978 It Operations Jobs - Page 4

As the Vendor & Contract Management Lead, you will be responsible for sourcing, evaluating, and onboarding IT vendors and service providers covering hardware, software, cloud services, consulting, and support. Your role will involve negotiating contracts, pricing models, licensing terms, and service-level agreements (SLAs) with IT vendors. Monitoring vendor performance using key performance indicators (KPIs) such as uptime, response time, issue resolution, and delivery timelines will be crucial. Collaboration with internal stakeholders from IT, Finance, Legal, and Procurement departments is essential to manage vendor selection and performance reviews effectively. Ensuring vendor compliance with internal IT policies, data security standards, and relevant regulatory requirements will be a key part of your responsibilities. You will also facilitate regular vendor audits, assessments, and risk evaluations while identifying opportunities for cost savings, risk reduction, and process improvements in IT vendor management. Staying informed on new technologies and vendor offerings relevant to organizational needs will be an ongoing requirement. The ideal candidate for this role should possess 9 - 13 years of experience in IT procurement, vendor management, or IT operations. Strong negotiation, communication, and relationship-building skills are essential, along with familiarity with IT governance and compliance standards. Analytical thinking and problem-solving abilities will also play a significant role in this position.,

You will be responsible for managing service operations and technology governance, as well as external-internal interfaces in alignment with service operations and management processes. This may include overseeing a team of Individual Contributors for Core Infrastructure Services, allocating resources for operations, and ensuring timely service delivery. Alternatively, you may be accountable for a specific technology stack or platform, contributing to technical architectural activities within that domain. Your role will involve managing suppliers to ensure the delivery of quality services and adherence to contractual obligations. You will monitor the actual utilization of services, report on supplier performance, and ensure business service expectations and service levels are met. Additionally, you will be involved in recruiting, hiring, managing, and coaching a specialized team of technology professionals to support the goals of the organization in your area of responsibility. You will also contribute to the development of the service-platform strategy. Key Performance Indicators for this role will include maintaining stable, compliant, secure, and cost-effective operations. This will be measured by availability, performance, capacity metrics, and continuous cost reductions year over year. You will also be evaluated based on the responsiveness and speed of recovery in critical incidents or issues, as well as the advancement of automation-led Programmable Infrastructure and Platform Services. Minimum Requirements: - Work experience in Operations Management and Execution, Project Management, and strong negotiation and analytical skills. Skills Required: - Communication Skills - IT Infrastructures - IT Operations - IT Service Management - Problem Solving Skills - System Integration - Vendor Management,

Squareline Solution offers exciting career opportunities, challenging assignments, and competitive salaries to all team members. When you join us, you will have the chance to enhance global clients" businesses while advancing your own long-term career. Our team tackles valuable and intricate projects, facing demanding tasks that help shape character. We foster a stimulating work environment that promotes innovation and leadership. Our knowledge-driven company is always eager to collaborate with bright entrepreneurs and industry visionaries. We prioritize work-life balance to cultivate a productive work culture that rejuvenates employees and reduces work-related stress. Our attractive company benefits include an incentive package, a fair appraisal process, and opportunities for internal promotions. We believe in creating a positive and creative work environment that leads to successful outcomes. As such, we maintain a non-discriminatory workplace with an open-door policy for all. Squareline Solution provides stability, competitive compensation, and opportunities for growth through diverse projects and tasks. Our team members are our greatest asset, and our dynamic work environment encourages entrepreneurship, challenges, and creativity to drive personal improvement. IT Operations Specialist Full time We are currently looking for a highly motivated individual to join our team as an IT Operations Specialist. This role involves providing remote and on-site hands-on support to staff, vendors, and customers while proactively identifying and resolving issues.,

Job Title : IT Support Manager Location : Lucknow (Only candidates based in Lucknow or willing to relocate will be preferred) Employment Type : Full Time Experience Required : 8+ Years (including experience managing IT support teams) Education : Associate or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience) We’re looking for an IT Support Manager to lead our support team and ensure seamless, high-quality technical assistance across the organization. Key Roles and Responsibilities : 1. Lead and mentor a team of IT Support Desk Engineers 2. Ensure timely and efficient technical support via phone, email, chat, and in person 3. Oversee troubleshooting of hardware, software, and network issues 4. Manage installations, configurations, and updates of operating systems & applications 5. Review and improve documentation in ticketing systems (ServiceNow, JIRA, Zendesk, etc.) 6. Uphold IT best practices and enforce security policies across teams 7. Handle escalations and ensure prompt resolution of complex technical issues 8. Manage hardware inventory, device imaging, and IT asset lifecycle 9. Support and guide the team in basic network troubleshooting (Wi-Fi, VPN, IP configurations) Technical Expertise Required : 1. Proficient in troubleshooting Windows, macOS, and Linux environments 2. Experienced with Microsoft 365, Google Workspace, Outlook, Teams 3. Strong knowledge of Active Directory, account and access management 4. Solid understanding of networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) 5. Familiar with enterprise ticketing tools (ServiceNow, JIRA, Freshdesk, Zendesk) 6. Skilled in remote support platforms like TeamViewer, AnyDesk, RDP Leadership & Soft Skills : 1. Excellent English communication skills — both verbal and written (mandatory) 2. Strong team leadership and customer service orientation 3. Proven ability to manage and prioritize a high volume of support requests 4. Analytical, with solid problem-solving capabilities 5. Ownership mindset with a focus on continuous improvement 6. Flexible to work in fast-paced environments with rotating shifts (including nights & weekends) Interested candidates can apply by sharing their resumes at aditi.malpani@triconitsolutions.com

