979 It Operations Jobs - Page 38

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation Minimum 0-2 year(s) of experience is required Educational Qualification : Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve utilizing your expertise in Microsoft Windows Desktop Management to accurately define and resolve client issues. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge. Ensure the smooth functioning of systems and applications, utilizing your expertise in Microsoft Windows Desktop Management. Collaborate with cross-functional teams to deliver quality solutions and maintain world-class systems. Stay updated with the latest advancements in IT Operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Desktop Transformation. Strong understanding of IT Operations and system/application support. Excellent communication and problem-solving skills. Ability to collaborate with cross-functional teams and deliver quality solutions. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in IT Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Any Graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of IT operations and support. Experience with incident management and problem management. Excellent communication and interpersonal skills. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. This position is based at our Bengaluru office. Qualifications Any Graduation

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Strong understanding of IT operations and service desk management. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations or a related field. This position is part of the Software/Application/Cloud Tech Support job family group. This position is based at our Bengaluru office. Qualification Bachelor Degree

Project Role : Service Delivery Operations Representati Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing operational tasks and ensuring efficient service delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage work assignments effectively. Drive people management activities within the delivery team. Ensure service delivery quality and cost efficiency. Implement process improvements to enhance operational efficiency. Collaborate with cross-functional teams to address service delivery challenges. Professional & Technical Skills: Must To Have Skills: Proficiency in Site Reliability Engineering. Strong understanding of IT operations and service delivery processes. Experience with incident management and problem resolution. Knowledge of cloud computing platforms and infrastructure. Hands-on experience with monitoring tools and automation technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Site Reliability Engineering. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Strong understanding of IT operations and support processes. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field. This position is based at our Bengaluru office. Qualifications Graduate

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Ansible on Microsoft Azure Good to have skills : DevOps, DevOps Architecture Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. You will be responsible for overseeing the successful execution of service management initiatives and ensuring alignment with organizational goals. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Provide strategic direction and guidance to the service management team. Ensure the successful execution of service management initiatives. Professional & Technical Skills: Must To Have Skills: Proficiency in Ansible on Microsoft Azure. Good To Have Skills: Experience with DevOps, DevOps Architecture. Strong understanding of cloud computing principles and practices. Experience in implementing automation solutions using Ansible on Microsoft Azure. Knowledge of IT service management frameworks such as ITIL. Ability to analyze and optimize service delivery processes. Additional Information: The candidate should have a minimum of 3 years of experience in Ansible on Microsoft Azure. This position is based at our Bengaluru office. A 15 years full-time education is required.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of IT operations and support. Experience with incident management and problem management. Excellent communication and interpersonal skills. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field. This position is based at our Bengaluru office. Qualifications Bachelor Degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Act as the ongoing interface between the client and the system or application. Dedicate to quality and ensure client satisfaction. Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of ITIL framework. Experience in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Bengaluru office. Qualifications Bachelor degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication and coordination with stakeholders. Identify and resolve technical issues in a timely manner. Conduct regular performance evaluations and provide feedback to team members. Stay updated with the latest industry trends and technologies. Assist in the development and implementation of support processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management. Good To Have Skills: Experience with Service Desk Voice Support. Strong understanding of ITIL framework and incident management processes. Excellent problem-solving and analytical skills. Ability to prioritize and manage multiple tasks effectively. Strong communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Service Desk Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting tasks. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement technology at the operating system-level Perform hardware/software support Troubleshoot at L1 and L2 levels Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune Strong understanding of IT operations Experience with server and network areas Knowledge of software solutions/vendors/brands Hands-on troubleshooting experience Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune This position is based at our Bengaluru office A 15 years full time education is required

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain and update production and development systems. Collaborate with team members to ensure smooth operations. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune. Strong understanding of IT operations and support processes. Experience in hardware and software troubleshooting. Knowledge of server and network configurations. Familiarity with operating system-level implementations. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Intune. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge. Maintain exceptional communication skills to keep world-class systems running smoothly. Collaborate with cross-functional teams to ensure timely resolution of client issues and to continuously improve system and application performance. Professional & Technical Skills: Must To Have Skills:Experience in Service Desk Management. Good To Have Skills:Knowledge of ITIL framework, experience in incident management, problem management, and change management. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Bengaluru office. Qualifications Bachelor

