2508 It Services Jobs - Page 12

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and cut costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to meet industry standards. Lead and motivate a team of professionals to achieve their goals. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and management skills, with the ability to motivate teams. Proven track record of implementing process improvements and driving business growth. Strong analytical and problem-solving skills, with attention to detail. Effective communication and interpersonal skills, with the ability to work with diverse stakeholders. Ability to adapt to changing priorities and deadlines in a fast-paced environment.

Responsibilities: * Lead generation through data mining & marketing strategies * Manage sales team performance & results * Oversee web & app development projects * Drive business growth through new client acquisition

JOB TITLE: Treasury Back Office Specialist LOCATION: Bangalore ABOUT UNILEVER: Be part of the world s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you ll be surrounded by inspiring leaders and supportive peers. Among them, you ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we ll work to help you become a better you. ABOUT UNIOPS: Business Context and Main Purpose of the Job: Unilever world s most successful, purpose-led business looking for strengthening its future-fit team to drive sustainable business through superior performance, consistently delivering financial results in top third of our industry. UniOps (Erstwhile Unilever Enterprise & Technology Solutions (ETS)) is a global business unit that will manage the company s shared business services, made up of HR Services, Finance Transactions, IT services, Information Management Services and Workplace Services. Mission - To provide excellent services globally which enable Unilever to win in the market by putting the business goals at the heart of what we do leveraging cost-effective, best practice, global solutions across Unilever to meet users needs making continuous improvement in both cost and service an integral part of our way of working building a professional services organisation that enables our people to give their best developing win-win relationships with selected providers to meet our current and future requirements. The key benefits from UniOps are expected to be: Lower cost of delivery through standardisation, simplification, process harmonisation & scale leverage. Better user experience by delivery of integrated service bundles to end-user. Continuous improvement through end-to-end process ownership. Within the service catalogue of UniOps, Commercial Experience organisation is responsible for the management and delivery of finance and supplier services globally, both through third-party outsourced providers (e. g. , IBM, Capgemini) and through in-sourced operations. The treasury reporting and control back-office team is part of treasury expertise operations with in larger Commercial Experience organisation is responsible for all settlements, reconciliations, and management of all Treasury related banking activities at Unilever. Back Office also takes care of monthly current account interest rates management and settlement of all intercompany entities within Unilever with the inhouse bank. In addition, the team is also responsible for maintenance, monitoring and critically controlling any new bank account additions to the Treasury system. It is also responsible for Sox and other process controls by constantly assessing the risk to Unilever and maintaining Service Level Agreements (SLAs) between the inhouse bank and the operating entities in Unilever. Key activities summary: Treasury Back Office Working under supervision of the manager, responsible on daily basis to ensure On time in full settlements of all treasury trades that include Bonds and Commercial Papers settlements including periodic interest settlements FX derivatives and MM trades with external counterparties Intercompany settlements like loans, interests, payments, derivates Intra entity bank to bank transfers Responsible for Trade Confirmations using SWIFT MT channels and emails with counterparties Daily Bank reconciliations to match all cashflows from the Treasury system to the bank statements and ensure all timely resolution of all open items. Support Master data setup and maintenance of clients and counterparties, MT940 interfaces, bank account setups Regulatory reporting of derivatives like EMIR Main Accountabilities On time and in full settlements and confirmations of all Treasury transactions (zero tolerance to error) Daily reconciliations of all treasury related bank accounts maintaining zero open items Completing all audits with zero non-conformances for internal, external, SOX audits Resources Individual Contributor. Key Contacts Global Front office, Unilever countries and their Treasury personnel that are serviced by Global Treasury BO, Business Partners, 3P service providers, External and internal auditors. Key Skills required Basic understanding of a trade lifecycle of FX/MM trades Understanding of Global banking operations including payments and confirmation channels via SWIFT e. g. MT103, MT202, MT300, MT320 etc Business partnering skills while ensuring service mindset within the team Ability to apply professional knowledge in developing better robust processes. Assertive and pro-active attitude and cultivates a willingness to learn within the team Demonstrated ability to work with a range of technically and culturally diverse people Ability to work under strict non-negotiable timelines Ability to take quick and correct actions in emergency situations Relevant Experience Min 3 years of experience in Investment Bank s treasury back-office operations / Large MNC Corporate Treasury back office Minimum Professional qualification of Graduate from Commerce/finance stream. Working knowledge of Wallstreet Treasury Suite or similar treasury is desirable but not mandatory Strong on knowledge of SWIFT payments and confirmation methods for FX/MM Demonstrated ability of working in a complex environment with global stake holders

