2530 It Services Jobs - Page 40

Overview This is for TLM Global Network Delivery role to Modernize and Secure IT Infrastructure to support PepsiCos growth at scale. This role is responsible for ensuring the effective delivery of Global Network Services. Both in the cloud and on-premises, delivering with PepsiCos strategic partners and suppliers, coordination, and prioritization of demand with the IT business relationship managers and other stakeholders within the CIO teams with the goal of modernizing and refreshing IT Infrastructure CIs globally in partnership with Engineering, Security and Operational teams. PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses, in-house IT teams, IT partners, and OEMs to maintain high-quality services around the clock. Within IT, the IT Service Management team leads the maturation and governance of key IT support processes and provides performance insights to drive continuous service improvements. Our processes, services, and tools serve as a key entry point for an extensive set of IT and non-IT users seeking and providing support of IT services and products across the globe for PepsiCo. As the ITIL Process Owner in our IT Service Operations team, you will review current processes and implement process improvements to enhance service levels to our customers. You will partner closely with Sectors and Service Delivery Managers to ensure standardization across teams, providing coaching to enable seamless operations and continued evolution around delivery quality. As a result of rapid growth, the global nature of the business, and the history of multiple outsourcing arrangements, PepsiCo's landscape needs to be more cohesive, with numerous duplications in data and tools and low process adherence. One of the critical expectations of this role is to be streamlined and drive large-scale change forward. This role will need to quickly understand the current landscape and develop the road map to achieve the desired future state. Responsibilities Work closely with Senior stakeholders across the organization as a thought leader on TLM processes to ensure timely refresh across the environment. Accountable for end-to-end infrastructure project delivery across multiple strategic programs as well as in support od Global Infrastructure Transformation programs. Deliver Technical solutions based on engineering standards and customer requirements; review and approve technical solutions proposed by suppliers. End-to-end delivery of IT Infrastructure projects, including demand shaping. Estimates, value realization tracking, setting up project teams, project governance structure, technical reviews, and reporting & metrics tracking. Manage work-in-take for projects and business as usual demand Track project KPIs and overall health of the projects, Identify and drive service improvements plans Ensure handoff to IT operations team for seamless transition from project completion to ongoing sustain. Mange budget and create business value Qualifications 13+ of work experience in IT Infrastructure Bachelors degree required (Computer science, Computer engineering or Information systems) Project Management Certification (e.g., PMP, PRINCE2). Relevant Network Certification (eg. CCNA, CCNP) Experience working in a global organization and stakeholders. Understanding of IT project budget management, planning and forecasting Strong communication and presentation skills Willing to learn new skills and grow in an organization. This role demands executive presence and financial acumen.

Job Title:Key Account ManagerExperience7-10 YearsLocation:Mumbai : Key Responsibilities: Manage and grow relationships with banking clients, acting as a trusted advisor. Identify opportunities for Finacle implementation, customization, migration, and IT services. Collaborate with delivery and pre-sales teams to ensure smooth project execution. Drive revenue growth through upselling and cross-selling IT solutions. Stay updated on banking technology trends and regulatory requirements. Handle escalations, ensuring prompt resolution of client issues. Prepare reports on account performance, revenue forecasts, and client feedback. Qualifications & Skills: 5+ years of experience in account management or IT services in the banking sector. Strong knowledge of core banking solutions (preferably Finacle) and IT services. Proven track record in client relationship management and business development. Excellent communication, negotiation, and problem-solving skills. Ability to work with cross-functional teams and handle multiple accounts.

Responsibilities: * Lead IT sales strategy & execution * Manage key accounts & partnerships * Achieve revenue targets through effective selling techniques * Collaborate with marketing on campaigns & events Health insurance Provident fund