As a Senior in the IT Audit & Assurance, Risk Consulting team, your main responsibilities will revolve around assisting in planning activities, developing audit programs, and executing internal audits and IT control assessments. Your expertise will be utilized in various areas such as IT strategy and governance, IT operations, network and infrastructure security, cloud and third-party risk, programs and projects, automation, GITCs, application controls, and regulatory/compliance requirements. You will review clients" processes and controls against leading industry frameworks, identifying gaps in design and execution, and effectively communicating issues and recommendations to engagement leads and client management. Working closely with client management teams, you will play a pivotal role in implementing new processes and controls to address key risks as needed. Additionally, you will be responsible for drafting comprehensive executive summaries and final reports for delivery to client senior management, as well as documenting and reviewing engagement workpapers in line with standard KPMG and industry-accepted internal audit methodologies. Your involvement will extend to participating in kick-off, status, and closing meetings with the engagement team and clients, contributing to the IT Audit knowledge base, and engaging in internal practice development initiatives. The ideal candidate will possess a range of mandatory technical and functional skills, including knowledge of security measures and auditing practices across various operating systems, databases, and applications. Experience in assessing risks within different business processes, particularly within the Financial Services sector, will be crucial. You should be adept at identifying control gaps and effectively communicating audit findings and control redesign recommendations to senior management and clients. Hands-on experience in IT General Controls, IT Application controls testing, IT Internal Audits, IT Risk Assessments, and Third-Party Risk Management is highly desirable. Moreover, familiarity with regulations impacting the privacy, integrity, and availability of customer Personally Identifiable Information (PII) is essential. Exposure to leading IT Audit engagements and working on Identity Access Management aspects like user management, authentication, and authorization will be advantageous. The preferred candidate should also have experience in team leadership and performance management from their current or previous roles. In terms of technical skills, prior experience in evaluating the design and operating effectiveness of technology controls over various IT platforms, including ERP suites, Windows, Unix/Linux, iSeries, Oracle database, DB2, and SQL, will be beneficial for excelling in this role.,

The Senior in the IT Audit & Assurance, Risk Consulting team at our organization will have the responsibility of assisting in planning activities, developing audit programs, and executing internal audits and IT control assessments in various areas such as IT strategy and governance, IT operations, network and infrastructure security, cloud and third-party risk, programs and projects, automation, GITCs and application controls, and regulatory/compliance requirements. You will review clients" processes and controls against leading practices and industry frameworks, identify gaps in design and execution, and effectively communicate issues and recommendations to engagement leads and client management. Additionally, you will collaborate with the client management team to implement new processes and controls to address key risks when necessary. As a Senior, you will be expected to draft comprehensive executive summaries and final reports for delivery to client senior management, document and review engagement workpapers in accordance with standard KPMG and industry-accepted internal audit methodologies, and participate in kick-off, status, and closing meetings with the engagement team and client. Furthermore, you will contribute to the IT Audit knowledge base and internal practice development initiatives while assisting AM and Managers in managing and upskilling the team. The ideal candidate should possess knowledge of security measures and auditing practices within various operating systems, databases, and applications, along with experience in assessing risks across a variety of business processes. Experience in working with clients in the Financial Services sector, identifying control gaps, communicating audit findings, and recommending control redesign to senior management and clients is essential. Hands-on experience in IT General Controls, IT Application controls testing, IT Internal Audits, IT Risk Assessments, and Third-Party Risk Management is required. Knowledge of regulations impacting the privacy, integrity, and availability of customer Personally Identifiable Information (PII), as well as experience in leading IT Audit engagements and working on Identity Access Management aspects like user management, authentication, and authorization are key qualifications. Technical skills required include prior experience in evaluating the design and operating effectiveness of technology controls over varied IT platforms including ERP suites, Windows, Unix/Linux, iSeries, Oracle database, DB2, and SQL. Qualifications: - Educational Qualifications: BE/B-Tech/MCA/BSC-IT/MBA - Certifications: CISA, CRISC, CISSP, CCSK, etc. cleared/certified preferred If you meet the mandatory technical and functional skills, possess the required qualifications, and are looking to join a dynamic team where you can contribute your expertise and grow professionally, we encourage you to apply for the Senior position in our IT Audit & Assurance, Risk Consulting team.,

Experience in IT infrastructure management, hardware & networking systems, leading & managing a team of IT professionals & digitalization projects, Familiarity with business processes, audit controls, IT security deployment. Experience with SAP HANA Required Candidate profile Candidates from any manufacturing industry(should have handled more than 1 site) Shall handle IT team of approx 15 people across 4 locations. Frequent travel is needed. Exp in digitalization projects.

Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Specialty Development Consultant Location: Chennai Work Type: Hybrid Position Description: The new consultant shall take ownership of a highly specialised integration between SAP S/4 Hana ERP and Vertex O'Series tax decision services. His/her primary responsibility will include analysing the S/4 processes and data regarding tax decisions and manage the integration with Vertex O'Series on Demand. The analyst will be responsible to set-up and maintain the S/4 Vertex connectors Accelerator, Accelerator+, CFA, and SIC. This includes installation, upgrading and configuration of the tools, identifying and fixing issues, and ensure accuracy and reliability of tax decisions. The agency must have advanced skills in SAP and Vertex technology, in business analysis and the tax business. He/she must work closely with the S/4 teams and the (tax) business teams at the client. Advanced communication skills are essential to work in the Global team. Skills Required: SAP S4 HANA, Vertex, Advanced Business Application Programming (ABAP) Skills Preferred: Requirements Analysis, Agile Software Development, IT Operations Experience Required: Strong technical knowledge of Vertex tools-Accelerator, CFA, Accelerator+, SIC Implementation (user exits, BADIs), configuration, connectivity with Vertex O'Series on Demand. Strong functional knowledge of SAP S/4 Hana modules and integration with Vertex: Financial Accounting (AP, GL, AR, FA), SD, MM. 5+ years of experience with Vertex and SAP implementations Advanced communication skills in English (written and oral) Experience Preferred: Functional knowledge of SUT and VAT tax processes in North America, Europe and Asia-Pacific. Technical knowledge of SAP S4/HANA, including ABAP. Knowledge of tools: ALM, Rally, JIRA, Vertex Test Suite. Proficiency in Agile processes. Ability to create functional and technical specifications for RICEFW enhancements. Experience as consultant in automotive business Business Analysis and Project Management Education Required: Bachelor's Degree Education Preferred: Certification Program TekWissen® Group is an equal opportunity employer supporting workforce diversity.