SW Engineer SAP FINANCE AND ACCOUNTING (ECC & S4/Hana) Role Description Responsible for understanding the process requirements defined by Global Process Experts (GPEs) and business areas, designing the conceptual software implementation solution within Software Development department. Provide software solution architecture alignment and application interfaces conceptual model. Support GPEs and Business area on improvement projects implementation and software changes definition. Develop / Improve and support the business processes of Finance and Accounting and Controlling that are: appropriate for the business requirements (information flow, function, workflow) well integrated in the company process environment (interfaces) working as expected (reliability, integrity, effectiveness) Minimizing the required resources (efficiency). The role is measured according to overall issues reduction by root cause solving and successful improvements implementation. Main activities and responsibilities Create and deliver software conceptual functional design for applications customizing and new developments according to RHIM requirements for all RHIM business applications related to SAP Finance and Accounting. Implement and maintain applications to support Finance. Consult, design and configure business processes Operate selected tasks in business applications, and Support users (mainly key users) regarding information flow and usage of business applications. Responsibility on finance, accounting, costing, fixed assets, investments, balance sheets, chart of accounts, finance master data, finance consolidation, month and year end closing. Providing issues resolution, root cause analysis and bug fixing. Cooperate with global Integrated Business Services (IBS) teams, independent of the region, to implement projects, attend requests and resolve the issues related to E2E processes responsibility. Lead or participate in task forces to mitigate complex issues, eliminate root causes of the problems and achieve system stabilization. Documentation of implemented solutions. Working on Digitalization projects. Conduct and/or participate in workshops, training and knowledge transfer sessions to be aware of the processes implemented and perform an efficient support for users. Consult and advice GPE’s during the implementation of improvement initiatives. Cooperate with GPE’s to understand and define the possibility of standardization and automation. Coordination of external service providers and suppliers within own area of expertise Perform technical leadership in projects workstreams Consult/Design adequate and efficient design of business processes Input: business requirement specifications (business case, information/data, information flow, functions), process interface specifications, existing procedures Consult/Design: consult the business (process) owner in the design of the business process Output: new or improved business process, new or improved procedures Design/Configure adequate and efficient design of business applications supporting specific business processes Input: process requirement specifications (information/data, information flow, functions) application interface specifications, user interface specifications Design/Configure: design and configuration of business applications Output: information architecture, workflow, requirement specification for software engineering, adapted or improved business application Operate: operation specific tasks in the business process that need specific business application knowledge Input: need/request for operation of specific task Operate: perform tasks Output: solved need/request Support enable and ensure continuous and reliable business processes Input: Incidents (user issue, feature request, software problem, etc.) Support: analyze incidents, support users (2nd, 3rd level support; mainly for key users), document problem or feature request as a service message Output: feedback to incident owner, solved incident or documented problem or feature request Administrative tasks continuing education in own areas of expertise collect efforts and assign to tasks/projects (CATS) initiate/attend necessary coordination ticket system operation Key skills and capabilities High level of expertise in consult and design of business processes pertaining FI processes that include, OTC , PTP , RTR , Taxation , Asset Accounting and Proficiency in Controlling . Experience 8 + years High level of expertise in related industry sectors Chartered Accountant / MBA Finance . Business application SAP FI-CO Advanced knowledge of business process management methods Advanced knowledge in project management High configuration/customizing knowledge for application SAP FI-CO basic knowledge in information architecture management basic knowledge in IT service management (e.g. ITIL) basic knowledge in IT risk management Desired mindset competencies Strategic Thinking and Action (future oriented actions; considering different factors of influence and long-term consequences) Market and customer orientation (Thinking and acting in line with market needs; recognizing and considering customer requests) Result orientation (high level of self-responsibility; produce measurable results; pursue objectives consequently) Innovation and Change (Generate ideas and support the implementation; adjust to changing situations) Leadership (communicate direction clearly; ability to delegate; recognize and develop potentials; motivate to top performance) Communication and Co-operation (communicate clearly; inspire others; hand-shake quality; team spirit; recognize and solve problems) Diversity (treating other mentalities with respect and fairness) Excellent analytical and conceptual skills Excellent ability to work in teams high reliability high functional flexibility (willingness to extend his/her area of expertise) flexibility regarding place of work (single business trips / frequent business trips / temporary change of main workplace) Necessary knowledge in SAP S4/Hana. Intercultural teamwork experience. English Language ability. Reporting Lines and Interfaces: Report to Manager of Software Development . Interfaces to Business Partner (IBS), GPEs, Business Key users, Business Service Centers and Specialists in Software Development, IT Governance and Digital Enablers.

We are seeking a talented individual to join our MMC Tech AMSI at MMC Corporate This role will be based in Gurgaon/Noida Location . This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - IT Management What can you expect? The Partner Success Specialist will play a key role in supporting the Partner Success Teams strategic initiatives while also executing tactical tasks as assigned by the Partner Success Manager and Partner Success Lead Specialists. This position requires a proactive individual with a foundational understanding of customer success and account management principles. The ideal candidate will assist in managing partner relationships by conducting regular check-ins, gathering feedback, and ensuring that clients receive the necessary support. Additionally, the Partner Success Specialist will collaborate with team members to enhance customer engagement and satisfaction, contributing to the overall success of the Partner Success Team. This role is essential for driving operational efficiency and delivering high-quality service to our partners. Client Relationship Management: The Partner Success Specialist will assist in establishing and nurturing relationships with key stakeholders (TPM) within business IT units. This includes participating in regular check-ins, gathering feedback on their business goals, and ensuring satisfaction with the services provided. The Specialist will support the Partner Success Manager in addressing concerns and helping stakeholders navigate challenges. Assistance in Team Development. The Partner Success Specialist will support the Partner Success Sr Specialists and Manager by participating in team activities and sharing insights. This includes engaging in training sessions and contributing to a positive team environment. On Boarding support: The Partner Success Specialist will assist in the onboarding process for new services by helping to gather information from partners and Core Tech, chasing teams and ensuring that the Core Tech teams understand their needs. This may involve participating in workshops and providing support during the initial phases of onboarding. Performance Monitoring Assistance: The Partner Success Specialist will help track customer health metrics, such as usage statistics and satisfaction scores. By gathering and organizing this data, they can assist the Partner Success Manager in identifying trends and potential issues. Support in Strategic Planning: The Partner Success Specialist will assist in the execution of partner success plans by helping to gather information on stakeholders' goals and objectives. This includes supporting the identification of key performance indicators (KPIs) and contributing to the review of progress. Cross-Functional Collaboration: The Partner Success Specialist will collaborate with various internal teams to ensure a seamless customer experience. This involves sharing insights from stakeholder interactions and assisting in the coordination of efforts to resolve issues. Risk Management: The Partner Success Specialist will help identify service issues and support the Partner Success Manager in developing strategies to mitigate churn. This includes proactively addressing potential risks to customer satisfaction and contributing to solutions that enhance the overall customer experience We will count on you for: Self-motivated to excel in a remote position, collaborating effectively with a remote team You are a self-starter; you can take initiative without waiting for direction. The ability to work in a fast-paced environment with changing priorities and deadlines You are used to working and communicating with both business and technical stakeholders at varying levels of seniority Extensive experience in designing and communicating technology solutions that can be traced back to requirements What you need to have: Bachelors degree in business, Marketing, or a related field. 7+ years of experience in Partner Success, account management, or a related field, preferably within an IT Services vendor organization. Basic knowledge of managing and supporting customer accounts, with a focus on customer satisfaction and retention. Ability to gather, interpret and present data to assist in making informed decisions and identifying trends related to customer health and engagement. Strong verbal and written communication skills, with the ability to build rapport and trust with stakeholders while effectively conveying information. Strong Powerpoint skills Ability to assist in navigating customer situations and identifying solutions to address their needs and concerns. Basic proficiency in tools like Service Now and Planview is preferable, with a willingness to learn and adapt to new software and systems as needed. What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Responsibilities: * Generate leads through networking & marketing efforts * Collaborate with cross-functional teams on strategy & execution * Bidding new IT projects and extends the current project * Close new business deals Performance bonus