DAZN Group is looking for Senior Business Analyst [IT Operations] to join our dynamic team and embark on a rewarding career journey The Senior Business Analyst is responsible for bridging the gap between business objectives and IT solutions by analyzing business processes, eliciting requirements, and defining system specifications They will collaborate with stakeholders to identify business needs, propose solutions, and facilitate the successful delivery of projects Key Responsibilities:Collaborate with stakeholders, including business users, project managers, and IT teams, to understand business objectives, processes, and requirements Conduct thorough analysis of existing business processes, systems, and workflows to identify areas for improvement and opportunities for automation or optimization Elicit, document, and prioritize business requirements using appropriate techniques such as interviews, workshops, surveys, and document analysis Define and validate system requirements, ensuring they align with business needs and are feasible to implement Develop clear and concise functional and non-functional specifications, use cases, user stories, and process models to communicate requirements to the development and testing teams Facilitate requirements workshops and review sessions with stakeholders to gather feedback, resolve conflicts, and ensure alignment Collaborate with development teams to provide clarifications, address queries, and ensure that requirements are properly understood and implemented Collaborate with QA teams to define test plans and test cases based on requirements and conduct or support testing activities as needed Proactively identify and communicate project risks, issues, and dependencies to stakeholders and propose mitigation strategies Provide guidance and mentorship to junior business analysts, fostering their professional growth and development Qualifications and Requirements:Bachelor's degree in business administration, computer science, or a related field A Master's degree is a plus Proven experience as a Business Analyst, preferably in a senior or lead role, with a track record of successfully delivering complex projects Strong understanding of business analysis methodologies, tools, and best practices Solid knowledge of software development lifecycle (SDLC) and project management methodologies Proficiency in requirements elicitation and documentation techniques, such as interviews, workshops, use cases, user stories, and process modeling Experience in analyzing and improving business processes, identifying process gaps, and proposing optimized solutions Excellent analytical and problem-solving skills, with the ability to break down complex problems into manageable components Strong interpersonal and communication skills, with the ability to effectively collaborate and negotiate with stakeholders at all levels Ability to manage multiple priorities and work in a fast-paced environment with changing priorities and deadlines Familiarity with Agile and Waterfall methodologies, and experience working in Agile development teams Proficiency in using business analysis tools and software (eg, JIRA, Confluence, Visio) is desirable Strong leadership and mentoring skills, with the ability to guide and coach junior team members Domain knowledge in the specific industry or business area relevant to the organization is a plus Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are advantageous Strong business acumen and understanding of technology trends and their impact on business operations

This role, for our TL - IT Operations, will oversee the day-to-day service delivery operations and asset management of the information technology department, ensuring the stability and efficiency of our IT systems. Job Description: Sound Knowledge of Desktop engineering & Data center Operations Sound knowledge of managing service desk operations Monitor service delivery quality and assist in continuous improvements of delivery processes and quality. Excellent verbal and written communication skills Manage IT Asset portfolio with respect to daily operations, compliance and governance. Tracking IT hardware asset life and Inventory management: deployment, utilization, tracking, security, and final disposition of IT assets. Responsible for managing inward / outward of the IT assets within IT Store(s) MIS reporting / dashboards along with good analytical skills Understand BCP/DR concepts and testing methodology related to IT Infra Knowledge of ISO27001/ISO20000 processes and related documentation Designing SLA s, Tracking and reviewing it with Vendors & ensuring SLA s are met as required Stakeholder management and Customer Centricity Act as a SPOC for all internal & external audit and audit related requirements. Plan, schedule and conduct performance reviews with Clients and conduct satisfaction surveys where applicable. Skills: Hands on exp. in creating process workflows and documentation Good presentation & analytical skills Good negotiation and convincing skills Excellent problem-solving skills and the ability to make informed decisions under pressure. Strong communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders. Eligibility Criteria: Experience: Should have a minimum of 4-5 years of experience with 3-4 BPO industry years in IT service delivery. Must be a Graduate. (BE/B.Tech will be preferred). ITIL/ITSM certified Excellent communication skills Open for shifts

Position Summary Work in IT Infrastructure and Operations Support team to support the Axtria development environment Job Responsibilities Ensuring smooth operations of IT hardware software Training operations team to use software and hardware in a proper effective manner IT Asset management regular backups server management Quick learner who is updated on latest technologies Education BE/B.TechMaster of Computer Application Work Experience 0-5 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company Behavioural Competencies Customer focusProblem solvingLearning on the flyDrive for result Technical Competencies LINUXVmWareLAN