Alcor Solutions is seeking a proactive and results-oriented Business Consultant to drive growth across the U.S. region. In this role, you'll be responsible for introducing clients to our cutting-edge cybersecurity and IT SaaS product, helping businesses strengthen their security posture through innovative solutions. You'll work within U.S. business hours, leveraging your consultative approach to generate interest, build client relationships, and support seamless adoption of our solutions. If you're passionate about empowering clients with technology that enhances security and efficiency, let's connect! Key Responsibilities: As an Inside Sales Specialist you will sell products and services to an assigned geographic or national account base territory to achieve assigned objectives. Generates sales leads as well as closing the sales online or by phone. Utilizes inbound and/or outbound calls to pursue sales. Develops account penetration strategies and closes business. Responsible for understanding cloud product offerings and competitive issues. Identifies new business opportunities by creating and implementing territory campaigns with management assistance. Participates as a team member on sales teams including field sales, support and education sales and sales consulting. Ideal Skills & Experience: BA/BS degree or equivalent Experience in selling IAM /Cybersecurity /IGA is a must. Must have at least 4+ years of relevant experience in Inside Sales/Sales Candidate should have exceptional written and verbal communication skills along with great presentation skills Should have a natural flair for conversations and enjoy talking to customers about our solutions and products Should be comfortable in making outbound calls and can easily connect with customers at various executive levels Should possess sound understanding of sales lifecycle Must be self-motivated with a proven track record of achieving sales/inside sales targets Strategic thinker with good analytical skills Must have strong business acumen and negotiation skills Experience of IT services and solutions sales preferred

We are looking for an experienced Technical Project Manager with a background in software development to lead the Website Development and Software development and mobile applications development. The candidate should have CRM and ERP-related project handling capability. SCRIZA PRIVATE LIMITED is a leading technology solutions provider delivering cutting-edge products in Fintech, Digital Payments, ERP Software, Travel & Hospitality Systems, and Custom Web/Mobile App Development. We are looking for a passionate and experienced Project Manager to lead and manage multiple technical projects from conception to completion. Roles and Responsibilities: Working with the Development Team to define the Product roadmap and ensure delivery on time. Candidate should be able to interect with clients and understant the clients requirement and analays projects requirements and decide the budget for that particular projects. Candidate should be alloted effective team for the projects and saved cost and time of the projects and deliver on time. Strong knowledge of CRM, ERP systems, Website development, and Mobile application development. Project Planning & Execution: Convert client needs into project plans, define scope, estimate timelines. Team Coordination: Assign tasks, track performance, ensure timely delivery. Client Communication: Conduct meetings, gather feedback, manage expectations. Technical Supervision: Oversee API integrations and ERP modules, manage deployments. Project Tools & Reporting: Use Zoho, Jira, Asana; update stakeholders and manage risks. Leadership & Innovation: Maintain team morale, encourage process improvements. After-Hours Commitment: Handle urgent issues beyond work hours. Skills and Qualifications: Strong knowledge of CRM, ERP systems, Website development, and Mobile application development. Proven project management skills, including the ability to lead cross-functional teams. Experience in managing Fintech, ERP, and Custom Development projects. Knowledge of API Integration, Recharge/DMT Systems, and Payment Gateways. Familiar with Agile/Scrum. - Proficient in Zoho, Git, Jira, Trello. Excellent communication in Hindi and English. Basic knowledge of hosting panels, server tools. Strong analytical and budgeting skills. Qualifications- Bachelor's/Master's in Computer Science or related field. PMP/PRINCE2 certification preferred. Experience with SaaS, Mobile Apps, UI/UX workflows is a plus. No of Openings- 01 Experience- 04 Years to 07Years Location- Noida Perks & Benefits: Competitive Salary + Performance Bonuses Flexible Working Culture Learning & Certification Support Fast-track Career Growth Opportunities

Java 8, Microservices, Multi-Threading, Spring Boot, Hibernate Good to know: SQL, Jenkins, OpenShift, Autosys Good Knowledge on the Agile Methodology Certifications (Preferred):Java8 and above Mandatory Competencies Programming Language - Java - Core Java (java 8+) Programming Language - Java - Hibernate DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Jenkins Beh - Communication and collaboration Architecture - Architectural Patterns - Microservices Programming Language - Java - Spring Framework Programming Language - Java - Java Multithreading Database - Database Programming - SQL Agile - Agile - SCRUM

Experience in Microsoft Technologies, specifically with knowledge of: .Net technologies and .Net framework C# scripting Microsoft technologies such as SSIS and SSRS Setup and work with a CI/CD pipeline (GitHub, Azure DevOps, and Ansible) SQL, SQL Stored Procedures, and SQL Servers (MS SQL Server) Mandatory Competencies Programming Language - .Net - .NET Core Beh - Communication and collaboration Programming Language - .Net Full Stack - ASP.NET MVC Database - Sql Server - SSIS/ SSAS Development Tools and Management - Development Tools and Management - CI/CD Programming Language - Other Programming Language - C#

