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10.0 - 15.0 years
6 - 10 Lacs
Noida
Work from Office
Professional Experience Qualifications 10+ years prior experience in JBPM Excellent ability to understand the existing process documentation on the rating engine Knowledge of IBM BAMOE for automating the workflow and rules is preferred Strong knowledge of JPBM and grasp on design concepts to understand existing architecture Good collaborative skills to support other teams to modernize the rating application Excellent Analytical skills Great interpersonal and communication skills Financial services domain is preferred Open to work in UK Shift (10 Am to 9 Pm IST with 8 hours of productive work) Education Qualification : B.Tech or MCA Mandatory Competencies Programming Language - Java - Core Java (java 8+) Beh - Communication and collaboration Architecture - Architectural Patterns - Microservices
Posted 4 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Noida
Work from Office
Professional Experience Qualifications 8+ years prior experience in JBPM Excellent ability to understand the existing process documentation on the rating engine Knowledge of IBM BAMOE for automating the workflow and rules is preferred Strong knowledge of JPBM and grasp on design concepts to understand existing architecture Good collaborative skills to support other teams to modernize the rating application Excellent Analytical skills Great interpersonal and communication skills Financial services domain is preferred Open to work in UK Shift (10 Am to 9 Pm IST with 8 hours of productive work) Education Qualification : B.Tech or MCA Mandatory Competencies Others - Micro services Programming Language - Java - Core Java (java 8+) Beh - Communication and collaboration Architecture - Architectural Patterns - Microservices.
Posted 4 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Noida
Work from Office
Hands-on individual responsible for producing excellent quality of code, adhering to expected coding standards and industry best practices. Must have strong experience in Core Java, Multithreading, microservices, Spring and SQL. Good knowledge of Spring, Hibernate, JMS, Caching Frameworks, Memory Management Nice to have Kubernetes , Docker. Problem- solving/ Trouble shooting skills High levels of ownership and commitment on deliverables Strong Communication Skills - Should be interact with client stakeholders to probe a technical problem or clarify requirement specifications Mandatory Competencies Programming Language - Java - Core Java (java 8+) Fundamental Technical Skills - Programming Multithreading Collections Fundamental Technical Skills - Spring Framework/Hibernate/Junit etc. Database - Database Programming - SQL Middleware - API Middleware - Microservices Architecture - Architectural Patterns - Microservices.
Posted 4 weeks ago
2.0 - 7.0 years
6 - 10 Lacs
Kolkata
Work from Office
IT Recruiter-Immediate Joiner IT Recruiter-Immediate Joiner We are looking for a dynamic and motivated IT Recruiter to join our talent acquisition team. The ideal candidate will have 1 2 years of experience in end-to-end IT recruitment, preferably in the IT services industry. You will be responsible for sourcing, screening, and hiring top IT talent across various technologies and domains. Experience: 1 2 years Key Responsibilities: Understand job requirements from hiring managers and develop effective sourcing strategies Source candidates using job portals (e.g., Naukri, Monster), LinkedIn, employee referrals, and other channels Screen resumes and conduct initial interviews to assess technical and cultural fit Coordinate and schedule interviews with internal stakeholders Maintain candidate pipeline and provide timely updates to hiring managers Manage offer negotiations, follow-ups, and onboarding process Maintain recruitment reports and documentation Build and maintain strong relationships with candidates and hiring teams Requirements: Bachelor's degree in Human Resources, IT, or related field 1 2 years of IT recruitment experience (preferably in an IT services firm) Knowledge of various IT technologies Experience with Applicant Tracking Systems (ATS) and job portals Strong communication and interpersonal skills Ability to multitask and meet deadlines in a fast-paced environment Apply For A Job Choose Job Role *
Posted 4 weeks ago
2.0 - 5.0 years
0 Lacs
Hyderabad
Work from Office
Motivity Labs (P) Ltd. (GlobalOutlook Pvt. Ltd.) is looking for . NET Developer Fresher to join our dynamic team and embark on a rewarding career journey Developing new software applications or maintaining and updating existing ones Analyzing user requirements and designing software solutions to meet those needs Collaborating with other developers and stakeholders to ensure that software projects are completed on time and to a high standard Writing clean, efficient, and well-documented code using C# or VB NET programming languages Testing and debugging software applications to ensure that they function correctly and are error-free Developing and implementing software integrations with other systems and applications Creating technical documentation for software applications and updates Ensuring that software applications are scalable, reliable, and secure Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues Excellent communication skills
Posted 4 weeks ago
3.0 - 5.0 years
0 Lacs
Hyderabad
Work from Office
Are you eager to kickstart your career in DevOps? Join our DevOps Internship Program and gain hands-on experience in cloud infrastructure, automation, and CI/CD processes . Work closely with experienced engineers and develop practical skills in AWS, Azure, or GCP environments. DevOps Internship Opportunity Location: Hyderabad Internship Duration: 3 Months Eligibility: Freshers / Final-year students / Recent Graduates Trained or Certified candidates are only preferred. About the Role: Are you eager to kickstart your career in DevOps? Join our DevOps Internship Program and gain hands-on experience in cloud infrastructure, automation, and CI/CD processes .
