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5.0 - 9.0 years
7 - 11 Lacs
pune
Work from Office
Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Behavioral | Aptitude | Data Related Skills | 5 - Expert Secondary -> Behavioral | Aptitude | People skills | 5 - Expert Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 5 - Expert Tertiary -> Behavioral | Microland Skills | Execution Excellence | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensur...
Posted 2 months ago
5.0 - 9.0 years
7 - 11 Lacs
mumbai
Work from Office
Required Skills Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | People skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Execution Excellence Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefo...
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Design, develop, and maintain secure and scalable cloud infrastructure platforms using the latest DevSecOps and Platform Engineering methodologies Create and implement best practices and processes for code quality, security, performance, and scalability using Sonarqube, Cycode, DAST, SAST & FOSSA Strong experience using GCP specific services like Compute Engine, CloudRun, GKE, Cloud operations suite, Service Mesh, Anthos, Pub/Sub, Dataflow, Cloud Scheduler, Bigtable, AlloyDB and other managed services. Google Cloud infrastructure provisioning including VPC, Subnet, Gateway, Security groups, managed services, Kubernetes Cluster etc. Expertise with automating Infrastructure as Code using Terra...
Posted 2 months ago
5.0 - 11.0 years
7 - 13 Lacs
bengaluru
Work from Office
Location: Bengaluru Designation: Director Y our potential, unleashed. The Team Deloitte s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Key Responsibilities: Strategic Leadership: Lead the CCAI Transformation Pod, setting vision, strategy, and execution plans for AI-driven contact center transformation. Program Management: Oversee end-to-end delivery of CC...
Posted 2 months ago
8.0 - 15.0 years
30 - 35 Lacs
faridabad
Work from Office
Java Technical Architect Job Description We are looking for Senior Java Professionals interested in designing/developing/deploying infrastructure over the cloud. You will be responsible for architecting and deploying these architectural designs, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. Requirements Seeking candidates with 8-15 years of experience. Analyse business requirements and translate them into technical solutions using Java technologies Collaborate with project managers and cross-functional teams t...
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
hyderabad
Work from Office
About the Role: Grade Level (for internal use): 13 We are seeking an experienced and dynamic leader to fill the Director IT Operations role in India. This role is critical for overseeing and managing our IT operations, ensuring seamless execution, driving efficiency, and fostering a high-performing work culture across various teams based in India. The Director will play a key role in aligning IT strategies with business goals, addressing human capital challenges, and strengthening talent acquisition and retention efforts. In addition, the role will support the IT function for Upstream Content platforms. Key Responsibilities: Portfolio & Project Management Oversee and drive key IT projects an...
Posted 2 months ago
3.0 - 5.0 years
5 - 8 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...
Posted 2 months ago
3.0 - 6.0 years
5 - 8 Lacs
gurugram
Work from Office
We seek experienced professionals across levels to join our Cybersecurity team at PwC in India. Openings are available across Gurgaon & Mumbai. Join our Cybersecurity team and collaborate with a global group of diverse and skilled professionals. You ll have the opportunity to work on designing cybersecurity architectures, discovering new cybersecurity technologies, and assisting out clients in advising on cyber strategies, implementing cutting edge technologies and mitigating cybersecurity risks associated various industries. Our clients are marketleading companies in various industries at the international level including energy, manufacturing, utilities hospitality, life sciences, and heal...
Posted 2 months ago
5.0 - 8.0 years
20 - 25 Lacs
chennai
Work from Office
Position Purpose As part of our transformation programs, we need to onboard our applications on IBM cloud by 2026 . Within the implementation team, the candidate will work with multiple teams, including Engineering, Infrastructure, and development teams Responsibilities Direct Responsibilities As a member of the Cloud team, the candidate will: Build and maintain Ansible playbooks and terraform scripts to automate provisioning, configuration and deployments Work on containerization of legacy applications Assist & train other ops profiles on Ansible, Terraform and K8s Team Responsibilities Provisioning, Configuration, Deployment, DR Technical & Behavioral Competencies Mandatory skills and beha...
Posted 2 months ago
0.0 - 1.0 years
1 - 2 Lacs
ahmedabad
Work from Office
Eligibility : BCA, Bcom, BSC, Diploma, BE Freshers Fresher to Gain experience and knowledge Ready to accept Challenging role Self Confidence and good presentable skills Basic IT Operations and Back office knowledge Training shall be given by company Key requirements: Fresher with good networking skills and communication skills Basic knowledge of cloud based software Basic ideas of networking and general software products handling. Good mail communication skills. Understand client grievances and understand the root cause of the issue created Maintain internal communication to keep them updated about the status of resolution through calls and emails Maintain highest level of customer satisfact...
Posted 2 months ago
3.0 - 7.0 years
12 - 17 Lacs
bengaluru
Work from Office
We are looking Active Directory and Windows based services Engineer who can quickly develop a good understanding of the ARM IT infrastructure and the needs of the user base. On a day-to-day basis follow the ITIL processes including Incident, Change, Problem, Request, and Knowledge. Contribute to, and take ownership of, ongoing improvement and stability initiatives of Arm s IT infrastructure via automation. Maintain and update key system documentation in line with changes made. Work with Service Delivery Management and the global Service Desk to provide communications to all teams and the general user base for both planned and unplanned system outages. A suitable sense of ownership and respon...