You will be joining Rifcare, a prominent IT service provider in India, known for its expertise in developing mobile apps and websites for businesses. Our skilled team of developers focuses on creating unique designs to distinguish your business from the rest. We offer a wide range of services including IT solutions, digital marketing, and SEO. Furthermore, we are venturing into the home automation sector with exciting upcoming projects. As a Digital Marketing Specialist, your role will be full-time and on-site in Sonipat. Your key responsibilities will include planning and executing digital marketing campaigns, overseeing social media marketing strategies, analyzing web analytics, and improving online marketing efforts. You will collaborate closely with the team to enhance the digital presence and drive business growth effectively. To excel in this role, you should possess proficiency in Digital Marketing and Online Marketing, along with hands-on experience in Social Media Marketing and Web Analytics. Strong communication skills are crucial for effective collaboration. An added advantage would be having relevant certifications in digital marketing or related fields. A Bachelor's degree in Marketing, Business, or a related field is required. Knowledge of SEO and IT services will be beneficial for this position.,

You are a highly motivated and results-driven Sales & Business Development Manager (on commission basis) responsible for leading online sales initiatives through platforms like Upwork, Freelancer, and Guru. Your primary focus will be on winning high-value projects, maintaining client relationships, and achieving sales targets in the IT services or digital solutions domain. Your responsibilities include identifying, bidding on, and closing business deals on various freelance portals, generating high-quality leads, and converting them into long-term clients. You will need to develop and implement strategies to meet or exceed monthly and quarterly sales targets, draft compelling proposals and client communications, and maintain a high conversion rate from bidding to winning projects. It is essential to build and maintain a strong client pipeline for consistent revenue generation, track, analyze, and report sales performance metrics, and collaborate with internal teams for project execution and delivery. You will also handle negotiations and close deals with international clients while staying updated on market trends and client demands. To excel in this role, you must have a minimum of 5+ years of proven experience in Business Development on platforms like Upwork, Freelancer, etc. You should possess a strong understanding of bidding strategies, profile optimization, and client pitching, along with excellent written and verbal communication skills in English. Your ability to consistently achieve and exceed set targets, knowledge of IT services, strong negotiation and presentation skills, and experience with CRM tools and reporting systems will be advantageous.,

As a Principal Product Marketing Specialist in Cloud Services at NTT DATA, you will be a highly skilled subject matter expert responsible for introducing new products, services, or enhancements to the external market. Your role involves collaborating with cross-functional teams to develop compelling messaging, content, and campaigns that showcase the value of NTT DATA's cybersecurity portfolio. You will be tasked with developing specific marketing plans and activities for the Cloud Services portfolio to establish a strong presence within the competitive landscape. This includes contributing to the development of a value proposition and messaging strategy, converting technical positioning into key market messages, and creating marketing content such as datasheets, case studies, and videos. Your responsibilities also include defining and executing local marketing strategies, influencing product go-to-market programs, tracking the success of marketing initiatives, and conducting primary market research. Additionally, you will work on developing collateral, training materials, and sales tools to enable the sales force to effectively promote and sell the portfolio. To excel in this role, you should possess advanced leadership, collaboration, and engagement skills to interact with senior stakeholders effectively. You will need excellent business acumen, interpersonal skills, and marketing writing abilities with a creative flair. Strategic thinking, analytical skills, and the ability to work on multiple projects within deadlines are essential for success in this position. The ideal candidate will hold a Bachelor's degree in business, marketing, communications, or a relevant field and have extended experience in product marketing, particularly in the B2B cloud services sphere. Experience in launching new technology products, partner marketing, and cybersecurity is highly desirable. Strong project management skills, familiarity with IT services, and a background in software or technology B2B product marketing are also key qualifications for this role. As a part of the dynamic and innovative NTT DATA team, you will have the opportunity to contribute to the company's objectives and principles, drive business growth through effective marketing strategies, and engage in creative and impactful initiatives. Embrace the challenge of making a difference in the market and join us in pushing the boundaries of what is possible. NTT DATA is a trusted global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a focus on diversity and inclusion, we invest significantly in research and development to drive digital innovation and sustainability. Join us in shaping the digital future and become a part of our diverse global network of experts dedicated to driving positive change.,