About Astound Commerce Astound Commerce is a global ecommerce agency headquartered in the US. With over 1200 professionals in 12 countries, we are one of the world s largest teams of ecommerce experts. Top brands like Adidas, Puma, Versace, Jimmy Choo, Tommy Hilfiger, Hugo Boss and Crocs are among our clients. Company centers in Eastern Europe are focused on the development of ecommerce solutions on Salesforce Commerce Cloud (Demandware), Hybris, IBM WebSphere Commerce, Intershop, Kibo, Magento, NetSuite. Job Purpose Release Manager coordinates deployments/releases of an inter-dependent set of applications/products, they maintain the process to remove roadblocks and provide increased visibility to all stakeholders about release status and plans. The Release Manager is guided by established procedures and agreements with the Client, he/she escalates any gap in processes and proposes the improvements. What You ll Be Doing: Release Planning, Design & Build: Coordinate planning including risk mitigation, release activities, people and technology planning which starts at early sprint planning; incorporate all dependencies (technical services, downstream systems, testing, configuration, resource & cross team, and environment); Maintain the release schedule for all core services and ensure alignment across all parties internal and external; Run/participate in Release CAB meetings to discuss release scope and blockages. Escalate release issues and risks with appropriate technical, managerial, client and third party representatives; Assess build readiness for a particular release on a high level and coordinate issues resolution across teams involved; Assess release management processes and propose improvements. Release Test & Quality Assurance: Configuration management, coordination of process assurance with quality; Ensure the quality of testing is at the correct standard; Manage build verification process for each release; Risk assessment and mitigation of release of all related technologies, to ensure all technologies pose a low as possible risk; Confirm all testing conducted meets the deployment requirements and poses a low risk to the release. Release Deployment & Support: Coordinate and control release readiness including involved resources (all sides), configuration readiness, possible blockers; Conduct Release Readiness reviews and Business Go/no Go reviews; Go/no go coordination; Early life support. Coordination of Production issues resolution detected during Warranty period. What We re Looking For: Strong communication skills; Ability to work independently; Strong analytical, conceptual thinking skills, strong troubleshooting skills; Result-oriented with attention to details; English Upper Intermediate or higher; Advanced knowledge of the full SDLC (including Agile); Knowledge of ITIL standards; 1-3 years of previous release management, release coordination or project management experience; 1-3 years of experience within the IT operations including DevOps. What s In It For you: Knowledgebase of the world s largest ecommerce delivery team; Trainings and certifications; A constant inflow of ecommerce projects with global outreach; Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project; Coaching and reviews to support your career development; Internal/external engineering and business training and conferences and time for self-education; Extensive technical library with option to order books and English classes. Your Work-Life at Astound Commerce: A network-style culture with geographically distributed teams, easy communications and access to clients; Possible international on-site visits; Work-life balance approach and healthy lifestyle programs. #LI-AM1 #LI-REMOTE

Organization Manager | Permanent Contract | MUMBAI | India | Cr dit Agricole Carri res Necessary They help to make a website usable by allowing for basic functions such as page navigation and access to secure parts of the Website. The Website cannot function properly without these cookies. Show details PHPSESSID (groupecreditagricole.jobs) Saves the configuration of the user s settings through page requests Cookies expire at the end of the session Statistiques They help the owners of the Website, by collecting and communicating information anonymously, to allow them to understand how visitors interact with the website. _ga (groupecreditagricole.jobs) Creates a unique identifier used to generate statistical data about how you use the Website Cookies expire after 13 months _gid () Creates a unique identifier used to generate statistical data about how you use the Website Cookies expire after 1 day Managing Cookies A cookie is a file that does not allow the identification of the Website user, but which records information relating to computer browsing on a website. The data obtained by cookies are intended to facilitate browsing on the website and also to enable various site traffic measurements. Type de contrat : Modified on 21/07/2025 Num ro de loffre : Job description To achieve the Business Continuity Objectives of the Organization. Ensure completeness of recurrent tasks on BCM / ISS as per guided by Region & Head Office (HO). Contribute to the various projects driven globally. Conduct some projects in autonomy. Handle the KPI/KRI and specific related tasks for the various platforms within CASPL. Compl ment Annually conduct the Data Recovery Test and ensure proper co-ordination between vendor site & Business. To ensure seamless communication between business and IT teams locally to mirror Production Site with Data Recovery site. Lead and facilitate execution of the plan and support plan navigation for the business at the time of an event. Responsible to implement security related projects locally which are driven by HO/Region with appropriate coordination with Local IT Team & Business. Ensure some ISS recurrent tasks and notably controls as part of the yearly roadmap which are set for the various Business Lines are coordinated seamlessly & implemented locally during the said time frame Knowledge of IT & Operations Audit methodology. Application criteria Starting date 01/07/2025 Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization Minimum Bachelor s degree or Higher.Knowledge of IT & Operations Audit methodology. 7 to 10 years breadth of exposure to operations production & technology environment and/or various Line of Business environments within the Banking Industry or MNC s. Minimum experience level 6-10 years Skills needed Business Continuity Management: Information System Security Controls:Project Management: Company Cr dit Agricole CIB About Cr dit Agricole Corporate and Investment Bank (Cr dit Agricole CIB) Cr dit Agricole CIB is the corporate and investment banking arm of Cr dit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Banks clients, meeting their financial needs throughout the world. Cr dit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients. By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities. For more information, please visit www.ca-cib.com Twitter: https://twitter.com/ca_cib LinkedIn: https: / / www.linkedin.com / company / credit-agricole-cib / By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities. Cr dit Agricole CIB R sum de l offre Cr dit Agricole CIB Published the 10/04/2025 These offers may interest you! How would you like to apply Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only. Register or log in to your Cr dit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications. I dont have an account yet This application will be deleted. Do you wish to continue This action will be irreversible. You will not be able to apply to this offer