Posted 4 weeks ago
2.0 - 4.0 years
22 - 30 Lacs
Mumbai
Work from Office
Job Description : Technical skills Java 8 Springboot Hibernate Oracle OOAD design (java design patterns) Mongo AWS Skill set / Responsibilities Ability to think laterally about problems and use new technologies to best advantage to deliver innovative solutions Work from outline specifications to deliver working prototypes/solutions Ability to articulate and describe developed solutions, include the pros and cons Experience in developing Web application Good analytical and problem-solving capabilities Keep abreast of new technologies and their applicability to work requests Experience of Agile development and scrums Qualifications Preferably BE or MCA Preferably BE or MCA Additional information Good Communication Skills required.
Posted 4 weeks ago
1.0 - 6.0 years
0 Lacs
Hyderabad
Work from Office
Motivity Labs (P) Ltd. (GlobalOutlook Pvt. Ltd.) is looking for Java Full-Stack Fresher to join our dynamic team and embark on a rewarding career journey Contribute to all stages of software development lifecycle Design, implement and maintain Java-based applications that can be high-volume and low-latency Analyze user requirements to define business objectives Envisioning system features and functionality Define application objectives and functionality Ensure application designs conform with business goals Develop and test software Identify and resolve any technical issues arising Create detailed design documentation Propose changes to current Java infrastructure Develop technical designs for application development Develop multimedia applications Write well designed, testable code Conducting software analysis, programming, testing, and debugging Manage Java and Java EE application development Develop documentation to help users Transforming requirements into stipulations Prepare and produce releases of software components Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review
Posted 4 weeks ago
5.0 - 9.0 years
11 - 15 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Information Technology as a Support Technician at Tech Hub involves providing firstline technical assistance and support for queries and issues related to application platforms. This position assists with maintaining optimal system functionality and ensures customer satisfaction through resolving technical problems. Handle escalated issues from Level 1 support related to Office 365, Intune, Exchange Online, SharePoint, Teams, and other collaboration tools. Diagnose and resolve complex technical problems with Microsoft 365 services and Google Workspace applications. Create and maintain detailed documentation of issues, resolutions, and configurations within the ticketing system. Work closely with Level 1 support, engineering teams, and other stakeholders to resolve issues and improve system performance. Configure and manage Google Workspace settings, security policies, and user accounts, including managing mobile devices and performing security audits. Provide guidance and training to users on Google Workspace and Vault functionalities, including onboarding and offboarding procedures. Manage security settings, enforce policies, and ensure data governance and compliance within the organization. Monitor system performance, identify potential issues, and implement solutions to maintain optimal system functionality. Create and maintain documentation, knowledge base articles, and best practices for Google Workspace and Vault administration. Manage data retention policies for eDiscovery purposes. Ensure proper recording and closure of all reported issues Mandatory skill sets Strong understanding of Microsoft 365, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune. Proven ability to diagnose and resolve complex technical issues. Understanding of cloud services and platformasaservice (PaaS) offerings. Familiarity with ticketing systems and support tools Preferred skill sets Relevant Microsoft 365 certifications (e.g., MS900, MS100, MS101) and Google Workspace Administrator Certification. Years of experience required 4+ yrs Education qualification Any Ug/Pg Education Degrees/Field of Study required Master Degree, Bachelor Degree Degrees/Field of Study preferred Required Skills Microsoft SharePoint Accepting Feedback, Accepting Feedback, Active Listening, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy, ITIL Compliance, IT Project Lifecycle, IT Service Management (ITSM) {+ 19 more} No
Posted 4 weeks ago
2.0 - 6.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Associate & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary As Support Technician, you provide firstline technical assistance and support for queries and issues related to the application platform. This role involves troubleshooting, resolving technical problems, and ensuring customer satisfaction Troubleshooting, resolving, and preventing issues related to MuleSoft and its integration Working Knowledge on creating and implementing integration solutions using MuleSoft Platform and Anypoint Studio, API manager and other related components, including designing APIs and data flows. Connecting different systems, applications, and data sources through APIs and integration flows. Developing data mappings and transformations using tools like DataWeave to ensure seamless data exchange. Identifying and resolving issues related to API connectivity, message processing, and system performance. Proficiency in MuleSoft Anypoint Platform and Studio. Strong understanding of API design principles and best practices. Experience with data transformation and integration patterns. Familiarity with security protocols and best practices (OAuth2, SAML, etc.). Knowledge of various integration technologies (JMS, JDBC, SOAP, REST). Experience with testing, debugging, and troubleshooting MuleSoft applications. Excellent communication and collaboration skills. Experience with Agile methodologies and project management. Ensure Infrastructure is secure and protected against all identified security vulnerabilities. Stay uptodate with the latest MuleSoft features, updates, and best practices Document issues and resolutions, maintaining an accurate log of activities for reference. Maintaining a knowledge base of common issues and solutions Assist in testing new features and updates to the platform to ensure quality and performance. Mandatory skill sets Serve as the point of contact for troubleshooting and resolving MuleSoft related issues Diagnose integration errors and data flow disruptions, providing timely resolutions Escalate complex problems to development teams or thirdparty support as needed Understanding of cloud services and platformasaservice (PaaS) offerings Basic understanding of software development and app platform operations Familiarity with ticketing systems and support tools Preferred skill sets MuleSoft Certified Person will have added value Years of experience required 4+ yrs Education qualification Bachelor Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Data Flow Analysis Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Architectural Engineering, Business Continuity, Cloud Architectures, Cloud Compliance, Cloud Infrastructure, Cloud Migration, Cloud Virtualization, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Data Infrastructure, DevOps Practices, Disaster Recovery, Emotional Regulation, Empathy, Google Cloud Platform, Hardware Troubleshooting, Hybrid Cloud, Identity and Access Management (IAM), Inclusion, Infrastructure Architecture {+ 26 more} Travel Requirements Government Clearance Required?