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure

Location : Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in India About the opportunity We are seeking a highly motivated and experienced ServiceNow Developer with a strong foundation in ITOM and CMDB to join our dynamic team. In this critical role, you will be responsible for designing, developing, and implementing innovative ServiceNow solutions that drive operational excellence. What you ll get to do ITOM & CMDB Expertise: Develop and maintain ServiceNow solutions for Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics. Enhance CMDB accuracy and completeness through automation and data integration. Leverage ServiceNow to optimize IT operations, improve service delivery, and reduce operational risks. ServiceNow Development: Design, develop, test, and deploy custom applications, workflows, and integrations within the ServiceNow platform. Ensure the stability, performance, and security of ServiceNow solutions. Collaboration & Communication: Collaborate closely with stakeholders to gather requirements, analyze business needs, and translate them into effective technical solutions. Effectively communicate technical information to both technical and non-technical audiences. Continuous Improvement: Stay abreast of the latest ServiceNow best practices and technologies. Proactively identify and implement improvements to ServiceNow processes and procedures. Skills and experience we value Bachelors degree in Computer Science, Information Technology, or a related field. 3-5 years of hands-on experience in ServiceNow development, with a strong focus on ITOM and CMDB. Proven experience in developing and implementing ServiceNow solutions within an ITOM context. Solid understanding of ITOM concepts, including Service Mapping, Discovery & Orchestration, Event Management, and Performance Analytics. Experience with CMDB best practices, data quality management, and CMDB integrations. Experience with ServiceNow scripting (JavaScript), workflows, UI policies, and other development tools. Knowledge of ITIL principles and their application within the ServiceNow platform. Excellent problem-solving, analytical, and communication skills. Strong teamwork and collaboration skills. ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist - ITOM) are a plus. If you have the passion for driving efficiency and improving IT service delivery, wed love to hear from you.

The GRC Compliance Manager responsibilities include Evaluate, interpret, and ensure clarity of contractual audit and compliance program obligations and client objectives. Implement and drive GRC approach to promote ongoing audit readiness to enable contribution toward effective IT security hygiene and risk management across supported control environment. Lead engagement with key stakeholders to address security and compliance posture issues. Contribute to Continuous Improvement including GRC tool support and related Compliance initiatives, as determined. Audit & Compliance Support Participate in controls monitoring & testing for quarterly and annual audit/assessment cycles. Perform as Compliance subject matter expert and gatekeeper to ensure audit evidencing is collected and thoroughly reviewed prior to submission to an audit or assessment. Drive the management of audit evidence ensuring control owner adherence to regulatory requirements for internal and external inspectionSOX, PCI, GDPR, CCPA, and other frameworks. Coordinate the collection of audit evidence and provide timely responses to support audits and/or assessments from internal/external auditors/assessors. Work with technology teams and internal and external support staff to Communicate and clarify audit evidence and/or compliance requirements Facilitate internal and external meetings Socialize audit schedules and manage timelines and due dates Align understanding and/or improve policy, process, procedure documentation Track, socialize, maintain, and report on audit program requirements Serve as a liaison between internal/external auditors and control owners during audits. Prepare and provide necessary documentation and evidence to auditors, ensuring accurate and timely response to audit requests. Drive Control Owner preparedness training ahead of audit walkthroughs, as required. Coordinate and/or facilitate audit walkthrough related to IT processes and controls. Assist control owners in planning appropriate responses to identified control deficiencies. Prevent scope creep and unwarranted audit findings. Drive documentation of a formal management response to audit report findings. Drive remediation plan development/approval and monitor readiness for control validation, and closure of findings. Maintain knowledge of security infrastructure/cloud systems, tools, technologies, and processes to enable understanding and communication regarding risk impacts within the control environment (e.g., dataflow/systems architecture, IAM, etc.). Provide guidance and/or recommendations to enable remediation plan development. Perform follow-up related to audit recommendations and remediation tasks/activities through completion. Governance Promote strong Compliance practices. Coordinate and perform recurring logical access reviews and drive post-review remediation. Develop and present GRC Compliance reports and dashboards that provide insights related to audit and compliance functions and progress toward compliance related initiatives. Maintain awareness and monitor for change of security policy & standards, regulatory requirements inventory, and annual audit plan; provide guidance related to such changes. Develop and provide regular GRC Compliance Program Updates to Account Leadership. Required Skills & Experience Bachelors degreeInformation Technology, Computer Science, Engineering, or related field Effective communication, presentation, interpersonal relationship building, and business acumen 5+ years in an Audit, Compliance, GRC, or Risk Management role with participation in 2 or more full-cycle SOX audits Minimum of 3 years of hands-on IT Operations experience with strong understanding and application of IT Security frameworks such as SOX, SSAE18 SOC1 Type 2/SOC2 Type 2, PCI-DSS, ISO/IEC 27001, CIS, NIST 800-53, etc. Solid problem-solving and decision-making abilities. Understanding and application of audit methodologies, risk assessment, and control evaluation Proficiency in documenting processes, control narratives, and audit findings/remediation Attention to detail and ability to work independently and collaboratively Ability to remove obstacles, enforce compliance objectives, and drive stakeholders to ensure timely delivery of GRC services Ability to manage competing priorities and comfortable to work through ambiguity Desired Skills / Certs Experience in a hybrid/cloud infrastructure environment with complex regulatory requirements Experience with GRC tools and platforms Familiarity with project management practices and techniques Experience working in a matrixed cross-functional environment within a service organization Experience in a client-facing role One or more professional certificationsCISA, CISSP, CRISC, CISM, CGEIT, or equivalent Graduate Degree Preferred Job Segment Computer Science, Manager, Project Manager, Consulting, Technology, Management