Product Specialist Finacle / Flexcube Core banking Data Masking using Mage Data product Location: Bengaluru / Mumbai Job Type: Full-Time Experience Level: [2 5 years / Mid-Level / Senior] Department: Data Security / IT Operations / Core Banking Job Summary We are looking for a skilled Product Specialist with expertise in data masking specially with Mage Data. BFSI Finacle / Flexcube Core Banking product knowledge will be an added advantage. The ideal candidate will be responsible for the deployment, configuration, and operational support of data masking solutions to ensure the protection of sensitive data in banking and enterprise environments. Key Responsibilities Ensure environment readiness for product installation. Install, configure, and validate Mage data masking solutions across environments (Dev, Test). Enable secure connections between Mage Data and Finacle / FlexCube applications/databases (Oracle.). Design and implement data masking templates based on sensitive data fields (PII, PCI, PHI). Execute Dynamic Data Masking for Databases (DDM-DB) after performing all pre-checks. Configure and monitor alerts for Database Activity Monitoring (DAM). Perform Level 1 (L1) troubleshooting for issues related to Mage for Finacle / Flexcube Core Banking product data masking processes. Collaborate with application owners, DBAs, and security teams to ensure data protection compliance. Document configurations, processes, and resolutions following internal standards. Required Skills and Qualifications Hands-on experience with Mage Data and Knowledge of Finacle/ Flexcube Core Banking System. Knowledge of data privacy regulations (e.g., GDPR, HIPAA) and data masking techniques. Good knowledge with database technologies: Oracle, MS SQL Server, MySQL, DB2. Strong understanding of secure application connectivity and system integration. Experience in performing pre-check validations and DDM implementations. Basic scripting skills (e.g., Shell, Python) for automation and troubleshooting. Effective communication and documentation abilities. Preferred Qualifications Certifications in data security or data privacy (e.g., CIPP, CDPSE). Experience with Data Discovery, DAM tools, or other enterprise data protection tools. Prior experience in the banking domain with exposure to Finacle/ Flexcube architecture. Why Join Our Team Join a leading financial institution that is investing heavily in its digital transformation journey. This is a critical leadership role where you will drive the quality of our core banking systems, impacting millions of customers and ensuring regulatory adherence. We offer a challenging yet rewarding work environment, opportunities for continuous learning, competitive compensation, and a chance to build a legacy in the evolving FinTech landscape. Company Overview Yethi is a boutique QA product and solutions company for BFS Domain. We are building next generation AI/BOT driven automation tools and solutions to improve the best-in-class Quality Assurance solutions that are adopted by large fortune 500 BFSI enterprises. Founded by seasoned fin-tech professionals with deep domain expertise and executive leadership with large technology companies. We are a software solutions firm invested in building the next generation of tools and solutions to improve the quality of digital technologies being adopted within the BFSI industry. Founded by seasoned senior Fintech professionals, we bring years of domain expertise and global experiences to play. Our clients currently span across India, Southeast Asia, Europe, Africa and the Middle-East. Our close partnerships with clients, unique methodology, subject matter expertise, global experience and unique set of tools help us deliver innovative, effective and executable solutions. Our entrepreneurial spirit helps us to continually discover better ways to address our clients needs. Specialties Software Product, Testing Automation, Core Banking, Testing, FinTech, BankTech, Quality Assurance, Automation, robotic test automation, banking, BFSI, Software Testing, Temenos, Digital Banking, Finacle, FLEXCUBE, Finastra, and Origination Software. workplace Yethi has offices in 4 cities (Bangalore, Mumbai, Chennai, Jaipur) and clients across 22 countries. More info logon to www.yethi.in

Role: Lead FCSD Technology s software engineering practice in India Consult with Global FCSD software delivery teams& Business Partners on current state implementations to guide & refine Technical Architecture, Integrations, Security & Dev Tooling. Create, socializes, and publish Technical Architecture Standards & Reuse patterns that can be used by software delivery teams to implement solutions faster, integrate with Enterprise Systems and align to best practices. Collaborate with and provide feedback to Enterprise IT Operations, Cyber Security, General Counsel & Dev Enablement teams to ensure Technical Architecture Standards & reuse patterns are aligned with Enterprise Cloud& API Strategy, Security & Privacy Policy and practical for software delivery teams to adopt. Establish and operate the software engineering community of practice in India. Manage the relationship with vendors. Provide consulting on license usage and future needs. Continue to further develop technical specialization and expertise by: Sharing, consulting, and transferring critical& experiential technical expertise to others throughout Ford in centers of excellence, as well as internal and external presentations. Deepening domain knowledge through consumption of external conferences, publications, and courses. Educational Qualification & Years of Experience: Bachelors degree in Computer Science, Information Technology or related technical field required. 15+ years with progressive responsibilities in a Cloud Technical Architecture Advisory and or Delivery Role, for large, complex software engineering transformations at large companies, ideally in the Manufacturing Sector Leadership skills: Must be able to think and act strategically, without constraints Must be able to operationalize and assist teams with abstract technology concepts Strong demonstrated competencies on cloud and digital platforms Strong communication, collaborative, and influencing skills Proven ability to work closely with senior leadership Strong personal presence and capabilities to resolve technical concerns Functional/Technical skills: Demonstrated ability to drive development of highly technical technology services and capabilities Experience with Lean methodology & Test Driven Development Demonstrated understanding and ability to drive API economy and solutions Demonstrated understanding and ability to drive highly available consumer ready Internet properties and technical platforms Excellent communication skills with the ability to adapt your communication style to the audience Ability to work collaboratively and navigate complex decision making in a rapidly changing environment Strong leadership and communication skills and the ability to teach others Responsibilities for Candidates Technical expert who has experience building platforms, underlying services for re-use, and DevOps capabilities Understands business priorities and technical feasibility in order to prioritize the platform backlog, identify dependencies, and manage risks. Conduct product and technology experiments, user interviews and other validation techniques to gather feedback and product insights Track, prioritize and resolve technical debt so it does not hinder product growth. Attends Tech Councils and provide feedback and support to accelerate software product delivery. Work with Purchasing and General Counsel on purchases of products Identifies areas within software delivery process and application ecosystem that require cohesion across the platform and addresses them through common engineering policies. Assess the technology feasibility of the product line roadmaps Employs and/or champions extreme programming software processes, culture, best practices, and techniques. Communicates openly and frequently with the team by being responsive to in-person prompts. Actively works to identify and remove/ mitigate risks and blockers to product delivery. Assesses the overall health of the product and prompts key decisions to move it forward.