Posted 4 weeks ago
6.0 - 11.0 years
9 - 13 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Senior Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Information Technology focusing on Power Automate and UiPath involves managing and resolving complex issues related to automated processes. The role involves designing, developing, and maintaining efficient RPA solutions while collaborating with stakeholders and ensuring adherence to best practices. Configure and maintain sophisticated Power Automate flows and UiPath bots to integrate with diverse systems. Ensure seamless integration and interoperability between automated solutions and existing IT infrastructure. Troubleshoot and resolve technical issues related to automation workflows and integrations. Design and develop new automation solutions or enhance existing ones. Monitor the performance of automated processes and identify areas for improvement. Create and maintain technical documentation for RPA solutions. Collaborate with business users, developers, and IT teams to understand requirements and ensure smooth operation. Provide training and support to endusers on utilizing RPA solutions and troubleshooting basic issues. Ensure quality by supporting coding and architectural standards and thorough unit testing Mandatory skill sets Strong technical skills in UiPath and Power Automate. Deep understanding of both platforms, including their respective features, components, and development environments. Understanding of cloud services and platformasaservice (PaaS) offerings. Familiarity with ticketing systems and support tools Preferred skill sets Relevant Certification from UiPath and Microsoft on Power Automate Years of experience required 6+ years and above. Education qualification Any UG/PG Education Degrees/Field of Study required Bachelor Degree, Master Degree Degrees/Field of Study preferred Required Skills Platform as a Service (PaaS) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Creativity, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy {+ 24 more} Travel Requirements Government Clearance Required?
Posted 4 weeks ago
6.0 - 11.0 years
10 - 15 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Senior Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Information Technology as a Support Manager at Tech Hub involves providing firstline technical assistance and support related to the application platform, ensuring customer satisfaction through troubleshooting and resolving technical problems. Handle initial user inquiries and troubleshoot basic issues. Diagnose and fix problems within the .NET backend (C#, ASP.NET, etc.) and the Angular frontend (TypeScript, JavaScript, HTML, CSS). Respond to and manage support tickets and customer queries in a timely and professional manner. Resolve issues like login problems, password resets, and simple data recovery. Diagnose and troubleshoot technical issues related to the app platform, providing solutions and workarounds. Identify and escalate complex issues to higherlevel support teams. Document issues and resolutions, maintaining an accurate log of activities for reference. Maintain a knowledge base of common issues and solutions. Assist in testing new features and updates to the platform to ensure quality and performance. Contribute to the creation and updating of support documentation and FAQs. Monitor app performance and report any issues. Mandatory skill sets Understanding of cloud services and platformasaservice (PaaS) offerings. Deep knowledge of SQL server script and query writing, Stored Procedure, and SSRS. Knowledge on .NET Core, Angular, C#, ASP.NET, MVC, API, and building scalable microservicesbased applications. Strong analytical and query debugging skills. Familiarity with ticketing systems and support tools Preferred skill sets Expertise in designing secure and highperforming solutions with cloudnative (Azure Dev Ops) approaches. Microsoft certification in .NET. Years of experience required 6+ years and above. Education qualification Any UG/PG Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Angular Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Creativity, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy {+ 24 more} Travel Requirements Government Clearance Required?
Posted 4 weeks ago
8.0 - 13.0 years
13 - 17 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations & Summary A career within Information Technology as an Application Support Team Lead involves leading the application support and operations, ensuring timely management of SLAs, coordinating complex technical issues, and ensuring seamless operation of application support. The role is crucial in driving outcomes, ensuring excellence, and facilitating the success of projects and programs. Lead the application support team to provide timely and effective support for business applications. Ensure applications are maintained and updated according to business needs and technological advancements. Oversee the resolution of applicationrelated incidents and service requests. Manage, mentor, and develop a team of application support specialists. Conduct regular performance reviews and support career development initiatives. Foster a collaborative and customerfocused work environment. Ensure application support practices comply with relevant security policies and regulations. Implement measures to safeguard applications from security threats. Develop support and operations management plans, scope, objectives, and timelines. Drive continuous improvement by implementing ITILaligned processes and optimizing workflows. Monitor, analyze, and report on key performance indicators (KPIs) to enhance service efficiency. Collaborate with crossfunctional teams to ensure service standards and SLAs are consistently met. Act as a point of escalation for critical service issues and maintain governance over compliance and documentation Mandatory skill sets Strong analytical skills with experience in interpreting and presenting performance data. Prior experience in team leadership or managerial roles in Application support operations. Excellent communication and stakeholder management skills Preferred skill sets ITIL v4 certification Years of experience required 8+ years and above. Education qualification Any UG/PG Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Team Leadership DevOps No
Posted 4 weeks ago