Project Role : Delivery Operations Representative Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing operational tasks and ensuring efficient service delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage work assignments effectively. Drive people management activities within the delivery team. Ensure service delivery quality and cost management. Implement process improvements for operational efficiency. Analyze and optimize service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Site Reliability Engineering. Strong understanding of IT operations and service delivery processes. Experience with incident management and problem resolution. Knowledge of ITIL framework and best practices. Good To Have Skills: Experience with cloud technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Site Reliability Engineering. This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Active Directory Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth functioning of production and development systems Troubleshoot hardware and software issues Implement technology at the operating system-level Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Active Directory Strong understanding of IT operations Experience in troubleshooting hardware and software issues Knowledge of server and network areas Familiarity with software solutions/vendors/brands Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Active Directory This position is based at our Bengaluru office A 15 years full time education is required Qualification 15 years full time education

Leadership & Team Management: Lead and mentor the IT team, providing guidance, development, and performance management. Manage the recruitment, training, and development of IT staff. Collaborate with other departments to align IT strategies with business needs and goals. IT Strategy & Planning: Develop and implement IT strategies that align with the companyobjectives. Oversee the planning, implementation, and management of IT infrastructure, including networks, servers, cloud services, and hardware. Drive IT initiatives that improve operational efficiency, enhance user experience, and mitigate risks. Infrastructure & Network Management: Oversee the design, implementation, and maintenance of the companyIT infrastructure. Manage server operations, network management, storage solutions, and cloud services. Ensure high levels of system performance, reliability, and security for all IT services. Troubleshoot and resolve escalated IT issues promptly to minimize downtime. Cybersecurity & Risk Management: Implement and manage IT security measures to protect company data, networks, and systems from cyber threats. Oversee the execution of regular security audits, vulnerability assessments, and risk mitigation strategies. Ensure compliance with industry regulations, data privacy laws, and internal security protocols. Budget Management: Prepare and manage the IT departmentbudget, ensuring cost-effective solutions are implemented. Evaluate and recommend new technologies that provide value for the organization. Monitor and control IT expenditures to ensure alignment with financial goals. Vendor & Project Management: Manage relationships with IT vendors, contractors, and third-party service providers. Oversee IT-related projects, ensuring they are completed on time, within scope, and on budget. Coordinate with stakeholders to define project requirements and ensure successful project execution. Support & Service Management: Ensure the delivery of efficient, effective IT support services across the organization. Establish and monitor key performance indicators (KPIs) for IT service delivery, ensuring SLA compliance. Implement and maintain ITIL processes for incident, problem, and change management. Required Skills & Qualifications: Education : Bacheloror Masterdegree in Computer Science, Information Technology, or related field. Experience : 8+ years of experience in IT, with at least 3-5 years in a management role. Proven experience in managing IT infrastructure, systems, and teams. Strong background in cybersecurity, risk management, and IT compliance. Technical Skills : In-depth knowledge of network protocols, server management, cloud platforms (AWS, Azure, etc.), and IT security best practices. Experience with project management tools and software. Familiarity with database management, disaster recovery, and backup solutions. Soft Skills : Excellent leadership, interpersonal, and communication skills. Ability to think strategically while maintaining a practical approach to IT operations. Strong problem-solving abilities and the capacity to manage complex technical challenges. High-level project management skills with experience overseeing multiple projects simultaneously. Preferred Qualifications: Certifications such as ITIL , CISSP , PMP , AWS Certified Solutions Architect , or Microsoft Certified: Azure Solutions Architect . Experience with IT governance, enterprise architecture, and compliance frameworks. Working Conditions: Full-time position with potential for on-call support during emergencies or outages. Ability to work under pressure and meet deadlines. Occasional travel for onsite project support or vendor meetings may be required. Requirements Education : Bacheloror Masterdegree in Computer Science, Information Technology, or related field. Experience : 8+ years of experience in IT, with at least 3-5 years in a management role. Proven experience in managing IT infrastructure, systems, and teams. Strong background in cybersecurity, risk management, and IT compliance. Technical Skills : In-depth knowledge of network protocols, server management, cloud platforms (AWS, Azure, etc.), and IT security best practices. Experience with project management tools and software. Familiarity with database management, disaster recovery, and backup solutions. Soft Skills : Excellent leadership, interpersonal, and communication skills. Ability to think strategically while maintaining a practical approach to IT operations. Strong problem-solving abilities and the capacity to manage complex technical challenges. High-level project management skills with experience overseeing multiple projects simultaneously. Preferred Qualifications: Certifications such as ITIL, CISSP, PMP, AWS Certified Solutions Architect, or Microsoft Certified: Azure Solutions Architect. Experience with IT governance, enterprise architecture,compliance frameworks and Zoho Application Exposure. Working Conditions: Full-time position with potential for on-call support during emergencies or outages. Ability to work under pressure and meet deadlines. Occasional travel for onsite project support or vendor meetings may be required.