5-8 years experience in testing SDET tester with good experience in Java, Selenium and end-end testing Should be able to do basic Java development Good Communication skills Mandatory Competencies QA Automation - Java QA Automation - QA Automation QA Automation - Selenium QA Automation - Selenium, Java QE - Test Automation Preparation Beh - Communication and collaboration

Automation framework design and implementation using Selenium & Java Creating automation test plan Developing and executing automation scripts Designing test and execution Microservices Rest Assured, API, OOPs, Ensuring extensive unit test coverage Mandatory Competencies QA/QE - QA Automation - Core Java QA/QE - QA Automation - Selenium QA/QE - QA Automation - Playwright QA/QE - QA Automation - SDET QA/QE - QA Automation - Rest Assured Middleware - API Middleware - Microservices

We are seeking a proactive and results-driven Lead Generation Specialist to join our web design and digital marketing agency. This role focuses on identifying and qualifying business leads in the US (North America) market to support our sales efforts. The ideal candidate will be skilled in prospecting, outreach, and relationship-building to drive lead generation success. Key Responsibilities: Lead Identification & Sourcing: Research and identify potential leads using web research and tools Conduct in-depth research to understand prospects' needs and align them with our services. Outreach Communication: Engage prospects through email campaigns, phone calls, and social media platforms. Develop personalized outreach strategies to effectively connect with decision-makers Lead Qualification: Assess and qualify leads based on their needs, budget, and potential fit for our services. Ensure leads meet predefined criteria before passing them to the sales team. Collaboration: Work closely with sales teams to ensure smooth transitions of qualified leads. Share insights and feedback to improve lead generation strategies. Nurturing Relationships: Build and maintain relationships with prospects through ongoing communication and follow-ups. Manage lead nurturing efforts to keep prospects engaged. CRM Management: Maintain accurate and organized lead data in CRM systems Track outreach efforts, update lead statuses, and generate reports on progress. Market Research: Stay updated on industry trends and competitors to identify new opportunities. Attend virtual networking events or webinars to expand lead sources. Requirements: Proven experience in lead generation, sales, or a similar role (preferably in the digital marketing/web design industry). Familiarity with tools like LinkedIn, HubSpot, Salesforce, and email marketing platforms. Strong communication skills, both written and verbal. Ability to work independently and manage time effectively in a remote setting. Knowledge of digital marketing and web design services is a plus. Comfortable working night shifts aligned with US/North America market hours.

Roles & Responsibilities IMATCH Import/matching engine, ITRACS knowledge, case management, and ISUITE knowledge Cash mananagment + SWIFT + Stored procedure + Crystal report + batch processing + Control-m Full Stack Development experience windows/Linux platform usage knowledge ETL DB2 knowledge Competencies: BFS : Cash Reconciliation Asset Management Mandatory Competencies Python - Python Database - SQL Database - Mongo DB Beh - Communication

Core Technical Skill sets: Java 1.8 or above HTML/CSS/Angular 5 or above JavaScript and JQuery Experience in any RDBMS, Oracle preferred Willingness to learn new technologies Requirements: Strong experience in Java 1.8 or above Experience in developing front end screens with Angular framework Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, JSON, jQuery) Should be able to lead small team of 3-5 developers. Experience with Database Ability to pick up new technologies Willingness to learn and understand the business domain Ability to meet client needs without sacrificing deadlines and quality Ability to work effectively within global team Excellent communication and teamwork skills Great attention to detail Analytical mind Degree in Computer Science, Statistics or relevant field Mandatory Competencies Java Fullstack - Angular 2+ Java Fullstack - HTML CSS Java Fullstack - Javascript Java Fullstack - Jquery Database - Oracle Beh - Communication and collaboration

Java 8, Microservices, Multi-Threading, Spring Boot, Spring Batch, Hibernate Good to know: SQL, Jenkins, OpenShift, Autosys Good Knowledge on the Agile Methodology Mandatory Competencies Programming Language - Java - Core Java (java 8+) Programming Language - Java - Hibernate Fundamental Technical Skills - Multithreading Beh - Communication and collaboration

Java 8, Microservices, Multi-Threading, Spring Boot, Hibernate Basic understanding of Angular 8 and above Good to know: SQL, Jenkins, OpenShift, Autosys Good Knowledge on the Agile Methodology Certifications (Preferred):Java8 and above Mandatory Competencies Programming Language - Java - Core Java (java 8+) Programming Language - Java - Hibernate Java Fullstack - Angular 2+ Beh - Communication and collaboration Architecture - Architectural Patterns - Microservices Programming Language - Java - Java Multithreading Programming Language - Java - Spring Framework Programming Language - Java Full Stack - Angular Components and Design Patterns

