2141 It Operations Jobs - Page 9

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be o...

Job Summary: We are seeking an experienced and visionary Chief Technology Officer (CTO) to lead the companys technology strategy, product innovation, and digital transformation initiatives. The CTO will oversee all technical aspects of the organization, ensuring alignment between technology, business goals, and customer needs. The ideal candidate is a strategic thinker and hands-on leader capable of building high-performing engineering teams, driving innovation, and scaling technology infrastructure to support growth. Key Responsibilities: Strategic Leadership: Develop and execute the organization’s technology vision and strategy in alignment with business objectives. Drive innovation, moder...

We are seeking a dynamic and experienced Transition Manager to lead the global consolidation and transformation of Helpdesk/Service Desk operations for a major retail organization. This role is responsible for transitioning from fragmented, region-specific support centers into a centralized, scalable global helpdesk, leveraging an offshore/onshore support model. The ideal candidate will bring a blend of retail industry awareness, telephony platform expertise (Genesys, AWS Connect), and third-party managed service governance, along with deep knowledge of ITIL-aligned service transitions. You will lead the end-to-end execution of service desk transformation ensuring minimal disruption to retai...

This role is for a hands-on leader who will oversee the day-to-day operations of the Identity and Access Management team in India. This position is responsible for ensuring the stability, security, and efficiency of all IAM services, managing a team of engineers, and coordinating with global stakeholders. Operational Oversight & Excellence: Oversee and ensure the smooth execution of daily operations across all IAM functions, including SSO (Okta), IGA (One Identity), Active Directory, Azure AD, and LDAP services. Actively participate in and perform day-to-day operational tasks alongside the team to resolve complex issues and meet service demands. Monitor the health and performance of IAM syst...

We are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient s IT Operation Services offered to various clients You would have had proven success in building and leading technology teams for technology services companies, with a focus on growing Digital Engineering Services Experience in leading, solutioning and delivering large multi-year deals at Fortune level companies will be strong advantage Experience of working in a matrixed environment, which includes interfacing with Industry and global delivery teams is a mu...

We re looking for a Senior Software Engineering Manager who will be responsible for enriching a Cloud Practice within Core Tech Engg & Solutions (CTES) to accelerate us on Cloud journey for claim platforms by reengineering current state legacy systems. The journey requires building foundational capabilities/patterns and enabling teams from design, technical architecture and selecting cloud services wisely. This role required proved technology leadership with strong hands-on digital experience. Responsibilities As a lead engineer, evangelize a Cloud Engineering culture and community within core platforms. As a lead engineer, enable Cloud Engineering teams and guild / practice across core plat...

We are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient s IT Operation Services offered to various clients. You would have had proven success in building and leading technology teams for technology services companies, with a focus on growing Digital Engineering Services. Experience in leading, solutioning and delivering large multi-year deals at Fortune level companies will be strong advantage. Experience of working in a matrixed environment, which includes interfacing with Industry and global delivery teams is ...

Software Engineering Senior Analyst - HIH - Evernorth ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us...

Experience with Apache/ADP Cassandra, including installing, configuring and monitoring a Cassandra cluster. Experience with Cassandra data modelling and CQL scripting. Experience with both Windows and Linux Operating Systems. Experience with Grafana monitoring tool. Strong hands on knowledge on Kubernetes. Data Replication and High Availability: Configure and manage Cassandra replication strategies to ensure data availability and durability Security and Access Control: Implement and enforce database security measures, including authentication, authorization, and encryption Implement data replication across multiple data centres and handle replication challenges, such as consistency and laten...

Identify or Define TCs for Automation, Implement, Code review, Troubleshoot/fix issues faced by team, prepare Report. Design Automation Strategy, understanding of framework design concepts and python core Must be having hands on experience in developing and debugging python and Robot Framework scripts. Debugging and troubleshooting skills. Data Driven Testing Concepts Understanding and experience in YAML and JSON handling The skills you bring: Experience with Jira and Jira APIs good to have (2+). Experience creating Test Automation Frameworks almost from scratch. Creative and self-driven in terms of thinking outside the box for researching and finding solutions for different types of test au...

Are you ready to make an impact at DTCC Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional developmentAt DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-qual...

Required Skills: Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs Preferred Skills: Secondary Language(s) : Manager, Technical EAM Analyst for HxGN EAM Role Overview: A Software Business Analyst (Integrations Specialist) who partners with product, the business, architecture, IT operations and stakeholders to define, design and deliver integration-centric solutions. You will gather and validate business requirements, map processes and data flows, translate needs into clear functional and non-functional specifications, and collaborate with technical teams to...

Job Summary: We are seeking an experienced and proactive IT Manager to lead our IT operations, support systems, and technology infrastructure. The ideal candidate will oversee the daily performance of IT services, ensure the security of our digital assets, manage vendors, and lead a team of IT professionals. This role combines both strategic planning and hands-on technical leadership. Key Responsibilities: Oversee the day-to-day operations of the IT department, ensuring smooth delivery of IT services. Manage and support IT infrastructure including networks, servers, workstations, and cloud platforms. Lead and develop the IT team, providing guidance, training, and performance management. Impl...