Senior Manager, IT Portfolio and Operations Lead Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva Search by Postal Code Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Manager, IT Portfolio and Operations Lead Who we are The opportunity IT Management Operations (ITMO) is the central organization for managing IT operations, providing a comprehensive cross-IT perspective to enhance decision-making, ensure strategic alignment, and deliver quality and operational excellence across Global IT. The Senior Manager, IT Portfolio and Operations Lead is a pivotal role within ITMO, responsible for creating and operating an effective and sustainable ecosystem to drive smooth operations within IT. This role offers significant exposure to IT leadership and involves strategic planning, organizational change management, and ensuring alignment with overall IT and Teva strategy and goals. How you ll spend your day Support annual IT cadences for selected IT management units (ITMUs) such as developing the Long-Range Plan, Annual Operating Plan, Capex Management, Project Portfolio Management, Strategic Information Systems Plan, applications and projects approvals, as well as overall projects portfolio status tracking and reporting to CIO & Management Work closely with the IT Management unit (ITMU) Lead, ITMU leadership, project managers, and support functions such as Finance, Architects, Infrastructure, Security and others Ensure alignment with overall IT and Teva strategy, drive Global IT processes within the ITMU, and serve as an extension of the ITMU lead, ensuring timely decisions, prioritization of activities, successful delivery of IT projects, and operational efficiency Standardize processes across IT to drive effectiveness and efficiency, ensuring clear visibility to IT leadership and the CIO on the status of IT activities Gain wide cross-IT visibility and impact by collaborating with various IT units and engaging with the IT leadership team to drive strategic initiatives and improvements Your experience and qualifications Bachelors degree in information technology, Business Administration, or a related field Extensive experience in managing relationships with senior stakeholders Experience as IT Project Manager or IT PMO Proven track record in a senior IT role, with a focus on global scale applications and project portfolio management Strong understanding of IT ways of working, strategic planning, and organizational change management Familiarity with industry standards and regulatory requirements such as ITIL, GxP, SOX, and others Experience in a headquarters role within a large organization is an advantage The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner. Teva s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Tevas global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

About Astound Commerce Astound Commerce is a global ecommerce agency headquartered in the US. With over 1200 professionals in 12 countries, we are one of the world s largest teams of ecommerce experts. Top brands like Adidas, Puma, Versace, Jimmy Choo, Tommy Hilfiger, Hugo Boss and Crocs are among our clients. Company centers in Eastern Europe are focused on the development of ecommerce solutions on Salesforce Commerce Cloud (Demandware), Hybris, IBM WebSphere Commerce, Intershop, Kibo, Magento, NetSuite. Job Purpose Release Manager coordinates deployments/releases of an inter-dependent set of applications/products, they maintain the process to remove roadblocks and provide increased visibility to all stakeholders about release status and plans. The Release Manager is guided by established procedures and agreements with the Client, he/she escalates any gap in processes and proposes the improvements. What You ll Be Doing: Release Planning, Design & Build: Coordinate planning including risk mitigation, release activities, people and technology planning which starts at early sprint planning; incorporate all dependencies (technical services, downstream systems, testing, configuration, resource & cross team, and environment); Maintain the release schedule for all core services and ensure alignment across all parties internal and external; Run/participate in Release CAB meetings to discuss release scope and blockages. Escalate release issues and risks with appropriate technical, managerial, client and third party representatives; Assess build readiness for a particular release on a high level and coordinate issues resolution across teams involved; Assess release management processes and propose improvements. Release Test & Quality Assurance: Configuration management, coordination of process assurance with quality; Ensure the quality of testing is at the correct standard; Manage build verification process for each release; Risk assessment and mitigation of release of all related technologies, to ensure all technologies pose a low as possible risk; Confirm all testing conducted meets the deployment requirements and poses a low risk to the release. Release Deployment & Support: Coordinate and control release readiness including involved resources (all sides), configuration readiness, possible blockers; Conduct Release Readiness reviews and Business Go/no Go reviews; Go/no go coordination; Early life support. Coordination of Production issues resolution detected during Warranty period. What We re Looking For: Strong communication skills; Ability to work independently; Strong analytical, conceptual thinking skills, strong troubleshooting skills; Result-oriented with attention to details; English Upper Intermediate or higher; Advanced knowledge of the full SDLC (including Agile); Knowledge of ITIL standards; 1-3 years of previous release management, release coordination or project management experience; 1-3 years of experience within the IT operations including DevOps. What s In It For you: Knowledgebase of the world s largest ecommerce delivery team; Trainings and certifications; A constant inflow of ecommerce projects with global outreach; Well set SDLC process with use of Agile, Scrum, Waterfall depending on a project; Coaching and reviews to support your career development; Internal/external engineering and business training and conferences and time for self-education; Extensive technical library with option to order books and English classes. Your Work-Life at Astound Commerce: A network-style culture with geographically distributed teams, easy communications and access to clients; Possible international on-site visits; Work-life balance approach and healthy lifestyle programs. #LI-AM1 #LI-REMOTE