An R Shiny web developerbuilds interactive data visualization and analysis tools using the R programming language and the Shiny framework.They design, develop, and deploy dashboards and applications that allow users to explore and manipulate data dynamically.This role often involves data manipulation, UI/UX design, and ensuring the application runs efficiently. Here's a more detailed breakdown of an R Shiny web developer's responsibilities: Responsibilities: Building and Maintaining Shiny Applications: Designing, developing, and maintaining interactive dashboards and applications using R and Shiny. Implementing user interfaces (UI) and server-side logic. Ensuring applications are visually appealing and user-friendly. Updating existing applications based on changes in functionality or requirements. Debugging and testing applications to ensure they function correctly. Data Handling and Manipulation: Analyzing datasets, both structured and unstructured, to identify relationships and prepare data for loading into databases. Creating and managing data pipelines and ETL (Extract, Transform, Load) processes. Data Visualization and Reporting: Developing visualizations, reports, and dashboards using R Shiny. Creating data pipelines that integrate various data sources to create comprehensive visualizations. Collaboration and Communication: Working closely with other developers, data scientists, and subject matter experts. Communicating technical information clearly and concisely. Proposing solutions to technical challenges and application improvements. Mandatory Competencies Data Science and Machine Learning - Data Science and Machine Learning - R Shiny User Interface - Other User Interfaces - JavaScript Beh - Communication and collaboration UX - UX - Photoshop

As a Business Development Executive at our rapidly growing provider of staff augmentation solutions and business services specializing in IT talent, technology staffing, and business-to-business (B2B) solutions, your primary responsibility will be to help us expand our reach, secure new partnerships, and drive business growth. This commission-based role offers unlimited earning potential based on your success in generating new leads and closing deals. Your key responsibilities will include identifying and targeting potential B2B clients looking for staff augmentation or IT talent solutions, developing and implementing strategies to generate high-quality leads, and researching client needs to tailor proposals effectively. You will also be responsible for initiating, negotiating, and closing new business contracts, building relationships with key decision-makers, and presenting our services to potential clients. You will take ownership of the sales cycle from prospecting to closing, ensuring timely follow-up and presenting customized solutions to clients based on their unique business needs. Additionally, you will be required to track your performance, report progress to the Sales Manager, and meet or exceed monthly and quarterly targets for lead generation, meetings, and revenue. To excel in this role, you should have a proven track record of at least 2 years in B2B sales, preferably in IT staffing, recruitment, or staff augmentation. Strong industry knowledge and understanding of client needs in the staffing industry, excellent communication and negotiation skills, and the ability to work independently and drive sales performance are essential. Proficiency in CRM software and digital tools for communication, presentations, and data analysis will be an added advantage. In return, we offer performance bonuses, unlimited earning potential, flexible working conditions, growth opportunities, a collaborative environment, and ongoing training and development to support your success and growth in your role. Join us in our expansion efforts and be a part of a dedicated and passionate team committed to providing the best staffing solutions for our clients.,

As a Business Development Executive with 12 years of experience, preferably in the US or International market, you will play a crucial role in driving business growth within the Solar Energy and Information Technology sectors. Your responsibilities will include identifying potential clients, generating leads, pitching services, and managing client relationships. Your strategic planning and market research skills will be instrumental in contributing to the company's expansion. You will be expected to work independently, multitask efficiently, and meet deadlines consistently. Your strong background in both Solar Energy solutions and IT services will enable you to successfully close deals and meet or exceed sales targets on a monthly and quarterly basis. Your ability to build and nurture client relationships will pave the way for long-term business opportunities. Market research and competitor analysis will be key components of your role, helping you to identify new growth areas and implement strategic business development plans. Your excellent communication, negotiation, and interpersonal skills will be essential in engaging with clients and internal teams effectively. Collaborating closely with various departments will ensure the smooth execution of client projects. A Bachelor's degree in Business, Marketing, Engineering, or a related field is required for this position. Prior experience in B2B sales within the Solar and IT industries is necessary to excel in this role. Experience in the US or international markets will be highly valued, making you a preferred candidate for this dynamic and challenging position.,

