Job
Description
You will be working as a ServiceNow Developer (ITOM) in a company that values innovation and maintains an open, friendly culture with the support of a reputable parent company. Your primary responsibility will be to guide customers in leveraging their data and applications to address digital challenges and achieve outcomes that are beneficial for both business and society. Key Responsibilities: - Utilize your expertise in ServiceNow, ServiceNow ITOM, IT Operation Management, CMDB, Service Mapping, and ITOM Discovery to deliver efficient solutions. - Demonstrate a strong understanding of ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration. - Ensure the design and maintenance of CMDB for accurate data integrity and dependency mapping. - Apply your knowledge of ITIL and ITOM best practices to drive effective solutions. - Maintain communication and manage stakeholders effectively to ensure successful project delivery. Qualifications Required: - Minimum of 7 years of overall industry experience with at least 6 years in the ServiceNow ITOM domain. - Possess ServiceNow Certified System Administrator (CSA) and relevant ITOM certifications. - Strong communication and stakeholder management skills. - Familiarity with ITOM integrations with monitoring tools such as SolarWinds, Nagios, and Splunk is a plus. - Knowledge of cloud discovery, hybrid infrastructure management, automation frameworks, and orchestration workflows is desirable. - Advanced ITIL certifications or ServiceNow Implementation Specialist certifications would be beneficial. - Exposure to DevOps and AIOps concepts is an advantage. (Note: The additional details of the company are not provided in the job description) You will be working as a ServiceNow Developer (ITOM) in a company that values innovation and maintains an open, friendly culture with the support of a reputable parent company. Your primary responsibility will be to guide customers in leveraging their data and applications to address digital challenges and achieve outcomes that are beneficial for both business and society. Key Responsibilities: - Utilize your expertise in ServiceNow, ServiceNow ITOM, IT Operation Management, CMDB, Service Mapping, and ITOM Discovery to deliver efficient solutions. - Demonstrate a strong understanding of ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration. - Ensure the design and maintenance of CMDB for accurate data integrity and dependency mapping. - Apply your knowledge of ITIL and ITOM best practices to drive effective solutions. - Maintain communication and manage stakeholders effectively to ensure successful project delivery. Qualifications Required: - Minimum of 7 years of overall industry experience with at least 6 years in the ServiceNow ITOM domain. - Possess ServiceNow Certified System Administrator (CSA) and relevant ITOM certifications. - Strong communication and stakeholder management skills. - Familiarity with ITOM integrations with monitoring tools such as SolarWinds, Nagios, and Splunk is a plus. - Knowledge of cloud discovery, hybrid infrastructure management, automation frameworks, and orchestration workflows is desirable. - Advanced ITIL certifications or ServiceNow Implementation Specialist certifications would be beneficial. - Exposure to DevOps and AIOps concepts is an advantage. (Note: The additional details of the company are not provided in the job description)