Who we are Were a leading, global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands, the worlds largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world. Job Summary DigiCert is in the market for a technically savvy and support-minded Systems and Tools Manager to join our Customer Service Enablement team. In this role, you will be the go-to expert for managing and optimizing the systems, tools, and workflows that empower our customer support teams to operate efficiently and deliver exceptional service. Youll partner closely with Support, Authentication, IT and Product teams to maintain and enhance tools, ensuring agents have what they need to deliver exceptional support and that our tech stack scales with the teams evolving needs. DigiCert is the global leader in delivering private and public digital trust solutions. This is a hands-on role ideal for someone who thrives at the intersection of technology and user enablement and enjoys troubleshooting, streamlining, and building better systems. What you will do Administer and configure support platforms (e.g. Salesforce, Jira, Slack integrations, AI tools etc.) and other connected systems Troubleshoot tool-related issues and support the day-to-day needs of the support teams, escalating to vendors or internal teams when needed Configure workflows, triggers, macros, and automations to improve agent productivity Collaborate cross functionally with IT, Product, Engineering and Support teams to scope and implement new tools or system improvements Evaluate new tools and features that could benefit the Support teams, assist in pilot programs and rollouts Monitor tool performance and support reporting needs by maintaining data integrity and structure, proactively identify opportunities for improvement Define, track and interpret key customer service and system performance metrics Maintain internal documentation and knowledgebase systems What you have Tertiary qualification + Salesforce Administrator Certification - strongly preferred Jira Administrator or relevant certification with hands-on experience administering support platforms, or similar tools 4+ years experience in technical support, IT operations, or system admin role, preferably in a SaaS or customer support environment Understanding of workflow logic, automation rules, or API integrations/usage with basic scripting is advantageous Strong troubleshooting and problem-solving skills with a passion for improving systems Comfortable working cross-functionally and communicating with technical and non-technical stakeholders Demonstrated project management experience: Managing several projects concurrently within set timeframes Organized, proactive, and user-centered in your approach to tool management with the ability to juggle multiple requests and working independently in a fast-paced environment Bonus: Familiarity with SQL, scripting or dashboard/reporting tools (e.g. Tableau, Power BI) Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-GA1 __PRESENT __PRESENT __PRESENT __PRESENT