Key Responsibilities: RFP Management: Managing the end-to-end RFP response process, including evaluation, content development, and submission. Content Development: Creating compelling and compliant proposal content, leveraging existing resources and developing new content as needed. Team Leadership: Managing and guiding a team of proposal specialists, ensuring efficient workflow and collaboration. Stakeholder Collaboration: Working with sales, product, legal, and other teams to gather information and ensure consistent messaging. Process Improvement: Standardizing templates, checklists, and processes to improve efficiency and compliance. Tracking and Reporting: Monitoring deadlines, submission statuses, and win/loss information for reporting and analysis. Essential Skills: Strong communication and writing skills: Ability to clearly and concisely articulate complex information. Project management skills: Ability to manage multiple tasks, deadlines, and resources effectively. Technical knowledge: Understanding of products, services, and industry trends relevant to the RFP. Collaboration and teamwork: Ability to work effectively with diverse teams and stakeholders. Analytical and problem-solving skills: Ability to assess RFP requirements and develop effective solutions. Experience with RFP management software: Familiarity with tools for content management, workflow automation, and proposal generation Candidates Nice to have 1. Sales Strategy and Planning: Developing and Implementing Sales Plans: Setting Sales Targets: Analyzing Sales Data: Sales Forecasting: Market Research 2. Team Management and Development: Recruiting and Hiring - Selecting and onboarding new sales team members Training and Mentoring - Providing ongoing coaching, training, and support to help sales representatives improve their skills and performance Performance Management - Setting performance expectations, monitoring progress, and providing constructive feedback Motivating the Team - Creating a positive and productive work environment that encourages high performance. Team Building - Fostering collaboration and teamwork among sales representatives 3. Client Relationship Management: Building and Maintaining Relationships - Cultivating strong relationships with key clients and developing new client relationships . Understanding Client Needs - Identifying and addressing client needs and providing tailored solutions. Negotiation and Closing Deals - Leading negotiations with clients and securing contracts. Customer Service - Ensuring client satisfaction and addressing any concerns or issues 4. Collaboration and Communication: Cross-Functional Collaboration - Working with other departments, such as marketing and recruiting, to align sales efforts with overall business objectives. Reporting and Communication - Providing regular updates on sales performance to senior management. Communication Skills - Effectively communicating with team members, clients, and other stakeholders. 5. Additional Responsibilities: Budget Management - Managing the sales budget and ensuring efficient resource allocation. Staying Updated - Keeping abreast of industry trends, best practices, and new technologies. Sales Process Optimization - Identifying areas for improvement in the sales process and implementing changes to enhance efficiency.

You should have a minimum of 1.5 years of hands-on experience in business development and bidding on Upwork or similar platforms. Your proven ability to write effective proposals tailored to IT services will be crucial. Excellent command of written and verbal English communication is a must-have for this role. It is important to have a strong understanding of IT project lifecycles, terminology, and service types such as web/app development, cloud, and DevOps. Being self-motivated with the ability to manage multiple bids and deadlines simultaneously is essential. Familiarity with CRM tools, task management platforms, and proposal documentation standards is required. Nice to have qualifications include experience working solely in the IT domain, familiarity with platforms like Freelancer, Fiverr, or PeoplePerHour, and understanding of basic project documentation such as NDAs, SoWs, and SLAs.,

