5951 It Services Jobs - Page 32

Assist in planning and managing project timelines, tasks, and deliverables Schedule and coordinate meetings with internal teams and clients Maintain detailed project documentation and update task trackers Prepare status reports and project summaries for stakeholders Collaborate with cross-functional teams to ensure project alignment Monitor project progress and escalate issues when necessary Use tools like Trello , Notion , Google Workspace , and Microsoft Office for day-to-day project management activities Ensure effective communication across all team members

Develop and maintain custom WordPress websites based on project requirements Customize themes and plugins to match design and functionality specifications. Convert Adobe XD or other design files into functional WordPress websites Work with page builders such as Elementor, WPBakery, etc. Integrate third-party services, APIs, and payment gateways Ensure websites are responsive, SEO-friendly, and optimized for performance Collaborate with designers, writers, and other developers for seamless project execution Troubleshoot issues, fix bugs, and implement enhancements

User Support: Provide end-to-end onsite and remote user support on service requests raised by clients. Use logic and reasoning to identify alternative solutions, conclusions, or approaches to solving problems and deliver the best possible solutions resulting in a high quality user experience. Inventory & Asset Management: Handle inventory and asset management and e-recycling. Utilize Inventory Data management software to maintain inventory accuracy and workflow. Deploy and recover assets and accessories. Hardware Support & Management: Diagnose and resolve hardware issues. Support product lifecycle management activities, tracking and managing inventory, e-recycling of hardware. Room & Audio E...

Strategic Monitoring & Alerting: Lead the development and maintenance of monitoring dashboards, alerts, and KPI/SLI reporting for network devices, cloud services, and critical infrastructure components. Serve as a subject matter expert for observability of our enterprise SaaS applications (Workday, Salesforce, NetSuite). Develop and refine comprehensive dashboards that track key business performance indicators, such as login times, page load speeds, and API latency, providing strategic insights to senior leadership. Advanced Incident Management & Collaboration: Own the resolution of complex incidents , acting as the escalation point for the team and performing advanced root cause analysis. D...

Develop, maintain, and execute automated test scripts across various applications and systems, focusing on functional, regression, and integration testing. Design and establish test automation frameworks to support the organization s continuous testing goals, ensuring reusability and scalability. Collaborate with developers, product owners, and other stakeholders to identify and prioritize automation needs based on project requirements. Perform API automation testing and validate backend services to ensure data accuracy and stability across integrations. Integrate automated tests within CI/CD pipelines to enable continuous validation of code releases and support DevOps practices. Generate de...

Prompt triage, troubleshooting, and resolution of user requests and alerts from Pythian s IT infrastructure systems (Jira, Slack, Gmail). Assessing the case, collecting all the required data for either resolution troubleshooting, or escalation. and following up on tickets until their resolution. Documenting ticket activities, troubleshooting steps, and resolution. Building and maintaining trustful relationships between the user community and IT. Recognizing typical issues or requests and reducing their frequency by educating employees and creating Confluence articles. Identifying and recommending ways to make the usage of IT services simpler. Discovering inconsistencies in complying with cor...

Overall Support: Communicate with customers and internal stakeholders with regards to support and maintenance incidents. Work closely with internal teams, clients, and their vendors to Be part of scheduled and preventive maintenance plans. Prepare internal and client response communication (email, chat etc.) templates. Keeping a record of clients quires. Provide Technical Support to Client: Assist customers in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem and offer solutions. Work closely with the development team to get the issues fixed. Assist with Software Design and Development: Keep involved in the creation of new s...

Ensure that all Unified Communications services are delivered to business with the right service levels. Establish processes/procedures around the contact centre telephony. Implement continuous performance measurement of UC to identify, prioritize, initiate and manage services. Coordinates with and enables the IT services operational and support teams to perform pre-defined standard changes after testing it in the environment. Develop and maintain overall Contact Centers worldwide to support the organization s business strategy. Maintain complete documentation of Contact Center. Capacity planning Positional Objectives Owning and managing global UC infrastructure and identifying improvement o...