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about delivering exceptional service and revolutionizing the world of technology? We have an incredible opportunity for a talented individual to join our dynamic team as a Plant IT Operations Lead. In this customer-centric role, you will play a pivotal role in ensuring our customers receive top-notch service within a contractual framework. As a visionary leader, you will inspire and guide our team of experts to deliver high-quality and reliable information technology services. Working closely with the latest systems, software products, and networked devices, you will align our solutions perfectly with our customers' evolving business needs. Your deep knowledge of the services we provide paired with your understanding of customer businesses, will enable you to propose and implement tailored solutions that exceed their expectations. You will be an integrated part of our customer account structure, fostering strong relationships with our customers and collaborating closely with our Delivery Partner & Customer Partner. Together, you will create an environment that promotes innovation, collaboration, and customer success. By owning the technical and managerial support for our plant IT team, field engineers, technicians, system administrators, subject matter experts, and product support personnel, you will empower them to deliver, manage, maintain, and deploy IT services effectively. When troubleshooting incidents, problems, changes, and escalations, you will be at the forefront, providing swift support to fix any issues that may arise in malfunctioning services, operations, software, or equipment. Your expertise will ensure that our systems run smoothly, offering our customers a seamless experience. As a plant operations Lead, you will have the unique opportunity to collaborate with an exceptional team of Delivery Partners, Architects, and SREs (Site Reliability Engineers). You will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership skills will play a vital role in shaping the technological landscape of our organization and the industry as a whole. If you are ready to make an impact, drive customer success, and be at the forefront of technological advancements, this is the role for you. Join our team and be part of an exhilarating journey as we reshape the IT services landscape with creativity, passion, and excellence. Your Future at Kyndryl Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Over 12 years of experience leading delivery teams and providing quality services to customers. Pervious experience in working with Pharma will be advantageous Strong understanding of Kyndryl competencies, managed platforms, IT services, and technology vendors. Strong understanding and knowledge of Pharam Plant IT Operations Oversee the day-to-day operations of IT infrastructure, network, applications, and support services. Ensure high availability and performance of critical systems including MES, LIMS, ERP, and SCADA. Ensure compliance with regulatory standards (e.g., FDA 21 CFR Part 11, GAMP 5, GxP). Collaborate with QA/Compliance teams to support audits and inspections. Maintain cybersecurity posture in line with corporate standards and industry best practices. Lead and mentor a team of IT professionals and support staff. Manage IT budgets, contracts, and vendor relationships. Work closely with cross-functional teams including manufacturing, QA/QC, engineering, and supply chain. Experienced in leading teams through incident, problem, and change management, as well as root cause analysis. Capable of partnering with Delivery Partners and collaborating with SREs to achieve positive customer outcomes. Hands-on knowledge of AIOps with an automation and innovation-focused mindset. Proficient in maintaining direct and ongoing interaction with customers. • Compassionate and empowering delivery resource manager, promoting growth Knowledge of IT/OT systems, industrial networking, and cybersecurity in manufacturing. Preferred Skills and Experience •Bachelor's degree •Six Sigma, PMP, and/or ITIL certifications Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