Your Role Principal Accountabilities Operate the environment based on agreed processes Enforce the Atlas Copco Vacuum Technique Business Area (VTBA) IT Policy Adhere to defined operational processes and agreed SLAs & KPIs Quickly develop a comprehensive understanding of the applications and infrastructure within the environment and how they impact employees or members Stay informed of production changes that could affect functionality and alerting Contribute in ensuring that VTBA infrastructure is up and running for the business. In case of issues, help in reporting and resolving them at the earliest Infrastructure Operation Perform monitoring of all managed infrastructure and services using provided tools and perform actions based on predefined instructions Troubleshoot alerts as per SOP Escalate issues to the correct Infrastructure team if incidents cannot be resolved with the help of available SOPs Coordinate with vendors for various services and hardware Monitor different backups, troubleshoot failures as per SOP, and ensure all backups are completed Perform restore testing Align with the Change Management process Work as Major Incident Manager in case of major incidents impacting VTBA IT Security Ensure security best practices and standards are adhered to within the VTBA environment Ensure that VTBA users are following the agreed "Use Policy" Inform the IT Security Officer and Head of IT about security breaches Ensure the IT Security Incident process is adhered to Quality Support the continuous improvement process of the IT Improve the environment by developing own ideas to optimize quality and support processes Develop and maintain VTBA s environment documentation and solutions/knowledge database General Operations Monitor alerts, applications, and dashboards along with first-level troubleshooting User access management SAP user management Office 365 administration Document all problems and issues encountered during the shift using provided tools and prepare shift handover document IT Projects Perform and support central IT projects To Succeed What You Will Need Experience & Technical Skills 3+ years of experience working in IT operations teams (NOC, SOC, Infrastructure Monitoring, etc.) and troubleshooting in networking, service desk, operations center, and/or supporting large-scale environments 2+ years of experience with ITIL processes including: Incident, Problem, Change, Knowledge, and Event Management Basic analysis and troubleshooting skills for network, applications, systems, and devices Experience with desktop client security anti-virus and OS patch management Experience with monitoring tools like Nagios XI Good knowledge of Microsoft Office Products (installation and troubleshooting) Good knowledge of Microsoft Active Directory (Add, Delete, Change) Good knowledge of Windows platform server architecture, configuration, and administration Understanding of server backup strategies and experience with backup tools like Backup Exec and Veeam Familiarity with personal computer hardware/software, communication protocols, diagnostics, repair, and deployment Good knowledge of peripheral support (printers, scanners, etc.) Soft Skills & Work Approach Outstanding attention to detail, accuracy, and quality of work Ability to multitask effectively in a fast-paced, high-pressure environment Excellent written and oral communication skills, including technical writing, phone etiquette, and customer service Ability to communicate technical concepts in a clear and understandable way to non-technical users Strong sense of initiative and desire to share knowledge with others Ability to work independently in a dynamic environment and collaborate effectively as part of a team Process-oriented with an understanding of the importance of compliance and structured workflows Willingness to suggest or implement improvements to team processes and procedures Ability to mentor or train coworkers on new procedures Work Schedule Flexibility Willingness to work a variety of shifts, including days, nights, weekends, and holidays, to support a 24x7x365 operational environment. Shift schedules may change to meet business and staffing requirements Certifications (Good to Have, Not Mandatory) ITIL V3 Certification Cisco Certified Network Associate ( CCNA ) Microsoft Azure Fundamentals ( AZ-900 ) Start a journey towards something greater At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our caring culture and leading-edge technology enable us to innovate for a sustainable future. With us you become part of a global community of passionate people making a tangible impact on people s lives. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.

ServiceNow ITOM & AIOps Administrator We re Hiring: ServiceNow ITOM & AIOps Administrator Location: Abu Dhabi Notice Period: Immediate to 30 Days Job Overview: Join our team to enhance IT operations and service reliability across hybrid environments using ServiceNow ITOM & AIOps solutions. 5+ years of hands-on experience with ServiceNow ITOM Skilled in Discovery, Service Mapping & Event Management Strong scripting & integrations (JavaScript, REST APIs) Familiarity with AIOps tools & hybrid cloud setups Preferred: ServiceNow ITOM/AIOps certification Apply Now: Send your resume to: Job Application Name * E-mail address * Phone number * Attach CV We craft, deploy, and manage bespoke services in CRM, data and AI, cybersecurity and consulting.

Role & responsibilities Position : Manager IT-Bellary (Ready to relocate) Certified Course Linux (SUSE) , Networking Experience : 8 - 10 years Knowledge & Skills Required: Data centre management, Linux / SUSE Linux Server Technologies, Network & Data Security, Compliance& License management, VMware, VXrail, Vcenter management Windows Server, VMware, Networking and License Management, Software Management, Dell Servers and Hardware trouble shooting, Active Directory, DHCP and DNS Server SUSE Linux operating , O365 Administration, Email Security Vendor Management Key Responsibilities Areas : Handling Servers and Data Centre Management with backup and restore Network , Communication Management and Network security (Firewall Management) IT Technical Evaluation & Coordinate IT Procurement and vendor management ISP and Service Management for Various IT Services & Group IT Implementation of new projects with relevant Documentation S4Hana Hardware Landscape Management in coordination with external Support vendors CCTV management and Data Protection L2 & L3 Switching Configuration Management Reporting to Office is Mandatory, No Work From Home Policy Intersected candidates can send updated resume to karthik@busisol.net or whatsapp @ 9791876677

Company - Rohan Builders & Developers Pvt Ltd. Job Title: Senior Manager IT & Digital Initiatives Job Purpose To lead end-to-end execution of internal digital initiatives, managing day-to-day operations, and aligning technology with business needs. The role requires a techno-functional leader with experience across enterprise systems like ERP, CRM, BI, and digital transformation programs to ensure smooth operations and strategic execution. Key Responsibilities- Lead IT operations across ERP, CRM, internal tools, and web systems. Oversee task execution, development workflows, and bug resolution. Ensure timely delivery, system reliability, and adherence to SLAs. Own and deliver internal digital initiatives, tools, and transformation projects. Plan, track, and report project progress using agile or hybrid models. Manage cross-functional teams and vendors for seamless implementation. Act as a bridge between technical teams and business users. Conduct requirement analysis, solution mapping, and end-user coordination. Support key departments in automating and digitizing processes. Understand integration architecture between ERP, CRM, internal tools, and third-party platforms. Define system standards, APIs, and interoperability frameworks across digital assets. Collaborate with developers and IT vendors to ensure robust, scalable, and secure integrations. Evaluate and recommend tools, middleware, or platforms for streamlined integration. Identify automation, data intelligence, and AI opportunities. Support the Head of IT in drafting digital roadmaps and driving innovation. Qualifications Bachelors or Masters degree in Engineering, Computer Science, or equivalent. 1015 years of experience in techno-functional or IT transformation roles. Experience with ERP (SAP, Construction-specific ERP), CRM (Salesforce / ZOHO), internal software development, and systems integration. Skills & Competencies Strong understanding of business processes (construction/real estate a plus). Proven experience in designing modular, scalable, and secure system architectures. Hands-on knowledge of integration tools, APIs, middleware, and data pipelines. Solid exposure to SQL, .NET, HTML/JS, APIs, and BI tools. Excellent coordination, stakeholder management, and execution skills. Hands-on delivery mindset with strategic foresight. If interested Kindly reply with your updated resume.