You should have a minimum of 1 year of experience in Lead generation, Business development, Sales, or Marketing roles. The job is based in Chennai, with a requirement for travel within and outside India. Ideal candidates should possess any UG/PG degree, with MBAs preferred. Proficiency in English and Hindi languages is essential. As a Techno-Functional professional, you will be responsible for understanding clients" business needs and the technical solutions offered. Key responsibilities include engaging in pre-sales activities, especially in IT services or customizable products. This role suits individuals who have transitioned from a technical/development position to a pre-sales or sales support role. Key Responsibilities: - Understand client requirements in various sectors such as Insurance, Pharma, and Retail. - Present and elucidate our solutions/services to potential clients, including C-level executives. - Assist in the complete pre-sales process, including solution presentations, proposal creation, and document reviews. - Collaborate with internal teams to devise optimal customer solutions. - Identify and assess new leads. - Arrange and conduct meetings or demonstrations. - Relay client feedback and technical challenges to relevant departments. - Update and maintain sales activities in the CRM system. - Cultivate and manage a robust lead pipeline. - Foster and sustain client relationships. Requirements: - Bachelor's degree in Business, Marketing, Communications, or related field. - Demonstrated capacity to achieve and surpass sales targets. - Proven track record in effectively managing customer relationships. - Excellent interpersonal skills. - Self-motivated individual. - Strong verbal and written communication abilities. - Proficiency in Microsoft Office suite. - Familiarity with CRM systems. - Competency in MS Word, Excel & PowerPoint. This is a full-time, permanent position with an annual salary ranging from INR 2,30,000 to 4,00,000. Benefits include leave encashment and Provident Fund. The role involves a day shift and requires a willingness to travel up to 50%. (Note: The job description may be subject to change as per organizational requirements.),

As a Business Development Manager at Brandsmashers Tech, you will play a crucial role in identifying new business opportunities, nurturing client relationships, and devising strategic plans to propel the company's growth. Brandsmashers Tech is dedicated to supporting businesses in building, expanding, and innovating with confidence by providing a comprehensive range of IT services including IT Staff Augmentation, Product Development, Web & E-Commerce Solutions, Custom Software Development, UI/UX Design, and AI/ML Solutions. Our teams are equipped with the expertise, adaptability, and dependability essential to thrive in today's dynamic digital environment. We have successfully collaborated with startups, SMEs, and global enterprises in diverse sectors such as healthcare, e-commerce, fintech, and edtech, focusing on a human-centric approach to streamline complex projects and deliver tangible outcomes. This full-time position requires your presence on-site in Bhopal. Your core responsibilities will revolve around spotting new avenues for business growth, nurturing existing client connections, and crafting strategic initiatives to enhance the company's market position. Your daily tasks will encompass conducting thorough market research, formulating compelling proposals, engaging in contract negotiations, and closely collaborating with the marketing team to develop effective business strategies. Additionally, you will be entrusted with the task of meeting sales targets and extending the company's footprint in the market. We are seeking a candidate with a solid background in Business Development, Strategic Planning, and Sales, complemented by proficient skills in Market Research, Client Relationship Management, and Negotiation. Exceptional written and verbal communication abilities are a must, along with the capacity to work autonomously and in synergy with multifaceted teams. Familiarity with IT services and solutions such as IT Staff Augmentation, Custom Software Development, Web & E-Commerce Solutions, UI/UX Design, and AI/ML would be advantageous. A Bachelor's degree in Business Administration, Marketing, or a related field is required, accompanied by a proven track record of achieving sales targets and propelling business growth.,

As a Business Development Manager at SpiderWorks in Calicut, you will play a crucial role in leading and managing our operations in the region. With over 16 years of experience in the digital marketing and technology industry, SpiderWorks is known for its innovative solutions and client-centric approach. Your responsibilities will include independently overseeing SpiderWorks Calicut operations, identifying and pursuing local business opportunities, and establishing strong client and partner relationships. You will be tasked with developing and executing growth strategies specific to the Calicut market, conducting market research, and representing SpiderWorks in industry events. To excel in this role, you should have a minimum of 5 years of experience in business development or sales, preferably within the digital marketing or IT services sector. A deep understanding of the Calicut market and proven leadership skills in managing regional operations are essential. Your excellent communication, negotiation, and client engagement abilities will be key in driving business growth. As part of the SpiderWorks team, you will have the opportunity to lead a fast-growing regional office with significant autonomy. You will work in a collaborative and innovation-driven environment, contributing to the success of a global digital brand. Competitive salary and performance-based growth opportunities are offered, along with health insurance benefits. If you are a proactive and results-oriented professional ready to make a real impact in Calicut, we invite you to share your resume with us at hr@spiderworks.in. Join us in shaping the digital future and driving growth in the Calicut region.,

As a Principal Product Marketing Specialist - Cybersecurity at NTT DATA, you will be a highly skilled subject matter expert responsible for introducing new organizational cybersecurity products or services to the market. Your role will involve collaborating with cross-functional teams to develop compelling messaging, content, and campaigns that showcase the value of NTT DATA's cybersecurity portfolio. Key Responsibilities: - Develop specific marketing plans and activities for the Cybersecurity Services portfolio to establish a competitive edge. - Contribute to the development and execution of a value proposition and messaging strategy for the Cybersecurity Services portfolio. - Articulate product propositions to clients and internal stakeholders, supporting market positioning programs and activities. - Create client marketing content such as datasheets, case studies, videos, and references. - Define and develop communication, training, and other collateral for the sales force. - Execute local marketing strategies and programs for specific products aligned with the overall strategy. - Track and monitor the success of marketing initiatives through relevant metrics. - Conduct primary market research to understand competitive landscape, segments, and client behavior. Knowledge and Attributes: - Advanced leadership, collaboration, and engagement skills. - Excellent business acumen and interpersonal skills. - Strategic thinking ability with a creative flair for marketing writing. - Strong analytical and problem-solving skills with attention to detail. - Specialist knowledge of product marketing methodologies and best practices. - Understanding of industry standards and excellent communication skills. - Ability to manage multiple projects within deadlines. Academic Qualifications and Certifications: - Bachelor's degree in business, marketing, communications, or a relevant field. Required Experience: - Extensive experience in product marketing, preferably in B2B technology services with cybersecurity exposure. - Demonstrated experience in launching new technology products, managing complex projects, and working with IT services. - Project management experience with specialization in software or technology B2B product marketing. Knowledge and Application: - Apply broad expertise and knowledge in specialized fields to achieve company objectives creatively. - Provide thought leadership on significant issues and projects, focusing on wider business understanding. - Advise and persuade diverse stakeholders with advanced information and create formal networks for coordination. - Translate functional vision into concrete plans and guide execution independently. Workplace Type: - Hybrid Working NTT DATA is a global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team and a robust partner ecosystem, our services include consulting, data and AI, industry solutions, application development, infrastructure management, and digital and AI infrastructure solutions. Join us and be part of a trusted global leader in digital transformation. NTT DATA is an Equal Opportunity Employer.,