Job Summary: We are seeking an experienced and strategic Head of Information Technology Operations to lead and oversee all aspects of IT operations. You will be responsible for ensuring the stability, security, and efficiency of our IT infrastructure and services, aligning technology with business goals. This leadership role requires strong technical expertise, operational excellence, and team management skills. Key Responsibilities: Lead and manage the IT Operations team responsible for infrastructure, network, data centers, cloud services, and enterprise systems. Develop and implement IT operational strategies, policies, and procedures to support business objectives. Ensure the availabilit...

Requisition Id 1634901 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that its your career and Its yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity Executive-OPS-Operations-CBS - ITS - EYTS MFS CAPACITY - Bangalo...

About The Role :- Zscaler private Access 3 positions Must Have skills: Should have ZPA deployment and Implementation experience Location:Pune Min 4 to 10 years of experience in Network infrastructure and transformation activities. Min 2 to 3 years of experience in Zscaler products [ ZPA + ZDX]. Zscaler ZPA and ZDX deployment experience Certification on ZPA + ZDX will be preferred

Description: Must have 7+ years of experience in core Active Directory 2 Years exp in Windows 2008 2012 2016 2019 Active Directory working knowledge Installation and configuration of Active Directory domain controllers/ server core. Work closely with desktop and server administrators to define and execute appropriate Group Policy scripting related to directory hierarchy objects and structure. Perform AD server configuration as per customer standard Deployment of MS security hotfixes To perform upgrade of Active Directory environment apply change management process Manage the system properties system policies and services on active directory top level domain structure and to delegate control ...

Description: L3 Endpoint SME, SME will be responsible for the configuration, management, monitoring, analysis, and threat hunting related to our endpoint security suite, which includes Microsoft Defender for endpoint with advanced Hunting (MDE, MDI MDO), Microsoft BitLocker, and McAfee Trillix. This role requires a deep understanding of endpoint security best practices and the ability to translate them into robust endpoint protection strategies. Responsibilities:Configuration and Management:oDeep dive into the functionalities of Microsoft Defender (MDE, MDI MDO), Microsoft Defender Firewall, and Microsoft BitLocker. oCollaborate with security engineers to configure and optimize these tools f...

Description: EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES University degree or equivalent work experience Good understanding of the incident life cycle Exposure/knowledge of Change/ problem management processes Ability to make quick decisions Willing to work in a 24/7 environment in rotational shifts including night shifts A keen eye for detail and a result driven approach Effective analysis:Ability to listen, analyze and summarize. Awareness of ITIL is mandatory. Ability to work in stressful situations. Conflict management skills is a plus. Customer and team-work oriented. Outstanding communication skills. Excellent English written and oral communication skills WORK EXPERIENCE Pos...

Opportunity to work with Neuman & Esser! You can join our TEAM as "IT - Administrator" Interested Candidates can reach us at arati.butkar@neuman-esser.com or call on 9665063404 Role & responsibilities: : Analysis, implementation, operation and maintenance of IT systems (hardware, software) Conceptual design and implementation of efficient IT solutions, in cooperation with the IT headquarter in Germany, external partners and local key users in India Maintenance of the network infrastructure Selection of IT suppliers and support in the procurement of IT components Documentation and maintenance of the IT knowledgebase Optimization and further development of existing IT services and processes Pr...

ITIL V3/V4 certified Experience on ITSM (Incident and Problem Management) Create an inspiring team environment with an open communication culture Set clear team goals Have understanding of ITSM tool. Have knowledge on Incident Management. Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Suggest and organize team building activities Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, espec...

Responsible for leading the IT strategy, infrastructure, and digital transformation initiatives lN manufacturing company.

You will be joining the Mission Critical Team at FC Global Services India LLP, responsible for seamless major incident management across global operations. As a Lead Process Analyst - IT Operations, your role will involve coordinating with experts in India and the US to restore critical services quickly and efficiently during high-severity IT disruptions. Your impact will be crucial in minimizing downtime, protecting customer trust, and ensuring business continuity across global operations. You will lead the charge as the single point of command, driving resolution with precision, urgency, and clarity under pressure. - Take end-to-end responsibility for the management, communication, escalat...

As an IT professional in the INFOTECH department based in Ahmedabad, your role will primarily involve IT operations, IT infrastructure management, IT compliance, and governance. Your responsibilities will include: - Managing IT operations and ensuring smooth functioning of the infrastructure - Ensuring compliance with IT regulations and governance standards - Demonstrating excellent communication skills and effectively managing stakeholders - Experience in leading and managing large teams effectively To qualify for this role, you must have a BE/BTech/MCA degree in IT or Computer Science.,

IT Operations Manager - Night Shift 5:30 PM to 2:30 AM Location: Gurugram , India Availability: Immediate joiners Experience Range: 12- 14+ years Employment Type: Full-time Key Requirements Technical Hands-on Expertise The candidate must be actively technical (not just managing delivery). Mandatory Skill: Office 365 (Microsoft Systems / Office Administration) Minimum 2 years , maximum 5 years of recent hands-on experience. Should be able to handle end-user issues , perform troubleshooting , and manage L3-level O365 administration. ITIL Background Strong foundation in ITIL processes; PMP training preferred. Service Management Tools: Experience in ServiceNow , Clarify , ConnectWise , or simila...