6.0 - 10.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Pre-Sales Lead IT Security (Google & Microsoft Solutions) - Anantara Leave a message About the Role We are seeking a technically skilled and client-focused Pre-Sales Lead to support our IT Security sales initiatives. The ideal candidate will have deep expertise in Google Cloud Security and Microsoft Security solutions, with a strong background in engaging international clients, particularly in the US and UK markets. Key Responsibilities Solution Design & Proposal Development Understand client security requirements and design tailored solutions using Google and Microsoft security stacks. Collaborate with sales and technical teams to develop proposals, RFP responses, and solution architectures. Prepare technical documentation and security solution blueprints. Client Engagement & Presentations Deliver compelling product demos and technical presentations on tools like Microsoft Defender, Sentinel, Google Chronicle, and BeyondCorp. Address client queries with in-depth product and domain knowledge. Build trust and credibility through consultative engagement. Market & Competitive Analysis Stay updated on the latest trends in cloud security, zero trust, and threat detection. Analyze competitor offerings and provide feedback to product and delivery teams. Support go-to-market strategies with technical insights. International Client Collaboration Engage with enterprise clients in the US and UK markets. Represent the company at global cybersecurity events, webinars, and conferences. Team Collaboration & Enablement Work closely with sales, delivery, and marketing teams to align on client needs. Mentor junior pre-sales consultants and support internal knowledge sharing. Ensure solution feasibility and alignment with delivery capabilities. Required Skills & Qualifications 6 10 years of experience in IT services, with 3 5 years in a pre-sales or solutioning role focused on IT Security. Strong knowledge of Microsoft Security (Defender, Sentinel, Entra) and Google Security (Chronicle, Mandiant, SCC). Excellent communication, presentation, and interpersonal skills. Experience working with international clients, especially in the US and UK. Proficiency in tools like PowerPoint, Visio, and CRM platforms. Ability to translate business security needs into technical solutions. Self-driven, detail-oriented, and results-focused Job Features US & UK 6 10 years Apply Online A valid email address is required. United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy (Saint-Barth lemy) Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe)
Posted 4 weeks ago
7.0 - 12.0 years
7 - 11 Lacs
Hyderabad, Bengaluru
Work from Office
complex Java Developer July 10 2025 Leading IT Product and Service Company is looking for hiring contractual java developers. Being a well-known IT services company having offices globally, the company is looking for dynamic, self-motivated resources looking to learn and grow while adhering to the stringent timeline of the project. The resource must have an experience of handing resources from different geography, race, religion, He/She must be be exceptionally good in oral and written English. Required Skills Must have total experience of 7 years and relevant experience of 5 plus years in Java development Must have an experience in Java 11/17 or later Version Must have Enterprise Grade Application: Design, Development and Deployment and Activation Projects Strong expertise in Spring Boot, Spring Batch, Oracle DB which include and not limited to writing optimized SQL Queries Must have extensive experience in Mockito, JUnit 5, and leading testing frameworks. Moderate level hands on experience in Build to Dependency Management using Gradle/Jenkins/Harness/Splunk. Extensive experience in RESTful API development & integration; Batch processing Concepts, Chunk based processing and Tasklist Strong experience in middleware such as Kafka, IBM MQ or Solace. Experience in exception handling, logging, monitoring and analysis in Spring-based applications environment Master in version control systems such as and not limited to Git and IntelliJ IDEA. Expert in Problem Solving Concept implementation during requirements gathering, filtration, Ideation, Design, Development markdown No of Positions: 20 Joining Time: Immediate ONLY Salary : Competitive Payroll Model: 3rd Party Relocation Expense: No Interview Process: 2 Rounds of Technical Interview followed by HR Round Technology: Job Type: Job Location: Work Mode: Experience: Work Shift: Apply for this position Full Name * Email * Phone * Experience * Relevant Experience CTC * ECTC Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 4 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Pune
Work from Office
This is a remote position. Job Summary We are looking for an experienced and hands-on Digital Marketing Manager to lead our digital marketing initiatives. The ideal candidate will have a proven track record in running organic and performance marketing campaigns in India, with expertise in managing both in-house teams and external agencies. You will oversee a team of 5-6 in-house employees and collaborate with external partners in performance marketing, creatives, and PR to drive brand awareness, user acquisition, and engagement for our family app. Key Responsibilities Strategy Development : Design and implement comprehensive digital marketing strategies aligned for our high growth family platform targeting the Indian and Indian diaspora market globally. Organic Marketing : Lead content marketing, SEO/ASO, social media, and community engagement initiatives to build brand loyalty and organic growth. Performance Marketing : Plan, execute, and optimize paid campaigns across platforms like Google Ads, Meta Ads, and other relevant channels to drive user acquisition and retention. Brand Reputation/ORM: Monitor and manage brand reputation across online platforms, thus maintaining a positive brand image and building trust with customers. Team Leadership : Manage and mentor an in-house team of 5-6 marketing professionals, fostering a collaborative and high-performance culture. Agency Management : Oversee external agencies handling performance marketing, creatives, and PR, ensuring alignment with brand goals and campaign KPIs. Analytics & Reporting : Monitor campaign performance using tools like Google Analytics, adjust strategies based on data insights, and provide regular reports to leadership. Brand Positioning : Collaborate with product and content teams to ensure consistent messaging that resonates with our target audience in India. Budget Management : Manage marketing budgets effectively, optimizing spend for maximum ROI across organic and paid channels. Market Research : Stay updated on digital marketing trends, competitor strategies, and consumer preferences in the Indian market to inform campaign strategies. Requirements Skills : Proven expertise in running successful PPC / paid campaigns on platforms like Google Ads, Meta Ads, and other digital channels. Strong understanding of SEO, content marketing, and social media strategies to improve brand awareness and organically acquire customers. Experience in managing and mentoring in-house teams and coordinating with external agencies. Proficiency in SEO tools (Ahrefs, SEMrush or similar), social media tools (e.g. Hootsuite, Buffer etc) and analytics tools (e.g., Google Analytics, SEMrush, or similar) and data-driven campaign management tools (Clevertap or similar). Excellent communication and interpersonal skills to collaborate with cross-functional teams and external partners. Industry Knowledge : Familiarity with the ancestry, astrology, or community-driven app space is a plus. Education : Bachelor\u2019s degree in Marketing, Business, or a related field. An MBA or advanced certification in digital marketing is preferred. Other : Ability to work in a fast-paced startup environment, with a hands-on approach and adaptability to evolving priorities. Benefits At eligarf