We are currently seeking a GRC Compliance Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The GRC Compliance Manager responsibilities include: Evaluate, interpret, and ensure clarity of contractual audit and compliance program obligations and client objectives. Implement and drive GRC approach to promote ongoing audit readiness to enable contribution toward effective IT security hygiene and risk management across supported control environment. Lead engagement with key stakeholders to address security and compliance posture issues. Contribute to Continuous Improvement including GRC tool support and related Compliance initiatives, as determined. Audit & Compliance Support Participate in controls monitoring & testing for quarterly and annual audit/assessment cycles. Perform as Compliance subject matter expert and gatekeeper to ensure audit evidencing is collected and thoroughly reviewed prior to submission to an audit or assessment. Drive the management of audit evidence ensuring control owner adherence to regulatory requirements for internal and external inspection: SOX, PCI, GDPR, CCPA, and other frameworks. Coordinate the collection of audit evidence and provide timely responses to support audits and/or assessments from internal/external auditors/assessors. Work with technology teams and internal and external support staff to: Communicate and clarify audit evidence and/or compliance requirements Facilitate internal and external meetings Socialize audit schedules and manage timelines and due dates Align understanding and/or improve policy, process, procedure documentation Track, socialize, maintain, and report on audit program requirements Serve as a liaison between internal/external auditors and control owners during audits. Prepare and provide necessary documentation and evidence to auditors, ensuring accurate and timely response to audit requests. Drive Control Owner preparedness training ahead of audit walkthroughs, as required. Coordinate and/or facilitate audit walkthrough related to IT processes and controls. Assist control owners in planning appropriate responses to identified control deficiencies. Prevent scope creep and unwarranted audit findings. Drive documentation of a formal management response to audit report findings. Drive remediation plan development/approval and monitor readiness for control validation, and closure of findings. Maintain knowledge of security infrastructure/cloud systems, tools, technologies, and processes to enable understanding and communication regarding risk impacts within the control environment (e.g., dataflow/systems architecture, IAM, etc.). Provide guidance and/or recommendations to enable remediation plan development. Perform follow-up related to audit recommendations and remediation tasks/activities through completion. Governance Promote strong Compliance practices. Coordinate and perform recurring logical access reviews and drive post-review remediation. Develop and present GRC Compliance reports and dashboards that provide insights related to audit and compliance functions and progress toward compliance related initiatives. Maintain awareness and monitor for change of security policy & standards, regulatory requirements inventory, and annual audit plan; provide guidance related to such changes. Develop and provide regular GRC Compliance Program Updates to Account Leadership. Required Skills & Experience: Bachelors degree: Information Technology, Computer Science, Engineering, or related field Effective communication, presentation, interpersonal relationship building, and business acumen 5+ years in an Audit, Compliance, GRC, or Risk Management role with participation in 2 or more full-cycle SOX audits Minimum of 3 years of hands-on IT Operations experience with strong understanding and application of IT Security frameworks such as: SOX, SSAE18 SOC1 Type 2/SOC2 Type 2, PCI-DSS, ISO/IEC 27001, CIS, NIST 800-53, etc. Solid problem-solving and decision-making abilities. Understanding and application of audit methodologies, risk assessment, and control evaluation Proficiency in documenting processes, control narratives, and audit findings/remediation Attention to detail and ability to work independently and collaboratively Ability to remove obstacles, enforce compliance objectives, and drive stakeholders to ensure timely delivery of GRC services Ability to manage competing priorities and comfortable to work through ambiguity Desired Skills / Certs: Experience in a hybrid/cloud infrastructure environment with complex regulatory requirements Experience with GRC tools and platforms Familiarity with project management practices and techniques Experience working in a matrixed cross-functional environment within a service organization Experience in a client-facing role One or more professional certifications: CISA, CISSP, CRISC, CISM, CGEIT, or equivalent Graduate Degree Preferred

What You ll Be Doing: The Intern, Application Support is a highly motivated person with excellent communication and interpersonal skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent Health. This person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid in minimizing recurrence of incidents. Essential Functions Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated with Standard Operating Procedures (SOPs). Provide accurate and timely resolution of issues, and escalation when necessary. Ensure that Service Level Agreements (SLAs) are met. Maintain and update documentation related to operations and support processes within Confluence. Contributes to improvement of existing processes and identification of new processes and technical alternatives to resolve problems. Collaborate with team members and business functions to troubleshoot and resolve support tickets. Respond to escalations and incidents, providing support toward resolution, and notifying stakeholders of progress during business hours and outside of normal business hours (on-call support). Should be open to work in three shifts (24/5) Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents. Perform ad-hoc task and analysis for the support team as needed. Perform quarterly user access audit. Required Qualifications Bachelor s degree in Computer Science, IT- related degree or comparable experience. 0 - 1 year(s) of progressive experience within application support/IT operations organizations. 0 - 1 year(s) experience with T-SQL, ability to view and write T-SQL code for triage and investigation. Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas. Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems. Collaborative working style with the ability to work across different organizations and personalities. Ability to work unsupervised and a self-starter who seeks improvements without direction. Preferred Qualifications Inten or Experience Experience in a healthcare-related field. Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights. JIRA Service Desk ticketing system/Confluence experience. Preferred Education None specified for this role Preferred Certifications None specified for this role. General Performance Criteria As the Intern, Application Support , you will be required to fulfil your responsibilities while meeting the following general performance criteria for this position at this level: Expertise: You actively learn and adopt the methods defined for your role and by your team. Communication: You seek to achieve clarity regardless if you are the source of the information being conveyed to the participants in the communication. Domain: You regularly behave in a manner that shows an understanding of how your work impacts direct stakeholders. System: You successfully improve the quality of the system(s) for which your team is responsible. Process: You follow the team s processes, delivering consistently on related KPIs. Influence: You regularly make a tactical impact to some system and/or process for which your team is primarily responsible. Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business. Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status . Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.