Continentals digital capabilities are growing every day. Our Tires Cloud Practice team is building leading cloud-based IT Services for the future that ensure information flows even more smoothly to Continental teams and customers around the world. The international team operates with an open mind, trust and a healthy sense of humor. If this sounds like you and if you take pride in crafting elegant cloud solutions Continental is the perfect match for you. You will join a young team of dedicated and passionate professionals pushing the frontier of whats possible in cloud technology. As a Cloud Engineer, you'll collaborate closely with internal customers from various application and service teams across Continental to develop common building blocks and operate our shared cloud services that accelerate Continental s cloud journey. In this exciting job you work on the following tasks: Designing and implementing cloud-based solutions using public cloud providers according to architecture best practices Developing common building blocks and reusable components to accelerate cloud adoption Engineering CI/CD pipelines and automating release processes for complex production environments Supporting internal application teams by providing cloud expertise, guidance for new applications and operational support Creating minimum viable products and proof of concepts to demonstrate innovative cloud solutions Maintaining and enhancing shared cloud services while ensuring continuous operations of production systems Academic degree in computer science, another technical field or an equivalent qualification Proven experience in building and operating cloud-native applications using serverless or event-driven architectures Strong proficiency in at least one programming language such as Python, TypeScript or Go Thorough experience with Infrastructure as Code tools like AWS CDK or Terraform Experience applying agile methodologies and embodying a DevOps mentality Demonstrated knowledge of various cloud design patterns including containerized workloads, data solutions, and server-based applications Experience working in global, cross-cultural teams across different time zones and regions beneficial Professional working proficiency in English

= We are seeking a detail-oriented and strategic Procurement Manager for IT Services to oversee the purchasing of IT equipment, software, and services for our organization. The ideal candidate will have prior experience working with large IT vendors such as SAP, Salesforce, and others. This role requires strong negotiation skills, a deep understanding of supply chain management, and the ability to make sound decisions quickly. This is a fully remote position based in India. Key Responsibilities: Develop and execute comprehensive business case based on IT Procurement savings Develop and implement IT procurement strategies and budgets. Negotiate with vendors to obtain the best prices and contract terms for IT equipment, software, and services. Manage relationships with suppliers to ensure timely delivery of IT products and services. Conduct market research to stay updated on the latest IT products and pricing trends. Work closely with the IT department to understand their needs and requirements. Evaluate and monitor contracts to ensure that vendors are compliant with contractual terms. Ensure that procurement activities adhere to legal guidelines and company policies. Maintain accurate records of purchases, pricing, and other important data. Resolve any issues or problems related to the delivery of IT products and services. Provide regular reports on procurement activities to senior management. Key Competencies: Leadership: Ability to inspire and motivate a team, driving high performance and achieving results. Strategic Thinking: Ability to think critically and strategically, aligning IT initiatives with business objectives. Communication: Excellent verbal and written communication skills, capable of effectively interacting with stakeholders at all levels. Change Management: Experience in leading organizational change and driving adoption of new processes and technologies. Financial Acumen: Strong understanding of financial management principles and practices. Problem Solving: Ability to identify and address complex issues, developing innovative solutions. Minimum Requirements: Education bachelors degree from accredited college or university is required Experience Minimum of 7-10 years of experience in IT procurement, with a focus on large IT vendors such as SAP, Microsoft and Salesforce. Strong negotiation and contract management skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in procurement software and tools. Strong analytical and problem-solving skills. Knowledge of legal and regulatory requirements related to procurement. Other Attributes Experience in Pharmaceutical, Medical Device or life science industry strongly preferred Experience in fast-paced global multinational matrix organization Strong change management, communication and influencing skills Fluent verbal and written communication in English Hands-on and proactive; strong organizational skills Results driven and service oriented to internal and external customers Physical Requirements Travel This is a global role and up to 40% travel may be required within the US and to support sites in Europe & Asia. Preferred Requirements: Education Master of Business Administration (MBA) or a related field . Experience Professional certification in procurement or supply chain management (eg, CPSM, CIPS). Experience with cloud-based procurement systems.

We are looking for a highly skilled and experienced professional to join our team as a Consultant in Capital Markets. The ideal candidate will have a strong background in IT Services & Consulting, with expertise in capital markets and consulting. Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions for clients. Analyze market trends and provide insights to support business decisions. Develop and maintain relationships with key stakeholders and clients. Identify and mitigate risks associated with capital market transactions. Provide training and support to junior team members. Stay up-to-date with industry developments and regulatory changes. Job Requirements Strong understanding of capital markets principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with IT services and consulting firms is preferred. Familiarity with industry-standard tools and technologies is an asset.