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
bengaluru
Work from Office
STARTEK is looking for Executive - IT Operations to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing ex...
Posted 2 months ago
3.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
Required Skills: Leverages available Service management tools like Service Now, Product/program roadmap, Operations schedules, and present the relevant data and metrics to support and contribute to the governance related activities Strong communication skills Strong data collation, analysis, and presentation skills Strong problem solving and analytical skills with the ability to convey in clear and concise summaries Strong tactical and thinking skills with the ability to look beyond the obvious Working with remote and global teams Demonstrated ability to manage multiple tasks and projects and adapt to a changing environment Expertise with debugging and scripting tools and automation tasks Be...
Posted 2 months ago
6.0 - 11.0 years
9 - 14 Lacs
bengaluru
Work from Office
Short Description Seeking a skilled and experienced IBM Maximo Manage Specialist to support and enhance enterprise asset and configuration management operations. The ideal candidate will have a strong background in IT operations , IT Asset Management (ITAM) , and system administration , with hands-on experience in configuring and managing IBM Maximo environments. Key Responsibilities: Configure, customize, and maintain IBM Maximo Manage to support IT asset lifecycle and operational workflows. Implement and manage ITAM processes including asset discovery, tracking, and compliance. Develop and maintain configuration management databases (CMDB) and ensure data integrity. Collaborate with IT ope...
Posted 2 months ago
1.0 - 6.0 years
0 Lacs
bengaluru
Work from Office
Job Location: Bangalore Qualification: Diploma or Degree in Engineering Experience: 2-4 years with Pharma Background Work profile: Plant IT operations Pharma and Biotech companies Installation of OS and application-level critical updates, Service packs, and security patches on workstations. Performance monitoring of all Servers, Desktops, and Networking devices. Installation and troubleshooting of operating systems and software, ensuring efficient deployment and resolution of issues. Applying the OS patches and upgraded administrative tools, maintaining the latest system updates and utilities for optimal performance and security. Remote support to end-users for enterprise-level applications,...
Posted 2 months ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow IT Operations Management Good to have skills : Event ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:An ITOM Administrator with development experience. The ideal candidate will have a strong background in enterprise mo...
Posted 2 months ago
1.0 - 4.0 years
4 - 8 Lacs
bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Automation in Systems Integration Good to have skills : Python (Programming Language), API ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary RoleAIOps SME & Service Integration Specialist CL9Role DescriptionWe are seeki...
Posted 2 months ago
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving inci...
Posted 2 months ago
1.0 - 4.0 years
4 - 8 Lacs
bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving inci...
Posted 2 months ago
1.0 - 3.0 years
6 - 10 Lacs
gurugram
Work from Office
Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery for IT production systems and services. Your typical day will involve supporting the i...
Posted 2 months ago
3.0 - 7.0 years
15 - 19 Lacs
bengaluru
Work from Office
Your Career Fast-paced, fast-changing and unpredictable defines our Information Technology team. We are looking for analytical, agile, and influential Analyst who can quickly deliver meaningful results and solutions with the flexibility to accommodate evolving business needs and shifting priorities. Your Impact Ability to identify issues, propose solutions, plan and execute with little supervision In-depth understanding of ITSM processes, technology and methods applicable to platform management Define and establish governance and data management policies to ensure the accuracy of the CMDB Conduct regular audits and reconciliation processes to maintain CMDB accuracy and compliance across dist...
Posted 2 months ago
2.0 - 6.0 years
10 - 12 Lacs
chennai
Work from Office
Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT serv...
Posted 2 months ago
5.0 - 8.0 years
0 - 1 Lacs
bengaluru
Work from Office
Role Overview: The Digital Operations Lead Digital & IT Functional Operations Manager is instrumental in leading all operational activities of the D&IT function including and not limited to orchestrating digital initiatives, optimizing operational workflows, and embedding automation across the function. This role is ideal for a hands-on leader who thrives in dynamic environments, leverages modern technologies, and proactively drives efficiency through AI and automation. Key roles and responsibilities: 1. Strategic Execution: • Develop actionable roadmaps and ensure delivery across digital transformation programs • Drive alignment across cross-functional teams and track progress on strategic ...
Posted 2 months ago
5.0 - 10.0 years
4 - 6 Lacs
navi mumbai
Work from Office
This role is central to managing service operations across all regions for AMC-based IT services involving CCTV systems, Wi-Fi devices, printers, scanners, servers, LAN, and networking equipment. The ideal candidate will track and report on service. Required Candidate profile Graduate in Computer Science, IT, Electronics, or related field 5- 10 years of experience in service coordination or IT operations support Experience with AMC management is preferred
Posted 2 months ago
2.0 - 6.0 years
5 - 9 Lacs
bengaluru
Work from Office
The candidate must demonstrate the ability to resolve problems, escalate issues, clearly communicate with the users and other teams, and effectively manage priorities and expectations. Participate in Major Incident Management calls across various component teams to help identify the root cause of the incidents Candidate must be able to prioritize workload, providing timely and accurate resolutions Identify opportunities to improve Operational efficiency around application support space. Participation in service reviews and post incident reviews. System and Application monitoring using tools like AppD, Netcool, Solarwind etc. Excellent written & oral communication. Ability to cover on call su...
Posted 2 months ago
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