IT Support - Hardware & Desktop

You are Eil Global, an IT services company operating in Asia Pacific and EMEA. Headquartered in Adelaide, Australia, you have a presence in various locations across Asia Pacific & EMEA. Currently, you are seeking IT Hardware & Desktop Support Engineers for a long-term contract position in Chennai. **Role Overview:** As an IT Hardware & Desktop Support Engineer, your main responsibilities will include: **Key Responsibilities:** - Daily ticket assignment involving 5-6 calls per day. - Collecting devices from the warehouse and visiting client sites for onsite part replacement and issue resolution. - Adhering to standard processes and documentation protocols for ticket closures and hardware replacements. **Qualifications Required:** - Bachelor's Degree in a Computer-related discipline with M.C.P. certification in Windows 2000/XP/Vista/7 and a minimum of 1 year of relevant experience, OR - Diploma in a Computer-related discipline with M.C.P. certification in Windows 2000/XP/Vista/7 and a minimum of 3 years of relevant experience. **Additional Company Details:** Eil Global is committed to providing IT services across various technologies and locations. As a part of our team, you will have the opportunity to work on cutting-edge technologies and contribute to the success of our clients in the Asia Pacific & EMEA regions. If you meet the qualifications and are interested in the position, please send your updated CV and contact details to visalakshi.s@eilglobal.com. (Note: Onboarding details, job types, shift details, work days, application questions, preferred education, required experience, location preference, willingness to travel, and work location are provided in the original job description but omitted here for brevity.),