Purpose: Total responsibility of hotel computer systems operations, which extends to both front and back office systems, P.C.

We are seeking an experienced and highly skilled Business System Analyst Analyst to join our dynamic team. This role is critical to the success of our IT operations, ensuring the stability, efficiency, and continual improvement of our Service Management technology applications and related operational processes. About You experience, education, skills, and accomplishments : Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). Experience of 2-4 years in IT operations, Service Management tools (such as ServiceNow), and complex technology environments. Strong understanding of ITIL processes and service management best practices. Demonstrated ability to solve complex problems and implement effective solutions. Hands-on experience configuring and maintaining enterprise systems and integrations. Excellent communication, collaboration, and documentation skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. What will you be doing in this role: Oversee and optimize Service Management technology platforms, ensuring high availability and performance. Manage, configure, and maintain system data, workflows, and integrations to meet business requirements. Troubleshoot and resolve technical issues, working closely with cross-functional teams to minimize impact and restore service. Monitor system performance and implement proactive measures to prevent disruptions. Collaborate with stakeholders to gather requirements and implement enhancements to improve efficiency and user experience. Document operational procedures, configurations, and solutions to build a robust knowledge base. Lead or participate in projects to deploy new features, upgrades, or migrations within the technology stack. Ensure compliance with internal policies, security standards, and best practices. It would be great if you also had Preferred Skills: ServiceNow Certified System Administrator or similar certifications. Experience with automation tools, scripting, or workflow orchestration. Familiarity with cloud platforms, monitoring tools, and security practices.

Dear Aspirant, Greetings from JTSi Technologies India Pvt Ltd.!!! We JTSi Technologies India Pvt Ltd, a US based MNC IT Co at Kochi Infopark are urgently looking for an Operations Manager for our operations in Kochi. The incumbent must be a well experienced IT Operations with good communication skills who can oversee the daily operations of the company, ensuring efficiency and effectiveness in all processes. This role involves coordinating cross-functional teams, managing resources, and implementing strategies to enhance productivity, quality, and customer satisfaction. The ideal candidate will have a strong background in IT operations, project management, and process improvement. JTSi Technologies India Private Limited is a US based IT Co, with 20+ years into business. Our global offices are in Washington DC & New Jersey USA, and our Indian HQ is in Bangalore. Details are as follows: Designation : Operations Manager Qualification : Graduation Preferably MBA Operations Skillsets : IT Co Operations, Client Management, Reports & MIS Experience : Minimum 7 - 12 Years Remuneration : Salary ranges are negotiable and will be the best in the industry. Shift Time : 09.30 AM - 06.30 PM IST Place of Posting : Infopark, Kochi. ROLES & RESPONSIBILITES 1. Develop and manage organizational goals and objectives keeping the organizational vision refreshed 2. Develop and manage departmental goals and objectives 3. Monitor project/program progress and ensure it meet/exceed the set timeline 4. Weekly report create weekly 5. Implement best practices to enhance productivity and efficiency 6. Process Improvement in operational processes 7. Develop a diverse team fostering a culture of accountability and continuous improvement 8. Collaborate with senior management to develop operational strategies aligned with companys goals and objectives 9. Design policies that align with overall strategy 10. Oversee project timelines, resource allocation, and risk management 11. Cross-Departmental collaboration to ensure alignment of goals 12. Vendor management 13. Ensure all operations adhere to relevant laws, regulations and company policies 14. Establish/Maintain SMART goals, KPIs and Targets for the company (departments) 15. Competitive intelligence 16. Coordinating with MEP team and office infrastructure management 17. Derive strategies for constant improvements. Recommend growth strategies 18. Risk mitigation and coordination with all departments 19. Implement efficient processes and standards 20. Oversee expenses and budgeting to help the organization optimize costs and benefits 21. Coordinate customer service operations and find ways to ensure customer retention 22. Manage contracts and relations with customers, vendors, partners and other stakeholders 23. Ensure compliance with local and international laws (e.g. data protection) 24. Oversee the implementation of technology solutions throughout the organization 25. Mentor and motivate teams to achieve productivity and engagement 26. Report on operational performance and suggest improvements. If you are interested kindly go through the details and please send us your recently updated resume / references to careers@jtsiindia.com . We will revert you at the earliest. Thanks, and Regards, Recruitment Team JTSi Technologies India Private Limited Third Floor, Thapasya Building, Infopark, Kochi. Contacts: 0484 4070368 | E Mail: careers@jtsiindia.com | Website: www.jtsiindia.com

