutions in IT. Role – Techno-functional.

: Job TitleOperation Services Specialist Corporate TitleAS Location Velankani Tech Park , Bangalore, India Role Description The TDI Engineering Platforms and Practice group own the governance standards for SDLC across the entire firm. Our tools and platforms are used by every single development team. Our mission is to provide a frictionless software delivery experience whilst safeguarding the integrity of the software supply chain. That means we both define governance and tooling to make it easy for teams todemonstratecompliance to those standards. We are excited to be embarking on a journey of transformation, providing a new governance landscape for our customers and require a Regional Head of Engineering (India) to help achieve our goals. We are seeking a highly motivated IC to be a part of the team and contribute to Compliance Operations stream under TDI Engineering. Acting as a change agent in leading the organizational changes that are required to create and maintain the necessary digital portfolio. You will be responsible for managing day-to-day activities of the all the teams under Compliance Operations Stream. Identifying opportunities for differentiating the bank's digital portfolio including capabilities and solutions What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Provide SDLC Governance support for projects within Deutsche Bank. Resolve application on-boarding and control verification requests. Resolve work requests submitted by end users on SDLC tools governance, controls and processes. Conduct generic and specific Training sessions and walkthroughs on SDLC governance and platform. Conduct release requirements walkthrough and enablement sessions to educate control owners and users. Perform release testing and validation activities on SDLC Platform. Monitoring and reporting the compliance rate and other related metrics. Coordinating, educating and helping application teams to close the controls onetime. Verifying the evidence provided by application team on closed controls. Quality assurance - Release requirements gathering, Preparing Test cases, UAT, Regression, Defect management and Production validation Testing for SDLC governance release. Ensure all knowledge is documented and Knowledge articles are kept up to date. Conduct Post Implementation Reviews for applications. Approach support with a proactive attitude, working to improve the environment before issues occur. Your skills and experience 6+ years for an associate providing hands on IT support and interacting with application end users. Preferred: Experience in an investment bank, financial institution or large corporation. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma). Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Understanding of ITIL / best practices for supporting a production environment Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions and time zones with a broad range of cultures and technical capability. Exposure towards automation tools. Working knowledge and experience in SDLC tools, processes, SDLC Governance, controls and compliance. Experience in CI/CD, Devops tools and practices. Experience in technical/Operations support roles. Power Apps knowledge is required mandatory. Working experience in verification of the evidence of various SDLC controls. Experience in training and educating developers and end users on SDLC processes, governance and controls. Strong understanding and working experience of Change, Release, Incident and problem management processes. Working experience in Service now features and release management processes EDUCATION/ QUALIFICATIONS Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleL2 Lead Technical Application Support, Associate LocationPune, India Role Description Our organization within Deutsche Bank is Compliance Production Services. We are responsible for providing technical L2 application support for business applications. The Compliance line of business has a current portfolio of 20 applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As a L2 Lead Technical Application Support You will provide technical hands-on oversight to several support teams and be actively involved in technical issues resolution across multiple applications. You will also be application working as application lead and will be responsible for technical & operational processes for all application you support. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Act as application lead , You need to own the responsibilities related technical, process, operational, and people for all applications supported. Provide technical hands-on oversight to several support teams and be actively involved in technical issues across multiple applications. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks. Assist in the process to approve application code releases change tickets as well as tasks assigned to support to perform. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Assist in special projects and view them as opportunities to enhance your skillset and develop your growth. These projects can include coding using shell scripting, Python and YAML language for support functions. Your skills and experience Minimum 2 years of experience in providing the hands-on IT support and interacting with applications and end users. Engineering Degree/Post graduation from an accredited college or university with a concentration in Computer Science or IT-related discipline. knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Working knowledge of Elastic Search, WebLogic, Tomcat, OpenShift, Grafana, and Prometheus, Google Cloud Monitoring. Understanding of Java (J2SE), spring, Hibernate, micro services. Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with oracle and SQL databases. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Able to train, coach, and mentor and know where each technique is best applied. Confident working with several programming languages, tools, and technologies, including Infrastructure as Code, with the ability to guide colleagues as to the context where each is useful (preferably Python and Terraform) . Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 1 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course