Technologies, we transcend the boundaries of conventional IT services, crafting tailor-made solutions that catalyse your business ambitions. With a global footprint, we seamlessly blend innovation and expertise to architect a digital landscape that amplifies your growth trajectory. Our core ethos revolves around sculpting bespoke services that resonate with your unique business DNA. We don\u2019t offer mere solutions; we engineer strategies that become an intrinsic part of your success story. From Agile software development and meticulously curated software development to cutting-edge AI & ML and seamless cloud integration, our offerings are a symphony of technology and strategy. We want enthusiastic people to be part of our family and have an open mind-frame and are willing to experiment with different options and multi-task in different aspects of business. Let us assure you that work will not be easy, but it will be worth it. We are an established company with a start-up mind-set and are looking for members to skip lunches over meetings, brainstorm on ideas on different aspects of business and roll up their sleeves and get their hands dirty. We want members who want to do something new and different and make a mark in whatever they do. We are not looking for time watching members. We are looking for a member who stays with us through the highs and lows of a dynamic and fast growing organization. You will have enough challenges to grow and enjoy your work. We have an interesting ABCDEF philosophy, which we believe will help you an individual. If you would like to work in this dynamic environment, know more about ABCDEF and contribute to your and the company\u2019s growth. If this job description is of your interest, please revert ASAP to move ahead. For any further queries, feel free to contact.
Posted 4 weeks ago
2.0 - 7.0 years
8 - 12 Lacs
Chennai
Work from Office
SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be. We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. SuperOps is seeking a driven and consultative Account Executive to join our growing team, focusing on the SMB market. In this role, you ll play a critical part in accelerating our growth by helping small and medium-sized businesses discover the value of our unified PSA-RMM platform. You ll be responsible for managing end-to-end sales cycles, building strong customer relationships, and delivering solutions that align with the unique needs of IT service providers. Working in an early-stage startup is something I ve always wanted to do, and the experience here at SuperOps is everything I hoped for. I love how transparent we are as an org, and I m so glad I get to be a part of the decision-making process from the smallest to the biggest things. Get to learn so much from this wonderful team we re putting together. What You'll Do: Consultative Selling: Develop tailored sales strategies for SMB prospects, positioning SuperOps as a modern, effective solution for ITSM and MSP operations. Pipeline Generation: Identify and qualify new opportunities through outbound efforts, discovery calls, and virtual meetings, ensuring a consistent and healthy sales pipeline. Customer Engagement: Build trust and influence among key decision-makers by understanding their business needs and demonstrating how SuperOps can drive operational efficiency. Sales Execution: Manage full-cycle sales processes, including demos, proposals, negotiation, and closing while maintaining a customer-centric approach throughout. Cross-Functional Collaboration: Partner with teams across Marketing, Solutions Engineering, and Customer Success to ensure a cohesive and seamless experience for every customer. Minimum of 2 years in B2B SaaS or SMB sales, preferably in a fast-paced or startup environment Strong capabilities in discovery, consultative selling, negotiation, and virtual engagement Familiarity with ITSM, PSA, RMM tools, or selling into the MSP/IT services market is a strong plus A strategic and empathetic mindset able to tailor solutions that align with client pain points and business goals A customer-first attitude with the ability to thrive in a high-growth, performance-driven setting Oops, we've hit a glitch. Try entering the details again.
Posted 4 weeks ago
1.0 - 6.0 years
8 - 11 Lacs
Chennai
Work from Office
SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be. We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. At SuperOps, we re building a modern, unified PSA-RMM platform to help MSPs deliver better IT services. As a Customer Success Executive, you ll be the trusted advisor to our customers, helping them realize maximum value from our platform. You will own the post-sales relationship, guiding onboarding, driving product adoption, and ensuring ongoing satisfaction and retention. Your role will be critical in building long-term customer relationships and turning users into advocates. Working in an early-stage startup is something I ve always wanted to do, and the experience here at SuperOps is everything I hoped for. I love how transparent we are as an org, and I m so glad I get to be a part of the decision-making process from the smallest to the biggest things. Get to learn so much from this wonderful team we re putting together. What You'll Do: Customer Onboarding: Guide customers through the onboarding process, ensuring a smooth and efficient implementation of our products or services. Provide training sessions to familiarise customers with key features and functionalities. Account Management: Develop and maintain strong, long-lasting customer relationships. Serve as the main point of contact for assigned accounts, addressing customer inquiries and concerns promptly. Product Adoption: Proactively engage with customers to drive product adoption and usage. Identify opportunities to enhance customer value through upselling or cross-selling additional products or features. Customer Advocacy: Identify satisfied customers willing to serve as references or participate in case studies. Encourage and gather customer testimonials and success stories. Feedback and Issue Resolution: Act as a customer advocate within the company, providing valuable feedback to product and development teams. Collaborate with internal teams to resolve customer issues promptly. Renewals and Upsells: Monitor customer usage and proactively engage with customers approaching renewal dates. Identify opportunities for upselling or expanding the scope of services to meet customer needs. Customer Health Monitoring: Develop and implement customer health monitoring processes to identify at-risk accounts and take proactive measures to retain them Proven experience of 1 - 4 years in customer success or account management, preferably in a B2B SaaS. Minimum 1 year of Customer Success Experience is Must. Strong communication and interpersonal skills. Ability to understand and articulate technical concepts. Demonstrated ability to manage multiple customer accounts and prioritise effectively Proactive mindset with a focus on problem-solving. Familiarity with CRM software and customer success tools. Ready to work in Night Shifts. Oops, we've hit a glitch. Try entering the details again.