About the Opportunity Operating in the Financial Technology and Enterprise IT Services sector, our organization is a key player in delivering advanced payment solutions and financial systems. Focused on precision and innovation, we support critical operations for global financial institutions by maintaining robust technology platforms. Joining our dynamic on-site team in India, you will play a pivotal role in ensuring operational excellence and seamless service delivery. Role & Responsibilities Provide end-to-end technical support and on-site service for the deployment, maintenance, and troubleshooting of FIS Quantum and FIS Echos platforms. Coordinate installations, system upgrades, and performance optimization in close collaboration with cross-functional teams. Diagnose and resolve hardware and software issues to ensure minimal disruption to client operations. Conduct regular system checks, monitor performance, and ensure compliance with industry standards and best practices. Document technical processes and provide clear, actionable support guidelines and knowledge base contributions. Manage service escalations and deliver timely, on-site customer support to meet established SLA targets. Skills & Qualifications Must-Have: Proven experience with FIS Quantum, FIS Echos, or similar financial service platforms. Must-Have: Strong technical troubleshooting skills along with hands-on experience in hardware, networking, and IT system architecture. Must-Have: Excellent communication and interpersonal skills with a track record in client-facing roles. Must-Have: Ability to work on-site in India and adapt to dynamic work environments. Preferred: Relevant certifications in hardware, networking, or IT systems management. Preferred: Experience with service management tools and process optimization methodologies. Benefits & Culture Highlights Competitive remuneration package with performance-based incentives. Collaborative, fast-paced environment that values innovation and continuous improvement. Opportunities for professional training and career advancement in a leading tech-driven organization.

We are seeking a highly motivated, results-oriented, and experienced Sales Head to drive significant business growth by identifying, pursuing, and closing new client accounts. This role is crucial for expanding our market presence and achieving ambitious revenue targets. The ideal candidate will be a proactive self-starter with a proven track record in lead generation, sales pipeline management, and securing new logos within the IT services industry. This is a performance-driven role with a strong emphasis on commission earnings based on successful closures. Key Responsibilities: Strategic Sales Leadership: Develop and execute a comprehensive sales strategy focused on acquiring new clients and generating new revenue streams. Identify and define target markets, industry verticals, and ideal customer profiles for our IT services. Analyze market trends, competitive landscape, and customer needs to identify new business opportunities. Lead Generation & Prospecting: Proactively identify and generate high-quality leads through various channels including cold outreach, networking, industry events, social selling (LinkedIn), referrals, and online research. Build and maintain a robust sales pipeline of qualified prospects. Utilize CRM tools effectively to track leads, manage opportunities, and report on sales activities. New Logo Acquisition: Initiate and nurture relationships with key decision-makers within target organizations. Conduct compelling sales presentations and product/service demonstrations. Understand client requirements thoroughly and articulate how our IT services can address their business challenges. Develop tailored proposals and negotiate contracts to secure new business. Collaborate with the technical and delivery teams to ensure seamless project handovers and client satisfaction. Revenue Generation: Achieve and exceed aggressive sales targets for new client acquisition and revenue generation. Provide accurate sales forecasts and regularly report on sales performance. Market Intelligence & Feedback: Gather market intelligence on competitor activities, pricing strategies, and emerging technologies. Provide feedback to the marketing and product development teams to help refine service offerings and go-to-market strategies. Relationship Management (Initial Stage): Build strong initial relationships with new clients to ensure a smooth transition to account management teams or continue managing key accounts. Brand Ambassador: Represent the company professionally at all times, upholding our values and promoting our brand image. Required Skills & Qualifications: Experience: Minimum of 10 years of progressive sales experience in the IT services industry, with a proven track record of consistently exceeding new business and revenue targets. Demonstrable success in lead generation, prospecting, and closing complex deals with new logos. Experience selling a range of IT services such as Cloud Solutions (AWS/Azure/GCP), AI/ML Development, AI Chatbot Development, AI Agent Development, Testing Quality Assurance, Blockchain, OTT App Development, Quality Engineering, UI/UX. Sales Acumen: Exceptional understanding of the sales lifecycle, from lead generation to contract negotiation and closing. Strong ability to articulate value propositions and solution selling. Proven negotiation and closing skills. Communication & Interpersonal Skills: Excellent written and verbal communication skills, with the ability to present complex technical concepts clearly and concisely to business stakeholders. Strong presentation and public speaking abilities. Exceptional interpersonal skills with the ability to build rapport and trust quickly. Strategic Thinking: Ability to develop and execute effective sales strategies. Strong analytical and problem-solving skills to identify customer needs and propose appropriate solutions. Technical Aptitude: A good understanding of current IT trends and technologies relevant to our service offerings. Ability to quickly grasp new technical concepts. Self-Motivation & Drive: Highly self-motivated, disciplined, and results-oriented with a strong entrepreneurial spirit. Ability to work independently and manage time effectively in a fast-paced environment. Tools: Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) for pipeline management and reporting. Proficiency in using sales enablement tools and platforms. Education: Bachelors degree in Business Administration, Marketing, Information Technology, or a related field. MBA is a plus.

Position: Content Writer About Wildnet Technologies: Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise includes SEO, Paid Search, Paid Social Services, programmatic advertising, and more. About the Role: We are seeking a creative and detail-oriented Content Writer with a strong grasp of SEO and multilingual content development. The ideal candidate is not just a writer but a storyteller someone who can research deeply, write persuasively, and craft content that educates, engages, and converts. Key Responsibilities: SEO-Driven Content Creation : Write compelling and well-structured short-form and long-form content optimized for high organic reach across search engines. Multilingual Adaptation : Translate or adapt content across multiple languages including (but not limited to) English, Greek, Bulgarian, Serbian, Chinese, Arabic, German, and Romanian (working with translators/tools as needed). Industry Research & Strategy : Research industry trends and target audience behavior, particularly in Real Estate Investment, Marketing, and Production Services, to produce relevant and impactful content. Content That Converts : Create content that is informative and authoritative, while also having the ability to switch to a persuasive tone that drives sales and user action. Collaborative Ideation : Work closely with SEO teams, designers, and marketing strategists to align content with overall business goals. Requirements: 3-5 years of professional content writing experience. Strong understanding of SEO principles, keyword optimization, and content strategy. Ability to write and adapt content across multiple languages (experience with translation tools or localization is a plus). Excellent research skills and the ability to grasp new industries quickly. Strong command of English grammar, punctuation, and storytelling. Experience writing for Real Estate, Marketing, or Production industries is preferred. Why Join Wildnet - Established Industry Leader: 15+ years of expertise in digital marketing and IT services; among the pioneers in Indias digital space. Great Place to Work Certified: Recognized for fostering a flexible, positive, and people-first work culture. Learning & Growth: Fast-paced environment with ongoing training, career advancement, and leadership development opportunities. Health & Wellness Benefits: Comprehensive insurance and wellness support for employees and their families. Work-Life Balance: Flexible Working Hours , 5-day work week and generous leave policy to support personal well-being. Exposure to Top Clients: Work on diverse projects with leading global brands across industries

