IT Support Engineer

Key Responsibilities:

1. IT Strategy & Planning

• Develop and implement IT policies, procedures, and best practices.
• Evaluate emerging technologies to support IT forecasts.

2. Infrastructure Management

• Oversee the installation, configuration, and maintenance of servers, networks, and end-user systems.
• Ensure high availability of critical business applications and data backup solutions.
• Monitor system performance and implement upgrades as required.

3. Cybersecurity & Data Protection

• Develop and enforce security protocols to protect company data.
• Conduct regular security audits and vulnerability assessments.
• Ensure compliance with data privacy laws (e.g., GDPR, local IT regulations).

4. Vendor & Asset Management

• Manage relationships with hardware/software vendors and service providers.
• Negotiate contracts and service-level agreements.
• Maintain accurate IT asset inventory.

5. Team Leadership

• Supervise, mentor, and train IT support staff.
• Set performance objectives and conduct regular evaluations.
• Provide timely technical support to all departments.

6. Project Management

• Lead IT-related projects such as ERP implementation, cloud migration, or office relocations.
• Coordinate cross-functional teams to deliver projects on time and within budget.

Key Skills:

• Strong knowledge of networking, servers, cloud computing, and cybersecurity.
• Excellent troubleshooting and problem-solving abilities.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person