Role - Technical Process Spe Exp - Min 2 years Skills - Technical support | Service Desk | Servicenow | IT technical support Immediate Joiner 5 Days working 2 days Rotational Off | Night Shifts | Both ways Cabs 8529625871 | mahak.ghrs1234@gmail.com

Lead plant IT operations ensuring secure, reliable systems. Manage app support, sales & aftermarket platforms. Drive digitalization, ensure 24/7 uptime, handle budgets/vendors, and enhance efficiency through technology. Location: Hoskote(Bangalore)

Job Title: Hardware & Networking Field Engineer Job Location: [Your City / Region] Job Type: Full-Time | Field Support Job Summary: We are looking for a dynamic and resourceful Hardware & Networking Field Engineer to install, configure, maintain, and troubleshoot computer hardware, networking devices, and IT infrastructure at client sites. The ideal candidate should have hands-on experience in system maintenance, network troubleshooting, and client communication. Key Responsibilities: Install, configure, and troubleshoot desktops, laptops, printers, and other IT hardware. Install and manage operating systems (Windows/Linux) and software applications. Diagnose and resolve technical hardware and networking issues onsite. Set up, maintain, and troubleshoot network devices like routers, switches, access points, firewalls, etc. Handle LAN/WAN configurations, IP addressing, and network cabling. Provide IT support and service calls to client locations as per schedule. Maintain proper documentation of service calls and issue resolutions. Coordinate with the back-office technical team for escalations and remote support. Ensure timely response and resolution of client issues to maintain service standards. Maintain inventory of tools and IT spares required for field operations. Key Skills Required: Strong knowledge of computer hardware, operating systems, and peripheral devices. Good understanding of networking concepts (LAN, WAN, DHCP, DNS, TCP/IP). Hands-on experience with installation and troubleshooting of routers, switches, and firewalls. Ability to diagnose and resolve hardware/software/network issues efficiently. Basic knowledge of CCTV, biometric devices, and structured cabling (preferred). Good communication and interpersonal skills for client interaction. Problem-solving attitude and ability to work independently. If you are interested, please share your CV on hr@techlink.in : Updated cv along with :Total Exp: Relv. Exp: Cur Sal : Exp. Sal: Notice Period

Role & responsibilities Install, configure, and troubleshoot Windows/Linux/mac os. To provide support for desktop, laptops, servers, thin clients, tablets, printers, attendance devices, all other IT related hardware. Install and configure enterprise software applications. Monitor system performance and ensure system availability and reliability. Perform regular updates, patches, and security configurations. Manage system, database backup & disaster recovery strategies. Configure and maintain LAN, WAN, VPN, and firewall security. Troubleshoot network connectivity issues. Monitor and optimize network performance. Implement and maintain security policies, including antivirus & access controls. Conduct regular Branch IT audits and actions with TAT. Ensure compliance with industry standards and data protection regulations. Provide technical support to employees for hardware, software, and network-related issues. Manage user accounts, permissions, and access rights. IT inventory Management, documentation and training materials for end-users. IT infrastructure Deployment and maintenance. Coordination with Vendors for warranty, AMC and other IT related support.

With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives. Role Summary: Looking for a seasoned IT support professional with expertise in setting up and configuring desktops, servers, peripherals, and network devices. Skilled in troubleshooting and replacing faulty hardware components, and proficient in desktop, laptop, and printer installation and maintenance. Key Responsibilities: Set up desktops, computers, servers, peripherals, cameras, and test network connections. Installation and troubleshooting of servers, laptops, and printers are essential skills. Knowledge of installing routers, switches, firewalls, and understanding Microsoft services like Active Directory (AD). Excellent problem-solving and multitasking skills with a customer-oriented attitude. Working knowledge of office automation products and computer peripherals such as printers, laptops, and scanners. Experience using Active Directory, DNS, and DHCP. Qualification: 4+ years of experience Excellent verbal, written and presentation skills. Bachelors or Masters degree in Computer Science or a related field.