Responsibilities : Demonstrable understanding of SAP Identify key resources at prospective customers and identify opportunities for Mindset to solve complex SAP problems using Mindset's diverse product portfolio Partner with the internal delivery team to build proposals and solutions that effectively meet customers' needs Build and maintain a strong sales pipelineBuild strong customer relationships that lead to ongoing repeat and expanded business Provide input and insights to the Mindset team on how we can continue to improve our services based upon customer feedback Previous experience acquiring and building large enterprise sales accounts Strong sales performance related to services and/o...

Purpose of the Position : Preparation of relevant data and information for decision making. Represent General Purchasing for the specific items, wherever necessary. Support and prepare status reports for Department head. Ensure accurate information in all reports and communications. Optimize information systems and processes with other business units. Authority: Create purchase orders in KSRM and SAP. Release of direct sourcing topics below 100.000 EUR in Globe after necessary approvals from HOD General Purchase. Work Profile This profile will work as a Buyer for General Procurement items ( Other than Car Parts Buying) Would be responsible for buying the products / services at the most compe...

Understand client requirements and present tailored ERP and SaaS solutions . Identify and research potential clients who can benefit from SaaS and ERP solutions . Collaborate with marketing and technical teams to align business strategies. Employee state insurance Sales incentives Performance bonus Provident fund

Role Overview: As an experienced sales professional, you will be responsible for selling IT products, IT services, Digital Marketing services, and on-demand resourcing to international clients. Your main focus will be on actively seeking new sales opportunities through various channels, analyzing client requirements, negotiating with stakeholders, preparing reports, conducting market research, delivering presentations, and maintaining customer relationships. Your role will also involve creating pitches, handling client queries, and communicating project opportunities to clients. Key Responsibilities: - Actively seek new sales opportunities through cold calling, networking, social media, and ...

As a candidate for this role, you will be responsible for driving new business opportunities and building strong client relationships. Additionally, you will oversee day-to-day operations for the India delivery team, manage and scale a high-performing recruitment team, and collaborate closely with leadership on growth strategy and execution. Key Responsibilities: - Drive new business opportunities and build strong client relationships - Oversee day-to-day operations for the India delivery team - Manage and scale a high-performing recruitment team - Work closely with leadership on growth strategy and execution Qualifications Required: - Proven experience in business development, operations, o...

As the Assistant Vice President, Lead Solutions Architect- Data Engineering at Genpact, you will lead the solutioning team in developing scalable solutions for business opportunities. Your role will require a combination of technical expertise, business acumen, and creative problem-solving skills to deliver innovative solutions aligned with market trends and organizational objectives. - Support the sales team by providing subject matter expertise and solutioning inputs for RFPs, proposals, and client presentations. - Engage in the sales cycle to help close deals by showcasing the value of proposed solutions. - Collaborate with internal and external stakeholders to translate their needs into ...

As a candidate for this role, you will be responsible for developing and presenting tailored solutions using Microsoft Power Platform. Your primary tasks will involve engaging with clients to understand their business requirements and technical needs, providing technical demonstrations of products and solutions, and collaborating with sales teams to create effective pre-sales strategies. You will drive solution design efforts to meet customer specifications, conduct workshops and training sessions, and create detailed documentation for proposals and technical specifications. Additionally, you will monitor industry trends, manage client relationships, and assist in the development of sales co...

As a Business Analyst Pre-Sales at the Indore office, your role involves acting as a bridge between the sales and technical teams to ensure accurate capture, documentation, and addressing of client requirements in proposals and solutions. Your contribution will be pivotal in comprehending client needs, crafting presentations and documents, and supporting the overall sales process. **Roles and Responsibilities:** - Collaborate with the sales and technical teams to gather and understand client requirements effectively. - Prepare and present customized proposals, technical documents, and solution overviews. - Conduct market research and competitor analysis to enhance business development endeav...