Avery Dennison is seeking an IT Manager to lead a team developing EDI solutions as part of our global Information Technology team. This position will need to work with stakeholders across all continents/ time zones, and can be located remotely. You would be a member of a Global IT Organization and a key enabler for our Customer Service, Sales and Procurement teams to meet their automation and efficiency objectives , leading a team who onboard new EDI integrations, support established connections and help phase out usage of legacy technology. We need you to understand the holistic business strategy and how that translates to our EDI requirements and you will play a key role in shaping this strategy through your thought leadership in this area. Some essential qualities that wed like you to bring to the table include a customer focused and business oriented approach, experience in EDI configuration, coding, implementation and platform changes, as well as familiarity with border organization transformation projects, such as ERP implementations, as well as working with varied groups of stakeholders, both internal and third party and interacting with teams based across multiple geographies. Key responsibilities: Collaboration and Technical Expertise: Work closely with fellow team members to develop, implement, and maintain the applications, processes and methodologies used in EDI integration with our trading partners. Leverage technical expertise to troubleshoot and resolve issues, ensuring optimal system performance and availability. Lead system design and implementation of new EDI systems and capabilities Problem Solving and Decision Making: Demonstrate strong problem-solving skills to identify and address technical challenges effectively. Make independent decisions that may impact project timelines, resource allocation, and overall IT operations. Communication and Teamwork: Communicate technical information clearly and concisely to both technical and non-technical stakeholders. Collaborate effectively within a team environment, sharing knowledge and supporting colleagues. Manage team activities and report progress to partners using enterprise collaboration tools Programming and Technical Skills: Modify and enhance existing programs and scripts to meet evolving business needs. Utilise the Bableway platform to automate tasks, improve efficiency, and streamline processes. Documentation and Reporting: Document work processes, procedures, and solutions for future reference and knowledge sharing. Prepare and present technical findings and reports to the team and management, highlighting key insights and recommendations. Vendor Management Maintain the relationship with EDI vendors, contract renewals and support procurement activities from a technical perspective Research new areas for improvement and evaluate new and existing vendor capabilities and platforms Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 10+ years of experience in IT development, support, systems administration, or a similar role. Experience: Effective team builder with experience of motivating cross functional teams in a high-performance environment Experience developing and executing business enabling initiatives at an enterprise level Adept at integrating new technology, with proven background in planning, implementing new systems and/or upgrades with minimal impact on users, while showing due consideration for change impacts Demonstrate working knowledge/experience in integrating organisations with their trading partners using a variety of technologies and standards. Experience of principles applies across a variety of trading partner types with a range of digital maturity and connection formats. Certifications? Comprehensive knowledge of EDI standards and multiple message types and formats. Experience with cloud integration platforms Skilled in solving problems and managing application performance. Experience in effectively communicating with a broad base of users (internal and external) and multiple management layers Understanding of manufacturing industries and business processes. Skilled in anticipating user requirements and in leveraging a team to identify and resolve complex problems. Other: Strong written and oral communication skills the the ability to be a trusted advisor, who build strong and sustainable relationships with internal and external parties Strong sense of accountability and business partnership

We are seeking a highly skilled engineer for our Digital Operations Center (DOC) team. The ideal candidate has extensive experience managing end-to-end incident lifecycles, including monitoring, detection, resolution and communication in a 24/7/365 DOC environment. This role is critical for ensuring the stability, performance and reliability of our IT network and product services. The DOC, IT and product teams operate globally, requiring collaboration across regions and shift handoffs. What you'll Do: Leading The DOC / IT Ops Engineer with experience in Incident Management, Problem Management, Change Management, Knowledge Management and Proactive Monitoring areas Lead efforts involving the monitoring of key internal services and incident teams, as we'll as escalation and alerts to our crisis team(s) Champion best practices of the DOC Playbook through the entire DOC team Guide the implementation, continuous improvement and documentation of new and existing policies, procedures and processes for the DOC Technology innovation mindset with AI Operations and self-healing scripts. Monitoring and Alerting: Continuously monitor internal IT and product-related incidents using various tools and platforms. Develop, configure, and manage alerting systems to promptly identify and alert relevant parties to emerging issues. Facilitate crisis team assessments or activations through rapid situational awareness to incident coordinators Incident Management and Escalations: Coordinate and escalate issues to appropriate teams and stakeholders as needed. Maintain clear and concise communication during incidents, providing regular updates to stakeholders. Collaborate with cross-functional teams to support root cause analysis of complex issues Document and maintain standard operating procedures for DOC response and escalation processes. Continuous Improvement: Identify opportunities for improving monitoring and alerting systems and processes. Participate in post-incident reviews and contribute to the development of preventive measures. Stay up-to-date with industry trends and best practices in all-hazards operations center operations and technologies. Documentation and Reporting: Maintain detailed and accurate incident logs and documentation. Generate regular reports on tracked incidents, assessments, and status. Provide insights and recommendations based on incident analysis and trends. What you'll Need: Education: bachelors degree in Engineering, Computer Science, Information Technology, or a related field. Equivalent work experience will be considered. Experience: Minimum of 6 years of experience in Digital Operations Center (DOC) or similar environment like NOC or IT Operations. Proven experience with maintaining a common operating picture with existing monitoring tools and situational awareness dashboards . Strong understanding of network protocols, systems, and infrastructure. Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work effectively under pressure and manage multiple priorities. Proficiency in scripting languages (eg, Python, Bash), AI Ops is a plus. Familiarity with ITIL practices and frameworks is desirable. Familiarity with incident command system (ICS) principles and best practices in the technology industry Certifications: Relevant certifications such as CCNA, CCNP, or equivalent are preferred. Work Environment: This position may require shift work to ensure 24/7 coverage of the DOC. Ability to work in a high-stress, fast-paced environment. Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental we'llness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe

Job Location: Bangalore Qualification: Diploma or Degree in Engineering Experience: 2-4 years with Pharma Background Work profile: Plant IT operations Pharma and Biotech companies Installation of OS and application-level critical updates, Service packs, and security patches on workstations. Performance monitoring of all Servers, Desktops, and Networking devices. Installation and troubleshooting of operating systems and software, ensuring efficient deployment and resolution of issues. Applying the OS patches and upgraded administrative tools, maintaining the latest system updates and utilities for optimal performance and security. Remote support to end-users for enterprise-level applications, addressing technical issues and maintaining operational continuity. Configuration of software, peripheral devices, and upgradation and troubleshooting for enterprise applications hosted on Windows servers. Capable to handle GxP and non-GxP incidents and tickets related to backups, file management, user management, and security within SLA, and hardware and software maintenance to improve network performance and reduced downtime. Coordination with cross functional team for requirement gathering, review and finalizing technical specifications for IT infrastructure systems. Basic understanding business requirements from users. System administration for GxP application users and project Creation/Disable/modification records. Maintain the disaster recovery plan and backup. Should have good knowledge of QMS process include handling investigations, Change controls and deviations. Backup and Restoration for GxP Systems for Laboratory and Mfg. systems. Should be capable to Coordinate with external engineers/vendors of QC and ensure the services of equipment and applications. Provide technical and functional support to the teams, maintaining the team and giving support to end users for day-to-day activities along with reviewing team Daily reports weekly reports, and Monthly reports and preparing necessary documents. Configuring and troubleshooting of the Network and printers, Configuring and troubleshooting of LAN on Windows platforms. Installation and troubleshooting of Desktops and Workstations.

Troubleshooting technical issues, management of digital and online assets. IT Infrastructure Management Troubleshooting and Technical Support IT Operations & Infrastructure Optimization Website Management Support Digital Content & Asset Coordination