13 It Service Jobs

As an OpenText SMAX Implementor, your role involves leading the end-to-end implementation of OpenText SMAX and Connect-IT to enhance operational efficiency and improve service delivery. Your responsibilities will include collaborating with cross-functional teams to gather requirements, design solutions, configure the platform, develop project plans, conduct testing, provide training, monitor system performance, and stay updated on industry trends. You will be expected to have a Bachelor's degree in Information Technology or a related field, proven experience in implementing OpenText SMAX, strong understanding of ITIL processes, excellent problem-solving skills, effective communication, and i...

- **Role Overview:** You should possess at least 3-7 years of experience in IT service, Information Security, or GRC. It is essential to have experience in a minimum of two management system transformation cycles. An MBA or a Bachelor of Engineering degree is required for this role. The ideal candidate should be high energy, possess excellent problem-solving capabilities, and have strong communication skills. - **Key Responsibilities:** - Possess at least 3-7 years of experience in IT service, Information Security, or GRC. - Have experience in a minimum of two management system transformation cycles. - Hold an MBA or a Bachelor of Engineering degree. - Demonstrate high energy, excellent prob...

As an experienced Service Transition Project Manager at our company, your role will involve providing support to our client's team in managing and delivering various projects across departments and functions. Your primary focus will be ensuring successful Transition and Service Introduction. Your responsibilities will include: - Driving successful delivery of Transition projects across a practice, through proactive management of dependencies, issues, and risks to achieve business objectives. - Leading the coordination and effective delivery of well-controlled and governed service introduction and service management in line with best practices and strategic objectives. - Ensuring delivery con...

Role & responsibilities Key Responsibilities - Identify and convert new business opportunities across key verticals in the US market. Manage the entire sales cycle-from lead generation and qualification to proposal and closure. Build and maintain your own robust pipeline aligned to quarterly and annual sales targets. Consistently achieve and exceed net-new revenue and order book goals. Establish and strengthen relationships with CXOs, technology leaders, and procurement heads. Work closely with internal teams- Presales, Delivery, and Practice leaders-to tailor solutions that align with client needs. Represent at industry forums, virtual events, and client interactions. Maintain accurate sale...

Role & responsibilities Define and maintain IT service quality frameworks, policies, and KPIs based on ITIL and continuous improvement methodologies. Monitor and analyze service performance data to identify gaps and drive improvements using Lean Six Sigma techniques. Integrate customer success metrics into service delivery to ensure alignment with business outcomes Lead root cause analysis and implement corrective actions for recurring service issues. Collaborate with ITSM, operations, and application teams to strengthen incident, problem, and change management processes. Ensure adherence to regulatory standards (e.g., RBI), internal audits, and risk controls. Develop dashboards and reportin...

As an IT Recruiter / Global Talent Management Specialist, you will play a crucial role in managing global talent acquisition strategies, with a specific focus on IT recruitment. Your responsibilities will include working closely with hiring managers to understand staffing requirements, developing innovative sourcing techniques to attract high-caliber IT candidates, and ensuring a positive candidate experience throughout the recruitment process. Additionally, you will be involved in building and maintaining a talent pipeline, collaborating with project managers for resource planning, and monitoring recruitment metrics to support senior management decision-making. Key Responsibilities: - Devel...

Responsibility To ensure end to end delivery of Azure cloud services within defined SLA & KPIs Provide management updates, status reporting, and dashboards from a platform health and security perspective Produce relevant artifacts to conduct monthly / quarterly service reviews with Enterprise IT, Regional & Country IT leadership Track customer satisfaction and employ the necessary service improvements where required to continually improve service Ensures timely liaison with vendors regarding problems, fixes, and required enhancements Manage operational shifts and round the clock support and communicate out of hours coverage Develop and maintain the cloud service catalogue to ensure all servi...

As a part-time role, you will leverage your 3-15 years of experience in training IT service, Information Security, and GRC subjects. Your educational background includes an MBA or Bachelor of Engineering. It is essential to bring high energy to the role and possess strong communication skills to effectively convey complex technical information to others.,

As an ideal candidate for this permanent position, you should possess a minimum of 2 years of experience in IT service or contact centre roles. A background in MBA or Bachelor of Engineering would be advantageous for this role. It is essential to bring high energy and enthusiasm to the job, coupled with strong communication skills to effectively interact with team members and clients. Your long-term career focus should align with the growth opportunities provided by the organization. Additionally, strong analytical skills will be key to success in fulfilling the responsibilities of this position.,

As a GoHighLevel Specialist with at least 2+ years of experience, you will be responsible for utilizing your expertise in the GoHighLevel platform to create and manage marketing and sales funnels for clients. Your role will involve setting up and optimizing automation workflows for lead nurturing, appointment booking, and follow-up sequences. Additionally, you will be expected to integrate GoHighLevel with other platforms such as Zapier and APIs to enhance functionality. To excel in this role, you must possess a strong understanding of GoHighLevel's core features, including CRM, Funnel Builder, Workflows, and Campaigns. Your proven track record of building and managing marketing and sales fu...

As an IT Support Specialist at UST in Trivandrum, you will be responsible for providing technical assistance and support to end-users. You will demonstrate strong interpersonal and communication skills to effectively interact with different teams and customers. Your excellent written and verbal communication skills, including email etiquette, will be essential in addressing customer issues and following the Standard Operating Procedures (SOPs) within defined Service Level Agreements (SLAs). You will utilize basic network commands to troubleshoot desktop and laptop connectivity issues. Proficiency in operating system commands, utilities, and a basic understanding of virtualization and server/...

As a potential candidate for this permanent position, you should possess at least 3-7 years of experience in IT service, Information Security, or GRC. It is essential to have experience in a minimum of two management system transformation cycles. An MBA or a Bachelor of Engineering degree is required for this role. The ideal candidate should be high energy, possess excellent problem-solving capabilities, and have strong communication skills.,

Collaborate closely with the Chief Digital Transformation Officer and the technical team to identify opportunities and develop innovative solutions leveraging AI, automation, and other new-age technologies. Participate in the entire lifecycle of solution development, from ideation and conceptualization to design, prototyping, and implementation. Conduct market research and analysis to understand emerging technology trends, competitive landscapes, and client needs. Contribute to the development of Agivant's intellectual property (IP) and solution accelerators. Assist in the creation of compelling value propositions, presentations, and other materials to communicate the benefits of new solutio...