Description & Requirements Introduction: A Career at HARMAN Automotive We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role As a member of the Global Digital Supply Chain team within the Digital Department, you will be responsible for supporting, assessing, designing, implementing, customizing, and deploying Supply Chain processes and systems across SAP modules, including MM, WM, PP, PM, QM, and Ariba. Digital Supply Chain (MM, WM, PP, or PM/QM) will play a key role in leading, managing, and delivering high-impact projects while providing IT support for the Supply Chain systems landscape. What You Will Do Participate in both small- and large-scale projects across various roles, providing IT support to business users in the areas of SAP MM, WM, PP, or PM/QM. Analyze current business processes and needs to identify, propose, and implement effective solutions aligned with the existing SAP/IT landscape. Collaborate with internal and external teams both locally and globally to resolve issues, manage service requests, and deliver project outcomes. Gather and document requirements, create functional specifications, develop training materials, support testing activities, perform customize, transport changes, share knowledge, deploy solutions to production, and transition to support teams. Estimate effort and timelines for delivering solutions across different projects. Evaluate alternatives and recommend optimal IT solutions to meet business objectives. What You Need to Be Successful A Minimum of 6 to 15 years of overall experience as an SAP functional consultant, with strong expertise in SAP MM, WM, PP, or PM/QM, including project execution and support in alignment with P3/P4 standards. Hands-on experience across multiple implementation or rollout projects, particularly in blueprinting, configuration, and related activities. Experience with SAP S/4HANA is highly desirable. Knowledge of SAP LSMW, SAP Script/Forms, and basic SAP ABAP is a strong advantage. Demonstrated experience in managing and collaborating with vendor teams. Proven ability to provide effective IT support by resolving incidents and handling service requests efficiently. Industry background in manufacturing is preferred. A proactive, solution-oriented mindset, combined with a results-driven approach and strong team collaboration skills. Bonus Points if You Have A Bachelors degree in Computer Science, Information Technology, or a related field is preferred. Proven ability to thrive in a dynamic, fast-paced environment by effectively managing multiple projects and daily support tasks while prioritizing them within a global context. Strong communication skills, with the ability to navigate conflict and negotiate effectively. Fluency in English at a professional business level. What Makes You Eligible Be willing to travel up to 10%, domestic and international travel. Be willing to work in an office or a manufacturing facility. Be willing to have flexible working hours depending on the Global-Regional-Local Initiatives, projects, and enhancements. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.). Extensive training opportunities through our own HARMAN University. Competitive wellness benefits. Tuition reimbursement. Be Brilliant employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners, and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! #LI-AD3

Req ID: 316819 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Specialist - 360 IT support to join our team in Hyderabad, Telangana (IN-TG), India (IN). Position Overview What is the nature of the position and its services provided to the client? 360 IT Support APP and hardware Asset Management Conference room and technologies support Mobility device support Ad hoc project support Client s Business Problem to Solve (Role Importance and Details) What are the key client solutions this position provides? 1. Hardware leasing and lifecycle 2. Turnkey IT support solutions 3. Mobile device management and support 4. Conference device management and support General Duties and Tasks (Basic Required Qualifications) What specifically will this person be doing? 1. L2 Onsite IT support presence covering Multiple technologies and solutions 2. Asset Management and managing device lifecycle including disposal and return to vendor 3. Liaise and work closely with client to ensure BAU needs are met 4. Ticket Management to ensure SLA and NPS requirements are achieved 5. Asset and mobile devices refresh 6. Conference room support including devices and technologies