Posted 4 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Noida
Work from Office
Position - Content Strategist About Wildnet Technologies: Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise includes SEO, Paid Search, Paid Social Services, programmatic advertising, and more. Job overview: We are seeking a highly motivated and creative Content Strategist with experience to lead our content initiatives across multiple digital touchpoints. This role requires someone who can think strategically, collaborate cross-functionally, and drive measurable business outcomes through high-quality content. Key Responsibilities: Define and maintain a consistent brand tone and content pillars across all platforms. Develop and execute a 3-month content roadmap aligned with marketing and business goals. Collaborate closely with the SEO team to produce keyword-optimized content that drives traffic and engagement. Manage freelance writers and content creators as needed to scale content production. Oversee creation and optimization of all blog posts, case studies, website copy, and ad copy . Work in sync with the social media team to ensure cohesive messaging and engaging post captions. Key Requirements: Minimum 3 years of experience in content strategy, content marketing, or editorial roles. Proven ability to plan and execute long-term content calendars. Strong understanding of SEO principles , keyword research, and content analytics. Experience in managing internal and external content teams. Excellent writing, editing, and communication skills. Benefits: Competitive salary with a lucrative incentive structure. Comprehensive health and wellness benefits package. Opportunities for professional growth and leadership development. A positive, supportive, and innovative work environment. Exposure to a broad range of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. Pioneering presence in the Digital Industry, serving as industry trailblazers.
Posted 4 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Noida
Work from Office
Position - Social Media Manager About Wildnet Technologies: Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise includes SEO, Paid Search, Paid Social Services, programmatic advertising, and more. Job Overview: We are looking for a creative and performance-driven Social Media Manager to lead our brand s presence across key platforms like LinkedIn and Instagram . The ideal candidate will have experience in developing content calendars, working with creative teams, managing online communities , and driving measurable follower growth and engagement. You will play a key role in shaping the brand's voice and building a strong digital community. Key Responsibilities: Build and manage a 3-month platform-specific social media calendar Collaborate with graphic designers and video editors to develop engaging posts and multimedia content Lead the hashtag strategy to maximize reach and discoverability Track platform insights to optimize posting frequency and timing Manage comments, DMs, and mentions with timely and brand-consistent responses Coordinate social media campaigns, contests, and giveaways to drive engagement. Key Requirements: 3-5 years of experience in Social Media Management Strong knowledge of platforms like LinkedIn, Instagram, Facebook Excellent content writing and copywriting skills Experience in using analytics tools like Meta Insights , LinkedIn Analytics , etc. Ability to collaborate cross-functionally with designers, content creators , and campaign managers Passion for digital trends, storytelling, and brand growth Benefits: Competitive salary with a lucrative incentive structure. Comprehensive health and wellness benefits package. Opportunities for professional growth and leadership development. A positive, supportive, and innovative work environment. Exposure to a broad range of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. Pioneering presence in the Digital Industry, serving as industry trailblazers.