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world and many of the smallest too can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation and the arrival of the age of AI has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Arctera is seeking a motivated and results-driven Manager of IT Operations to join our global team, based in the Pune office. This position plays a key role in supporting and enhancing IT services across the organization, engaging with multiple facets of a dynamic, fast-paced environment and leveraging modern technologies to meet the evolving needs of users and the business . The ideal candidate will lead IT service management, take ownership of ITSM tools (Jira Service Management), and oversee the offshore-managed Service Desk and daily IT operations at the Pune site. This role ensures the efficient performance of core systems and SaaS applications, proactively monitors operations, and resolves technical issues promptly. Additional responsibilities include vendor coordination, IT asset management, and ensuring compliance with security policies, standards, and procedures Responsibilities: User Experience and Support: Prioritize end-user experience by ensuring the highest quality of IT support and services. Continuously gather feedback from users to identify areas for improvement and implement changes to enhance their experience. Effectively triage and prioritize service desk incidents and provide regular status reporting to stakeholders and leadership. Be an escalation point of contact for 1st and 2nd level support. Ensure rapid resolution of high-priority incidents, minimizing system downtime and impact on business operations. Own global communications as incident commander for high-priority tickets and outages. Oversee IT support offshore desk side support specialists to provide exceptional support globally as well as worldwide remote office workers. Serve as the site owner for Pune Office (site operation, moves, adds , and changes). Develop and maintain knowledge center materials to support service desk staff and end-users. Operations and Performance: Provide technical leadership and expertise to ensure the smooth operation of IT systems and infrastructure at the designated site. Manage incident , problem , and change management processes to maintain application/infrastructure availability, stability, and performance. Drive process improvements to optimize efficiency, reduce incident response times, and enhance application performance. Escalation point monitoring of critical applications to ensure they meet service level agreements (SLAs) and performance targets. Produce weekly metrics reports covering key KPIs like response/resolution time SLAs, backlog reduction, monthly and annual ticket reduction targets, etc. Plan, communicate, and manage quarter-end support coverage. Oversee managed Service Desk team, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Manage Jira SM operational efficiency and the IT Service management process with a focus on excellent user experience. Technology and Innovation: Partner with internal service leaders of Front Office/Back Office applications and core Infrastructure teams to evaluate operational issues, provide recommendations, plan, and execute support enhancements. Identify and recommend new solutions to improve the Service Desk environment through self-service and automation, implementing shift-left opportunities for service improvement, cost optimization, and increased efficiency. Manage in-region IT purchases workflow for end-user compute and software. Qualifications: Overall 10 + years of experience and 6+ years of experience working in ServiceDesk/ IT Support Operations. Proven experience managing and working in a multi-region, multi-cultural environment. Strong understanding of IT Infrastructure and enterprise application lifecycle management and support processes. Experience in incident management, problem management, and change management frameworks (e.g., ITIL). Experience supporting and troubleshooting site-related infrastructure. BS Degree in Computer Science, Computer Engineering, or equivalent. Strong understanding of ITIL Foundations and prior administration of ITSM tools. Expertise in IT Service management tools, Jira SM preferred. Excellent technical documentation skills are a must . Strong reporting ( Power BI ) , analytical, troubleshooting, and problem-solving skills. Must be a quick learner with exceptional communication skills.

Job_Description":" About Us: MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals like lawyers and dentists to deliver tailored solutions. We would love the opportunity to work with YOU!! Requirements Key Responsibilities Experience with the complete sales cycle, from canvassing new business, closing deals and relationship management Proven experience in pitching to new and existing customers through presentations and other innovative methods Identify upcoming tender opportunities and work with key decision-makers to develop tenders to meet customer requirements Strong time management and superior customer service skills Excellent verbal and written communication skills and the ability to build rapport "Can do" attitude Strong track record in exceeding set targets Well-connected with strong relationships with key industry decision-makers & influencers in more than one industry sector Excellent presentation, communication, and negotiation skills Lead Generation & Sales: Identify and engage potential clients for IT services, BPO solutions, and digital marketing campaigns. Client Relationship Management: Build and maintain strong client relationships to drive long-term business success. Market Research: Analyze industry trends, competitors, and customer needs to develop targeted strategies. Proposal & Contract Management: Create persuasive business proposals and negotiate contracts. Collaboration: Work closely with internal teams (IT, Marketing, Operations) to deliver tailored solutions. Revenue Growth: Achieve and exceed sales targets through strategic planning and execution. Key Skills & Qualifications Experience: 5+ years in business development, preferably in IT services, BPO, or digital marketing. Networking Abilities: Strong ability to engage with C-level executives and decision-makers. Sales & Negotiation: Proven track record of closing deals and managing high-value clients. Industry Knowledge: Understanding of IT solutions, outsourcing models, and digital marketing trends. Communication Skills: Excellent verbal and written communication skills. Tech Savvy: Proficiency in CRM tools, lead generation platforms, and digital sales strategies. ","