GAQ426R122 The Corporate Engineering team builds/provides services and infrastructure that allow our Bricksters to be successful. The team is dedicated to ensuring that the underlying infrastructure runs smoothly and that systems and tools work as expected. Databricks is hiring an experienced Identity and Access Management Engineer to manage critical Identity and Access Management processes and build future capabilities. This role is part of the Corporate Engineering team and is essential to scaling and optimising our Identity Infrastructure as we continue our hyper-growth. The impact you will have: You will work with different teams to ensure that the IAM services we offer to the business are built for efficiency and scale. You will work closely with IT and Security teams to ensure the secure implementation of identity lifecycle processes (provisioning, updates, de-provisioning). You will provide Tier 3 support for the IT HelpDesk team. Partnering with IT support leads to understanding identity trends and implementing solutions to improve them through process or automation. You will work with internal IT teams to support and implement advanced configurations for identity systems such as Okta, AD, and Opal, implementing access controls for SaaS applications. You will develop solutions or applications to facilitate identity automation across the Databricks Identity infrastructure securely. You will help define service-level agreements and processes, working with IT support to streamline access requests and improve transaction transparency. You will strive to improve our processes to provide a smooth and automated user LCM experience. You will help build a world-class customer identity management platform. What we are looking for: At least 7+ years of experience or related experience administering Okta, including advanced configurations such as OIDC/Oauth, SCIM, cross-tenant federation, Okta Workflows, and APIs 4+ years of experience or related experience administering identity for systems, including IAM configuration for Saas and/or a subset of PAM, NHI Management,etc. 2+ years of experience programming in a language such as Python, node.js, Golang or Scala is required. Familiarity with IAM concepts of least privileged access, Federation, Assurance, Reconciliation, and evidence needs for Audits. Familiar with design patterns to implement RBAC vs. ABAC vs. PBACFamiliar with Customer Identity Management. Familiarity with APIs with a track record of leveraging them to improve efficiency through automation or data quality. Familiarity with AI agents and concepts around securing them About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter , LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https: / / www.mybenefitsnow.com / databricks . Our Commitment to Diversity and Inclusion . Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employers discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Job Description : Design, implement, and manage ad campaigns across Facebook and Google platforms with a focus on maximizing ROAS. Continuously test and optimize ads and targeting strategies to increase the efficiency and effectiveness of the marketing spend. Analyze campaign performance data to understand ROI and make informed decisions on ad spend. Collaborate with the marketing team to align ad strategies with overall marketing objectives and promotional activities. Stay updated with the latest trends and best practices in digital advertising to keep ahead in a competitive market. Prepare regular reports on campaign performance and provide insights to inform future marketing strategies. Manage budgets and forecasts, ensuring optimal allocation of resources across platforms. Technology : Proven experience in digital marketing, specifically with Facebook Ads and Google Ads. Demonstrated ability to deliver a ROAS of 5 or higher on significant ad spend. Strong analytical skills and proficiency in using tools such as Google Analytics and ad platform insights. Experience in A/B testing, audience segmentation, and ad optimization. Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment. Relevant certifications in digital marketing are a plus. Qualification : Bachelors degree in Marketing, Business, or a related field. Experience required : 1-4 years. Location : Mahape, Navi Mumbai.

System & Network Administrator Experience : 45 Years Job Summary We are looking for a skilled and experienced System & Network Administrator to maintain, support, and enhance our IT infrastructure. The ideal candidate will be responsible for managing servers, networks, user systems, and security frameworks to ensure seamless operations and high system availability. Key Responsibilities System Administration Install, configure, and maintain Windows/Linux servers and desktop systems. Manage Active Directory, DNS, DHCP, Group Policy, and Office 365 environments. Perform regular system upgrades, patch management, and data backups. Monitor system performance, troubleshoot issues, and optimize efficiency. Implement and maintain IT security measures including antivirus, endpoint protection, and access controls. Create and maintain technical documentation for systems and procedures. Network Administration Administer LAN, WAN, VPN, and firewall infrastructure. Configure and manage switches, routers, and firewalls (Cisco, Fortinet, SonicWall). Monitor network traffic and performance, ensuring uptime and reliability. Set up and manage remote access solutions and wireless networks. Ensure secure network architecture with appropriate segmentation and monitoring tools. Support VoIP, video conferencing, and bandwidth management systems. Required Skills & Competencies Solid experience in both Windows and Linux server environments. Strong understanding of networking protocols: TCP/IP, VLAN, VPN, DNS, DHCP. Experience with network and system monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Familiar with virtualization (VMware, Hyper-V) and cloud environments (Azure/AWS basics). Proficiency in scripting (PowerShell, Bash) for automation. Excellent problem-solving skills and ability to work independently. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 4–5 years of proven experience in combined system and network administration roles. Relevant certifications preferred: MCSE, MCSA, CCNA, CCNP, RHCE, CompTIA Network+ .

