Client Engagement Manager Orcapod Consulting Services

3.0 - 5.0 years

3 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Role Overview We are looking for engineering professionals from the IT services industry, preferably with 3 to 5 years of experience in roles such as Project Manager, Business Analyst, Tech Lead, or Programmer, who are now seeking to pivot into client-facing, sales, and strategic management roles. This is a high-visibility opportunity for individuals who want to accelerate their career into client engagement and business leadership within the technology services space. Key Responsibilities Serve as a key point of contact for clients (domestic and international), building trusted relationships. Manage delivery coordination, client satisfaction, and long-term engagement goals. Work closely with internal technical and delivery teams to meet and exceed SLAs and KPIs. Identify and act on opportunities for upselling and cross-selling Orcapods services. Support account planning, performance reviews, and strategic alignment with client objectives. Ensure proactive issue resolution, status reporting, and escalation management. Ideal Candidate Profile 3 to 5 years of experience in IT services in roles like Project Manager, Business Analyst, Tech Lead, or Programmer. Exposure to client-facing or customer-handling roles is highly preferred. Passionate about transitioning into account management, sales, or client leadership roles. Strong interpersonal, communication, and stakeholder management skills. Self-motivated, adaptable, and ready to work in a dynamic and fast-paced environment. Person should have excellent communication skills, should have a professional dressing sense and high energy levels.

Posted 2 days ago

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