Posted 4 weeks ago
1.0 - 9.0 years
11 - 12 Lacs
Bengaluru
Work from Office
STL Digital is a global IT Services and Consulting company that enables enterprises to experience the future of digital transformation. We provide end to end services across product engineering, software, cloud, data and analytics,enterprise application services,and cyber-security. Purpose - We Engineer Experiences that create value. We blend the agility of a startup withthe stability of an established enterprise. We're passionate about innovation. Our culture is built on 4 core values: 1. Respect for Individuals: We value every team member's unique perspective and contributions. 2. Hunger to Learn: We encourage continuous growth and development. 3. Promises Delivered: We are committed to delivering on our commitments. 4. Keep it Simple: We strive for clarity and efficiency in everything we do. We are looking for talented individuals to join us on this exciting journey, working with our 25+ Global Customers. Let uss build the future of tech together. Job Title : SAP ABAP Consultant Work Location : Remote (All STL Locations) Experience : 1 to 9 Job Mode : Hybrid/Remote Responsibilities: Minimum of 1 to 9 years of ABAP RICEFW development experience Strong knowledge Reports, ALE-IDOC, BAPI, Interface (ALE-IDOC, ODATA), Object Oriented program ABAP on HANA Experience is preferable SAP Certification is added advantage Knowledge on other SAP modules like Finance (FI), Sales & Distribution (SD) etc. will be advantageous Strong analytical skills and ability to write technical specifications Ability to multitask and manage multiple deliverables and projects at the same time Ability to work in a team environment, effectively interacting with others ent for common and known problems
Posted 4 weeks ago
16.0 - 22.0 years
20 - 25 Lacs
Bengaluru
Work from Office
At Orange Business, Digital Technology s purpose is To be a trusted technology business partner, delivering outstanding digital experiences that amaze our customers, partners and employees Keeping customer at the center of this digital transformation, we are simplifying, transforming and standardizing processes/ways of working and migrating service desks to ServiceNow, pushing automating across the workflows Head of NetDevOps is A NetDevOps Lead is responsible for driving the adoption and implementation of DevOps practices within the networking domain of an organization Should lead design and automation of network infrastructure using modern tools and methodologies such as Infrastructure as Code (IaC), continuous integration/continuous deployment (CI/CD), and configuration management The NetDevOps Lead oversees the creation of scalable, repeatable workflows for provisioning, monitoring, and managing network devices and services They work closely with network engineers, software developers, and operations teams to ensure that network changes are tested, version-controlled, and deployed safely and efficiently across LAN, WAN, SDWAN, Internet and Voice products In addition to technical execution, the NetDevOps Lead plays a strategic role in transforming legacy network operations into agile, software-driven environments They define best practices, enforce compliance, and ensure that networking solutions align with business and security requirements The role involves mentoring teams, introducing automation and observability tools, and fostering a culture of collaboration between networking, cloud, and IT teams By bridging the gap between traditional network operations and agile development, the NetDevOps Lead helps accelerate innovation, reduce downtime, and improve service delivery across the enterprise or service provider environment Develop a trust relationship with the internal stakeholders and customers based on common objectives and plan, build the partnership from the current support model and drive business based on future proof technology and effective cost structure Drive standardization and effective solution implementation, review the current capabilities and define the upskilling (eg product certification, devops, automation, security) and development plan, attract talent from the market and people who can drive the transformation and standardization, the relationship with business and customers Inspire, organize and develop the team to become self-organized and operate smoothly in the SAFE setup Work in partnership with the selected System Integrator and Product vendors to build a strong reliable ecosystem for the internal stakeholders and customers, collaboration for the roadmap delivery, transforming the teams and addressing the difficulties that will appear on the way Being part of Digital Technology and working collaboratively with stakeholders, this role/migration plays a strategic role in OB s Digital transformation journey This will enable OB to simplify, modernize, automate change implementation and provide digital services to B2B customers, further supporting the revenues growth and IT services development, co-driving Marketing and GDO digital roadmap Strategy & Leadership Define and implement the NetDevOps strategy in alignment with the organization s Technology and Architecture roadmap and business objectives Establish a roadmap for automation, tooling, processes, and team development to modernize network operations for all large customers in Orange Business Build, Collaborate and lead a cross-functional team of network automation engineers, NetDevOps specialists, and infrastructure developers both with in Digital and Technology team, Operations, Marketing and our partners Drive organizational change by championing NetDevOps culture, practices, and mindset across networking and operations teams Architecture & Delivery In close collaboration with Architecture, NewCo, CurrentCo, Operations, Marketing and Data and AI team, Design and deliver a scalable, reliable, and programmable network platform using Infrastructure as Code (IaC), API-based configurations, and orchestration frameworks Leveraging the framework from Platform Engineering team, build and maintain robust CI/CD pipelines for network infrastructure, ensuring safe and repeatable changes to production environments Lead the implementation of change-driven automation in network operations across large customers Oversee integration of NetDevOps practices with ServiceNow, CloudOps, DevOps, and SecOps Tooling & Platforms Select and implement leading-edge tools such as: Governance, Security & Compliance Establish best practices for code quality, testing, and change control in network automation Collaborate with Security, Compliance, and Risk teams to ensure all network changes follow enterprise policies and regulatory frameworks Define metrics, observability standards, and SLAs for network automation performance Stakeholder Management Engage with key stakeholders across GDO, CTIO, Digital Technology and other relevant teams globally to ensure alignment and support for delivery Actively participate and drive discussions with other applications/application leads/cross functional teams for required integrations with ServiceNow Partner with Infrastructure, Cloud, Security, Application Development, and Service Management teams to enable business agility and platform resilience Present NetDevOps progress, KPIs, and roadmap to executive leadership and stakeholders Gain trust from GDO, wider Digital Technology teams, Marketing and SI Partners Change Management: Change is always accompanied with challenges across the organization Develop and execute change management plans to ensure smooth transitions and adoption of new service management practices across the organization Challenge the status quo and convince teams on productivity improvements with changes processes, workflows and integrations Quality & Risk Management: Oversee quality assurance and risk management processes to ensure that the migration is delivered on time, within scope, and to the highest standards Ensure E2E Quality testing in place, support UAT and production deployment Continuous Improvement: Post initial rollouts, lead initiatives to reflect and drive improvements iteratively Lessons leant should be documented and shared with wider stakeholders