Job Requirements: - Proficient in Hardware & Software, Windows Server (2022), Windows 7/10/11. - Skilled in Active Directory tasks such as account management and password resets. - Collaboration with IT team to oversee network infrastructure. - Provision of end-user technical support, promptly resolving hardware and software issues. - Assistance in server installation, configuration, and maintenance. - Resolution of Configuration and Wi-Fi issues in Unifi. - Implementation of security protocols for data protection and compliance. - Contribution to IT projects and upgrades. - Monitoring system performance for optimal efficiency. - Documentation of system configurations and troubleshooting procedures for team knowledge sharing. - Asset Management.

Launch Your Career with Leading MNCs! Freshers (20202025 passouts), this is your chance to work with top global clients across IT & NONIT roles! IT ROLES – Urgent Hiring Eligible Passouts: 2023, 2024 & 2025 Min. 60% Academics | No Backlogs or Gaps Strong Communication & ProblemSolving Skills Available Roles: – Software Developers – System Administrators – Functional Module Experts (Based on Client Requirements) Salary Package: 3.5–5 LPA Location: PAN India (Client-allocated) NONIT ROLES – Mass Hiring Eligible Passouts: 2020–2025 All Percentages Accepted Gaps / Backlogs? You’re Eligible Too! Available Roles: – Software Support Projects – SAP Support – Support Roles for Google, Apple, Meta, Facebook – Finance & Accounts Projects – And many more Salary Package: 2.5–3.5 LPA Additional Benefits: – Up to 48,000 per Month as Incentives – Free Food (for select projects) – Additional 54,000/year if you opt out of Company Cab – Location Preference available for NonIT Roles Why Join Us? Kickstart your career with Top-Tier MNCs Get Trained & Placed in HighDemand Tech & Support Roles Competitive Salary + Huge Performance-based Incentives Opportunity to Build a Strong Career with Leading Brands Interested? APPLY NOW! Grab this golden opportunity before positions fill up! Email: hr@hcsipl.com Call: 9032423333 Don’t miss out — your dream career starts here!

Technical Support Executive Location- Bangalore/Pune Graduation (Mandatory) Min 1 year experience in Technical Support(International Voice) Working Days: 5 Days Working Night shifts CTC- Up to 4 LPA Immediate joiners Contact- 8890492756(HR Bhoomi)

Role & responsibilities Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles 8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off Skills Required: 2. Excellent communications skills (verbal and written) 3. Knowledge on ITIL Framework and Terminologies 4. Knowledge on Windows, Mac operating systems & VDI environments 5. Demonstrated problem solving capabilities 6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner 7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays 8. Self-motivated achiever who gains satisfaction from providing excellent customer service 9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies 10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates 11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc.. 12. Excellent organizational skills 13. Continually develops and maintains technical skills to ensure high quality levels of technical support for end user 14. Good knowledge in Active Directory, MFA and printer mapping.

Location : Gurgaon Company : Max@Home (Max Healthcare) Job Description We are looking for a proactive and detail-oriented IT Executive to join our team at Max@Home. The ideal candidate should have a solid foundation in IT infrastructure, hardware troubleshooting, basic networking, and inventory management. Key Responsibilities Provide day-to-day technical support to internal users for hardware, software, and networking issues. Troubleshoot and resolve problems related to desktops, laptops, printers, scanners, routers, and other IT equipment. Perform system installations, upgrades, configurations, and routine maintenance. Ensure smooth operation of LAN, WAN, and internet connectivity across the office. Maintain asset records and manage IT inventory, including hardware, software, and licenses. Coordinate with vendors for hardware repairs and procurement. Support end-user onboarding/offboarding activities (e.g., system setup, email configuration, access provisioning). Maintain documentation of IT processes, asset allocation, and issue resolutions. Ensure data backups and adherence to IT security protocols. Provide remote IT support to field and homecare teams as needed. Required Skills & Qualifications Bachelors degree or diploma in IT, Computer Science, or related field. 1-3 years of experience in IT support or system administration. Basic knowledge of networking (LAN/WAN, IP addressing, routers, switches). Hands-on experience with desktop/laptop hardware and troubleshooting. Familiarity with Windows OS, MS Office, and basic system utilities. Knowledge of IT inventory management tools or Excel. Good communication and problem-solving skills. Ability to work independently and support remote users. Interested candidates can share their profiles at attul.chauhan@maxhealthcare.com