Position Overview: We are hiring a HR Business Partner to help manage the day-to-day relationship and operations for one of our largest US-based enterprise clients. This individual will oversee communications and coordination across 200+ India-based employees who support the client, ensuring a seamless experience from onboarding to ongoing employee engagement and retention. You ll be a primary point of contact between our internal HR and operations team, the client s hiring managers, and key stakeholders in procurement and finance. You ll help us maintain a high-touch, high-trust relationship with the client while supporting a strong employee experience for our India-based team. This role is ideal for someone with a background in HR delivery, talent operations, or workforce management at a firm like TCS, Accenture, Infosys, or a large global capability center. Job Responsibilities: Act as a central liaison between the client s hiring managers, procurement/finance teams, and our internal HR and operations teams. Own the full employee lifecycle from hiring coordination to onboarding, access provisioning, and day-to-day issue resolution. Partner with the India Head of HR to manage employee communications, policy updates, pulse checks, and retention efforts. Coordinate regular reports on headcount, hiring status, onboarding SLAs, and team engagement metrics. Help streamline onboarding, offboarding, and transitions in alignment with client processes and expectations. Proactively resolve operational issues affecting employees or client teams. Work with client stakeholders to ensure alignment on hiring plans, onboarding schedules, and service expectations. Help continuously improve our people operations systems and delivery model at scale. Basic Qualifications: 5+ years experience in HR operations, people programs, or talent delivery in a BPO, IT services, or global consulting environment. Experience at TCS, Accenture, Infosys, Cognizant, Wipro, or similar. Prior experience supporting enterprise clients in a staff augmentation or global capability center (GCC) model. Strong knowledge of HR processes including onboarding, policy enforcement, and employee engagement. Experience coordinating across internal and external stakeholders, with excellent communication skills. Ability to manage complexity and scale: comfortable overseeing a workforce of 200+. Understanding of procurement and finance workflows in enterprise accounts. Background in HRIS systems, onboarding platforms, and people analytics. We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources. This role is located on-site in our rapidly-growing Noida location.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Technician in IT Service Delivery is a vital role focused on the operational aspects of IT services within an organization. This position entails the hands-on management of IT service requests, including installation, configuration, and troubleshooting of hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a commitment to service excellence, this role is essential for ensuring that IT services are delivered effectively and efficiently, aligning with business needs and enhancing user experience. Responsibilities: Years of Experience: 2 years Technical Support: Personalized Attention: To offer exceptional customer service, understanding the individual needs of customers and providing effective solutions. Multilingual Communication: Use your language skills to communicate effectively with clients who speak different languages, ensuring a barrier-free experience. Monitor and maintain IT infrastructure to ensure availability and optimal performance. Diagnose and resolve technical issues, including hardware, software, and networks. Implement IT security measures to protect data and infrastructure. Collaborate with other teams to implement new technology solutions and improve existing processes. Document procedures and offer technical support to internal users. Provide technical support to customers via phone, email, or in person Troubleshoot and resolve hardware and software issues Install and configure new equipment and software Maintain and update existing systems Train users on new technology and software Service Delivery Management: Manage service requests and ensure timely resolution Monitor service performance and identify areas for improvement Collaborate with other teams to implement service improvements Develop and maintain service level agreements (SLAs) Customer Relationship Management: Build and maintain relationships with customers Understand customer needs and provide solutions Gather feedback and address any concerns or issues Communicate service updates and changes to customers Documentation and Reporting: Document all service requests and resolutions Maintain accurate inventory of equipment and software Generate reports on service performance and customer satisfaction Identify trends and make recommendations for improvement High Impact Behaviors: Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Qualifications: A bachelor s degree in Computer Science, Information Technology, or a related field with at least 2 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. Proficiency in troubleshooting and resolving issues with computer systems, networking, and various software applications. Strong customer service skills with the ability to communicate effectively with nontechnical users. Industry certifications ITIL Foundation are highly desirable. Excellent problem-solving abilities to diagnose and resolve technical issues promptly. Ability to work well in a team environment and collaborate with other IT professionals. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

About the Opportunity Operating within the dynamic IT Services and Technology sector, this opportunity targets experienced professionals to optimize and manage critical Windows-based infrastructures. Located in India and demanding on-site presence, the role is ideal for those passionate about maintaining robust, secure, and efficient enterprise environments. This position is tailored for system experts ready to contribute to optimizing operational excellence. Role & Responsibilities Administer, monitor, and maintain Windows server environments ensuring peak performance and security. Manage Active Directory services including user/group management and policy configurations. Implement and oversee patch management and system updates to fortify server integrity. Utilize PowerShell scripting for automation tasks and efficient system maintenance. Conduct regular backups, disaster recovery drills, and system performance tuning. Collaborate with cross-functional IT teams to troubleshoot and resolve hardware/software issues promptly. Skills & Qualifications Must-Have: Bachelor s degree in Information Technology, Computer Science or related discipline. Proven experience in Windows Server Administration and Active Directory management. Proficiency in PowerShell scripting and automation for system management. Strong troubleshooting skills and a thorough understanding of patch management practices. Experience working in an on-site environment with a focus on operational excellence. Preferred: Certifications such as MCSA or MCSE. Familiarity with virtualization technologies (e.g., Hyper-V) and networking fundamentals. Benefits & Culture Highlights Competitive compensation and benefits tailored to support a rewarding career. Collaborative and innovative on-site work environment with a focus on professional development. Access to cutting-edge tools and resources ensuring continuous learning and growth.

Job Title-Engineer - Field IT Support Location- Gurgaon What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e. g. , PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e. g. , server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e. g. , planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e. g. , support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e. g. , provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e. g. , comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What were looking for Required Minimum of 3 years experience in a Corporate IT environment. Associates degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.