Posted 4 weeks ago
2.0 - 5.0 years
8 - 12 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations & Summary A career within Information Technology Service Desk & IT Support focusing on MFiles involves providing technical support and maintenance for the MFiles document management system. The role is key in ensuring system performance, reliability, and enhancing document management utilization across the organization. Job Position Title Associate/Senior Associate || Handle initial user inquiries and troubleshoot issues. Familiarity with MFiles functionality and architecture. Work with IT and business teams to understand document management needs and provide solutions. Configure the MFiles platform to meet specific needs. Respond to and manage support tickets and customer queries in a timely and professional manner. Document issues and resolutions, maintaining an accurate log of activities for reference. Assist in testing new features and updates to the platform to ensure quality and performance. Contribute to the creation and updating of support documentation and FAQs. Provide guidance to users on effectively using the application. Monitor app performance and report any issues Mandatory skill sets Deep understanding of the MFiles platform, its features, and its architecture. Understanding of database concepts and experience with SQL for querying and data analysis. Experience with cloudbased environments where MFiles may be hosted. Preferred skill sets MFiles Certified Professional (MCP). ITIL v4 foundation certification Years of experience required 3+ years and above. Education qualification Any UG/PG Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills MFiles Accepting Feedback, Accepting Feedback, Active Listening, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy, ITIL Compliance, IT Project Lifecycle, IT Service Management (ITSM) {+ 19 more} Travel Requirements Available for Work Visa Sponsorship
Posted 4 weeks ago
3.0 - 6.0 years
11 - 15 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Senior Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Service Governance ensures that IT services are delivered effectively and efficiently, adhering to established policies and standards. As an ITSM Manager you will maintain and continuously improve ITSM processes. Support our business through IT Service Management and Service Transition best practice. You will consult on and provide ITSM solutions, specifically governance frameworks for IT Service Delivery and IT Operations. Drive the development of core services to be available to all business stakeholders. Enable your team to deliver appropriate IT Service Management solutions. Manage and improve ITSM processes such as incident, problem, and change management. Report metrics associated with IT service levels. Lead ITSM projects and initiatives. Monitor on IT service performance. Assist in design and maintenance of ITSM policies and procedures Understanding of IT infrastructure, applications, and service delivery models Ensure to meet requirements of audit & compliance Experience in improving IT service management processes Understanding of budgeting and financial management Ability to be actively involved in large projects and/or leading medium scale projects. Mandatory skill sets Extensive experience in IT Service Management Excellent knowledge of ITIL frameworks. Experience with ITSM tools (Service Now, JIRA) and platforms. Preferred skill sets Curiosity A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo. Collaboration A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging and mutual respect. Challenge Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions. Value Driven Demonstrates a strong commitment to ethical principles and organisational values, ensuring that all actions and decisions align with the companys mission and integrity standards. Tactical Influential Customerfocused Collaborative Process oriented Years of experience required 7+ yrs Education qualification Bachelors Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Information Technology (IT) Services Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Creativity, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy {+ 24 more} Travel Requirements Available for Work Visa Sponsorship
Posted 4 weeks ago
3.0 - 7.0 years
8 - 12 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations & Summary Tech Hub enables our company s businesses to achieve their technologydriven goals. The work undertaken in Tech Hub covers a range of areas from leading and supporting the company through to the build or adoption of new technology, to protecting against risk, and delivering valuable data insights that transform our technology capabilities. Incident Management & Response typically plays a crucial role in managing and responding to security incidents within an organization You will be responsible for supporting our business and serve as the first point of contact, categorize and prioritize incidents, and escalate complex issues. Handle cybersecurityrelated incidents, assess risks, and recommend security measures and Ensures clear and transparent communication during incidents, coordinating between technical teams, management, and external parties Lead and manage the incident response team, providing guidance, mentorship, and performance management Oversee the detection, analysis, and response to security incidents, ensuring timely and effective resolution Serve as the escalation point for complex or highimpact incidents Develop, maintain, and continuously improve incident management policies, procedures, and playbooks Implement best practices and industry standards for incident management and response Ensure effective communication of incident status, impact, and resolution to senior management and stakeholders Prepare and present incident reports, metrics, and postincident reviews to executive leadership Collaborate with other departments, such as IT, legal, and compliance, to ensure coordinated incident response efforts Identify and assess risks related to incident management and response, proposing mitigation strategies Work with security teams to enhance the organizations security posture and prevent future incidents Manage the budget for the incident response function, ensuring optimal allocation of resources Develop and deliver training programs and awareness campaigns to enhance the organizations incident response capabilities Evaluate the effectiveness of incident response processes and propose improvements. Promote security awareness across the organization Mandatory skill sets Extensive experienced on incident management and response Proven experience in leadership or managerial roles Deep understanding of security monitoring tools, technologies, and methodologies Expertise in network security, threat intelligence, and vulnerability management. Strong analytical and problemsolving skills, with the ability to make datadriven decisions. Excellent communication and interpersonal skills, ability to interact effectively with all levels of the organisation. Strong leadership and teambuilding abilities Preferred skill sets Curiosity A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo. Collaboration A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging and mutual respect. Challenge Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions. Value Driven Demonstrates a strong commitment to ethical principles and organisational values, ensuring that all actions and decisions align with the companys mission and integrity standards. Excellent attention to detail Proactive Analytical Years of experience required 7+ yrs Education qualification Bachelor Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Monitoring Tools Accepting Feedback, Accepting Feedback, Active Listening, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy, ITIL Compliance, IT Project Lifecycle, IT Service Management (ITSM) {+ 19 more} Travel Requirements Available for Work Visa Sponsorship
Posted 4 weeks ago
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