As the Principal Product Marketing Specialist - Cybersecurity at NTT DATA, you will be a highly skilled subject matter expert responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace. Your role will involve collaborating with cross-functional teams to develop compelling messaging, content, and campaigns that highlight the value of NTT DATA's cybersecurity portfolio in the market. You will ensure that the sales and Go-To-Market (GTM) functions are informed, trained, and enabled to sell the portfolio effectively. Key Responsibilities: - Develop specific marketing plans and activities for the Cybersecurity Services portfolio to establish, enhance, or distinguish product placement within the competitive arena. - Contribute to the development and execution of a value proposition and messaging strategy for the Cybersecurity Services portfolio. Convert technical positioning into key market messages, positioning collateral, and sales tools. - Articulate product propositions to clients and internal stakeholders, such as sales teams. Support market positioning programs and activities that are product-related to clearly position the company and the product in the market. - Create client marketing content such as datasheets, case studies, videos, and references. Develop product presentation content that communicates the unique selling points, features, and benefits of the product or solution. - Work with internal teams to define and develop the required communication, training, and other collateral that will enable the sales force to sell the portfolio or aspects of it. - Define the content for and ensure the development of client collateral, sales tools, marketing programs, and sales programs. - Contribute to the development and provision of collateral and training that will encourage sales partners to promote and sell the product. - Define and execute local marketing strategies and programs for specific products aligned with the overall strategy. - Influence the development of product go-to-market programs, initiatives, and campaigns to drive awareness, interest, and demand for the product. - Track and monitor the success of the program on a scorecard or dashboard that reflects the associated metrics. - Collaborate to conduct primary market research in the form of competitive, segment, and client behavior. - Conduct marketing reviews to investigate the success of marketing initiatives and programs. Knowledge and Attributes: - Advanced leadership collaboration and engagement skills to interact effectively with senior-level stakeholders. - Excellent business and commercial acumen. - Excellent interpersonal skills to drive collaboration for campaigns, value propositions, and marketing messages. - Excellent marketing writing skills with a creative flair. - Strategic thinking ability to consider longer-term impacts of marketing programs. - Ability to implement sustainable and practical solutions in the business. - Advanced ability to present information in a clear, concise manner. - Excellent analytical ability and problem-solving skills with a strong attention to detail. - Extended specialist knowledge of product marketing methodologies, best practices, and tactics (e.g., integrated marketing campaigns). - Extended knowledge and understanding of all relevant industry standards. - Excellent written and verbal communication skills. - Ability to work with and manage multiple projects within the required deadlines. Academic Qualifications and Certifications: - Bachelor's degree in business, marketing, communications, or a relevant field. Required Experience: - Extended experience in a product marketing role, preferably in the B2B technology services space, with cybersecurity experience. - Extended experience in launching new technology products and services and communicating benefits. - Extended demonstrated experience managing complex projects and executing marketing initiatives. - Extended experience working with IT services. - Extended project management experience. - Extended experience in software or technology B2B product marketing. - Extended experience launching new technology products or solutions. - Extended experience in conducting market analysis, developing market messaging, and communicating benefits. NTT DATA is a $30+ billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests over $3.6 billion each year in R&D to facilitate the transition into the digital future confidently and sustainably. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Services include business and technology consulting, data and artificial intelligence, industry solutions, as well as development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is also a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. NTT DATA is an Equal Opportunity Employer.,

As an experienced IT sales professional with 3-4 years of relevant experience, you will be responsible for selling IT staffing, solutions, and services. Your primary focus will be on establishing and nurturing new client relationships, as well as supporting sales and account mining activities to grow existing accounts. You should be highly motivated, results-oriented, and capable of driving outcomes through remote teams within a fast-paced, matrix organization. Your role will require demonstrated expertise in the direct sales model, with a proven track record of consistently meeting or exceeding sales goals using a consultative and solution-selling approach. Working effectively within a virtual team is essential, as you will be expected to take strategic direction from opportunity owners and collaborate with team members to achieve collective objectives. Strong negotiation skills are a must-have for this position, along with experience in business and strategy planning. Excellent verbal and written communication skills are also vital to effectively communicate with clients and internal stakeholders. Key Skills: - Account Management - IT Staffing - Negotiation - Sales Support - IT Services - Consultative Selling - IT Solutions - Communication If you are a dynamic professional who thrives in a challenging sales environment and has a passion for driving business growth, we encourage you to apply for this exciting opportunity.,

Responsibilities: * Manage CRM system for lead generation & conversion * Collaborate with sales team on strategic planning & execution * Identify new business opportunities through networking & market research Health insurance Leave encashment Provident fund

Job description Job Title: Senior Customer Service Representative / Inside sales Location: Bangalore Department: Customer Service / Inside sales Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Aditya @ 9686682465

5-8 years experience in testing SDET tester with good experience in Java, Selenium and end-end testing Should be able to do basic Java development Good Communication skills Mandatory Competencies QA/QE - QA Automation - Core Java QE - Test Automation Preparation Beh - Communication and collaboration QA/QE - QA Automation - Selenium

Core JAVA + Spring + Spring Batch + Hibernate Spring FTL, JavaScript/jQuery Oracle DB Security Groups, VPC controls, Ingress& Egress rules Spring Master Slave knowledge SFTP file transfer, PGP encryption/Decryption Ansible templates knowledge (good to have) Git for source code maintenance Solution Designing Mandatory Competencies Programming Language - Java - Core Java (java 8+) Programming Language - Java - Hibernate Beh - Communication and collaboration Middleware - API Middleware - Microservices Middleware - Java Middleware - Springboot Database - Oracle - PL/SQL Packages