As a candidate for this role, your responsibilities will include: - Handling clients on call, which is mandatory for this position. - Understanding the company's software and IT services in-depth to effectively assist clients globally. - Providing technical support through on-call and remote desk by diagnosing the issue. - Analyzing client needs and offering appropriate solutions and assistance. - Addressing and resolving client queries efficiently. - Providing technical support for software by diagnosing the issue. - Troubleshooting technical issues. - Solving software faults by coordinating with software developers. - Smart and proficient candidates are preferred for this role. Qualificati...

Role Overview: As a Business Development Manager, you will be responsible for managing and nurturing relationships with key clients to ensure long-term satisfaction and loyalty. Your primary focus will be on serving as the main point of contact for client inquiries, addressing concerns, and ensuring timely resolution. It is crucial to identify opportunities for upselling or cross-selling additional services to existing clients. Monitoring account performance, gathering feedback, and providing recommendations for improving service delivery are also key aspects of your role. Key Responsibilities: - Collaborate with internal teams (development, marketing, and design) to meet client needs. - Pre...

Job Description Assistant Manager, Business Planning Location: Chennai Reports To: Head/CEO Role Purpose The Assistant Manager Business Planning will support the organizations transformation into a globally competitive IT services center by driving data-driven analysis, business performance tracking, and strategy execution. This role bridges business planning and elements of business strategy, ensuring operational efficiency, governance compliance, and alignment with Hyundai Motor Groups (HMG) global standards. Key Responsibilities 1. Business Planning & Analysis Conduct business performance analysis (financials, utilization, delivery KPIs). Develop forecasts and budgets to support profit-ce...

About Doyensys: Doyensys is a Management & Technology Consulting company with expertise in Enterprise applications, Infrastructure Platform Support, and solutions. Doyensys helps clients to harness the power of innovation to thrive on change. The company leverages its technology expertise, global talent, and extensive industry experience to deliver powerful next-generation IT services and solutions. Doyensys Inc has operations in India, the US, Mexico, and Canada. Job Requirement Project Role: Oracle EBS Sr. Finance Functional Consultant Project Role Description: Oracle EBS Finance Support and Implementation Work Experience: 5+ years Work Location: Bangalore Technical Expertise Must Have Ski...

Seeking a Sales Executive to drive sales in the IT industry. Role: Sales Executive Must generate leads, build client relations, and close deals. Freshers with a strong interest can apply

Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed and produce the Process Performance Reports Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. Bring in Service improvements and close the Gaps as per the Audits and Assessments...

We are looking for an experienced Business Development Manager with 8+ years in the IT services and consulting industry to lead our growth initiatives. The ideal candidate will have a proven track record of driving revenue, expanding into new markets, and managing strong client relationships. Roles and Responsibilities: 8+ years of experience in business development or a related role within the IT services and consulting industry along with a team handling. Proven track record in driving revenue growth, exploring new markets, and managing client relationships. Solid understanding of IT services, digital transformation, and technology trends. Strong communication, negotiation, and strategic p...

Understanding and in depth knowledge of IT Service Management industry leading practices (ITIL), and SDLC Methodology; Coordinating and/or playing a key role in ServiceNow product support, implementation, or process ownership; Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area; Aligning with product support including knowledge sharing and maturation of product support model Possessing experience with business change and community champion programs involving the ServiceNow platform; Maintaining knowledge of product enhancements, vendor road maps, and product user community discussions; Supporting stakeholders and custome...

About Doyensys: Doyensys is a Management & Technology Consulting company with expertise in Enterprise Applications, Infrastructure Platform Support, and Solutions. Doyensys helps clients to harness the power of innovation to thrive on change. The company leverages its technology expertise, global talent, and extensive industry experience to deliver powerful next-generation IT services and solutions. Doyensys Inc has operations in India, the US, Mexico, and Canada. Job Requirement Project Role: Management Trainee Project Role Description: We are looking for dynamic and enthusiastic fresh graduates to join us as Management Trainees. This role is designed to nurture talent with strong technical...